O2 Outage Report in Bracknell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bracknell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bracknell, England
The most recent O2 outage reports came from the following cities: Sandhurst, Slough, Pirbright, Ascot and Reading.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
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Jacqueline de Rojas CBE
(@JdR_Tech) reported
from
Taplow, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Mary Faulkner
(@MaryFaulkner68) reported
from
Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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GismoDan
(@Gismo_the_Rogue) reported
from
Reading, England
@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Debbie Haden
(@DebsHaden) reported
from
Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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MrDavidUK
(@MrJedi66) reported
@O2 hello. Please can you let me know what is the best way to speak to someone regarding my o2 account? You seem to make it impossible to speak to anyone. No one answers the phone. The virtual assistant never connects. DM via twitter fails. Please help me.
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Ste
(@stevecrisps) reported
@O2 has the worst customer service in history. Waited 40 mins to be told by a member of staff they didn't know how to help and someone would email in 5 ******* working days
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Angry Consumer
(@4ngryConsumer) reported
It’s been two weeks since it was submitted, typical automated response “we’ll respond within 7 days”. But no customer care, or compassion given. Especially considering this was @O2 dropping the ball. BIG TIME.
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Terry Hughes
(@ctidbluemoon) reported
@O2 are useless. Noone available to speak to regarding a issue. They don't have a live chat, they don't reply to DMs on here. Just a joke of a company
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MrDavidUK
(@MrJedi66) reported
@Jontafkasi @O2 Same here. Moved from virgin to o2 and having major issues. And like you getting nowhere with speaking to anyone at o2. If you do get anything from them any chance you could let me know so I can pursue?
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Hayley Smith-Pryor
(@Hayleyss) reported
@O2 I’ve been called so many times by your call centres in India, and despite my constant (now demanding) request to be removed from your marketing database, they hang up and just call me again another few months later - this was the number today 020 8058 8790 😡
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Bhavik Sanghvi
(@b2sanghvi) reported
@O2 been waiting for customer care for 2 hrs! and error on the accounts. How do I get things moving with you?
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abby
(@abbyjsmithh) reported
@O2 I've spoke to multiple customer service since Thursday and this still hasn't been done?? Can you send me a DM thanks.
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Jon
(@Jontafkasi) reported
@MrJedi66 @O2 No problem. Although I don't hold out much hope, I've had the same conversation with this agent twice now including confirming my name and address and it looks like they're trying to start it off again. It's like talking to a bot.
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Angry Consumer
(@4ngryConsumer) reported
@O2 @Ofcom How long should I expect to wait before literally anyone from @O2 responds to my complaint? Not even a call or email to say “we’re still looking into it”…?! You allowed my number to be ported out, despite being told it was fraudulent and now your ghosting me…