O2

O2 Outage Report in Higham Ferrers, Northamptonshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Higham Ferrers, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Higham Ferrers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Higham Ferrers, Northamptonshire, England 10/29/2025 18:20

October 29: Problems at O2

O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Higham Ferrers, Northamptonshire, England

The most recent O2 outage reports came from the following cities: Stanwick.

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City Problem Type Report Time
United KingdomKettering Phone
United KingdomOlney E-mail
United KingdomKettering Phone
United KingdomKettering Phone
United KingdomKettering Phone
United KingdomBedford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Higham Ferrers, England

Latest outage, problems and issue reports in Higham Ferrers and nearby locations:

  • julzfen Julz (@julzfen) reported from Northamptonshire, England

    Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people

  • PoppyL16 Poppy LeMar (@PoppyL16) reported from Bedford, England

    @O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2

  • madmazwilber1 Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England

    @TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas

  • Donnajsherwood Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.

  • MickRooksby Mick Rooksby #StayHomeSaveLives 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙🔰 (@MickRooksby) reported from Rushden, England

    @O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months

  • Donnajsherwood Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    @O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault

  • MickRooksby Mick Rooksby #StayHomeSaveLives 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙🔰 (@MickRooksby) reported from Rushden, England

    @O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡

  • Naked_stef stef (@Naked_stef) reported from Northamptonshire, England

    @O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry

  • factory_sausage ☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England

    @SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.

  • kevinathow KevA (@kevinathow) reported from Northamptonshire, England

    @JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...

  • steve3116 Stevie3116 (@steve3116) reported from Cogenhoe, England

    @O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    Very angry with you @O2 , after this I would never recommend you to anyone else 😡

  • missglover30 Christine Glover (@missglover30) reported from Northamptonshire, England

    @O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed

  • KerriOlorcain Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England

    @O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help

  • Donnajsherwood Donna Sullivan (@Donnajsherwood) reported from Higham Ferrers, England

    @_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlWatkins15 Karl Watkins (@KarlWatkins15) reported

    @leonakate @O2 @peterkay_co_uk My goodness! I think the 02 are still trying to support their broken roof fund from a couple of years ago

  • CloudJKay Jon (@CloudJKay) reported

    Day 10 of my old number being dead and not porting to @O2. Now the temporary number is dead. I have no phone. Chat support takes 4-6 hours to respond to a message. They literally have a grown man in tears out of frustration. Well done. Well done.

  • hayleybaylis hayley baylis (@hayleybaylis) reported

    @O2 Would love to know how this is even possible ?! The app has been down all day 😢 disappointing to say the least !

  • nlparky Nathan (@nlparky) reported

    @O2 Prime example why 02 are ****! Been with them 15 years ,only good thing was the o2 priority and it crashed on the busiest day, **** signal all the time, can’t wait to leave

  • CatMandaMoo MoonCatMum🌛 (@CatMandaMoo) reported

    @O2 @virginmedia Would love to know how all the Peter Kay pre-sale tickets have now sold out in many areas (ref:Gigs & Tours website) given the issues yesterday. Even if the O2 priority app is fixed you're only gonna get London dates now #shambles

  • SDNeale Sandra Neale (@SDNeale) reported

    @stockportvoter @virginmedia @O2 Disgraceful what an insult to your customers and to the artists who use your service

  • MummyToTheMax Mummy To The Max (@MummyToTheMax) reported

    @O2 app down again. Not only did people miss out on Peter Kay.. now missing out on Greggs breakfast. 🤯🤯

  • chrislowery007 Chris (@chrislowery007) reported

    @O2 Yes because your website keeps on crashing that’s poor service again from @O2

  • sentienmusicuk Sentien (@sentienmusicuk) reported

    @MrsGleeson2 @O2 Question is, how did the Touts get the tickets? I think every O2 customer tried to get access via the app and was completely shut out (including myself). It's interesting to find out, how these buyers got access? Absolute farce @O2

  • ConnorW26563929 Connor Welsh (@ConnorW26563929) reported

    @O2 SO RIDICULOUS! The apps been down all day it’s unfair and shocking