O2 Outage Report in Reigate, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent O2 outage reports came from the following cities: London, Merton, Dorking, Epsom, Caterham, Oxshott, Crawley, Croydon, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Dorking |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
-
Senhor G
(@Senhor_G__) reported
from
Redhill, England
@O2 I've upgraded but have my previous address. I need to change the delivery address, but can't do anything on the app. Can you help?
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
-
Iain
(@iainkernaghan) reported
from
Redhill, England
@O2 3 devices and I finally got somewhere, but no black friday extra as i have a bolt on and the logic of the bonus replacing it was never considered...
-
Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
-
Lucy K-T
(@KnellTaylor) reported
from
Croydon, England
Sometimes I dread calling utility companies, anticipating long waits & lacklustre customer service BUT today I called @O2 & spoke to Ben Smith who was BRILLIANT - super helpful & found me a much better deal tarrif (effectively halving my bill) 🙏🏼 #BenDeservesARaise 💷
-
arsenal fan tv 💜
(@arsenalfantv5) reported
from
Crawley, England
@O2 Hi. Which areas of the London Underground Network do you cover whilst in the tunnels or would that be a question to be directed at TfL
-
Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
-
Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
-
Gerry White SEO geek
(@dergal) reported
from
Redhill, England
@O2 No - I think you're missing the fact that you still have services that a service designed, a UX guy, a bit of css and common sense could fix up in a week, it wouldn't be super cheap, but leaving this service running like it is, just isn't acceptable.
-
Iain
(@iainkernaghan) reported
from
Redhill, England
Well @O2 i nearly upgraded my phone. Shame you misled me on your black friday airtime discount, wiped the basket and now just give me "400 bad request" pages. "Help" is useless, just loops of questions...
-
✈️ B
(@_beckid) reported
from
Croydon, England
Anyone else find that signal from @O2 is appalling? My phone says I have 4G/5G and yet nothing works! It’s constant now every day 😡
-
☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
-
The Guv'nor
(@Payney26) reported
from
Bromley, England
@O2 3 weeks plus I have been having literally no service in my house! I have been with you over 26 years and never had a problem. Your site says there may be a problem with a mask and your engineers will probably already be on it! 3weeks are they on day rate? Help please
-
⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
-
✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
-
iyren
(@Silverlink_) reported
from
Crawley, England
I get no signal at Gatwick airport whatsoever & it’s really important as i work there @O2
-
Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
-
Shasa Colson
(@THE_COLSON) reported
from
Merton, England
@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Winter
(@swinter100) reported
Why is @O2 so piss poor?
-
Rich Jame
(@jamesrallen02) reported
@O2 Problems with Beyoncé tickets, No sh@t Sherlock. Need to be sorting out Your woeful phone contact system instead. Could have spent all week, no joy. I’ve gone old school & written to You, it’s the way forward. #Retro
-
Karen Bartley
(@Kazeebee66) reported
@O2 My new handset was sent off for repair in November last year. I was told the tech people would call me when it was ready. The last time I phoned customer services was about 3 weeks ago and as the tech people don't work weekends I was assured the agent would call them to
-
SupportingMidfielder
(@SMidfielder_FM) reported
@MrKarlWilson @PK1_F1_Fan @O2 Nice to know I am experiencing the same then... EE were absolutely brilliant I thought. I've ordered a phone, and between o2 and DHL it's been lost and no one seems to be bothered to want to help me!
-
David Fleming
(@DavidFl32814060) reported
Still trying to sort out issues with @O2 but it looks like the problem is with a company called @Aerial_Direct If they contact you ignore them. Conmen who I’m reporting to the authorities 🤭🙁
-
Dom Winsor
(@a229) reported
@O2 That's all covered, think you need to look into your network. Others seem to have intermittent issues too. In the same location sometimes I get good data, sometimes not, which rather seems to point to your network rather than my device.
-
Elly Glance
(@keglance) reported
@O2 new sim only customer, package should be 4gb data per month but online account only showing 2gb?
-
Karen
(@karenlp1979) reported
@O2 Your My O2 app is awful tried for days now cancelling Disney+ and it shows my extras then quickly disappears asking me if I want to add anymore extras! Tried calling lengthy wait times! Can you help please?
-
Darren Wright
(@dazwright86) reported
@O2 been with this network for 20 years and have been happy but the last 6 months have been a shambles, the signal all round the country has gone from the best to the worst, especially in the area I live. Compared to other networks it’s hopeless and probably the most expensive.
-
John Oldroyd
(@Jeko7171) reported
@O2 you have just raised my airtime tariff mid contract by 25% without warning! No one available on chat or phone support! No wonder you are busy if you treat customers like this…