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O2 outages and service status in Stevenage District, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Stevenage District, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Apr 17, 4:36 PM GMT+1.
  • 50% Phone (50%)
  • 33% Internet (33%)
  • 17% Total Blackout (17%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stevenage District, England

The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Hatfield, and St Albans.

CityProblem TypeReport Time
Stevenage Phone 6 days ago
Stevenage Total Blackout 12 days ago
Luton Phone 16 days ago
Luton Internet 17 days ago
Hemel Hempstead Internet 27 days ago
Luton Phone 28 days ago

Nearby cities with recent reports

Stevenage

1 recent signals

6 days ago

Community Discussion

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O2 Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • lordshaun_
    Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • ShanWilson_
    Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • CraigFamilyBlog
    Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • juliet_gough
    juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • Craigcanfield
    Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alljustobservat
    Fra (@alljustobservat) reported

    @O2 Said they would raise a fraud case gave me no ferrence and said I would receive an email which I have not - I also requested an escalation call and nothing . Happy to DM you the account details to help resolve ?

  • lozmach
    LT🌷 (@lozmach) reported

    @O2 can’t wait for my contract to be up so I can leave. Don’t usually moan, but not help whatsoever! I can’t afford £250 a month for two phones and a tablet.

  • susieshrew
    Suzanne Shrewsbury (@susieshrew) reported

    @O2 appalled by your customer service. You left my daughter phone-less whilst travelling, all because your ineffective record-keeping could not provide her with the info that she needed for her insurance. You cost her a lot of money, & we never got to the bottom of the issue!!

  • TouretteIn
    The Tourette's in my head (@TouretteIn) reported

    @FHawksworth @O2 I know what you mean, these consultations can go either way, depending on who you get. And I have had weird issues with Vodafone and EE not connecting, no idea why, some calls go straight to voicemail despite the phone being charged and in range. Technology inconsistency sucks!

  • ThomooseLamb
    Thomas Lamb (@ThomooseLamb) reported

    @O2 hi why is there never any internet signal in Atherton, Manchester? This has been going on for months now. Thanks

  • SuffolkYids
    Suffolk Yids (@SuffolkYids) reported

    48 hours for @O2 to remove an IMEI bar and counting, beyond ridiculous. Moving provider has never looked more appealing.

  • Andydownman
    Andy Downman (@Andydownman) reported

    @o2 PLEASE STOP PHONING ME TWO OR THREE TIMES A DAY. I am not a customer. I’ve been polite, I’ve asked to be removed, but your offshore team continue to pester me. I am registered with TPS. I can show you hundreds of your numbers I have blocked. Please PM me for my phone number

  • BucketofFrogs
    Richard Sears (@BucketofFrogs) reported

    @O2 hi there is there any reason why the mobile signal is so poor in HP4 postcode area ?

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported

    @O2 I did put on my message 02 business customer

  • StevieDee710
    StevieDee (@StevieDee710) reported

    @O2 Offer is fine. Service poor.