O2 Outage Report in Higham Ferrers, Northamptonshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Higham Ferrers, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Higham Ferrers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 29: Problems at O2
O2 is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (27%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Higham Ferrers, Northamptonshire, England
The most recent O2 outage reports came from the following cities: Stanwick.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Phone | |
| Olney |
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| Kettering |
Phone | |
| Kettering |
Phone | |
| Kettering |
Phone | |
| Bedford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Higham Ferrers, England
Latest outage, problems and issue reports in Higham Ferrers and nearby locations:
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Julz
(@julzfen) reported
from
Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍
(@madmazwilber1) reported
from
Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 That doesn't help. I've been promised 5 call backs and not 1. I'm so angry with o2. How do I raise a sar request as I have taken this to the ombudsman now.
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@O2 every day since Saturday I've been promised a call back within 24 hours 6 days later still no call back. How can I now make a formal complaint?
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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Nikki Hollingsworth
(@nikkicholly) reported
from
Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰
(@MickRooksby) reported
from
Rushden, England
@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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stef
(@Naked_stef) reported
from
Northamptonshire, England
@O2 just been on phone to o2 customer services for over 30 minutes to speak to a real person . I am sill waiting for them to pick up the call. #veryAngry
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her.
(@factory_sausage) reported
from
Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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KevA
(@kevinathow) reported
from
Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
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Stevie3116
(@steve3116) reported
from
Cogenhoe, England
@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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maddie
(@1madwoman1962) reported
from
Wellingborough, England
Very angry with you @O2 , after this I would never recommend you to anyone else 😡
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Christine Glover
(@missglover30) reported
from
Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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Inked_Irish_Aspie 🇮🇪🍀
(@KerriOlorcain) reported
from
Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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Donna Sullivan
(@Donnajsherwood) reported
from
Higham Ferrers, England
@_beckid @O2 I've had this issue for 5 months! I've now raised it to the ombudsman
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Watkins
(@KarlWatkins15) reported
@leonakate @O2 @peterkay_co_uk My goodness! I think the 02 are still trying to support their broken roof fund from a couple of years ago
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Jon
(@CloudJKay) reported
Day 10 of my old number being dead and not porting to @O2. Now the temporary number is dead. I have no phone. Chat support takes 4-6 hours to respond to a message. They literally have a grown man in tears out of frustration. Well done. Well done.
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hayley baylis
(@hayleybaylis) reported
@O2 Would love to know how this is even possible ?! The app has been down all day 😢 disappointing to say the least !
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Nathan
(@nlparky) reported
@O2 Prime example why 02 are ****! Been with them 15 years ,only good thing was the o2 priority and it crashed on the busiest day, **** signal all the time, can’t wait to leave
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MoonCatMum🌛
(@CatMandaMoo) reported
@O2 @virginmedia Would love to know how all the Peter Kay pre-sale tickets have now sold out in many areas (ref:Gigs & Tours website) given the issues yesterday. Even if the O2 priority app is fixed you're only gonna get London dates now #shambles
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Sandra Neale
(@SDNeale) reported
@stockportvoter @virginmedia @O2 Disgraceful what an insult to your customers and to the artists who use your service
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Mummy To The Max
(@MummyToTheMax) reported
@O2 app down again. Not only did people miss out on Peter Kay.. now missing out on Greggs breakfast. 🤯🤯
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Chris
(@chrislowery007) reported
@O2 Yes because your website keeps on crashing that’s poor service again from @O2
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Sentien
(@sentienmusicuk) reported
@MrsGleeson2 @O2 Question is, how did the Touts get the tickets? I think every O2 customer tried to get access via the app and was completely shut out (including myself). It's interesting to find out, how these buyers got access? Absolute farce @O2
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Connor Welsh
(@ConnorW26563929) reported
@O2 SO RIDICULOUS! The apps been down all day it’s unfair and shocking