O2

O2 Outage Report in Loughton, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Loughton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Loughton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Loughton, Essex, England 04/13/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (21%)

    Internet (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Loughton, Essex, England

The most recent O2 outage reports came from the following cities: London, Broxbourne, City of Westminster, Fulham, Tower Hamlets, Ware, Paddington, Bermondsey, East Ham, Buckhurst Hill, Finchley, Upminster, Cricklewood, Grays and Dagenham.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomBroxbourne Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomFulham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Loughton, England

Latest outage, problems and issue reports in Loughton and nearby locations:

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • Brunts1980 Nickle Arse (@Brunts1980) reported from Camberwell, England

    Thought @ThreeUK were bad but @o2 may have to be even worse...

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • fbateallthepies Dowsey 🏆 CHAMP19NS 🏆 (@fbateallthepies) reported from Camberwell, England

    @O2 is there a problem with your systems taking payments .. I’ve spoke to my bank and I have no issues with my card .. but it keeps getting declined your end .. help ASAP please

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • MCFCLondon Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • sladey66 It’s only curly at the front (@sladey66) reported from Camberwell, England

    Is anybody else getting no service from o2? It’s been woeful for weeks @O2

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    35 hours and 20 minutes ... and counting and the best thing I still got so far was your customer service screaming at me and no apology at all or anyone calling me back to resolve the issue I've had since 18 March. @O2

  • beachpainter roni wilkins (@beachpainter) reported

    @SamsungUK @O2 2nd day with 'not registered on this network' it was to take 24hours.come ON

  • chrisquinny01 Chris Quinn (@chrisquinny01) reported

    I starting to think my @O2 service is stuck in the Suez Canal, can be the only explanation now! 3rd day now! #SuezBLOCKED

  • janthea46 Janthea46 (@janthea46) reported

    @O2 Are you having problems with the service? Got message saying Wi-fi calling was turned off on my phone. Tried calling you but you hang up.

  • Clamfather Eddie Prowse (@Clamfather) reported

    @_Ema_W_ @O2 The best surprise o2 could give me would be a signal.

  • jjjjrd Jordan (@jjjjrd) reported

    @O2 The sim is 2 and a half years old I believe and I’m unable to test it elsewhere. My signal is either a really weak 1 bar or no signal at all where it used to be at least 2 bars

  • PinkfrogDesign Lisa Webb (@PinkfrogDesign) reported

    @O2 my mum has just moved, she's on her own and relying on her mobile, she's added data to cover her while bt sort out things out and now her data isn't working at all. I am worried about her now she cant facetime us. Can you help?

  • ProfessorZiggy Professor Ziggy (@ProfessorZiggy) reported

    @O2 is the worst service provider ever! Customer service and complaints team is total crap! That Jodie person is basically braindead. It is absolutely unbelievable how trash it is. And I thought notging can be worse than DPD! Don't buy #O2 #Telefonica

  • Women_Stand_Up 🕸♀️🏁AdultHumanFemale 🕸 (@Women_Stand_Up) reported

    Warning. If you with O2 and use the preset number in your address book to CALL @O2 customer service you risk being hacked. I assumed that as it was preset and had the call icon it was safe. It absolutely is not safe!!!! The 4445 number is a scam!!!

  • rachellfearon Rachel Townsend (@rachellfearon) reported

    @O2 hey ! I am now paying for two handsets and two payment plans! £155 gone out of my account in 28 days! Your customer service don't care and won't help!! Can you contact me and sort this out? Or do I actually have to take legal proceedings? Shame on you!