O2 Outage Report in Stevenage District, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stevenage District, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone | |
| Welwyn Garden City |
||
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Supreme Being
(@LordxLord) reported
@O2 I thought @EE was bad then I met you. How hard is it get me an active sim card.
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💚 Andy Scargill 💙🇺🇦
(@andyscargill) reported
@mustbecwaced @EE It was similar in Chester with @O2 Lynn where they told one of my neighbours that he should find someone with a different provider if his land line was down and he had an emergency. Their local mast is 'broken' and has been for some time. We're gradually all moving over to others
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The.Bargain.Lady
(@bargain_lady1) reported
@O2 I'm trying to log in to O2 Priority app but getting 'oops something went wrong' error for two days now, please can you help ASAP
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dean
(@scouserdean91) reported
@O2 my phone is not working been like this most of the day cant call or text or use data. People cant even ring me either
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Cerebral Symphony
(@cerebralsymphoy) reported
@BcfcMaddocks @O2 @EE On EE, customer support answers instantly, great comms.
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Shev rennicks
(@RennicksShev) reported
@O2 what the hell is going on with your service in the DY8 postcode-it’s horrendous. I’ve been a customer of yours for over 20 years and I’ve never been so disappointed with your coverage and call quality! Please explain what is going on?
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Barrie
(@BarrieBrain1) reported
@O2 @allfor1john The signal is dreadful. I'm moving in 6 months. There are no steps..your 4g signal strength and speeds is appalling.
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Gheorghe Aurel
(@oache4u) reported
@O2 How do i return a order,need to mention im not a o2 customer and cannot log in the app to speak with a agent
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Lamstar
(@nelehmal) reported
@O2 out travelling right now and I’m hating your network so much. I wish I never moved from Vodafone.
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Danielle
(@Chasing_My_Tale) reported
@O2 @allfor1john Glad it's not just us! Awful signal! The amount of times a day my phone blips to tell me I have no network is frankly embarrassing. Missing important calls, never rings, can't send/receive texts. Absolute joke.