O2 Outage Report in Woking, Surrey, England
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The latest reports from users having issues in Woking come from postal codes GU22.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Woking, Surrey, England
The most recent O2 outage reports came from the following cities: London, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Farnham, Hounslow, Sandhurst, Esher, Pirbright, Kingston upon Thames and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Guildford |
Internet |
Community Discussion
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O2 Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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T.I.Grr.Grr.Er
(@ZayaJones77) reported
@O2 I’m not a person that leaves a company etc that I’m with easily so it took A LOT for me to say enough is enough and leave o2. My contract with my new network is nearly up but I haven’t seen or heard anything from o2 to make me want to switch back and @EE has been good so far.
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Kev
(@kassborra) reported
Hey guys @O2 I'm aware that Clark Telecom are working on the mast at NN1 4RR for the last two weeks during which my data speed has been intermittent. It's bad again today. Any ideas when the engineering work will finish coz it's driving me nuts. Regards, Kev 🤕
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Amy Bickerstaff
(@amy_bickerstaff) reported
@O2 I am trying to get help. Your phone just keeps saying bye when I dont answer quickly enough. Disability unfriendly?
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🔞Marc McAulay XXX🔞
(@MarcMcAulay1) reported
@O2 A better customer service and some sort of signal in my home ! 9 years being a loyal customer and have several devices with 02 from I watches to iPhones . Complaint was poorly handled and so was my two weeks with no phone service or data while working in London !
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Joe
(@JoeR92) reported
Hey @O2, been asked for proof of purchase from Google for my phone as it won't display battery % properly Is this something you can send? Or is it worth me just sending my phone to you to fix?
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HRD
(@HRD66775291) reported
@O2 ur advisor made changes 2 my service that has left me without incoming calls since 9am yesterday. I'm a carer to disabled/vulnerable person. Service is urgent. 7 Calls/1 live chat later and no resolution.Still awaiting your escalation response from this afternoon. Please help
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𝙅𝙤𝙚 𝙃𝙖𝙡𝙡
(@JoeHall121) reported
@o2 question? If I pay off my Device plan early am I able to cancel my Airtime plan once the device has been settled or would I have to pay the Airtime until the original EOC date?
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Greyjumper
(@greyjumper) reported
@O2 @benjaminlfc Also your main website says ‘we’re aware of some issues’ .... maybe might want to check across all channels?
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Danny⚽
(@DannySaunders77) reported
@O2 2 months ago I first reported a problem with the network, was told there was a mast down. Yesterday I received an email to say the mast had been fixed.. still zero signal. 2 months of paying for a service that I’ve been unable to use in my own home. Incredibly disappointing.
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Happy Chhokar
(@chhokar_happy) reported
@O2 My boss has just had the worst experience with your support team. He is trying to determine if some numbers are still live. He doesn't have access or remember any of the security ?s, but he's the biz owner! #customerexperience #rubbish