O2 Outage Report in City of Westminster, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent O2 outage reports came from the following cities: Bushey, Mitcham, Tower Hamlets, London, Catford, Croydon, Hendon, Harringay, Ealing, Streatham, Bermondsey, East Ham, Hampton, Lewisham and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 Bushey |
Phone | |
| Mitcham |
Phone | |
| Tower Hamlets |
Wi-fi | |
| London |
Phone | |
| Tower Hamlets |
Internet | |
| Catford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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david bryant
(@ladidalimey) reported
from
Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Hawan DE SOUZA VICENTE
(@HawanDs) reported
from
Merton, England
@O2 is okay but when it comes to speak to customer services 😴
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Darren C
(@SLushCCool) reported
from
Croydon, England
@O2 @salrusty It might be worth putting the tech difficulty issue notice on the app too.
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Darren C (He/Him) 🏳️🌈🌍🏉
(@SLushCCool) reported
from
Croydon, England
@ODEONCinemas Hey. I have tickets for tonight but something has come up. One is limitless one is free on @O2 - how can I cancel?
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Dave McGuane
(@DaveMcGuane) reported
from
Croydon, England
@O2 Trying to cancel my O2 Insurance as I'm paying £150 a year and online being quoted less than half that. Website says Call 202. Call 202 and that says Go Online then hangs up. Please can someone call me?
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?
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♥♥єmmα♥♥
(@EmmaSaidThis) reported
from
Camberwell, England
@O2 Is there any reason why the O2 priority app no longer works on mine or my mum's Huawei phones. Says the app is out of date, then won't let me redownload, says there is an installation problem.
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princess knickers
(@princess_knicks) reported
from
Lambeth, England
@O2 want to cancel my Disney+ sub that I got through you. Gone to myo2 and…no idea…
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
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Jose Suarez
(@SuarezFusters) reported
from
Ealing, England
@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I am trying to top up my housebound mum’s phone, but both the website and the telephone options are not accepting payment. I have tried two cards. Please advise, she is at risk of falls and needs to be able to phone for help
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Mamta Milli Bhatt
(@BhattMilli) reported
from
Poplar, England
@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.
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Freddie Phillips (Amanda Benson)
(@cheesescientist) reported
from
Camden Town, England
@leonrestaurants @JamesJoelDann @O2 Not working for me either.
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mary spillane
(@spillanemary) reported
from
Wandsworth, England
@O2 Pity you can’t provide consistent, reliable service in London
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Judith Hall
(@judithhall67) reported
from
Bromley, England
@O2 hi, I need your help please for an issue that hasn’t resolved since yesterday. Trying to top up my mum’s pay as you go and no cards are being accepted. She is housebound and frail and needs to be in contact.
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Darren Boyle
(@misterscoop) reported
from
Brentford, England
@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Matthew Blair
(@mblair35) reported
from
Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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☭ 卡里德 🇨🇳 ☭ خالد
(@Vagabond1107) reported
from
Hammersmith, England
@O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Allen
(@ChrisDAllen95) reported
@O2 hello, Please help, I bought new sim and topped up £10, but when I go to redeem £10 free credit offer, it says, "this offer isn't for you".
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Karin Saelig 💙
(@KSaelig) reported
@getnorthern @O2 I’ve had these calls a few times. Each time I tell them they’re welcome to reduce my bill by the 40% they offer. They already have my customer details as they’re apparently O2, so just reduce bill for me. They hang up!
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Lisa Davidson
(@yayadavidson) reported
@O2 The contract was for my niece who has since taken out her own contract. I have been paying hers for the past 10 years but now need to cancel the airtime only until the device is paid off. She has stayed with 02. Some assistance / flexibility for your loyal customers would be nice
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ste faulkner
(@THEDADDYFAULK) reported
@O2 what’s wrong with the network? No signal! Trying to run a business here !!
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wendy c
(@wendy100) reported
@getnorthern @O2 I had similar call several weeks ago as did a friend who deliberately kept giving wrong code until they gave up! Just hang up offers too good to be true are too good to be true!
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nehalorn
(@nehalorn) reported
@O2 What sort of scam is this. I have been told this issue was resolved
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tamara sian
(@tamaragoodwin96) reported
@O2 i was given disney plus as a extra when I joined o2 contract a few days a go but I havent got the link for it now and cant seem to find out how I can get it free with the app could you help me plz
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Gem
(@CatFankles) reported
@O2 Getting really fed up with this now. I wait a day for a response and you haven't addressed my main concerns. I'm being charged for a SIM card I've not received and you've only given me 3 months Disney+ when 6 months was advertised. Can you please sort this or I'll cancel.
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nehalorn
(@nehalorn) reported
@mkms0618 @O2 @O2 still waiting for response to my issue. Is o2 running a scam to overcharge as I was on a £8 plan and left within the 14 day period due to terrible service. Now after 28 calls over the past 32 days to sort this issue and promised a refund I have been sent a bill for £168
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Ravi Pawa
(@ravipawa2) reported
At Luton with no signal or 2 bars 3G at best. Unbelievable @O2 @LDNLutonAirport So rubbish