O2 Outage Report in Stevenage District, Hertfordshire, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Stevenage District, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Hemel Hempstead	Internet	7 days ago
Luton	Phone	9 days ago
Hemel Hempstead	Internet	1 month ago
Hatfield	Wi-fi	1 month ago
St Albans	Wi-fi	1 month ago
Luton	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  Kamiioo (@Kami2k10) reported 5 seconds ago from Luton, England

  @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

• 
  Josh (@mrjc90) reported 32 seconds ago from Hitchin, England

  @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 4 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Jody Randall Esq. (@jodyrandall) reported 11 minutes ago from Broxbourne District, England

  @O2 why is your 4G so bloody awful at Liverpool Street Station

• 
  Pilgrim Beart (@pilgrimbeart) reported 16 minutes ago from Royston, England

  Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

• 
  Robert Frame (@hiaw61) reported 16 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

• 
  Robert Frame (@hiaw61) reported 19 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  Kaz 💋 (@GoonerKJP) reported 21 minutes ago from Stevenage District, England

  @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

• 
  Phil Turner (@philter66) reported 22 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  Lorna Hamblin (@lornahamblin3) reported 23 minutes ago from Royston, England

  Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

• 
  Robert Frame (@hiaw61) reported 24 minutes ago from Hatfield, England

  @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

• 
  Ben (@behu91) reported 24 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Shan Wilson (@ShanWilson_) reported 26 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

• 
  Robert Frame (@hiaw61) reported 28 minutes ago from Hatfield, England

  @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

• 
  ARIBBUZZ (@AEgbuonu) reported 29 minutes ago from Welwyn Garden City, England

  @O2 sort your cancellation team and phone problem out. #poorcustomerservice

• 
  sarah gabb (@sarahcoysgabb) reported 43 minutes ago from Broxbourne District, England

  @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

• 
  juliet gough (@juliet_gough) reported 46 minutes ago from Stevenage District, England

  @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

• 
  Lord Shaun O’Brien (@lordshaun_) reported 52 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  sarah gabb (@sarahcoysgabb) reported 56 minutes ago from Broxbourne District, England

  @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

• 
  Hilary Robertson (@HilaryRWriter) reported 58 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not so Old Chattox (@NotSoOldChattox) reported 2 minutes ago

  @AngelaRayner @O2 are you going to help as well?

• 
  Emma H (@_EmmaJoanne) reported 2 minutes ago

  @O2 But I can’t use a service I’m paying for? Barely get 3G and 4g here aswell so I don’t see how that will help

• 
  Ruby☃️ (@RubyCharlotte2) reported 4 minutes ago

  @O2 worse experience ever!! Will a manager Just call me back... I have requested several call backs from a manager since the 27th November and guess what... No manager has bother called me! I am very unhappy as my issue has still not been resolved and it’s been going on too long

• 
  Lucy Wilson (@luce_wilson) reported 4 minutes ago

  @viixtorriiaa @Katieb2004 @O2 Mine arrived today. Just setting it up now. I was going to cancel yesterday and ended up being busy and didn’t get round to doing it and then got an email last night saying it was being delivered today

• 
  Sarah_G_26 (@Sarah_G_26) reported 5 minutes ago

  @O2 mobile data connection has completely stopped for internet searching / websites. WiFi is intermittent. Apps well Facebook updates can anyone help? Moto g 5g plus. No support at all going through website. Thank you Sarah

• 
  Elena Kkama (@KkamaElena) reported 7 minutes ago

  @O2 are you offering free data like the other network providers? I am preparing info for staff and parents/students but you are currently not in the list ... please rethink and support with the same offer

• 
  Mark Jolley (@MarkRJolley) reported 9 minutes ago

  @O2 how do i cancel disney+? Its been added to my extras without my consent or doing and now my bill is higher than expected

• 
  Mark Jolley (@MarkRJolley) reported 9 minutes ago

  @O2 I have no ability to cancel it through the my extras its a minimum term till june! Bit annoyed as i never opted for this to be added so why has this happened? Whats the best number to call as chat isn’t available it seems

• 
  Seven Veils (@Seven_Veils10) reported 14 minutes ago

  @O2 @lisaworcester14 Same thing is happening to me. No matter what options I select I end hearing “Thank you for calling O2. Goodbye” and then the call disconnects. Has happened for two days. Very frustrating! Hope they sort out their systems and help us.

• 
  Kiran (@KiranOhri) reported 14 minutes ago

  @O2 hello, I have two old iPhones (5S and 6S) locked to your network. How can I get these unlocked? I no longer have a contract with O2