O2 Outage Report in Paddock Wood, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Paddock Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddock Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Paddock Wood, England
The most recent O2 outage reports came from the following cities: Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
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Phone | 1 month ago |
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Maidstone
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Phone | 2 months ago |
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Maidstone
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Phone | 2 months ago |
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Maidstone
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Phone | 2 months ago |
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Maidstone
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Phone | 2 months ago |
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Royal Tunbridge Wells
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Paddock Wood, England
Latest outage, problems and issue reports in Paddock Wood and nearby locations:
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Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, EnglandBeware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England@O2 impossible to get through to your customer service/ insurance.
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Pest Control Kent (@PestTechLtd) reported from Ulcombe, England@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️ (@ChloeCProducer) reported from Weavering, EnglandAnyone else got rubbish phone signal and 4g just not working lately? @O2
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clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, EnglandAs I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Jill Docherty (@JillDocherty) reported from Ightham, England@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Elise (@elise_john85) reported from Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Philip Haines (@PhHaines) reported from Sevenoaks, England@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Adam | Lewis (@porter_a2m) reported from Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Mirella (@Mirella2401) reported from Snodland, England@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Elise (@elise_john85) reported from Maidstone, England@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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Lizz (@evf_c) reported from Tonbridge, England@O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you
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clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, EnglandToday is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Phil Davis (@ferretd69) reported from Tonbridge, England@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Three Women (@ThreeWomen_) reported@sarahbennetto Copying in @O2 here who say they are available 7am-10pm in case they're still there and can see this. You can report your phone missing within 24 hours and they will cap the losses. Sounds as if people are close by to you but DM if I can help. Here's lots of love and a hug.
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Alex Hamer (@AlexHamer1) reported from Blackburn, England@O2 why has my 4G mysteriously stopped working just as my 2 year contract expires? I’m currently on a rolling contract at reduced rate. Seems very odd it would all of a sudden cut out completely?
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Craig Bellshaw (@Craig_bellshaw) reportedHad a good chat today on WhatsApp with @O2 where they explained it doesn’t matter if you’ve been with them 10 minutes or 10 years, the offer you get is the same. Who said customer loyalty matters? Maybe @vodaphoneuk would value my custom more... #loyalty #10years #disappointed
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Marc Hardstaff (@MarcHardstaff) reported@O2 hi, is this Twitter for customer support?
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cocolatina (@eeeeebcux) reported@O2 i spoke to an advisor about upgrading. She was supposed to call me yesterday and didn’t. Do customer service reps take notes so that I can speak to someone else?
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Steph (@Flamingo_code) reported@O2 You need to make this clearer though. I was told by customer services anyway that once the number is ported you would have lost any credit. My sim card says the last chance to top up was 19th, received the sim only yesterday.
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♡Kazza♡ (@Miss_Fairytalee) reportedI am having so many problems with my phone and I just rang @O2 and I swear his words were "If we can't fix it, go to another provider but still pay the bill." I have never in my life heard a company say that. He was rude and I am shocked. I've been a customer for 10+ years.
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Vicky (@twinklevic77) reported@mouse_paws @SkyUK @O2 You should have 14 days to cancel though?
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danny mcstravock 💙 (@DMcstravock) reported@O2 Once again o2 with cheap gimmicks pity you don’t honour your offers, treat your customers like **** awful company thankfully I will soon be clear of you’s
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Adam Kelly (@Adurrrrm) reportedWhen you order a cheeky @O2 sim for your mother because it’s cheaper to call someone on the same network ;-)