O2 outages and service status in Paddock Wood, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Paddock Wood, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Paddock Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddock Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Paddock Wood, England
The most recent O2 outage reports came from the following cities: Snodland.
| City | Problem Type | Report Time |
|---|---|---|
 Snodland
|
Phone | 28 days ago |
|
Tonbridge
|
Phone | 3 months ago |
|
Maidstone
|
Phone | 4 months ago |
Community Discussion
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O2 Issues Reports Near Paddock Wood, England
Latest outage, problems and issue reports in Paddock Wood and nearby locations:
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clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, EnglandToday is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Pest Control Kent (@PestTechLtd) reported from Ulcombe, England@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice
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Elise (@elise_john85) reported from Maidstone, England@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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Jill Docherty (@JillDocherty) reported from Ightham, England@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
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Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Elise John 🍊 (@kentgirlie) reported from Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Michelle Millard (@mishmashdiva) reported from Snodland, EnglandReally hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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Phil Davis (@ferretd69) reported from Tonbridge, England@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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Adam | Lewis (@porter_a2m) reported from Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, EnglandBeware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful
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Philip Haines (@PhHaines) reported from Sevenoaks, England@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Mirella (@Mirella2401) reported from Snodland, England@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable
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ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️ (@ChloeCProducer) reported from Weavering, EnglandAnyone else got rubbish phone signal and 4g just not working lately? @O2
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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PCPresenter (@PcPresenter) reported from Tonbridge, England@o2 Why is your signal so sh1t around Tonbridge, Tunbridge Wells and Paddock Wood areas? Everytime I call someone, they sound like a dalek. 30 years I've been with you, from BT Cellnet days, looks like I'll be joining EE soon.
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Elise (@elise_john85) reported from Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Alfie Dobinson (@alfie_dobbo) reported from Kings Hill, England@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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A Rintsie (@arintsie) reportedAny idea @o2 when you will restore service to a vulnerable 89 year old who has been without communication for a week? Your “Guru team” have made no effort to get in touch nor has your customer services despite an access case being opened - check your DMs
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𝕮🦅 (@whit3charli3) reported@O2 your customer service is absolutely disgraceful and employee ******* english speaking people when WE ARE IN ******* ENGLAND YOU *****
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Mr H (@silestanix) reported@O2 Why? Are you going to solve this issue today of me not being able to make phone calls here in the US?
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Benjamin Webster (@benjaminlfc) reported@O2 I am sick and tired of not being able to make payment online or in the app because of your absolute shambles of a payment system, a system that you ironically upgraded last year telling us all that it would improve the system that had been around for years and years. The phrase “if it ain’t broke, don’t fix it” springs to mind. For the record tickets have been raised to your back office teams by your CS over and over and not one has ever been replied to or acted on.
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amerali (@amerali) reported@TomTugendhat @O2 @EE WiFi on tgv is awful. I've never been able to work.
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Dr Devra Kay (@LaBloggeuse) reported@TomTugendhat @O2 @EE I have terrible reception. I have 2shout to be heard. Having ditched my land line relieved to be rid of BT, &loving free calls on What’s App all over the world I can hear people overseas with ease but they can hardly hear me. But with people nearby we can barely hear one another
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Ben (@Ben91530293) reported@TomTugendhat @O2 Thought it was just me.. Kent is like a black hole when it comes to phone signal.
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Diogenes Bowl (@DiogenesBalls) reported@O2 @Virgin If you think I'm paying for a restricted line that grasses up everything I do to the woke wankers in No10, expect me to cancel the contracts and find people who respect privacy and unlimited access without government interference. #ElonItsTimeForStarLinkUK
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Ellie (@EllieMBond) reported@TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.
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Slevern (@Slevern00p) reported@O2 I’m having issues with your piss poor app.