O2 Outage in Luton, England

@O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.

@O2 sort your cancellation team and phone problem out. #poorcustomerservice

@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

@3mziboo @O2 I’ve never got anything much out of o2 other than a bad deal for an existing customer. Contracts up in October though so maybe...

@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

@O2 How did this shit happen

Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

@EmmaShubrook @O2 Agreed. I have no signal at all

@O2 I do have the app, I think I will phone the customer service team and ask them,

3rd day with no signal @O2 🤬

@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

@O2 what is going on! 😭😭 Even when I have signal it's so slow!

@O2 @oj_fowler Have been without service for 5 whole weeks. Can't verify details/access bank accounts. Still being charged full wack by O2. Told would be fixed 23/5, then 3/6 now 10/6. Partner has #O2 phone working fine. #Liars

@O2 @mobdevross Ross - I've had no service at all for five weeks. Still being charged full wack. #O2 are definitely keeping something from the public - massive problems up and down the UK. Just look at the amount of complaints on their Twitter feed....

@O2 @Gittins87 Have had no service at all for five whole weeks. Told issue would be fixed May 23rd, then Jun 3rd now June 10th. #Liars #O2

@O2 @alanbl1987 Alan - I've had no #O2 signal in a busy south east town for five weeks. No apology. Still charging me full price. First said would be fixed on May 23rd, then June 3rd now June 10th. #Liars

No phone signal at all from @O2 for five weeks. I live in the cente of a busy town. My partner has an #O2 phone which works fine, but #O2 insist it's a mast problem. Can't access bank accounts or anything without phone number verification. #O2 are still charging me full price.

@O2 hi I’m getting extremely frustrated trying to sort a replacement iPad, one I received on Friday has a fault on the screen.I’ve tried online chat which is useless and I cannot get passed the automated robot on the phone.I spoke to someone yesterday but they had system issues.

@O2 appalling service. Impossible to get in touch with as they keep hanging up the call. Need to contact them due to their mistake in the first place!

So was just told on the phone by and automated call that im oberdue my contract balance and i have to pay.... wait for it ZERO POUNDS 0 PENCE Wtf @O2

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK This three customer service looks like a crap service service looks like either I have to drag this matter to court or go for better option

@O2 For some reason I am unable to send you a message. Can someone help me