O2 Outage Report in Key Street, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Key Street, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Key Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Key Street, Kent, England
The most recent O2 outage reports came from the following cities: Chatham, Rochester and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Phone | |
| Rochester |
Internet | |
| Maidstone |
Total Blackout | |
| Maidstone |
Wi-fi | |
| Gillingham |
Phone | |
| Gillingham |
Phone |
Community Discussion
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O2 Issues Reports Near Key Street, England
Latest outage, problems and issue reports in Key Street and nearby locations:
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Lesley O'Brien
(@lesleyOglass) reported
from
Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Neil Bloor
(@neilbloor) reported
from
Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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Jake Strevens
(@JakeStrevens) reported
from
Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JayEnnBee
(@J_Batters) reported
@O2 hey O2. Your customer service is the most shocking I’ve ever dealt with. I’ve had 3 lines dead for over 3 weeks and your support keep telling me to “rest assured” they will fix it. No confidence in your ability to deliver a service.
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Chris Day
(@chrisday2016) reported
@O2 why is it so hard to speak to a human being instead of a machine? You guys are restricting my service due to an unplayed bill yet all I kept getting when calling is a machine!! Can a human please help.
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Tara Ilsley
(@tarailsley) reported
@O2 please can you reactivate my service I am unable to contact you due to account being 'on procedure'
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☆ ✬ Donna ✬ ☆
(@DonnasDiaries89) reported
When you have a full signal and yet, phone won’t load any apps like Facebook. Always when I’m at the Pleasure Beach! @O2, what can be done here?
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Richard Varney
(@silvercupra) reported
@tom1408 @O2 @VirginMediaO2 I agree with you Tom we are paying for a service all the onus of linking accounts placed on the customer hence to say as of yesterday I can't login!
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Richard Varney
(@silvercupra) reported
@JP_Galea @O2 Yes! As of yesterday when I loaded the o2 app I had to go through the the link to create a virginmedia account and link my o2 at this point it failed! To link not happy if #o2 don't fix this I will be leaving I may as well be with giffgaff at least I could view my account
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Benn Sanderson
(@Benn_Sanderson) reported
@O2 All I can get is the AI and it doesn’t help much
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Kevin Beckley
(@KevinBeckley7) reported
@O2 someone please help me I am struggling with your call centre, I cannot set my02 on via phone, PC or the app. Every time a verification is sent, it is sent to a number which hasn't been used in years. No one seems to be able to remove it from my account at all. HELP!!
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Savannah
(@justicenowxxx) reported
@O2 @O2 Mis-sold roaming plan, admitted error, yet dragged feet for 5 weeks before issuing a deadlock letter. 12 calls, hours on hold – is this how you treat customers? #O2 #ConsumerRights
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Jae Robinson #CeasefireInGazaNow
(@jaerobinson2702) reported
@O2 Customer services are now infering that I am stupid to understand how watching RPDR used my data. Defrauded me and tried to push me into a annual contract. I am disabled and need my service been a customer over 12 years. Nice way to treat me. #Fraud #TradingStandards