O2 Outage Report in Sandhurst, Bracknell Forest, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandhurst, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (57%)
-
Internet (24%)
-
Total Blackout (11%)
-
Wi-fi (4%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Sandhurst, Bracknell Forest, England
The most recent O2 outage reports came from the following cities: Reading, Camberley, Godalming, Woking, Bracknell, Crowthorne, Slough, Farnborough and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Camberley |
Phone | |
| Godalming |
Total Blackout | |
| Reading |
Internet | |
| Woking |
Total Blackout | |
| Reading |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandhurst, England
Latest outage, problems and issue reports in Sandhurst and nearby locations:
-
Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
-
Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
-
Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
-
Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
-
Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
-
Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
-
Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
-
Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
-
Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
-
Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
-
STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
-
Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
-
Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
-
George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
-
Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
-
Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
-
Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
-
chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
-
Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
-
Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Elliot Boyce
(@ElliotBoyceDJ) reported
@O2 My mum and brothers phones aren’t working due to an o2 issue at your end with their system, this is not relating to network it’s a problem with the set up of their devices. I spoke to the call handler he said he’d book time off to check this due to the complex nature
-
MiaRobinson
(@miarobbo2016) reported
@O2 hi, trying to log into my account , nothing happening, tried on phone and iPhone, any problems at your end
-
James Kane
(@jameskane84) reported
@O2 Hi - is there a problem with your website? I haen't been able to log in to my account all day.
-
Penny Hop
(@Penny_Hopbrand) reported
@O2 hi guys, just wondering if you can help me. I’ve been getting scammed for the last 3years I think..? Went to one of your stores in Tooting last Feb I think it was. Wondering why my bill was costing so much then you guys told me I was being scammed as in PLEASE CONTINUE
-
Máirtín
(@mairtinsb) reported
@O2 Yes please! I usually need help in the shop when getting a handset. Can you DM me? I'm thinking about heading over to iOS this time as Android offerings are limited to S20 really. Also need to know how this would work with SIM swap from current phone into new one etc. Thanks.
-
Megan
(@meganwillders1) reported
@O2 Hi, I’ve tried to use your chat feature via my o2 as I can’t dial out and they seem to have made my phone usable, please can you help?
-
Chanel630
(@chanel630) reported
@O2 After a difficult circumstance, I would like to commend Jake Pepper from your Exec Team, for resolving a difficult complaint. Please make sure this message is passed on. Many thanks
-
Elliot Boyce
(@ElliotBoyceDJ) reported
@O2 I have been promised a call back about a total outage within 30 mins and that was at 4pm. I tried to call again with a 45 minute wait, please someone come back to me
-
Elliot Boyce
(@ElliotBoyceDJ) reported
@O2 But didn’t call back. I then tried to call your office with no reply. @MarkEvansO2 they’ve had no network for 2 days and it’s down to a technical fault with the set up of a renewed contract and new phone!
-
JO
(@jodietweets_) reported
Hi @O2, when will I get signal back? I know my number is being switched back but it’s been over 24 hours... not great.