O2 Outage Report in Bracknell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Bracknell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Bracknell, England
The most recent O2 outage reports came from the following cities: Maidenhead, Uxbridge, Reading, Aldershot, Wokingham, Woking, Sandhurst, Slough, and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
|
Internet | 6 days ago |
|
Uxbridge
|
Phone | 11 days ago |
|
Reading
|
Total Blackout | 20 days ago |
|
Aldershot
|
Phone | 27 days ago |
|
Reading
|
Total Blackout | 1 month ago |
|
Wokingham
|
Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandHello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Pete (@gonnella) reported from Woodley, England@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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STEELEY (@Daftblonde64) reported from Reading, England@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Greg Meeres (@akasha303) reported from Twyford, England@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Dan Patel (@dan_patel90) reported from Reading, England@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Ann (@AnnKerridge) reported from Wokingham, England@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Frances Emily Rogers (@francesemily87) reported@O2 What is the benefit of being an O2 customer and having O2 priority when I couldn’t even access the app, let alone get any Peter Kay tickets!? Absolute shambles!
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Rosie W (@RoWozzle) reportedI love how 4G with @O2 means no signal at all
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🦇 Oxygen Time Bomb 🦇 (@oxygentimebomb) reported@O2 I was interested to change to O2 from EE but am amazed during account creation at the password policy being limited to 16 characters with no use of symbols, this is far from a secure option and I can’t quite understand this being so poor. Is this right?
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Steve (@RadiationSteve) reported@O2 It was all done in time as instructed by the O2 store, no one replies when I send info by via email, such as the proof of purchase to confirm the phones, black hawk do nothing despite what must be 10 calls to them, plus the O2 help line
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Victor Meldrew (@VictorMeldrew00) reported from Spalding, England@O2 Are there any plans to support family setup for Apple Watch? Also why does requesting an esim need me to go instore or get something mailed out. EE support the first and on the latter it’s done online via a QR code!
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Nath(an) (@InfieldFryUp) reported@Roseyanny @O2 The O2 shop in Chester admit that the service is not acceptable. Go in there and have a rant or two. I didn't even have to return the phone. Result.
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Sophie Elizabeth (@Swagphiie) reported@O2 I recently received a sim card for yourselves through Virgin media. I can't login as it advises my account isn't active? I have sent you a DM if you could help please.
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Lyndsey Jane (@Lyndsey_JaneC) reported@O2 sooo annoyed!! Trying to do a webchat with an advisor on the app.. brings up options to help with them takes me to a website detailing it. I don’t need that I need a human!! Really wishing I hadn’t moved networks!!
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Amy B (@AmyB03238619) reported@O2 I seem to be having problems receiving and making calls. When someone tried to call me it says 'number unavailable' when I call out it just cuts off without ringing.
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Jay (@join4te) reported@O2 Day 1 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.