O2

O2 Outage Report in Great Malvern, Worcestershire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Great Malvern, Worcestershire, England 01/17/2026 18:55

January 17: Problems at O2

O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • tommy_andrews Tom Andrews (@tommy_andrews) reported from Worcestershire, England

    Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??

  • StephanieNyaki1 Stephanie Nyakiamo (@StephanieNyaki1) reported from Worcestershire, England

    @O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @pensionmonkey @O2 Yes we can do wifi calling but even round at the in laws we cant get signal to make a phone call

  • tina_fowler09 Tina Hundley Fowler (@tina_fowler09) reported from Worcestershire, England

    @Dazzlerfowler @O2 I will never go back to O2 as this as really upset me. I’ve never owed anyone in my life 😢

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @ignis_regem @O2 O2 says we will have good signal here. We get noting of the kind.

  • mandyfret Mandy Fretwell (@mandyfret) reported from Worcestershire, England

    @O2 It's happened again, my phone is saying not registered on network.

  • AlGale7 Al Gale (@AlGale7) reported from Worcestershire, England

    Ordered an item on @O2 - got an email to say it would be delayed... and have heard nothing whatsoever since. No idea if I’ll get it this year... or ever. Zero customer service to speak to either. Blame it all on #COVIDー19 no doubt!

  • madmechanic78 Matt. (@madmechanic78) reported from Great Malvern, England

    Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wayne386 Wayne R[]berts 👌 (@wayne386) reported

    @O2 Honestly no, for a couple of reasons 1) o2 signal near me is shocking at home 2) I’ve always found your data speeds to be err slow at best. So I’m not gonnna commit to pay monthly just for a proof of concept. Thanks anyway

  • _DanWest Dan (@_DanWest) reported

    @O2 hello the last month I’ve been having issues sending sms messages from home. They just keep failing. Coverage map says full 4g calling but we don’t even get that outside let alone inside and now I can’t even send an sms. The online form to report issues keeps coming up error.

  • caitjade_ Cait (@caitjade_) reported

    What has happened to @O2 why is the network so absolutely shocking. Report it to them online, say they’ve fixed it. Still unable to have a full phone conversation with someone. Somebody please ensure I do not take out a new contract with them cause this is a joke 😳

  • sibbo1980 justin sibbons (@sibbo1980) reported

    @O2 I've sent you guys an DM, could you have a look and help please. Your customer service is nortirosly slow in responding to emails and this seems to be the only function to talk.

  • Darrenm_94 darren (@Darrenm_94) reported

    @O2 Still not received the email I was promised after speaking to someone on the 16/03/2022 about my complaint as I was unable to speak on the phone at the time. I have given it till almost 5pm Monday like you said to do and the number they called me on I can't call back on to chase

  • anthonylawson79 Anthony Lawson MBE (@anthonylawson79) reported

    @O2 since covid broke out the matter of having a 4G signal stated on my phone screen doesn't actually give blazing fast internet speeds. It's pretty shockingly slow at times. When will things get back to normal?

  • TootinandBeepin Adam Harvey 💙 (@TootinandBeepin) reported

    @helloimnicholas @O2 @EE I need to switch provider though as Three don’t currently support Watch sims. So it works fine when it’s near my phone but wouldn’t away from it.

  • Stephen62988126 Stephen (@Stephen62988126) reported

    @O2 @O2 any reason it's just bad in town?

  • stavrosRN Lex (@stavrosRN) reported

    As I patiently wait for @ThreeUK to allow my tweet to squeeze through with a full 4G signal, my holidays are creeping closer. What's everyone's thoughts on @O2 or @Virgin. After 8 years of not paying for roaming I've no interest in starting to pay again!

  • tmw1000 Tina Walsh (@tmw1000) reported

    @O2 It's not working again.