O2 Outage Report in Stevenage District, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: St Albans, Luton, Buntingford, Hemel Hempstead and Welwyn Garden City.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans |
Internet | |
| Luton |
Phone | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Clare
(@ClareAPuddifoot) reported
@O2 @O2 just shamed by #Rose from O2 insurance. “Why didn’t you call last week. Three kids and a job isn’t an excuse...don’t you have a husband to help you” ouchie
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
@O2 Seeing your replies doesn't help with the fact of losing work through poor signal, I get that 5g isn't everywhere but as you can see from the original photo, I'm barely getting anything near that
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shahryn azmi
(@shahrynazmi) reported
@EnglandRugby @O2 Only England could ever issue team Speedos….
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Rach🙋🏽♀️
(@RachyParry) reported
Being a customer of @O2 at the minute is as much use as a chocolate teapot. #shite
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Clare
(@ClareAPuddifoot) reported
@O2 just shamed by #Rose from O2 insurance. “Why didn’t you call last week. Three kids and a job isn’t an excuse...don’t you have a husband to help you” ouchie
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TheMagicEverywhere
(@DisneyEvrywhere) reported
What we have now worked out is @o2 are now getting your phone to send silent daily texts to connect to their voicemail service. They won't have told you this though. What this leads to is @o2 sending texts from your phone while abroad triggering roaming charges #ripoffbritain
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mark williams
(@markwill69) reported
@JonoG1 @O2 O2 are useless Jon, I've tried to increase my Tariff for nearly 2 weeks now and nobody is interested, spoke to 4 different people, had promises and still not been done. I've sent 2 email complaints and they've not answered them. Poor customer service.
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
@O2 The issue has been going on for quite some time, progressively worse in the last couple of years and yes, leaving the area does improve it but I don't fancy moving house
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Matty
(@Twatchoo) reported
@O2 Can anyone advise? Messaged but nothing. I have spent another 1hr 45 minutes on the phone in the last 24 hours, with yet more promises of calls back which have not happened. 23.5.22 this all started and O2 have shown no concern nor help with this
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natalie ruth robson
(@darklilly1604) reported
@O2 Great not only have i still not had my £30 refund from April. But i cant assess the Internet while outside my home. Before they come back and say check yoyr mobile data crap i have unlimited im going to take this to the ombudsman for theft of customers money