O2 Outage Report in Key Street, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Key Street, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Key Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Key Street, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone, Chatham, Sheerness and Sittingbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Chatham |
Internet | |
| Chatham |
Phone | |
| Maidstone |
TV | |
| Sheerness |
Phone | |
| Sittingbourne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Key Street, England
Latest outage, problems and issue reports in Key Street and nearby locations:
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Jake Strevens
(@JakeStrevens) reported
from
Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Carson
(@NeilCarson16) reported
@Brendan_O2 @O2 an o2 customer call o2 wish to speak to a manager regarding the poor service he getting and to resolve any issue he had with o2 but no one assisted. O2 manager Kate refuse to speak to customer agent informed customer to speak to manager will have to be on Sunday
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Jack Punchinello
(@JackPunchinello) reported
@O2 trying to recall why I'm still with a company that has no human contacts available for customer service!
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Joanne
(@joanne_l_t) reported
@shelleycoletoe @O2 They will tell you it’s your Sim but nobody I know gets 02 signal..I’m in a pub with 6 people..I have 1 bar same as other 02 users..ones on EE and Vodaphone have full signal!!
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CJ🦋
(@xPhoenix_Rise_) reported
Hi @O2 I've been having problems with my 4G for the last couple of weeks. Not really happy with this considering the amount I pay each month and how long I've been a customer. When can I expect this issue to be sorted?
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CJ
(@Socks8818) reported
@O2 My 4G was down all morning so I had to use 3G luckily your 3G is surprisingly fast
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Tracy Field
(@MancVintage73) reported
@O2 trying to get through to pay off device plan and cancel airtime on a dongle but having a complete nightmare getting through. 45 min wait but the automated system to get your call through is an absolute joke and can’t point me in the right direction!!
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Joanne
(@joanne_l_t) reported
@Hooty1981 @VodafoneUK @O2 Do not swap to 02 you will never get any signal..go to EE
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Emily Hay
(@emilyhay) reported
@O2 I’m abroad and my 4g isn’t working. My phone is up to date. Can help?
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David Semple
(@archmurray) reported
@larneboy73 @O2 Go to privacy, groups and then set it to contacts. Should stop all that crap coming through.
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DW10
(@danielwilks10) reported
@O2 hi could you help me, my contract ends on the 2nd of October with you, I would like to stay with you but move onto a sim only deal can I still keep my number and what do I need to do to do this. Many thank