O2 outages and service status in Stevenage District, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stevenage District, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 7, 11:35 PM GMT+1.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stevenage District, England
The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Hatfield, St Albans, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Phone | 2 days ago |
|
Luton
|
Internet | 3 days ago |
|
Hemel Hempstead
|
Internet | 13 days ago |
|
Luton
|
Phone | 14 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Hatfield
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Phil Turner (@philter66) reported from Hatfield, England@O2 simply dreadful customer experience tonight -felt really let down
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew F (@drwormau) reportedThe way @O2 treats is customers is nothing short of appalling. Had to wait around 90 minutes in store and then get told to call the call centre again as they can’t fix the problem the call centre told me I had to go into a store to have fixed.
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Tel (@sq909090) reported@O2 Hi. I’ve lost my SIM on holiday. I need a replacement, can’t get through to a chat or anything. Please can you help?
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Gabrielle Ezekiel (@GabbiEzekiel_) reported@O2 That it’s 24-48 WORKING hours for a call back from operations manager which will be between 23/09-27/09 Customer advisor also refused to put us through to a manager despite being put straight through last week and was hung up on during follow up call by o2 for feedback #o2
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John Hebden (@MrJohnMiffed) reportedTried to do business with @O2, @ScottishPower and @EONhelp today. Unsuccessful with all 3. Is it a competition to see who can provide the worst customer service on a Saturday? It's hard to choose between them
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Moheb Robeel (@MohebRobeel) reported@O2 I am asking to opt out of my contract, I am gonna join other network provider
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Mig (@Fireblademig) reported@O2 your website is awful. Overly complicated when wanting to add a phone to my account . Luckily your fantastic staff member (Adam I think) in your Dunfermline branch sorted me out.
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Sanam (@Miss_Sanam786) reported@O2 @MarkEvansO2 - Is anyone going to actually help me with my potential fraud issue? Why are O2 setting up phone insurance policies and contracts without doing address checks??! Why am I getting policies in random names ?
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✨ Soft Boi Kxng ✨ (@kxngjaffa) reported@yell0welephant @O2 WHAT HAVE YOU DONE WHY DID YOU JOIN O2 😭 they’re honestly the worst
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Rhys 💥 (@blondeboyrhys) reportedWas just told by an advisor in @O2 market st that 4G has been turned off in MCR to accommodate 5G ?? So, why are we being sold 4G if you can’t provide the service? @O2
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Erica Susan Jones (@BriteEyedViolet) reportedHi @O2 a man called to tell me you want to give me 20% off my bill because you’ve lost a load of customers. He then called me back and got angry when I put the phone down. Is there a way I can report the scam? Because I’ll be very worried if that’s the approach your staff take!