O2 Outage Report in Sandhurst, Bracknell Forest, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandhurst, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Sandhurst, Bracknell Forest, England
The most recent O2 outage reports came from the following cities: Reading, Aldershot, Slough, Bracknell, Camberley and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Aldershot |
||
| Slough |
Internet | |
| Slough |
Internet | |
| Slough |
Phone | |
| Bracknell |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Sandhurst, England
Latest outage, problems and issue reports in Sandhurst and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris McClenaghan DB
(@thedesignboy) reported
@O2 I’ve ordered my iPhone pro max at 1pm friday. But can’t find a thing about it on the app. Tried to call but that’s a joke. Someone try to give customers a little service over there. You took my money. Sent legal docs by mail but what next?
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Tom Stott
(@tomgstott) reported
You've sent me a payment reminder @O2 - please let your billing dept know that i won't be paying it until the outcome of my ADR is known or you manage to resotre a service above 0.21Mbps on 4bars of 4g. 6 months. joke.
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Cotly
(@Cotly) reported
@O2 why are you so bloody useless. All month had trouble with you. Tried to chat online with somebody who then escalated the chat to a manger who still answers as vaguely as possible before telling me to call. 10 minutes on phone and the line is just dead. No sound, nothing…
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Amy Vanner 🤪💜
(@Amy_Vanner) reported
@O2 I pre ordered the iPhone 13 Pro Max last Friday and I paid my contract off early to upgrade sooner, however I’ve only had the confirmation email of my order but nothing since. No dispatch email or anything can anyone help with this, as it is getting released tomorrow?
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Matt_yorks84
(@Matt_yorks84) reported
@O2 why is it whenever I try register for the My Network app the verification text comes through fine but the email one never does. Till hours and hours later??
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• Broke Carts •
(@CartyBOTB) reported
@O2 This is unacceptable the service is really poor
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I am just me
(@andy_uk44) reported
@O2 I have now made an official complaint against you at O2 cos nobody has even attempted to get back to me about the issue raised, I have also been given legal advise saying I can stop my DD and not suffer bad credit
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Neil Ellis
(@1neilellis) reported
@O2 After a rude agent would not answer my question... My sim only contract ends in November..when can I cancel so it doesn't continue/renew with yourselves?
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Kooteri
(@Kooteri) reported
@O2 hey guys, I keep getting a ‘No Sim installed error’ on my iPhone. Can you help?
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Robert Anderson
(@bobbylaaaddd) reported
@O2 I’ve tried to contact via phone but easy hung up and when I used you message service nobody ever got back to me