O2 Outage Report in Bracknell, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bracknell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bracknell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Bracknell, England
The most recent O2 outage reports came from the following cities: Reading, Slough, Aldershot, Wokingham, Marlow, Camberley, Farnborough, Woking, Crowthorne and Bourne End.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Slough |
||
| Aldershot |
Phone | |
| Aldershot |
Phone | |
| Wokingham |
TV | |
| Marlow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bracknell, England
Latest outage, problems and issue reports in Bracknell and nearby locations:
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pretium Training
(@TrainingPretium) reported
Does anyone have any suggestions on how to get through to @O2 shocking customer service without getting cut off??? Been trying for weeks to discuss my account, have emailed but no one responds!! #poorservice #ofcom
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Zoe Strimpel
(@realzoestrimpel) reported
@O2 I haven't had any data since about 11AM. Is this a wider issue and when will it be resolved? I'm in north London
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Martin Saunders 🤦🏻♂️
(@martinsaunders) reported
@O2 Thanks- I’m now struggling to use online form to transfer number... is your system down?
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Valerie Thompson
(@msvalthompson) reported
@O2 phone saying moisture detected when trying to charge. Absolutely not been anywhere to get wet. Your online service is rubbish, the store doesn't answer & first Guru appointment is next Monday. Your hold music on your helpline (for over an hour) is doing my head in. Solution?
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Binita
(@Binita_N) reported
@O2 has upgraded my account without my permission! Trying to get through to them right now. I don’t want to pay more and never authorised this. People be careful. All I got was a text and an email. Fuming! Will let you know the outcome.
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Jess
(@Bakingwithjessd) reported
@O2 I’m now on my 6th attempt via online chat to resolve an ongoing issue and your automated service by phone takes you round the houses then hangs up. Please confirm how you can speak to a human by phone
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Olivia Baverstock
(@0LIVIAB4V3RS) reported
Hey there @O2 ! Please can someone help me I am awaiting a o2 recycle credit I sent it off in store on 10/12/20 however I’ve had no updates to say it has been received etc I just wondered if I could have an update of where you guys are at with it please ! Thank You , Olivia
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/) /\ /\/ II 🌉
(@dnlcxoe) reported
@O2 24/7 lol, can't get through to anyone on the phone, online chat isn't available, wtf.
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Lala
(@Lala_Little) reported
@O2 are the worst network ever! I've been trying to cancel an account since October! Numerous calls and hours of being on hold I'm being sent threatening letters and emails. I own you no money and I have returned the brand new unopened phone back in November! Scam!!!
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Jake Iszard
(@JakeIszard) reported
@O2 hey i got a phone off you a few weeks ago and some of the copper on the charger has gone black and doesn’t charge properly are you responsible to fix this or @Apple? Its an #iPhone 11