O2 Outage Report in City of Westminster, Greater London, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (22%)
-
Total Blackout (15%)
-
Wi-fi (4%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent O2 outage reports came from the following cities: Balham, London, Croydon, Harrow, Tottenham, Fulham, Camden Town, Watford, Barking, Ealing, Wandsworth, Paddington, Islington, Newham and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Balham |
||
| London |
Phone | |
| London |
Phone | |
| Croydon |
TV | |
| London |
Phone | |
| Harrow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
-
Send News!☝🏾🇧🇧 #StopTheCoup 🌹
(@smileyyearwood) reported
from
Harrow Weald, England
I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
-
Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 signal is so poor these days
-
David Donnelly
(@gigsmad) reported
from
Camden Town, England
@O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!
-
Ana Maria 🇨🇴
(@callmechinkyy__) reported
from
Islington, England
The worst bit is each one tells me it's sorted when apparently it isn't. This is stressing me out financially, emotionally and mentally. I can't believe a company as big as them does this to customers #BadCustomerService #Horrible #Misleading @O2 @MarkEvansO2
-
Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
-
Matilde Wittrup 👩🏼💻🏳️🌈😀
(@WittrupMatilde) reported
from
Lambeth, England
@O2 uses voice recognition on customer service to figure out what you need help with. Apparently it thinks “increase spend cap” means “fraud” 😂😂😂😂
-
N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
-
Weather London
(@WeatherLondon) reported
from
Bexleyheath, England
@O2 complete nightmare with new order for iPad pro. No communication for 48 hours cust service no use at all
-
Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting.
-
sam fowler
(@samfowler) reported
from
Camberwell, England
@O2 why is signal so poor across east dulwich to Camberwell in south London. It isn’t that remote!
-
ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
-
Alec
(@alechendry) reported
from
Camden Town, England
@fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.
-
Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
-
Jon. 🇬🇧🏴🇮🇱🕎✡️
(@jonnyrotton1989) reported
from
City of London, England
@O2 The network in EC2M has been down since 17th JUNE.....forgive me for being short but 3 months with no network is disgusting. #O2 #O2NetworkProblems
-
Ashley
(@AshleyLlewellyn) reported
from
Barnet, England
I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.
-
Fable&King Clothing
(@FableandKing) reported
from
Croydon, England
@O2 Hi, it seems like everytime we lose just one bar of signal on 4g, we struggle to load the most basic apps/pages. This never used to be an issue but is becoming quite regular.
-
Joseph Morrison
(@JosephMorrison0) reported
from
Kensington, England
No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.
-
Lyndall
(@LyndallAnn) reported
from
Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
-
Astro Gyal 💦
(@Astr0Isha) reported
from
Brentford, England
@O2 is down again ugh tell me something I don’t know
-
Joseph Morrison
(@JosephMorrison0) reported
from
Hammersmith, England
@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Leeds4Life 🏆💙💛
(@Leeds6969) reported
so found out today if you send a group text message that contains the 👍 emoji @O2 charge you the picture message rate 😲 another reason to avoid this network
-
Mikey Austin
(@Austin9Mikey) reported
@O2 why is my sim card still not provisioned? Spoken with 5 CS reps today from another number and cut off 4 of them... Still waiting to use my phone after 8 days. No one at O2 gives a crap #notimpressed #badcustomerservice
-
shahzad khan
(@shahzadkhan7000) reported
@O2 MR Stephen one of your employees harassing me and discriminating on call and was rude and i have evidence of his recording and from other o2 customer service what they said he harassed employee whoever try to help me and many customer service person from o2 said we recognised !
-
Danny F
(@MrDanF35) reported
@O2 I am not happy,Spoke to one of your advisers and told I had a call back "booked" by a senior manager and no call back! Please can you get back to me about this. Thanks as been a long time customer of O2 and this isn't good customer service..
-
Cynic Of Sinope
(@Cynicofsinope1) reported
@O2 O2 you are the biggest fraudsters, you are charging me so much but providing no customer service or fixing your network
-
tommo
(@tommo23436974) reported
@O2 help
-
Dominic C-Scott
(@DomCScott) reported
@O2 Hi, trying to redeem a Shop Disney code for £10 and it’s saying not valid. Can you help?
-
Trevor Barraclough
(@TrevB26) reported
@O2 what would cost be to cancel contract before expiry date
-
Mark
(@markdansell) reported
@O2 5G network is the tech equivalent of the emperors new clothes, absolute pony. They have plenty of 3G, can that be turned back on?
-
James
(@Jimbo09001) reported
@O2 No stop palming me off with your tips its your terrible service