O2 Outage Report in Stevenage District, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at O2
O2 is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (51%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hatfield, St Albans, Luton, Stevenage and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield |
Wi-fi | |
| St Albans |
Wi-fi | |
| Luton |
Phone | |
| Stevenage |
Phone | |
| St Albans |
Internet | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
-
Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
-
Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
-
Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
-
sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
-
Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
-
ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
-
Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
-
juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
-
Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
-
Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
-
Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
-
Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
-
Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
-
sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
-
Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
-
Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
-
Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
bean
(@billiesimpson_) reported
@O2 Hi it says network in my area is fine but it’s been happening for the last 5 days or so - it’s fine when im connected to wifi but as soon as I’m out of the house it says I have 4G and multiple bars but no apps are connecting
-
Richard Carter
(@Chudster777) reported
@O2 No coverage in Wakefield? I assume you'll be reimbursing me for not providing the service I pay for? What an absolute disgrace you are.
-
🔮geo🔮
(@georxiaahunter) reported
so fed up of not being able to load **** because @O2 suck ****
-
Rory *****
(@rspick85) reported
@CorbyGoonerII @O2 Nasa can send photos millions of miles apparently but we can't get signal indoors?
-
Under-hyped & Over-Rated #BLM #ACAB
(@Davidp1985) reported
@15minutegamer @SamsungUK @O2 Yeah mine does that too, but I just got a message telling me my phone was too hot and needed to cool down when I wasn't even doing that much. Also the battery drains really quickly
-
Direkneed
(@direkneed) reported
@O2 numbers owned by you are scam calling, fix it please. 07526271462 07526271769
-
Gill
(@tiger8lotus) reported
@karleburford @O2 Not just O2, 3G generally is no effective signal, some incoming but no outgoing
-
Sam 🤙
(@Sam_OUFC) reported
@O2 Hi are you guys having service problems in Skelton-In-Cleveland? I have reception but I can't make any calls or send any texts?
-
Chanie ✌
(@ChanieAnnie) reported
Terrible bit of customer service today on the phone to @o2
-
Ryan Clegg
(@RyanC__24) reported
@O2 Hi O2 I have followed your instruction and yet still have bad signal where I love and travel in South West. I mean come on reputable company like your self providing very poor service in which you state you have good service barely get 4g let alone 5g #badservice