O2 Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes NW8.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (25%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent O2 outage reports came from the following cities: Wembley, Croydon, Paddington, Bermondsey, Hanwell, London, City of Westminster, Lewisham, Stanmore, Hackney, Southwark, Newham, Brentford, Carshalton and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Croydon |
Internet | |
| Paddington |
Phone | |
| Bermondsey |
Total Blackout | |
| Hanwell |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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LTH🇬🇧london
(@LTHlondon) reported
from
Camberwell, England
@SarahJa28484793 @O2 Not bad, I must say
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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Jackie Frost 🤍
(@Jackie_flash) reported
from
Lambeth, England
Hi @o2 my phone bill has been paid but your service is telling me I haven’t? And I’m unable to use my data and cellular
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Guy Dorrell 3.5% Europhile #PR #electoralpact 👊
(@guydorrell1) reported
from
Croydon, England
Hey @O2 customer for >10 years, lost count. Reluctant to leave as decent receptionist at home now so please don’t make me by advertising with this toxic channel #GBnews #DontFundGBNews 🙏👊
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Vanessa
(@thatVanessa1) reported
from
Camberwell, England
@O2 I need to speak to someone about having no network reception at my house (for a year now) but online chat function remains off and I can't call you because I have no reception. What should I do?
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
from
Croydon, England
Struggling with my 2 month old @SamsungMobile #s21 bought with you @O2 .... I've tried calling but my phone keeps cutting the connection off. I think the RAM is faulty as I can't run more than one app at a time (my S10 does with ease) please help!!
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Richard Lace
(@huggyheaven) reported
from
Wandsworth, England
@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Dalai Palmer
(@DalaiPalmerMCR) reported
@O2 We have had serious issues around your service in the M24 Manchester area for 5 months now we keep getting palmed off saying that its being or has been fixed,it clearly has not and clearly isnt fixed,what is actually going on,i like many other rely on their phones for work 😡
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Paul Baddeley
(@PaulBaddeley12) reported
@O2 app still not working my local Greggs at Talke, Newcastle Road
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ItsJustJosh
(@Craucoes) reported
@KerryHu34626515 @O2 Well Kerry get ya ladders out and fix it
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jackson📉
(@jack2_nft) reported
@liamchappers @O2 If you have the transaction evidence of being scammed dear😰 contact @SvenRSRecovery he can help you through with recovery
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Jessica Faith
(@jesssicafaaith) reported
@O2 you keep sending me letters saying I've missed a DD when I've never missed a single payment in the 10 years I've been a customer. When I call CS they say to ignore the letters but I've just had another today saying you're taking legal action?! Please can you help? Many thx
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Ian Campbell
(@ijc1979) reported
This was @O2 mistake in allowing a fraudster to open an account and yet I'm the one being punished. Your fraud team do not seem to care. I even had to use a GDPR SAR to find out what the supposed debt was! I'm hoping you can finally help me to get this issue resolved.
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Janice Scott
(@JaniceS14628781) reported
@thedogman_918 @ThreeUK @O2 Ah but 02 is now taken over by Virgin. Poor you. Worst provider ever!
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Janice Scott
(@JaniceS14628781) reported
@thedogman_918 @ThreeUK @O2 Been a customer since Blueyonder days in 2000. Got worse since Virgin sold out to yanks. I can’t wait for my contract to be up and leave without penalty. Hubby has been with Sky TV since the nineties - never once had an issue with them.
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NicolaWaltham
(@nicwaltham) reported
@O2 can someone maybe let me know why all of a sudden my phone signal from my house has gone? Nothing will load and I can’t make phone calls it’s never been an issue before and now it’s on going?
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Pones
(@enriquepones) reported
Upgrade or cancel with @O2? 1/2 I’ve literally tried for a week to upgrade online and over the phone. Reported web issues that prevent the site (after going through all other steps) to get to payment. Spent 40 mins with one agent. Changed package. Read T&C for 10 mins…