O2 Outage Report in Stevenage District, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Stevenage District, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead
|
Internet | 9 days ago |
|
Luton
|
Phone | 11 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Hatfield
|
Wi-fi | 1 month ago |
|
St Albans
|
Wi-fi | 1 month ago |
|
Luton
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, EnglandGav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Pippen (@ste_pippen) reported@O2 how long does a number port from another network usually take?
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🌱 Kez: 🌼n The Plot 🍃 (@fromplot2plate) reported@O2 The service in our area far more recently had been shocking. Never known signal to be so bad from O2 here. Never used to have problems , but now it’s cutting out a lot, not connecting through properly and now altogether gone.
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Ellen Taylor (@ellentaylor02) reportedRant @O2 please for the love of GOD sort out the signal between Ballynahinch and Lisburn so I can have a conversation without it cutting out 4 or 5 times!!! BT24, BT26 & BT27 “no issues” #lies #o2signal
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Georgie Colley (@GeorgieMaley) reported@O2 your delivery is a nightmare and I can’t get hold of anyone! Ordered a new iwatch. Missed delivery as I’m at work. I cannot get it redelivered to work and can’t collect from a depot! The same thing is going to happen tomorrow and I want my product I’ve ordered! Help!!!
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Biggestspud (@Andrew69Hagan) reported@O2 Customer support and services absolutely dreadful. Dragged out usage complaint for months, then eventually send us back the phone you’ve about 30% purchased & we’ll cancel the contract, down about £300. By the way we don’t guarantee our network signal please see our T&C.
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Chris H (@Homer0061) reported@O2 on the phone again to your customer service. Quoted at another 30 minutes wait. Do you have that many unhappy customers? The reception in by local area is terrible and 4G is very slow. BS27 area.
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Gill McKinnon (@Gillmck3) reported@O2 Arrived in USA. Got AT&T message with no info re cost of texts etc. Just: "Due to network technology compatibility, traditional voice calls will not work. Please use data, SMS, and app-based calling." Why no calls & no proper info?
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Benjamin Worsley (@wobble46) reported@O2 Customer service is so bad,wait all day to upgrade on WhatsApp then because I couldn’t reply within 10mins,I get transferred to a sales bot & then I wait 3-4 hours for an advisor & they can’t wait 15 mins for me to reply and transfer me to a sales bot 🤬
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Andrew Jones (@Andrewskeet101) reported@EnglandRugby @Springboks @O2 Another uninspiring slow boring out of form back line i see! well done Eddie, stick with mediocrity. We are england and we are better than this.
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🌱 Kez: 🌼n The Plot 🍃 (@fromplot2plate) reported@O2 I registered for updates last night. It said engineers are likely to be on the case. But they either are or they are not? If I have no signal how can the school contact me if there are problems with my child? How can we run a business with no signal when customers can’t ring us?