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O2 outages and service status in Wokingham, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Wokingham, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Internet.
  • 40% Phone (40%)
  • 20% E-mail (20%)
  • 20% Internet (20%)
  • 20% Total Blackout (20%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Wokingham, England

The most recent O2 outage reports came from the following cities: Reading, Basingstoke, Ascot, Farnborough, Fleet, and Hook.

CityProblem TypeReport Time
Reading Total Blackout 14 days ago
Basingstoke Phone 21 days ago
Ascot Internet 24 days ago
Farnborough Phone 30 days ago
Farnborough E-mail 30 days ago
Fleet Total Blackout 1 month ago

Community Discussion

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O2 Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

  • nickysinclair
    Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • Spennie105
    Spencer Barfield (@Spennie105) reported from Fleet, England

    @AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔

  • SequinSte
    Stephen ♏️🏳️‍🌈 (@SequinSte) reported from Barkham, England

    @O2 your website is broken for ordering. I can’t order an I watch 🤬

  • ChatanG001
    C (@ChatanG001) reported from Wokingham, England

    @O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • tobyd360
    Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • ANDREW0675
    Andrew Leason (@ANDREW0675) reported from Reading, England

    @O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh

  • SequinSte
    Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England

    @mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • doncmccall
    Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • KellyMSanders
    kelly marie sanders (@KellyMSanders) reported from Bracknell, England

    @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

  • ecsg1798
    Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • Primrose_Hikwax
    Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • gonnella
    Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • bethanyxhewitt
    Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • natejrogers
    Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • HarryRobertson5
    Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • ANDREW0675
    Andrew Leason (@ANDREW0675) reported from Woodley, England

    @O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂

  • PandaEyesKirsty
    Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England

    @AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!

  • owengmusic
    Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeMooreUK
    Jake Moore (@JakeMooreUK) reported

    @O2 Yes. But it shouldn’t need this. I slightly understand when it’s a busy area with lots of people but it’s 2026 and we shouldn’t be overloading it. It would be better if you just said no service. Frustrating.

  • dataeatworld
    DataEatsWorld (@dataeatworld) reported

    @maxkarpis @O2 The worst part is, I think Revolut is an MVNO and uses O2's infrastructure.

  • Jade_Russell
    Jade Russell (@Jade_Russell) reported

    @O2 my signal has been shocking for over a week now! No 5G, barely any 4G and struggle to make and receive calls! No doubt I’ll still be expected to pay my full, high, bill come the end of the month! Possibly time to shop around after 15 years!

  • AndyGrice1979
    Andy Grice (@AndyGrice1979) reported

    @O2 over 6 weeks since you locked myO2 account and you still haven't resolved it! Formal complaint sent but no response to that either!

  • PaulOrmerod5
    Paul Ormerod (@PaulOrmerod5) reported

    Stay well clear of of @O2 there deals look good on paper but if it comes to even the slightest issue you will be passed around a team of people who couldn’t tie a shoe lace let alone deal with a loyal customer who has been with them since 2012….absolute joke

  • niamhskinner
    Niamh Skinner (@niamhskinner) reported

    @O2 That’s what it says online but still doesn’t answer my question! For example, I get signal in north London, but never inside the emirates due to the amount of people. The map shows satellite covers that area. Will my phone switch to satellite because it can’t connect to 5G?

  • onesuj
    suraj kaushal (@onesuj) reported

    @davehpayne @O2 Switched to Sky mobile for this reason. Poor service.

  • naomimilward41
    Naomi Milward (@naomimilward41) reported

    @O2 Priority app still down re Blue Mondays - are you doing this to all your customers on purpose so you save money?! Please sort it out! #CustomerExperience

  • Travis_techz
    MR_TRAVIS (@Travis_techz) reported

    @me_marifi @virginmedia @O2 Send me a DM for help

  • lightyonreal
    the truth (@lightyonreal) reported

    @O2 Im really sick of how **** your 5G network reception is sort it ******** out!!!!