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O2 outages and service status in Northamptonshire, England

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  • O2 generated 0 outage signals in the last 24 hours around Northamptonshire, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Northamptonshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Northamptonshire, England

Latest outage, problems and issue reports in Northamptonshire and nearby locations:

  • whoknows_bob
    Bob Kool (@whoknows_bob) reported from Northamptonshire, England

    @Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.

  • nikkicholly
    Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    @O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?

  • Naked_stef
    stef (@Naked_stef) reported from Northamptonshire, England

    @O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry

  • Donnajsherwood
    Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.

  • Donnajsherwood
    Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?

  • Donnajsherwood
    Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman

  • factory_sausage
    ☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England

    @SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.

  • steve3116
    Stevie3116 (@steve3116) reported from Cogenhoe, England

    @O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now

  • Geocentrism420
    Geocentrism (@Geocentrism420) reported from Northamptonshire, England

    @O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.

  • MickRooksby
    Mick Rooksby #StayHomeSaveLives 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙🔰 (@MickRooksby) reported from Rushden, England

    @O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡

  • Jamie_Eaves
    Jamie Eaves (@Jamie_Eaves) reported from Stanwick, England

    @TomTugendhat @O2 Honestly, they're all bad, but EE are probably the lesser of all bad options.

  • nikkicholly
    Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!

  • julzfen
    Julz (@julzfen) reported from Northamptonshire, England

    Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯

  • KerriOlorcain
    Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England

    @O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help

  • erikalesleyneal
    erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @O2 is your network down in our area hubby’s phone is down

  • 1madwoman1962
    maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault

  • missglover30
    Christine Glover (@missglover30) reported from Northamptonshire, England

    @O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed

  • 1madwoman1962
    maddie (@1madwoman1962) reported from Wellingborough, England

    Very angry with you @O2 , after this I would never recommend you to anyone else 😡

  • 1madwoman1962
    maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people

  • kevinathow
    KevA (@kevinathow) reported from Northamptonshire, England

    @JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HarryCollins9
    Harry Collins (@HarryCollins9) reported

    @O2 I’ve had no signal/data for days. Looks like a common problem?

  • Jessw1303
    Jess (@Jessw1303) reported

    @O2 I’ve already logged it with your customer service team, they told me it was an IT issue that you were aware of but your replies here suggest you don’t!!

  • bstokes1977
    Barry Stokes (@bstokes1977) reported

    @O2 stop sending me marketing emails as if I'm a new customer! I've been a customer for over 15 years! Why are you doing this? #O2

  • kbushnell1975
    Kieren Bushnell (@kbushnell1975) reported

    @Lord_Viridis @O2 They are honestly worse than useless. I have been a customer for 25 years and they treat us with contempt.

  • LoveLightHope2
    love, light & hope ✨️ (@LoveLightHope2) reported

    @O2 customer service sucks, having so many issues trying to place a new order as an existing customer. Website broken, customer service reps don't fix the problem. Soooo annoying.

  • itsjackfernley
    Jack Fernley (@itsjackfernley) reported

    @O2 You’ve just lost a customer of 7 years. I’ve had no mobile data for nearly 5 days and was told I’d need to wait up to 7 working days just for someone to investigate it. Really disappointing customer service and unreliable coverage.

  • mrsmoneypenny1
    KH ♥️🍷🏎📷💃🏻🥊 (@mrsmoneypenny1) reported

    @ItsLau_xo @O2 I’m having the same issue and thought it was just me!

  • larrythehook
    Riemenschneider’s Horse (@larrythehook) reported

    @O2 I’ve had to rejoin EE. Number porting as we speak. O2 customer service an absolute embarrassment. Cost me £20 + having to drive 40 mins each way to nearest O2 store to be told nothing could be done to help me. I will be posting on a daily basis to AVOID O2 until I get refunded 👎

  • TomSoede
    Just me (@TomSoede) reported

    @O2 has totally lost it ! Anybody else thinks like I do ? Charged me £2,000 this year and the service I required and paid for did not work when i needed it !

  • Jessw1303
    Jess (@Jessw1303) reported

    @O2 @Katostevens Another lie, it’s not been working properly for over a week and I already contacted customer service about this multiple times!