O2

O2 Outage Report in Luton, England

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The latest reports from users having issues in Luton come from postal codes LU1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Luton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Luton, England 07/16/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (27%)

    Internet (27%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Luton, England

The most recent O2 outage reports came from the following cities: Luton, St Albans, Hitchin and Stevenage.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomSt Albans Internet
United KingdomLuton Total Blackout
United KingdomLuton Total Blackout
United KingdomHitchin Internet
United KingdomHitchin Internet

Community Discussion

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O2 Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

  • PieFaceMark mark (@PieFaceMark) reported from London Colney, England

    @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

  • Pretty_Gorge A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • MANLIKENAIJA NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • lordshaun_ Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • torgo Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • misswotless1 Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • The_United_Lion Stephen ☘️🦁🐝 (@The_United_Lion) reported from Chesham Bois, England

    Hey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.

  • a1_nos A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • CalvinLaurenson Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • JoshBates Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • 848Jake Jake Kirby (@848Jake) reported from Toddington, England

    @O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Thurstan1982 Thurstan Wright (@Thurstan1982) reported

    @O2 Terrible stuff from O2 and DPD. Phone upgrade ordered. Phone delivered but only my wife in and she didn't have the PIN to accept the delivery. No redelivery the next day and phone sent back to O2 and new contract cancelled! Surely more flexibility needed around deliveries.

  • Woodsy2_0 Atlas woods (@Woodsy2_0) reported

    @O2 is absolute ******* shambles. cancelled my contract over 4 months ago and yet I still get random *** bills from you then better still you send me to debt collection. And now you've changed the login to virgin which I can even access cause I don't even have the sim. Ridiculous

  • LYCOICAT Mila (@LYCOICAT) reported

    @O2 I’ve paid online now but I’m absolutely livid still giving network issues 3 weeks on. I’ve not heard back from your “resolution” teams.

  • Cliff7474 Anthony (@Cliff7474) reported

    @O2 That’s not really going to fix the mast problem- EH5 1GG

  • pagneonpluto 876 🇯🇲 (@pagneonpluto) reported

    @tj_pyle @EE @O2 How’s your service with o2?

  • mre6243 MR Entertainments (@mre6243) reported

    Gerry @O2 Belfast. After being passed around the world - Philippines, India, South Africa - hours on calls since last Thursday with no-one making good on promises to fix the issue and return calls, finally problem solved! Deserves a bonus.

  • elliemalfoyx 💘 (@elliemalfoyx) reported

    @O2 Still not working :(

  • elliemalfoyx 💘 (@elliemalfoyx) reported

    @taylorlvjy @TicketmasterUK @O2 Glad it’s not just me wonder how they’re going to fix it now

  • elliemalfoyx 💘 (@elliemalfoyx) reported

    @ChrisMcL1986 @TicketmasterUK @O2 lol they’re for my little sister I feel so bad haha

  • Jmrplus4Jane Jane Beesley (@Jmrplus4Jane) reported

    @O2 I want to pay my bill and can't get onto my account when I put email in it says pass key not verified then asking for the 5 random words I put those in it doesn't work so frustrating why have you changed old log in never had an issue with that this does not work