O2 Outage Report in Twyford, Wokingham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Twyford, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Twyford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Twyford, Wokingham, England
The most recent O2 outage reports came from the following cities: Reading, Woking, Bracknell, Crowthorne, Camberley, Slough and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Woking |
Total Blackout | |
| Reading |
Phone | |
| Bracknell |
Internet | |
| Bracknell |
Phone | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Twyford, England
Latest outage, problems and issue reports in Twyford and nearby locations:
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻
(@Ricardo_7united) reported
from
High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sean
(@Sean62140511) reported
@O2 Still am because O2 seem unable to sort out their problem and get my phone reconnected. Just stopped replying on here and in live chat (just before 5, take it they have pissed off home mid conversation)
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Carol
(@cancun01) reported
@O2 please don't tell me your experiencing high volume of calls but please deal with my issues. Now this is going into the third week. Still waiting on it being resolved. I have provided my account, password and name etc. Still not resolved. No WiFi calling. I NEED THIS FOR WORK
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Kiki
(@Epic_Kirsty) reported
@MonaSarah15 @O2 Mona RUN. They are busier than usual ALL THE TIME. Every day. Trust me, I've been trying to get a reply to an issue for literal months.
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Caroline Fulford
(@Cazful) reported
@O2 why when I have a 5g phone am I most days only getting 3G ??? The service been really bad lately
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Bernardo Steve
(@biwariki1) reported
@SimonMaitland @O2 Oh man I can't believe this happened! I also got help from @Hovexcybertech1 on twitter indeed they're the best they saved me the trouble
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Stefan Truscott
(@TruscottStefan) reported
@xarm0x @O2 Would lodge a complaint with ofcom mate, likely to have them soon changing their tune 👍🏻
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James Beech
(@jamesbeech93) reported
@O2 appalled at the service from you. Cancelled my sim within the cooling off period yet still being told I haven’t paid and getting mixed messages from different people I speak to. Please can someone assist?
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LaurenLove34
(@peirima01) reported
@SimonMaitland @O2 send a direct message to @Hovexcybertech1 on twitter they will definitely help you get back your refunds, they're inarguably experts in recovery of stolen asset
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Ian Williams
(@IanTheOracle) reported
Hey @O2 why, why, WHY can you not port my number from VIRGIN to you? Have rung, followed your advisor's instructions and it didn't work, visit local store and it didn't work and met another disgruntled customer on his 3rd attempt in store. It's ridiculous and I'm paying twice!!!!
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Anna Goodwin
(@AnnaGoodwin6) reported
@O2 when will the issues be fixed in my area? Can’t leave the house! Nothing works unless I’m on wifi!