O2 Outage Report in Cobham, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Cobham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cobham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 28: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Cobham, Surrey, England
The most recent O2 outage reports came from the following cities: London, Oxshott, Hammersmith, Feltham, Walton-on-Thames, Cobham, Woking and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Oxshott |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cobham, England
Latest outage, problems and issue reports in Cobham and nearby locations:
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Jóse
(@imjoseabreu) reported
from
Lambeth, England
@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Amalik799
(@Amalik7991) reported
from
Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Bede Feltham 💙
(@bedefeltham) reported
from
Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Craig Freeman
(@craigdfreeman) reported
from
Redhill, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JS
(@Jshlepss) reported
@CarrollsClobber @O2 Worst network since one to one.
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David Surtees
(@DBS050106) reported
@O2 your customer service is truly disgusting, the person my wife has just spoken to shocked me. Executive team please contact me.
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Lyndon-Jon (L-J) Martin 👨🏻💻 📲
(@lyndonjonmartin) reported
@guyrleech In addition @O2 4-5G connectivity is absolutely terrible in SW London and in parts of central London vs. others post there 5G rollout many people I know personally have had a year of hell and had enough of the promises & are switching after 10+ years of good quality.
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char. 🤟🏼
(@ItssChar_) reported
Gave up tryna call @O2, almost 40 minutes of trying to get hold of someone… company & customer service is a joke!!! Don’t know how trading standards ain’t on this company’s case, absolute joke the way they treat customers! Yet I bet by tomorrow, they’ll cut off my phone. 🙄😤
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CLJ
(@christinej_xoxo) reported
@O2 I bypassed the complains team and wrote my complaint to the chef executive of O2 due to how unhelpful and un compassionate your staff were!
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gemma thomson
(@gemmalicious123) reported
@O2 This keeps happening @O2, a full day with no service. What am I paying a bill for? Honestly it's just infuriating. if you'd like to DM me I am happy to discuss further
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wayne Tavit
(@WayneyoWayne) reported
Quick heads up to @O2. I have disabled the #emergencyalert on my device, as I don't need nannying by the government. If for any reason, this alert still gets pushed through, I will terminate my contract and find an alternative carrier.
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E A Wallace🌸
(@EAWallaceDudley) reported
I am not hlok with the forced notification alerts and this nonsensical "Emergency Alerts"app on my @Samsung phone, @O2 and @Android. Take this app off as I did not sign any contract with norcdid I consent to the UK government for this. #BinTheApp
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Guyver
(@GuyverGamingTV) reported
@O2 top tip, never preorder a phone, I got the Galaxy S23 Ultra. Arrived day of release. Got nothing extra, the enhanced trade in dosent seem to work and now the phone is available with the galaxy ear pods. If you pre order you get less so don't do it.
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Harsha Patel-Shah
(@2020_livelife) reported
@O2 if I want to remove notifications from my android as I don't want to receive emergency alerts on the 23rd April. Will my service be affected .