O2 outages and service status in Wokingham, England

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wokingham, England

The most recent O2 outage reports came from the following cities: Reading, Basingstoke, Ascot, Farnborough, Fleet, Hook, and Maidenhead.

City	Problem Type	Report Time
Reading	Total Blackout	3 days ago
Basingstoke	Phone	9 days ago
Ascot	Internet	12 days ago
Farnborough	Phone	18 days ago
Farnborough	E-mail	18 days ago
Fleet	Total Blackout	23 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  Robert Blevin (@RobertBlevin) reported 4 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  Harry Robertson (@HarryRobertson5) reported 5 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  Greg Meeres (@akasha303) reported 6 minutes ago from Twyford, England

  @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

• 
  Sarah 🧡 (@MissusWebb) reported 8 minutes ago from Burnham, England

  @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

• 
  VOTE (@ZoeThomas1204) reported 9 minutes ago from Guildford, England

  I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

• 
  Dan Patel (@dan_patel90) reported 12 minutes ago from Reading, England

  @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

• 
  C (@ChatanG001) reported 12 minutes ago from Wokingham, England

  @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

• 
  Mary Faulkner (@MaryFaulkner68) reported 21 minutes ago from Wokingham, England

  @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

• 
  Andrew Leason (@ANDREW0675) reported 21 minutes ago from Reading, England

  @O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh

• 
  Spencer Barfield (@Spennie105) reported 30 minutes ago from Fleet, England

  @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

• 
  Nina Van Driel (@ninavdbennett) reported 31 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  George Gower (@GeorgeGower_) reported 32 minutes ago from Blackwater, England

  @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

• 
  Ann Walter (@Muppetham) reported 38 minutes ago from Sandhurst, England

  @O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly

• 
  Andrew Leason (@ANDREW0675) reported 38 minutes ago from Woodley, England

  @O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂

• 
  Ross Brown (@RossBrown1_1) reported 44 minutes ago from Wokingham, England

  @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

• 
  sally (@sally290718) reported 46 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  peter (@peter33266430) reported 47 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Bethany Hewitt (@bethanyxhewitt) reported 49 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  Don McCall (@doncmccall) reported 51 minutes ago from Basingstoke, England

  @O2 can you help sort my order out please?!

• 
  Toby (@tobyd360) reported 58 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Glen & Jo (@LashbrookLushes) reported 5 minutes ago

  @O2 my download speed is slow it’s too slow for Ookla to run a speed test #fail #pathetic

• 
  CryptoeSIM.io (@cryptoesim) reported 5 minutes ago

  @ungodlywheesa @O2 That's a bummer! What phone are you using? Most phones from 2020+ support eSIMs. If yours doesn't, it might be time for an upgrade — your future traveling self will thank you.

• 
  nitcord (@nitcordx) reported 6 minutes ago

  @O2 do you even accept new customers? first, the system accepted me, and i passed the credit check, but when i got to the eligibility check it marked my revolut card and a card from a traditional bank as fraud. the next day, i got this message (along with server configuration errors???) it's almost been four days since i was supposed to receive my callback, still nothing to this day i'm not the only one experiencing these problems, i even tried browsing the community forums but to my surprise they are also down please fix your broken system, not even your support team knows what's going on...

• 
  Samantha♥️ (@XxSammie_89xX) reported 12 minutes ago

  @O2 who thought it was a good idea to do maintenance work to the network for 10 days!! No signal, no data, are you reimbursing our contracts for 10 days seeing as we are paying for a service we cant even get for a week and a half!???

• 
  Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported 14 minutes ago

  Is anyone else getting absolutely inundated with calls from an @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

• 
  N (@NathanCourtney9) reported 16 minutes ago

  @virginmedia internets down again. The reliability of this MULTI BILLION pound business is crazy. Im super glad they’ve partnered up with my network provider @O2 who are also just as unreliable. My decisions as an adult are awfully bad.

• 
  Windy Moore (@Windywowwow) reported 18 minutes ago

  @O2 - Dear O2 - I am at the point of no return with your inept O2 Recycling service. I’m at my wits end with the misinformation and ineptitude of getting a simple recycle!!

• 
  Damn i (@tehscreener) reported 20 minutes ago

  @Happyengland79 @O2 will put in a formal complaint later, bloody joke of a network

• 
  Viridis (@Lord_Viridis) reported 20 minutes ago

  @waynetuckwell @O2 It's honestly ridiculous. I've given up on them now I don't think they'll fix it. I was with O2 before it was even O2 but this last year has been nothing short of shambolic. If it's not full 5g giving me 5mb/s it's the fact I cannot look at my own accounts.

• 
  Dan Roberts (@Dan_Roberts21) reported 26 minutes ago

  My @O2 signal has been so bad for weeks now, hardly get any now it’s shocking, phone and internet signal for over £60 and can’t use it