O2 Outage Report in Worcestershire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Worcestershire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Worcestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Worcestershire, England
The most recent O2 outage reports came from the following cities: Evesham, Worcester, Stourport-on-Severn and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Evesham |
Phone | |
| Worcester |
Internet | |
| Stourport-on-Severn |
Phone | |
| Evesham |
Wi-fi | |
| Redditch |
Phone | |
| Evesham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Worcestershire, England
Latest outage, problems and issue reports in Worcestershire and nearby locations:
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david
(@freedave) reported
from
Evesham, England
@O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call
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Matt
(@msetchell) reported
from
Redditch, England
Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!
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david
(@freedave) reported
from
Evesham, England
@O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse
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Stephanie Nyakiamo
(@StephanieNyaki1) reported
from
Worcestershire, England
@O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong
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Mandy Fretwell
(@mandyfret) reported
from
Worcestershire, England
@O2 It's happened again, my phone is saying not registered on network.
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Rachele 🍷
(@_Rachele_) reported
from
Redditch, England
@O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍
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Tina Hundley Fowler
(@tina_fowler09) reported
from
Worcestershire, England
@Dazzlerfowler @O2 I will never go back to O2 as this as really upset me. I’ve never owed anyone in my life 😢
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Adam
(@Caina07Adam) reported
from
Wychbold, England
@O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????
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Dave Bennett
(@DaveBennett79) reported
from
Redditch, England
@O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?
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Lord Wardle of Fidelis Civitas🍐🍐
(@PairDropped) reported
from
Lower Broadheath, England
@pensionmonkey @O2 Yes we can do wifi calling but even round at the in laws we cant get signal to make a phone call
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david
(@freedave) reported
from
Evesham, England
@O2 poor signal in may places getting worse
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Andy Hollinson
(@AndyH_Official) reported
from
Redditch, England
@O2 It’s ok now thank you. It was down for about 25 mins across a number of phones
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Iyaaz Matadar
(@IyaazMatadar) reported
from
Redditch, England
Anyone on @O2 having problems sending @WhatsApp messages?
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Lord Wardle of Fidelis Civitas🍐🍐
(@PairDropped) reported
from
Lower Broadheath, England
@ignis_regem @O2 O2 says we will have good signal here. We get noting of the kind.
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Al Gale
(@AlGale7) reported
from
Worcestershire, England
Ordered an item on @O2 - got an email to say it would be delayed... and have heard nothing whatsoever since. No idea if I’ll get it this year... or ever. Zero customer service to speak to either. Blame it all on #COVIDー19 no doubt!
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Minty 🔶 🕷
(@MintMurray4) reported
from
Evesham, England
Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice
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JAC Autos
(@jac_autos) reported
from
Studley, England
Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80
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Matt.
(@madmechanic78) reported
from
Great Malvern, England
Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
from
Redditch, England
@O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Imran Bhai
(@wordforwordguy) reported
@O2 ordered a phone on 28.12.21 for delivery on 30th. Still not received. Can't thru ur CS via phone. Talked via online chat and keep getting fobbed off with random excuses and dates. Can u help
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Annie Shaw
(@CashQuestions) reported
@YellowtailFP @O2 Have you got an O2 shop near you? I've just sorted out my broadband by calling into a high street shop rather than hanging on the phone and doing Option 1 and Option 2. You end up in the same place but with a face to face person accessing your account + dealing with your problem!
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Essie
(@Essie82496300) reported
@O2 how do I make a complaint? I’ve tried via your customer service number but no one seems interested in returning my call. Your representative promised my situation would get looked into but now I feel ignored. I’m currently on the phone to O2 - 1 hour later I’m still on hold
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Dennis Hall
(@YellowtailFP) reported
@CashQuestions @O2 Good idea. Might have to, after a long wait the call got answered and was immediately cut off - not a word spoken other than my forlorn 'hellooooo' into the ether. Lousy phone service from a phone company.
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Glen Williams 🇬🇧
(@GlenWilliams) reported
Really poor service from @O2 after recently signing up to them on 31st. Sim card never received, and you've started charging from the day I placed the order. What kind of common sense is this? So my bill is 20% over what I agreed to pay and haven't even got the sim. Cancelled!
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Simon Lewis
(@sjlewis) reported
@O2 yes I have, but your contact/help pages are deliberately confusing and send users in a circular path around your website, get help > robot live chat > click here > get help > robot live chat... etc etc Try putting lost SIM into Aura & see what happens, doesn't need a discussion
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Figscampbell 💙
(@Figscampbell) reported
@O2 Very disappointed with access to help to set up my new mobile. Cannot insert sim card. No O2 gurus in Edinburgh apparently & no store willing to help. Online access to help abysmal. What do you recommend?
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sammie
(@xxxsammiexxxxx) reported
@O2 how can I get a booster or someone to boost the network coverage in my area. As I’m getting no signal in my household I’m living on WiFi #CustomerServic #o2
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:)
(@yas_fiara) reported
@o2 the customer service is not picking up! Need assistance
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Darren Bleasdale
(@Darren__1996) reported
@O2 My workplace all of our 02 registered devices have had the same issue today cleared cache and data off the phone application on android but the voicemail message still comes up with "02 new voicemail"