O2 Outage Report in Sunningdale, Royal Borough of Windsor and Maidenhead, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunningdale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunningdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Sunningdale, Royal Borough of Windsor and Maidenhead, England
The most recent O2 outage reports came from the following cities: London, Slough, Ascot, Southall and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Slough |
Phone | |
| Ascot |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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O2 Issues Reports Near Sunningdale, England
Latest outage, problems and issue reports in Sunningdale and nearby locations:
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Aik Saath
(@AikSaath) reported
from
Slough, England
@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Kirsty Ann
(@PandaEyesKirsty) reported
from
Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@VictoriaGoodyer @O2 Exactly what I will do! I was hoping the more expensive monthly rate (to other providers) is justifid by the costumer service. How wrong was I! Fed up with the poor service, signal cover (in London!), weekends without data and now this.
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Nasira
(@NasiraKasmani) reported
from
Maidenhead, England
@O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to
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Tim Cawte
(@timlimbim) reported
from
Maidenhead, England
Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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لويد سا
(@iLloyd_Sa) reported
from
Hillingdon, England
@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Corina Wieland
(@CorinaWieland) reported
from
London, England
@O2 I have called O2 several times and also chatted online to a few people (Nooruddin for example).I also spoke to the 3rd party which don’t care and to the police which are busy with bigger problems.What it comes down to is YOU are charging me, and I am YOUR costumer
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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Primmy💁🏾
(@Primrose_Hikwax) reported
from
Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Stephen ♏️ - Mulia Jorris.
(@SequinSte) reported
from
Barkham, England
@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Jamie
(@jaamie85) reported
from
Woodley, England
@O2 just had some horrendous customer service in Windsor! Would love to tell you more!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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StressyFPL
(@Irons_FPL) reported
@MrsJenWebb @O2 Don’t hold your breath. Been waiting for my number to port over since Friday, still nothing and they have said there’s no time frame on when it can happen due to a network error
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Finn Houlihan
(@HoulihanFinn) reported
@tots_boi I’m having the same issue, transferring from Sky. It’s not good, it’s impacting my work as well, clients or colleagues are unable to contact me!! @O2 I’ve had no communication on what the actual problem is or any indication of resolution time ?
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Offbeat
(@offbeat_music) reported
@O2 Service is despicable but you were quick enough to take the first month's money. No errors in that system I see.
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Finn Houlihan
(@HoulihanFinn) reported
@iamnoeledwards @O2 Im having the same issue. It’s causing a lot of problems for me at work. The total lack of transparency on the actual issue is most frustrating.
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Ama Dubois
(@ChillyBilly19) reported
@O2 are you going to fix the priority app? You need better servers and competent IT staff. It’s not that hard. You can’t just log people out with 3 seconds to go. We see what you’re doing. #O2Priority
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lisa garbutt
(@lisagarb) reported
@O2 when is the porting process going to be sorted wish I’d stayed with my other network absolutely appalling customer service 9 days I’ve waited
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Finn Houlihan
(@HoulihanFinn) reported
@coops153 @Joe_Guy @O2 I’m having the same problem, we should have been warned of this known issue before signing up ?
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Offbeat
(@offbeat_music) reported
@HoulihanFinn @O2 I thought that was crap enough, but it's got so much worse! It's effecting my wife's work too.
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Francisco
(@ciscoishim) reported
@O2 @O2 to add your website says "Once you’ve given us your code, you’ll switch to our network the next working day..." not my experience. 3days since no switch and Ive lost a number ive had for 20yrs. I hope @Ofcom has a process to report this
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Offbeat
(@offbeat_music) reported
@HoulihanFinn @O2 It's ridiculous. I had similar issues when I switched to O2 in July, but not as bad. Mine simply took 8 days and 3 calls to their customer service. But I don't think that was a technical issue, more staff incompetence not submitting the request the 1st two times. (1/2)