O2 outages and service status in Sunningdale, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Sunningdale, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Sunningdale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunningdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sunningdale, England
The most recent O2 outage reports came from the following cities: Maidenhead, Uxbridge, Guildford, Aldershot, Wokingham, Woking, Sandhurst, and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
|
Internet | 9 days ago |
|
Uxbridge
|
Phone | 14 days ago |
|
Guildford
|
Internet | 18 days ago |
|
Aldershot
|
Phone | 1 month ago |
|
Wokingham
|
Internet | 1 month ago |
|
Woking
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sunningdale, England
Latest outage, problems and issue reports in Sunningdale and nearby locations:
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Jamie (@jaamie85) reported from Woodley, England@O2 just had some horrendous customer service in Windsor! Would love to tell you more!
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandHello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Greg Meeres (@akasha303) reported from Twyford, England@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Jess (@MrsScreech) reported from Hillingdon, England@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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C (@ChatanG001) reported from Wokingham, England@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Damian Davis (@DamianPDavis) reported from Spelthorne District, England@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Matt (@t1_diabetic_guy) reported@O2 any chance you can fix your myo2 app so I can pay my bill?
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Helen Woodhouse (@woodhous11) reported@O2 after two failed attempts to add data bolt ons I contacted your “help desk” and after being routed to the “expert advisor” they ended the chat before resolving anything! Maybe you can help?
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Selahattin Karaman (@SoccerSportvas) reportedI regret switching to O2. Despite showing full 5G signal across London, my internet barely works. Pages won’t load, WhatsApp just keeps buffering, and basic browsing is almost impossible. I’ve contacted customer support multiple times. @O2
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✨Hey_Jude ⫩✨ (@Hey_Judexx) reported@nikkiwba @O2 I’ve had a problem with them since January. been a customer for ?30? Years. Ordered new phone in Jan. not delivered. They’re charging me for it. Every time I phone I have to go through the whole story. many phone calls. One was 2 hrs and a couple of others for a hour or more
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stephen dodd (@doddy36) reported@O2 Hi, I’m contacting you on behalf of a friend regarding an O2 insurance repair request. They have reported an issue with their phone, but the claim has not progressed — no return packaging has been sent and the repair has not been accepted.
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Lee Stewart (@LeeStewart2383) reported@O2 after multiple phone calls to customer services to advise i had been receiving emails and texts stating I owed money when I dont a restriction has been placed on phone and they cant lift the restriction for upto 7 days. @O2 I wouldnt recommend you to anyone these days
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Connor Wilson (@connordlwilson) reported@O2 Help! Im receiving emails regarding new orders for contracts which I did not purchase? I think I must have been hacked?
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JonTheJoker76 (@JPBOLDY) reported@O2 so prices have increased and I've got absolutely rubbish service, supposed to he on 5g plus service max speed mobile data 0.5meg and 1 bar on mobile for voice, time to go to another provider when contract ends in june
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more happy than dignified (@JaneEyreAtHeart) reportedAnyone having problems with @O2 . Can't check data allowance or add a bolt on more than 100gb. Partner has had a text saying out of data but we can't do anything
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S.Nas (@WaylandKawa) reported@O2 Hello, the O2 signal strength is weak on Stockton Road in Hartlepool. Is there a reason for this?