O2 Outage Report in Bracknell, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bracknell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (29%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Bracknell, England
The most recent O2 outage reports came from the following cities: Slough, Ascot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Pirbright |
Phone | |
| Slough |
Phone | |
| Ascot |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Slough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
-
Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
-
Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
-
peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
-
Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
-
Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
-
sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
-
Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
-
Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
-
Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
-
Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
-
Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
-
Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
-
Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
-
Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
-
Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
-
Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
-
Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
-
Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
-
Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
-
Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
lou
(@iaconic_) reported
@BCantona7 @O2 Surely this would mean that the terms of the original contract have changed and is no longer legally valid? In theory people could cancel their contracts?
-
Burnside
(@Burnside_5) reported
@O2 @Aumz So we never get the benefit of a negative RPI, all take and no give isn’t it?
-
Mr Rasheed
(@MrRoRash) reported
@O2 shocking customer service yet again. Tried to talk to someone about yet another price hike. Was put through to 4 people within the same department, 3 of which said I’d be connected to the complaints team. The 4th then said there is no complaints team and then disconnected 😤
-
Vanessa Booty
(@Vanessabooty1) reported
@jodielouiseart @O2 This? I told them my data was unusable in places it was normally absolutely fine, and they said ‘connect to wifi’? I was like ‘how about give me the service I pay for’! Now I have to pay more for a service that has done nothing but get worse! Um no!
-
Vanessa Booty
(@Vanessabooty1) reported
@O2 @nickgd99 Stop telling people to use wifi when they should be able to use the service they pay for! Ps sorry to the person on the Twitter account, I know this isn’t your fault!
-
Jon Kirby
(@JonKirby1974) reported
Hey @O2 I thought we be together a while. But if you're gonna have my pants down by hiking my bill up £7 a month by adding 13% inflation + 4% for shits n giggles then alas I'll be off when my contract ends. I'd love to have a 13% payrise..... corporates are ***************
-
MoonBugatti
(@SiinghAaron) reported
@O2 how to I cancel my contract with you guys
-
Jonathan Sebine
(@JonSebine) reported
@O2 why can nobody help with adding my daughters account to MyO2 for an account which I set up. The bottom line is none of your support know how to do it.
-
Bristowvian
(@AGlensMan) reported
@O2 Well, you shower of thieving ratbags, like so many on here, my time with you will be up in September and I'll be waving goodbye. I genuinely don't think these are idle threats. A very poor and short-sighted business decision...
-
BessieB.UK
(@BessiebUk) reported
@virginmedia @TheBHF @O2 You sent a letter to me asking me to contact you about a hub change - an hour in and the line goes dead! Your CS is absolutely terrible 😢