O2 Outage Report in Bracknell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bracknell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Bracknell, England
The most recent O2 outage reports came from the following cities: Maidenhead, Uxbridge, Reading, Aldershot, Wokingham, Woking, Sandhurst, Slough, Pirbright, and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 hours ago |
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Phone | 6 days ago |
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Total Blackout | 15 days ago |
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Phone | 22 days ago |
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Total Blackout | 28 days ago |
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Internet | 29 days ago |
Community Discussion
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O2 Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
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Ann (@AnnKerridge) reported from Wokingham, England@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Stephen ♏️🏳️🌈 (@SequinSte) reported from Barkham, England@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Mia Johnston (@miajohnston1967) reported from Bracknell, England@O2 very poor customer services fuming is an understatement 😡
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Andrew Leason (@ANDREW0675) reported from Woodley, England@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Bari Heer (@B_Heer84) reported from Wraysbury, England@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Bec Osborne (@BecOz14) reported from Camberley, EnglandHave had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Joeachilles.com (@JoeAchilles) reported from Denham, EnglandMother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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peter (@peter33266430) reported from Slough, England@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Dan Patel (@dan_patel90) reported from Reading, England@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mickey Tank Bank (@ironic_cheese) reported@VodafoneUK You can save significant amounts by buying direct from Samsung. Was with Vodafone for almost two decades but the service kept getting worse. At no point did they try and retain me, until I requested my PAC code and moved to @O2 Even then the deals were the same as new customers
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Sam Steele (@sammiebrooke25) reported@O2 I just upgraded got Disney plus, is it free for 6 months? Will I get a email before it ends to cancel? Thanks
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kirsty wear (@kirstywear) reportedHi @O2 I have to text my 80 year old stepfather in Nz to call me because international calls are still not working on my account. Reminds me a bit of student life. Except I’m 47, own my house and just want to check in on my family during a global pandemic. #sortitout #shambles
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Virgin Media O2 News (@VMO2News) reportedRoam Freely on @O2 – the only major network that isn’t bringing back EU roaming charges. @O2’s latest campaign launches today with Bubl jet setting around the EU hassle-free. #BetterConnected #O2RoamFreely
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Wayne Beyers (@trevynuk25) reported@tescomobile @O2 Please sort the network bandwidth out in Plymouth and East Cornwall. Full 4G signal and data is completely unusable! #slow #4G #stoneage
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Ashleigh Elizabeth 🦋 (@ashelizax) reportedDo not get the Samsung flip!! Many people reporting the same problem with the screen and both @O2 and @SamsungMobile refuse to fix it. In 3month the phone has dropped to the value of £30 🙃
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Paul Wood (@PaulWood1966) reported@O2 Hi O2 , this is still ongoing !!! Received a text a week ago to say the issue was resolved and the signal worked for less than a few hours then went off again . This is an absolute joke , just shy of a month with no signal
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Andy Hull (@AndyHull79) reported@emifinch Called me, convinced me they were @O2, got into my account, changed my login details, bought an expensive phone on credit, got it delivered to a London address. All seemed credible: they started with some of my details, calm when challenged, call-centre background noise, etc…
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Jade Maria ⚓️ (@JazzyJade) reported@O2 hi 👋🏼 I’ve just sent a DM regarding a big problem I’m having with my account. Any advice would be much appreciated! Thanks!
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Sian Elin Pedrick (@SianElin_PT) reported from Llanelli, Wales@MoneySavingExp I’ve been trying to disconnect from @O2 since I moved last November! Paying £18 a month despite not receiving any service from them!! They just told me that they can’t do anything as I’m tied into a contract!! Isn’t this a breach of contract @MartinSLewis