O2 Outage Report in Bracknell, England
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The latest reports from users having issues in Bracknell come from postal codes RG12.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bracknell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (25%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Bracknell, England
The most recent O2 outage reports came from the following cities: Reading, Bracknell, Guildford, Slough, Uxbridge, Camberley, Weybridge, Egham, Ascot, Woking and Lightwater.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Bracknell |
Phone | |
| Guildford |
Phone | |
| Reading |
Phone | |
| Slough |
Phone | |
| Uxbridge |
Total Blackout |
Community Discussion
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O2 Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
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Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Eddy
(@ChrisEddy_7) reported
@O2 Well that’s completely different to what your live chat agent and the customer services agent Michelle Steffens who rang me yesterday told me. So why am I being constantly lied to? No I won’t DM you as you don’t respond to DMs I would rather all your customers know your issues
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Arthur Curry
(@aquaman4002) reported
Does @O2 just pick what customer service they want to answer and ignore anything else?
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;
(@solskjaerssreds) reported
@theOGSeffect @O2 tbf we never mention that to customers & the whole point of the DD guarantee if for situations like this where the company have taken the money without authority
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Sarah Warrington
(@SarahWarringt20) reported
@O2 @TalkTalk just spend 1hr 15 minutes trying to get my vulnerable elderly dad’s mobile transferred to 02 as his phone is broken - £5 per month sim only - but he only has a building society account. @O2 apparently can’t facilitate this without a bank card! He’s 82 & shielding!
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Michael Davis
(@michaeltee132) reported
@O2 trying to cancel my account as you have charged my two months money in one month, vijay in your chat is about as helpful as a chocolate fireguard
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Up The John 🔴⚪⚫
(@theOGSeffect) reported
@Sully53743555 @solskjaerssreds @O2 Well told them to investigate the matter cause they left me in an undesirable situation out if someone's negligence and not listening to what I've asked for also I told the woman I was speaking to that she wasn't to blame and was doing her best to fix the issue but of course cant
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leighpovall
(@ldp67) reported
@O2 Hi @O2 following two lengthy waits yesterday to speak to you, we were told in the 1st instance 6pm yesterday then 9 am today, 1046 and still no service,
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Phoenix Theatre Company
(@PhoenixThCo) reported
@O2 NEVER GET A PHONE WITH O2. They are incapable of communicating. Their customer service is absolutely terrible. Second time in a week they’ve cancelled my entire account. Fraud department don’t respond. Absolutely appalled.
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Kyle Augustin
(@kyle_augustin) reported
@O2 Thanks I’ll be in touch - I have initially 4 accounts to migrate. @VodafoneUK it confuses me that you think treating customer poorly will not lead to customers leaving - customer experience is key!