O2 Outage Report in Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Northamptonshire, England
The most recent O2 outage reports came from the following cities: Rushden, Northampton, and Northamptonshire.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 9 days ago |
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Wi-fi | 11 days ago |
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Phone | 15 days ago |
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Total Blackout | 18 days ago |
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Internet | 27 days ago |
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Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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KevA (@kevinathow) reported from Northamptonshire, England@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Julz (@julzfen) reported from Northamptonshire, EnglandExcellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.
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Geocentrism (@Geocentrism420) reported from Northamptonshire, England@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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stef (@Naked_stef) reported from Northamptonshire, England@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, EnglandSort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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Stevie3116 (@steve3116) reported from Cogenhoe, England@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Christine Glover (@missglover30) reported from Northamptonshire, England@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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maddie (@1madwoman1962) reported from Wellingborough, EnglandVery angry with you @O2 , after this I would never recommend you to anyone else 😡
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Toon (@Phil5242) reported@CarolineJacqu12 @O2 Im in and then it dont let me sign in 🤬
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Scott Patterson (@ScottPa43541341) reported@O2 4 hours waiting to finally get through and not a single ticket left, yet scalpers are selling them for a fortune online already. o2 priority pre sale nothing but a complete cluster ****!
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Anthony Heald (@AnthonyHeald1) reported@O2 Keep trying!!! Why not just let everyone know when the site is back up & running! You where quick enough to let everyone know that they where on sale to priority customers with an alert! **** service
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Jenna Bentley (@Jenna3006) reported@O2 Would help if the app or website would load! Absolute joke. All I get is 404 error not found 🙄
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robhicky (@robhicky) reported@EnglandRugby @O2 Can’t help but feel for Jack Willis - debuts against Italy scores a try early to then suffer a career threatening injury- he returns months later playing as well as ever. Loses his club. Plays 5 minutes last week and is now dropped in place of an out of form 2nd Row! Shocking
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TYS🎉🥂🍾 (@Adrian_TYS) reported@O2 Well aren’t they lucky as you get the code and when you enter it the page can’t be found. Terrible customer service
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Pete (@Pete_Fenwick) reported@O2 I want to cancel both my contracts. I pay for two contracts so I expect to be able to access o2 priority when tickets are released. It’s took 3 hours of continuous frustration and they’ve now all sold out…joke of a service. I’ll be moving to three where they can plan presale
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Georgie Hobson (@georgina_hobson) reported@O2 This is utter rubbish, why use an overcomplicated unsuitable system, you knew what was going to happen being the “UKs biggest mobile network” WHY DIDN’T YOU FACILITATE FOR THIS, expect worst case scenario, I hope it backfires big time
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𝘏𝘢𝘯𝘯𝘢𝘩 🌙 (@HannahRods) reported@O2 It would help if it would allow me to log in 🤯🤯
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MUFC_JP (@Mufc_11jp) reportedDon't think I've ever experienced such incompetence before @O2 @virginmedia How, with the resources and infrastructure available to you, do you not foresee this volume of traffic for @peterkay_co_uk tickets and still not have it resolved? OVER THREE HOURS and it is still down