O2 Outage Report in Stevenage District, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: St Albans, Hemel Hempstead, Welwyn Garden City and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Phone | |
| Hemel Hempstead |
Phone | |
| Welwyn Garden City |
||
| St Albans |
Phone | |
| Hertford |
Phone | |
| Hemel Hempstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JO ♡
(@jolaurenx) reported
@O2 is there a reason why my phone calls are failing, text messages aren’t sending and my data is constantly on 3G?! I’m paying £60+ a month and I’m not getting the service I was promised! Absolutely shocking service.
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Peter Hill
(@hillpj) reported
@O2 I got a galaxy watch 4 on 30th April, the battery hasn't been that great but over the past couple days the battery only lasts a couple hours without being used. And is constantly saying its to hot and needs to cool down.
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Steven Kirkley
(@kirkley_steven) reported
@O2 You are also the only network that when they mess up porting a number over so that I now have 2 phones on 2 separate networks with the same number won't help as they say that number is nothing to do with them. EVEN THOUGH THE SIM IS STILL WORKING ON THEIR NETWORK AFTER 3 WEEKS.
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Hannah
(@Hannahjadeeee) reported
Really losing my rag with @O2 a phone mast has been down for over 1 month now and continually getting fobbed off and paying for a phone I can’t use at home 😡 AVOID O2! #o2
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Karl
(@Karl_Downey) reported
from
Milton Keynes, England
Is @O2 Network down? Had no mobile data signal most of the day.
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Mrs H
(@mrandmrsharris) reported
@O2 spoke to someone earlier re sim issues. They said they are sending me a new sim. Meanwhile my current sim which was working ok is now not working at all. I’m left without network. Can’t speak or chat online to anyone to get help.
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Mark Drury
(@MarkDru40436329) reported
@O2 Me: My number's ported over but I can't access data O2: OK, we've fixed that. Please wait 24 hrs. Me: I still can't access data O2: OK, we've fixed that. Please wait 24 hrs. Me: Nope still not working O2: Ah, yep we've got it now. Please wait 24 hrs. (spoiler alert... not fixed)
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Mark Drury
(@MarkDru40436329) reported
@O2 You're not even able to port a number to O2 from one of your partners successfully. I still can't access any mobile data *in the UK* after a week, and your tech support is a joke. #O2RoamFreely is a joke
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Cullam Magee
(@whomrmagoo) reported
@O2 yesterday and just now I have spent an hour on hold to cancel down my account. Both times I’ve spoke to someone I’ve been placed on hold again and disconnected! No one rings back and again I have to spend another 30 minutes just to speak to someone again!
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☆Bossqueenie 🦄 Unicornfarts641☆
(@Bossqueenie89) reported
Hope @O2 are available I need help