O2 Outage Report in Woking, Surrey, England

Problems in the last 24 hours in Woking, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Woking, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Farnham, Hounslow, Sandhurst, Esher, and Pirbright.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 days ago
Guildford	Internet	15 days ago
Aldershot	Phone	27 days ago
Leatherhead	Phone	1 month ago
Wokingham	Internet	1 month ago
Woking	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  Denis Field (@DenisField) reported 5 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  David Taylor (@davetee2526) reported 12 minutes ago from Capel, England

  @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

• 
  Jade Sharp (@jadesharp1992) reported 16 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Astro Gyal 💦 (@Astr0Isha) reported 17 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  sally (@sally290718) reported 18 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  Sarah Ward (@tiggsie) reported 25 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  Olivia Khwaja (@oliviakhwaja) reported 26 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Robert Blevin (@RobertBlevin) reported 27 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  hen (@henna_macarena) reported 30 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  markstevens (@markjs10) reported 31 minutes ago from Godalming, England

  @O2 24 hours to port from EE now back to no service! Rubbish

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 33 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  N I C K 🇿🇼 (@Nick_G6) reported 34 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Ann (@AnnKerridge) reported 35 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  ⚫️Lara King BA (Hons) (@laracking) reported 37 minutes ago from Farnham, England

  Help me please, @O2

• 
  Mia Johnston (@miajohnston1967) reported 44 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

• 
  Jonathan Holmes (@JonsBusPics) reported 49 minutes ago from Godalming, England

  @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

• 
  Bec Osborne (@BecOz14) reported 49 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  Conleth Kane (@ConlethKane) reported 51 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  Dré (@daktadre) reported 54 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Lyndall (@LyndallAnn) reported 55 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay LCFC (@Jay2smooth21) reported 10 minutes ago

  @O2 Hi. I just received my new sim and I need to swap my number but the service is down? When will it be back up and running ? Thanks. J

• 
  Ingrid Laycock (@IngridLaycock) reported 10 minutes ago

  @o2 why are you kicking your customers off the helpline when you tell them to phone you for help? #notverycustomerfriendly

• 
  Adam (@AJMcKeith91) reported 11 minutes ago

  @O2 where is your customer service team? I am trying to arrange a return for an online purchase and for the last hour both 202 and 0800 numbers hang up abruptly, I've tried from a friends phone too.

• 
  Mark Thompson 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Tho84703126Mark) reported 18 minutes ago

  @O2 has by far the worst coverage of 4g. It’s a joke always goes down. Like having a phone from 1985. Don’t know why it’s so bad. The amount of money you pay for such a poor service

• 
  Jay LCFC (@Jay2smooth21) reported 20 minutes ago

  @O2 The service to keep my existing number from a different provider

• 
  Ben Morris-Gill (@BenMorrisGill) reported 21 minutes ago

  @O2 I keep getting phone calls from 0330305315 claiming to be o2 and the last one that phoned offering me some sort of benefit was really rude.

• 
  Destiny (@x_destiinyy) reported 25 minutes ago

  So, its come to this @O2 - absolute horrible company. I will be going public with your lack of customer service until you actually do your jobs properly. Its been 4/5 years. @Ofcom might want to look into this too :)

• 
  Nikit Malde (@NikzMalde) reported 25 minutes ago

  @O2 o2 is a very dishonest network

• 
  Golfy Mc Golf Feet (@MarkKeenan5) reported 25 minutes ago

  @O2 how come I can get 5g in calador Mallorca but can barely get a bloody signal in SN25 Swindon?

• 
  🌈 Champ (@BigDogWrestler) reported 28 minutes ago from Cwmbran Central, Wales

  @O2 why is my signal often very poor and I mean often and very very poor?