O2

O2 Outage Report in Woking, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Woking, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Woking, Surrey, England 12/05/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woking, Surrey, England

The most recent O2 outage reports came from the following cities: Hounslow, Surbiton, London, Camberley, Richmond, Godalming, Dorking, Oxshott, Farnborough, Feltham and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Internet
United KingdomSurbiton Phone
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • Nick_G6 N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, England

    Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • daktadre Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • AnnKerridge Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • clairepiper Claire Piper (@clairepiper) reported

    @O2 Could I possibly DM you my account details for you to check if I am able to cancel please as I’m at work all day so don’t have the time to call customer services

  • lil_skyscraper_ Sarah ツ (@lil_skyscraper_) reported

    @O2 I’m going to upgrade when the newer version comes out, I’ll still be keeping the airtime tariff just trying to cut down my monthly bills.

  • kizamilovemail specimen♡girl (@kizamilovemail) reported

    hey @O2 i think you might want to sort out the amount of number spoofing scams on your network bc ive just had to explain to a confused man that no, my sister didn't phone you plusnet never did this to me

  • TheSteveShenton Stephen Shenton (@TheSteveShenton) reported

    @O2 The app works but I don't always have my phone to hand. I would still like to be able to access the website. It doesn't work with any computer or browser.

  • Life360 Life360 (@Life360) reported

    @SparklyG @O2 Hi, we are not seeing the DM from you. Can you please send another DM to Life360 only with the email address on your account and a description of the problem? Looking forward to hearing from you soon. Thanks! ~Kris

  • bossarocker Lou Armer 🦙 (@bossarocker) reported

    @O2 Lol, how hard is it to resend an email? It's only the links that need fixing. You should have done this yesterday as soon as customers alerted you to the problem. Anyway, it's all moot now as I won't be a customer of yours for much longer.

  • jwayne_1972 Jayne (@jwayne_1972) reported

    Hoping someone at @O2 actually responds to my partners complaint and resolves the issues ASAP. Have sent a DM as a last resort! Please check

  • williamsXbaby Ryan Williams (@williamsXbaby) reported

    Hello @O2 , can you please explain to me why I've spent all morning on the phone to 4 different people at your call center with my complaint only to be told the robots won't work right. Passed from pillar to post with my complaint and got absolutely nowhere.

  • bullyathome Leigh Bullimore (@bullyathome) reported

    @itsonlymeruth @O2 No, when I called O2 customer services they were adament this wasn't happening and if I wanted to leave I'd need to pay my early termination charge... Will be trying again today...

  • watseyG Watsey (@watseyG) reported

    @O2 no service on new phone/sim been told the sim is broken but can’t get hold of anyone to sort it ?