O2 Outage Report in Bracknell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Bracknell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Bracknell, England
The most recent O2 outage reports came from the following cities: Maidenhead, Uxbridge, Reading, Aldershot, Wokingham, Woking, Sandhurst, Slough, and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Phone | 8 days ago |
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Total Blackout | 17 days ago |
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Phone | 24 days ago |
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Total Blackout | 1 month ago |
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Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
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sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ann (@AnnKerridge) reported from Wokingham, England@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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peter (@peter33266430) reported from Slough, England@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Dan Patel (@dan_patel90) reported from Reading, England@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Joeachilles.com (@JoeAchilles) reported from Denham, EnglandMother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Greg Meeres (@akasha303) reported from Twyford, England@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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STEELEY (@Daftblonde64) reported from Reading, England@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark B (@smuk1) reportedNever ever move your mobile service to @O2 because it won't work. Cut off day 2, promises broken. 3 days trying to port a number and still no success. Still trying but no access to bank authentication or HMRC login texts.
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Jay (@join4te) reported@O2 Day 33 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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stephen ibbotson (@stephenibbotso1) reported@O2 Thanks , that’s what I was told when I called . They told me to call back tomorrow. It’s about an upgrade I did yesterday can you help with that?
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AE (@eastmandoo) reported@O2 @GoodThingsFdn @virginmedia Do not join O2 horrendous customer service
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Vivek Pillai (@VivekPillai4) reported@O2 I am not sure why I have been charged 5 pounds per day for 4 days in the USA when my data roaming is off, I have a travel bolt on and I have a 10 pound spending cap. Unable to get through to your customer service on your app. Not impressed
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Cymraesydwi 🏴 🇺🇦 💜🤍💚 (@cymraesydwi) reportedReally, really regretting leaving @O2 and moving to @tescomobile . Tesco service has been absolutely shocking. I've been waiting for them to port my number since 6th Dec. Multiple online chats, conversations with staff in-store, DMs on here and zero progress.
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Glen Cox (@Glencox1986) reported@O2 had no service for 2/3 days now around Tadworth, understand there’s an issue with one of the masts near here but I work from home and this is a real pain. Any significant update?
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Mark B (@smuk1) reported@O2 ah yes i see you've replied to yesterdays tweet earlier today. Have DM'd you now but nothing is any further forward than it was on Monday. In fact its moved backwards as Tesco mobile have cut off my service.
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Dan (@JaffaMeme) reported@O2 really suffering in @ShitChester , looks like multiple sites have gone offline for no apparent reason? Anyone else noticed data / calls / texts not working?
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Matt (@dlcmatt) reported@O2 I’d like to see my last 6 bills please not just the final one. Can you help with that please?