O2 Outage Report in Wokingham, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Wokingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at O2
O2 is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (26%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Wokingham, England
The most recent O2 outage reports came from the following cities: Reading, Woking, Guildford and Sandhurst.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
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Don McCall (@doncmccall) reported from Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Sarah cogley (@SarahScogley) reported from Bracknell, England
@O2 your customer service is an absolute joke.
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George Gower (@GeorgeGower_) reported from Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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chloë (@chlooedenise) reported from Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Peter Gordon (@PGcomms) reported from Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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GismoDan (@Gismo_the_Rogue) reported from Reading, England
@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Craig (@Rochdale_Cowboy) reported from Maidenhead, England
Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.
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Jacqueline de Rojas CBE (@JdR_Tech) reported from Taplow, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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aamer habib (@aamer74) reported from Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Don McCall (@doncmccall) reported from Basingstoke, England
@O2 can you help sort my order out please?!
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Jenna Christie (@Jenzy84) reported from Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Don McCall (@doncmccall) reported from Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
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Debbie Haden (@DebsHaden) reported from Slough, England
@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Sarah 🧡 (@MissusWebb) reported from Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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C (@ChatanG001) reported from Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Pete (@gonnella) reported from Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Nate Rogers (@natejrogers) reported from Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Wilcox (@wilcochris) reported from Peterborough, England
@O2 Hi, why do you make your online shop so inaccessible when ad blockers are used. Tried to upgrade yesterday but couldn’t because of that and how slow it was and it crashed too. Fix it please.
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Jen 🌙 (@jenniferlawx) reported
@O2 hi there - can you help me re changing my billing date for my phone? Live chat isn’t working
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Kelly Tobin (@kellymarie6262) reported
@dolajs @O2 I’ve been trying for 3 days! @O2 just fob you off, seems they can’t be bothered to sort the issue for loads of customers!!
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Emlyn Busby (@Ampslave) reported
Hi @O2 and @virginmedia as a #volt customer, who do I contact regarding issues with porting my mobile number over to my new sim? Thanks.
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Rachel Hawkins (@ourrachblogs) reported
@O2 hi there, I’m experiencing issues with a new SIM card I ordered, your Helpdesk seem unable to assist….what can I do? Thanks
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David Rogers (@davidErogers) reported
Classic @O2 ineptitude today. Try to pay them, and yet can't. Then cut off. No doubt that they will suspend my service again, even though it is their systems that are the problem. 60 mins on hold, then cut off. They must of off for their xmas 'meeting' party
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Kelly Tobin (@kellymarie6262) reported
@michellemoffet @O2 Couldn’t agree more! Customer Service has been appalling on this issue! I’m really disappointed and also fuming!!!
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Kelly Tobin (@kellymarie6262) reported
@O2 @dolajs Nothing to do with the number of people trying to access it, it’s a broken link!!
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Nicky Northampton 🇾🇪👹 (@NickyNorthants) reported
@O2 @disneyplus I had Disney+ I received an offer for 3 months free, which I accepted, now I have no Disney+. O2 removed the extra to add it again and it was meant to be activated 3 days ago. Can’t get through to anyone and have seen loads of people with same issue. #fixO2Disney
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Kiren (@Iamkiren) reported
Hey @O2 👋 I wondering if could help me? It’s about increasing my spending cap how I’d go about do that?