O2 Outage Report in Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Northamptonshire, England
The most recent O2 outage reports came from the following cities: Rushden, Northampton, and Northamptonshire.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 7 days ago |
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Wi-fi | 9 days ago |
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Phone | 13 days ago |
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Total Blackout | 16 days ago |
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Internet | 25 days ago |
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Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, EnglandSort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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stef (@Naked_stef) reported from Northamptonshire, England@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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KevA (@kevinathow) reported from Northamptonshire, England@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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Stevie3116 (@steve3116) reported from Cogenhoe, England@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Christine Glover (@missglover30) reported from Northamptonshire, England@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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Geocentrism (@Geocentrism420) reported from Northamptonshire, England@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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Julz (@julzfen) reported from Northamptonshire, EnglandExcellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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maddie (@1madwoman1962) reported from Wellingborough, EnglandVery angry with you @O2 , after this I would never recommend you to anyone else 😡
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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Bob Kool (@whoknows_bob) reported from Northamptonshire, England@Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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erika lesley neale (@erikalesleyneal) reported from Rothwell, England@O2 is your network down in our area hubby’s phone is down
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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arthur stafford (@arthurliverpool) reportedHey @O2 - absolutely no internet in TS24 all day thus far; anything we should know about? You know, transparency, letting users know what’s going on: all that boring customer care stuff?
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Naz (@voyageluxtravel) reported@O2 I’ve already checked this and it states there’s no issues in my area. I still don’t have connection.
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🇯🇲Woody🇯🇲 #blacklivesmatter #blackouttuesday (@nomoneyforbeer) reported@O2 Call issues, billing issues
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Buryboy (@Buryboy6) reported@O2 I have just called your customer service department twice in the space of 5 minutes to have the line drop in both occasions and still no resolution to my problem.
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Rory Evans (@RoryEvaans) reported@O2 The staff in your Llandudno store have just been the most unhelpful I’ve ever experienced. Definitely not the service I expect when I have 6 plans and pay over £200 per month
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Daniel (@d_riley93) reported@SkyHelpTeam I'll be joining you next month for my mobile phone provider! Do you support apple watch? I've been with @O2 for 8 years, as a loyal customer who's paid my bills on time. I’ve received nothing in the way of recognition. Other family member have received discounts.
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Gary (@GW_Horton) reportedAnyone else struggling for signal on @O2 around Thanet/Kent?
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Kathleen Leslie 🇬🇧 (@CllrKathleenL) reported@O2 is your online order facility broken? I have now tried three times now to purchase a phone. Getting rather concerned 3 mobiles are about to be delivered...
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Chloe Hawkins (@Chloe825) reported@O2 please can someone reply to my DM, I’ve been trying to speak to a manager about a complaint after some appalling service for a week now.
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aadil (@aadillaher97) reportedIs it just my @O2 service ****?