O2 outages and service status in Stevenage District, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stevenage District, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 7, 11:35 PM GMT+1.
- Internet (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stevenage District, England
The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Hatfield, St Albans, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Phone | 1 day ago |
|
Luton
|
Internet | 2 days ago |
|
Hemel Hempstead
|
Internet | 12 days ago |
|
Luton
|
Phone | 14 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Hatfield
|
Wi-fi | 1 month ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Phil Turner (@philter66) reported from Hatfield, England@O2 simply dreadful customer experience tonight -felt really let down
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Charles Baker (@CJBaker1983) reported@O2, Hi there, I've tried twice to get the disney+ offer but I'm not receiving the bolt on? Can you help please?
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Elaine McCauley (@elainemccauley) reported@O2 I’d like to cancel my insurance please, how do I go about that? Thanks
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🐼 PuzzleMePanda 🐼 (@PuzzleMePanda) reported@O2 I need help. I activated my sim swap on Wednesday night. I still haven't got signal.
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tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England@O2 your page is not working im trying to sign in
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Holly (@Holly76013008) reported@O2 i need urgent heLLP regarding fraud and I can’t through to any customer service, what do I need to do to get someone to help
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Ella (@ElenaGretina) reportedWorse service and customer service ever. They charge me incorrectly by £465, I want to complain and its been 7 working days and no ones contacted me. I have no service!!!! Can't ring or use my data. They said they'll call within 5 days max. Shameful. Hate @O2
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Paula Gibson (@paulaSS66) reported@O2 just to let you know, the O2Priority app didn’t load yesterday when I was in Caffè Nero’s so I couldn’t redeem my free coffee. Other people also had the same issue.
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tasha 40 🇬🇧❤ (@followmeplz39) reported from Nottinghamshire, England@O2 It's just o2 that's not working anything else works
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Charlotte E Tayler 💙 (@CharlotteTayler) reportedHi @O2. Had a message saying the network thinks I'm in Europe (as opposed to UK) and that - if I don't stop using the data/minutes - I'll be charged extra. I'm absolutely still in UK. Not left the country in a year - for obvious reasons! Any ideas why this is happening?
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SphynxEleven (@SphynxEleven) reportedWhy has my signal been terrible this week! Videos freezing, video calls not connecting. Pay £55 a month for what?! 😭 @O2