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O2 Outage Report in Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Worcestershire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Worcestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Worcestershire, England

The most recent O2 outage reports came from the following cities: Great Malvern, and Bromsgrove.

CityProblem TypeReport Time
Great Malvern E-mail 2 days ago
Bromsgrove Phone 6 days ago
Worcester Total Blackout 5 months ago
Bromsgrove Wi-fi 6 months ago
Worcester Phone 9 months ago
Evesham Phone 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Worcestershire, England

Latest outage, problems and issue reports in Worcestershire and nearby locations:

  • Y2JONAKERFELDT
    Jonathan Deavs (@Y2JONAKERFELDT) reported from Redditch, England

    @O2 Hi. I’m thinking of upgrading this month to an iPhone XR 128 GB, or an iPhone X 256 GB. I’ve been a customer for over 10 years. Could you let me know the very best price based on 1 GB or 3 GB data over 36 months. Happy to DM any additional info.

  • mandyfret
    Mandy Fretwell (@mandyfret) reported from Worcestershire, England

    @O2 It's happened again, my phone is saying not registered on network.

  • jac_autos
    JAC Autos (@jac_autos) reported from Studley, England

    Hi @O2 your mobile signal has been poor for days, now we have almost totally lost signal on both personal and business mobiles. When is this issue going to be sorted? B80

  • tina_fowler09
    Tina Hundley Fowler (@tina_fowler09) reported from Worcestershire, England

    @Dazzlerfowler @O2 I will never go back to O2 as this as really upset me. I’ve never owed anyone in my life 😢

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • MintMurray4
    Minty 🔶 🕷 (@MintMurray4) reported from Evesham, England

    Only recently renewed my forever contract with @O2 (never having switched providers) but following my last two discussions with customer service this will most definitely be the last time I renew with them. #uselesscustomerservice

  • msetchell
    Matt (@msetchell) reported from Redditch, England

    Thanks to Paul @SkyUK who responded to my tweet, replied and then called me, I’ve just got 2 x 10GB sim only deals for a total of £26pm - saving me £15pm verses @o2 and giving James 10x data. And we can roll it over. @o2 just replied saying they couldn’t help!

  • IyaazMatadar
    Iyaaz Matadar (@IyaazMatadar) reported from Redditch, England

    Anyone on @O2 having problems sending @WhatsApp messages?

  • Caina07Adam
    Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 It’s obvious you won’t find a problem, just need to travel with your phone to here and try to@make a call

  • AlGale7
    Al Gale (@AlGale7) reported from Worcestershire, England

    Ordered an item on @O2 - got an email to say it would be delayed... and have heard nothing whatsoever since. No idea if I’ll get it this year... or ever. Zero customer service to speak to either. Blame it all on #COVIDー19 no doubt!

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 poor signal in may places getting worse

  • StephanieNyaki1
    Stephanie Nyakiamo (@StephanieNyaki1) reported from Worcestershire, England

    @O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong

  • AndyH_Official
    Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 It’s ok now thank you. It was down for about 25 mins across a number of phones

  • _Rachele_
    Rachele 🍷 (@_Rachele_) reported from Redditch, England

    @O2 It was bad all morning in Birmingham. Currently at home in Redditch and it's better but a tad slow. It's the 4G 👍

  • madmechanic78
    Matt. (@madmechanic78) reported from Great Malvern, England

    Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.

  • DaveBennett79
    Dave Bennett (@DaveBennett79) reported from Redditch, England

    @O2 I have been cut off 5 times now whilst trying to chase a refund. Guess what, not called back once by your fantastic service team!

  • PairDropped
    Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @ignis_regem @O2 O2 says we will have good signal here. We get noting of the kind.

  • PairDropped
    Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @pensionmonkey @O2 Yes we can do wifi calling but even round at the in laws we cant get signal to make a phone call

  • freedave
    david (@freedave) reported from Evesham, England

    @O2 That does not help I’ve been with O2 for may years and trying to get a signal in some areas is far worse

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bethydolla
    Beth (@Bethydolla) reported

    @O2 a phone mast in my area has been down for 7 weeks! Nothing is getting done about it. I'm not able to make or receive phone calls and text messages. just recieved another update saying they will update me 22 January. Going to have to switch providers coz I'm paying for nothing

  • GlassMadeArt
    Glass Made Art (@GlassMadeArt) reported

    @O2 @O2 also being refused access to our account. Told for the last 2 days that the phone is being delivered and receiving no messages from any couriers. THIS IS ABSOLUTELY DISGUSTING SERVICE FROM @O2

  • DuncAThow
    Duncan Thow (@DuncAThow) reported

    @O2 just wanted to say that I got great Customer Service today from O2 Recycle. Call got disconnected during the security questions and I got a call back shortly after. The call was handled quickly and to a satisfactory resolution. Thanks.

  • Jordinio11
    Rory (@Jordinio11) reported

    @O2 I am trying to call customer care and the line keeps going dead on me during the call like the other person has hung up. please can someone contact me asap as it is urgent.

  • DanielMc95
    daniel mccluskey (@DanielMc95) reported

    @O2 why is it that when you upgrade you cant get hold of anybody to help! But leading up to your upgrade they hound you!

  • _Eastlondoner
    J.Harrison (@_Eastlondoner) reported

    @O2 @TheO2 I am absolutely fuming at the level of poor customer services I’ve received. I have no data which is essential for my work. I am classed as a ‘key worker’ yet I had literally NO help from you guys and have been lied to TWICE! I am switching provider for sure.

  • mariotb
    MarTBC (@mariotb) reported

    @O2 received a threatening letter to our address for someone who doesn't live here. How do you verify customer addresses? Can someone DM me please

  • christinasymes_
    Christina Symes (@christinasymes_) reported

    @O2 My phone has broken and I'd like to cancel the contract and order a new phone, but can't remember the info to login to my O2 account. Please advise me how to retrieve this.

  • LeanneMcIver18
    Lea 🌸 (@LeanneMcIver18) reported

    @O2 The ones I’m receiving. It’s not showing any notification then when I look about 5 hours later it’s there as if I had already seen it. Doing it for the last month but I checked on here, loads are having the same problem.

  • peachxs___x
    🧜🏽‍♀️🧚🏽‍♀️ALPHA (@peachxs___x) reported

    My score has dropped because of £70! Thanks to Dutty @O2 & I'll never forgive them. Count your fkn days