O2 Outage Report in Key Street, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Key Street, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Key Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (18%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Key Street, Kent, England
The most recent O2 outage reports came from the following cities: Faversham, Maidstone and Gillingham.
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Community Discussion
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O2 Issues Reports Near Key Street, England
Latest outage, problems and issue reports in Key Street and nearby locations:
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Taryne_she_runs (@Tarynenicol) reported from Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Elise (@elise_john85) reported from Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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TheRealVL (@therealVL) reported from Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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TheRealVL (@therealVL) reported from Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Neil Bloor (@neilbloor) reported from Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Michelle Millard (@mishmashdiva) reported from Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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TheRealVL (@therealVL) reported from Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Xtine (@ChrisKapopo) reported from Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Paul Stevens (@PaulStevens1991) reported from Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Lesley O'Brien (@lesleyOglass) reported from Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Rebecca Court (@beccicourt) reported from Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Jake Strevens (@JakeStrevens) reported from Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
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Adam | Lewis (@porter_a2m) reported from Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Mirella (@Mirella2401) reported from Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Clare Hush (funsize) (@ClareFunsize85) reported from Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph (@Joe_Piper) reported
My credit score is “good”. I apply for a sim only contract with @O2, I’m rejected and 57 points are knocked of my @Equifax? What’s the point in even having a score? I had just got my score up and now I can’t apply for a mortgage again for **** sake.
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Yuran Imbé Ceele (@lenfant00855286) reported
@O2 Yeah great why don’t you give a damn about your customers?
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Andrew Gordon-Watkins (@AndrewGordonWat) reported
@O2 your post sale customer service is horrendous. After you’ve admitted taking extra payments, mis-sold insurance, online chat system that consistently cuts out and a call centre with operators that cannot deal with contracts made in branch and not online. #badservice
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Esme Chilton (@esmechilton) reported
@O2 I am trying to make a complaint but don’t want to phone as I am tired of being put on hold for hours. I tried your ‘live chat’ but ‘it’s not available right now’ Can you give me an email address for the complaints department please?
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Neil (@NeilCjustliving) reported
@O2 I’m having an issue setting up a new sim and trying to port my number. Is there a telephone number I can call ?
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Steven Jones (@JonesSteven91) reported
@O2 I got through to someone eventually but twice having someone tell me to phone back in 24 hours and then hung up on immediately. 3rd guy sorted things out no bother and no mention of “system issues”
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Alex Gajic 💙 💚 (@Alexsgajic) reported
@O2 I just changed my tariff -today I have no service. I managed to speak to someone who said they didn’t know why and I will have to wait 48hrs for a network guru to call me. This is way too long I’m sure it must be a simply fix!!!!
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Me (@h_123321x) reported
Having the worst customer service experience with @O2 . Difficult to speak to a human on the phone and when you do, all the staff tell you different things.Terrible. I’ve been trying to get a simple issue resolved for over a month and I don’t seem to be getting anywhere. Dm sent.
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Gareth Huw Snaith 🏴 (@Gareth_Snaith) reported
An ignored live chat then a trip to the shop in trostre where they couldn't help followed by a 25 min call with @O2 where they couldn't help. All I want is a new sim/num for my daughter. Unhelpful, complex and rude.
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RKAsh (@rosiekent_kent) reported from Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere