O2 Outage Report in Woking, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Woking, Surrey, England
The most recent O2 outage reports came from the following cities: London, Aldershot, Wokingham, Hounslow, Twickenham, Surbiton, Camberley, Farnborough, Kingston upon Thames, Brentford, Woking, Teddington, Hampton, Richmond and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Aldershot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Amy Stone
(@amylouisestone) reported
from
London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Markus Spartan
(@markusspartan) reported
@SimonEddell @O2 Yes exactly, I'm driving along now I get h and h+ where I used to get 4g all the time with no problems
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Natalie Herring
(@Natalie182) reported
@O2 hello who do I contact regarding trouble I’m having with service? For about a week now signal has been rubbish and now i just don’t have any service at all. Thank you
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Jordan Robinson
(@JordR23) reported
from
Fishtoft, England
@O2 morning! What time does your customer service open? I need to change direct debit details ASAP. My late Dads number is in my name but because I’ve closed his bank account the money won’t come out now - need to get it fixed before the DD date of the 3rd and only just realised
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Tom 👨🏻🏫🧬🇬🇧🏳️🌈
(@mrwhyke) reported
So @O2 have been charging me the same amount every month, despite paying my phone off months ago and stating my bill will go down. I think I need a refund.
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MKerr63
(@Kerr63M) reported
@O2 I dont know who the couriers are - and the reason I'm trying to track it is because my current mobile is so bad it doesn't work in the house!!
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O2 in the UK
(@O2) reported
@justwright_1 @o2 Morning Sarah, we’re worry to hear you’re looking to cancel with us, you do need to speak with a member of the customer service team to pay your device plan in full. Please call:03448090202 selecting option 1 to speak with the team 👍
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Sarah 💙
(@justwright_1) reported
@O2 good morning, I need some help please, I am trying to pay the rest of my device plan and terminate the rest of the refresh contract, I no longer have the sim. Tried O2 chat and it isn’t working and when I call it keeps saying it will send a text to the phone I want to termina
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Amy Allington
(@allington24) reported
@O2 Hi! I’ve completed a sim swap . iPhone 8 now has no service as moved over to the 12 but this also has no service ? Any help please?
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Jar
(@cfc747) reported
@O2 really struggling to get my PAC code over to you guys from plusnet, making me considering going back at this rate. Please help. Would also like to add that I can access live chat on iPhone or iPad. Not sure if that’s intentional or a fault.
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Emma Jayne Vincent
(@emmajvincent) reported
@O2 need some help on a priority offer that has been extended (secret cinema Bridgerton). I had a valid code but when I went to buy tickets it said voucher already used? I’ve tried ringing you after holding and being out through to someone I got cut off.