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O2

O2 outages and service status in Sunningdale, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Sunningdale, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sunningdale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunningdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sunningdale, England

The most recent O2 outage reports came from the following cities: Ascot, Farnborough, and Fleet.

CityProblem TypeReport Time
Ascot Internet 25 days ago
Farnborough Phone 1 month ago
Farnborough E-mail 1 month ago
Fleet Total Blackout 1 month ago
Maidenhead Internet 2 months ago
Uxbridge Phone 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sunningdale, England

Latest outage, problems and issue reports in Sunningdale and nearby locations:

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • alexmurray12
    Alex Murray (@alexmurray12) reported from Hillingdon, England

    @O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2

  • akasha303
    Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • PandaEyesKirsty
    Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England

    @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

  • ChatanG001
    C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • boogieloo
    Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • ukcomic
    Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • nickysinclair
    Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • daktadre
    Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • laraclaudia_
    Lara Thomas (@laraclaudia_) reported from Bracknell, England

    @bruskyyyy @O2 Having the same problem!

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • Avigazed
    Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • sally290718
    sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • RossBrown1_1
    Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeMooreUK
    Jake Moore (@JakeMooreUK) reported

    @O2 But it always says no network issues. The problem is that O2 states on iPhones that there’s 4G and 5G on offer but it often doesn’t work. It would actually be more helpful if it just admitted it.

  • minorlyabrams
    freja💐HIT THE WALL (@minorlyabrams) reported

    @barelyleftmybed @O2 @TicketmasterUK oh yeah sorry i’m an idiot , yeah that’s strange

  • angiemc215
    Angie (@angiemc215) reported

    @O2 Never mind roaming @O2 when will my service at home be fixed, been getting the same messages for over 2 weeks now saying "were working on it"

  • dataeatworld
    DataEatsWorld (@dataeatworld) reported

    @maxkarpis Switched from @O2 to Revolut Mobile a few months ago and couldn't be happier. The service works flawlessly, roaming has been excellent while travelling, and the whole experience has been refreshingly simple. The only problem is that O2 is still charging me despite my number having been successfully transferred. I have proof from Revolut that the porting was completed months ago. Trying to get it resolved has been nearly impossible. Every time I contact O2 support, I end up speaking to an outsourced Indian call centre and nobody seems able to fix the issue.

  • JoshBates
    Josh (@JoshBates) reported

    @O2 Every time I phone up I get fobbed off by people who say they can’t do anything. I’m exhausted and dealing with the death of my father. I need someone to reach out to me to schedule a video call. Alternatively issue a deadlock letter so I can complain to CISAS asap to escalate

  • BennyboyJackson
    Ben Jackson (@BennyboyJackson) reported

    Hi @O2 - can you explain how with the tens of millions of pounds you charge customers a month, I still struggle for 4G signal in Hampshire?? Yet, when in the middle of a game reserve in South Africa, I manage full on 5G signal with no interruptions??

  • vickyx26
    vicky mccabe (@vickyx26) reported

    @Happyengland79 @O2 We are in the exact same boat. Been waiting since January and had a nightmare getting through to any of them! Only refunded last week after we contacted morning live and they contacted o2. Worst company EVER

  • princessdelfueg
    baby m 🇰🇪 (@princessdelfueg) reported

    @O2 wtf am I paying for?

  • tweets_by_leigh
    Lee Knight (@tweets_by_leigh) reported

    @JohnTillUK @O2 It’s the same where I live, the main town centres are down, the mast near my house is down, the time they take to fix their dated masts is ridiculously slow, over capacities as well from Sky, Gif GaF, Tesco etc aren’t helping, I’ve never known it this bad

  • csljohnkirby
    John Kirby (@csljohnkirby) reported

    @O2 Seriously, I messaged by DM prior to 1800hrs today, and even notified you on the main timeline I had done it, and guess what, yep @O2 have completely ignored it. Customer service is missing