O2

O2 Outage Report in Spelthorne District, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Spelthorne District, Surrey, England 10/07/2024 04:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent O2 outage reports came from the following cities: London, Ealing, Hampton, Richmond, Hounslow, Fulham, Bourne End, Harrow, Isleworth, Cricklewood, Wembley, Woking, Walton-on-Thames, Ruislip and Addlestone.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomEaling Phone
United KingdomLondon Phone
United KingdomEaling Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • LyndallAnn Lyndall (@LyndallAnn) reported from Ealing, England

    One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • daktadre Dré (@daktadre) reported from Merton, England

    @O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • JoeAchilles Joeachilles.com (@JoeAchilles) reported from Denham, England

    Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dresdeb Beccy Dresden (@dresdeb) reported

    @O2 Rubbish reception since 2017, according to my DMs with you! The current issue seems to have started over the weekend: I received the text about my bill from you on Friday. Have tested with partner + parent this evening & I'm not getting their texts, yet spam is getting through!

  • JayneStewart19 Jayne Stewart (@JayneStewart19) reported

    @O2 can you advise when the mast problem will be fixed in WN4 0RN area. Been ongoing since 7th Jan 22. No signal and no data. ??

  • philhellena dame philhellena (@philhellena) reported

    @O2 No signal all day. Checked the network issues and apparently this will not be resolved until SATURDAY! 😡

  • dresdeb Beccy Dresden (@dresdeb) reported

    Mobile reception has always been terrible at my house - pretty patchy all over MK - though @O2 keep insisting there's no issue. Currently I can't seem to received SMS (texts), which is a big problem for any service using that for authentication 😳 Anyone else experiencing this?

  • thegamer6701 Nathan Price (@thegamer6701) reported

    @O2 My signal for data has even terrible for the past 3-4 weeks. Today is just terrible. How can we get this sorted please? Thanks

  • DrTABailey Tracey Bailey 💙 (@DrTABailey) reported

    @dresdeb @O2 Yes. I live in SW MK and reported a problem in September. Got monthly texts saying they were working on it until Friday when I received a text saying it should be resolved. Seems ok at the mo. Maybe they knocked out part of your service to fix mine!

  • Immortaldrphill The Immortal DrPhill (@Immortaldrphill) reported

    @NickNak1980s @O2 Don't bother, seriously. I've spent the past month trying to get back an upfront cost for an item that never arrived and was cancelled. The company are thieves, nothing more.

  • lukescarif beth 🌟 (@lukescarif) reported

    my signal has been out for a week and now says i won’t have any more updates until friday the 11th. will i get any compensation for this disruption as i am paying money for a service i can’t even get @O2

  • NerdySingerKayt NerdySingerKayt🦉 (@NerdySingerKayt) reported

    @O2 I'm sat on hold AGAIN to your customer service line after numerous attempts to resolve £125 worth of charges I didnt know about, and I've just been rudely shouted down the phone at that I've "MADE THE MISTAKE!" After 10 years of loyalty this is your customer service? Really?!

  • Rob_johnson04 Rob (@Rob_johnson04) reported

    @O2 I couldn't tell you as I've deleted it, But it's never a call to say for being a loyal customer where going to give you money off your bill etc always trying to sell something else.