O2 outages and service status in Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Northamptonshire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at O2
O2 is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northamptonshire, England
The most recent O2 outage reports came from the following cities: Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Rushden
|
Phone | 2 months ago |
|
Rushden
|
Wi-fi | 4 months ago |
|
Northampton
|
Wi-fi | 4 months ago |
|
Northampton
|
Phone | 4 months ago |
|
Northampton
|
Total Blackout | 4 months ago |
|
Northampton
|
Internet | 5 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Geocentrism (@Geocentrism420) reported from Northamptonshire, England@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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peterm4rtin (@peterm4rtin) reported from Brington, EnglandDiscovered that @O2 has a cunning plan to save the high street, by making its online experience so appallingly awful you have to go to one of its stores. So thanks to in-store team @ Rugby for sorting out my upgrade after 10 days of online frustration. #GreatPeople #CrapSystens
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, EnglandSort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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erika lesley neale (@erikalesleyneal) reported from Rothwell, England@O2 is your network down in our area hubby’s phone is down
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Julz (@julzfen) reported from Northamptonshire, EnglandExcellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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KevA (@kevinathow) reported from Northamptonshire, England@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Inked_Irish_Aspie(the raving unicorn ) 🦄 (@KerriGbanks) reported from Northamptonshire, England@O2 I'm on priority and I want 1 billie eilish ticket and it's like saying no and coming up with other venues. which is too far from me .. help me out here
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maddie (@1madwoman1962) reported from Wellingborough, EnglandVery angry with you @O2 , after this I would never recommend you to anyone else 😡
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Stevie3116 (@steve3116) reported from Cogenhoe, England@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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stef (@Naked_stef) reported from Northamptonshire, England@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Jamie Eaves (@Jamie_Eaves) reported from Stanwick, England@TomTugendhat @O2 Honestly, they're all bad, but EE are probably the lesser of all bad options.
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Bob Kool (@whoknows_bob) reported from Northamptonshire, England@Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Smoggy Balboa (@SmoggyBalboa) reported@_unidropout @O2 I'm on Tesco Mobile (wife works in their pharmacy so it's a steal) have definitely been noticing. Got a new SIM and had the antenna checked thinking it was a fault at my end. Can't set foot outside a town centre and retain signal lately. Nightmare.
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Colezinho (@Colezinhoo) reported@EnglandRugby @O2 Just horrible Why are we not giving opportunities
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Adrian Dewey (@AdrianDewey) reported@kokeshimum @O2 I was on on a boat out in the med off the coast of Turkey and got perfect 5g. Half a mile from my house in Lincoln and I don’t get a signal on o2. It really is a crap service
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mimi ☀️ (@mimisunshine02) reported@TeamAriana @O2 Team Ariana, please help me. I didn't get a ticket for the London concerts, and resale tickets are very expensive. I am a huge fan from France and my heart is broken.
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ian (@iandavidandrino) reportedThe O2 app is the worst app I’ve ever used @O2
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Iraoladdict (@PJH1974) reported@O2 it's not just today - it's months, and EVERYONE on O2 in/around AL5 2RU is the same. Every O2 device in my household is the same. You need to fix the RAN. It started a few months back. Even when the O2 APP shows the problem, O2 says "Computer Says No". Sort your network out.
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Oliver Black (@OJBlack) reported@O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?
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David (@DavidStaGr) reportedHi @O2 Please can you provide an email address to make a complaint to? I've tried using the online form and it keeps saying there is a technical error and to try later. I suspect there is a character limit, but this isn't confirmed on the page. Thank you
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Faye Thompson (@fayet16) reported@O2 Hi, I have done that as have been able to book. Really shouldn't need to, who is best to resolve that issue?
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Paul (@psings) reported@O2 Honestly, it’s been months of disruption and bad service! There seems to be no hurry to resolve it!