O2 outages and service status in Wokingham, England

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wokingham, England

The most recent O2 outage reports came from the following cities: Basingstoke, Ascot, Farnborough, Fleet, Hook, and Maidenhead.

City	Problem Type	Report Time
Basingstoke	Phone	3 days ago
Ascot	Internet	6 days ago
Farnborough	Phone	12 days ago
Farnborough	E-mail	12 days ago
Fleet	Total Blackout	17 days ago
Hook	E-mail	28 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

• 
  Tim Cawte (@timlimbim) reported 34 seconds ago from Maidenhead, England

  Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice

• 
  Georgie Tongue (@SaintGeorgie) reported 4 minutes ago from Wokingham, England

  @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

• 
  Sarah 🧡 (@MissusWebb) reported 5 minutes ago from Burnham, England

  @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

• 
  Spencer Barfield (@Spennie105) reported 6 minutes ago from Fleet, England

  @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

• 
  Lara Thomas (@laraclaudia_) reported 6 minutes ago from Bracknell, England

  @bruskyyyy @O2 Having the same problem!

• 
  Ann (@AnnKerridge) reported 11 minutes ago from Wokingham, England

  @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 11 minutes ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  Harry Robertson (@HarryRobertson5) reported 13 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  Nina Van Driel (@ninavdbennett) reported 19 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  Debbie Haden (@DebsHaden) reported 24 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Peter Gordon (@PGcomms) reported 28 minutes ago from Guildford, England

  @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

• 
  Don McCall (@doncmccall) reported 31 minutes ago from Reading, England

  @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

• 
  Robert Blevin (@RobertBlevin) reported 32 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  chloë (@chlooedenise) reported 33 minutes ago from Reading, England

  @O2 my data hasnt been working in Europe now for months, any help thanks

• 
  Jenna Christie (@Jenzy84) reported 37 minutes ago from Wokingham, England

  @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

• 
  Eoin Charles (@ecsg1798) reported 41 minutes ago from Reading, England

  @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

• 
  Greg Meeres (@akasha303) reported 42 minutes ago from Twyford, England

  @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

• 
  Eoin Charles (@ecsg1798) reported 47 minutes ago from Reading, England

  @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

• 
  DaySack_ (@Daysack_) reported 49 minutes ago from Fleet, England

  @O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯

• 
  sally (@sally290718) reported 52 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Faheem Mira (@faheem_mira) reported 3 minutes ago

  @O2 why is it so difficult to add an international bolt on with you? O2 app doesn’t seem to give it as an option. 2202 says it’s for bolt ons but then just gives options for different things. I’ve required this service a few times for business and each time it’s a headache

• 
  Cllr Sophie Preston-Hall ECC Rochford North (@SophiePrestonHa) reported 5 minutes ago

  Is anyone else getting absolutely inundated with calls from an @O2 call centre lately? I’m getting 5–10 calls a week at this point and it’s beyond frustrating. I’ve politely asked to be removed from their list around 9 or 10 times now and today, when I pointed out that I’ve repeatedly asked them to stop calling me, they simply slammed the phone down on me. How on earth do you actually get yourself removed from whatever ridiculous list these companies seem to have you on? Surely I can’t be the only one dealing with this nonsense?

• 
  L🍒 (@xlilyyrobinson) reported 6 minutes ago

  Disappointed with @O2. I’ve spent 4hrs on calls this week trying to resolve an issue. I’ve had contradictory information, multiple transfers & promised callbacks that never happened. Due to the repeated failures, the only reasonable option now is to allow me to leave penalty-free

• 
  rebecca ann jarvis (@rebeccaann1989) reported 6 minutes ago

  @O2 It's not tv issues I have an issue with it's not being able to use rewards or just login with a o2 account as I keep being asked to link a virgin media account as previously I was just able to use my phone number which is an o2 one

• 
  Arlene (@arlaina0) reported 6 minutes ago

  @O2 why isn’t it letting me login to my account with error code IDF-12B

• 
  brian mcmillan (@brainmcmillan) reported 11 minutes ago

  @O2 My account was wrongly disabled (O2/Virgin issue) - your staff fixed the database issue three hours ago - how long before my service is re-instated? Your live chat can't help with this and keeps dropping me as "I can't help".

• 
  smudge90210 (@smudge90210) reported 13 minutes ago

  @O2 It’s not temporary it’s Lancaster. You have an awful signal all over Lancaster city centre

• 
  Ghost (@GhostzEdge) reported 14 minutes ago

  @ascroftpete @EnglandRugby @O2 Lawrence is ****..barbeary ain't much better

• 
  Just me (@TomSoede) reported 14 minutes ago

  @O2 has totally lost it ! Anybody else thinks like I do ? Charged me £2,000 this year and the service I required and paid for did not work when i needed it !

• 
  Riemenschneider’s Horse (@larrythehook) reported 14 minutes ago

  @O2 I’ve had to rejoin EE. Number porting as we speak. O2 customer service an absolute embarrassment. Cost me £20 + having to drive 40 mins each way to nearest O2 store to be told nothing could be done to help me. I will be posting on a daily basis to AVOID O2 until I get refunded 👎