O2 Outage Report in Reigate, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent O2 outage reports came from the following cities: London, Croydon, Bromley, Redhill, Banstead, East Grinstead, Crawley, Edenbridge, Epsom, Beckenham, Sutton, Mitcham, Thornton Heath, Esher and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| Croydon |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
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O2 Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Rachel Winn Casting
(@RachelWinnCast) reported
from
Redhill, England
@O2 I have never had such a farce buying a phone. Terrible service and now to top it off I’m sent 4 letters in one day saying I owe money (I don’t, I’ve triple checked and it’s you that owes me!) and now I’m sent bullying letters saying it’s been passed to the debt collectors!
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 my phone doesn’t connect to the internet via 4G can you help me
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Ali Malik
(@Ali_Malik) reported
from
London, England
And the harrowing experience continues with @o2! Porting out within 14 day cooling off period of “new” contract seems to be a tough ask for #O2. Unacceptable, impolite behaviour of customer services while the farce from technical side continues. #O2fail! CC: @MarkEvansO2 @Ofcom
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Jane Gould BCAi FRSA
(@CleanSheetUK_JG) reported
from
Lingfield, England
@O2 please note. Our Charity’s staff mobile numbers are NOT premium numbers. You are charging some of our service users PREMIUM RATES for using normal numbers. Your computer number sequence reading is in error. Kindly DM me.
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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👊🏿 Tinashe 👊🏿
(@MetallicWood) reported
from
Bromley, England
@o2 your data coverage is atrocious, one would think you are still stuck in 2006 🙄 #data #o2 #coverage #shit #4gCrap
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steve jones
(@jonesy040669) reported
from
Croydon, England
@O2 is there a problem with the network as I can’t get onto the internet when not on Wi-fi
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
Wow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Louise
(@louise_sarah) reported
from
Crawley, England
Once again at Gatwick and terrible @O2 connection. 5 months to go before I can leave their absolutely unreliable network
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Lucas
(@lucas232957c) reported
@O2 the worst call centre experience I have ever had#sort it out
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roasty duck
(@hahadumball) reported
@O2 about to lose a long term customer! Been with you forever! Yet my s21 that I've had for what a year and a bit that's been sent back for repair twice, lost 1 and replaced once still isn't working right! Customer services are non existent!
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🏴❌stephanie❌🏴
(@wereallblades) reported
@nickgd99 @O2 @tomavfc22 Well guess who i won't be upgrading with in July, they're unbelievable the signal is terrible and the customer service is even worse 😑
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Aman Dhillon
(@AmanDhi12096848) reported
@O2 had such a terrible customer service experience. My dad tried to change his contract to a new sim only deal only to then be set up on the completely wrong contract. Received a text the next day saying an iPhone 14 would be delivered
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Durutti Degian 🏳️🌈🏴☠️
(@durutti13) reported
@O2 I wonder if you will ever stop charging me for the "free" Audible. I am trying to cancel for months.
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Enzo
(@Bonzobenito) reported
@O2 hi, is there a problem with location services on the Priority app? It keeps saying no offers in 10miles radius and my local offers now appear to be miles away! Ps. I’m on the latest app version.
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sylwia_samba
(@Miss_Sis_) reported
@O2 why i do not have internet in tube anymore? And btw since few days i am not be able to be in touch with your online service- all the time there is info you are busy- is is disapointed and im trying to veryfy why again you increased bills
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kennypool73
(@peppakenny) reported
@O2 the year 2023 and still no signal in Queensbury West Yorkshire but you still charge me £40 a month, think I've been done 😫
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
@o2 what is the issue with wifi connections on London underground/tube. Do your customers still have options? Seeing messages that it's been removed... Wifi Extra doesn't automatically connect?
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✈️🌍
(@James220201) reported
@O2 I start next week and would prefer to get this done before my training is over. Any help please? Thanks.