O2 Outage Report in Woking, Surrey, England

Problems in the last 24 hours in Woking, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Woking, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Guildford, Aldershot, Leatherhead, Wokingham, Woking, Farnham, Hounslow, Sandhurst, Esher, and Pirbright.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	1 day ago
Guildford	Internet	14 days ago
Aldershot	Phone	26 days ago
Leatherhead	Phone	1 month ago
Wokingham	Internet	1 month ago
Woking	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

• 
  Jade Sharp (@jadesharp1992) reported 4 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Bari Heer (@B_Heer84) reported 6 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Lyndall (@LyndallAnn) reported 11 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

• 
  لويد سا (@iLloyd_Sa) reported 15 minutes ago from Brentford, England

  @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

• 
  Denis Field (@DenisField) reported 17 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  utterlee (@LeeButterley) reported 17 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Robert Blevin (@RobertBlevin) reported 24 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  Emma Egbers (@EmmaEgbers) reported 26 minutes ago from Cobham, England

  @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

• 
  VOTE (@ZoeThomas1204) reported 31 minutes ago from Guildford, England

  I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

• 
  Astro Gyal 💦 (@Astr0Isha) reported 33 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  Mia Johnston (@miajohnston1967) reported 36 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

• 
  Jack Aaron Davies (@jackaarondavies) reported 37 minutes ago from Richmond, England

  @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 37 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Sarah Ward (@tiggsie) reported 41 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  Dré (@daktadre) reported 43 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  sally (@sally290718) reported 44 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  ⚫️Lara King BA (Hons) (@laracking) reported 46 minutes ago from Farnham, England

  Help me please, @O2

• 
  Damian Davis (@DamianPDavis) reported 47 minutes ago from Spelthorne District, England

  @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

• 
  Bec Osborne (@BecOz14) reported 48 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  N I C K 🇿🇼 (@Nick_G6) reported 50 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chelsea Guy (@xchelseaguy1) reported 11 minutes ago

  @O2 No signal again. Said it’s a phone mast in my postcode, but I was in a completely different area miles away when it started, and still have no signal now. Faulty device and keep cancelling the swap!!!! Pathetic customer service

• 
  Aaron (@tacjets) reported 13 minutes ago

  @O2 Hi yes both of us tried manually selecting networks. It hasn't worked unfortunately - our signal bars on our phones (S21 ultras) do not show the small "R" for roaming - last 3 days in France it showed the "R" our roaming is 100% turned on - like I said last 3hrs stopped working.

• 
  Mark S (@MarkSutcom) reported 14 minutes ago

  @O2 Hi, I am travelling to Mauritius next week - I have a monthly contract. What's the cost of using data if wifi not available in an emergency (Covid etc)?

• 
  Rich Moors (@RichMoors) reported 18 minutes ago

  @O2 is your service down in Ireland as I have just landed and my phone won’t connect (luckily the airport has WiFi)

• 
  Graemehausen (@mightykotor) reported 20 minutes ago

  @O2 any chance of you looking to improve your signal in the LS25 postcode area (Kippax in particular is abysmal)?

• 
  『abnormalbeauty』 (@modernbeauty_) reported 20 minutes ago

  @O2 Hi, for some reason roaming is not working in Italy. It comes and goes every now, but it’s always greyed out. I already tried the solutions you suggest on your forum and nothing changes. Can you please help?

• 
  Tony Whilding (@tonywhilding88) reported 21 minutes ago from Wrexham, Wales

  @O2 not quite sure what I pay my contract towards, the service has been absolutely shocking for weeks now, 4G at times throughout the day is non existent and I know others have the same frustrations. Friends on other networks in the mean time have no issues.

• 
  Viran Patel (@viranrpatel) reported 22 minutes ago

  @O2 my Esim has no service and your online customer services have no agents available. How am I supposed to resolve the issue? I have a French mobile number you can contact me on as i am abroad on holiday

• 
  Rich Moors (@RichMoors) reported 23 minutes ago

  @tacjets @O2 The first thing I did was check the service and it said everything was fine so but there is 3 of us and none of our phones are connecting, must be a problem somewhere Hopefully it will be a quick fix

• 
  Aaron (@tacjets) reported 24 minutes ago

  @O2 And 90% of the time both our phones are showing "no service" or "emergency calls only" it's definitely something 02's end - too much coincidence for both mine & partners phone to stop working same time in Paris.