O2

O2 Outage Report in Twyford, Wokingham, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Twyford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Twyford, Wokingham, England 08/28/2025 10:25

August 28: Problems at O2

O2 is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Twyford, Wokingham, England

The most recent O2 outage reports came from the following cities: Reading, Bracknell, Slough, Camberley and High Wycombe.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Phone
United KingdomReading Phone
United KingdomBracknell Phone
United KingdomReading Phone
United KingdomSlough Phone
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Twyford, England

Latest outage, problems and issue reports in Twyford and nearby locations:

  • Ricardo_7united 🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻 (@Ricardo_7united) reported from High Wycombe, England

    @sophdefoe92 I had that problem on @O2 but managed to sort it out

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • miajohnston1967 Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • AnnKerridge Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • JoMeeres Jo Meeres (@JoMeeres) reported from High Wycombe, England

    @lollylaura40 @samantha00861 @O2 Hi, I have same problem sky seem to have the best deal, I really don’t want to leave o2 but I can’t justify paying over £56 a month when sky will do the same for £49 and you can get money back with topcashback

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • BecOz14 Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulWoodroffe2 Paul Woodroffe (@PaulWoodroffe2) reported

    @O2 hello, I keep recv'g msgs fm u saying "our network is busy in yr area, our engs r aware & working 2 make it better" it appears u r not doing anything or u wouldn't keep sending these msgs. Please explain, don't just ignore me. RG426BG

  • neenakoshal Neena Koshal (@neenakoshal) reported

    @O2 please can someone call me! Enough is enough! I can’t believe how incompetent o2 have been and I’ve had enough! And if this is how you treat your new customers it’s a definite no no for me

  • Ben1988Harvey Ben Harvey (@Ben1988Harvey) reported

    @wwfcscott I have exactly the same issue mate. I’m with @O2 and unless I’m on Wi-Fi or 5G ( sometimes 4G ) my phone may as well be turned off.

  • Harjieeee ਹਰਜ (@Harjieeee) reported

    @O2 Is the signal going to improve with a new phone? I think not!

  • MillieFiore 🐀🌻🌻🌻😷💖 Millie Fiore 🌺🐄🕷️🌳 (@MillieFiore) reported

    @O2 status checker says signal is fine: but no signal, E, and 3G are constants on my phone. Continually needing to reboot in order to get 4G. Multiple times in minutes, sometimes. Is this a wider network issue ? It has been happening since before the New Year.

  • ESNYSOFIA fia ♡ ‘s laura (@ESNYSOFIA) reported

    @O2 I need help. My services are off and the lines are out until tomorrow!!!! I need my phone to be available

  • 2ducksva 2ducksva 🦆🦆 (@2ducksva) reported

    .@WeAreOpenreach please get this fixed. We are still without broadband in SG1, and now have an updated fix date of the 18th January. Sort it out. @O2 and chance of some free data please? I wfh and its been so difficult and I'm close to running out.

  • BerryandEmmett Berry (@BerryandEmmett) reported

    @O2 No problem! Can I just check, am I okay to keep using my phone until it loses signal or should I not be using it?

  • d4vef1965 David French (@d4vef1965) reported

    @O2 I'm trying to enable wi-fi calling on my phone but it seems it needs to be enabled on the account first. I've tried tech support but they don't seem to have a clue. The website implies you can do it yourself but you can't...

  • cromeaticc mtv 🐑 (@cromeaticc) reported

    It actually says, Statute,. No matter the debt amount, leave people with an emergency line @3 @o2