O2 Outage Report in Woking, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Woking, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Woking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Woking, Surrey, England
The most recent O2 outage reports came from the following cities: London, Godalming, Dorking, Oxshott, Farnborough, Feltham, Walton-on-Thames and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Godalming |
Phone | |
| London |
Phone | |
| Dorking |
Internet | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Woking, England
Latest outage, problems and issue reports in Woking and nearby locations:
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Mary Faulkner
(@MaryFaulkner68) reported
from
Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mr_E2023
(@MR_E1978) reported
@O2 get error 500 when trying to sort a payment wtf us going on. on chat since 16.00 today still no reply it's urgent
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Lu
(@LuSchmoo) reported
@O2 @tescomobile hello, thank you for fixing the phone masts in my home area after I reported to you on the lower than expected signal strength, had a message today confirming that it was fixed. Now I almost get full signal.
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Duncan 🙏 🇺🇦 ❤️ 🌻
(@Duncan_Leeds) reported
@virginmedia @O2 Match made in heaven - don’t think so. Told my pretty basic package goes up from £60 to £75, yet a new customer can get a better package for £29.99. Phoned to ask if I could have the same & was basically told to bugger off. Not much point sticking around then. Off to @EE we go…
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Martin Youldon
(@martin_youldon) reported
from
Southend-on-Sea, England
@O2 been trying to get through to customer services for 4 days! On hold for 20-25 mins no answer, tried all different times of day & now after 15 minute wait line cut off
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Leanne
(@LionWomanROARRR) reported
@O2 please can you fix issue website is saying voucher number is incorrect
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Kamal Suhi
(@KamalSuhi) reported
@O2 Reason to hate 02. Bad customer service. Overcharged for that you haven’t used it.
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Sonsoles A. Miguel
(@solalmi) reported
@O2 terrible customer service. I requested a phone number transfer last Friday and still hasn’t happened. Now the ******* the chat says my partner needs to call you again to raise another enquire as the data provided was wrong, but the guy on the phone said everything was ok!WOW
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Nicole Black
(@Nicole_90xx) reported
@O2 @Bulla22139723 I'm having the same issue using chrome to check I can't ever log in via the app but data is saying unavailable really annoying as I'm trying to keep an eye on it
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therealtom
(@insidetheWH) reported
@O2 useless network. Number not ported over and sim isn’t working. Getting robot replies from customer chat telling me my local mast isn’t working. I’m not even there and they refuse to listen. AVOID this network at all costs