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O2 Outage Report in Wokingham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Wokingham, England

The most recent O2 outage reports came from the following cities: Maidenhead, Guildford, Reading, Aldershot, Wokingham, Woking, Sandhurst, Slough, Pirbright, and Ascot.

CityProblem TypeReport Time
Maidenhead Internet 1 day ago
Guildford Internet 10 days ago
Reading Total Blackout 15 days ago
Aldershot Phone 22 days ago
Reading Total Blackout 29 days ago
Wokingham Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • Jenzy84
    Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • doncmccall
    Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork

  • Daftblonde64
    STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • JonLeePButler
    Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • dan_patel90
    Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • MissusWebb
    Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • nickysinclair
    Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • doncmccall
    Don McCall (@doncmccall) reported from Basingstoke, England

    @O2 can you help sort my order out please?!

  • GeorgeGower_
    George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • PGcomms
    Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • bethanyxhewitt
    Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • SaintGeorgie
    Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • doncmccall
    Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • akasha303
    Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • ninavdbennett
    Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHuntTheMunt
    Mike Hunt (@MikeHuntTheMunt) reported

    @EnglandRugby @O2 Don’t need to hear the sales pitch to win over the supporters and paymasters. Just need quality coherent rugby and the sacking of the overpaid asleep at the wheel Bill Sweeney. Focus on the important details, not the fluffy marketing crap.

  • CCFC_dirren
    darren (@CCFC_dirren) reported

    @O2 Hi, I have an extra for amazon prime to redeem but when i click the link and login to amazon i get an error "Activation error We've encountered a problem. Please try again." what can i do to resolve

  • MarkBut64040622
    Mark Butterfield (@MarkBut64040622) reported

    @O2 I have been o2 customer since 2018, due to the mid contract increases, I will not renew my contract and will either switch to Sky or Tesco mobile. Both of these companies don't increase their prices mid contract. I recommend current and potential o2 customers to avoid o2.

  • dkinnear
    David T Kinnear (@dkinnear) reported

    @O2 Try looking on my account? It's been months now. I ordered / purchased an esim, not a physical sim. Then was told they couldn't activate it online/in the store/on the phone - so I was told by your rep they needed to send me a physical sim as a step in the solution.

  • AmandaM47407553
    Amanda (@AmandaM47407553) reported

    @SallySarah74 never bloody ends does it im with @O2 and got the same bloody message ffs

  • SiimonH
    Simon Lee Harris (@SiimonH) reported

    @O2 Why have you suspended my network connection?? I have sent off for a new Sim, but I haven’t activated it yet?

  • chireg69
    Lee Jones (@chireg69) reported

    @O2 Bollocks to you and your 17% price increase. Thieving off customers in times of trouble. In fairness though, how's anyone suppose to survive on only a few billion quid profit! Absolute scum of the earth.

  • dkinnear
    David T Kinnear (@dkinnear) reported

    @O2 So they sent me a physical sim for the number - then everything went silent. There was no further communication and there are no instructions for installing or activating it. I went to the Oxford Circus store - they couldn't help.

  • theboytooley
    Dave Tooley 💙 (@theboytooley) reported

    @o2 Your data speeds and signal strength are toilet. What’s going on? And you want to whack another 13% on top of my monthly rate…!?

  • ASwainbank
    Arielle Swainbank (@ASwainbank) reported

    @O2 I would like to change my sim and tariff - went into store and they said they couldn’t help me - that I have to call customer service to change anything.