O2 outages and service status in Stevenage District, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stevenage District, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (50%)
- Internet (33%)
- Total Blackout (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stevenage District, England
The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Hatfield, and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Phone | 8 days ago |
|
Stevenage
|
Total Blackout | 14 days ago |
|
Luton
|
Phone | 17 days ago |
|
Luton
|
Internet | 18 days ago |
|
Hemel Hempstead
|
Internet | 28 days ago |
|
Luton
|
Phone | 30 days ago |
Community Discussion
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O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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mark nicolson (@cove123) reported from Welwyn Garden City, England@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England@O2 customer services truly are as much use as an ashtray on a motorbike.
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Phil Turner (@philter66) reported from Hatfield, England@O2 simply dreadful customer experience tonight -felt really let down
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Matt O'Connor (@Mattoco) reported from St Albans, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Elissa Da Costa (@Elissa524) reported from St Albans, England@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Roxanne (@Roxannedkgg) reported@O2 Yeah they can’t either and the venue don’t answer their accessibility lines or emails at all which is what is needed and stated in their accessibility info to actually have the chance to get tickets. Awful, but thanks anyway
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Daniel (@d_riley93) reported@O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?
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Benjamin Forster (@beyondmach5) reported@FrankFWJH @O2 Looks like a satellite render to me, which cause angle distortion if it’s tilted view of Earth and not top-down
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James (@jameshullfc) reported@O2 @paultownsend81 Zero signal on newland ave Hull for 20 years. Your coverage checker lies
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Tolly 🐢💨 🇬🇧🇪🇺🇨🇦🇮🇪 (@TollytB) reported@RedRosesRugby @O2 I'm still worried about not having a powerful ball carrying 12. Without one defences can safely drift and cut off space out wide. Rowley is not a 12 despite all of her talent. Shame Emma Orr is injured, as the Scottish backline could cause problems in that area. 🐢💨
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Claire Kennard (@clairelkennard) reported@O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated
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Fletch (@ItsMeFletch_) reported@virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕
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Uptown entertainment discos (@Uptowndiscos) reported@O2 I did put on my message 02 business customer
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Alison 🎀 (@its4lison__) reported@O2 priority link not working for pre sale concert tickets, click on it & it takes you to Ticketmaster, then says click on the o2 link & it takes you back to the priority app…not good!! 🤬