O2

O2 Outage Report in Great Malvern, Worcestershire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Great Malvern, Worcestershire, England 09/16/2025 16:40

September 16: Problems at O2

O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Great Malvern, England

Latest outage, problems and issue reports in Great Malvern and nearby locations:

  • mandyfret Mandy Fretwell (@mandyfret) reported from Worcestershire, England

    @O2 It's happened again, my phone is saying not registered on network.

  • StephanieNyaki1 Stephanie Nyakiamo (@StephanieNyaki1) reported from Worcestershire, England

    @O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong

  • madmechanic78 Matt. (@madmechanic78) reported from Great Malvern, England

    Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @pensionmonkey @O2 Yes we can do wifi calling but even round at the in laws we cant get signal to make a phone call

  • AlGale7 Al Gale (@AlGale7) reported from Worcestershire, England

    Ordered an item on @O2 - got an email to say it would be delayed... and have heard nothing whatsoever since. No idea if I’ll get it this year... or ever. Zero customer service to speak to either. Blame it all on #COVIDー19 no doubt!

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @ignis_regem @O2 O2 says we will have good signal here. We get noting of the kind.

  • tina_fowler09 Tina Hundley Fowler (@tina_fowler09) reported from Worcestershire, England

    @Dazzlerfowler @O2 I will never go back to O2 as this as really upset me. I’ve never owed anyone in my life 😢

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • its_sh4de Shadé (@its_sh4de) reported

    @O2 Why is nobody answering the customer service phone number? I’ve called twice now.. it just rings and then cuts off! How do I speak to someone in customer service??

  • hamertime74 Rob Hamer (@hamertime74) reported

    Does anyone work @O2 who may be able to help me with an incorrect account issue before I take this to a lawyer and the finance ombudsman, the telephone helpdesk is terrible and does not follow up on the actions promised

  • Chris5anne Christine Morgan (@Chris5anne) reported

    @XboxBonesE @O2 @virginmedia That’s a relief. Can’t cancel mine until it goes over.

  • vikingsgirl17 mandy hall (@vikingsgirl17) reported

    @O2 @GoodThingsFdn @virginmedia Can someone help me please, I need my phone to log into work systems and I can’t do this if I can’t receive texts. This is my only phone, so don’t have any other way of contact

  • 888Shelley Shelley888 (@888Shelley) reported

    @LutzSchueler @O2 If you want to be hounded for mobile phones you never received, or mobile phones which are faulty, mobile bills you have paid, sign up with O2, their accounting systems are up sh!t creak, they are too big an organisation to know their a&ses from their elbows.

  • wendyg4073 wendyg4073 (@wendyg4073) reported

    Ah @O2 back to the rubbish service will it ever work, and give me what I'm paying for, what am I supposed to do with H and H+ on my data?

  • mrsball0412 Lisa Ball (@mrsball0412) reported

    @O2 No signal second day. Can’t speak to anyone to see what’s going on as I can’t make calls!!! How can I chat with someone directly in the absence of being able to make a call?

  • fsimkins francesca simkins (@fsimkins) reported

    @O2 @EnglandRugby Let's hope people don't have a much trouble getting them as I am getting through and actually speaking to someone

  • Si_react Si (@Si_react) reported

    @O2 I’m having trouble signing into the priority app via Virgin media. It just cycles through the start up video then crashes

  • daip5 David Paul (@daip5) reported

    @O2 yet again the network in my area of CF43 is not working, it was only repaired around a month ago when it was down for 4 to 5 days and then it was intermittent for a couple of days later. Paying for a service which I can’t use unless on WI-FI, this is terrible service