O2 Outage Report in Spelthorne District, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (23%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Hampstead, Ealing, Fulham, Twickenham, Acton, Hounslow, Brentford, Sutton, Cricklewood, Guildford, Greenford, Earlsfield and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Hampstead |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Les Burridge
(@Burridge1Les) reported
@O2 @themichaelowen Shocking, even though I have never seen this crap
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MJ
(@mickyjayuk) reported
@O2 This isn't something just happening today, this has been going on for a few weeks and despite the fact your network coverage says its fine, it is not. Not been able to get 5g since the switch over. I would never sign up for o2 you're terrible. Not happy @virginmedia
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Jordan
(@03jordan99) reported
@O2 hi I want to leave EE due to overpricing. Would you be willing to give me an IPhone 12 unlimited everything for £37 a month, 3 offered it me for £32 but heard you’re a better network and EE said they wouldn’t go lower then £56!
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Bobby Im The Problem Fagan
(@Bobbyfagan1985) reported
@O2 not happy with phone call just revived trying 2 say I have 2 options in what 2 accept in a offer, I have other option hang up, I can imagine vulnerable people would just go along with it, unprofessional
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David Eaton
(@david89eaton) reported
@O2 You’ve disconnected my service after your agent failed to set me up on a payment plan as requested in mid-July. I’m now completely disconnected, and my phone has essentially now become an iPod Touch. Called from a pay phone and hung up on 4 times. Disgusting. I need your help
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Martin Cottle
(@martincottle) reported
@O2 delighted to have been able to get some service after three hours of trying. Awful company. Awful service.
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Nick Patterson
(@NickPat20265806) reported
@O2 Anyone get usable 4G speeds on O2? Me and wife joined O2 last month and no matter where in the UK… absolute garbage. Note their forum is absolutely littered with identical complaints.
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Charlotte Taylor
(@jac_charlotte) reported
@O2 I don’t have access to Wifi. Do you know roughly how long the problem will take to be resolved? I’m due a baby any day so kind of need my phone to be working 🙄😬
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Nadia Dryden
(@NadiaDryden) reported
@virginmedia @O2 have had a nightmare today trying to speak to somebody in your organisation who can explain why you have cut off 181 mobile business sim cards whilst attempting to migrate them o2. I now how 181 business mobile accounts down with no explanation..
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Helen Mrs Happy
(@helenmc46972890) reported
@TheRealDeclanK1 @Apple I've had my bother with @O2 over 3 wks truthfully I've give up doing research to move to another network and definitely changing from iPhone