O2 Outage Report in Stevenage District, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Stevenage and St Albans.
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Community Discussion
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O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Robert Frame (@hiaw61) reported from Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Robert Frame (@hiaw61) reported from Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Robert Frame (@hiaw61) reported from Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Robert Frame (@hiaw61) reported from Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Lorna Hamblin (@lornahamblin3) reported from Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Pilgrim Beart (@pilgrimbeart) reported from Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Kamiioo (@Kami2k10) reported from Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Matt O'Connor (@Mattoco) reported from St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ben (@behu91) reported from Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Phil Turner (@philter66) reported from Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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juliet gough (@juliet_gough) reported from Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sami (@Sami_antha83) reported from Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Keely Jones (@keelywyn) reported
@O2 DMd after weeks of shambles with your telephone "helpline" - please help 🦸
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Laura Gray (@laurajanegray) reported
Received dreadful customer service from @O2 today... it’s like they’re actively pushing customers elsewhere!
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Phil (@tiatto1) reported
@O2 And the tone of your reply is not exactly the way to speak to customers new or old, which is why I have replied the way I did previously. If you want to treat customers with contempt, then carry on. You’ve already been forced in to a 1 huge fine.
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Phil (@tiatto1) reported
@O2 So, are you going to treat a customer, this customer, with a little bit of respect and discuss? Or are you going to ignore the question? I suspect the latter, which would suggest that you are not being truthful. So?
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Benkins ⚽️🔴 (@benjenkers) reported
Anyone else having problems with @O2? All my family has no signal! #O2down
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The Truth Spoke. (@TheTruthSpoke1) reported
Hello @o2 I’ve been a loyal customer to @ee for ten years and can provide bank statements as proof. However I’m upon mentioning this to them I didn’t get much of a positive reward until my next upgrade. Just wondering what you guys do to reward loyal customers? Feel free to DM.
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M Graham Fine Art Commissions Open 😇 (@M_Graham12qw) reported
@O2 If only the customer service was customer focused, there must be financial bonuses for non competitive additions
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Nahum Green (@NahumGreen) reported
@Jermainemg_ @IamMkyB @O2 EE aint so bad but o2 are crooks
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Jon Murphy #2020KWAhousechamps #stayinghomeagain (@TheMurphy2806) reported
@O2 Ys, as per usual with brilliant customer service on e we got through