O2 outages and service status in Woking, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Woking, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Total Blackout.
- E-mail (25%)
- Internet (25%)
- Total Blackout (25%)
- Phone (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Woking, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Woking, England
The most recent O2 outage reports came from the following cities: Ascot, Farnborough, Fleet, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Ascot
|
Internet | 12 days ago |
|
Farnborough
|
Phone | 17 days ago |
|
Farnborough
|
17 days ago | |
|
Fleet
|
Total Blackout | 22 days ago |
|
Kingston upon Thames
|
Internet | 2 months ago |
|
Kingston upon Thames
|
Wi-fi | 2 months ago |
Community Discussion
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O2 Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Dré (@daktadre) reported from Spelthorne District, EnglandIs anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Alan R Adair (@RadarRadar) reported from Hounslow, England@O2 Hello O2 Been a customer for 20 years or more and paid all my bills. It’s a shame to lose two accounts because of a data charge that, while you may regard as valid, seems unreasonable. Also, “5 to 6 days if you submit a complaint email” is not an acceptable response time.
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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C (@ChatanG001) reported from Wokingham, England@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Emma Egbers (@EmmaEgbers) reported from Cobham, England@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Ann Walter (@Muppetham) reported from Sandhurst, England@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
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David Taylor (@davetee2526) reported from Capel, England@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Samantha Blandy (@26samb) reported from Kingston upon Thames, England@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Jack Aaron Davies (@jackaarondavies) reported from Richmond, England@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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I.C (@IanCockerill2) reported@O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?
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Riemenschneider’s Horse (@larrythehook) reported@O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!
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Dan77 (@Dancsm77) reported@O2 I'm an existing o2 customer, I have just tried to order a basic product from you 3 times online and then over the phone - which took 2 calls and 40 mins. I had to cancel the order as you were unable to complete the sale on 4 occasions. Absolute awful experience
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Shana Hendry (@Happyengland79) reportedSo two different ombudsman to get you sorted @O2. You've admitted you're at fault by way of a refund, that you never processed, but I have the email. Also the data hasn't worked for most of May too so nothing was resolved in the complaint. #evidenceforombudsman
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Tom Tom (@88TomTom) reported@O2 Can someone please help sort an issue. I’ve been waiting over 3weeks and the call centre said there nothing they can do and have submitted a new ticket and I need to wait another 2weeks! CIT-A399507 & CIT-A407913.
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andy fox (@meesterFox2010) reportedDear @O2 please do some QC on your telephone service team on 08009777337. Almost completely unintelligible. Singaporean{?) accent so thick it needed many, many repetitions. "Thankyousomuchforthat" after my every answer extremely irritating. v frustrating
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Albert bez (@Albertbez544803) reported@O2 how do I speak to someone who knows what they are doing. Got an ongoing complaint for two months
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Jefaz (@Jethrotoolio) reported@MikeLeach1980 @O2 @ad_moran4 I second this. I paid to get out of my contact to move back to EE it was so bad.
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mark callow (@markcallow10) reported@ad_moran4 @O2 I’m have 10 Contract phones with o2 the signal has literally disappeared it’s shocking. Do not sign up they are a nightmare. I can honestly say if not under WiFi it’s about 30/35 % coverage
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🇵🇪 (@afc_kri) reported@rubyyafc @O2 deadest network, 1 bar at home 0 at emirates