O2 Outage Report in Paddock Wood, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Paddock Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddock Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Paddock Wood, Kent, England
The most recent O2 outage reports came from the following cities: Maidstone, Snodland and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Snodland |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| Maidstone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Paddock Wood, England
Latest outage, problems and issue reports in Paddock Wood and nearby locations:
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Scott FFC Tanfield
(@Scott_Tanfield) reported
from
Maidstone, England
@suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.
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Adam | Lewis
(@porter_a2m) reported
from
Maidstone, England
Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!
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Philip Haines
(@PhHaines) reported
from
Sevenoaks, England
@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?
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Mirella
(@Mirella2401) reported
from
Snodland, England
@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide
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Lizz
(@evf_c) reported
from
Tonbridge, England
@O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you
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Luke Schanche
(@LukeSchanche) reported
from
Royal Tunbridge Wells, England
@O2 impossible to get through to your customer service/ insurance.
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Phil Davis
(@ferretd69) reported
from
Tonbridge, England
@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!
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Elise John 🍊
(@kentgirlie) reported
from
Maidstone, England
@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!
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Jill Docherty
(@JillDocherty) reported
from
Ightham, England
@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!
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Elise
(@elise_john85) reported
from
Maidstone, England
10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!
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Jake Strevens
(@JakeStrevens) reported
from
Hartlip, England
Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10
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𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺
(@JonathanCGroves) reported
from
Kings Hill, England
@Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.
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Elise
(@elise_john85) reported
from
Maidstone, England
@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends
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THE FEE MG! 👩🏻
(@TMFeeG) reported
from
Maidstone, England
@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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clayton berry
(@cleggytaxi) reported
from
Royal Tunbridge Wells, England
@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Robson
(@StuRobson) reported
@o2 my son and I have locked his iOS MyO2 app account. Neither of us can get the secret answer correct. Even though we know that the answers we have provided would surely be one of them. Help.
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Phil Thomas
(@PhilThomas19) reported
@RqzvE @O2 @O2 so in what order are you giving these out to customers. Like others I have been a customer of yours for 13 years and all I seem to get is a bill rise!
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Teresa Fowler
(@MixedMagicWoman) reported
@O2 Perfect. This is just what I needed. Shame the customer service rep I spoke to on the phone today didn't make any mention of it...nor did the sales rep I saw in person in your shop yesterday!
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jlc
(@thelibretto) reported
@O2 hi I’ve had an email saying I’ve changed my tariff but I never changed it, how do I find out what’s happened
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Jamie Hughes
(@_JamieHughes_) reported
@O2 Went into the store to collect it. Full signal but can’t make or receive calls. Plus mobile data is not working.
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Godwin Stewart
(@grshorwich) reported
@O2 have you flicked a switch somewhere near the PR4 post code? Data speed is still rubbish but I'm getting a full 3.5G signal. Until now, we only had very weak EDGE here.
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Josh Canavan
(@Elaniel84) reported
Utterly incompetent @O2 I ended contract early due to change of your terms and been given three different final amounts to pay. I also don’t understand why I’m paying past my 30 days notice due to being able to cancel early due to this change.
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Jamie Hughes
(@_JamieHughes_) reported
@O2 just got a new sim. Can’t make calls and online chat is not working. Please advise.
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jonpluke
(@John74245963) reported
@O2 why is the mobile data connection so bad in Torquay Uk, I keep losing connection