O2 Outage Report in Bracknell, England

Problems in the last 24 hours in Bracknell, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Bracknell, England

The most recent O2 outage reports came from the following cities: Maidenhead, Uxbridge, Reading, Aldershot, Wokingham, Woking, Sandhurst, Slough, Pirbright, and Ascot.

City	Problem Type	Report Time
Maidenhead	Internet	1 day ago
Uxbridge	Phone	6 days ago
Reading	Total Blackout	15 days ago
Aldershot	Phone	22 days ago
Reading	Total Blackout	29 days ago
Wokingham	Internet	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Bracknell, England

Latest outage, problems and issue reports in Bracknell and nearby locations:

• 
  Sarah 🧡 (@MissusWebb) reported 5 seconds ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  Greg Meeres (@akasha303) reported 5 minutes ago from Twyford, England

  @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

• 
  Eoin Charles (@ecsg1798) reported 9 minutes ago from Reading, England

  @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

• 
  Toby (@tobyd360) reported 10 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Ross Brown (@RossBrown1_1) reported 13 minutes ago from Wokingham, England

  @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

• 
  Avigazed (@Avigazed) reported 16 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Harry Robertson (@HarryRobertson5) reported 27 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  Bethany Hewitt (@bethanyxhewitt) reported 34 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  Eoghan (@owengmusic) reported 35 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

• 
  Eoin Charles (@ecsg1798) reported 38 minutes ago from Reading, England

  @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 38 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  STEELEY (@Daftblonde64) reported 39 minutes ago from Reading, England

  @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

• 
  Joeachilles.com (@JoeAchilles) reported 40 minutes ago from Denham, England

  Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

• 
  Dan Patel (@dan_patel90) reported 43 minutes ago from Reading, England

  @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

• 
  Ann (@AnnKerridge) reported 45 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  Olivia Khwaja (@oliviakhwaja) reported 46 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Nina Van Driel (@ninavdbennett) reported 47 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Harry Robertson (@HarryRobertson5) reported 47 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  Georgie Tongue (@SaintGeorgie) reported 52 minutes ago from Wokingham, England

  @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

• 
  sally (@sally290718) reported 55 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝑀𝑎𝑛𝑜𝑛 (@_AllOfLouis) reported 8 minutes ago

  @O2 @HallyuPopFest Can someone help me join the presale ? 🥺

• 
  Sophie Timms (@sophietimms) reported 9 minutes ago

  @O2 I swapped to your service a couple of months ago- but I rarely have enough signal to make/receive calls, I can’t ever text/ call android phones and w wifi on underground I can’t iMessage. Is there a chance my contract didn’t switch over properly? I don’t know what to do!

• 
  Dil🎗️M(C)Andy 🇪🇬➡️🇹🇷 (@MacAttac27) reported 10 minutes ago

  @O2 Dear @o2 quick question...why have you charged £150 for a £10 a month simonly account? Due to poor customer service and potential fraudulent activity during the last year decided to move mother's SIM only account. Now we have move being charge £150 for the privilege.😭

• 
  Liza McDermid (@sheepburd) reported 10 minutes ago

  @O2 is there an issue with your payment system? Tried twice to pay bill online, called and agent tried twice. None have been successful but I am able to use the card to purchase elsewhere? I do not want a late fee on my bill. Thanks

• 
  Big Meow Meow ⁷ // a lil inactive atm (@toooldtobe1) reported 16 minutes ago

  @O2 @HallyuPopFest Hi O2, long time customer here. Can you kindly suggest that they lower their prices for this event? Thx.

• 
  Krzysztof (@KRZYSZTOF_UK) reported 17 minutes ago

  @O2 really poor customer service. I've been chatting twice. Twice disconnected by team members. I will buy a mobile somewhere else.

• 
  kat (@kaffachino) reported 19 minutes ago

  @O2 Hiya, the side button on my iphone has broken, i’ve had it on contract with you for over a year. is it possible to get the fixed? and approx how much would it cost?

• 
  crazyginge (@DionneRob3) reported 19 minutes ago

  @O2 Customer Service is shocking! Being passed from advisor to advisor. Assured somebody will contact me back and they never do and now getting demand letters!! For your error.

• 
  BMeds (@BertieMeds) reported 21 minutes ago

  @O2 can you help me understand why I've been charged over £40 for one day data use while abroad instead of the standard O2 Travel cost ?

• 
  Tracyd (@Tracyd75883074) reported 22 minutes ago

  @virginmedia @O2 @Ofcom I am unable to get the advertised speed boost via volt as the virgin v4 hub is oos and being held for new customers. They have told me there is limited availability, however as a loyal customer it seems I am not entitled to it. This needs looked into.