O2 Outage Report in Paddock Wood, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Paddock Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddock Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Paddock Wood, Kent, England
The most recent O2 outage reports came from the following cities: Royal Tunbridge Wells and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Phone | |
| Maidstone |
Wi-fi | |
| Sevenoaks |
Phone | |
| Sevenoaks |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| Sevenoaks |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Paddock Wood, England
Latest outage, problems and issue reports in Paddock Wood and nearby locations:
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️
(@ChloeCProducer) reported
from
Weavering, England
Anyone else got rubbish phone signal and 4g just not working lately? @O2
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Pest Control Kent
(@PestTechLtd) reported
from
Ulcombe, England
@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Alfie Dobinson
(@alfie_dobbo) reported
from
Kings Hill, England
@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Dark-Sky Designs
(@dark_skydesign) reported
from
Tonbridge, England
@O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap
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Daniel Grimwood 🇪🇺
(@danielgrimwood) reported
from
Paddock Wood, England
Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sophie Jo Stone
(@sophiejhar) reported
@O2 By far the dearest company. Asked if I could be helped in paying the outstanding as I’ve always been an o2 customer (over 13 years) straight up no! So now im stuck, won’t be staying with you in future
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Si Roberts
(@FallenOne420) reported
@DamonLeigh @O2 Get it taken up the line boss! Phone monkeys have no power to do anything decent for customers @O2 you should be whipped in the street for services this bad at an even worse time!
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Sophie Jo Stone
(@sophiejhar) reported
@O2 My phone has broke, 3rd o2 phone to do this. I know how it works, you send it for repairs claim water damage snd I pay. I know there’s no water damage but this has happened twice before. Rang to speak to someone about upgrading early, even though you are....
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Nyarotso
(@Nyarotso3) reported
@O2 was sent a sim replacement about a week ago and it still has not arrived to my adress. I have another O2 SIM card that was meant for my mifi and I was wondering if I could use that as a swim swapI have activated the sim but it apparently can’t make any calls to customer servi
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Myles
(@Myles_CH96) reported
@O2 I want to return a product. I’ve been to the returns page which just takes me to a diagnostics page. Tried starting a conversation for multiple days with one of your support staff on the my o2 app and that’s unavailable.
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💙💙 Shin 🔶 #RejoinRebuildReconnect
(@ShinRhino) reported
@O2 I try. The problem is that the automatic system does not recognise what I say, and so getting through is a struggle. I don't blame anyone there, just really want to point out that, when there's time, you maybe need to train your system on better understanding Northern accents
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Colin Kerr
(@colky57) reported
@O2 sorry but is anyone working at O2 can’t answer phone, can’t contact by chat. Great for a new customer
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🏴 Shona Mackie 🏴
(@shonamackie) reported
from
Huntly, Scotland
@JoineeHollis @TheRedSoph @O2 Same here lol been we em since Nokia 3310 n same number lol never give to long standing customers think going to change now as all I see is #o2suprise to others
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THEWHITLAM
(@THEWHITLAM) reported
@O2 need to report a malicious phishing phone call announcing that my connection will be disconnected within 24 hours. help please
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Kevin Bayliss
(@gsxturbor) reported
@Kinstry @O2 Same pre ordered s21 ultra 512gb told problem with uk shipping due now 5th Feb but just had an email saying my ordered phone was out of stock the whole point of pre ordering is so they can order the stock in time for release date