O2 Outage Report in Sunningdale, Royal Borough of Windsor and Maidenhead, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunningdale, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunningdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Sunningdale, Royal Borough of Windsor and Maidenhead, England
The most recent O2 outage reports came from the following cities: London, Southall, Hayes, Farnborough, Uxbridge, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sunningdale, England
Latest outage, problems and issue reports in Sunningdale and nearby locations:
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Mary Faulkner
(@MaryFaulkner68) reported
from
Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Craig
(@Rochdale_Cowboy) reported
from
Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Beardmore
(@RickBeardmore) reported
@O2 I need actual contact details for the fraud team, getting abit bored of being told by Customer services that "the fraud team will contact me". I'm not even a customer!!
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Goutam
(@Goutam54206511) reported
@O2 @o2 I have not received the SIM. This morning I spoke to customer service who is NOT helpful at all. She was questioning and stated 5 working days to deliver? When I asked her name m, she disconnected line. @o2 please help
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Spoiler
(@Spoiler_82) reported
@O2 hi it won't let me see last weeks code from O2 priority it's valid until today. Can you help please?
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Lisa Thorpe
(@lisathorpe93) reported
@O2 back with the worst customer service 👌🏻
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Alex Pooles
(@alexpooles) reported
@O2 I’ve already spoken to them, though Cant say I’m too happy with the level of service. Currently waiting on an escalation callback…
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Akshay Rangnekar
(@akshayr) reported
And the best part from @o2 is that despite not having any service (or even a SIM) they won’t yet refund me the amount they’ve charged
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John Wright
(@johnwright79) reported
Hi @O2, why would you do a hard credit search on me. I am not a customer, have never been a customer and have not applied to be a customer. Hard searches effect credit scores.
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Alex Pooles
(@alexpooles) reported
@O2 I’ve been overcharged on my bill due to a mistake in your side, causing me to go overdrawn, and I’m now being told that you guys won’t be able to refund the money until my next bill in 4 weeks?! I’ve been with O2 for around 20 years and this is by far the worst experience.
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Coffee Monster ☕🎄
(@monsterofcoffee) reported
@O2 Yes, it's been happening randomly and I assumed it was a drop in network. There are forum posts online saying you arent really believing people, including calls to yourselves cutting off after 14.28!
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Talia Hussain
(@Talia_inReality) reported
I'm now asking @O2 to transfer my old number to my new phone for the third time and I am just baffled that they cannot sort out this thing that presumably every single customer wants