O2 Outage Report in Sunningdale, Royal Borough of Windsor and Maidenhead, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunningdale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunningdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sunningdale, Royal Borough of Windsor and Maidenhead, England
The most recent O2 outage reports came from the following cities: London, Aldershot, Slough, Marlow, Bracknell, Camberley, Maidenhead and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Aldershot |
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| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sunningdale, England
Latest outage, problems and issue reports in Sunningdale and nearby locations:
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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.J ☬
(@jvsingh) reported
@O2 Hello, this is now a big problem. I am not able to send or receive SMS from multiple non-UK numbers
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Jodie
(@Jodie43514729) reported
@O2 hang up on me when I've got a problem?? What kids of customer service is that? 🤔
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Sofie
(@SofieSokolowski) reported
@O2 customer service is so so poor! Can’t get through on chat, phone number is impossible to find online and they don’t respond to complaints. Very upset new customer!
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Brian Martin
(@BrianMa63080971) reported
Hey, @O2 - WHY have you cut my service off when the Ombudsman has ordered you to pay me compensation? I am getting pretty sick of this and will continue to name and shame O2 for your lousy "service" until this is addressed. RESTORE MY SERVICE!
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DebateMate
(@DebateMate1) reported
@O2 Can someone please contact me ASAP regarding an international bolt on not working. Thanks
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Brian Martin
(@BrianMa63080971) reported
@O2 BTW - worst "customer service" I have ever known - why are your agents so incompetent, sly, lazy, argumentative and arrogant? Start sacking some and training the rest properly.
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Kev Connor (Derby Toffee)
(@KevConnor3) reported
@O2 No issues with you, just the amateurs at @virginmedia
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Brian Martin
(@BrianMa63080971) reported
@O2 Now speaking to "MPUELELO" at O2. This individual has a serious attitude problem, has not bothered reading the notes and could not be bothered doing ID&V until prompted. Straight back on hold, call time now ridiculous.
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DayLafai
(@DayLafai) reported
@O2 @Apple Id rather have signal but apperently your mast is down and no idea when its going to be fixed. Maybe time to cancel my contract since you are breaching your own ToS
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CharlieBear🐻
(@Smart_Charlie4) reported
Hi @O2. I recently upgraded my phone to another network and paid my final bill prior. You sent a rather threatening letter despite this. I have been charged £122.76 on top of my payment and when calling your paid CS number again for a refund, you send £4.22. Not happy please help