O2

O2 Outage Report in Twyford, Wokingham, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Twyford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Twyford, Wokingham, England 10/28/2025 14:40

October 28: Problems at O2

O2 is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Twyford, Wokingham, England

The most recent O2 outage reports came from the following cities: Reading, Woking and Sandhurst.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Phone
United KingdomReading Phone
United KingdomWoking Phone
United KingdomReading Phone
United KingdomReading Phone
United KingdomReading Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Twyford, England

Latest outage, problems and issue reports in Twyford and nearby locations:

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    @O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • chlooedenise chloë (@chlooedenise) reported from Reading, England

    @O2 my data hasnt been working in Europe now for months, any help thanks

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • natejrogers Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @O2 @England My ba p2 priority codes for the cinema are not working

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • SarahScogley Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • carboncoach Dave Hampton 🌍 (@carboncoach) reported from Marlow Bottom, England

    If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rcat35 Rose Chilcott (@rcat35) reported

    @O2 Hi, I’ve just changed my sim over to you. I haven’t received the sim yet but I have to pay my first month’s payment today. Is this normal? I can’t use your network but yet I’m paying for it? I’m confused.

  • hannahjbuswell hannah | fan (@hannahjbuswell) reported

    @O2 customer service from o2 is absolutely diabolical !!!! 😡🤬

  • TerryWhaley13 Terry Whaley (@TerryWhaley13) reported

    @O2 Sort it fella, or I’ll be down that office giving you a slap lad

  • music_mmi mmi music management ltd (@music_mmi) reported

    @O2 why can you not help ?

  • GarryLynch15 Garry Lynch (Owner of LTOA Taxis) (@GarryLynch15) reported

    I've been with O2 for 15 years I'm really saddened tonight that a company of this stature would stoop so low as to fraudulently erase my footprint from a call because I raised a complaint with the Ombudsman @O2 @LutzSchueler @virginmedia

  • oIiviarl olivia (@oIiviarl) reported

    @O2 your customer service is shocking. A simple number transfer is taking 3 days? joke

  • e_kehoe emma kehoe (@e_kehoe) reported

    @O2 I’m leaving 02 and am taking my number but you’ve deactivated the number on your network a day before it will be activated on my new phone. Extremely frustrating when I have some important calls/texts coming in which I can’t receive.

  • David49491686 David (@David49491686) reported

    @Robhodson44 @O2 Sure . It won't let you down lol

  • Jack94Bridges Jack 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Jack94Bridges) reported

    Unbelievable. Spent over an hour on the phone to 3 different ‘customer service’ departments who again haven’t solved my issue. I will be in the @O2 shop Saturday to play my recording to customers and staff.

  • TerryWhaley13 Terry Whaley (@TerryWhaley13) reported

    @O2 Cornwall has, your **** network however gets on my tits