O2

O2 Outage Report in Woking, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Woking, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Woking, Surrey, England 11/17/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woking, Surrey, England

The most recent O2 outage reports came from the following cities: London, Godalming, Dorking, Oxshott, Farnborough, Feltham, Walton-on-Thames and Cobham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomGodalming Phone
United KingdomLondon Phone
United KingdomDorking Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • SarahScogley Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • KellyMSanders kelly marie sanders (@KellyMSanders) reported from Bracknell, England

    @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • natejrogers Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • misterscoop Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • vandovarela2 vandoV 🇨🇻🇵🇹 (@vandovarela2) reported

    @O2 How you gonna messed up on a day like this ? Fix yourself man

  • alkadass alka dass (@alkadass) reported

    @O2 Really disappointed . Cant get through to customer services advisor and missold an upgrade contract despite asking for like for like and just gb changes !!!

  • thorpe_anthony Anthony Thorpe (@thorpe_anthony) reported

    @O2 Link doesn’t tell me how to cancel contract without ringing up. Please can you advise?

  • Traciiee ǝıɔɐɹ⊥ ♡ (@Traciiee) reported

    Wow @O2 your customer services are beyond diabolical!! My mother cancelled her contract with you on Jan 12th. Yet her contract is still active? Your issue, your payment! Not my mothers!

  • Eb_Merc_Boy69 Benny 'Slim'... YNWA. (@Eb_Merc_Boy69) reported

    @Ofcom Yes @O2 not bothering to reply, can't get hold of anyone through their webchat I'm paying more per month than before for a crap service.

  • Traciiee ǝıɔɐɹ⊥ ♡ (@Traciiee) reported

    @O2 Nah. I'm too irate at the idiocy from the O2 customer services person I just spoke to. Gave me a phone number to call, and guess what?! The number isn't recognised!!!! Excellent service! 10/10 !! 🤬

  • suzid238 SD238 (@suzid238) reported

    @O2 The trouble is i was supposed to make the payment on 30th. Which i tried for over 3 hours. Now ive got a letter saying ive not paid.

  • vannerbird ☀Ange☀️ (@vannerbird) reported

    @AppleSupport Always a good signal in the past in other areas. Patchy 3g in my village due to @O2 mast. Following latest ios16 update, iPhone 13 only on ‘Edge’ with intermittent flashes of 3g. On #ios signal search on here many are complaining about signal issues.

  • heather6209 HEATHER ***** (@heather6209) reported

    @O2 I do not want to be sent to a list of help topics, or a phone number that won’t let me hold in and an app where the volume of calls is so high, you are not allowed to help. I have tried phoning for two days now.

  • oliviaptee Olivia Tee (@oliviaptee) reported

    I have spoken to multiple customer service advisers over the phone to get a proof of purchase for insurance purposes and every time they’ve failed to send me one. Please help! @O2