O2 Outage Report in Woking, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Woking, Surrey, England
The most recent O2 outage reports came from the following cities: London, Camberley, Richmond, Hounslow, Godalming, Dorking, Oxshott, Farnborough, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Camberley |
Wi-fi | |
| Camberley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Lyndall
(@LyndallAnn) reported
from
Hounslow, England
@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Astro Gyal 💦
(@Astr0Isha) reported
from
Brentford, England
@O2 is down again ugh tell me something I don’t know
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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N I C K 🇿🇼
(@Nick_G6) reported
from
Hounslow, England
Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Denis Field
(@DenisField) reported
from
Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Wolf
(@AndrewWolf88) reported
@MCFC_EW @GarethTurpin @O2 Bastards they are. I'm on my second complaint with them for bad signal. Tried blaming my phone last time but the missus EE sim card worked perfectly
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Gil
(@gi38928705) reported
@O2 highly unprofessional and poor customer services - iPhone with non genuine camera !!! O2 doesn’t seem to care ….where as I paid hefty amount to get genuine phone … Apple also confirmed “Phone failed camera’s authentication” but nothing done by O2
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helpme
(@helpme96957119) reported
@O2 even if the quality of your network rose with the same percentage as your prices each year, o2 still wouldn't be a good value network to be a customer of. I cannot wait to be out of contract so I can switch to another provider.
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James Sullivan
(@JamesSu30049584) reported
@dhlexpressuk @O2 31406664521217 Hi I keep chasing with O2 and your company keep saying to call back. I'm being told it's being investigated. Your tracker shows the driver never parked outside my house and all my neighbour's cameras didn't see the driver either
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StevieKit
(@sjcarson1976) reported
@O2 17.3% forced annual price increase? This is an absolute joke. Are you staff getting a 17.3% increase? Are you going to provide a 17.3% improvement in service? Just ripping people off and driving inflation even further. You should be shut down by Ofcom
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AJsWatchin
(@AJsWatchin) reported
@O2 @lewwyle You lot are repulsive. You claim the increase is to account for power to your network. But there is no mechanism whereby you reduce cost if power costs reduce, as they are doing. Disgusting increase. And you know it. Ps, never replied to me querying 8 days no signal refund
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Tom Buttery
(@ThomasButtery) reported
@jockavfc06 @jodielouiseart @O2 Doubt the signal is any different as Sky literally piggyback from the o2 network.
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Will Callison
(@Will6118) reported
Oh well, looks like I’ll be leaving @EE when my contract is up, after 15 years + of loyal service and lots of money spent they have just informed me my bill is going up 14.4%… absolutely shocking. Time to shop around @VodafoneUK @O2 any others??
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Ryan O'Donnell
(@iamryanodonnell) reported
@O2 Trying to get through to Insurance on 202 to cancel my policy, and after verifying my security question, I just get hung up on. What's going on with that?
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Lorraine Dowler
(@DowlerLorraine) reported
@O2 It's terrible how people are struggling right now and this sort of attitude doesn't help anyone. Putting prices up so high, then you have to chase them when they can't afford it. Very sad times and it's very sad to see O2 take the route of the high increase.