O2 outages and service status in Woking, England

Problems in the last 24 hours in Woking, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Woking, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Farnham, Hounslow, Sandhurst, and Esher.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	3 days ago
Guildford	Internet	16 days ago
Aldershot	Phone	28 days ago
Leatherhead	Phone	1 month ago
Wokingham	Internet	1 month ago
Woking	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  Samantha Blandy (@26samb) reported 25 seconds ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  markstevens (@markjs10) reported 6 minutes ago from Godalming, England

  @O2 24 hours to port from EE now back to no service! Rubbish

• 
  m a r y (@maryhippychick) reported 7 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Conleth Kane (@ConlethKane) reported 11 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  sally (@sally290718) reported 16 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  Dré (@daktadre) reported 16 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Ross Brown (@RossBrown1_1) reported 20 minutes ago from Wokingham, England

  @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 23 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  m a r y (@maryhippychick) reported 30 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  ⚫️Lara King BA (Hons) (@laracking) reported 30 minutes ago from Farnham, England

  Help me please, @O2

• 
  hen (@henna_macarena) reported 31 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Olivia Khwaja (@oliviakhwaja) reported 37 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 40 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Jade Sharp (@jadesharp1992) reported 40 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Jonathan Holmes (@JonsBusPics) reported 41 minutes ago from Godalming, England

  @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

• 
  N I C K 🇿🇼 (@Nick_G6) reported 41 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Avigazed (@Avigazed) reported 44 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Ann (@AnnKerridge) reported 51 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  David Taylor (@davetee2526) reported 52 minutes ago from Capel, England

  @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

• 
  Toby (@tobyd360) reported 58 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josie (@josieshmelon) reported 4 minutes ago

  @O2 tried to add an Apple Watch to my contract and it gets to the review and then when I press submit says there’s an error and to call 202 but they can’t do anything? Is the website down?

• 
  Richard Dawson (@RWMDAWSON) reported 7 minutes ago

  @O2 To be honest, if you can that will be more infuriating. As a customer why would you make me chase a better deal over different platforms. Anyway I want a pixel 5, I can buy one and get a sim deal with 12gb of data and it works out £771.80 over 2 years. Can you match or do better?

• 
  Rhian Linecar (@rhianlinecar) reported 8 minutes ago

  @johnthejack Yes, we do! No chance of relying on mobile here. 😢🤬 Mobile signal and internet hopeless despite being so close to the City Centre. @O2

• 
  Adam Peck 💙 (@adzpeck) reported 9 minutes ago

  @O2 How do i get help with this issue?

• 
  Daggy33 (@Daggy332) reported 9 minutes ago

  @O2 I'm thinking of joing your network with one of your SIM only deals. But will it support esim. I have galaxy watch and its important this is supported with my phone

• 
  Bertie Bennett (@bennett_bertie1) reported 10 minutes ago

  @O2 on phone to your customer services, been on hold for about ten minutes as I asked something really complicated. How to upgrade a data plan. Useless and unhelpful staff

• 
  Nicola McKay 💙 (@elliott_nicola) reported 13 minutes ago

  @CPWTweets @O2 Hi Sam. Thanks for your reply. Could it be the phone is already unlocked? It was bought on contract around 4 years ago, so I assumed it was. I can't check as my contract still with O2, but wanted to send the phone to a relative whose phone has broken.

• 
  Lauren Riley (@LaurenRiley85) reported 20 minutes ago

  Hi @O2 Trying re-set my password. Get a message saying I'll get 2 texts within 60 seconds, the 2nd with a code. 2nd text doesn't arrive within 60 seconds & then when I put the code in, it says it's invalid. Can you help please?

• 
  Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported 22 minutes ago

  @O2 But you said an O2 customer can pick whatever specific number they like that can cost £100 + VAT to £1,000 + VAT?

• 
  Rupert Thurston (@r_thurston) reported 24 minutes ago

  @O2 thoroughly unimpressed with your o2 recycle service and now understand why you keep it at arms length. Had sent off my old handset. Now just noticed money taken back off my bill without communication or return of handset!