O2 Outage Report in Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northamptonshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍
(@madmazwilber1) reported
from
Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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Geocentrism
(@Geocentrism420) reported
from
Northamptonshire, England
@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her.
(@factory_sausage) reported
from
Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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KevA
(@kevinathow) reported
from
Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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Inked_Irish_Aspie 🇮🇪🍀
(@KerriOlorcain) reported
from
Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@O2 is your network down in our area hubby’s phone is down
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Christine Glover
(@missglover30) reported
from
Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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Stevie3116
(@steve3116) reported
from
Cogenhoe, England
@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Julz
(@julzfen) reported
from
Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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stef
(@Naked_stef) reported
from
Northamptonshire, England
@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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Bob Kool
(@whoknows_bob) reported
from
Northamptonshire, England
@Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
Very angry with you @O2 , after this I would never recommend you to anyone else 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Bunce
(@vanessam9363) reported
@O2 still not had my query resolved. Now had automated phone call saying pay or you will cut phone off... appalling service!!
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Dale Watts
(@Extinguisherman) reported
@Shan67_ @O2 Join the club, the networks got serious issues, 10 months of bad data network, due to obsolete infrastructure and lock of investment.
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(Syndication)
(@BluishSanity) reported
@O2 It is yes, sent all the information as a DM, hopefully get this issue fixed as soon as possible
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Paul
(@paulhayward200) reported
@O2 Oh good Iam not the only one who thinks that O2 is the worst network ever. Dreadful service and appalling customer service .
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sam
(@samkir82) reported
@O2 Thanks, we got in early and spoke to helpful angels, that's what you call service 👍🏼
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Dale Watts
(@Extinguisherman) reported
@O2 @LouiseRose74 Best tip, get on another network and get a decent service!
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Louise Bagley
(@LouiseRose74) reported
@O2 your service has gone from bad to worse. 4G is a myth, 5G is a fairytale, my bad 3G connection has now decided to drop out and I’m left with EDGE (hello 2003) or no signal.
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DelOnEarth is in 🇰🇷
(@agust_yoonji) reported
Hey @O2 why the hell can’t I login to my app to top up my PAYG sim?
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Mel
(@hunnybee100) reported
@O2 Well in that case, your CSAs need better training on how to reassure a concerned customer in a world where telephone scams are rife. I politely asked why he'd need the full number to be told I was being awkward. He told me I could call back and speak to a different CSA.. (1/2)
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Liam Johnston
(@railwaychaplain) reported
from
Rugby, England
@Paul_Martin1970 @O2 The reception says 4G. They will probably say there is work being done on the transmitter. But it's been a recurring and frequent issue for the last three years but it's getting worse. I think it is to push people to get 5G phones.