O2 Outage Report in Paddock Wood, Kent, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Paddock Wood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Paddock Wood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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            Phone (51%) 
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            Internet (27%) 
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            Total Blackout (15%) 
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            Wi-fi (4%) 
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            E-mail (3%) 
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            TV (%) 
Live Outage Map Near Paddock Wood, Kent, England
The most recent O2 outage reports came from the following cities: Sevenoaks.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | 
Community Discussion
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O2 Issues Reports Near Paddock Wood, England
Latest outage, problems and issue reports in Paddock Wood and nearby locations:
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 ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️ 
    (@ChloeCProducer) reported 
    
        from
            Weavering, England ᴄʜʟᴏᴇ ᴄ ᴘʀᴏᴅᴜᴄᴇʀ 🙅🏽♀️ 
    (@ChloeCProducer) reported 
    
        from
            Weavering, EnglandAnyone else got rubbish phone signal and 4g just not working lately? @O2 
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 Jill Docherty 
    (@JillDocherty) reported 
    
        from
            Ightham, England Jill Docherty 
    (@JillDocherty) reported 
    
        from
            Ightham, England@O2 third call to your call center today and nobody can help me as the account holder. Apparently I have failed the security. I will close my account with you and port the number. Absolutely outrageous customer service. New, cheaper tariff package and no EU data #shocking 
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 Mirella 
    (@Mirella2401) reported 
    
        from
            Snodland, England Mirella 
    (@Mirella2401) reported 
    
        from
            Snodland, England@O2 1/2 I have switched my phone off restarted numerous times but the signal is still awful.still unable to make or receive calls during the day! Appreciate that everyone is on their phones more than every now but I would appreciate a bit more help rather than just lk network guide 
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 Alfie Dobinson 
    (@alfie_dobbo) reported 
    
        from
            Kings Hill, England Alfie Dobinson 
    (@alfie_dobbo) reported 
    
        from
            Kings Hill, England@AppleSupport @O2 I lost signal in an area known for bad signal but now I’m out of that area my signal won’t come back! Tried resetting device and network settings. Still no luck. Any help? 
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 Elise John 🍊 
    (@kentgirlie) reported 
    
        from
            Maidstone, England Elise John 🍊 
    (@kentgirlie) reported 
    
        from
            Maidstone, England@Diddydoesit @O2 I have a brilliant package with o2, covers all countries (not that we really go abroad) it’s just annoying that mast takes over a month to fix! 
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 Phil Davis 
    (@ferretd69) reported 
    
        from
            Tonbridge, England Phil Davis 
    (@ferretd69) reported 
    
        from
            Tonbridge, England@DatKid_LF @ThreeUK @O2 @GerrardMaynard I have been on the same deal for 3 years. My data speed went up to 3 Mb... Once. Crap service and crap customer service. Get out while you can. 
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 Philip Haines 
    (@PhHaines) reported 
    
        from
            Sevenoaks, England Philip Haines 
    (@PhHaines) reported 
    
        from
            Sevenoaks, England@O2 I’ve made three attempts to call customer services on 202 and after passing through security you send me a link that is unable to assist, when I select “Get help” you drop the call. I NEED TO TALK TO A HUMAN. What number can I use to reach your customer services deoartment? 
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 Daniel Grimwood 🇪🇺 
    (@danielgrimwood) reported 
    
        from
            Paddock Wood, England Daniel Grimwood 🇪🇺 
    (@danielgrimwood) reported 
    
        from
            Paddock Wood, EnglandBeware of @O2 - 3days going through customer service to cancel an account I didn't know I had but was being charged for, hung up on, return calls not returned, refund offered, refund rescinded. If you leave o2, it is possible you haven't left o2! Be very careful 
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 THE FEE MG! 👩🏻 
    (@TMFeeG) reported 
    
        from
            Maidstone, England THE FEE MG! 👩🏻 
    (@TMFeeG) reported 
    
        from
            Maidstone, England@O2 @bbcsoutheast My mother passed away in October and you are unable to speak to me about cancelling her phone and account because I am not the account holder. We have been with you for 20 plus years and I have 4 family phones which I now intend to cancel! #disgusted #stupidity 
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 Adam | Lewis 
    (@porter_a2m) reported 
    
        from
            Maidstone, England Adam | Lewis 
    (@porter_a2m) reported 
    
        from
            Maidstone, EnglandAdvised to call customer service again so been waiting another hour on hold. Such disgusting customer service that we’re now moving the number to @O2 When I do get through I’ll be cancelling my contract! Member of staff helping us is thinking of moving too as she’s with Vodafone! 
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 clayton berry 
    (@cleggytaxi) reported 
    
        from
            Royal Tunbridge Wells, England clayton berry 
    (@cleggytaxi) reported 
    
        from
            Royal Tunbridge Wells, EnglandAs I see no other network has got this problem and @O2 doesn’t know how to fix it. There’s is loads of tweets on here about this problem! @AppleSupport have done updates and still doesn’t fix it which @O2 said this will fix it!! 
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 Lizz 
    (@evf_c) reported 
    
        from
            Tonbridge, England Lizz 
    (@evf_c) reported 
    
        from
            Tonbridge, England@O2 @dezcass Perhaps you need to get the account taken down. Not really a good advertisment for you 
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 Pest Control Kent 
    (@PestTechLtd) reported 
    
        from
            Ulcombe, England Pest Control Kent 
    (@PestTechLtd) reported 
    
        from
            Ulcombe, England@O2 I have been trying to contact the fraud team to report an incident. I have spoken to 3 of your so called customer service staff and no help. The last gave me an incorrect email address that has bounced back. Please advice me how I contact. #poorservice 
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 Daniel Grimwood 🇪🇺 
    (@danielgrimwood) reported 
    
        from
            Paddock Wood, England Daniel Grimwood 🇪🇺 
    (@danielgrimwood) reported 
    
        from
            Paddock Wood, England@O2 charging me for an account I cancelled over a year ago. Hours on customer service calls and a callback arranged that didn't happen. 1 of them saying the account was deleted, the other saying its active, another denying they've taken the money at all. Absolutely unbelievable 
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 THE FEE MG! 👩🏻 
    (@TMFeeG) reported 
    
        from
            Maidstone, England THE FEE MG! 👩🏻 
    (@TMFeeG) reported 
    
        from
            Maidstone, England@O2 Yes - four different departments including your bereavement team. I’m utterly exhausted trying to sort this out. It’s not the kind of barrier anyone should have to experience when losing a parent. It’s hard enough without without this level of poor service. 
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 Elise 
    (@elise_john85) reported 
    
        from
            Maidstone, England Elise 
    (@elise_john85) reported 
    
        from
            Maidstone, England@O2 I can’t get 4g indoors, some days barely 3G. I have to reset the network settings 2-3 each week. I’ve been with @o2 a long time but I’m considering moving elsewhere once this contract ends 
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 Elise 
    (@elise_john85) reported 
    
        from
            Maidstone, England Elise 
    (@elise_john85) reported 
    
        from
            Maidstone, England10 weeks away from the office and the @o2 phone reception is still ******* terrible. Internet barely won’t work on 4g and just about loads on 3G 😩😩 I’ve been taking home wifi for granted 
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 clayton berry 
    (@cleggytaxi) reported 
    
        from
            Royal Tunbridge Wells, England clayton berry 
    (@cleggytaxi) reported 
    
        from
            Royal Tunbridge Wells, England@gracjan_deresz @GreigeLifestyle @MissWhyOh @O2 @AppleSupport @Apple It’s not an Apple fault as I have swapped networks to #EE and haven’t had a problem since not phone it’s #O2 #iPhoneXR 
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 Luke Schanche 
    (@LukeSchanche) reported 
    
        from
            Royal Tunbridge Wells, England Luke Schanche 
    (@LukeSchanche) reported 
    
        from
            Royal Tunbridge Wells, England@O2 impossible to get through to your customer service/ insurance. 
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 clayton berry 
    (@cleggytaxi) reported 
    
        from
            Royal Tunbridge Wells, England clayton berry 
    (@cleggytaxi) reported 
    
        from
            Royal Tunbridge Wells, EnglandToday is a sad day, 10 years being with @O2 I’ve asked my puk code because they won’t admit they got problems with IPhone XR signal ie 4G it loses its signal and you have to restart your phone but switch 4G off and leave it on 3G it doesn’t do it! 
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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 Anna Happiness 🥳 
    (@Annasie1018) reported Anna Happiness 🥳 
    (@Annasie1018) reported@O2 CO5 9AA I got text updates last time but nothings improved. Looks like others are having issues in my village too 
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 Christine Houlahan 
    (@CHoulahan70) reported Christine Houlahan 
    (@CHoulahan70) reportedI've never had so much trouble with @O2 as I have now. They don't know how to treat people with learning disabilities. I am disgusted the way they are treating my son 
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 mark 
    (@stevensm2000) reported mark 
    (@stevensm2000) reported@O2 what is happening to the account page, can’t get online to pay bill, have tried the app and on the web page. Shocking service. 
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 Anna_D 
    (@AnnaWondering) reported Anna_D 
    (@AnnaWondering) reported@LiveLancs @O2 have advised me that building works have caused the problem. They can’t access the mast to fix it without permission from the council. They can’t guarantee it’ll be fixed by 31st August, that’s just when they will give another update. Appalling customer service 
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 Andrew Jones 
    (@adj31) reported Andrew Jones 
    (@adj31) reported@O2 do you really need to make it impossible to contact you. Live chat never available? Landline cuts you off? Messaging is like messaging my Nan takes 5 hours for a reply? I'm away on holiday have data but can't make calls?? 
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 Colin Farthing 
    (@Ronbus87) reported Colin Farthing 
    (@Ronbus87) reported@O2 Hello I am an O2 customer. My contract is 5gb of data. I only have 1.5gb left. 
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 Alex Hughes 🏳️ 
    (@achughes16) reported Alex Hughes 🏳️ 
    (@achughes16) reportedGetting help from @O2 is impossible, it's like they are trying to make it as difficult as possible so you give up. 
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 Anna Happiness 🥳 
    (@Annasie1018) reported Anna Happiness 🥳 
    (@Annasie1018) reported@O2 for months O2 has become awful in my area. Signal is rubbish, certain spots you can't get internet or it's so slow. Keep being told it's due to work going on but how long is that going on for? Paying for crap signal is getting really annoying!! 😫 
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 🏴Rhys🇬🇧 
    (@rhysh9) reported 🏴Rhys🇬🇧 
    (@rhysh9) reported@O2 can you help. I want to upgrade my contract early but the phone I'm looking at is not released till 27th August and the Web page keeps messing up can you up 
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 Colin Farthing 
    (@Ronbus87) reported Colin Farthing 
    (@Ronbus87) reported@O2 But as @o2 and @virginmedia have joined forces and my Internet is down until 18:00 I'm having to hotspot from my data to carry on working. Would my data be unlimited for at least this time?