O2

O2 Outage Report in Lower Broadheath, Worcestershire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lower Broadheath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lower Broadheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lower Broadheath, Worcestershire, England 09/10/2025 11:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Lower Broadheath, England

Latest outage, problems and issue reports in Lower Broadheath and nearby locations:

  • StephanieNyaki1 Stephanie Nyakiamo (@StephanieNyaki1) reported from Worcestershire, England

    @O2 I had issues with myo2 for over one year and I have asked for help to sought the issue of not able to login to check my bills. It doesn't matter how many times I change the password it still says it's wrong

  • tommy_andrews Tom Andrews (@tommy_andrews) reported from Worcestershire, England

    Hey @O2 my upgrade was supposed to come last Friday.... DHL tracker has said its coming everyday last week then never arrives... Now they say contact you??

  • AlGale7 Al Gale (@AlGale7) reported from Worcestershire, England

    Ordered an item on @O2 - got an email to say it would be delayed... and have heard nothing whatsoever since. No idea if I’ll get it this year... or ever. Zero customer service to speak to either. Blame it all on #COVIDー19 no doubt!

  • mandyfret Mandy Fretwell (@mandyfret) reported from Worcestershire, England

    @O2 It's happened again, my phone is saying not registered on network.

  • MrRichAnderson Richard Anderson (@MrRichAnderson) reported from Kidderminster, England

    @O2 Terrible customer service, AGAIN. Promised a call on Monday morning. Came whilst I was out of reception (No surprise there!) Voicemail left saying you would try again. Nothing all week. Another reason not to actually upgrade and to leave O2.

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @pensionmonkey @O2 Yes we can do wifi calling but even round at the in laws we cant get signal to make a phone call

  • PairDropped Lord Wardle of Fidelis Civitas🍐🍐 (@PairDropped) reported from Lower Broadheath, England

    @ignis_regem @O2 O2 says we will have good signal here. We get noting of the kind.

  • madmechanic78 Matt. (@madmechanic78) reported from Great Malvern, England

    Has any @o2 customer actually won anything in the instant win thing? I know I’m a born loser but even the rule of averages means I should have won something at some point.

  • Caina07Adam Adam (@Caina07Adam) reported from Wychbold, England

    @O2 trying to book a ticket for a local oden with the voucher you’re offering for Monday but it’s not working????

  • tina_fowler09 Tina Hundley Fowler (@tina_fowler09) reported from Worcestershire, England

    @Dazzlerfowler @O2 I will never go back to O2 as this as really upset me. I’ve never owed anyone in my life 😢

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • cocktailqueen87 Laura_Lou (@cocktailqueen87) reported

    @O2 help please my new tariff was moved over last week, I was assured my @virginmedia bolt on would carry over but it's not showing. Was also promised a few other things and not come through either #consumerduty @TheFCA

  • bryjs bryjs (@bryjs) reported

    @O2 been waiting 19 days for an next day delivery of my new phone. Contract started paying for something I have not got. On the chat multiple times (8 conversations), phoned up, 202, official complaint made. No contact from anyone and still no idea when it’s going to turn up. 😳

  • megslynch93 Megan (@megslynch93) reported

    @O2 not getting any text messages and all the staff in your shop have said is that it’s a hardware issue and no way to sort. Why am I paying my bill for half a service?

  • DeniseHedges3 Denise Hedges (@DeniseHedges3) reported

    @O2 Someone replying to yet another help request after nearly a month with no phone and saying ' I am sorry but none of the previous number of people you've talked to before have raised a technical request to investigate the problem'. This being after multiple calls and 10 new sims

  • wilcochris Chris Wilcox 🌻🇺🇦 (@wilcochris) reported

    Good to see that @O2 and @zeninternet @ZenInternetHelp are taking my complaints seriously by ignoring them. Duly noted. Ofcom complaint incoming.

  • megslynch93 Megan (@megslynch93) reported

    @O2 Hi, I don’t have another phone to check it in. I’ve been having issues with messages for a couple of months, they take ages to arrive. And now I’m not getting them at all and have missed some important apps. The store have said it’s an issue with Nokia and Samsung phones

  • AngieCool99 Angie Cool (@AngieCool99) reported

    @O2 is 28484 a genuine text from O2? Text is asking for info on signal. Thank you

  • leemart0e Lee-Martin Salvin (@leemart0e) reported

    @Carlstretton @O2 Good luck. I waited now 23 days and no further in getting mine sorted. I ended up getting a sim with another network and just starting again because I can't be arsed with the battle anymore. Horrendous. I had my old number ages too

  • tom_pinnock54 Tom Pinnock (@tom_pinnock54) reported

    Hi @O2, how do I order an esim pack please? There's no option for it online or in the app. I'm currently on hold for customer services but it's just playing some really horrible music at me.

  • cherielaura cherie hathaway (@cherielaura) reported

    @O2 you are literally the worst company ive ever come across. Stressful isnt the word.