O2 outages and service status in Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Northamptonshire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Northamptonshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Northamptonshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northamptonshire, England
The most recent O2 outage reports came from the following cities: Rushden, and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Rushden
|
Wi-fi | 2 months ago |
|
Northampton
|
Wi-fi | 2 months ago |
|
Northampton
|
Phone | 2 months ago |
|
Northampton
|
Total Blackout | 2 months ago |
|
Northampton
|
Internet | 2 months ago |
|
Northamptonshire
|
Total Blackout | 3 months ago |
Community Discussion
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O2 Issues Reports Near Northamptonshire, England
Latest outage, problems and issue reports in Northamptonshire and nearby locations:
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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Inked_Irish_Aspie(the raving unicorn ) 🦄 (@KerriGbanks) reported from Northamptonshire, England@O2 I'm on priority and I want 1 billie eilish ticket and it's like saying no and coming up with other venues. which is too far from me .. help me out here
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.
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peterm4rtin (@peterm4rtin) reported from Brington, EnglandDiscovered that @O2 has a cunning plan to save the high street, by making its online experience so appallingly awful you have to go to one of its stores. So thanks to in-store team @ Rugby for sorting out my upgrade after 10 days of online frustration. #GreatPeople #CrapSystens
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KevA (@kevinathow) reported from Northamptonshire, England@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Geocentrism (@Geocentrism420) reported from Northamptonshire, England@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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Stevie3116 (@steve3116) reported from Cogenhoe, England@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, EnglandSort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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Christine Glover (@missglover30) reported from Northamptonshire, England@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman
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Lloyd Adams (@lloydus7) reported from Northamptonshire, England@SBuz1 @EnglandRugby @O2 Hmmmm There was never going to be mass changes, Gutted lawes is injured but happy for Ribeye. I'd replace Dombrandt for Earl, JVP for Mitchell and Malins for Arundell. I'm happy to see Smith run the show! Let's go at France and play ball!
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Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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maddie (@1madwoman1962) reported from Wellingborough, England@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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Julz (@julzfen) reported from Northamptonshire, EnglandExcellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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erika lesley neale (@erikalesleyneal) reported from Rothwell, England@O2 is your network down in our area hubby’s phone is down
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Waterson (@waterson_mike) reported@englishdolly @O2 There crap..I was same as you...left for i.d mobile...same package £8 cheaper ! ..my wife and mam have left o2 as well £24 saving between us for exactly same package,s ..do it ..leave them , there the worst company I've ever dealt with ..terrible
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nikiloveshexie (@nikiloveshexie) reported@O2 can you help? I’ve tried a few times to swap my SIM card from o2 to virgin Megvolt deal and it’s so complicated. I’ve followed the instructions and called a few times but now it’s locked me out for 30 mins! Help!
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Karen Hepburn (@karenh_5) reported@O2 please help my sister has had her sim stolen and we can’t get through to chat to anyone
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CryptoeSIM.io (@cryptoesim) reported@ungodlywheesa @O2 Most phones made after 2018 support eSIMs tbh! iPhone XR and newer, Samsung Galaxy S20+, Google Pixel 3a and up... What phone are you rocking? We might be able to help you figure it out
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Thomas Herd 🇬🇧🏴 (@herd_thomas) reported@O2 - Account locked Out. My account with o2 has now been locked approximately a month. Your agents have informed this is being looked into. Please will someone please contact me and get this issue sorted once and for all. This is very annoying.
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41andabullet Olivea (@4Olivea) reported@O2 Happens at your call centres in Mumbai daily. Stop tjem from selling. Or move call centres away from Mumbai. Its long been suspected data agents get their information from these call centres. And as you dont have an O2 official stationed permanently in Mumbai trust is an issue
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The Emperor Poofius Maximus (@IlPoofto) reported@O2 O2 and your ridiculous payment site * That can't recognise a card's expiry date * That keeps you in hold wholly infuriatingly repeating ad nauseum "Your call is very important to us" *Then terminates the call* All this while threatening to terminate my service because you haven't collected my direct debit although the cash to pay it is in the account and there's never been a problem before!
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41andabullet Olivea (@4Olivea) reportedNew scam to watch for with @O2 ring call centre with an issue. They add a new line to your account to fix an issue. Basically churning the customer for a new sale. And taking off advisors stats and earning themselves a bonus O2 stop call centre making sales. Please
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Glen & Jo (@LashbrookLushes) reported@O2 my download speed is slow it’s too slow for Ookla to run a speed test #fail #pathetic
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rebecca 🪩 (@horanfthrry) reported@O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?