O2 Outage Report in Canvey Island, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent O2 outage reports came from the following cities: Southend-on-Sea, Chatham, Canvey Island, Grays and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Wi-fi | |
| Chatham |
Phone | |
| Chatham |
Phone | |
| Canvey Island |
Internet | |
| Grays |
Internet | |
| Southend-on-Sea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Ryan
(@rightwingback) reported
from
South Woodham Ferrers, England
@O2 I hope I'm gonna have a discount in my phone bill this month for your network constantly being down
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Liam Foster
(@LiamFos78239707) reported
from
Meopham, England
Appalling signal on @O2 for the last few weeks. Repeatedly dropping calls and can’t hear other person. If there are service problems communicated his to your customers so they are aware/understand.
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Dan Harvey
(@HarvsTheDuck) reported
from
Rayleigh, England
@stu_levy1 @Luca__WFC @O2 I've just realised that might be Rick Astley on stage as the support act, sorry.
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Rebecca Court
(@beccicourt) reported
from
Rochester, England
@O2 @XiaomiUK A new phone would help the new me be even better
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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TheRealVL
(@therealVL) reported
from
Rochester, England
I know theres more important things toneorry about but surely @O2 upgrading os not a priority but surely bills are. My bill needs to be addressed as its a lot higher than usual and after nearly 2 weeks calling contacting online still nothing. This is shocking service!! 😡😡😡
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Paul Stevens
(@PaulStevens1991) reported
from
Newington, England
@O2, Hi there, I am trying to order two tickets for The O2 Backstage Tour on the 19th August. I have tried for the 12pm and 12:30pm and its constantly being blocked my card issuer. I've tried 2 debits and 1 credit card and they are all showing the same message. Please help!
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Taryne_she_runs
(@Tarynenicol) reported
from
Rochester, England
Apple Watch 4 cellular, issues with accessing my @o2 mobile data!Since the recent @Apple software update. What’s the point of a device when can’t used at its fullest capacity 😡no calls, no emails, no alerts!! I’m annoyance is incomparable. sort it out @o2 @Apple @AppleWatchGuru
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Mike Bahirathan #FBPE
(@mikebahirathan) reported
from
Southend-on-Sea, England
Come @VodafoneGroup @BT @SkyMobileCorp @ThreeUK @O2 Please show support & work with the doctors
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TheRealVL
(@therealVL) reported
from
Rochester, England
@O2 why is the signal in my area so shocking. The fact I’ve complained about dropped calls so long and still getting billed full price really!! 😡😡😡
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Suze Cooper 🗣 ‘Alexa, Enable Social Days’
(@BigTentSocial) reported
from
Meopham, England
What’s going on with coverage @o2 All signal dropping out several times a day. I am in London much of the day. Very frustrating 🤯😡
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
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Sarah Lemmerman
(@leanwithlemon) reported
from
Grays, England
@O2 service is a joke !!! 😡😡😡😡😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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hollymac1991
(@hollymac1991) reported
@O2 disgusting how you breach customer data protection, management team promise a call back the same day...2 days later still nothing back! At the point I’m going to seek legal advise to pursue this as it is an offence....
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Tom
(@tom_burgess101) reported
@O2 my contract just finished, I’m astounded to hear that I can get a much better offer through USwitch (still with O2) than you can offer to retain me as a customer. What a joke!
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Robert Shaw
(@alwaysshaw1) reported
@O2 All I want for Christmas is BETTER SIGNAL AND 4G IN MY AREA!
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alan
(@alan94233560) reported
@O2 Ha. Chance would be a fine thing. Been waiting a week for a call back from a manger. Also waited a week for you to Un bar a phone. Customer service is utterly disgraceful!
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Des Ward
(@securebusiness) reported
@O2 Have you actually looked at my issue, as you haven’t answered my question in the slightest. I used to be able to set a temp greeting but now can’t find the option to do so
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prash
(@prashbrams) reported
@O2 I would like to contact customer services.
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Kyle & Evie - be yourself, everyone else's taken!
(@Heretoanywhere) reported
@wpduk @O2 we just had a power cut in DE12 7? With our mobile signal almost non-existent (mobile companies know about & don't care) & the power out takes out the router, how we get ANY up to date info electronically? We can't, can we? Just a thought when ♿ & sitting in the dark!
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davebarfoot
(@davebarfoot) reported
Day 6 of no data on my @O2 Apple Watch. I tiHank we’re back to square one. I’ve lost the will to chase it now. If they haven’t fixed it by next billing period, I’ll settle up and cancel the contract. Life’s too short
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Natalie Noble
(@Natalie75518530) reported
@TelefonicaUK @O2 Reporting suspicious activity from o2's Complaint Review Service right here. o2 have taken money from my account since service cancellation in 2016. Ms K Evans refuses to investigate thoroughly and would prefer me to go to the Ombudsman. Lazy, incompetent, theft. Disgusting.
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Jordan Ware
(@jordware) reported
@O2 hi guys, I contacted one of your agents about swapping my number from my old phone to my new one. I gave him my pac code and he advised this would be done. By 18:30 yesterday but hasn’t been switched. Can you help