O2 Outage Report in Stevenage District, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Welwyn Garden City, St Albans and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Phone | |
| Welwyn Garden City |
||
| St Albans |
Phone | |
| Hertford |
Phone | |
| Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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DJ CLARKE
(@djsx_dj) reported
@O2 don’t know what it’s so difficult for a customer service understand why my bill is double 2 only listen to what was a office party in the background to only hear the advisor come back laughing after me asking her to ask them to be quiet not very professional
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Manisha 🇮🇳
(@Nish_xox) reported
@O2 Hi, any reason why I have had any signal for the last week all around my area? Same for my family, what are we paying for if we can’t make calls/texts/use 4g?
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Safiya Amina Hafeji
(@safiya_amina_3) reported
I forgot to add, the @o2 advisor who took my first complaint is the same person who repeatedly asked the questions 'are you sure?', 'are you sure?', 'are you sure?'.
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Colin Parker-Chance 🌹🏳️🌈🏳️⚧️
(@ColinPC62) reported
@O2 Yeah I know over three hours later! Thanks but you were not help at all even on the chat part of your website we’re you were advising you could circumvent GDPR rules by helping me get info on my daughters phone account! Incompetent doesn’t cover it!
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Shahaj
(@benootral) reported
@O2 @virginmedia You're a big joke o2 your service is disgusting
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Micky Brasco
(@MickeyBrasco) reported
@O2 my mobile data has stopped all of a sudden. My o2 app says I have no data services but in my tariff says its 15gb per month. Tried to add a bit on but wouldn't let me and your messaging service is unavailable. What's the best way to contact someone to look into this?
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DieselDragon
(@DieselDragonUK) reported
@O2 Can you please explain why my (very low demand) connection is being made unusable just so those on VoLt can experience „#WorldBeating” service? It’s not like I’m asking for MBs - A stable 300kbps would be enough! 📶 Or is this because @virginmedia happen to dislike me? 🤔
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Lulli head
(@HeadLulli) reported
@O2 Eveyone do not go with these people they sold me a contract last week lied to me about the upgrade sweet talked me and now they don’t want to help because I found out they lied to me absolute disgusting scamming people the guy who spoke to me thinks he’s got away with it
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Jess Jones
(@jess18x) reported
Why am i paying @O2 so much a month just to have a phone with no signal? i cant text, call or use my Internet!!
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Delia Rose 👑
(@deliarosee1) reported
@O2 have been on hold for nearly an hour ? Worst customer service ever!!!