O2

O2 Outage Report in Woking, Surrey, England

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The latest reports from users having issues in Woking come from postal codes GU23.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Woking, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Woking, Surrey, England 09/15/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woking, Surrey, England

The most recent O2 outage reports came from the following cities: Woking, Guildford, London, Sandhurst, Bracknell, Hampton, Camberley and Teddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Phone
United KingdomGuildford Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • ChatanG001 C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • Muppetham Ann Walter (@Muppetham) reported from Sandhurst, England

    @O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • savio_metal17 Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked

  • turningleftfor Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

  • Shaneyfirkins96 Shane (@Shaneyfirkins96) reported from London, England

    Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released

  • azhaarashraf Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • MaryFaulkner68 Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • juliet_gough Juliet MacKenzie Gough (@juliet_gough) reported from London, England

    @O2 can I use my phone in Israel? I’m pay monthly customer.

  • SusanRalph21 Susan Ralph (@SusanRalph21) reported from Farnham, England

    @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • Seanielondon Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.

  • cityposer Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • IanPike https://techhub.social/@ianpike 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@IanPike) reported from London, England

    @O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.

  • Daysack_ DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lathamsmithltd Latham Smith - Your local, friendly Letting Agent (@lathamsmithltd) reported

    @O2 Cancelled my o2 SIM card that I was mis sold by @virginmedia on 5th February and have it in writing from o2 as on Live Chat and again yesterday as you didn’t do it right the first time. Today you deduct 2 x payments from my bank!!!! WTF. Sort this please. Today!!!

  • annemarie68 Mrs Friz (@annemarie68) reported

    @O2 receive letter from debt collectors regarding money owed to O2??? Never been contacted by O2 about debt? Wasn't aware I had a debt ??? WhT tge hell is going on O2??

  • jamiegaunt1990 jamie gaunt (@jamiegaunt1990) reported

    @O2 priority Apple Music offer not working for me. Any help would be grateful

  • Kayleidogyn Callipygian Queen (@Kayleidogyn) reported

    @O2 I need specific help with delaying payment due.

  • CarolDavey5 Carol Davey (@CarolDavey5) reported

    @O2 your service is terrible in the Ha89dg area tells me no problem with the Internet but I have very slow response when using the Internet

  • Photo_Iain Iain J 🇪🇺💙 #FBPE #StillEuropean (@Photo_Iain) reported

    @giffgaff @UswitchUK Well done giffgaff! Why would anyone choose any other network? Completely eclipsing the dire @o2 offer.

  • tadhg50 Tim O'Ryan (@tadhg50) reported

    @O2 hey there. Getting frustrated with trying to activate out account. Joined O2 via Virgin in December and despite trying all ways to activate including calling O2- still nothing. Am paying £10 a month and cannot get O2 account activated/access Disney etc. please help!

  • _lostevenings 𝐿𝑖𝑣 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@_lostevenings) reported

    @O2 Hi O2. Qualified for the Extra £250 trade in offer with the Galaxy Flip. However my order reference is not accepted at Recycle stage. Can you help?

  • MShah76454948 M Shah (@MShah76454948) reported

    @O2 How on earth can I get in touch with customer service? I’ve been in a phone queue for over an hour. And your chat facility is useless.

  • tm_stn Tom Stone (@tm_stn) reported

    @O2 I received a cold call from the number 0330 174 9418 this morning claiming to be someone that works for you, offering me a 40% discount. I’m not even an O2 customer. Can you confirm that this was a legitimate call and not a scam.