O2 outages and service status in Addlestone, England

Problems in the last 24 hours in Addlestone, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Addlestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Addlestone, England

The most recent O2 outage reports came from the following cities: Farnborough, Kingston upon Thames, Greenford, and Guildford.

City	Problem Type	Report Time
Farnborough	Phone	5 days ago
Farnborough	E-mail	5 days ago
Kingston upon Thames	Internet	1 month ago
Kingston upon Thames	Wi-fi	1 month ago
Greenford	Phone	2 months ago
Guildford	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Addlestone, England

Latest outage, problems and issue reports in Addlestone and nearby locations:

• 
  💟 (@ShahlaaTahira) reported 10 seconds ago from Hillingdon, England

  If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 5 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  m a r y (@maryhippychick) reported 5 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Emlyn Akoto-Dwemoh (@EmlynAD) reported 6 minutes ago from Esher, England

  @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 9 minutes ago from Ealing, England

  @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

• 
  Darren Boyle (@misterscoop) reported 26 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 27 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  💟 (@ShahlaaTahira) reported 29 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

• 
  Steve Depeare (@depeare) reported 31 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Jack Aaron Davies (@jackaarondavies) reported 31 minutes ago from Richmond, England

  @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

• 
  kelly marie sanders (@KellyMSanders) reported 37 minutes ago from Bracknell, England

  @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 40 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  hen (@henna_macarena) reported 40 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 40 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  Ben Marshall (@marshallb60) reported 46 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  Bethany Hewitt (@bethanyxhewitt) reported 47 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  Amalik799 (@Amalik7991) reported 51 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Lyndall (@LyndallAnn) reported 52 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

• 
  peter (@peter33266430) reported 54 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Sarah cogley (@SarahScogley) reported 57 minutes ago from Bracknell, England

  @O2 your customer service is an absolute joke.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicki Heselton (@VHeselton) reported 7 minutes ago

  @O2 @AppleSupport cannot make calls on IPhone (only WhatsApp) what’s happened to the network????!

• 
  Alex (@wilsoa10) reported 7 minutes ago

  O2 signal is awful. Charge extortionate prices and their service never works. 🤬😡 effecting personal and working life. Not good enough @O2

• 
  James Kennair (@KennairyBird) reported 11 minutes ago

  @0095cc @O2 Did you ever get this sorted? Having the same issue again were they just seem to raise tickets to back end teams who never call you back, the frustrating thing is this issue can be resolved by a Apple Watch eSIM profile reset, as it happened to me last year

• 
  ‘Recollections may vary’ (@south_eastone) reported 12 minutes ago

  @HarrietSergeant @O2 I dumped O2 and went to Tesco, at least you can walk in most stores and talk to someone face to face and you still use O2 network at less money.

• 
  𝓚𝓲𝓻𝓼𝓽𝔂 ❤️ (@Kirsty_x85) reported 16 minutes ago

  I used to be able to use the my @o2 app easily using biometric login but ever since they joined with virgin the app is ridiculous I've tried to login TWICE and twice it's been authorised and twice it's once again telling me to login. O2 used to be so much better without virgin.

• 
  Ron Stidolph (@RonnieStidolph) reported 20 minutes ago

  @O2 Response appreciated, but its too late 4 failed attempts to transfer old number to O2, resulting in 6 hrs+ in online chats & 2 complaints (complaints that your chat operators raised, not me) & a cancelled contract within 14 days of a cooling period & a lost customer. Very poor.

• 
  Andrew Bennett (@AndrewJBen1988) reported 22 minutes ago

  @O2 a week on after complaining and my complaint marked as resolved I still can not phone customer care on any of the numbers and you are now telling me I have used all of my unlimited data plan is less than 3 days 🤬🤬🤬

• 
  Tim Fry (@lipsyfry) reported 23 minutes ago

  @O2 **** network do not waste your money

• 
  Viridis (@Lord_Viridis) reported 24 minutes ago

  @O2 @1stSimona I warned you O2 what was happening, fix it or @Ofcom will definitely be investigating. People cannot access their accounts. Zero access just a loop of virgin O2 flavoured ****

• 
  Hayley Laura (@LilHay) reported 27 minutes ago

  @O2 @AaronLaw92 GET THE RESPONSE TO MY DMS AND THIS ISSUE SORTED RIGHT NOW. FIVE DAYS THIS HAS GONE ON FOR. I ALSO WANT UR MANAGERS DETAILS IMMEDIATELY