O2 Outage Report in Woking, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Woking come from postal codes GU22.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at O2
O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Woking, Surrey, England
The most recent O2 outage reports came from the following cities: London, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Farnham, Hounslow, Sandhurst, Esher, Pirbright, Kingston upon Thames and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Guildford |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Shaney
(@ShaneyFirkins96) reported
from
London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jono Dixon @sunkfarmer©️
(@no1sunkfarmer) reported
@O2 Your customer service team have just confirmed it's a scam. Thanks for replying.. I have this new twitter account, you followed my old account could you please refollow .. TIA
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BD3⚽
(@bluboy333) reported
@O2 upgraded my phone yesterday and have not been able to get incoming calls since. Outgoing is fine. Tried to chat online but 'too busy' apparently. Then call and wait for over half an hour then when they answer they cut me off. NO call back. Really poor service 😢 #o2
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lifeisapunch
(@lifeisapunch) reported
@O2 it's disgusting that you pass me for two lines Make me take a next line out as mistak (u say).. cancel it 🤔and now I need my next line your saying no. Each time I call your hanging up.. so how this bills and complaint gonna go? I HAVE RECORDED EVER CALL U HAVE DROPPED. RUDE
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Jessicca Teanby
(@JessiccaTeanby) reported
02 signal is rubbish I haven't had proper signal for weeks so what am I paying £50 for ? @O2
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sammie
(@xxxsammiexxxxx) reported
@O2 I’ve done all the tips, there is a network issue at my post code. It needs looking into
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Aaron
(@azzamelion123) reported
@VMO2News @virginmedia @O2 Worst company I have ever dealt with, waiting for a call back from customer service for over 2 months after Fraudulently being signed up for a 18mth contract without my knowledge by a member of their staff!! Called them 9 times and no one ever calls you back. Avoid at all costs!
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Simon O'Hara
(@simon_ohara) reported
@O2 Hi there, I’ve been held in a queue now for 50mins on your customer service line. Just trying to sort out a contract cancellation. Any idea when my call will be answered??
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sammie
(@xxxsammiexxxxx) reported
@O2 how can I get a booster or someone to boost the network coverage in my area. As I’m getting no signal in my household I’m living on WiFi #CustomerServic #o2
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Carol-Jane ♡
(@Carol_jane69) reported
@O2 how do I go about getting a new SIM card for a pay as you to customer? They have a new phone and need a small sim size so sim swap will be needed
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Craig
(@Trothylad) reported
Desperately trying to speak to @O2 on the phone, every time I choose an option the lady goes ‘thanks, bye’ and hangs up. Can anyone help?