O2

O2 Outage Report in Great Malvern, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Great Malvern, Worcestershire, England 03/12/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (33%)

    Internet (33%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • AlGale7 Al Gale (@AlGale7) reported from Worcestershire, England

    Ordered an item on @O2 - got an email to say it would be delayed... and have heard nothing whatsoever since. No idea if I’ll get it this year... or ever. Zero customer service to speak to either. Blame it all on #COVIDー19 no doubt!

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @pensionmonkey @O2 Yes we can do wifi calling but even round at the in laws we cant get signal to make a phone call

  • tina_fowler09 Tina Hundley Fowler (@tina_fowler09) reported from Worcestershire, England

    @Dazzlerfowler @O2 I will never go back to O2 as this as really upset me. I’ve never owed anyone in my life 😢

  • mandyfret Mandy Fretwell (@mandyfret) reported from Worcestershire, England

    @O2 It's happened again, my phone is saying not registered on network.

  • madmechanic78 Matt. (@madmechanic78) reported from Great Malvern, England

    Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.

  • StephanieNyaki1 Stephanie Nyakiamo (@StephanieNyaki1) reported from Worcestershire, England

    @O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @ignis_regem @O2 O2 says we will have good signal here. We get noting of the kind.

  • tommy_andrews Tom Andrews (@tommy_andrews) reported from Worcestershire, England

    Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alexjbooks AlexJ (@alexjbooks) reported from Bristol, England

    @DPDgroup_news for over a week now you have held an iPhone 14 from @O2 and refuse to deliver it to me due to an error by o2 in the address. Neither of your companies customer service will take ownership. o2 simply tell lies. DPD put the phone down. WILL EITHER OF YOU SORT THIS?!

  • timefried Travis (@timefried) reported

    @O2 How did this improve your network coverage???

  • Intime42T TravelsIntime42 (@Intime42T) reported

    @O2 Many thanks, issues are reported with a mast. Do I need to just leave 02 and go with another provider if u can't get things fixed in a shorter timeframe than many weeks. I need to be able to use my phone. Thanks

  • TomElmer6 Tom Elmer (@TomElmer6) reported

    @O2 shame your network coverage is so awful in the UK though...

  • Just_Tambo Mr B.E (@Just_Tambo) reported

    @O2 Nar this is a joke… you’ve put me on your new 360 programme but failed to deliver my sim. I go to get a sim swap in store but can’t because your systems aren’t up to date. I spend hours (literally hrs) on the phone but just rings through! As a new customer this is TERRIBLE!

  • billh35 Bill Headley (@billh35) reported

    @MrKarlWilson @O2 Let’s see how long it takes. Good customer service is about exceeding the customer’s expectations.

  • Middleton_Ly Dr Lyndsey Middleton (@Middleton_Ly) reported

    @O2 Hi, I’ve sent a DM about a problem with an account that needs looking into. Can someone reply please?

  • kimbaslase Kim Slase (@kimbaslase) reported

    Trying not to be offended that @o2 customer service line literally hangs up on me every time I say what I need help with?

  • GordonComstock_ The Flying Aspidistra (@GordonComstock_) reported

    @TweetMRSGR @O2 Well... In some ways, at least they are preventing anyone from becoming new customers if this is how they handle their customer service.

  • TerryOL66542624 O134ry73 (@TerryOL66542624) reported

    @virginmedia @TheBHF @O2 When is Plymouth PL36DF area broadband going to be back up and running? been down for hours 🙄