O2 outages and service status in Stevenage District, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stevenage District, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout and Phone.
- Total Blackout (50%)
- Phone (50%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Stevenage District, England
The most recent O2 outage reports came from the following cities: Stevenage, Luton, and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Phone | 21 days ago |
|
Stevenage
|
Total Blackout | 27 days ago |
|
Luton
|
Phone | 1 month ago |
|
Luton
|
Internet | 1 month ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Luton
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Elissa Da Costa (@Elissa524) reported from St Albans, England@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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bridget sparks (@bks67) reported from Hertfordshire, England@O2 I do have the app, I think I will phone the customer service team and ask them,
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, EnglandGav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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A1NOS (@a1_nos) reported from Hemel Hempstead, EnglandHey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England@O2 customer services truly are as much use as an ashtray on a motorbike.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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amy simpson (@amy_jo_23) reported@O2 since you have teamed up with @virginmedia my inter on my mobile has been awful signal keeps dropping driving me mad
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Kieren Bushnell (@kbushnell1975) reported@davefreeman1908 Ha...I think not. Its the fact buying an item id made so difficult and then when you try, @O2 completely messed it up on multiple occasions and then provide a customer services line which is not fit for purpose.
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lild3mon666 (@lild3mon1332) reported@arokorol @O2 Typically ****** network @O2
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Fran (@frannyporter) reported@O2 @dermothill11 Can't he's got no signal
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Misha Hoo (@MishehooA) reported@arokorol @O2 Receiving a "Welcome to Palestinian Authority" message at Ben Gurion Airport happens bc your phone connects to the strongest available signal, which can sometimes be a Palestinian network tower located in the nearby West Bank, rather than an Israeli one. NothiNothing malicious.
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Ian freeman (@FreemanIan) reported@O2 I left O2 mid January having paid £61 in December, phone calls after phone calls and each time I was told a manager would call, never did, in the end I was going to go to the regulator.
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Paul Wilson (@PaulWil38543502) reported@O2 I can neither make nor receive calls. Handset has been replaced. New SIM card installed. Still the problem persists. Told its likely o2 network issue. Reported 5 days ago. Still waiting for a call from technical support. I've no use of my phone. When can I expect a call?
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Steve Furniss (@SteveFurni7742) reported@O2 @ryjeasterbrook Why is your Virgin Media call line so poor 1 hour 30 minutes waiting today at 8am and no response. On line chat bots are rubbish for specific queries. About the poorest customer service there is
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Ivor (@ivornev23) reported@arokorol @O2 For **** sake the phone network is anti-septic too I suppose
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Markandtfe (@Mark_ElderEmo) reported@Sean_Bahamut @O2 I had the same issue, called and they were like we can't offer any discount on it. Tried to explain I wasn't after a discount and the price had been dropped by Microsoft themselves. Did you get anywhere with this with @O2 ?