O2 Outage Report in Addlestone, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Addlestone, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Addlestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (22%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Addlestone, Surrey, England
The most recent O2 outage reports came from the following cities: London, Aldershot, Slough, Ealing, Acton, Brentford, Bracknell, Greenford, Camberley, Hounslow, Maidenhead, Twickenham and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Aldershot |
||
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
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O2 Issues Reports Near Addlestone, England
Latest outage, problems and issue reports in Addlestone and nearby locations:
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 I need a customer call back please.
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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m a r y
(@maryhippychick) reported
from
Hounslow, England
@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Conleth Kane
(@ConlethKane) reported
from
Hounslow, England
I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Allie lou MUA
(@allynorburyMUA) reported
@O2 can someone please help me I'm trying to pay my bill but can't cuz either you keep saying payment is in progress or like today your website is giving error 500 via both website and my o2 any timescale on when my payment will go through will be helpful please
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Harry
(@HarrySkinner24) reported
@O2 @allfor1john I'm thinking os switching providers. I haven't had decent signal in my area for a long time now
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Danielle
(@Chasing_My_Tale) reported
@O2 @allfor1john Glad it's not just us! Awful signal! The amount of times a day my phone blips to tell me I have no network is frankly embarrassing. Missing important calls, never rings, can't send/receive texts. Absolute joke.
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peter
(@peter33266430) reported
@O2 why I change to O2 I have got not a clue should’ve stuck with my previous provider staff have not got a clue what they’re doing and they turn my services for nothing and then you go to aura on the O2 app what are useless switch it off. How do you supposed to go get help from
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Ric Lumb - Game artist/Illustrator #puttycad
(@PuttyCAD) reported
@O2 my wife is trying to use online chat. Is it broken? Just says busy but no indication of it if it’s even in a queue or anything?
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Ash
(@AshScrivens) reported
@ReissOmari @q3b @O2 So I found out that o2 and Vodafone work together to build each other’s networks and birmingham is a voda area under the agreement. So basically the o2 network isn’t even maintained by o2 in birmingham it’s Vodafone. I wonder which network they’re going look after the most..
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Elash Morjaria
(@Elash_1) reported
@O2 I am a Virgin Media customer and I cannot logon to O2 priority. I am getting message "Oops, something went wrong". I have tried uninstalling and reinstalling the app but same message. Can you please let me know if there is a way round this?
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Shev rennicks
(@RennicksShev) reported
@O2 what the hell is going on with your service in the DY8 postcode-it’s horrendous. I’ve been a customer of yours for over 20 years and I’ve never been so disappointed with your coverage and call quality! Please explain what is going on?
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peter
(@peter33266430) reported
@O2 two weeks and I’ll be with O2. I’ve had no trouble with him any other provider I’ve been with there a joke start a joke or a system of the app is a joke switches off at 9 o’clock think you’re stuck
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peter
(@peter33266430) reported
@O2 O2 staff haven’t got a joke ain’t got a clue what they’re doing and then this was the aura conversation at 9 o’clock. What’s the point where are you supposed to get help from from Vodafone EE Lebara 3G