O2 Outage Report in Kemsing, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kemsing, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kemsing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Kemsing, Kent, England
The most recent O2 outage reports came from the following cities: London, West Malling, Grays, Rochester and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
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O2 Issues Reports Near Kemsing, England
Latest outage, problems and issue reports in Kemsing and nearby locations:
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Paul Andrews
(@PaulAndrews007) reported
from
Hawley, England
@O2 ordered a phone & contract for next day delivery. Waited in all day patiently for it to arrive, no dispatch mail. Rang customer services. Transferred all over the place. Not been sent. Not a great start.
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Alan Greene
(@AlanGreene73) reported
from
Bexleyheath, England
@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@O2 how are you ignoring my DM from 6 days ago and my tweets from 3 days ago yet answering others from an hour ago 😡 guessing if cancel my direct debit you’ll be in touch!!
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Jessica ♡
(@jessicao96xx) reported
from
Bexleyheath, England
@O2 @2SRW2 This still isn’t fixed. You are offering no sort of compensation. My phone has not worked for almost a year. Time to seek legal advice as I am paying for a service and not receiving it!
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Tracey Thompson
(@soyabean1717) reported
from
Sutton at Hone, England
@Moominblatt @O2 Totally and Apple shop told me today they know of the problem but won’t do anything about it! Shocking!!!
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Steffie
(@steffiegc) reported
from
Eltham, England
@O2 Hiya my account email address and phone number is incorrect and I can’t see where to change it - I’ve just upgraded in the app and the email of confirmation been sent to unused email. Please help.
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🍀 Dion Joseph 🍀
(@dionjoseph_) reported
from
Bexleyheath, England
@callumjohn28 @O2 Ahh that’s shit! 😩 call up next time, I just got off the phone with o2’s customer service team and they actually gave me a really good deal I’m shocked lol
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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oops
(@_aliciamay) reported
@O2 can i just say you have the worst customer service i’ve ever experienced
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Chris
(@Waxlyricist) reported
@O2 why have you joined up with ****** @virginmedia ? I used to be able to log in - now all I get is login - email to verify ID - verify - login and repeat!! ******* USELESS! I’ll be cancelling my account.
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haychessemm
(@haychessemm) reported
Why does @O2 think it’s okay to: - Debit my account when I have cancelled my contract? - Insist I go into a store because it has failed to ensure it holds the correct data for me to access its customer service line? - Not call me when it said it will in response to my complaint?
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Dan Stratton
(@DanStratton15) reported
@O2 my e sim is not working and your online chat is no help!! 2 days without service is not good enough
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Kelly
(@Kelly_L_) reported
@SBarrettBar Got the same from @O2 I never signed up for this nor do I consent
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Clare
(@clare1cal) reported
@O2 trying to book through o2 priority for Florence + the machine and you’ve taken the money from my account but said the payment failed. There’s no help function that I can find.
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MJs Fun With Food
(@FunMjs) reported
@O2 you moved my number to your network on Friday I have no and no data and only 3G you claimed you called me today but you didn’t your service is appalling and I think it’s best I move to a new provider I must say I do not feel like a customer
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Shijas Muhammed
(@Shijasrahman1) reported
@O2 Hey team, why is there a change in Vue tickets releases from weekly to monthly? Is that the same for every customer at the moment? Absolutely disappointing that is!
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MaisieHasie
(@HasieMaisi96958) reported
@O2 How dare you give out our number to Gov! Emergency alert for some BS crisis created by Gov to implement tyranny. Ffs - our data is PRIVATE. You will be rightly sued under Data Protection Act.
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Philhellena
(@philhellena) reported
@O2 I can’t get into the app and on the website chat I am redirected to the app. HELP!