O2 Outage in Worcester Park, Greater London, England

@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

@O2 Trying to cancel my O2 insurance as I'm paying £150 a year when online is quoting me less than half that. Website says Call 202. Call 202 and that says Go Online. Go Online and that says Call 202 or landline. That hangs up on you straight away. Online Chat isn't available...

@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?

@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?

@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.

@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.

@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.

@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help

@O2 is okay but when it comes to speak to customer services 😴

@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

@O2 Pity you can’t provide consistent, reliable service in London

@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

@leonrestaurants @JamesJoelDann @O2 Not working for me either.

@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…

@o2 my data doesn’t work when I’m out? I do have data but the signal has just stopped connecting, can you take a look at this??

@CPWTweets @O2 Thanks, I suggested that the caller never call me again, was from 0203 985 2294

@O2 Oooof. I spoke with two customer service agents today and they both said it was. 🥵

@O2 Iv had my upgraded iPhone 11 since Aug and the 4G network has been pretty awful so nothing works even though it’s got full bars?! So frustrating that I have to find WiFi connection for anything to work online? Always been an O2 customer but this is worst 4G coverage Iv had 😡

@O2 is there any way i can pay off my device plan online? i can’t make a phone call from where i live because the signal is really bad and i was told i can’t do it in store either

@O2 I had already tried to enable this, but the SIM only plan I am on doesn’t seem to allow it. If there is any way this can be enabled for my number, that would be useful, especially since I am getting such a poor deal for what I am paying!

@O2 losing a customer today because one of the 3 employees stood around doing nothing couldn’t serve me in West Quay but could add me to a 75 minute waiting list 👍

Whoever from @O2 decided it was a good idea to do maintenance work on the phone and network signal in NE9 today. IS AN UTTER UTTER ****!!!!!!! and I wish them a lifetime of eternal pain and suffering u UTTER UTTER **** 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

@Trishajane85 @O2 Hello sorry for the inconveniences I'm here to tell you how I got my help from waptecs on instagram

@O2 My husband has been trying to ring o2 to pay off his device plan and not having much luck. People have hung up on him or can't help.. 2hrs spent calling so far. Isn't allowed access to his myO2 account. Shocking service!!