O2 Outage Report in Spelthorne District, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Southall, Wandsworth, Fulham, Hayes, Hounslow, Surbiton, Wembley, Richmond, Merton, Ealing and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
||
| London |
Internet | |
| Hammersmith |
Internet | |
| Southall |
Internet |
Community Discussion
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O2 Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mel
(@hunnybee100) reported
@O2 Well in that case, your CSAs need better training on how to reassure a concerned customer in a world where telephone scams are rife. I politely asked why he'd need the full number to be told I was being awkward. He told me I could call back and speak to a different CSA.. (1/2)
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Philip
(@P_Syers) reported
@O2 must be the most useless phone company going. Wasted trip into the shop this afternoon and call this evening where I've just been put on hold only for them to hang up 🤷
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Dale Watts
(@Extinguisherman) reported
@ryan_whatmough @O2 Your one of many including me, they use reset network setting, swap sim as some kind of stalling tactic. Then you get the return phone call promise, about as legit as a £15 note!
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Dale Watts
(@Extinguisherman) reported
@Ofcom @O2 I can see so many issues with network issues, o2 is just awful They don’t address the issues or do as they promise, such as return calls! Maybe the regulator should look and maybe look into the issues posted. Bad network and being ignored.
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PoetessJessOfficial.
(@PoetessJess) reported
@Extinguisherman @EE @O2 EE is the worst network
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Dale Watts
(@Extinguisherman) reported
@O2 @ryan_whatmough Best tip, get off o2 rubbish network
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michelle Higgins
(@mhiggins1980) reported
Wtf @o2 I might as well be on Mars not Swansea. Barely a signal for weeks. Can't wait to get out of this contract 😤
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Louise Bagley
(@LouiseRose74) reported
@O2 your service has gone from bad to worse. 4G is a myth, 5G is a fairytale, my bad 3G connection has now decided to drop out and I’m left with EDGE (hello 2003) or no signal.
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Dale Watts
(@Extinguisherman) reported
@LouiseRose74 @O2 There doing their best, they have actually made their customer service as bad as the network! Awful customer service. Avoid, avoid
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The Innovation Hub
(@nelliealexander) reported
@O2 shocking service, phone arrived 36 hrs late, despite charging me fee for on day delivery and waiting in for 12 hrs. You haven’t ported my number as requested and instead have given another 3 day wait- and when I call you can’t help. Not a great start…