O2

O2 Outage Report in Great Malvern, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Great Malvern, Worcestershire, England 01/31/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • tommy_andrews Tom Andrews (@tommy_andrews) reported from Worcestershire, England

    Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??

  • gracielou_xx Gracie xo (@gracielou_xx) reported from Worcestershire, England

    Is @O2 down because my network has been non existent for hours now 🫠

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @pensionmonkey @O2 Yes we can do wifi calling but even round at the in laws we cant get signal to make a phone call

  • tina_fowler09 Tina Hundley Fowler (@tina_fowler09) reported from Worcestershire, England

    @Dazzlerfowler @O2 I will never go back to O2 as this as really upset me. I’ve never owed anyone in my life 😢

  • StephanieNyaki1 Stephanie Nyakiamo (@StephanieNyaki1) reported from Worcestershire, England

    @O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong

  • madmechanic78 Matt. (@madmechanic78) reported from Great Malvern, England

    Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.

  • mandyfret Mandy Fretwell (@mandyfret) reported from Worcestershire, England

    @O2 It's happened again, my phone is saying not registered on network.

  • AlGale7 Al Gale (@AlGale7) reported from Worcestershire, England

    Ordered an item on @O2 - got an email to say it would be delayed... and have heard nothing whatsoever since. No idea if I’ll get it this year... or ever. Zero customer service to speak to either. Blame it all on #COVIDー19 no doubt!

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @ignis_regem @O2 O2 says we will have good signal here. We get noting of the kind.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lottoo86 Charlotte ❤💜 (@lottoo86) reported

    @O2 Shame you cant support customers. As for the complaints department think it must be non existant. Lets hope the Ombudsman can shift you guys into action. Anyone thinking of going with these AVOID

  • ennie21_ sakura island (@ennie21_) reported

    @O2 hi what happened to O2 website???? I can’t buy bolt on as there’s an issue with the app app and website

  • techromon techromon (@techromon) reported

    @O2 Hi. I’ve been waiting 2 days for my Airtime Plan on my Apple Watch to activate. Please can you help?

  • CommandaCoder CommandaCoder (@CommandaCoder) reported

    @O2 Sent a DM I not sure what info you require to look into the issue.

  • TY_THE_HAMMER6 Tyler Southwell (@TY_THE_HAMMER6) reported

    @O2 Hi, I've recently migrated my partners number into my new contract that I got from virgin but it's not showing up on the my o2 app and trying to sign in with my partners number is saying the account is not validated. Any help would be much appreciated! Thank you.

  • timnisbet tim nisbet (@timnisbet) reported from Hazlemere, England

    The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • Barbaran1961 Phil Reynolds🇬🇧 (@Barbaran1961) reported

    @AppleSupport finally @O2 admit they have a problem with getting Apple watches working but why haven't they sent messages out to that effect or let you know either! really poor customer service :-(

  • Barbaran1961 Phil Reynolds🇬🇧 (@Barbaran1961) reported

    @O2 @_KXIV You can but it is not working right now! as I have spent a week trying to get my new one online. Phone calls to O2 every day and one email back yesterday! Why couldn't you just tell customers you have a problem?! 😡

  • _DavidCrompton David Crompton (@_DavidCrompton) reported

    @O2 Absolutely shocked with your customer service. They keep disconnecting the calls. I raised a complaint, was told I'd hear within 3 days, and heard nothing since. Is this how you treat every customer?