O2 Outage Report in Spelthorne District, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (18%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent O2 outage reports came from the following cities: London, Harrow, Slough, Sutton, Wembley, Kingston upon Thames, Hounslow, Ealing, Colindale, Woking, Fulham, Wandsworth, Acton and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Harrow |
Wi-fi | |
| Slough |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| Sutton |
Phone |
Community Discussion
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O2 Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Tom Mytton
(@TMytton90) reported
from
Wandsworth, England
@O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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David
(@daveya90) reported
from
Wandsworth, England
@O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Donna
(@donbinney) reported
@O2 You’ve been having a technical fault for 3 days now!As for the chat that’s no good,I’m going around in circles with the same problem and getting different answers every time.
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Luke Pykett
(@Speechless_UK) reported
@KWright47591800 @O2 Agreed. Just had the same problem. That’s surely impossible? @O2 was there an error for all users?
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Petrol_Head
(@petrolhead_UK) reported
@O2 #o2 appears you are all too busy for this. Totally underwhelmed by O2 customer service in just over a week 🙄 maybe I made a mistake joining O2 ? So multiple phone calls with no help, online and socials also ! #notimpressed #mobilephones
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Cohen
(@cloudboy1992) reported
@O2 Whats going on with the odeon tickets in the priority app? I used to be able to claim them no problem, but recently even when I check at 2pm on the dot (or whatever time you keep changing it to) it just consistently says out of stock.
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Prepostoceros
(@prepostoceros) reported
@o2 @giffgaff why is my phone working so badly? Rh16 here, service going down maybe hundreds of times in a day!!?
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Laura Parr
(@ChillyAutumn) reported
@O2 keep trying to call but it keeps just ending the call. I need help with my bill. I added my Apple Watch for £5 a month on Xmas day. I cancelled this on the 19th Jan expecting to pay £5 total as it was all within a month. Why have I been charged £7.26???
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Tedsandtreasures
(@Tedsandtreasure) reported
@O2 O2 have spent hours +trying to sort a simple number change ! O2 to o2 - not difficultPlease ask someone to call me who can actually help !
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Benny 'Slim'... YNWA.
(@Eb_Merc_Boy69) reported
@MartinSLewis That'll be @o2 going up as well, @MartinSLewis how do I get out off a contract o2 service is crap I'm paying for 5g no better than 4g signal has got worse - customer service is crap too
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Travel Freak UK
(@travelfreakuk) reported
@O2 @dextofficial can you help? Have you tested 2FA when there are two numbers on same account?
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Roxanna Budd-Lambert
(@Roxannanananana) reported
@O2 is the network down? No service is Shaftesbury - SP7 8PJ.