O2 Outage Report in Godalming, Surrey, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Godalming, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Godalming and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Godalming, Surrey, England
The most recent O2 outage reports came from the following cities: Cranleigh and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Wi-fi | |
| Guildford |
Phone | |
| Farnborough |
Phone | |
| Billingshurst |
Internet | |
| Woking |
Phone | |
| Cranleigh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Godalming, England
Latest outage, problems and issue reports in Godalming and nearby locations:
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank I called @O2 because there online app wasn’t recognising it. The call centre wasn’t much help telling me to contact my bank and sort things myself 🤔
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Spencer Barfield
(@Spennie105) reported
from
Fleet, England
@AskHalifaxBank @O2 are expecting me to chase you for there issues with there software not recognising the online sort code on my account!!
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Pink Haired Princess
(@PhpPink) reported
from
Haslemere, England
@O2 any ideas on when signal will be restored in Haslemere - my mobile is my work Phone and pretty much three days of no signal isn’t helpful
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Emma Egbers
(@EmmaEgbers) reported
from
Cobham, England
@O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Ray Merridew
(@ISpyGraphix) reported
from
Loxwood, England
@O2 when are we going to get service again at Loxwood it’s been 9 days your ‘expert engineers’ have been working on things! Not impressed at all!
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Berry
(@BerryandEmmett) reported
@O2 No problem! Can I just check, am I okay to keep using my phone until it loses signal or should I not be using it?
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David French
(@d4vef1965) reported
@O2 I'm trying to enable wi-fi calling on my phone but it seems it needs to be enabled on the account first. I've tried tech support but they don't seem to have a clue. The website implies you can do it yourself but you can't...
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My dad was a toolmaker parody
(@HumanBollard) reported
@tweets_marks @O2 @SamsungUK Unfortunately there’s no O2 signal here despite them saying “4g indoors”. I had the same issue in wales when I lived there
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🐀🌻🌻🌻😷💖 Millie Fiore 🌺🐄🕷️🌳
(@MillieFiore) reported
@O2 Was down to 3G, again. Now buffering at 4G. It isn’t the building; it can work quickly: it just isn’t.
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Eliot
(@Sk1l1d) reported
@O2 Hi O2. It’s been another 3 weeks and there is still no data connection at Reading Train Station. Full signal but no data on 4G or 5G. Will be 2 months soon. Please can you do something about it?
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🥳 Pauly • 🐶 Nuky
(@paulyandnukhas) reported
@O2 It’s ok, but I’d there any way to pause the constant nagging? I’ve never been so (Passively)-aggressive nagged by a company before — I’m like a week or so late over Xmas & I’m getting daily calls/texts/threats-to-the-vital-service. It’s needlessly anxiety inducing.
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Tony Scullion
(@abscullion) reported
@O2 Why will a DM make any difference. Can you do something your customer service can’t do?
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woollala1
(@woollala11) reported
@O2 how hard is it to do transfer of ownership. My ex and I have spoken to two customer service and gave two passwords and yet someone still mucks up. It’s getting ridiculous that Ive to keep calling with my ex (going through a breakup which isn’t easy) and causing me more pain
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Tiggergeek
(@Tiggergeek) reported
@O2 Hi O2, I'm afraid I need to prompt you yet again 😔 You started helping me yesterday but it seems to have all gone quiet without a conclusion. What do I need to do to get this issue fixed?
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maryanne mccormack
(@maryannemccorma) reported
@O2 4 weeks had no sim wrong sim sent out 3 times now gave so much wrong information but still paying the bill for a sim plan I’ve never received the sim for and not one person can send me the correct sim to use it’s absolute madness