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O2

O2 outages and service status in Loughton, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Loughton, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Loughton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Loughton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Loughton, England

The most recent O2 outage reports came from the following cities: Hackney, Newham, Romford, and Upminster.

CityProblem TypeReport Time
Hackney Internet 15 days ago
Hackney Internet 17 days ago
Newham Internet 1 month ago
Hackney Total Blackout 1 month ago
Hackney Phone 1 month ago
Romford Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Loughton, England

Latest outage, problems and issue reports in Loughton and nearby locations:

  • Lifestyleyourh1
    Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • marcwhufc
    marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

  • MJPalmer84
    MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • ElizabethWaight
    Elizabeth Waight (@ElizabethWaight) reported from Poplar, England

    After being on hold @O2 for an age to upgrade, customer service bloke atonal and barely responsive, then for some reason could no longer hear me, said FFS down the phone and hung up. Brilliant work. Think I’ll be switching provider.

  • farnsworth_adam
    Adam Farnsworth (@farnsworth_adam) reported from Romford, England

    @O2 Why do call from different numbers every single day? Sometimes more than once! When i ask the caller to update it they say they will but never do.

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • Henry_Coates
    Henry Coates (@Henry_Coates) reported from Walthamstow, England

    @jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • EightyThor
    🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • iDaffySB
    Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • captnyesterday
    Bobby (@captnyesterday) reported from Woodford Green, England

    @O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap

  • DrHannahLB
    Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • aur_elien
    Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Walthamstow, England

    @O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.

  • stourdave
    Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • rachelnewman009
    RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • amnajanine
    𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

  • NorthernlyExpo
    Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • DavidZachary_
    David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • timalongtom
    Tom Allen (@timalongtom) reported

    @O2 I need a manager from your advanced team to help recover a quarantined phone number. A phone agent put an order through on a dead SIM card by mistake and it is stuck. Your DMs are currently blocked and my messages are failing to send. Please send me a private DM link.

  • sweetiepiecaz
    Caroline McDonnell (@sweetiepiecaz) reported

    @O2 this is why I left o2. My partner has a business and his customers are saying they can't get through to him. It has been over a week. The £10 refund is not enough. Can you just fix the mast please?

  • JohnnyFocal
    Jon Thompson (@JohnnyFocal) reported

    @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

  • sadesekonix
    Sade 💜💋 (@sadesekonix) reported

    @O2 your network connection is abysmal and your priority app is crap. FIX UP.

  • W4rrior316
    Warrior (@W4rrior316) reported

    @O2 Hi, I am having a lot of trouble accessing the app to see my bills. Keeps asking to verify my email which I do but the app keeps asking to do everytime I try to log in! I am in a never ending loop! Spoke to someone who couldn't solve it! Help would be appreciated

  • themoogler
    Mitul Chauhan (@themoogler) reported

    @O2 Thank you for getting back to me. After nearly a week of trying (and failing) to get anywhere she eventually managed to buy a new phone in an O2 store and have her cards unblocked. All very stressful and unnecessary so she will make an official complaint when she has time!

  • roseouttheashes
    Steve Clarke Abolitionist (@roseouttheashes) reported

    @O2 Your customer service is atrocious. My phone is broken and i have said so several times and yet I still keep getting pointed to the mobile app. I just need to change my address so I can get my new phone sent to the right address

  • aartik13
    Aarti (@aartik13) reported

    @O2 appreciate your help. Not able to get through anyone on the chat. I've already paid my bill and got a notification to pay again. This needs to be resolved and corrected in your system that is sending me reminders.

  • MFA_AFC
    MFA (@MFA_AFC) reported

    @LBCNews Time to investigate the disgraceful network that is 02 asap @O2

  • owencb
    Owen (@owencb) reported

    @O2 @creudegurb @o2es Why is your network coverage ****? Genuine question