O2

O2 Outage Report in Stevenage District, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stevenage District, Hertfordshire, England 01/20/2026 14:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City and Hertford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBuntingford Total Blackout
United KingdomBuntingford Internet
United KingdomSt Albans Phone
United KingdomHemel Hempstead Phone
United KingdomWelwyn Garden City E-mail
United KingdomSt Albans Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AJeftech AJ  (@AJeftech) reported

    @Extinguisherman @O2 Yeah I’m in North west and it’s constantly going off, went to no service today

  • baramelon Dean Williamson 🇺🇦 (@baramelon) reported

    @O2 I've forgotten my password and everything time I'm given a code it says its incorrect. Can you please help?

  • raycroz ray crozier (@raycroz) reported

    @O2 Text and calls are ok, tried manually selecting a different network but nothing happens

  • scarlet3629 Tanya (@scarlet3629) reported

    @O2 my elderly friend (widower in late 80’s) got cold called and moved from an O2 consumer to O2 business 3 yr tariff last week. They want £300 admin fee to cancel 7 days on. O2 won’t take her calls as they don’t ‘manage the line’ now. Who can help?

  • IanRElliot Ian Elliot (@IanRElliot) reported

    @O2 Can customer service unlock my phone with the puk if I can't do it? @O2

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @scarlet3629 @O2 Hi, the customer service totally awful. If they fail to address your issues please retweet and add BBCWatchdog and Which magazines tags. I’m fed up with the networks rubbish connections and being lied to about callbacks

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @O2 anyone who in the same boat as me, stuck in a contract with o2 with very bad network connection? when you try to complain you get fobbed off and promised the return call, which never happens.? Post up your complaint and add BBCWatchdog and Which tags. This needs sorting

  • PriyaMulji Priya Mulji (@PriyaMulji) reported

    @saranaidinecox @O2 @EE I left ee after 17 yrs today and moved to o2. Makes me sad that people can’t help their loyal customers

  • girlinahabit #BarnetCouncil is #BREAKINGTHELAW (@girlinahabit) reported

    @O2 I really don't know how many more ways I can inform you that I cannot deal with this via email. I'm publicly lodging a complaint. If you don't deal with it I will take it to the ombudsman after 8 weeks is it?

  • Kay70466920 Kay (@Kay70466920) reported

    @O2 @O2 + I was asked for the card number of my account of which I declined to share. THIS IS NOT THE WAY TO TREAT YOUR CUSTOMERS. I WANT MY £151.00 BACK IMMEDIATELY AS TOLD BY O2. THIS IS NOT GOOD BUSINESS TO GO BACK ON YOUR WORD IN GOOD