O2 Outage Report in City of Westminster, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent O2 outage reports came from the following cities: Hackney, Wandsworth, Southwark, Wallington, Kingston upon Thames, Camden Town, City of London, London, Barnet, Harringay, Hammersmith, Croydon, Ealing, City of Westminster and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Wandsworth |
Phone | |
| Southwark |
Phone | |
| Wallington |
Internet | |
| Kingston upon Thames |
Phone | |
| Camden Town |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Zenwork
(@Zenwork21) reported
from
Poplar, England
@O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it
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Paula
(@MissPaulaGreen) reported
from
Camden Town, England
@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Glenn macgregor
(@Macgregor11) reported
from
Harrow Weald, England
@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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Arturo Avalos Torres
(@aavalostorres) reported
from
Stratford, England
@O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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عقيل العقيل
(@AkilAlakil) reported
from
Poplar, England
@O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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Katie Hobden
(@KtHob) reported
from
City of London, England
Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsea
(@crhiled) reported
@O2 If I am not getting service with my contract repeatedly, can I be released from my contract?
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☆Bossqueenie 🦄 Unicornfarts641☆
(@Bossqueenie89) reported
Hope @O2 are available I need help
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Steven Kirkley
(@kirkley_steven) reported
@O2 You are also the only network that when they mess up porting a number over so that I now have 2 phones on 2 separate networks with the same number won't help as they say that number is nothing to do with them. EVEN THOUGH THE SIM IS STILL WORKING ON THEIR NETWORK AFTER 3 WEEKS.
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Slippery Biscuit
(@_AllTheSocials_) reported
@GeorgeMonbiot @VodafoneUK This also echos the issues I’ve experienced and witnessed with @O2 as well. This is what happens when they outsource customer service to the lowest external bidder.
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Mark Drury
(@MarkDru40436329) reported
@O2 I've had a week of the worst service failure ever. My wife transferred over to O2 from one of your 3rd parties and still doesn't have data. Endless long calls to O2 and no resolution. #O2RoamFreely is a joke.
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Claire Hawke 〓〓
(@clairehawke) reported
@O2 The whole of Newquay is a tourist attraction but thousands of us still live and work here. It used to get markedly worse in the summer but now it’s just bad all the time, even in winter. It naturally switches to 3G most of the time anyway.
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Hannah
(@Hannahjadeeee) reported
Really losing my rag with @O2 a phone mast has been down for over 1 month now and continually getting fobbed off and paying for a phone I can’t use at home 😡 AVOID O2! #o2
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Jonny
(@Justthathatguy) reported
@tsamasaurusrex @ThreeUKSupport same for @O2 no signal in the middle of newcastle, especially for internet.
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Karl
(@Karl_Downey) reported
from
Milton Keynes, England
Is @O2 Network down? Had no mobile data signal most of the day.
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Aaron Wilson
(@Aaron_AZ_Wilson) reported
@O2 I've already been through all this with customer services. Trying the sim in another phone didn't change anything. They told me the reason I was experiencing issues was that I was near the coast which sounds implausible to say the least as no one else I know has the same issues.