O2

O2 Outage Report in Great Malvern, Worcestershire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Great Malvern, Worcestershire, England 12/09/2025 14:00

December 09: Problems at O2

O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Great Malvern, Worcestershire, England

The most recent O2 outage reports came from the following cities: Worcester.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorcester Total Blackout
United KingdomWorcester Phone
United KingdomTewkesbury Phone
United KingdomWorcester Internet
United KingdomTewkesbury Wi-fi
United KingdomWorcester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • mandyfret Mandy Fretwell (@mandyfret) reported from Worcestershire, England

    @O2 It's happened again, my phone is saying not registered on network.

  • tina_fowler09 Tina Hundley Fowler (@tina_fowler09) reported from Worcestershire, England

    @Dazzlerfowler @O2 I will never go back to O2 as this as really upset me. I’ve never owed anyone in my life 😢

  • madmechanic78 Matt. (@madmechanic78) reported from Great Malvern, England

    Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.

  • AlGale7 Al Gale (@AlGale7) reported from Worcestershire, England

    Ordered an item on @O2 - got an email to say it would be delayed... and have heard nothing whatsoever since. No idea if I’ll get it this year... or ever. Zero customer service to speak to either. Blame it all on #COVIDー19 no doubt!

  • StephanieNyaki1 Stephanie Nyakiamo (@StephanieNyaki1) reported from Worcestershire, England

    @O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @pensionmonkey @O2 Yes we can do wifi calling but even round at the in laws we cant get signal to make a phone call

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @ignis_regem @O2 O2 says we will have good signal here. We get noting of the kind.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexFerg88 Alex Ferguson (@AlexFerg88) reported

    @O2 I am now 5/6 weeks down the line in the worst customer service experience I have ever had! Not one person will call or answer the phone. And no evidence has been provided to help a long term customer. A total JOKE! I want my contract cancelled!

  • joodles15 joodles (@joodles15) reported

    @O2 second Monday in a row I’ve attempted to contact o2 and it is seriously like pulling teeth! Customer service in o2 over the years has massively declined! I’ve been with you over 10 years and next year when contracts are up I will be leaving. I deserve better

  • gsethi2003 Gurvinder Sethi (@gsethi2003) reported

    @virginmedia @O2 Virgin seem to be spending their money on sending apology messages pointing to all the places you have already tried and been ignored by Cust Servs or complaints which are a jokeThey also lie about outage and do not report them on their website as many people report but not shown

  • GeoKet72 Gary (@GeoKet72) reported

    Hey @O2 where can we see a map of the 5G rollout? EE has 5G in my area and has been here for ages. The 4G from O2 is poor in my area. 👎

  • AlexFerg88 Alex Ferguson (@AlexFerg88) reported

    @O2 I am so appalled and disgusted now. I am 5/6 weeks down the line of THE worst customer service I’ve ever experienced!! No one will answer a call and speak to me, no one will call me. This is an absolute JOKE for a long term customer! #o2 #poorcustomerservice #Terrible

  • segger0151 Dave Selby (@segger0151) reported

    @O2 Hi, I already have an O2 sim, and I need to add another to my O2 App account, but it does not appear I am able to do so, I need 2 Sims, one for my phone and 1 for my motorbike Tracker, can you help. Dave

  • Jasonmgs Jason Rayner (@Jasonmgs) reported

    @O2 hello Ordered an upgrade last night. Said phone was instock online. Website still says phone in stock but I got an email saying it is out of stock. Can you help?

  • JustwritingOk Darren ✡️👁 (@JustwritingOk) reported

    @chiwithaC @O2 pls help her

  • SergioYedo Yedo (@SergioYedo) reported

    @O2 hi, I need an email address I can contact customer service. Thanks

  • ellielouise_88 𝙴𝚕𝚕𝚒𝚎 𝙶𝚘𝚕𝚍𝚜𝚖𝚒𝚝𝚑 (@ellielouise_88) reported

    @virginmedia @O2 Can I get a bit of help with this, as I’m going round in circles. I’ve been with O2 for years, and joined virgin last week, but I don’t know how I can combine the 2 as I’m new to one but not the other. Please help!