O2 Outage Report in Wokingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Wokingham, England
The most recent O2 outage reports came from the following cities: Reading, Henley on Thames, Basingstoke, Guildford, Slough, Farnborough and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Henley on Thames |
Internet | |
| Reading |
TV | |
| Basingstoke |
Total Blackout | |
| Reading |
Phone | |
| Guildford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Player
(@paulamplayer) reported
@O2 I’ve messaged you details. Please help!
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Garcia
(@GarciaJim0609) reported
@O2 Terrible service its been 26 hours and my phone sim is still not provisioned / activated #poorcustomerservice #needareply
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Corey
(@dixienormous_uk) reported
@O2 I’m having issues with the network. Whenever I send a text it sends but keeps flagging as not delivered. The person receives the text. Tried turning it on and off. Disconnecting from the network and reconnecting and it still happens.
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Dav1212
(@Vad002) reported
@SamsungMobile and @O2 I recently purchased a Samsung S22 from O2 that had a promotion of a free set of ear buds ,however weeks after purchase still have not received ear buds,now saying they never received proof of purchase which I sent by pdf,have I been conned?
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Paul Steer
(@venkman2_11) reported
@O2 If offers only benefit a fraction of your customers then it actually adds to frustration that wouldn’t be there if the offer was readily available or not available to anyone! As an ex Vodafone customer their rewards scheme blows 02s out of the water. The 4G/3G (even) signal awful
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Russ Kirman
(@rustykirbs81) reported
@O2 shocking service in your Newcastle branch. Apple Watch under contract with you won’t update following an upgrade through you, now told despite paying monthly for this and down to the upgrade it’s a warranty issue and therefor I will need to pay despite no fault. Shameful
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Paul Steer
(@venkman2_11) reported
@O2 Time to scrub the pointless things on priority (Greggs, odeon etc) as they have always gone within 3 mins of the offer opening! Utterly pointless offering 6000 freebies across the UKs largest network! As a new customer it’s irritating. Especially when 4G sig is appalling too!
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Darren James Youngs
(@dazyoungs) reported
@O2 is the shittest network in the UK..... says I have 4g and get no interent..... also the @SamsungUK Galaxy S21 is possibly one of the #WORST phones ive ever had, but don't know if that's because I bought from O2 as their customer services and phones are awful!!!
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Darren Carson
(@DazCarson68) reported
Hi @O2 I want to cancel a sim I ordered with you but am finding it difficult to speak to anyone, please advise
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🤘Thornado 🤘
(@_Thornado_) reported
@O2 why is it in 2022 you still persist in these tactics of your customer service telling customers to go to branch and the branch telling customers they can’t help and tell them to go back to the customer service line. Anyone else still get this rubbish from them??