O2

O2 Outage Report in Higham Ferrers, Northamptonshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Higham Ferrers, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Higham Ferrers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Higham Ferrers, Northamptonshire, England 08/08/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Higham Ferrers, England

Latest outage, problems and issue reports in Higham Ferrers and nearby locations:

  • julzfen Julz (@julzfen) reported from Northamptonshire, England

    Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯

  • Geocentrism420 Geocentrism (@Geocentrism420) reported from Northamptonshire, England

    @O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.

  • missglover30 Christine Glover (@missglover30) reported from Northamptonshire, England

    @O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed

  • whoknows_bob Bob Kool (@whoknows_bob) reported from Northamptonshire, England

    @Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    @O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?

  • erikalesleyneal erika lesley neale (@erikalesleyneal) reported from Rothwell, England

    @O2 is your network down in our area hubby’s phone is down

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    @O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault

  • kevinathow KevA (@kevinathow) reported from Northamptonshire, England

    @JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...

  • KerriOlorcain Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England

    @O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help

  • 71Boz Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

  • madmazwilber1 Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England

    @TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas

  • MickRooksby Mick Rooksby #StayHomeSaveLives 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙🔰 (@MickRooksby) reported from Rushden, England

    @O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡

  • 1madwoman1962 maddie (@1madwoman1962) reported from Wellingborough, England

    Very angry with you @O2 , after this I would never recommend you to anyone else 😡

  • PoppyL16 Poppy LeMar (@PoppyL16) reported from Bedford, England

    @O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2

  • SteToo69 Ste Too (@SteToo69) reported from Bromham, England

    @ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

  • factory_sausage ☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England

    @SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.

  • MickRooksby Mick Rooksby #StayHomeSaveLives 🏴󠁧󠁢󠁥󠁮󠁧󠁿💙🔰 (@MickRooksby) reported from Rushden, England

    @O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months

  • KerriGbanks Inked_Irish_Aspie(the raving unicorn ) 🦄 (@KerriGbanks) reported from Northamptonshire, England

    @O2 I'm on priority and I want 1 billie eilish ticket and it's like saying no and coming up with other venues. which is too far from me .. help me out here

  • steve3116 Stevie3116 (@steve3116) reported from Cogenhoe, England

    @O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now

  • nikkicholly Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England

    Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • leehotmess Lee Montgomery (@leehotmess) reported

    @O2 Day 3 with no signal as you posted me a new SIM but deactivated the old one. You switched it back on at the weekend then off again the next day. Please address the DM I have sent. Twice. Thanks.

  • sammilovemango Sammi (@sammilovemango) reported

    @O2 the mast has been down at my work place for over a month now, not being able to make any work calls! Disappointing to say the least, glad I'm personally not on the service

  • WAWN_Wrestling WAWN - Wrestling (@WAWN_Wrestling) reported

    @linkinparktom @O2 Disgraceful company. Disgraceful network.

  • _kou42_ Andy (@_kou42_) reported

    @O2 I cannot make calls while abroad. Texts and data work fine. Could anyone help me please.

  • BenjaminShackl5 Benjamin Shackleton (@BenjaminShackl5) reported

    Second day of having no outbound calls or data from @O2 . Mentally ill and clinically vulnerable but been ignored all afternoon again. Totally gross. Call me so I can cancel my contract and leave. NEVER BUY FROM O2

  • KyleKayCraig Kyle Craig (@KyleKayCraig) reported

    @o2 have the worst customer service I’m mad

  • AssosChelt Daniel McGiff (@AssosChelt) reported

    When issue flagged here asks you to DM. Takes 36 hours to ask for an order no. Meantime you call them and get told order is still undergoing checks and you'll have an email by end of day. CONT @O2

  • timefried Travis (@timefried) reported

    @O2 @SmugFaceKevin How about you sort your service out instead these lame tips. Absolutely dreadful coverage

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @kylemossman2811 @O2 I’m now 4 weeks waiting for 4 callbacks, but they m add need to put my contract price up with now issues! If your upset like me maybe retweet using ofcom, BBCWatchdog, Martin Lewis and WhichUk tsgs

  • HarrisonAmy Amy Harrison (@HarrisonAmy) reported

    @O2 In the US and all mobile data stopped working Friday. I've Dm'd you. Tried everything on the support articles. I have data. Cannot call because I have "No service." No online chat agent. I'm travelling alone with no means of calling for help if I need help. Help?!