O2

O2 Outage Report in Sunningdale, Royal Borough of Windsor and Maidenhead, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Sunningdale, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sunningdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Sunningdale, Royal Borough of Windsor and Maidenhead, England 12/05/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Sunningdale, Royal Borough of Windsor and Maidenhead, England

The most recent O2 outage reports came from the following cities: London, Camberley, Southall, Hayes, Farnborough, Uxbridge, Feltham and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Sunningdale, England

Latest outage, problems and issue reports in Sunningdale and nearby locations:

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • JoeAchilles Joeachilles.com (@JoeAchilles) reported from Denham, England

    Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • ColinShaw_CX Colin Shaw (@ColinShaw_CX) reported from London, England

    Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

  • AnnKerridge Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • ukcomic Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • swirlyface_ Emma (@swirlyface_) reported

    @O2 please help. All my apps keep crashing and ive tried everything I know of. I've reset, I've down a software update, I've uninstall apps and installed them again. Now its happening to nearly all my apps since the software update I did. Heeeeelp lol

  • neonexy becks (@neonexy) reported

    @O2 hi just got a new I phone 11 pro and just setting up but I’m not able to receive messages. I’ve been on to the send & receive bit on messages and my numbers showing on there. Can you help

  • mancunianbrief Ammer (@mancunianbrief) reported

    @O2 can you explain why I’ve just waited one hour and 45 minutes on your line and still nobody has answered. Pathetic customer service.

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @O2 Your customer service is a waste of time and absolute disgrace!

  • GHAT69 Gerald Tomkinson 🎥 (@GHAT69) reported

    @O2 Had no service all day but the network has just come back tonight

  • kelly51002499 kelly (@kelly51002499) reported

    @O2 trying to pay my accounts via the app ... app will not load anything , same via website , tried on other devices same thing happening , been on to customer services via phone was on hold for a very long time , did speak to someone who was getting everything confused :-(

  • elainehopkins3 elaine hopkins (@elainehopkins3) reported

    @O2 Used the checker.. All OK... Seems its a Google issue

  • mambalovesdaisy Sam 'Mamba' Carley (@mambalovesdaisy) reported

    @O2 There's no physical damage, I think it must be a system thing as it randomly closes apps when I'm using them and the swipe function doesn't always work. It just doesn't function very smoothly for a 3 month old phone.

  • _Kattnipp_ Catt In The Hatt (@_Kattnipp_) reported

    Of *course* my important apps don't load the day after I realise I have no more mobile phone payments #HUAWEI The old Uninstall / Reinstall doesn't fix it. @HuaweiMobileUK @O2

  • CharleeWharlee ♡ Charlee ♡ (@CharleeWharlee) reported

    I keep not receiving text sounds when my iPhone 12 Pro is locked but it’s not on do not disturb or anything, can anyone help? @Apple @O2