O2 Outage Report in Woking, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Woking, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Woking, England
The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Leatherhead, Wokingham, Woking, Farnham, Hounslow, Sandhurst, Esher, and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford
|
Internet | 11 days ago |
|
Aldershot
|
Phone | 23 days ago |
|
Leatherhead
|
Phone | 27 days ago |
|
Wokingham
|
Internet | 1 month ago |
|
Woking
|
Internet | 1 month ago |
|
Leatherhead
|
Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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C (@ChatanG001) reported from Wokingham, England@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Fr Chris Phillips SSC (@phillipsc) reported from Brentford, EnglandHello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Hounslow, England@O2 Phone masts are down at my work and home so not good.
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Bede Feltham 💙 (@bedefeltham) reported from Esher, England@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, EnglandWill never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Stupidity Allergies (@Allergy2Stupid) reported@O2 Jesus, even trying to root out scams is further infected with them, it’s out of control. 3rd parties keep trying to get me to renew my contract it’s infuriating. I’ll look into the TPS service, thanks.
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Julie (@Juliebirch1210) reported@O2 @mitchellsingh89 The latest update which im finding hard to believe now Sorry, a phone mast close to you isn't working. Looks like a phone mast near to you isn't working as it should, sorry. Our engineers arasked CNOC for updatee on the case but your service might come and go until we fix it.
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Lee Hill 8️⃣ (@teamhill888) reported@O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department
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Lee Hill 8️⃣ (@teamhill888) reported@O2 @Ofcom That the complaint is being looked at but waiting for back office team to change the order status. Spoken to them again tonight and still no movement - absolutely insane lack of urgency - no support from any department
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Neil Hailwood (@NeilHailwood) reported@O2 evening, purchased a new pixel 10 with the offer of a new Google watch, can't seem to find anyway to claim it?!! Can you help? Thanks
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Camilla Sally Louise Latham (@CamillaLatham30) reportedSignal is bad today @O2 here in S W wales
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EvilSlasher🇬🇧🇮🇪 (@EvilSLASHER69) reported@O2 no network til Thursday at 8pm, the network was alright until you started ******* with it.
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sarah gaze (@sarahgaze) reported@O2 endless calls, new sim and yet still no phone service. Beyond frustrating, I’ve sent DM’s, if you can’t fix it I will cancel payments
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eliot (@eliothbu) reported@O2 absolutely ridiculous. Signed up to a new contact 3 days ago. So far, you’ve been unable to arrange DHL to get my new phone delivered. And now I have no phone service, and can’t be activated without the texted authentication code. Texted… to where? I have no active sim.
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Boshek (@Boshek6) reported@O2 Yeah they just change it. Tell you what’s funny I never used to get these calls ever till virgin swapped to O2. I’m suspecting o2 either sold my details on or someone who works there has.