O2

O2 Outage Report in Cobham, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cobham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cobham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cobham, Surrey, England 10/28/2025 17:05

October 28: Problems at O2

O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cobham, Surrey, England

The most recent O2 outage reports came from the following cities: London, Oxshott, Hammersmith, Feltham, Walton-on-Thames, Cobham, Woking and Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomOxshott Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cobham, England

Latest outage, problems and issue reports in Cobham and nearby locations:

  • imjoseabreu Jóse (@imjoseabreu) reported from Lambeth, England

    @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • Nicolanoodle Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

  • phillipsc Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • Amalik7991 Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • tony1945 Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • bedefeltham Bede Feltham 💙 (@bedefeltham) reported from Esher, England

    @O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx

  • RuthHolliday13 Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • craigdfreeman Craig Freeman (@craigdfreeman) reported from Redhill, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • brineferry HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Jshlepss JS (@Jshlepss) reported

    @CarrollsClobber @O2 Worst network since one to one.

  • DBS050106 David Surtees (@DBS050106) reported

    @O2 your customer service is truly disgusting, the person my wife has just spoken to shocked me. Executive team please contact me.

  • lyndonjonmartin Lyndon-Jon (L-J) Martin 👨🏻‍💻 📲 (@lyndonjonmartin) reported

    @guyrleech In addition @O2 4-5G connectivity is absolutely terrible in SW London and in parts of central London vs. others post there 5G rollout many people I know personally have had a year of hell and had enough of the promises & are switching after 10+ years of good quality.

  • ItssChar_ char. 🤟🏼 (@ItssChar_) reported

    Gave up tryna call @O2, almost 40 minutes of trying to get hold of someone… company & customer service is a joke!!! Don’t know how trading standards ain’t on this company’s case, absolute joke the way they treat customers! Yet I bet by tomorrow, they’ll cut off my phone. 🙄😤

  • christinej_xoxo CLJ (@christinej_xoxo) reported

    @O2 I bypassed the complains team and wrote my complaint to the chef executive of O2 due to how unhelpful and un compassionate your staff were!

  • gemmalicious123 gemma thomson (@gemmalicious123) reported

    @O2 This keeps happening @O2, a full day with no service. What am I paying a bill for? Honestly it's just infuriating. if you'd like to DM me I am happy to discuss further

  • WayneyoWayne wayne Tavit (@WayneyoWayne) reported

    Quick heads up to @O2. I have disabled the #emergencyalert on my device, as I don't need nannying by the government. If for any reason, this alert still gets pushed through, I will terminate my contract and find an alternative carrier.

  • EAWallaceDudley E A Wallace🌸 (@EAWallaceDudley) reported

    I am not hlok with the forced notification alerts and this nonsensical "Emergency Alerts"app on my @Samsung phone, @O2 and @Android. Take this app off as I did not sign any contract with norcdid I consent to the UK government for this. #BinTheApp

  • GuyverGamingTV Guyver (@GuyverGamingTV) reported

    @O2 top tip, never preorder a phone, I got the Galaxy S23 Ultra. Arrived day of release. Got nothing extra, the enhanced trade in dosent seem to work and now the phone is available with the galaxy ear pods. If you pre order you get less so don't do it.

  • 2020_livelife Harsha Patel-Shah (@2020_livelife) reported

    @O2 if I want to remove notifications from my android as I don't want to receive emergency alerts on the 23rd April. Will my service be affected .