O2 Outage Report in Stevenage District, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone | |
| Welwyn Garden City |
||
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jurgen Pimley
(@BPimleyLFC) reported
@hiblade @dopey000 @O2 Does that help ??
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Scott Wright
(@heathen25) reported
@O2 24hours later you guys stopped replying to me! All I wanted to do was to upgrade and not be overcharged as an existing customer. Please answer my lasted few DMs #poorcustomerservice
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Lodgey
(@PLodgey50) reported
@O2 so got my account, 6 week ago, I have never been able to log into account, all the codes sent, reset passwords, it keeps telling me my o2 account is not activated still, please yet again help
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Tara Simms
(@tarasimms) reported
@O2 so my new iPhone 14 pro max should have arrived yesterday with @DPDgroup_news had text to say unexpected issue and still no update today…tracking says held at depot!
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CryptoSausage
(@sausage_crypto) reported
@ShellyGalea4 @O2 It was exactly the same issues I was having I thought it was impossible to get it back not until I was recommended to @LetUsProtectYou i got my money back
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lorenjackson
(@ellllljaaac) reported
Whatever u do dont insure your phone with @O2 raised a claim on 10th jan and was told id hear back about my device in 9 days, today hits and i ring they say cant find my device and ive to wait 5 extra days to hear back, thats not a me problem, i need a phone! Cheek to charge £60!
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Steve
(@steve_jones001) reported
@O2 Thursday drink offer is a scam - watched it count down to 5pm and surprise out of stock as soon as it turned to 5pm so clearly not an offer!
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Dominic Doyle
(@dopey000) reported
@hiblade @BPimleyLFC @O2 I had to leave them after 6 months. They’re phone signal was 100 times worse than o2
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Seetha ramaiah
(@Sriniva19924515) reported
@ShellyGalea4 @O2 Send a direct message to @LETUSPROTECTYOU here on Twitter he can help you recover your funds. I'm really indebted to that dude, he saved my life weeks ago when my wallet got drained by this low life scammers
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💙⚽Lisa🦋Marie⚽💙
(@Lili_P_EFC) reported
@O2 hi for past week signal/reception been awful not getting hardly any bars data stuck on H it's a 5g phone. Done All the steps to try sort it out but nothing helping. In Wirral area