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O2 outages and service status in Wokingham, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wokingham, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Sep 14, 2:19 PM GMT+1.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wokingham, England

The most recent O2 outage reports came from the following cities: Reading, and Slough.

CityProblem TypeReport Time
Reading Phone 5 days ago
Slough Phone 2 months ago
Bracknell Phone 2 months ago
Reading Total Blackout 4 months ago
Basingstoke Phone 4 months ago
Ascot Internet 4 months ago

Nearby cities with recent reports

Reading

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

  • doncmccall
    Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • SequinSte
    Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • tobyd360
    Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • natejrogers
    Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • NasiraKasmani
    Nasira (@NasiraKasmani) reported from Maidenhead, England

    @O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to

  • ANDREW0675
    Andrew Leason (@ANDREW0675) reported from Reading, England

    @O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • smnthklly
    samantha (@smnthklly) reported from Reading, England

    @zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!

  • SequinSte
    Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England

    @mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service

  • akasha303
    Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • bethanyxhewitt
    Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • laraclaudia_
    Lara Thomas (@laraclaudia_) reported from Bracknell, England

    @bruskyyyy @O2 Having the same problem!

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!

  • chlooedenise
    chloë (@chlooedenise) reported from Reading, England

    @O2 my data hasnt been working in Europe now for months, any help thanks

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • ninavdbennett
    Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • MaryFaulkner68
    Mary Faulkner (@MaryFaulkner68) reported from Wokingham, England

    @O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • Jenzy84
    Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • dan_patel90
    Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • markfrancis1968
    mark francis (@markfrancis1968) reported

    @O2 yet another letter from a debt collector from a account linked to my number We’ve agreed this is a fraudulent account Despite you telling me you’ve sorted the problem imagine my shock

  • NickBeddows1
    Nick Beddows (@NickBeddows1) reported

    Shout out to Nada in @O2 Brighton. Super customer service

  • KopiteinPoland
    KopiteinPoland (@KopiteinPoland) reported

    I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain

  • markfrancis1968
    mark francis (@markfrancis1968) reported

    @O2 yet another letter from a debt collector from a account linked to my number We’ve agreed this is a fraudulent account Despite you telling me you’ve sorted the problem imagine my shock

  • simon_elliott
    Simon Elliott (@simon_elliott) reported

    @O2 @giffgaff will you PLEASE do something about the dreadful mobile signal issue in and around Penzance? I understand it is a mast issue? Can only call when near WiFi!

  • aaronlake629
    Aaron Lake (@aaronlake629) reported

    @BluesnJazzxx @O2 The app is awful at the moment forever having to put your password in it’s just rubbish now

  • Jes_Squirrell
    Jeremy Squirrell (@Jes_Squirrell) reported

    @wheat_daddy @O2 Could be the coms mast itself. We’ve had trouble with Vodafone signal for a few weeks, then all of a sudden we have got upgraded to 5G and a decent phone signal. Hopefully you’ll get the same soon? 🤞

  • DjChrisConnor
    Chris Connor (@DjChrisConnor) reported

    @O2 so my iwatch decided to die,and I’m still paying for the sim,how do I cancel. Your amazing app only lets me cancel my phone airtime that’s linked? Also want a new watch.

  • Ste806134
    Ste (@Ste806134) reported

    @O2 your phone upgrade system is as useless as almost everything else on your network. You have charged me and then your system has crashed. Worse than useless

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    Hi @O2 Do you know there is a problem with your app & website. You can't make a payment on the site. It keeps kicking you out with an error "ERR_TOO_MANY_REDIRECTS". I have seen other people are having the same issues. Can you please fix it ASAP. People have bills to pay.