O2 Outage Report in Tonbridge, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Tonbridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Tonbridge, Kent, England
The most recent O2 outage reports came from the following cities: London, Maidstone, West Malling, Tonbridge and Royal Tunbridge Wells.
City | Problem Type | Report Time |
---|---|---|
London | Internet | |
London | Internet | |
London | Total Blackout | |
London | Phone | |
London | Internet | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Vic
(@BeautyInBeasty) reported
@O2 struggling to book on to Odeon as my special code isn’t working. Please help
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Optimus_Prime
(@patel07bcfc) reported
Moving to @O2 from @EE has been the worst ******* mistake in my life. Soon as I get my PAC from o2 I’m deffo moving back
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Livvy Cowan
(@LivvyCowan) reported
@O2 Wifi - so POS, card terminal, store radio (internet) & loyalty card scanner have no broadband access. Router is on but PPP light is off. Customer O2 access is also off
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Alanna Bradford
(@lana_bradford) reported
Absolutely horrendous service from @O2 , bought a new phone last week and still haven’t been able to use it as they haven’t transferred my number over after several staff said “it will be done in 24 hours” !!!!!!!
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laura
(@laurajbrigham) reported
@O2 hi, my friend and I are currently in Greece and her mobile data isn't working. Please help!
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Nadia m
(@1nadiamajid) reported
@O2 CS said they will send Confirmation email of the cancellation so I can have it as proof of my request to cancel
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Pree-Pree
(@PR33Y4) reported
Got a new phone on @O2 tried sorting out work perk O2 open, email link to confirm verification from my work email doesn't work! No options anywhere on o2 open website to upload a payslip and confirm, instead tomorrow I shall go to an O2 store to see if they can do anything!
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Liam Buckler
(@LiamBuckler) reported
@O2 I'm aware of the offer, however Caffe Nero didn't seem to be and their system wouldn't let me redeem the voucher...that's the issue
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Alison Bedford
(@AlisonBedford83) reported
@O2 no calls, text, Internet. No issues with bars, thousands reporting same total blackout on down detector sort it out!!!
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K8pur
(@K8pur1) reported
@O2 been a customer for 20 years. However you will be losing my custom when my contract is due for renewal. Your price continues to increase but don't get any better service. Now you have removed the weekly cafe Nero drink from priority one of the only major benefits.