O2 Outage Report in Higham Ferrers, Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Higham Ferrers, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Higham Ferrers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Higham Ferrers, Northamptonshire, England
The most recent O2 outage reports came from the following cities: Bedford, Kettering and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford |
Phone | |
| Bedford |
Internet | |
| Kettering |
Wi-fi | |
| Rushden |
Internet | |
| Rushden |
Phone | |
| Kettering |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Higham Ferrers, England
Latest outage, problems and issue reports in Higham Ferrers and nearby locations:
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍
(@madmazwilber1) reported
from
Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
Very angry with you @O2 , after this I would never recommend you to anyone else 😡
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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Stevie3116
(@steve3116) reported
from
Cogenhoe, England
@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Inked_Irish_Aspie 🇮🇪🍀
(@KerriOlorcain) reported
from
Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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KevA
(@kevinathow) reported
from
Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Christine Glover
(@missglover30) reported
from
Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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stef
(@Naked_stef) reported
from
Northamptonshire, England
@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.
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Julz
(@julzfen) reported
from
Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her.
(@factory_sausage) reported
from
Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Taryn Diven
(@TarynRMT) reported
@O2 @thewellbetter You can't provide ANY phone signal for the last 6 weeks to my husband, but woo hoo! Discounted cooking classes!
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Kaine Barr nffc
(@kainebarr) reported
@EuroDollaz @O2 Easy mate I cant help with 02 sorry but just wandering what happened to that video I did with you in the club? I only seen it once then neve seen it again 🤔 hope ur good mate 👍
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Laura Roberts
(@robertsofhood) reported
@O2 hi - I did a survey and you keep calling me. You just left a voicemail saying ‘at this time no further action will be taken’. I’m at work. Why does any action need to be taken? I don’t think you can fix my coverage issue - it’s where I live.
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Cathy Ellis
(@CathyEllis121) reported
@O2 Really bad customer service- going round in circles trying to sort out new phone set up.
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Alan Churchill
(@Damwoodalan) reported
@O2 YET again terrible customer service from you ... treat your customers who are working through this pandemic disgracefuly 😡😡😡
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DaviesFam
(@fam_davies) reported
@EE Can you tell me if my mum can keep her number if she switches from @O2 to you. @O2 ignored my tweets after initial response and left my vulnerable mum on her own with no phone! Service is key at the moment. If so, how long will this process take?
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Damn Daniel
(@evisugenius) reported
@O2 having wifi issues since this afternoon, care to explain?
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David
(@DavidLFCid) reported
O2 have the worst customer service I have seen in years @O2 @Telefonica_En @MarkEvansO2 my mother is in hospital and I can’t even top up her phone because of incompetence in their staff
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#hellomynameis..Liam RN 🌈 🇪🇺
(@NHSSCW_Liam) reported
@O2 @MarkEvansO2 @DerekMcManus Please can someone help me resolve a contract issue. I have spoken with customer services 4 times to no effect. They cannot resolve issues until I pass security but I can't as details are not known. The situation is unbelievably frustrating. Please DM.
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emma oscroft
(@EOscroft) reported
@O2 absolutely diabolical customer service team