O2

O2 Outage in Woking, Surrey, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 Some problems detected at O2

O2 problems in the last 24 hours in Woking, England

O2 Outage Chart in Woking, Surrey, England 06/04/2020 10:30

June 04: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 65.93% Phone
  • Internet 26.92% Internet
  • Wi-fi 2.75% Wi-fi
  • E-mail 2.20% E-mail
  • Total Blackout 1.10% Total Blackout
  • TV 1.10% TV

O2 Outage Map Near Woking, Surrey, England

The most recent outage reports and issues originated from Farnborough, Twickenham, London, Windsor, East Horsley, Ashford, Knaphill, Guildford, Hounslow, Woking, Kingston upon Thames, Brentford, Ottershaw, Leatherhead and Wokingham.

United KingdomFarnborough Internet
United KingdomTwickenham Phone
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomWindsor Phone
United KingdomLondon Phone

O2 in Woking, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:
  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • AnnKerridge Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • JasminePeckham Jasmine Jeanette (@JasminePeckham) reported

    @O2 cut off the phone multiple times, both facebook and Twitter private message responses do not help with my query, live chat unable to help. You have added a default to my credit report for a contract I do not have. This is having a negative impact and must be resolved

  • mariagoodwin93 Flufferlina (@mariagoodwin93) reported

    @O2 is there somebody who can help me... anyone I don't care who, all I want is a new sim, a micro sim is that too much to ask... I've tried tweeting, my o2 and phoning and the whole experience is just infuriating, my 02 is telling me to phone as theres a problem with the number

  • glenn_cresswell Glenn Cresswell (@glenn_cresswell) reported

    @O2 could someone please help. You have (supposedly) dispatched a new sim and have disconnected my current one leaving me without any service. I am paying for a contract I can not use.

  • seankelly94_ seán. (@seankelly94_) reported

    @o2 can you please give me a normal bloody number to call that works or failing that - can you DM me to arrange a call back... I have tried 4 times to discuss paying a bill now & even got through for one of your advisors to hang up on me !! Thanks.

  • bukkyalabigmai1 Belinda J (@bukkyalabigmai1) reported

    @laughingginge My dad always complains about their rubbish service & unhelpful customers service @O2 sort it out!

  • RichieDigital Richie Janukowicz (@RichieDigital) reported

    @O2 @oj_fowler Have been without service for 5 whole weeks. Can't verify details/access bank accounts. Still being charged full wack by O2. Told would be fixed 23/5, then 3/6 now 10/6. Partner has #O2 phone working fine. #Liars

  • RichieDigital Richie Janukowicz (@RichieDigital) reported

    @O2 @mobdevross Ross - I've had no service at all for five weeks. Still being charged full wack. #O2 are definitely keeping something from the public - massive problems up and down the UK. Just look at the amount of complaints on their Twitter feed....

  • RichieDigital Richie Janukowicz (@RichieDigital) reported

    @O2 @Gittins87 Have had no service at all for five whole weeks. Told issue would be fixed May 23rd, then Jun 3rd now June 10th. #Liars #O2

  • RichieDigital Richie Janukowicz (@RichieDigital) reported

    @O2 @alanbl1987 Alan - I've had no #O2 signal in a busy south east town for five weeks. No apology. Still charging me full price. First said would be fixed on May 23rd, then June 3rd now June 10th. #Liars

  • RichieDigital Richie Janukowicz (@RichieDigital) reported

    No phone signal at all from @O2 for five weeks. I live in the cente of a busy town. My partner has an #O2 phone which works fine, but #O2 insist it's a mast problem. Can't access bank accounts or anything without phone number verification. #O2 are still charging me full price.