O2 Outage Report in Loughton, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Loughton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Loughton, Essex, England
The most recent O2 outage reports came from the following cities: City of London, London, Poplar, Hackney, Brentwood, Muswell Hill, Chingford, Ilford, Paddington, Hatfield, Barnet, Sawbridgeworth, Upminster, Abbey Wood and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Loughton, England
Latest outage, problems and issue reports in Loughton and nearby locations:
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
Hello @O2 I need to buy a 2g desk handset for use by a disabled person. Is there a date for 2g being switched off with o2 network
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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juls.
(@julsbvby) reported
from
Camberwell, England
@O2 honestly wth is going on with my network! For dayssss I can’t call and can’t receive calls when I’m at home.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@O2 Sounds easy doesn’t it!! Every call is from a different number, it wears me down, in excess of 20 yesterday all blocked & inadvertently called a couple back in error trying to block late at night with brain fog. So cross!!
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Renton
(@BryanRenton) reported
@O2 so I used O2 recycle for my S9 phone. Quoted £71, upon receipt of phone by O2 advised the valuation revised at -80% value (£14) phone is perfect! I requested to cancel and return device which was accepted by email. Today received an email advising £14 will be paid to me??!!
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Jessica Lawrence
(@jessklawrence) reported
@O2 hi, I’ve recently moved and I have no signal! I’m paying a lot for a service that I’m not getting, I’ve checked the signal status and everything should be fine no maintenance being carried out, in every room I have 1 bar, what can I do?? Thanks
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Jakus
(@JakusPTG) reported
@O2 customer service is the worst
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C₿
(@CryptoBen_10) reported
100% leaving this trash network @O2 ASAP. Can’t get 4G ANYWHERE 🤬
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Lynda Mason
(@lydwray) reported
Everything is down! And Thankyou @O2 as always I have NO phone signal.
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Winter Soldiers Bae
(@flavouroftheevi) reported
@O2 I've dm'd, I understand your service is very busy today but is there any chance of someone getting back to me? I can't get through on the phone, no response via email and very busy chat service! thank you!!
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Christoph
(@chris2507) reported
@o2 do you actually have a customer services department ?! You know like REAL PEOPLE I can speak to!?
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Zac
(@rookieshooter92) reported
Hey @O2 could you help me out gettingy customer reference number please as can't get into my O2 from China thanks
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John B Good
(@HannanCade) reported
@O2 tried to talk to chat support to sort out my problem that upgrading to a new plan. It was actually a data plan without ability to make or receive calls. Not stated when upgrading, or explained. Now am stuck with a useless 3 year contract and you cant help. leaving o2 asap
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Chloanch
(@Chloanch1) reported
@O2 any other ways to get a complaint through than the phone number? Everyone is useless