O2

O2 Outage Report in Northamptonshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Northamptonshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Northamptonshire, England 12/25/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Northamptonshire, England

Latest outage, problems and issue reports in Northamptonshire and nearby locations:

  • Donnajsherwood Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?

  • KerriOlorcain Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England

    @O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help

  • kevinathow KevA (@kevinathow) reported from Northamptonshire, England

    @JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...

  • madmazwilber1 Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England

    @TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    Very angry with you @O2 , after this I would never recommend you to anyone else 😡

  • MickRooksby Mick Rooksby #StayHomeSaveLives 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙🔰 (@MickRooksby) reported from Rushden, England

    @O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡

  • whoknows_bob Bob Kool (@whoknows_bob) reported from Northamptonshire, England

    @Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.

  • factory_sausage ☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England

    @SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault

  • erikalesleyneal erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @O2 is your network down in our area hubby’s phone is down

  • Geocentrism420 Geocentrism (@Geocentrism420) reported from Northamptonshire, England

    @O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.

  • julzfen Julz (@julzfen) reported from Northamptonshire, England

    Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯

  • Naked_stef stef (@Naked_stef) reported from Northamptonshire, England

    @O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more

  • steve3116 Stevie3116 (@steve3116) reported from Cogenhoe, England

    @O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    @O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?

  • missglover30 Christine Glover (@missglover30) reported from Northamptonshire, England

    @O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed

  • MickRooksby Mick Rooksby #StayHomeSaveLives 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙🔰 (@MickRooksby) reported from Rushden, England

    @O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CoolHandLuke_82 Luke 🇬🇧 (@CoolHandLuke_82) reported

    @O2 I can not sign in to an 02 account as Virgin sent me the sim and I have no login details. Can I give you my PAC code? I read on the website that I can do it via Social Media

  • ianforde2 ian forde (@ianforde2) reported

    @O2 i have been billed twice and its impossible to get through to your customer service .

  • BadgerOfSteel Badger Of Steel (@BadgerOfSteel) reported

    @O2 checked your online tool and it says no incidents but our landline from @Plusnet is down in the area. (Confirmed it's an issue in area with plusnet). I have no data service from you guys... (TN31) could you confirm if you have an issue to? Turned off my WiFi but no data.

  • tallicagfc Nick (@tallicagfc) reported

    @O2 I’m not a customer of O2 anymore but I’m unable to pay my final bill because getting hold of someone in order to do this is nigh on impossible. I was forwarded to the “automatic payment line” which, you guessed it, ended up being the same menu as before.

  • PunitSo02833165 Punit Soni (@PunitSo02833165) reported

    @O2 I am facing the worst service from O2 while I requested my number to be ported to O2 they seem to have some sort of difficulty, after delaying the request by a day and then I am being told by the customer service team that it will not happen for another 2days.

  • Brookie63 brookie (@Brookie63) reported

    @O2 @O2 any update to my problem yet?

  • rachcurley20 💕✨𝑅𝒶𝒸𝒽𝑒𝓁 𝒞𝓊𝓇𝓁𝑒𝓎✨💕 (@rachcurley20) reported

    @O2 Hi I’ve not had a phone signal since Friday in B36 9NJ, please can you advise when the mast will be fixed? Thanks

  • Roddypeters Roddy Peters (@Roddypeters) reported

    Anyone else noticed @O2’s service around Maidenhead station has broken in the past 48h? One bar of 4G, all data apps spooling to find a connection and failing.

  • ecosimo Emilio Cosimo (@ecosimo) reported

    @O2 move from Virgin mobile to O2 UK, I have asked to port my old number. The porting date was yesterday (05APR2022). Porting has not happened yet. Please I do not want to lose my old number for a series of reasons. Your customer service was not much of help.

  • thahoobs hobbsy (@thahoobs) reported

    @O2 Hi, how do I cancel my account? Whenever I try to call there’s over an hour wait and the chat function on the app nearly always says all our agents are currently busy. I just want to cancel please! 🙏