O2 Outage Report in Loughton, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Loughton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Loughton, Essex, England
The most recent O2 outage reports came from the following cities: London, Leyton, Romford, Hampstead, Hornsey, Hackney, Newham, Upminster, Broxbourne, City of Westminster, Fulham, Tower Hamlets, Ware, Paddington and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Leyton |
Internet | |
| London |
Phone | |
| Leyton |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Loughton, England
Latest outage, problems and issue reports in Loughton and nearby locations:
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.
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Jacob Wood
(@j4cobwood) reported
from
Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Alex
(@Alx_R_M) reported
from
Paddington, England
@O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Elizabeth Waight
(@ElizabethWaight) reported
from
Poplar, England
@KateAGriffin @O2 I called @CPWTweets and got an amazing deal switching to EE. So quite glad they were rude 😉
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John Till
(@JohnTillUK) reported
from
City of London, England
@yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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Stiffordblue
(@STIFFORDBLUE) reported
from
Grays, England
@O2 can not access my account online to find out when my contract is up HELP needed
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Irene Barnett
(@Thestylist4you) reported
from
Poplar, England
@LiamYulhanson @O2 What 😳 thats terrible Liam.x
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@TaniaAlcor) reported
from
Kensington, England
@No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.
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Tom Byford
(@tombyford) reported
from
Paddington, England
@_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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M s
(@mascara7920) reported
@O2 No it wasn't from another network as if you read my message it should have been clear.
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Matt Gibbs
(@MattGibbsOnAir) reported
The @O2 customer services line always has a queue that’s ‘busier than usual.’ I’ve never ever called at a ‘usual’ time clearly. Dreadful!
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James M.
(@ThisIsJamesM) reported
@O2 This is the automated message I’m getting… “The number you have called is not recognised. Please check the number. If you need help, call the operator on 100 from your mobile. It has not been possible to connect your call, please try again later.”
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jaffamonkey
(@jaffamonkey) reported
Anyone met an @O2 guru, who actually is one? The one in Harrogate thinks removing sims from Samsung A mobile is not possible. At least, that's what he told my aunt. She wanted to swap mobiles, as calls kept dropping or going on hold. Vital for hospital contact. Utter fail.
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Emily ✗
(@Emzzoxox) reported
I’ve already sent one handset back to @O2 for this issue so now just trying to find out exactly what the issue is.
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Mark Probert
(@markjprobert) reported
@O2 No matter which way I try to go via the browser it automatically opens the app. I tried force closing multiple times in the store but it literally wouldn’t connect (I had signal available!)
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rachel ward
(@wardyr29) reported
@O2 what is going on with the mast at Barnet? Since the beginning of December we’ve had days with no signal and the checker says there is a problem with the mast. Same happened before christmas but 3 weeks before it was fixed
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sean
(@seanbhoy1984) reported
@O2 hey O2, over the last few days I’ve been lied to, laughed at, spent hours on hold and been disconnected by the most incompetent‘customer service’ I’ve ever been unfortunate enough to deal with. How do I get through to someone competent?
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Gulam
(@gulam82) reported
@Ofcom how can I make a complaint about @virginmedia and @O2 misleading people with their #VOLT advertising. Offering free speed boots if you have products from both companies and than ask for money when you try to get the upgrade?
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👊🏻🔰
(@3enLiam) reported
@aimeeevans96 @O2 I'm having the same issue I've taken the sim out etc. But haven't had signal since Tuesday? Can't receive a call or won't go to voicemail...