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O2 outages and service status in Paddock Wood, England

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  • O2 generated 0 outage signals in the last 24 hours around Paddock Wood, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddock Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddock Wood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Paddock Wood, England

Latest outage, problems and issue reports in Paddock Wood and nearby locations:

  • dark_skydesign
    Dark-Sky Designs (@dark_skydesign) reported from Tonbridge, England

    @O2 I'm am so sick of the rubbish network service in my town. Absolutely awful. Why am I paying for this crap

  • JakeStrevens
    Jake Strevens (@JakeStrevens) reported from Hartlip, England

    Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10

  • evf_c
    Lizz (@evf_c) reported from Tonbridge, England

    @O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you

  • PestTechLtd
    Pest Control Kent (@PestTechLtd) reported from Ulcombe, England

    @O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice

  • JillDocherty
    Jill Docherty (@JillDocherty) reported from Ightham, England

    @O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking

  • cleggytaxi
    clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • clarejryan
    Clare Ryan (@clarejryan) reported from Kemsing, England

    Trying to get through to @O2 lost property since last Saturday. I emailed them straight away on Saturday night but no reply and tried to ring multiple times. Been on hold for 20 mins. Can anyone help me? I filled in form etc but heard nothing 😭

  • Keith_Lynn
    Keith Lynn  (@Keith_Lynn) reported from Sevenoaks, England

    @O2 can you please explain why the signal is so poor on the train, motorway & generally near where I live (TN26). I’ve just got back from Crete and the signals are brilliant 4G everywhere, so much so I was in the middle of a lake, top of a mountain & I get 4G???

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • ChloeCProducer
    ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽‍♀️ (@ChloeCProducer) reported from Weavering, England

    Anyone else got rubbish phone signal and 4g just not working lately? @O2

  • ferretd69
    Phil Davis (@ferretd69) reported from Tonbridge, England

    @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

  • danielgrimwood
    Daniel Grimwood 🇪🇺 (@danielgrimwood) reported from Paddock Wood, England

    Beware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful

  • TMFeeG
    THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • Mirella2401
    Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • porter_a2m
    Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • cleggytaxi
    clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

  • PhHaines
    Philip Haines (@PhHaines) reported from Sevenoaks, England

    @O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?

  • elise_john85
    Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • LukeSchanche
    Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nickrenshaw5
    nick renshaw (@nickrenshaw5) reported

    @O2 @ajgbarnes What ******** is going on with the ******* signal? For years we've had huge problems with the signal & still you've done **** all about it. I will not be paying my bill this month as I've been trying to cancel my contract for almost 12 months to no avail. What a **** company!

  • justfishmate
    Fish 🐠 (@justfishmate) reported

    @O2 you have until Monday to respond to my complaint email, 7 days, per your own terms. After that it goes to court 👍

  • NRose_N5
    N Rose (@NRose_N5) reported

    @bombdiggy__ @O2 I’m in the exact same sitaution as you. Nearly most of North London, I either get extremely slow coverage & a lot of time, I have ZERO coverage. I’m trapped rn too & got offered a great deal from EE as well💔 gonna try fight to get the deal back once I’m free from O2 shackles!

  • mufcchatter
    MUFC Chatter (@mufcchatter) reported

    @O2 Please get back to me urgently with a phone number or email address, someone I can speak to who has access to the systems from 2022-24, who can see this case history and help me. I am shocked right now that this is happening to me from one of the biggest companies in the UK.

  • needymusiclover
    тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported

    @O2 The issue is that when you google the number it’s coming up as legitimate o2 insurance. The thing that made me suspicious was that insurance department wouldn’t call to tell me my sim was getting disconnected as there’s different departments.

  • nickrenshaw5
    nick renshaw (@nickrenshaw5) reported

    @O2 @27rufus Do not listen to a word these criminals tell you! I've been trying to get this shite contract cancelled since it ended in October last year but their useless AI assistant cannot verify us because the system does not work! I shall be making another complaint about this!

  • phaynes1976
    paul haynes (@phaynes1976) reported

    @O2 I call bullshit can’t even make any calls no bar signal and when 1 does pop up no dial tone or anything what’s going on O2

  • Philwafer1
    Phil (@Philwafer1) reported

    @O2 Still nothing??? Worst service ever 👍🏻

  • willmgreenhalgh
    Will (@willmgreenhalgh) reported

    @virginmedia is down So forced to use data but @O2 is so slow and bad it struggles to connect to anything and the o2 network app says phone masts aren't working Great service all round, not, what's the point of doubling my data if I can't connect to anything

  • Jackwoods2020
    Jack Woods (@Jackwoods2020) reported

    @Welchy @O2 Mate used to be the bollox the last 2 weeks barely get any signal ******* anywhere