O2 Outage Report in Stevenage District, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hatfield, St Albans, Luton, Stevenage and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Hatfield |
Wi-fi | |
| St Albans |
Wi-fi | |
| Luton |
Phone | |
| Stevenage |
Phone | |
| St Albans |
Internet | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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michelle holliday
(@holliday_m) reported
@clairew11864401 @O2 I got some through the app around 10.30 took a bit to get on just kept refreshing then purchased some with no problem through gigs and tours, I didn’t need a code it just let me purchase them as went on through my 02 Priority app
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⚡Luna💚🤍💜⚡
(@_XXWomanXX_) reported
@O2 Frozen screen, broken app all day. Website the same. Absolutely gutted. Not even a queue to join and wait. Utter shambles. #O2Priority #o2priorityshambles
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Liam
(@YatesyCosplayer) reported
@O2 Spent all day couldn't get in. Your network has become the biggest joke.. cant even access the bloody app now sort your **** out 02
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Sentien
(@sentienmusicuk) reported
@MrsGleeson2 @O2 Question is, how did the Touts get the tickets? I think every O2 customer tried to get access via the app and was completely shut out (including myself). It's interesting to find out, how these buyers got access? Absolute farce @O2
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Nathan
(@nlparky) reported
@O2 Prime example why 02 are ****! Been with them 15 years ,only good thing was the o2 priority and it crashed on the busiest day, **** signal all the time, can’t wait to leave
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Clare Wilde 💙💜
(@Tink0272) reported
@O2 What a load of rubbish. You’ve had issues all day. Then when people could get on tickets we’re £400 each. 🤬
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Philip Green
(@FhilipGreen) reported
@jessxca1328 @maxine1969 @O2 They did though, it was demand that caused the issues....
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Chopper cox
(@chopper_cox) reported
@O2 Changed to o2 to reduce my virgin media bill, what a mistake service poor no reception, but hey after Peter Kay tickets I now have priority bonus! What a joke shambles of a company there as bad as the scumbag ticket touts modern day crackheads!
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oliverwilliamsimpson
(@oliverw29827819) reported
@O2 You should be ashamed of yourselves promising o2 customers priority tickets when in fact you couldn't even log on to the app because its terrible. How is it that I was on it from 10am Thursday and it didn't even let me log on.
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SK
(@SerenaKwan1) reported
@O2 How were people able to buy for the Liverpool shows when the app was down due to maintenance and still is? Gigs and tour site showing pre sale not sold old last night but is this morning? 🤔