O2

O2 Outage Report in Stevenage District, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Stevenage District, Hertfordshire, England 01/18/2026 13:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stevenage District, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City and Hertford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBuntingford Total Blackout
United KingdomBuntingford Internet
United KingdomSt Albans Phone
United KingdomHemel Hempstead Phone
United KingdomWelwyn Garden City E-mail
United KingdomSt Albans Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • a1_nos A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • Mattoco Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • beckyboris Becky 🕸⭐ (@beckyboris) reported

    @O2 Yep! And I know several people in this area who are also having problems. I've been trying to work this afternoon and had to reset everything twice 😮‍💨

  • LauEllPike Laura (@LauEllPike) reported

    @O2 hi I have messaged you about my order that arrived today. The iPhone box was completely unsealed and broken. I have attached photos! How can I sort this out?

  • Mick49072409 Airwolf (@Mick49072409) reported

    @MStarrhh @O2 My service keeps losing Network Connection 4/5 times a day

  • anniemakeup annie levy (@anniemakeup) reported

    Hi @O2 I can see you replying to tweets sent LONG after my tweet and DM, which is pretty high on the list of awful customer service, and my list of awful o2 customer service is rapidly growing. can you please reply to my DM urgently

  • HistorianJen Dr Jennifer Evans (@HistorianJen) reported

    @O2 how usual is it for your fraud team to overrun their 10-day response time. My mum is very stressed and keeps being fobbed off while receiving more and more demands letter for a contract she never took out. Now approaching 20 days with no decent response

  • shaikaftabalam aftabalamshaikh (@shaikaftabalam) reported

    @O2 I was told I will receive sim next working day but it’s 4 days now is that you call a good service @virginmedia

  • grace_andgrief Grace Lynskey (@grace_andgrief) reported

    Hi @O2 is it possible to get anyone in your customer service team to help me or at least not cut me off every time I get through?

  • martin77sc Martin◼️◻️◼️◻️ (@martin77sc) reported

    @O2 are absolutely shocking Haven’t replied to my complaint since 5/1 and yesterday was the 21 day “deadline” to reply to Equifax. That didn’t happen either. Causing me more problems as an ex customer than for the many years (since iPhone 3G) I was with them Never going back.

  • superstaryas7 yas ➐ (@superstaryas7) reported

    @MStarrhh @O2 Mine was incredibly fast as well! Finally enjoying being able to use my data, after having a bad couple years with Voda!

  • ianstew30509011 ian stewart (@ianstew30509011) reported

    @O2 can you put some bloody signal around Hayes, Kent ? Absolutely no signal at all ever which is a huge issue as our children attend school in the area ?