O2 outages and service status in Northamptonshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Northamptonshire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.
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Geocentrism (@Geocentrism420) reported from Northamptonshire, England@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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maddie (@1madwoman1962) reported from Wellingborough, EnglandVery angry with you @O2 , after this I would never recommend you to anyone else 😡
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stef (@Naked_stef) reported from Northamptonshire, England@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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Julz (@julzfen) reported from Northamptonshire, EnglandExcellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, EnglandSort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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peterm4rtin (@peterm4rtin) reported from Brington, EnglandDiscovered that @O2 has a cunning plan to save the high street, by making its online experience so appallingly awful you have to go to one of its stores. So thanks to in-store team @ Rugby for sorting out my upgrade after 10 days of online frustration. #GreatPeople #CrapSystens
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KevA (@kevinathow) reported from Northamptonshire, England@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Stevie3116 (@steve3116) reported from Cogenhoe, England@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Jamie Eaves (@Jamie_Eaves) reported from Stanwick, England@TomTugendhat @O2 Honestly, they're all bad, but EE are probably the lesser of all bad options.
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Inked_Irish_Aspie(the raving unicorn ) 🦄 (@KerriGbanks) reported from Northamptonshire, England@O2 I'm on priority and I want 1 billie eilish ticket and it's like saying no and coming up with other venues. which is too far from me .. help me out here
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Christine Glover (@missglover30) reported from Northamptonshire, England@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laraine Kempster (@londonlaraine) reported3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2
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Max Kansas (@KansasMax) reported@O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out
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Zoe Fraser (@zoeeboey) reported@O2 I'm trying to cancel my contract however it says to call a number. The issue being I have been unable to call or receive for over 4 months hence why I want to cancel my contract. Please advise
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Jade (@Jade66755388) reported@O2 Why tell me my signal issue is resolved when it’s not! I’ve been stuck like this since March why won’t you sort it? I want compensation or I will take it further!
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Andy (@sadelta99) reported@O2 yet again signal issues in CB24 area - only one bar signal and 5G dropping out to 4g which is practically useless here
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Monk (@i_Charizard) reported@virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite
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Willlyep (@willyepp) reported@O2 how are your systems so fundamentally broken? Cannot login on the app, cannot login through the website (tried incognito mode also). Been happening for months and months - surely you must be aware of this problem? How is it taking so long to be fixed!!
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Ady Hewitt (@adyhewitt) reported@O2 There has been a mix up with mobile plans and the wrong one got deleted - on speaking to the customer service representative I had no confidence he grasped the issue
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jmcconville710 (@jmcconville710) reported@O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim
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Matt Ray (@mattstingray) reportedThinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.