O2 outages and service status in Wokingham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Wokingham, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wokingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wokingham, England
The most recent O2 outage reports came from the following cities: Maidenhead, Guildford, Reading, Aldershot, Wokingham, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead
|
Internet | 21 days ago |
|
Guildford
|
Internet | 29 days ago |
|
Reading
|
Total Blackout | 1 month ago |
|
Aldershot
|
Phone | 1 month ago |
|
Reading
|
Total Blackout | 2 months ago |
|
Wokingham
|
Internet | 2 months ago |
Community Discussion
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O2 Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Don McCall (@doncmccall) reported from Basingstoke, England@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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GismoDan (@Gismo_the_Rogue) reported from Reading, England@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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Lara Thomas (@laraclaudia_) reported from Bracknell, England@bruskyyyy @O2 Having the same problem!
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Jacqueline de Rojas CBE (@JdR_Tech) reported from Taplow, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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Spencer Barfield (@Spennie105) reported from Fleet, England@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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sally (@sally290718) reported from Farnborough, England@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Jenna Christie (@Jenzy84) reported from Wokingham, England@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Sarah 🧡 (@MissusWebb) reported from Burnham, EnglandHello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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peter (@peter33266430) reported from Slough, England@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Tim Cawte (@timlimbim) reported from Maidenhead, EnglandWow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Stephen ♏️🏳️🌈 (@SequinSte) reported from Barkham, England@O2 your website is broken for ordering. I can’t order an I watch 🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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iGoHam89 (@igoham1988) reported@O2 I have been locked out of my02 for four months now. I have called o2 numerous times, visited o2 stores, raised complaint and EVERYTIME I get told issue will be resolved in 3-5 days, you will get a call back etc. Its been 4 months. PLEASE HELP
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Sharon harrison (@Sharonh10546839) reported@O2 why is customer service appalling account was cancelled and still getting charged
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IndifferentMonKeY- (@IndifferentM) reported@ThisMummyGig @O2 threatening me with court over a £1300 bill that i DO NOT OWE. Last month i thought it was all sorted but now a letter today, giving me till tomorrow to pay up! Again today lost hours on the phone with them and apperently i have keep my line open for 5 days to hear back. Awful!
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!
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🇬🇧 Andy🇬🇧 (@4peterborough) reported@O2 Like I said I have made a formal complaint 02 directly. They have a set amount of time to respond before I take it to @Ofcom if you have call centers overseas make sure the we can understand them. Refusing the 14 day change of mind is illegal fortunately, this is gonna cost £££££
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Chad (@Chad24162711258) reported@O2 In the city of London and you can’t even provide a proper 5G data reception!! What a **** provider !!
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Kẹ́hìndé O.C. Robert (@bomaken) reported from Ratho Station, Scotland@O2 has the worst customer service ever encountered.
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Wes (@aussiebhoy88) reported@willsbrownscot @O2 I searched O2 redirect on here after encountering this same problem the app and website are absolutely cooked
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Alex scott (@Alexscott066) reported@O2 Nice of you to 'like' my request for help. However, it would be better if you could have made some attempt to resolve it, no?
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Michael “Mecha” Modelsky (@MikeModelsky) reportedIs anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.