O2 Outage Report in Reigate, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent O2 outage reports came from the following cities: London, Croydon, Mitcham, Crawley and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
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Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
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✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
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iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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©Martins Photography
(@TwistedCM) reported
@tedsanders53 @O2 @ODEONCinemas They need to fix it
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⭐⭐⭐Louise ⭐⭐
(@Lola_Lou16) reported
@O2 I have been trying to get priority tix for Maroon 5 all morning, as soon as I link to the axs website I just get the spinning wheel of death. Are you having a problem with axs as I can get Blur priority through ticketmaster with no problem??
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Kath Will
(@kathwe81) reported
@O2 Some signal would be nice 👍 by far the worst network I have ever been on
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Altrincham HQ : Celebrating 13 years in business
(@altrinchamhq) reported
@jonboy51 @O2 The website crashed for me when I was on the page on the dot of 2pm It's not a benefit if the website doesn't work / crashes every time
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Jen
(@Jen_NH) reported
@O2 Why do you guys ask for people to send a DM to get support, yet no one replies?
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Craig
(@C_L4w) reported
@O2 I took out a contract for an iPhone 14 over a week ago and my phone didn't arrive due to potential fraud. I've paid £200 upfront, have an expensive direct debit and no phone. Customer Services aren't helping, the fraud team haven't responded and you're ignoring me on facebook
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angela parkin
(@angelaparkinp) reported
@O2 trying to book holiday with Away resorts with your discount offer. Says code invalid yet still 45 days to use it. Can you help?
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Jayne Lancaster
(@e4fdfa1907a741c) reported
@O2 I have a contract that says I pay £60 a month dd for the last 3 months you have taken £80 So I have a right to cancel and pay when I receive my bill as you have no withheld your part of the contract....so i receive a letter telling me you will terminate my contract 🤔
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Kirsty:)
(@Kirstyyxox95) reported
@O2 haven't been able to access the Internet on my phone via mobile data for several days. Claims I have a strong 4g/5g connection, but then I get errors that I have no Internet! Not acceptable with the prices you charge!
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Coombes Cars
(@CoombesCars) reported
@O2 And there was me thinking it’s just me with a substandard service from @O2 with constant mast issues. Twice this week already and it’s only Wednesday. I wouldn’t advertise your brand from the comments in this thread if I were you.