O2 Outage Report in Woking, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Woking, Surrey, England
The most recent O2 outage reports came from the following cities: Pirbright, London, Kingston upon Thames and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Pirbright |
Phone | |
| London |
Internet | |
| Kingston upon Thames |
Phone | |
| Ascot |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
-
Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
-
Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
-
Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
-
Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
-
Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
-
Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
-
siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
-
Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
-
Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
-
Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
-
Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
-
Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
-
daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
-
Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
-
siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
-
Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
-
Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
-
Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
-
Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
-
Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Grezzy
(@Grezzy1111) reported
@O2 hello I ordered a new o2 sim only deal sim last week Friday and I’m yet to receive my number has been ported to o2 but may lose signal today with my old sim but when will I receive my sim
-
Basher Boyle-Chong
(@BasherBC) reported
@O2 Hi o2, On 11/01 I changed my tariff to the £15, I topped up £15 as I knew I’d need more data this month due to travelling and being on annual leave. A few days ago I received a text to say I’ve used all my data, this is because it’s only given me the £10 bundle. Please help
-
Shana Hendry
(@Happyengland79) reported
@Trueblue1872 @O2 They are always down and refuse refunds so I've started the #evidenceforombudsman to attach to my complaints on here when my complaint isn't dealt with by @o2
-
KylieBSmiley
(@KylieBSmiley) reported
@O2 It's happens in various areas, in Dorset. I get 4g but can't make calls or use data in town centers, Bournemouth and Poole areas and then the same in rural areas where I've had no issues before until the last few years. Lime wimborne, ferndown and west moors.
-
dale clarke
(@daleclarke1980) reported
@mitchellsingh89 @O2 I left o2 as the service was shite,but rejoined again as I get a couple of benefits which suits me and the service is tenfold that it once was🤔
-
🏴 James Nickless BS© 🏴
(@James_Nickless) reported
@mitchellsingh89 @O2 I had the same signal issues with O2. Went to EE much improved. Never looked back.
-
Julie
(@Juliebirch1210) reported
@O2 @mitchellsingh89 Its been almost a month terrible service..I just hope its sorted by tomorrow like denzel told me over the phone.
-
Julie
(@Juliebirch1210) reported
@O2 @mitchellsingh89 We’re working hard to fix the issue and will be in touch within 48 hours, or sooner if it’s fixed. This.what I keep getting since December 24th
-
SarahJNaughton
(@SarahJNaughton) reported
@O2 Am finding it difficult to make myself understood by the call handler on your helpline. Son's data has been cut off. Please could you help me resolve this?
-
Shana Hendry
(@Happyengland79) reported
Not bad enough that the service you provide @O2 wasn't **** enough you've logged me out my app and expect me to jump through hoops to get beck into it! I don't want a virgin account let alone join it too my O2! Sort it ******** out