O2 Outage Report in Woking, Surrey, England
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The latest reports from users having issues in Woking come from postal codes GU22.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Woking, Surrey, England
The most recent O2 outage reports came from the following cities: Leatherhead, London, Wokingham, Woking, Farnham, Hounslow, Sandhurst, Esher, Pirbright, Kingston upon Thames and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Leatherhead |
Phone | |
| London |
Wi-fi | |
| Wokingham |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Woking |
Internet |
Community Discussion
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O2 Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Clarke
(@bushlar88) reported
@O2 another great example of terrible customer service. Service advisors don't want to talk to you and pass you on to someone else. Not cancelling a phone contract in July when asked then sending more bills. #Shocking #WasteOfTime
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Asif Ali
(@dialysisking) reported
@O2 I have been searching and searching for an email to contact you directly as I'm in hospital and currently with another network and have no connection and want to join yoursekfs but I can't call so I'm desperate for an email and your robot service doesn't help
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sammy
(@sammy56373846) reported
@_DYWD_ @O2 Hey I got a new simcard from O2 and then my imessage started working again. The guy at the O2 shop said sometimes when a number port happens with a sim card that already linked with a number, it can lead to problems. It's better to port to a new sim card without a number.
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Jack Aubrey
(@SlothDebaucher) reported
@O2 I've tried a different device and browser. The error message always appears after I select my address from the list of options, so I never make it as far as getting to enter my payment details. Never previously had a problem with it, either!
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Christopher Johnstone
(@ScottishBoy23) reported
@O2 are you having problems with porting numbers to o2 my uncle gave his pac code to o2 after 5pm on friday and his old network cut his sim off yesterday but the number still hasnt moved to o2
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Wildcatpete
(@sbm64fv2mv) reported
@O2 shoddy corrupt network. My wife cancelled a number from her account, you cancelled the direct debit for her airtime on her phone which meant we missed a payment so you sent a nasty letter. We went to the O2 store in Weymouth where your customer support agent
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Mary Page
(@MaryP_Page) reported
@O2 looking for immediate resolution. Upgraded phone&contract, received confirmation with wrong address AFTER updating online. Called o2 and informed DHL have new address. Phone been delivered to old address. Managers refusing to talk to us, 3 days later, still no phone. Help.
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Richard Myers
(@Myers316) reported
@O2 I got a PAC code and moved over to a different network - paying my final bill is proving impossible - myo2 app doesn’t work, o2 account shows I have no products with you, phone call unsuccessful too
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Matthew
(@msmith800) reported
@O2 O2 you are disgrace! I've been promised twice now my recently deceased mothers phone would be disconnected. You even have the audacity to keep texting the phone chasing payment...you cancelled the Direct debit. Awful service!!
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Fiona Richardson 🇬🇧🇬🇧 #My Body My Choice
(@FionaRi03257011) reported
@O2 Since I joined O2 people can't get through instead I get a text saying I missed a call. Not the first time it happened. Finally got through support and they are sending me another SIM hopefully it will sort out my issue 🙏🙏 but not sure I would want to stay after numerous issue