O2 Outage Report in Higham Ferrers, Northamptonshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Higham Ferrers, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Higham Ferrers and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Higham Ferrers, Northamptonshire, England
The most recent O2 outage reports came from the following cities: Stanwick.
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Community Discussion
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O2 Issues Reports Near Higham Ferrers, England
Latest outage, problems and issue reports in Higham Ferrers and nearby locations:
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England
Sort it out @O2 I just sat on hold for 40 minutes because I’ve got a problem with my phone, finally got through to be put back on hold for 20 minutes and then cut off! I upgraded my phone because I thought it would be better not worse. I’ve had no service on either phone all day!
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maddie (@1madwoman1962) reported from Wellingborough, England
@O2 I have they have done nothing to help, I am going to write to the @DailyMailUK about the way you treat your Vulnerable customers I want people to see my tweets so they know how your company treats people
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Christine Glover (@missglover30) reported from Northamptonshire, England
@O2 please can someone msg me on here to help me. I have tried the chat on the website no help and the call centre seems closed as my call was cut off. Getting very annoyed
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☣️🏚️☢️Isolated Sausage Factory☢️🏚️☣️ She/her. (@factory_sausage) reported from Northamptonshire, England
@SewScandalous @O2 @motorolaUK Try it! O2 are usually pretty good at solving problems.
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Poppy LeMar (@PoppyL16) reported from Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Stevie3116 (@steve3116) reported from Cogenhoe, England
@O2 can you beat sky deal on Huawei p30 pro 24 months 8 GB £27 I'm a 02 customer contact up now
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Geocentrism (@Geocentrism420) reported from Northamptonshire, England
@O2 absolutely disgusting service. No call centres and online page down for swap my sim. How is anyone meant to contact you about issues. I will be seeking my whole family's bill completely free for a few months when I get to speak to you. Diabolical that you fail your customers.
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Inked_Irish_Aspie 🇮🇪🍀 (@KerriOlorcain) reported from Northamptonshire, England
@O2 can yer help me out here I got audible with ma contract but it don't state what time it comes though .. help
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Bob Kool (@whoknows_bob) reported from Northamptonshire, England
@Luke_Egg19 @O2 It's a scam mate. i got one from ee the other day and im not even with them. phone customer services direct and then at least they will know its happening.
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Nikki Hollingsworth (@nikkicholly) reported from Northamptonshire, England
@O2 @O2 Any chance of you replying to that DM I sent last night? Or do you have a helpline number I can call with no service as I am STILL without service on either phone nearly 24 hours after doing my sim swap?
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maddie (@1madwoman1962) reported from Wellingborough, England
Very angry with you @O2 , after this I would never recommend you to anyone else 😡
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Julz (@julzfen) reported from Northamptonshire, England
Excellent customer service from @CPWTweets and @O2 today. The customer service agents couldn’t have been more helpful. Many thanks 💯
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Inked_Irish_Aspie(the raving unicorn ) 🦄 (@KerriGbanks) reported from Northamptonshire, England
@O2 I'm on priority and I want 1 billie eilish ticket and it's like saying no and coming up with other venues. which is too far from me .. help me out here
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England
@O2 hi I’m trying to purchase a new Apple Watch but need to set up a DD first. Every time I ring up i get cut off. Also have a problem with my iPad and need to talk to someone about this too as only had it for 4 months
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Miriam Keaney🇮🇹🇬🇧🖤💙🐍 (@madmazwilber1) reported from Northamptonshire, England
@TicketmasterUK MAJOR issues with QR codes on the app for @beebadooobee concert at @o2 in Leicester tomorrow night? No response from your Help Desk ? Any ideas
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Mick Rooksby #StayHomeSaveLives 🏴💙🔰 (@MickRooksby) reported from Rushden, England
@O2 Hi can you check ur DMs please. Couple issues i have. I have rang and every time I get through they put me through to another department then I get cut off 😡
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erika lesley neale (@erikalesleyneal) reported from Rothwell, England
@O2 is your network down in our area hubby’s phone is down
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maddie (@1madwoman1962) reported from Wellingborough, England
@O2 I am taking your company to the ombudsman as I am still getting threatening phone calls, customer loyalty obviously means nothing to O2 any more
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maddie (@1madwoman1962) reported from Wellingborough, England
@O2 I was on the phone for 1hr past backwards and forward’s between 6 people, and dispite never having missed a payment was forced to take out a payment plan to pay off none existent arrears, because dispite having the evidence in front of you you refuse to admit you are at fault
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KevA (@kevinathow) reported from Northamptonshire, England
@JReplicant @sarah_weirdo @O2 @numanofficial @Saintbarca @auronar Not too bad actually mate. Bit more than usual but minimum 2 people...
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ciarán 🏳️🌈🎮🏍 (@RauRauAtXIV) reported
@O2 hi all - I’m trying to get some support for a new order placed with you guys but can’t find any way to chat, live chat or phone anyone to discuss it. Can you point me in the right direction?
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carl willis (@Baggieslad1234) reported
@kate_wba @O2 I'm with Virgin media and no complaints. I'd most likely be with someone else but they offered me a Sim card for free alongside my TV and internet package so too good to turn down.
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Kim Lucas (@kimruthlucas) reported
@O2 - your service is so discrimating. You removed Live Chat for HoH and d/Deaf customers and create this useless web of 'help' with no actual help. Even if I try 202 - I can't talk to anyone for actual help. ******* joke of a business. Sort it out.
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Steve Allery (@ShoeburySteve) reported
@O2 How do you get these? I’ve been with o2 20+ years and never had sight of this
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martin humble (@mjhumble1) reported
@ElsaH91 @O2 I haven't had any Mobile internet service from O2 for 4 months in old town part of Hull...keep getting same Reply A service engineer is probably fixing this issue now..got a message from them prior to it going down that they where working on a mast in the area to improve service
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Chris Hall (@Guptathegreat) reported
@O2 Over 10 days now with no mast signal (CM3). Messages like ‘We working hard to sort it…’ ‘Please be patient…’ hardly works, when I can’t phone (receive calls) message (receive messages) or use data when I leave the house. Update by 29th Oct - am I to wait a further month?
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laura (@lauramckeown__) reported from Redcar, England
@Cristiana2195 @O2 @Apple I cba im getting absolutely nowhere talking to them in DMs🥴 Might cancel it and go elsewhere tbh
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Chris Whitaker (@Chris_Whitaker1) reported
Worst mistake ever leaving EE for @O2 Worst signal I’ve ever had on a mobile phone. May aswell be 3G
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Lo (@LoriLieber) reported
Hi @O2. My daughter & I are both feeling completely disposable as customers to you. Having been a loyal customer for 17 years and earning Platinum status on my daughters behalf I am now looking to change the account to her name (as she’s 29) and your CS are telling me … 1/2
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Chris Bellerby (@bellerby_chris) reported
@O2 Very helpful but kind of funny when during the night I get 25mbps easily and in the morning at 7am I am down to 1mbps if I am lucky!! Luckily I have WiFi otherwise I would be stuck in the 90's again