O2

O2 Outage Report in Reigate, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Reigate, Surrey, England 11/21/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent O2 outage reports came from the following cities: London, Merton, Dorking, Epsom, Caterham, Oxshott, Crawley, Croydon, Walton-on-Thames and Cobham.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • jonesy040669 steve jones (@jonesy040669) reported from Croydon, England

    @O2 my phone doesn’t connect to the internet via 4G can you help me

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • Tjsam1000 Tom Samuel (@Tjsam1000) reported from Whyteleafe, England

    @O2 thanks again for not letting me have any phone signal today so I can’t make or receive any calls and texts. Soon as my contracts up I think it will be time to find more reliable network. #o2

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • NHSNewey David Newey (@NHSNewey) reported from Croydon, England

    @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

  • RachelWinnCast Rachel Winn Casting (@RachelWinnCast) reported from Redhill, England

    @O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • FableandKing Fable&King Clothing (@FableandKing) reported from Croydon, England

    @O2 signal is so poor these days

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • PhilippaM78 Philippa-Ann May (@PhilippaM78) reported from Bromley, England

    @O2, Hi there, I think I deserve to win something in the Prize Competitions through #O2Priority @O2sports as I've been a loyal and long standing customer of O2!!

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • fishdude10 Ben Mockford (@fishdude10) reported from Crawley, England

    @awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported from Merton, England

    @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nicuteo Nicu (@nicuteo) reported

    @O2 I am biting my hands off for ever thinking of joining your network. Have been on the phone/chat with your reps for a week now, trying to sort out a botched number porting, but nobody seems to know what to do. Maybe telecom is not your thing after all?

  • dancastree64 robert smith (@dancastree64) reported

    @O2 mobile phone companies are quite use to blocking mobile phone numbers on pay monthly if the bill is not paid HOWEVER in this case i'm simply asking who can cancel a number on pay as you go so its no longer activate

  • HannahHoldswor2 Hannah Holdsworth (@HannahHoldswor2) reported

    @O2 It’s been a very rude Irish man the last few times from 08009524854 . I’ve tried blocking the number but it’s still coming through

  • Markus_Astbury Markus Kane (@Markus_Astbury) reported

    @O2 you’re a company that lies to its customers, I had explained my current predicament, was on a payment plan, yet you still disconnect me. That isn’t even the worse part, trying to call an actual human from your side is borderline impossible. New network for me 🖕🖕🖕

  • 84sophiem Sophs (@84sophiem) reported

    @O2 two and a half weeks without a phone and extremely poor customer service!!! Spent hours on the phone to @O2 and still not resolved!!!!!

  • lou_emii Ema (@lou_emii) reported

    @O2 I am getting beyond annoyed with the company. twice I have spoken to CS regarding an insurance claim both times told I'd receive an email which I have not! I am abroad needing my phone replaced immediately - I pay for the service yet you seem to just be taking my money

  • battams_luke Luke Battams (@battams_luke) reported

    Anyone just had a problem with there signal on @O2 for a couple of minutes i had this 🚫 for a couple of minutes on my phone

  • dancastree64 robert smith (@dancastree64) reported

    @O2 what part if o2 pay as you go not pay monthly can cancel / delete a unregistered pay as you go number on the o2 network ? bear in mind the number is unregistered so don't ask for any names or anything like that

  • Avigazed Avigazed (@Avigazed) reported

    @O2 It’s showing the data now. So no problems. I wasn’t using the app. That was a mobile phone browser screenshot.

  • thekforbes Katharine (@thekforbes) reported

    @O2 Tried multiple times to add the free Disney+ for 6 months through Priority and nothing is happening. No text after waiting 48hrs and 24 hrs many times. Help!