O2 Outage Report in Reigate, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Reigate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent O2 outage reports came from the following cities: London, Crawley, Surbiton, Croydon, Merton, Dorking, Epsom, Caterham and Oxshott.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Phone | ||
Community Discussion
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O2 Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
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Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2
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Philippa-Ann May
(@PhilippaM78) reported
from
Bromley, England
@O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Smart
(@iamsmarta) reported
@O2 I'm switching SIMs after just receiving my new phone and my old SIM has stopped working before my new one has started so now I have no signal at all
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a general oddity
(@arismonty) reported
@O2 Apparently you could not provide me with my security question for security purposes. Beats me. Apparently this is standard fare now but it makes no sense. Problem resolved though, managed to get phone on long enough to received the code I needed to upgrade
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Amie Ashdown
(@Amie_June89) reported
@O2 if I was to not pay my o2 bill, you would hunt me down. You owe me £180.00, promised by a manager on 23/01/2021, which I have still not received, and that seems to be ok with your staff? Wrong advice, wrong timescales, no call backs when promised. Absolute shambles.
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SW_Macclesfield Townley Hall
(@TownleySw) reported
@O2 I want to cancel my contract and I'm going round and round in circles on the app and the website it says to contact you, you click the link then ig sends you back to billing with no option to to speak to someone
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Dean
(@deanrd94) reported
The @O2 Recycle service is single handedly the worst service I’ve ever come across in my life. Quoting people upwards of £200 for their old phones which are in great condition, leading people to early upgrades and paying off their devices... @Ofcom
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Darrius Pearson
(@DarriusZRP) reported
@O2 My girlfriend is trying to call you about a deposit and the automated answering machine hangs up on her every time. What kind of customer service is this?
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Chris Cox
(@chriis1993) reported
@O2 after having connection issues for the past 6 weeks they still haven't been resolved!! Why? This is becoming so frustrating
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emma humphreys
(@gemmology) reported
@hanwilsonxox @O2 I've looked at tracking number on Royal mail only. It's awful, there's potentially a lot of money there and I need it 😭
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Holly Robinson
(@HollyR88) reported
@O2 why has it taken 12 hours for me to receive a notification that I've a voicemail& text? Whilst I don't get signal reception at work, I've had plenty of 4g signal throughout the day at certain points. It was left at around 10.30am, I've only just now received the notification!
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soria
(@soriacanthearu) reported
@O2 @chhokar_happy You are ignoring me at this point. It’s been almost 14 days since I was delivered an empty box and you are denying me my customer rights.