O2

O2 Outage Report in Paddock Wood, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddock Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddock Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Paddock Wood, Kent, England 05/03/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (23%)

    Internet (23%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddock Wood, Kent, England

The most recent O2 outage reports came from the following cities: Maidstone and Snodland.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomSnodland Phone
United KingdomMaidstone Phone
United KingdomMaidstone Phone
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Phone

Community Discussion

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O2 Issues Reports Near Paddock Wood, England

Latest outage, problems and issue reports in Paddock Wood and nearby locations:

  • danielgrimwood Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful

  • ChloeCProducer ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽‍♀️ (@ChloeCProducer) reported from Weavering, England

    Anyone else got rubbish phone signal and 4g just not working lately? @O2

  • Scott_Tanfield Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • danielgrimwood Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    @O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable

  • evf_c Lizz (@evf_c) reported from Tonbridge, England

    @O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you

  • porter_a2m Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • PhHaines Philip Haines (@PhHaines) reported from Sevenoaks, England

    @O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • LukeSchanche Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    @gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • JakeStrevens Jake Strevens (@JakeStrevens) reported from Hartlip, England

    Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10

  • JillDocherty Jill Docherty (@JillDocherty) reported from Ightham, England

    @O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking

  • ferretd69 Phil Davis (@ferretd69) reported from Tonbridge, England

    @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

  • Mirella2401 Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • l3479s L ✨ (@l3479s) reported

    @O2 i’m trying to add the £2off disney+ extra to my account but it keeps giving me an error, can you help?

  • k3vinwilliams94 Kevin (@k3vinwilliams94) reported

    @O2 Can someone please check DM and offer me some help. Thank you

  • AlexWilmott2 Moon_Lambo (@AlexWilmott2) reported

    @O2 signal is getting worse! May have to climb one of their transmission towers to get my 4G to actually achieve anything at this point. #dogshit

  • LimbMisek Simmy (@LimbMisek) reported

    @O2 Now its says No service time and again. Sort this out o2 itss frustrating.

  • romily_sue Romily Sue (@romily_sue) reported

    @O2 I want to keep my mobile number but the online form doesn’t work so have just phoned but now have an email saying that the request has been rejected! It’s an O2 number that I want to keep, please help.

  • drjonas28 drjonas28 (@drjonas28) reported

    @O2 It’s not just where I live you’re signal has gradually got worse all over. If I could leave now without a penalty I would but that would be me breaking my contract but it’s ok for you to reduce signal

  • LMAD_87 • 𝙻 𝙰 𝚄 𝚁 𝙴 𝙽 • (@LMAD_87) reported

    @dickndom @O2 Terrible signal in da bungalow?

  • alicelangxo Alice (@alicelangxo) reported

    @O2 no response from you again! Brill service 🙏

  • indignanttweet1 indignanttweeter (@indignanttweet1) reported

    @O2 7726 doesn't work when scammers send text messages from a computer. We need action from the big networks to close this loophole.

  • andy_uk44 I am just me (@andy_uk44) reported

    Won’t be long until I get a call from my local #Jobcentreplus due to @PlussInspires and missed calls by them due to bad @O2 signal in the house yet Seetec has both landline and mobile #noexcuses