O2 Outage Report in Twyford, Wokingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Twyford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Twyford, Wokingham, England
The most recent O2 outage reports came from the following cities: Reading, Woking, Sandhurst and Bracknell.
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Community Discussion
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O2 Issues Reports Near Twyford, England
Latest outage, problems and issue reports in Twyford and nearby locations:
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Ann (@AnnKerridge) reported from Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Eoin Charles (@ecsg1798) reported from Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Ross Brown (@RossBrown1_1) reported from Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Andrew Leason (@ANDREW0675) reported from Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Mia Johnston (@miajohnston1967) reported from Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Eoin Charles (@ecsg1798) reported from Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻 (@Ricardo_7united) reported from High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
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Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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samantha (@smnthklly) reported from Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Bec Osborne (@BecOz14) reported from Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Andrew Leason (@ANDREW0675) reported from Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Jo Meeres (@JoMeeres) reported from High Wycombe, England
@lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback
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Dan Patel (@dan_patel90) reported from Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Sean Meade (@n1spm) reported from High Wycombe, England
Following a recent mobile roaming incident (connected to a Bosnian network 4.5km+ from Dubrovnik airport), it did make me wonder why phones don’t have tiered roaming settings e.g. within EY, outside EU etc @Apple @o2 #roaming
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Jay Blake (@jayblake_) reported from Marlow Bottom, England
Dearest #02 @O2 I do wish all your customer service people were as helpful as the person I spoke to today. Sadly there were several trees killed in the printing of a years mobile bills, which I was told was required. Todays agent simply gave the info I needed in a 5 min call
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Kirsty Ann (@PandaEyesKirsty) reported from Maidenhead, England
@AmazonUK I have made a large order and it has been delivered to a Amazon locker. This locker is in a private @O2 building. THIS WAS NOT STATED AT THE TIME I ORDERED! Now they're refusing me access so my daughters birthday presents are not able to be collected!!😭 HELP!
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peter (@peter33266430) reported from Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England
@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Stephen ♏️🏳️🌈 (@SequinSte) reported from Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Buster (@Buster_comedy) reported
@O2 there seems to be a signal outage in Burnham on Sea although your site says there isn’t! Please have a look as it’s been hours now.Thanks
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Jackie (@UKHarvick_Fan) reported from Birmingham, England
@O2 is there a issue with a website ? I’ve paid for a phone twice now online and it still says unpaid …. And you’ve got my money !! Plus the phone is needed to employer to call me !!
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Tim (@Timinho50) reported
@O2 I cannot connect to your network and therefore can't contact customer service plus live chat not available
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Shaun Laughton (@smlmedlrg) reported
@O2 This is fascinating. However, most of the time the IVR doesn’t even work. You have no idea who I am as my number isn’t on your network, and then I end up in a 30 minute queue, and get hung up on when answered. What’s the point? Just make it easier
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Sarah Paskin (@SarahMelissa85) reported
@O2 absolute awful customer service, double billing ripping people off! Can someone contact me ASAP ideally management as i need to get my contract as a new customer sorted ASAP!!
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Ian Keating (@IanIank78) reported
@O2 has to be by far the worst mobile company going. They have misled myself with regards to 4 new contracts and now I’ve had two credit checks on my name. DON NOT USE THEM. I WILL BE CONTACTING THE OMBUDSMAN regarding this.
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Gracie xo (@gracielou_xx) reported from Swindon, England
I can’t believe I was on the phone to @O2 for a good hour and all senior members of staff refusing to come to the phone to answer queries about random, large charges on my bill. Instead leaving a less qualified member to try and help with absolutely no support or assistance 🤢
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Day (@pvperbvssist) reported
Haven't been able to work in my unit for 3 months because the @O2 mast is still down. Paying rent on a work space and a phone contac/data that I cannot even use...piss poor
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Sam Alexander (@MediaSja) reported
@O2 Is there a way of cancelling my contract online? Can’t get through to your customer services phone line (STILL)
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Andrew Fishburn (@AndrewFishy1) reported
I have a joke for you: what do you call a network that won’t accept you? @O2, because they refer you to a credit check team for no reason, you wait a week and no one gets back to you