O2 Outage Report in Godalming, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Godalming, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Godalming, Surrey, England
The most recent O2 outage reports came from the following cities: Woking, Guildford and Sandhurst.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Guildford |
Phone | |
| Guildford |
Phone | |
| Camberley |
Total Blackout | |
| Woking |
Internet | |
| Lightwater |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Godalming, England
Latest outage, problems and issue reports in Godalming and nearby locations:
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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DaySack_
(@Daysack_) reported
from
Fleet, England
@O2 you would be concerned to know how many times I have thrown my phone at the wall because I can’t get through to your customer service support 🤯🤯🤯🤯🤯🤯!!! That bloody machine cannot understand what I say!!! How do I get through to customer service 😤😤🤯
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Burton
(@danny_burton12) reported
@O2 I get that - but the matter was reported on 10th December - I now have no ability to call / text / use data - at no fault of my own… really poor that your customers can be left like this with no solution other than to ‘wait for the o2 fraud team’
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Tom Griffin ♿️
(@Tom_Griffin1) reported
@O2 My email regarding extremely poor customer service has been dispatched.
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aeron dudas
(@aeron_dudas) reported
@O2 That was in September 2022 and they said they would credit me for the affected area. But it's almost 2023 and they haven't fixed the issues.
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Jay
(@jayrocks_666) reported
@O2 How's about putting the mast back that you removed, giving me my refund and having a customer services department
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Hollie Jane
(@HollieJaneG) reported
Been a loyal customer of @O2 for 20 years, never missed a payment and paid off many devices. Went in store to treat myself to the new Apple Watch and for absolutely no reason, they wanted £300 conditional deposit that I’d get back in 3 months…what? Got one with EE instead. 😚
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Rashad Braimah
(@RashadBraimah) reported
Why is data roaming in the USA so slow with @O2?! Been in New York and Boston over the past few weeks and the speed has been at a snails pace for both me and friends with @O2. Please do better. 🙏🏽
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Danny Burton
(@danny_burton12) reported
@O2 - can anyone help with my account being frozen due to fraud, and it not being resolved since 9th December? I now can’t make any calls/texts/use data… or pay my bill/leave my contract, and I’ve been on the phone to you for 2 hours with no resolution…shocking customer service
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Rashad Braimah
(@RashadBraimah) reported
Why is data roaming in the USA so slow with @O2?! Been in New York and Boston over the past few weeks and the speed has been at a snails pace for both me and friends worh @O2. Please do better. 🙏🏽
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Nath
(@NathFerguson) reported
@O2 when are you gonna offer a reliable service for once as the mass by me as been not been working for over 3 weeks now and it’s becoming a joke your service seems to be getting poorer and it’s like u don’t even care considering your expensive I would expect a better service
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❄️Lo❄️
(@tamarareynoldss) reported
@O2 I find it absolutely appalling that I have reported being a victim of fraud over a month ago and O2 have failed to investigate it. They are content to ruin my credit score for the fraudsters who took out 2 phones in my name but not quick to fix it