O2 Outage Report in Sandhurst, Bracknell Forest, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandhurst, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Sandhurst, Bracknell Forest, England
The most recent O2 outage reports came from the following cities: Reading, Camberley and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Camberley |
Wi-fi | |
| Camberley |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sandhurst, England
Latest outage, problems and issue reports in Sandhurst and nearby locations:
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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John Clements
(@JohnCle73835883) reported
@O2 @UswitchUK Maybe you should try and win award for customer relations because you are about to loose two customers
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Bloom
(@bloomuhh) reported
@o2 **** customer support
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Маrk Catlin
(@MarkCatlin4) reported
@O2 FYI I got a call from this number (01242306032) claiming they're from @O2, apparently I've qualified for 30% discount on monthly bill. Considering I'm on Tesco mobile pay as you go I found it to be suspicious, when challenged person said sorry to bother & put phone down.
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Rabba
(@RabbaGnosis) reported
@O2 How can you access the network checker if the network is down? I know you've had your ceiling ripped off but presumably your masts are all standing. Terrible reception today, is this due to overdemand, just no way of telling.
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RUBES 😁🌈
(@rubyannelines) reported
@O2 I’ve purchased a new phone from you and had an extra of free Apple Music. The link you’ve sent me won’t work. 😩 #Help
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Paul King (Kingy)
(@kingpak93) reported
@O2 Thanks for the info. Yes I did get email but no sim. If I pick a sim up can I get that switched for the one I have to keep my number and credit? Thanks for your help.
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Ellie O'Brien
(@lostinwonder) reported
@O2 @O2 any ideas or help?
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Lucius
(@hypnotic) reported
@christopherward @O2 this isn't ordinary spite. Virgin Media are the single worst company I've ever dealt with in my entire life. Lies, breach of contract, misdirection, rudeness, argumentative. I had these issues in 2014 and then exact same in 2020. Never again.
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James Vertigan
(@jamesvertigan) reported
@O2 Please send an engineer to check the masts serving the EX36 4NJ postcode. 3G and 4G Signal/data has been intermittent since #StormEunice yesterday. Local power outages may not be helping.
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Ash
(@ashtonkooltchxr) reported
@O2 Yeah it says there’s a fault with the mast for the postcode I’m in but not what’s wrong and when it’ll be fixed so it’s very slow and dodgy rn