O2

O2 Outage Report in Great Malvern, Worcestershire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Great Malvern, Worcestershire, England 10/08/2025 07:25

October 08: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • tina_fowler09 Tina Hundley Fowler (@tina_fowler09) reported from Worcestershire, England

    @Dazzlerfowler @O2 I will never go back to O2 as this as really upset me. I’ve never owed anyone in my life 😢

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @ignis_regem @O2 O2 says we will have good signal here. We get noting of the kind.

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @pensionmonkey @O2 Yes we can do wifi calling but even round at the in laws we cant get signal to make a phone call

  • StephanieNyaki1 Stephanie Nyakiamo (@StephanieNyaki1) reported from Worcestershire, England

    @O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong

  • AlGale7 Al Gale (@AlGale7) reported from Worcestershire, England

    Ordered an item on @O2 - got an email to say it would be delayed... and have heard nothing whatsoever since. No idea if I’ll get it this year... or ever. Zero customer service to speak to either. Blame it all on #COVIDー19 no doubt!

  • mandyfret Mandy Fretwell (@mandyfret) reported from Worcestershire, England

    @O2 It's happened again, my phone is saying not registered on network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • richardDmorgan Richard Morgan (@richardDmorgan) reported

    Hello @O2. Do you have a problem today? Unable to access bills online or via App. Thanks.

  • MoannyMani ManiSandhu.NFT (@MoannyMani) reported

    @O2 just switched to you guys for an old lady that got scammed by a phone company and made her switch over. Having a nightmare keeping her old number and getting hold of the company. Been in your branch and no help, was on hold only to be hung up on. #CustomerService #helpless

  • RF34303722 RF (@RF34303722) reported

    @virginmedia @TheBHF @O2 How about helping "our communities" by providing a working broadband service? This is the third day my street's Virgin broadband is down - after a supposed "network upgrade" from Virgin. Meanwhile Virgin loves putting up prices well ahead of inflation!

  • BPimleyLFC Jurgen Pimley (@BPimleyLFC) reported

    @hiblade @dopey000 @O2 Does that help ??

  • hovemonkey NukaUK (@hovemonkey) reported

    Its wonderful that you pay extra with @O2 to have your phone delivered by 1030 and to not have that slot honoured. Then to call @DPDgroup_news and be told that they are not going to do anything except be very unhelpful then hang up on me.

  • drlajama89 Lor (@drlajama89) reported

    @O2 I’d download stuff if I had signal …..

  • JenOtterBickerd Professor Jennifer Otter Bickerdike (@JenOtterBickerd) reported

    I had the WORST customer experience in recent memory with @O2 - it took literally 3 hrs for them to upgrade me and they were unable to recycle my phone. I have an account in perfect standing & pristine phone. A day I will never get back. I will change ASAP! RUN FROM THEM!

  • Laidbyloud Leah Loud (@Laidbyloud) reported

    @O2 I recycled my mobile in store 2 weeks ago and i still haven’t received payment please can someone help, seems like it may have been stolen

  • kattyfox Kat Fox (@kattyfox) reported

    @Jason__Watkins @DaisyDo13132689 @O2 Jason don't feel bad - I too only complain to companies on SM as I know I might get a reply - and it warns others about poor service at the same time its not all selfish. I truly hope you get sorted soon.

  • BPimleyLFC Jurgen Pimley (@BPimleyLFC) reported

    @dopey000 @O2 Same here - it’s terrible