O2 Outage Report in Lewisham, Greater London, England
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The latest reports from users having issues in Lewisham come from postal codes SE13.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent O2 outage reports came from the following cities: Wembley, Croydon, Paddington, Bermondsey, London, City of Westminster, Lewisham, Hackney, Southwark, Newham, Carshalton, Leyton, Harringay, Tottenham and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Croydon |
Internet | |
| Paddington |
Phone | |
| Bermondsey |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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عقيل العقيل
(@AkilAlakil) reported
from
Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Catriona Hepburn
(@mrshavers) reported
from
Eltham, England
Hi @O2. I'm sure this is as boring for you as it is hugely frustrating for me but your service continues to be appalling in my area. Now been going on for 7 months. Fed up of line constantly cutting out
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Dimitris A.
(@Greekphotoguy) reported
from
Tottenham, England
@LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Kelda🍹
(@keldaaa) reported
from
Romford, England
Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄
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Lee 'Budgie' Barnett
(@budgie) reported
from
Paddington, England
@O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.
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Andy Tyrrell
(@aktyrrell) reported
from
Walthamstow, England
@harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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David Blooman
(@dblooman) reported
from
Ilford, England
An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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David Chow 📶
(@davidchow) reported
from
Hammersmith, England
@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇭💕
(@LuciousXVIII) reported
@O2 I appreciate that but I pay my o2 bill to be able to receive calls 😔 using WiFi defeats the object of paying you for a service that should work
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Amanda
(@thebunney) reported
@squirrelinatree @O2 So many of your customers, me included, have the same problem. Please be honest and tell us when this will realistically be resolved? We should have been told of this issue when we took new contracts out 😡
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Colin Patterson 🐝
(@clpblue1) reported
@O2 what have you done to the mobile phone signal in M24 region? Gone from 3-4 bars to 1, and sometimes 0...always cutting me off and effectively unable to use my mobile for phone calls!
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nora gombos
(@squirrelinatree) reported
@O2 My number has been disconnected for 2 days as part of your porting process but it still hasn't been ported. I can't receive calls or texts. I've called you several times but you're not sorting it. This is terrible customer service and an awful introduction to O2.
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kierangough
(@gougherk) reported
@O2 @TheO2 sent a DM last night re a late payment I need to make. My account is now closed so I can't access MYO2 and none of the numbers provided on your website connect me to a human being. Please help
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Taufiq Rahman
(@RahmanLab) reported
@HyvonenGroup @O2 i have been experiencing the same issue with them for a while, Marko...so annoying!
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Danielle
(@Chasing_My_Tale) reported
@virginmedia not working at home AGAIN and can't use my phone to sort it because I have no @O2 network at home either. Having to try and sort it on the school run. Fml. What a joke.
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Simon Telford
(@Simon_Telford) reported
I ported my number to @O2 on 18th October and it’s yet to be completed fully (still don’t receive texts…). FYI @Ofcom having to phone for updates every 2 days and still no real update on the issue or resolution timeframe.
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Chad
(@Chad25216451) reported
@O2 How about you offer customers better signal quality and not pocket our money and offer just 3G or EDGE!!!
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Gary Benham
(@GazBenham) reported
@O2 Thank you, I’m now aware that your technical issues are the reason that I have no service. Will you compensate users for the outage that has been ongoing for over a week?