O2 outages and service status in Stevenage District, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Stevenage District, England

The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Luton	Phone	18 hours ago
Luton	Internet	2 days ago
Hemel Hempstead	Internet	12 days ago
Luton	Phone	13 days ago
Hemel Hempstead	Internet	1 month ago
Hatfield	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  Kamiioo (@Kami2k10) reported 2 minutes ago from Luton, England

  @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

• 
  Robert Frame (@hiaw61) reported 18 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  Kaz 💋 (@GoonerKJP) reported 19 minutes ago from Stevenage District, England

  @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

• 
  Ben (@behu91) reported 24 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Jonathan Flood (@WickhamofWare) reported 25 minutes ago from Stevenage District, England

  @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

• 
  juliet gough (@juliet_gough) reported 27 minutes ago from Stevenage District, England

  @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

• 
  Hilary Robertson (@HilaryRWriter) reported 29 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  Josh (@mrjc90) reported 30 minutes ago from Hitchin, England

  @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

• 
  Shan Wilson (@ShanWilson_) reported 33 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 37 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Jody Randall Esq. (@jodyrandall) reported 40 minutes ago from Broxbourne District, England

  @O2 why is your 4G so bloody awful at Liverpool Street Station

• 
  Pilgrim Beart (@pilgrimbeart) reported 43 minutes ago from Royston, England

  Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

• 
  Phil Turner (@philter66) reported 45 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  sarah gabb (@sarahcoysgabb) reported 51 minutes ago from Broxbourne District, England

  @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

• 
  sarah gabb (@sarahcoysgabb) reported 53 minutes ago from Broxbourne District, England

  @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

• 
  Robert Frame (@hiaw61) reported 54 minutes ago from Hatfield, England

  @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

• 
  Robert Frame (@hiaw61) reported 57 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

• 
  Robert Frame (@hiaw61) reported 58 minutes ago from Hatfield, England

  @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

• 
  ARIBBUZZ (@AEgbuonu) reported 58 minutes ago from Welwyn Garden City, England

  @O2 sort your cancellation team and phone problem out. #poorcustomerservice

• 
  Lorna Hamblin (@lornahamblin3) reported 59 minutes ago from Royston, England

  Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John 🇨🇾 (@johnski2000) reported 2 minutes ago

  You’re supposed to be a communications company @O2 Why is it so hard to speak to a real person and not a stupid AI ?

• 
  Samantha Bull (@Sammiebutler88) reported 5 minutes ago

  @o2 sick of these signal issues!!! Text message just received saying had missed call at 342pm today!!! Absolutely ridiculous supposed to have 5g, completely unacceptable!!! They don't provide signal but if we missed a bill they'd be a huge issue, double standards

• 
  Lois (@lois_mae96) reported 6 minutes ago

  @O2 The issue is why did you say you had stock online? When you don’t? And my phone is delayed.. I don’t mind I understand there’s issues but the website should really be more up to date.

• 
  Tom Yeo (@ThomasYeo876) reported 7 minutes ago

  Absolutely dreadful customer service from @O2. Miss advised on multiple occasions. What a joke...

• 
  The Attic Man 🇬🇧Sir Tricky Dicky Ricky Hicky (@TheAtticMan) reported 9 minutes ago

  @O2 you’ve let me down, again.

• 
  Anton (@mixedraceman) reported 10 minutes ago

  A total of 70 minutes and counting and 4 advisors spoken to and still no closer to getting any help for a faulty phone I've been sent! @O2

• 
  ODEON Help (@ODEONHelp) reported 13 minutes ago

  @buzzmatt @O2 Hi Matthew, Apologies for the delayed reply, we've been rather busy recently. Do you still need help with this? Please DM me with the details if so. - Kie

• 
  SAF (@The1LikeSaf) reported 15 minutes ago

  Great service from @O2. Me and the Mrs out of contract, on exact same tariff and price. She gets offered a cheaper upgrade deal with the same tariff, but when I call to upgrade, that deal can’t be offered to me. Wonderful customer service! 👍🏼

• 
  Richard L Hicken. (@trickyhicky73) reported 20 minutes ago

  @O2 your customer service is terrible tonight. I was expecting a replacement phone today and you’ve let me down and now your customer service is messing me about. Disgusting and disappointing.

• 
  Lou Böhmer 🏳️‍🌈 (@littlemy77) reported 26 minutes ago

  @O2 any help available to return an item please - cannot get any assistance from anyone