O2 Outage Report in Reigate, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Reigate, Surrey, England
The most recent O2 outage reports came from the following cities: London, Croydon, East Grinstead, Bromley, Crawley and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
Good morning tweets! What a muggy nite! So @O2 have teamed up with another network, my smart meter isn't connecting to meter, my BT line went down too as its gone digital, same time my smart meter went tits up!🤔 Honestly technology floors me to the ground sometimes🙄
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Olly Groome
(@ollygroome) reported
from
Bromley, England
@sadamson84 @Suzysue8 @O2 That was after nearly 20 years of being their customer btw! Some get gift boxes, others get that sort of treatment 🙄
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Murray
(@Murrayator) reported
@O2 your customer service is broken been with you for +25 years your UK based payment team put me to a south african call centre who’s managers are not authorised to raise a credit for the £800 bill u chasing me for because u made an error! b4 i go 2 @Ofcom ombudsman can u help?
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ANIA GABB
(@aniagabb) reported
@O2 been cut off 4 times now. Been trying to chat to o2 for over an hour. Been told multiple deals by different people, including Ben & Shaun in your upgrades team. Still no one has helped. Pretty sick of o2 and their terrible customer service!
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Olly Headey
(@lylo) reported
I moved to @O2 because of the Apple Watch 3G thing but the customer experience is beyond abysmal. How do these companies survive? Why do we put up with such dreadful customer service? Are there any UK mobile phone companies worth using? Ideally with Apple Watch support...
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DC316
(@Thq4L) reported
@O2 hi team. We cancelled our virgin media package as of 29/11. With the package was linked a SIM card. Virgin have advised that I need to cancel my SIM separately. What info do you need from me to do this? Thanks
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Krishan chavda
(@ChavdaKrishan) reported
@O2 can I get some help on my last query please! You’ve sent me a faulty device!!
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Angela FosterSwailes
(@sparklyang) reported
@O2 I was. I’ve had issues with other Greggs codes too where I click to use them and it comes up with an error. I’d say I’m on about 50/50 as to whether my codes work or not 😩
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kiff182
(@Himynameiskiff) reported
Getting fed up now of @O2. Wi-Fi covers for their shocking signal no matter where I go. Don’t get anything better than 3G at home (on a 5G plan) and get to work - major international airport - and get 4G but does it work? Nope. Getting beyond a joke now.
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Matt Thompson
(@GlobalO365) reported
@O2 reverting back to SIM card, until o2 sort out their support for eSIMs. Can’t transfer eSIM to new phone not supported, have to now wait for a replacement sim. You would have thought eSIMs would make life easier not hard being just digital.
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Robert Shaw
(@alwaysshaw1) reported
@O2 Are you going to tell your customers that there is an issue in the Northwich area and it’s effecting the signal? Or are you that incompetent that you’re not even aware of that issue?
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ςτεν0♠⚔️
(@SteveH2112) reported
@O2 hi, I have been with o2 for over 20 years and this last year has been the worst for Data, I'm regularly looking at full 4/5g coverage but still things won't load, and I'm not even speaking of video. When on holiday in Greece it was perfect so it's obviously no my device and..