O2 Outage Report in Key Street, Kent, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Key Street, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Key Street and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 24: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (61%)
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Internet (18%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Key Street, Kent, England
The most recent O2 outage reports came from the following cities: Faversham, Maidstone and Gillingham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Key Street, England
Latest outage, problems and issue reports in Key Street and nearby locations:
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Michelle Millard (@mishmashdiva) reported from Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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James Scott (@James0911CPFC) reported from Sittingbourne, England
@O2 signal in Sittingbourne Kent is dreadful! Has been for months now
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Neil Bloor (@neilbloor) reported from Sittingbourne, England
Unfortunately my experience is totally the opposite. Reception on @O2 is absolute tosh compared to @EE. Can’t wait for contract to end at the start of next year so I can get some decent service again.
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Mirella (@Mirella2401) reported from Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Adam | Lewis (@porter_a2m) reported from Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Xtine (@ChrisKapopo) reported from Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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TheRealVL (@therealVL) reported from Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Paul Stevens (@PaulStevens1991) reported from Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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TheRealVL (@therealVL) reported from Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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TheRealVL (@therealVL) reported from Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Jake Strevens (@JakeStrevens) reported from Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
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Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Rebecca Court (@beccicourt) reported from Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Lesley O'Brien (@lesleyOglass) reported from Warden, England
@O2 I left 02 two weeks getting my old iPhone unlocked to give to grandson seems impossible almost like they don’t want to help me now. round and round in circles I’m going getting nowhere
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Michelle Millard (@mishmashdiva) reported from Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Ashley Tutt (@Ashley_Tutt94) reported from Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Taryne_she_runs (@Tarynenicol) reported from Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hullah (@Chris_Hullah83) reported
It looks like @O2 are competing with @MicrosoftUK for the worst customer service, unbelievable doesn’t come close 😫😫😫😫
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Jasmine Telling (@TellingJasmine) reported
@O2 Hi, this is still a huge issue and therefore have decided to cancel my contract. I’ve tried calling numerous times but left on hold for ages and cannot move around the house when waiting as signal cuts out. Can you arrange for someone to call me please?
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Craig Weston (@craigweston_) reported
@O2 hi, can I please get a reply to my Odeon voucher not working?
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iom (@champagny2) reported
@O2 Great but how about getting a decent signal here in the UK!
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Tel (@bigT__26) reported
Not a nice way to reward a 15 year loyal customer. The person I spoke to today couldn’t care less and her attitude stank quite frankly. Thanks for nothing @O2
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susan_cowling (@susan_kelly) reported
Hi @O2 who can i complain to about my bill? Huge charges during my recent USA trip. But it wasn’t until 7 days into my trip you text me to inform me there would be charges. By that point the damage was done. My contract is up in two months, I’ll be seriously reviewing that now!
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DavidRedshaw (@DavidRedshaw9) reported
@O2 hi, my tracking number doesn’t work for my delivery. Can someone help please
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❌ David Taylor 🏴🇬🇧❌ (@Taylod61) reported
I see @o2 has their fantastic network operations today. This mornings speed test zero Mbs. And I get charged for this service and guess what. That bill delivery never fails and is always on time
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BigYin (@badassscotsman) reported
I was told that all the problems with oppo have been sorted. It was not. I got in touch with oppo and there was indeed a problem with the @O2 network with oppo. The problem phone's oppo highlighted was the oppo pro Reno 8 and the flip and other few phones.
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JulianStraker (@JulianMStraker) reported
Seems the only way to get hold of a business is via Twitter, @O2 provide a simply hopeless service and then refuse to engage. I guess they rely on customer indifference when it comes to moving so take no interest in trying to resolve or explain issues they create