O2 Outage Report in Stevenage District, Hertfordshire, England

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Stevenage District, England

The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Luton	Internet	15 hours ago
Hemel Hempstead	Internet	11 days ago
Luton	Phone	12 days ago
Hemel Hempstead	Internet	1 month ago
Hatfield	Wi-fi	1 month ago
St Albans	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

• 
  ARIBBUZZ (@AEgbuonu) reported 10 seconds ago from Welwyn Garden City, England

  @O2 sort your cancellation team and phone problem out. #poorcustomerservice

• 
  Matt O'Connor (@Mattoco) reported 4 minutes ago from St Albans, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Mark Stanford (@MarkstanYoutube) reported 5 minutes ago from Luton, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Shan Wilson (@ShanWilson_) reported 7 minutes ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

• 
  Lord Shaun O’Brien (@lordshaun_) reported 13 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  juliet gough (@juliet_gough) reported 13 minutes ago from Stevenage District, England

  @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

• 
  Robert Frame (@hiaw61) reported 14 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

• 
  Hilary Robertson (@HilaryRWriter) reported 15 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  Ben (@behu91) reported 23 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 24 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

• 
  Robert Frame (@hiaw61) reported 38 minutes ago from Hatfield, England

  @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

• 
  sarah gabb (@sarahcoysgabb) reported 42 minutes ago from Broxbourne District, England

  @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

• 
  Kamiioo (@Kami2k10) reported 46 minutes ago from Luton, England

  @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

• 
  Kaz 💋 (@GoonerKJP) reported 47 minutes ago from Stevenage District, England

  @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

• 
  Robert Frame (@hiaw61) reported 50 minutes ago from Hatfield, England

  @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

• 
  sarah gabb (@sarahcoysgabb) reported 54 minutes ago from Broxbourne District, England

  @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

• 
  Lorna Hamblin (@lornahamblin3) reported 58 minutes ago from Royston, England

  Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

• 
  Robert Frame (@hiaw61) reported 58 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  Phil Turner (@philter66) reported 58 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  none of your business (@johndpmc) reported 59 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🤔 (@WhyNotts_) reported 5 minutes ago

  Just wanted to thank the staff member at @o2 #victoriacentre for their help this morning 👍 He was friendly & patient, got my problems solved & reassured me that I can return if necessary. Excellent work 👍

• 
  Simon 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SimonTheDude21) reported 6 minutes ago

  @O2 I would if I was a customer, however the company I am with do run of the o2 line if that makes any differance?

• 
  Ashley Ives (@AshleyIves6) reported 7 minutes ago

  @O2 hellooo worst network never

• 
  Erika Sage (@SageErika) reported 10 minutes ago

  @O2 O2 you have made massive errors on my account (not applying o2 travel correctly) and are planning on charging over £300 + VAT - I have made numerous phone calls and your staff admit the error and say they will resolve it but don’t - I am very very concerned.

• 
  Not Leonie Hollings (@altimepanicpark) reported 10 minutes ago

  @O2 These all say that they are temporary issues but it’s been like this since atleast when I moved in September I get better signal at my uni which is in the middle of nowhere

• 
  dan matthews (@danmatt99457110) reported 14 minutes ago

  @RutlandRex @EnglandRugby @O2 Malins has been awful for England, struggles in defence and australia have some huge ball carries no surprise with him im afraid

• 
  Liam Pearson (@powpowpeo) reported 14 minutes ago

  @O2 @o2businessuk Absolutely appalling customer service from your business team! In your York store with my mother to upgrade to a business account, after being on hold to your referrals team for over 30 minutes, they just hung up the phone. Nearly 2 hours there and no phone!

• 
  OJ (@Olliejames90) reported 20 minutes ago

  Anyone had it where your phone loses signal and 4G and it never comes back? Had no 4G for a few days and now the network has gone entirely. Reset it, took the sim out, did all the different settings. No cigar. Any ideas? @O2

• 
  Ashley Ives (@AshleyIves6) reported 24 minutes ago

  @o2 Hi I’m so pissed of 1st you cut my phone off completely after I called about makeinh the payment today 2nd I have payed my bill and still not working it’s a joke really !! I can’t call o2 because you have cut of my phone it’s a absolute joke

• 
  Chris nugent (@Cnugent84) reported 29 minutes ago

  @O2 so I tried to give you my new card details because my old one is about to expire on my auto top-up. No option to do it anywhere on myo2 and your customer care team said they can't do it. Do you not accept payment for your services anymore?