O2 outages and service status in Bracknell, England

Problems in the last 24 hours in Bracknell, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bracknell, England

The most recent O2 outage reports came from the following cities: Uxbridge, and Slough.

City	Problem Type	Report Time
Uxbridge	Phone	3 days ago
Slough	Phone	2 months ago
Bracknell	Phone	2 months ago
Reading	Total Blackout	4 months ago
Ascot	Internet	4 months ago
Farnborough	Phone	4 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Bracknell, England

Latest outage, problems and issue reports in Bracknell and nearby locations:

• 
  Dan Patel (@dan_patel90) reported 15 seconds ago from Reading, England

  @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

• 
  Jeetesh Luhar (@Indian_Thriller) reported 2 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

• 
  💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported 3 minutes ago from Gerrards Cross, England

  @O2 amazing customer service experience on your 202 called MARCO. 🙏

• 
  Craig (@Rochdale_Cowboy) reported 5 minutes ago from Maidenhead, England

  Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

• 
  Sarah 🧡 (@MissusWebb) reported 16 minutes ago from Burnham, England

  Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

• 
  Harry Robertson (@HarryRobertson5) reported 22 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  Georgie Tongue (@SaintGeorgie) reported 22 minutes ago from Wokingham, England

  @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

• 
  Eoghan (@owengmusic) reported 23 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

• 
  Nina Van Driel (@ninavdbennett) reported 24 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Nate Rogers (@natejrogers) reported 28 minutes ago from Wokingham, England

  So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

• 
  STEELEY (@Daftblonde64) reported 30 minutes ago from Reading, England

  @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

• 
  Joeachilles.com (@JoeAchilles) reported 33 minutes ago from Denham, England

  Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

• 
  Avigazed (@Avigazed) reported 33 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Mary Faulkner (@MaryFaulkner68) reported 43 minutes ago from Wokingham, England

  @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

• 
  Olivia Khwaja (@oliviakhwaja) reported 44 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Spencer Barfield (@Spennie105) reported 46 minutes ago from Fleet, England

  @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

• 
  Toby (@tobyd360) reported 49 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Eoin Charles (@ecsg1798) reported 54 minutes ago from Reading, England

  @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

• 
  Spencer Barfield (@Spennie105) reported 55 minutes ago from Fleet, England

  @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

• 
  Greg Meeres (@akasha303) reported 56 minutes ago from Twyford, England

  @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Max Kansas (@KansasMax) reported 4 minutes ago

  @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

• 
  Philip Wynn (@wynnbp) reported 8 minutes ago

  @wheat_daddy @O2 I could not agree more Andrew. It is simply awful. I won’t renew mine either

• 
  Lauren (@Halbutt) reported 9 minutes ago

  @O2 I have sent a direct message, regarding help of changing my surname on my account, as your website wouldn't let me upload my photo.

• 
  𝒥𝓊𝓁𝒾𝑒 𝒲𝒾𝓁𝓈𝑜𝓃 (@jsw1602) reported 9 minutes ago

  @O2 I'm trying to sign up for a SIM card online but when it goes to verify my identity with my card it doesn't work. I've used both my cards but they're not working

• 
  Steven Casey (@Steven_Casey78) reported 14 minutes ago

  @O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.

• 
  Lauren (@Halbutt) reported 14 minutes ago

  @O2 trying to change my surname and it won't let me upload my marriage certificate. Even though it's jpg. My local O2 store in Romford, wouldn't help at all.

• 
  Mr H (@ThatBloke0101) reported 15 minutes ago

  @O2 In the same areas? Bollocks. How much have paid Sean Bean for advertising the latest guff about how wonderful the connection is? Because lately it has been piss poor

• 
  Neal (@wxmsmith) reported 16 minutes ago

  @O2 This happens in Chester, Llandudno, Wrexham. My wife has the same problem, having a 6 month old and needing to check/updates things is impossible when out and about with O2. Very unreliable

• 
  Craigo (@craigo171981) reported 17 minutes ago

  @O2 @friesneverdies If this is case o2 .. why is an employee of yours calling me.. then hanging up? Literally just now.. back to the drawing board with your customer service team!!

• 
  TheLifeOfJapi (@TheLifeOfJapi) reported 19 minutes ago

  No internet coming upto 30days from your service, three attempts for a technician to call us for no call to ever be made, and now just been hung up on by your call handlers. @O2 what's going on why can't we get a technician or even our internet sorted? All calls are recorded.