O2 Outage Report in Sunningdale, Royal Borough of Windsor and Maidenhead, England

Problems in the last 24 hours in Sunningdale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunningdale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Sunningdale, England

The most recent O2 outage reports came from the following cities: Maidenhead, Uxbridge, Guildford, Aldershot, Wokingham, Woking, Sandhurst, Slough, Esher, and Pirbright.

City	Problem Type	Report Time
Maidenhead	Internet	2 days ago
Uxbridge	Phone	7 days ago
Guildford	Internet	11 days ago
Aldershot	Phone	23 days ago
Wokingham	Internet	30 days ago
Woking	Internet	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Sunningdale, England

Latest outage, problems and issue reports in Sunningdale and nearby locations:

• 
  Katherine Stephens (@love_kittyket) reported 1 minute ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Olivia Khwaja (@oliviakhwaja) reported 4 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Joeachilles.com (@JoeAchilles) reported 7 minutes ago from Denham, England

  Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

• 
  Harry Robertson (@HarryRobertson5) reported 9 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  Jeff Stevenson (@ukcomic) reported 11 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  sally (@sally290718) reported 12 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  Harry Robertson (@HarryRobertson5) reported 16 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  Bethany Hewitt (@bethanyxhewitt) reported 18 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  Eoghan (@owengmusic) reported 19 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

• 
  Jon-Lee Paul Butler (@JonLeePButler) reported 20 minutes ago from Fleet, England

  @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

• 
  Ann (@AnnKerridge) reported 21 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  Toby (@tobyd360) reported 35 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Avigazed (@Avigazed) reported 35 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 38 minutes ago from Southall, England

  @O2 I need a customer call back please.

• 
  💟 (@ShahlaaTahira) reported 41 minutes ago from Hillingdon, England

  If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

• 
  Greg Meeres (@akasha303) reported 44 minutes ago from Twyford, England

  @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

• 
  Nina Van Driel (@ninavdbennett) reported 47 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Georgie Tongue (@SaintGeorgie) reported 53 minutes ago from Wokingham, England

  @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

• 
  Ross Brown (@RossBrown1_1) reported 56 minutes ago from Wokingham, England

  @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

• 
  💟 (@ShahlaaTahira) reported 59 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Swales (@swizzcopter13) reported 6 minutes ago

  @O2 Hi, I’m now based abroad and would like to cancel my O2 data sim only contract. Could you please advise how I can go about doing this? Thanks

• 
  Has Ahm (@has_ahm40128) reported 6 minutes ago

  @O2 It used to show signal abroad but doesn’t anymore.

• 
  Janis (@DeborahBlythe) reported 6 minutes ago

  Unbelievable. I’ve been trying to close my account (for an old mobile I never use). It’s taken me three hours on the phone to get absolutely nowhere. Each time Im about to settle the account the line goes dead. I don’t know what more I can do @O2 ?

• 
  K (@KTDuk) reported 6 minutes ago

  Want to do a special shout out to @muse and @O2AcademyBrix for not sending me anything about my presale code, just an email a few days ago saying they would send something. Honourable mention to @O2 for making priority access far my complicated than it needed to be. Terrible.

• 
  Zoe Dickinson 🌻 (@zoedickinson) reported 11 minutes ago

  @O2 what is going on with the priority app to buy Muse tickets? I tried from 10.00 yesterday, and all I got was presale happening now and no option to buy tickets. It seems a lot of people had the same issue. I could click on any other artist to buy a ticket just not Muse.

• 
  JamesA (@JamesAr80006876) reported 11 minutes ago

  @O2 honestly brutal customer service. Speaking to several agents none seemingly reading any of the notes and managers just disconnecting halfway through chats cause they aren't bothered and don't want to answer questions?

• 
  Kimmy Murray (@KimmyMurray1982) reported 14 minutes ago

  @O2 can someone please help? I’ve had my iPhone 15 from you for under a year. The last month the screen keeps going funny. I can’t explain it. When I go to screen record or take a screenshot it won’t pick up the issue. Any advice would be appreciated please xx

• 
  Selin (@SELOYH) reported 15 minutes ago

  Dear @O2 … is there any problem with your network connections… My network is very slow ….

• 
  Hannah (@h6153739) reported 16 minutes ago

  @O2 Yes. I’ve waiting at home twice two days running. Both days DPD has been out for delivery but never shows up. Please can you investigate asap? Has the order been stolen?

• 
  Oliver Carroll (@OliverC75915717) reported 19 minutes ago

  @O2 i left in October 2025 and final bill paid November and yet im still receiving emails with bills with new contracts I didn't sign up for and and bills for £0.00 and anytime I confront customer service they hang up on me please can I DM you and you can remove my details