O2 Outage Report in Woking, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Woking come from postal codes GU22.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at O2
O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Woking, Surrey, England
The most recent O2 outage reports came from the following cities: Wokingham, London, Woking, Leatherhead, Farnham, Hounslow, Sandhurst, Esher, Pirbright, Kingston upon Thames and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Woking |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Clare W
(@ClareRhian) reported
@Gotham68 @O2 20+ years, 5 ongoing accs and they couldn’t, or wouldn’t, even lower my data on another account after I was mis-sold it. Waiting for my 5 accs to end contract so I can switch them to @SkyUK mobile too, counting down the days!
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itsme
(@Natsynoonar) reported
@paulbrookes171 @Gotham68 @O2 I get offered 5gb more data for extra £1/month cos I’m a loyal customer when I decline I then get offered a £1 per month loyalty discount for 24 months! The irony!
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Dave Pakeman
(@davepakey71) reported
@Gotham68 @O2 All I get from @o2 is lack of signal #no4g
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Alison Beck
(@alibeck42) reported
@O2 why is your coverage so rubbish lately! Cannot count how many times my phone has simply said ‘no service’ lately - whilst at home. #disappointed #poorcoverage
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Aislinn Draws (They/Them)
(@AislinnDraws) reported
@O2 hello! I've had no access to mobile data for the past week, have tried refreshing & restarting everything, still got 9MB of data left when i log in to my o2 account, no outstanding bills or anything... why can I not access mobile data?! Please help!
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@JoBeeMcr @O2 It’s down everywhere! Never have service! Worse network going
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Alison Myler
(@senoralatic) reported
@Bondy1932 @O2 @DWStadium Same for me. No signal at all. Cannot use my phone until I'm back in my car. So poor.
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😷⚽AW0079⚽😷
(@AW0079) reported
@O2 The priority application has stopped working.A message comes on the screen saying Network Connection Failure Please Retry which i have been doing.I'm on PAYG,there is credit on the sim & i'm using wifi.There is nothing wrong with the wi-fi.
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Paul Latham
(@laytum17) reported
from
Great Harwood, England
@petercarr1882 @O2 What could that include? Actual service?
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Rob
(@TwellsRob) reported
@Gotham68 @O2 All I get is no signal and £100 + bills.. which is pretty clever with no signal most of the time