O2 Outage Report in Paddock Wood, Kent, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Paddock Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddock Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (60%)
-
Internet (19%)
-
Total Blackout (13%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Paddock Wood, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone, West Malling, Tonbridge and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| West Malling |
Phone | |
| Maidstone |
Phone | |
| Tonbridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Paddock Wood, England
Latest outage, problems and issue reports in Paddock Wood and nearby locations:
-
Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
-
Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
-
𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
-
Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
-
Lizz
(@evf_c) reported
from
Tonbridge, England
@O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you
-
Jake Strevens
(@JakeStrevens) reported
from
Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
-
THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
-
Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
-
clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
-
Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
-
Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
-
Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
-
Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
-
clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
-
clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
-
Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
-
Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
-
Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
-
Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Sian
(@Sianystar88) reported
@O2 bit miffed that you've just hiked my contract price when there's barely any signal in my area due to a broken mast - surely you've got something in place to check for service actually being available before increasing prices?
-
jo
(@JoannaRycroft) reported
@O2 hi, is there an outage in the G67 area? I’ve not been able to send or receive texts all day, and when I check using the online thing it just says it’s busy
-
❌ David Taylor 🏴🇬🇧❌
(@Taylod61) reported
What the hell is going on with @o2 4G network It’s dropping out every few minutes and the immediately comes back again. It’s happening ever 10 minutes or worse. Can we have a stable network? I’m paying for it.
-
fiona gordon
(@fionagordon5) reported
@O2 weeks of rubbish internet again . Logged it twice so far still not sorted , paying for service I’m not getting . Please can you look into this . Ex8 1sp . Have already sent a DM but no response . Thanks
-
Jvanheerden
(@Jvanheerden4) reported
@O2 I’m in Austria at the moment and roaming is switched on and I full signal, but cannot access any internet or get WhatsApps, etc. This is the same story every time I go to Europe. I thought it might be the phone, but my brand new iPhone still results in no roaming. Please help
-
Benjamin Yeoman
(@BenjaminYeoman7) reported
@O2 hey, had major problems with your network recently. Really not happy
-
Danielle
(@Chasing_My_Tale) reported
@ElaineJackson12 @O2 O2 is terrible, we’re with them too. I don’t get signal when I’m at home. Always missing calls etc as there’s no network 🥴 have to leave my phone in certain areas if I’m expecting a call. Annoying.
-
Seanbhoy
(@SeannBhoy87) reported
@jamesy_c1 @O2 that's a ridiculous waiting time for an item !! like wtf
-
Jay
(@join4te) reported
@O2 Day 118 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
-
Jo Watkinson
(@JoWatki99) reported
@O2 the worst mobile service provider in Bolton. What’s more, they don’t care that people are paying through the nose for a sub standard service and they are putting their prices UP! #daylightrobbery #o2arerubbish #worstmobilesignal