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O2

O2 outages and service status in Paddock Wood, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Paddock Wood, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddock Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddock Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at O2

O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

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O2 Issues Reports Near Paddock Wood, England

Latest outage, problems and issue reports in Paddock Wood and nearby locations:

  • JillDocherty
    Jill Docherty (@JillDocherty) reported from Ightham, England

    @O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking

  • cleggytaxi
    clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • ferretd69
    Phil Davis (@ferretd69) reported from Tonbridge, England

    @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

  • PcPresenter
    PCPresenter (@PcPresenter) reported from Tonbridge, England

    @o2 Why is your signal so sh1t around Tonbridge, Tunbridge Wells and Paddock Wood areas? Everytime I call someone, they sound like a dalek. 30 years I've been with you, from BT Cellnet days, looks like I'll be joining EE soon.

  • Keith_Lynn
    Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • LukeSchanche
    Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

  • danielgrimwood
    Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    @O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable

  • JonathanCGroves
    𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England

    @Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

  • danielgrimwood
    Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful

  • Mirella2401
    Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • Scott_Tanfield
    Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • dark_skydesign
    Dark-Sky Designs (@dark_skydesign) reported from Tonbridge, England

    @O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap

  • cleggytaxi
    clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    @gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

  • PestTechLtd
    Pest Control Kent (@PestTechLtd) reported from Ulcombe, England

    @O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • alfie_dobbo
    Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England

    @AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?

  • mindserenade
    Jase (@mindserenade) reported from Sevenoaks, England

    @o2 why don’t you idiots provide an email address that can actually be found instead of expecting me to waste half an hour on your stupid website when all I want to do is order an esim? WHY ISNT THERE A BUTTON ON THE SITE SAYING ORDER ESIM? In. why can’t I just have one emailed

  • evf_c
    Lizz (@evf_c) reported from Tonbridge, England

    @O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • daniel197735
    Dan Collier (@daniel197735) reported

    @O2 Hi O2. My Spotify Premium subscription, which is paid for as part of my monthly 02 plan, has unexpectedly been downgraded because of a failure to make a payment. I have not missed a payment, so can’t explain what’s happened, and your web site has not helped. please help.

  • SteveJoyce14
    Steve Joyce (@SteveJoyce14) reported

    So it would appear to be official. There is no problem with the @O2 signal in and around Priestfield 🙄 #Gills #ActuallyGills

  • slomoassassin
    mo (@slomoassassin) reported

    @O2 u guys have one the worst customer services it take so long to get hold of someone on the phone I am considering leaving your company

  • gary_derwin
    Gary Derwin (@gary_derwin) reported

    Is there actually anywhere in the country now that has @O2 signal ? Been a few big city’s lately full 4G shows but internet 0🫣

  • holds32039
    David Holdsworth (@holds32039) reported

    @TakeThatClouds @O2 Bought phone outright. Monthly SIM. If SIM goes wrong cancel contract and get new one. 10 days in and I’ve used 0.85Gb. WTF are people using 60Gb on?

  • JackCockram3
    Jack (@JackCockram3) reported

    @BelfastGiants @O2 They’re up there for the worst regular season jerseys the leagues ever seen

  • justfishmate
    Fish 🐠 (@justfishmate) reported

    @O2 you have until Monday to respond to my complaint email, 7 days, per your own terms. After that it goes to court 👍

  • LordoftheSplash
    Darth Wader (@LordoftheSplash) reported

    @TakeThatClouds @O2 Just moved to Smarty becuase of **** like this, at one point a few years ago my number suddenly stopped working, they’d issued a pac code for my number and given it away, couldn’t get it back, so gave me a year for nothing, as soon as that was up I was off, 02 are utter ****.

  • kevineasson
    kevineasson (@kevineasson) reported

    @mattsprake @O2 @EE I also left 02 after 15 years and went to EE even on full signal phone hardly ever worked. EE far better with more 5G

  • JadeNorth
    Jade North (@JadeNorth) reported

    Thanks for the update of not having signal for two days @O2 ….. been waiting for a phone call for two days and now been informed they tried to contact me. I’ve had ZERO signal for the past 24 hours and counting and no one told me. £70 a month for a load of ****