O2 Outage Report in Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Northamptonshire, England
The most recent O2 outage reports came from the following cities: Rushden, Northampton, and Northamptonshire.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 5 days ago |
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Wi-fi | 7 days ago |
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Phone | 11 days ago |
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Total Blackout | 14 days ago |
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Internet | 23 days ago |
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Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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maddie (@1madwoman1962) reported from Wellingborough, EnglandVery angry with you @O2 , after this I would never recommend you to anyone else 😡
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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Christine Glover (@missglover30) reported from Northamptonshire, England@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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KevA (@kevinathow) reported from Northamptonshire, England@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Bob Kool (@whoknows_bob) reported from Northamptonshire, England@Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Geocentrism (@Geocentrism420) reported from Northamptonshire, England@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman
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Stevie3116 (@steve3116) reported from Cogenhoe, England@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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stef (@Naked_stef) reported from Northamptonshire, England@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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Julz (@julzfen) reported from Northamptonshire, EnglandExcellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, EnglandSort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel McGiff (@AssosChelt) reportedWhen issue flagged here asks you to DM. Takes 36 hours to ask for an order no. Meantime you call them and get told order is still undergoing checks and you'll have an email by end of day. CONT @O2
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Daniel McGiff (@AssosChelt) reportedSo @O2 Advertises a product / service, as being available immediately Then says oh wait we need to do some more checks Then says, hey all's good we should have your order ready in 6 days time Then tells you to cancel your order and go instore with no explanation why CONT
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Daniel McGiff (@AssosChelt) reportedEmail never arrives. Takes a further 48 hours to respond, asking security questions that could've been asked for with the order no. Never actually addresses the questions asked about their procedures (not my account). Would you want to give them your money @O2 ?
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Erika Helsinki (@erika_helsinki) reported@kylemossman2811 @O2 4 weeks and 1 day without my phone number now 😑. So many rude & under-trained customer reps. They’ve just sent me a 4th SIM card, should arrive within 3 days 🙄
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TomBSC87 (@linkinparktom) reportedThe worse thing is I’m stuck on another contract with @O2 thanks to the deal I have with @virginmedia - if I could I’d cancel that one too. Never again.
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TomBSC87 (@linkinparktom) reportedI’m honestly not normally one for complaining about company’s on Twitter but @O2 you absolutely completely deserve it. Rang to cancel my contract in august got told no to ring in September cancelled it. Got a pay as you go SIM card out. Then got another bill of £49 days later.
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DHL Express UK (@dhlexpressuk) reported@CryptoPhreak22 @O2 I'm ever so sorry to hear about this issue, please DM me the tracking number so I can look into this matter further for you. Kind regards, Amrick
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teax3 (@teax3teax3teax3) reported@O2 why are your policies for fraud, so unreasonable? You commit fraud, then expect the new potential customer to wait weeks for their unauthorised deduction to be returned. @Ofcom
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Lee Montgomery (@leehotmess) reported@O2 Day 3 with no signal as you posted me a new SIM but deactivated the old one. You switched it back on at the weekend then off again the next day. Please address the DM I have sent. Twice. Thanks.
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Birdman (@bi68495599) reported@O2 the worst customer service continues! £50 offered as service recovery from customer service and hasn’t been applied to my account! You couldn’t make this up! Appalling.