O2 Outage Report in Bracknell, England

Problems in the last 24 hours in Bracknell, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Bracknell, England

The most recent O2 outage reports came from the following cities: Maidenhead, Uxbridge, Reading, Aldershot, Wokingham, Woking, Sandhurst, Slough, and Pirbright.

City	Problem Type	Report Time
Maidenhead	Internet	3 days ago
Uxbridge	Phone	8 days ago
Reading	Total Blackout	17 days ago
Aldershot	Phone	24 days ago
Reading	Total Blackout	1 month ago
Wokingham	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Bracknell, England

Latest outage, problems and issue reports in Bracknell and nearby locations:

• 
  sally (@sally290718) reported 2 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  Ann (@AnnKerridge) reported 5 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  Harry Robertson (@HarryRobertson5) reported 6 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  Ross Brown (@RossBrown1_1) reported 7 minutes ago from Wokingham, England

  @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

• 
  Eoin Charles (@ecsg1798) reported 15 minutes ago from Reading, England

  @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

• 
  Olivia Khwaja (@oliviakhwaja) reported 17 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Bethany Hewitt (@bethanyxhewitt) reported 21 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  Avigazed (@Avigazed) reported 21 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Eoin Charles (@ecsg1798) reported 22 minutes ago from Reading, England

  @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

• 
  peter (@peter33266430) reported 24 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 27 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  Nina Van Driel (@ninavdbennett) reported 29 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Toby (@tobyd360) reported 34 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Eoghan (@owengmusic) reported 37 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

• 
  Harry Robertson (@HarryRobertson5) reported 42 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  Dan Patel (@dan_patel90) reported 45 minutes ago from Reading, England

  @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

• 
  Georgie Tongue (@SaintGeorgie) reported 48 minutes ago from Wokingham, England

  @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

• 
  Joeachilles.com (@JoeAchilles) reported 49 minutes ago from Denham, England

  Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

• 
  Greg Meeres (@akasha303) reported 52 minutes ago from Twyford, England

  @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

• 
  STEELEY (@Daftblonde64) reported 55 minutes ago from Reading, England

  @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark B (@smuk1) reported 4 minutes ago

  Never ever move your mobile service to @O2 because it won't work. Cut off day 2, promises broken. 3 days trying to port a number and still no success. Still trying but no access to bank authentication or HMRC login texts.

• 
  Jay (@join4te) reported 6 minutes ago

  @O2 Day 33 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

• 
  stephen ibbotson (@stephenibbotso1) reported 9 minutes ago

  @O2 Thanks , that’s what I was told when I called . They told me to call back tomorrow. It’s about an upgrade I did yesterday can you help with that?

• 
  AE (@eastmandoo) reported 13 minutes ago

  @O2 @GoodThingsFdn @virginmedia Do not join O2 horrendous customer service

• 
  Vivek Pillai (@VivekPillai4) reported 14 minutes ago

  @O2 I am not sure why I have been charged 5 pounds per day for 4 days in the USA when my data roaming is off, I have a travel bolt on and I have a 10 pound spending cap. Unable to get through to your customer service on your app. Not impressed

• 
  Cymraesydwi 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇺🇦 💜🤍💚 (@cymraesydwi) reported 15 minutes ago

  Really, really regretting leaving @O2 and moving to @tescomobile . Tesco service has been absolutely shocking. I've been waiting for them to port my number since 6th Dec. Multiple online chats, conversations with staff in-store, DMs on here and zero progress.

• 
  Glen Cox (@Glencox1986) reported 17 minutes ago

  @O2 had no service for 2/3 days now around Tadworth, understand there’s an issue with one of the masts near here but I work from home and this is a real pain. Any significant update?

• 
  Mark B (@smuk1) reported 19 minutes ago

  @O2 ah yes i see you've replied to yesterdays tweet earlier today. Have DM'd you now but nothing is any further forward than it was on Monday. In fact its moved backwards as Tesco mobile have cut off my service.

• 
  Dan (@JaffaMeme) reported 21 minutes ago

  @O2 really suffering in @ShitChester , looks like multiple sites have gone offline for no apparent reason? Anyone else noticed data / calls / texts not working?

• 
  Matt (@dlcmatt) reported 22 minutes ago

  @O2 I’d like to see my last 6 bills please not just the final one. Can you help with that please?