O2 Outage Report in Stevenage District, Hertfordshire, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Stevenage District, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Hemel Hempstead	Internet	6 days ago
Luton	Phone	8 days ago
Hemel Hempstead	Internet	30 days ago
Hatfield	Wi-fi	1 month ago
St Albans	Wi-fi	1 month ago
Luton	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  Josh (@mrjc90) reported 43 seconds ago from Hitchin, England

  @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

• 
  Hayley & Gavin (@CraigFamilyBlog) reported 2 minutes ago from St Albans, England

  Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

• 
  Craig Canfield (@Craigcanfield) reported 10 minutes ago from Welwyn Garden City, England

  @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

• 
  Lorna Hamblin (@lornahamblin3) reported 11 minutes ago from Royston, England

  Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

• 
  Robert Frame (@hiaw61) reported 11 minutes ago from Hatfield, England

  @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

• 
  Robert Frame (@hiaw61) reported 18 minutes ago from Hatfield, England

  @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

• 
  Dan (@isthatdan) reported 26 minutes ago from Stevenage District, England

  @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

• 
  sarah gabb (@sarahcoysgabb) reported 29 minutes ago from Broxbourne District, England

  @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

• 
  Kamiioo (@Kami2k10) reported 35 minutes ago from Luton, England

  @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

• 
  Robert Frame (@hiaw61) reported 38 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  Pilgrim Beart (@pilgrimbeart) reported 39 minutes ago from Royston, England

  Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

• 
  Jonathan Flood (@WickhamofWare) reported 40 minutes ago from Stevenage District, England

  @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

• 
  bridget sparks (@bks67) reported 42 minutes ago from Hertfordshire, England

  @O2 I do have the app, I think I will phone the customer service team and ask them,

• 
  Steve Edwards (@Steve_Edwards77) reported 44 minutes ago from Hertfordshire, England

  @westspice @O2 Awful service for me today!

• 
  Elissa Da Costa (@Elissa524) reported 50 minutes ago from St Albans, England

  @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

• 
  sarah gabb (@sarahcoysgabb) reported 53 minutes ago from Broxbourne District, England

  @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

• 
  ARIBBUZZ (@AEgbuonu) reported 53 minutes ago from Welwyn Garden City, England

  @O2 sort your cancellation team and phone problem out. #poorcustomerservice

• 
  Jody Randall Esq. (@jodyrandall) reported 56 minutes ago from Broxbourne District, England

  @O2 why is your 4G so bloody awful at Liverpool Street Station

• 
  Robert Frame (@hiaw61) reported 59 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gurdas Singh Sually (@GurdasTheGreat) reported 8 minutes ago

  @KristianeClear @O2 Yup exactly the same happens to me. O2 have been promising to call me back for the last 6 weeks but don't do it then hang up on me when I'm explaining my issue. I feel for you because I'm equally frustrated!

• 
  Nicky (@evangelistnicky) reported 8 minutes ago

  @O2 I've been on your live chat now for nearly an hour. In that time I've been connected to 6 people but no one has got further forward with my query than re reading my original texts. So frustrating. How can I access help?

• 
  𝙆𝘽𝙁𝙓𝙄𝙉𝙂 | ᴷᴴᴬᴸᴱᴰ 🗡 вαмвι (@YixingLights_) reported 13 minutes ago

  @O2 can you please answer me? I am asking what are you waiting for? Just offer wifi call, 4G calling for pay as you go, customers, we literally working from home we do not have proper signal!! Just, please do offer it asap! Vodafone did offer it too!

• 
  David Vaudin (@vaudindavid) reported 17 minutes ago

  sorry for the poor automated helpline @O2 and the fact that your human agents, once I finally did get through, couldn't find my contract details when I asked about the term dates. I asked customer services to find this information offline and email me.

• 
  Kristiane Clear (@KristianeClear) reported 17 minutes ago

  @O2 I did that and it didn’t take me to a queue. Said 15 minute hold then it put the phone down. You’re costing me my job here. You’re useless.

• 
  Donna Pacquette (@PacquetteDonna) reported 18 minutes ago

  hey @O2 WHATS GOING ON WITH YOUR CUSTOMER SERVICE??CANT EVEN GET MY PHONE SORTED BUT YOU WANT ME TO KEEP ON PAYING FOR A DEVICE I CANNOT USE!!! CANT EVEN SPEAK TO THE ONLINE GURU😡😡.

• 
  Samantha G (@Samiieface) reported 20 minutes ago

  @O2 trying to access O2 WiFi as I've run out of data, but having issues. Can someone help me please

• 
  Craig ♌ (@_craigy190) reported 20 minutes ago

  @O2 have you been massively hacked? 202 do nothing, answer then hang up. I'm getting emails and calls, WhatsApp messages about a new order (which is a 40% discount pack) coming apparently on Thursday?! What's going on??

• 
  Natasha Ross (@Natasha69131186) reported 20 minutes ago

  @O2 I have just joined 02 from Giffgaff. I am trying to move my number to 02 and it says the site is down. I have tried to ring and I am not able to speak to any one. How do I go about changing my number? Can you please help as this is not a good start to my contract

• 
  Jack 🇬🇧 (@jackyp_95) reported 22 minutes ago

  Beyond a ******* joke at this point @O2 when I have to turn airplane mode on and off several times just to send a ******* iMessage despite having full signal & 4G. Can anyone recommend a different carrier? I’ve had nothing but **** service from O2 for about 6 years now.