O2 Outage Report in Sandhurst, Bracknell Forest, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Sandhurst, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Sandhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 28: Problems at O2
O2 is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Sandhurst, Bracknell Forest, England
The most recent O2 outage reports came from the following cities: Reading, Farnborough, Woking, Guildford and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Farnborough |
Internet | |
| Farnborough |
TV | |
| Reading |
Phone | |
| Woking |
Phone | |
| Guildford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Sandhurst, England
Latest outage, problems and issue reports in Sandhurst and nearby locations:
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samantha
(@smnthklly) reported
from
Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Andrew Leason
(@ANDREW0675) reported
from
Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Dinmore
(@Pdin) reported
@O2 in New York and getting no roaming signal. Tried contacting via app and dm but no joy. Please could someone help.
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Chris
(@spizzle88) reported
@O2 tried to use jet 2 holiday promotion on o2 priority but it says this voucher has been used but I have not used it before or ever used jet 2. Help please?
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VenkmanStantz
(@VenkmanStantz) reported
@O2 currently in USA and the reception is terrible! It happened a few weeks ago too. Anyway it can be fixed?
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Jordan Wright
(@JordWright93) reported
@O2 Hi we are having roaming issues. Me and my partner both on my O2 account are having issues connecting any data and receiving / sending SMS in the US. We have the Volt bolt on so should have the USA included. We've checked and we have enabled roaming in our settings
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kie maloney
(@bigkie_7) reported
@O2 the upgrade you did to a mast in the area of WA9 3LG made absolutely no difference the mobile signal is still terrible 😠
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Andrew Murphy
(@asmeservices) reported
@O2 It's terrible, this morning I have 1 bar - it wasn't like this when I purchased - something needs to be done.
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Alex J Wood 🎨 🇪🇺
(@al3xjw) reported
@O2 @David_Myint Having the same problem. No roaming at all.
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John
(@KeaneJohn69) reported
@IbzDanny I’m on @O2 refresh and currently pay £22 Per month until phone is paid off and then I have cheaper bills or upgrade so I never pay it outright but often thing yes that would have been a good holiday.
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Niall Darby
(@ndarby90) reported
@LutzSchueler congratulations on your Q2 profits with @virginmedia and @O2 it would be brilliant if you would invest this back into training your staff and improving the services. I'm waiting 9 weeks now to get virgin installed, 5-7 times date push back.Customer care is terrible.
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Alex J Wood 🎨 🇪🇺
(@al3xjw) reported
@NiamhD_22 @O2 I’ve tried manually selecting a network and still doesn’t work.