O2 Outage Report in Addlestone, Surrey, England

Problems in the last 24 hours in Addlestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Addlestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Addlestone, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Maidenhead, Greenford, Guildford, Aldershot, Leatherhead, Woking, Hounslow, Ealing, Slough, and Esher.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Internet	5 days ago
Maidenhead	Internet	7 days ago
Hammersmith	Internet	10 days ago
Greenford	Phone	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Addlestone, England

Latest outage, problems and issue reports in Addlestone and nearby locations:

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 2 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 5 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

• 
  Bec Osborne (@BecOz14) reported 8 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 9 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  Dré (@daktadre) reported 11 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Denis Field (@DenisField) reported 12 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  Joseph Morrison (@JosephMorrison0) reported 12 minutes ago from Hammersmith, England

  @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

• 
  Astro Gyal 💦 (@Astr0Isha) reported 13 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  James Vertigan (@jamesvertigan) reported 14 minutes ago from Ealing, England

  @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

• 
  N I C K 🇿🇼 (@Nick_G6) reported 14 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Mia Johnston (@miajohnston1967) reported 18 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

• 
  Bari Heer (@B_Heer84) reported 19 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Mohamed Abdinur (@MabdiNur1) reported 24 minutes ago from Hammersmith, England

  @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 24 minutes ago from Southall, England

  5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

• 
  Lyndall (@LyndallAnn) reported 26 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

• 
  Robert Blevin (@RobertBlevin) reported 27 minutes ago from Guildford, England

  Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

• 
  James Elston (@JamesElston3) reported 46 minutes ago from Hammersmith, England

  @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

• 
  Sarah Ward (@tiggsie) reported 47 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  David Chow 📶 (@davidchow) reported 48 minutes ago from Hammersmith, England

  @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

• 
  Jade Sharp (@jadesharp1992) reported 53 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc Hardstaff (@MarcHardstaff) reported 4 minutes ago

  @O2 hi, is this Twitter for customer support?

• 
  Adam Kelly (@Adurrrrm) reported 5 minutes ago

  When you order a cheeky @O2 sim for your mother because it’s cheaper to call someone on the same network ;-)

• 
  Kerrie Hughes (@KerrieAHughes) reported 7 minutes ago

  @O2 5 phone calls to 5 different people over 3 hours trying to get a resolve to sort out a phone contract, only to be told there's nothing that can be done. Quite possibly the worst customer service I have ever come across. Appalling is an understatement @O2

• 
  Stephen♏️🏳️‍🌈🇪🇺 (@SequinSte) reported 13 minutes ago

  Oh. No @O2 signal until 1st March. I had a text to say it would be off from 26th-28th February... it’s already off and I missed a call from my Dr... really annoyed 😡😡

• 
  SH (@saulhxmer) reported 14 minutes ago

  @O2 get someone to call me. Your automated service won’t put me through to an agent.

• 
  Kate W (@kateweb) reported 18 minutes ago

  @O2 My friend's just had her O2 phone stolen and is trying to cancel it with you, but doesn't have a phone number to give because hers had been stolen - what can she do, please?

• 
  Steph (@Flamingo_code) reported 18 minutes ago

  @O2 You need to make this clearer though. I was told by customer services anyway that once the number is ported you would have lost any credit. My sim card says the last chance to top up was 19th, received the sim only yesterday.

• 
  billy (@Billytweetings) reported 27 minutes ago

  Anyone else having a problem with payments today on @o2?

• 
  jim (@jammie82uk) reported 29 minutes ago

  @O2 Hi, just wondering if O2 actually want my business? My port in was supposed to happen today by 6pm after been trying to get it done for a week!!!!! I am currently having to pay for 2 contracts (my old network and O2) due to O2’s incompetence

• 
  Kerrie Hughes (@KerrieAHughes) reported 30 minutes ago

  @O2 Having now explained the situation 6 times to various O2 team members, you’ll forgive me if I hold no value or confidence in your wanting to help. You can tell me how I’m able to escalate a complaint though please.