O2 Outage Report in Canvey Island, Essex, England
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The latest reports from users having issues in Canvey Island come from postal codes SS8.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Canvey Island, Essex, England
The most recent O2 outage reports came from the following cities: Basildon, Longfield, Canvey Island and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Phone | |
| Longfield |
Phone | |
| Canvey Island |
Phone | |
| Grays |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Chatham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@O2 been trying to get through to customer services for the past two days & after 15 mins in the queue gave up,
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Louise Lfc
(@loulou009) reported
from
Rochester, England
@O2 why is your website so terrible to use and not load up the pages properly 😫
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Michelle De-Pass🏳️🌈
(@michelle1884x) reported
from
Southend-on-Sea, England
@O2 I need help. At 2pm today i went in to the priority app and saved an odeon ticket. It's now saying out of stock but it saved earlier and I haven't used it
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Aerial Imaging South East
(@AerialimagingSE) reported
from
Gillingham, England
Hi @O2 we generally get very good service is most places, but there are two towns nearby (Hempstead and Rochester) where both me and my wife’s O2 phones show strong 4 or 5G signal, but little or no data connection. Too many users on one mast?
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Martine Morris 💙
(@martinemorris) reported
from
Southfleet, England
Absolutely awful customer service from @O2. And to think I've been a customer for years. So much for customer retention 🙄 #o2 #CustomerService
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Ginginati
(@Ginginati) reported
from
Gillingham, England
@O2 why advertise the Samsung 20 FE being in stock online when all of them aren't?!! Now I got to wait god knows how long for it and make me lose getting my free chromebook offer too which would really help me for college !
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𝗝ay ⚽️🇮🇹🍕
(@JamieDaviisx) reported
from
Rochester, England
@O2 Does your what’s app text service work, I’ve been waiting since 4:30pm yesterday for someone to reply…
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duncan atkins
(@duncanatkins) reported
from
Gillingham, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Jon Mannings 🏉⚽️🏏
(@JonMannings85) reported
from
Gravesend, England
@websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it
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Sean Calvert
(@seancalvert1) reported
from
Southend-on-Sea, England
@O2 Mobile network is zero. Can't even get a web page up. Been like this for a week. What gives?
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
@O2 your coverage in the Gravesend and northfleet area is getting worse . I’ve been a loyal customer for over 15 years and am seriously considering leaving. Can you maybe send a signal booster. This will not only help with my problems but also my customers while I’m at work.
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Heru
(@Heru_Act) reported
from
Wainscott, England
@O2 I have been on hold for 1hr 26min and the "customer service" agent has not said 1 word since putting me on hold 1hr and 20mins ago
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Clare Hush (funsize)
(@ClareFunsize85) reported
from
Gillingham, England
@O2 absolutely disgusted with your service! I have been with O2 for over 10 years now and never had a problem until today! I think I'll go else where...
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Paul Reynolds
(@BertyBoyCAFC) reported
from
Gravesend, England
@O2 hi my phone been saying no service all day. Was told was nationwide issue but I seem to be only person with this at moment any ideas
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Ashley Tutt
(@Ashley_Tutt94) reported
from
Gillingham, England
@O2 paid extra for next day pre midday delivery, on a new phone and new contract, now gone 3pm no delivery, no tracking info, and on hold for 40 minutes. Have to go to work don’t want to miss my package, should I stay or should I go? HELP!
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Ian Maxwell
(@IanMaxy94) reported
from
Billericay, England
Is transferring of SIM cards supposed to give me no service on both my old and new phone @O2??
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Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
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TheRealVL
(@therealVL) reported
from
Rochester, England
Anyone else in kent been having major issues with @O2 signal. Constantly an issue where as before never had an issue with them.
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Xtine
(@ChrisKapopo) reported
from
Rochester, England
@CaffWilkinson @O2 @Sony That's not good customer service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chris roberts
(@cjsr121192) reported
@O2 I don’t know how you get away with your terrible service, I basically have 0 signal ever and then when I do it can’t even load a web page. Shockingly bad infrastructure you guys have. Bandits….
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Ananda Babu
(@anandababu153) reported
@O2 Despite explicitly asking your customer agents to give me a complaint number, I haven't received one yet. Please don't reply that you are sorry for the inconvenience, I'm sick of that line.
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Ananda Babu
(@anandababu153) reported
@O2 is down for the fifth day in a row. zero signal indicator. NG11 area. No access to my money, as no OTPs. Status page "all great in this area". Customer care: "sorry, no ETA, live with that. Will compensate you" Pixel 7 + eSIM. Restarted mobile plenty of times. DM.
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REDDOC
(@REDDOC98) reported
@ARMIGCE @O2 I’ve got the same thing have they got back to you with a solution?
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Phil Harrow
(@PMHarrow) reported
@O2 it would appear that o2 are bored of me going on about my complaint just because they don't care. I'm disabled and it's making me ill. Might start tweeting the emails.
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Emma Flynn
(@Emmakate0507) reported
@O2 I’m currently in Spain and my 5G has stopped working. Please can you help, my o2 apps says I have 110MB of data left thanks
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Highway Unicorn☯
(@T0p_Lass) reported
@O2 @duolingo I registered my priority 2 months free of dúo max but it’s not registering on the app 😢 plz help
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ww
(@cjejejjj) reported
@O2 your in app support is completely bug ridden. An awful customer experience
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Monk
(@i_Charizard) reported
@O2 is there a reason why my bill gets increased every year and every new contract i get is more expensive than the last, but the signal you provide gets worse and worse?
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Jonathan Lee
(@jonmarklee) reported
@O2 can you confirm that you are going to update your transmitters in RH13 before turning off 3G? Most of the time here I have to use WiFi. It’s extremely rare that I manage to achieve a usable 4G signal. Others experience the same, so it is not a unique problem.