O2

O2 Outage Report in Woking, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Woking, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Woking, Surrey, England 11/27/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woking, Surrey, England

The most recent O2 outage reports came from the following cities: London, Camberley, Richmond, Hounslow, Godalming, Dorking, Oxshott, Farnborough, Feltham and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomCamberley Wi-fi
United KingdomCamberley Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AHortonPilates Annaliese Horton (@AHortonPilates) reported

    The irony of being contacted by @O2 about your recent experience of calling customer services for help but being unable to reply to the message because your service is still so rubbish 🙄

  • peapod733 Alice Masters (@peapod733) reported

    @O2 upgrade ordered 22/01/2021 still waiting for handset!! 😡 not happy with customer service 😡 currently waiting on a promised phone call from a manager - sort it out !!

  • Jessica13917471 Jessica Humphries (@Jessica13917471) reported

    @Ofcom hi I'm experiencing terrible customer service from @O2. Not had phone signal for 2 months and just keep getting fobbed off with a mask being down. Yet at points they have even said the mask is fine when I'm having issues

  • Creeky2013 Jamie Creek (@Creeky2013) reported

    Disappointing with the customer service giving by @O2 still haven’t had any contact from a member of your team when I was told 24 hours on Monday #poorcustomerservice #willbelookingelsewhere

  • mattgilly matthew (@mattgilly) reported

    @O2 customer service is frustrating to say the least. 3 hours spent getting through the automated system, before managing to actually to someone then being hung up 3 times.

  • LaurenVic26 Lauren (@LaurenVic26) reported

    @O2 hi I’ve sent a DM if I could get some help please. Thank you

  • mattgilly matthew (@mattgilly) reported

    @O2 customer service is frustrating to say the least. 3 hours spent getting through the automated system, before managing to actually get through to someone then being hung up on 3 times.

  • AHortonPilates Annaliese Horton (@AHortonPilates) reported

    @O2 I have been show how to reset the network on my phone, that there are no problems in my area although latest data was from 11th jan and sent a new sim which I don't think is the issue. Service has always been bad now I spend most of the day on emergency calls only.

  • avid__fan sushi (@avid__fan) reported

    @O2 Hi I have just joined you and wanted to add your big data 100 gb package. Unfortunately, it only allows me to add it starting next month. I need that extra data now to work whilst I am in isolation. Don’t seem to be able to actually speak to anyone on 2202 Can U help?

  • PhilBurkett Phil Burkett (@PhilBurkett) reported

    @O2 She did that. You suggested popping in to a local O2 discuss. (HELLO! WE'RE IN LOCKDOWN AND COULD BE MONTHS TIME WHILE STILL THIEVING FROM HER!!?) What are running here some old fairground side show where the customer can never win?