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O2 Outage Report in Woking, Surrey, England

Why is my O2 service not working?

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The latest reports from users having issues in Woking come from postal codes GU22 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Woking, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Woking, England

The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Leatherhead, Wokingham, Woking, Farnham, Hounslow, Sandhurst, Esher, Pirbright, Kingston upon Thames, and Ascot.

CityProblem TypeReport Time
Guildford Internet 7 days ago
Aldershot Phone 19 days ago
Leatherhead Phone 23 days ago
Wokingham Internet 27 days ago
Woking Internet 28 days ago
Leatherhead Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Woking, England

Latest outage, problems and issue reports in Woking and nearby locations:

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • MaryFaulkner68
    Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • SusanRalph21
    Susan Ralph (@SusanRalph21) reported from Farnham, England

    @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

  • GhadeerAhmed96
    Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • Seanielondon
    Sean Flatley (@Seanielondon) reported from Hounslow, England

    @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • azhaarashraf
    Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • ChatanG001
    C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • Daysack_
    DaySack_ (@Daysack_) reported from Fleet, England

    @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

  • savio_metal17
    Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • AddingtonSteph
    Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • turningleftfor
    Turningleftforless (@turningleftfor) reported from Guildford, England

    @Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mats_247
    Matti (@mats_247) reported

    @O2 any idea how long 4g problems will persist DE55 5 area?

  • Kai_Hustle
    lone wolf (@Kai_Hustle) reported

    @O2 have literally THE WORST customer service I’ve EVER received in my life. Do you know how many of their team have just hung up the phone on me over the past 2 days.

  • clintskeeey
    Clint (@clintskeeey) reported

    @Jesssoulsby02 @O2 Hi Jess. No they were awful. Said they would give me something like £20 as a goodwill gesture. I left them

  • rbarkley82
    Robert Barkley (@rbarkley82) reported

    @viennacup1 @O2 It was DPD in Mallusk that stated no pre12 delivery service from DPD NI

  • nolovelikegin
    Holly (@nolovelikegin) reported

    @O2 Hello. My phone was disconnected yesterday despite my account being up to date with a payment due in the 9th and no warning. I paid yesterday anyway and over 24hrs has passed and no service is back i cannot even call 202 or 2729 just automates and cuts off.

  • GMNO1FAN
    GMNO1FAN 💙 (@GMNO1FAN) reported

    Hi @O2 I have not had any signal all day is the network down in the North West? Thanks 📱

  • SILEeeles
    Stevie (@SILEeeles) reported

    @ajbling62 @O2 ID network uses Three UK, why are you moaning at o2?

  • Cecetumini
    Melissa Tumini (@Cecetumini) reported

    @O2 having real issues with data is there an issue with the network on the North West

  • andy_uk44
    I am just me (@andy_uk44) reported

    @O2 only 6 more days to get the signal issue sorted and seeing nothing has been done since last week then I will be cancelling my contract soon enough and then I will have no means of phone contact for incoming calls for jobs

  • JimSleith
    Jungle Jim 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JimSleith) reported

    @asda_mobile too late; already moved to @O2 . The issues with payments is the same as a multitude of Asda customers are having.