O2 Outage Report in Bracknell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bracknell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (19%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Bracknell, England
The most recent O2 outage reports came from the following cities: Guildford, Reading, Aldershot, Wokingham, Woking, Sandhurst, Slough, Pirbright and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Reading |
Total Blackout | |
| Aldershot |
Phone | |
| Reading |
Total Blackout | |
| Wokingham |
Internet | |
| Woking |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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joodles
(@joodles15) reported
@O2 So a week later same rubbish service and I’ve waited 6 hours for a inbox from yourselves!! O2 customer service sucks!
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𝙴𝚕𝚕𝚒𝚎 𝙶𝚘𝚕𝚍𝚜𝚖𝚒𝚝𝚑
(@ellielouise_88) reported
@virginmedia @O2 Can I get a bit of help with this, as I’m going round in circles. I’ve been with O2 for years, and joined virgin last week, but I don’t know how I can combine the 2 as I’m new to one but not the other. Please help!
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Heather jamieson
(@HTJ1986) reported
@O2 I’d like an email address for complaints please! After spending 2hrs today on the phone to ‘customer service’ I asked for the complaints department to be told o2 do not have one?! If I want to complain then use social media! Can someone please send me an appropriate email?
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Ⓥ Ambzii_For_Animals
(@AmberCogger) reported
@SkyUK Called to discuss service issues I’ve had for about two years, got passed around the houses, got cut off, told tech team could help but never got to speak to them, ended in me cancelling after an hour and they refused to raise a compliant for me. Thanks for nothing. Hi @O2
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@O2 your customer service is still refusing to move my number to pay as you go. I just want to leave pay monthly.
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Kathleen Smith
(@Kathlee92599661) reported
@O2 linwood Renfrewshire still can't make calls without walking 200 odd miles for a signal sort you crap out
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Lewis
(@EverSoSlightlyy) reported
@O2 is there any reason my bill jumped from 60 pounds to 95 overnight and left me overdrawn and absolutely f**cked? and your app is so broken and cust supp numbers so buried i can't get ANY help at all? furious right now
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Debbie Moore
(@Debbsmx) reported
@O2 how hard is it to actually speak to someone!! Been a victim of domestic violence and need some help. Paying my abusers bill and want to stop but I can’t speak to anyone!! The bill is in my name and I am the account holder but he has the handset. There is a restraining order
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Katherine Nagle 💙
(@Hollymum28) reported
@O2 I see that it is impossible as ever to actually speak to someone at O2. For a communications company it is pretty poor. Just being sent on an endless unhelpful loop of screens which don't sort my problem out. Apparently you are too busy to talk to customers on chat
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🤍❤️🤍 Łukasz M Sielski 💉💉
(@sielay) reported
@O2, ghosted me, of course. Another day without the services. Another day your team hides against internal made up timeframes when the device is with you. You lost a customer now.