O2 outages and service status in Kemsing, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Kemsing, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Kemsing, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kemsing, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kemsing, England
The most recent O2 outage reports came from the following cities: Edenbridge, Tonbridge, Lewisham, Bromley, and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 9 days ago |
|
|
Phone | 11 days ago |
|
|
Internet | 22 days ago |
|
|
Phone | 23 days ago |
|
|
Wi-fi | 1 month ago |
|
|
Phone | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kemsing, England
Latest outage, problems and issue reports in Kemsing and nearby locations:
-
Sarz (@Gray1410) reported from Swanley, England@O2 service has been pants today since 3:30pm no 4G at all.
-
Judith Hall (@judithhall67) reported from Bromley, England@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
-
VINNY P (@vinnypDJ) reported from Bexleyheath, EnglandLooking forward to going in to the @O2 & Sport Direct shop (they deleted there twitter) To argue with one of there nice colleagues who mite of struggled with there **** 80% wages, about ******** ups with my orders they sent me in lockdown & that the 30days to sort it, is over
-
jade (@_jadeoni) reported from Tilbury, EnglandI have had no network for 3 days now @O2 #o2 wtf is going on
-
The Guv'nor (@Payney26) reported from Bromley, England@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
-
michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England@O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t
-
Faye Poulton (@a_poulton30) reported from Bean, England@O2 can’t seem to receive phone calls? Goes straight to voicemail when people ring me? Husband can’t also ring out on his mobile? Is there an issue currently?
-
John Burch (@JohnBur57441479) reported from Bexleyheath, England@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
-
𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
-
Stephanie Wybourn (@StephWybourn) reported from Gravesend, EnglandSorry scratch that, looks like a problem with @O2 mobile data!
-
Zenwork (@Zenwork21) reported from Blackheath, England@O2 connectivity and signal in Canary Wharf is awful as usual #o2
-
Janet Heil (@janet_heil) reported from Bromley, England@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
-
Alan Greene (@AlanGreene73) reported from Bexleyheath, England@O2 It can happen anywhere at any time. Only way I know is when I look at phone. It’s not signal as when I turn phone off then back on it’s got full signal. It’s not just me. Check Twitter feed. So many people complaining about same problem
-
Louise Lfc (@loulou009) reported from Rochester, England@O2 why is your website so terrible to use and not load up the pages properly 😫
-
Carl Hellicar (@CHellicar) reported from Sutton at Hone, England@MikeHollows @O2 Yeah is this something OfCom can help with?
-
Joe (@chubbyjoeforza) reported from Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
-
Mat Skipper-Banks (@DaFluffMeister) reported from Bexleyheath, England@O2 Tbh it’s not just the calling, the main issue is the lack of 4g and it’s awful speed, 3G, when it kicks in, is ok but in this day and age not getting 4g is a problem ;(
-
𝙎𝙘𝙤𝙩𝙩 𝙎𝙥𝙚𝙣𝙘𝙚 👨💻 (@spences10) reported from Swanley, England@O2 I don't have to give a reason for wanting to leave, but what I will say is the unnecessary hoops I had to jump through to get my PAC certainly aren't helping your case for persuading me to stay. It's not a nice customer experience.
-
Stephanie Wybourn (@StephWybourn) reported from Gravesend, England@instagram Sorry, looks like a problem with @O2 mobile data 😤😤😤
-
Xtine (@ChrisKapopo) reported from Rochester, England@CaffWilkinson @O2 @Sony That's not good customer service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
PB1982 (@pb1982) reported@O2 @MikeModelsky lol sorry! Your service is appalling!
-
Rugbybloke 🇪🇪 🏴🌹 (@DelBoy80s) reported@RedRosesRugby @O2 How poor was that play, u14s at best.
-
Alex scott (@Alexscott066) reported@O2 Nice of you to 'like' my request for help. However, it would be better if you could have made some attempt to resolve it, no?
-
Gary (@SpoutHandle) reportedOut of nowhere, I get a 5G signal almost exactly 2.5 miles away from my house, however, when I check your coverage checker it says there is no 5G there? You have until September to provide it in my street or I’m leaving, how can I get accurate information about a roll out? @O2
-
Alex scott (@Alexscott066) reported@O2 Tried manually to select 3 different networks, all gave same response of "your Sim won't allow you to connect to this network". My phone, on a similar tariff , has had no problems. The same thing happened on a trip to Oz last year. Turned out the 'system' had put a 'block' on.
-
The Exiled Scouser (@P4ULAWILLIAMS) reported@O2 Perhaps you can explain to me why I've been charged this month for an iphone fraudulently ordered in my name. A case you said had been resolved a month ago yet despite a one hour phone call to your team this issue is still ongoing - Appalling service - not impressed 🙁
-
groovy (@shazagroovy) reported@macca2002 @O2 As usual o2 you never reply really bad customer service
-
bernie mcneill (@macca2002) reported@O2 any update on failed price claim code for M&S, been nearly a week with no resolution. #Priority Monday, extremely disappointed
-
Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
-
Shana Hendry (@Happyengland79) reported@O2 are stealing from it's customers by making it impossible to claim our rewards. This will also be passed onto the ombudsman as your complaints service is ****! #evidenceforombudsman