O2

O2 Outage Report in Paddock Wood, Kent, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Paddock Wood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddock Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Paddock Wood, Kent, England 12/28/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Paddock Wood, Kent, England

The most recent O2 outage reports came from the following cities: Maidstone, Sevenoaks and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Total Blackout
United KingdomSevenoaks Phone
United KingdomRoyal Tunbridge Wells Phone
United KingdomMaidstone Wi-fi
United KingdomSevenoaks Phone
United KingdomSevenoaks Phone

Community Discussion

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O2 Issues Reports Near Paddock Wood, England

Latest outage, problems and issue reports in Paddock Wood and nearby locations:

  • porter_a2m Adam | Lewis (@porter_a2m) reported from Maidstone, England

    Advised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone!

  • Scott_Tanfield Scott FFC Tanfield (@Scott_Tanfield) reported from Maidstone, England

    @suzifulham @O2 Seems to be zero loyalty for long term customers these days. @SkyUK are just as bad, been with them 14 years, honked my bill up from £60 odd quid a month, to the best part of £100, and were disinterested in re-applying my discounts.

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    Today is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it!

  • JonathanCGroves 𝕁𝕠𝕟𝕒𝕥𝕙𝕒𝕟 𝔾𝕣𝕠𝕧𝕖𝕤 🇬🇧🇫🇷🇪🇸🇪🇺 (@JonathanCGroves) reported from Kings Hill, England

    @Freemason_UK @ThreeUKSupport @O2 I know, very rude. And considering it’s effectively globally broadcast, worrying the corporates haven’t taken action.

  • LukeSchanche Luke Schanche (@LukeSchanche) reported from Royal Tunbridge Wells, England

    @O2 impossible to get through to your customer service/ insurance.

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    Really hating @O2 and some company called Ariel right now, both fighting over who’s customer I actually am. Paying over £100 a month for no data, it’s a total joke!!

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service.

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • JakeStrevens Jake Strevens (@JakeStrevens) reported from Hartlip, England

    Hey @O2 very poor signal in Me97nu today! Genuinely poor signal across ME9 and ME10

  • JillDocherty Jill Docherty (@JillDocherty) reported from Ightham, England

    @O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking

  • ferretd69 Phil Davis (@ferretd69) reported from Tonbridge, England

    @DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can.

  • kentgirlie Elise John 🍊 (@kentgirlie) reported from Maidstone, England

    @Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix!

  • evf_c Lizz (@evf_c) reported from Tonbridge, England

    @O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    As I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!!

  • TMFeeG THE FEE MG! 👩🏻 (@TMFeeG) reported from Maidstone, England

    @O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity

  • Mirella2401 Mirella (@Mirella2401) reported from Snodland, England

    @O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide

  • cleggytaxi clayton berry (@cleggytaxi) reported from Royal Tunbridge Wells, England

    @gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    @O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends

  • PhHaines Philip Haines (@PhHaines) reported from Sevenoaks, England

    @O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment?

  • elise_john85 Elise (@elise_john85) reported from Maidstone, England

    10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sailortowntour SailortownTour (@sailortowntour) reported

    Just had one of my worst customer experience in years instore @O2 in Islington. Thankfully out of contract and was intending to renew but not after that level of incompetence, inability to comprehend, refusal to find solutions and contemptible attitude. Piss poor.

  • Tiffers1973 Tiffers (@Tiffers1973) reported

    @o2 can someone contact me re an o2 extra that is now not working please

  • Nictvshouts Nic (@Nictvshouts) reported

    Why can't I cancel a sim only I didn't set up @O2 ?? I paid my contract. I cancelled my DD. I do not want your 0* terrible service. Why are you getting me Into debt???

  • AidyDay94 Aiden Day (@AidyDay94) reported

    @O2 I called today to cancel my contract early free of charge cause of the recent changes to terms and conditions. They said I’d receive my PAC code within 10 mins or so once the manager had waived the fee however I’ve still not received it

  • jamesmeegan JamesM (@jamesmeegan) reported

    @sharkbait_____ @O2 Who confirmed you could terminate early?

  • putanginomoe Benzel Washington (@putanginomoe) reported

    @O2 financial hardship is no joke and the stress im under is ridiculous but yet all I get told by your stupid "ai" bot is to go to the contact us page where I'm told to ring or write which I can't do

  • nicjordan Nic J (@nicjordan) reported

    @O2 fed up of no signal at home and when we check on website it says there is a fault with the mast! It’s been like this for months!!! Why is it not being sorted?!😡

  • ZomeDash Levi (@ZomeDash) reported

    @Sutoretchii @O2 @SMARTYMobileUK I used giffgaff a few years ago which runs on O2 and it was fine, been using voxi since which is on Vodafone and its great. Tried smarty once, could hardly get a signal anywhere. Awful

  • jemmy_wood Brexit Air Cargo Ltd (@jemmy_wood) reported

    @O2 I’ll use a network that won’t be using its customers as roaming charges cash cow when they are in Europe thanks.

  • sarge19310 sarge19310 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sarge19310) reported

    Two days ago I had an error message on my phone saying "SIM not provisioned for voice" and now all I have is "Emergency Calls Only" I cant send or receive voice calls or text messages on my phone how do I resolve this @O2 ?