O2 Outage Report in Wokingham, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Wokingham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Wokingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at O2
O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (26%)
-
Total Blackout (12%)
-
Wi-fi (5%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Wokingham, England
The most recent O2 outage reports came from the following cities: Woking, Farnborough, Fleet, Reading and Henley on Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Farnborough |
Phone | |
| Fleet |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Wokingham, England
Latest outage, problems and issue reports in Wokingham and nearby locations:
-
Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
-
Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
-
Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
-
Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 shock performance again. Your customer service team after promising to call me cannot. You haven’t given me my money back, no words can describe your poor handling and lies and deceit #betterwithanothernetwork
-
Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
-
Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
-
aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
-
Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
-
Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
-
Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
-
George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
-
Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
-
Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
-
STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
-
Don McCall
(@doncmccall) reported
from
Basingstoke, England
@O2 can you help sort my order out please?!
-
Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
-
Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
-
Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
-
Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
frank
(@frank10743117) reported
@O2 @UberEats Your staff have told me they’d rather I sue than provide any assistance with my issues
-
DougDangero
(@DougDangero) reported
@O2 why is your signal so ****? I had better service In the 90s. Get in the bin 🚮
-
msssannn
(@zunairah130409) reported
@O2 Still not working, can you answer my posted questions to you?
-
trump dog
(@borrow101) reported
@O2 @UberEats O2 you really take the biscuit! Charging me for a contract that was cancelled 3 separate times on the phone and at a face-to-face visit to the Cambridge grand arcade shop. Absolutely useless customer services. Why does anybody use this company?
-
Deborah
(@aflightlesscrow) reported
@O2 Hi, called this afternoon to cancel my monthly plan to switch to my new PAYG sim, both o2. Followed advice given to me, have PAC number tried to use Keep my number form, keep getting error message but no clue why? Also it won't let me top up new phone, any advice?
-
Jemma 🦋
(@jemmzyy) reported
Anyone with @O2 and can’t get any signal when on 4g????
-
Richard Boot
(@richardboot) reported
@O2 after the crazy snow storm we had here in shetland we still had very little to no phone signal on half the island? Any ideas on when we will be connected again? Or get a refund?
-
....
(@znk00093) reported
@WhatsApp @O2 I recently transferred to O2 cannot recieve whatsapp verification text messages. Advisors on O2 community forum have said its a wide issue. Whatsapp support ignore my replies and do not look into this @WhatsApp can you please look and assist with this
-
Sahir Nazir
(@sahirnazir1) reported
@O2 If you can sort the network service out that would be much appreciated.
-
Tracey
(@Tracey03537798) reported
@O2 sim swap not working. Tried 3 times in shop and on phone waited 24 hrs nothing. Help please.