O2 Outage Report in Sunningdale, Royal Borough of Windsor and Maidenhead, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Sunningdale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunningdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Sunningdale, England
The most recent O2 outage reports came from the following cities: Maidenhead, Uxbridge, Guildford, Aldershot, Wokingham, Woking, Sandhurst, Slough, Esher, and Pirbright.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
|
Internet | 5 days ago |
|
Uxbridge
|
Phone | 10 days ago |
|
Guildford
|
Internet | 14 days ago |
|
Aldershot
|
Phone | 26 days ago |
|
Wokingham
|
Internet | 1 month ago |
|
Woking
|
Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Sunningdale, England
Latest outage, problems and issue reports in Sunningdale and nearby locations:
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Jeff Stevenson (@ukcomic) reported from Hillingdon, England@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandHello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Pete (@gonnella) reported from Woodley, England@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 I need a customer call back please.
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Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Toby (@tobyd360) reported from Farnborough, England@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Greg Meeres (@akasha303) reported from Twyford, England@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Georgie Tongue (@SaintGeorgie) reported from Wokingham, England@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandIf your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandSo now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lynn Greenwood (@Greenwood18Lynn) reportedAwful internet connection for 3 days now @O2 near Skipton, Yorkshire. When we do connect the download speed is less than 1! And yet you say there's no problem! 😠
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Rassey Kirkcaldy (@RasseyK) reported@O2 Hi O2, having problems using my free cinema ticket for today. Could you help please. Coming up saying code invalid 😩
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Phoebe Collins (@DrPheebs) reported@O2 Can you trace the phone number I’ve provided & shut these fraudsters down? I hate to think of elderly, vulnerable etc people falling victim to phone scams via 02 website.
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emma tumelty (@emmtum) reported@O2 dreadful customer service
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emma tumelty (@emmtum) reported@O2 how are you meant to speak to a human. New phone still isnt working after 27 hours all it is is automated service live chat constantly busy no accessibility team for disabled people...help someone please!!!
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MrsTwithaP (@TwithaP) reported@O2 and @tescomobile What is happening with the phone signal in Cheshire??? It's dropping out all the time!! It's ridiculous!!
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Rain St Clair (@RainBeauStClair) reported@O2 I was struck down with covid, my debit card was block due to fraudulent activity. Can never connect on live chat and now they have disconnected my phon. Cannot call o2 or the bank to lift my debit card. Ridiculous service. I’ve been with them for 9 years, shows their loyalty
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Ellis (@AesirRune) reportedI swear @O2 has the worst signal going
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Vanessa Booty (@Vanessabooty1) reported@Greenwood18Lynn @O2 I’ve been with o2 for a long while but the service and cost is just not good now. May have to switch!
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Jeni (@jeniwithan_i) reported@O2 I ordered 2 new Apple Watches back in April, both of which were supposed to come with free Beats Flex All-day Wireless Earphones. We were told in the O2 shop at the Trafford Centre that these would be posted to my home address within a month but we’ve never received them.