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O2 outages and service status in Stevenage District, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Stevenage District, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stevenage District, England

The most recent O2 outage reports came from the following cities: St Albans.

CityProblem TypeReport Time
St Albans Internet 2 months ago
Henlow E-mail 2 months ago
Hemel Hempstead Internet 3 months ago
Stevenage Phone 4 months ago
Stevenage Total Blackout 4 months ago
Luton Phone 4 months ago

Community Discussion

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O2 Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • a1_nos
    A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • lornahamblin3
    Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • MarkstanYoutube
    Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • cove123
    mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • GoonerKJP
    Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • juliet_gough
    juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • Mattoco
    Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CraiginKent
    Craig (@CraiginKent) reported

    @O2 does anyone want a free @iphone 17 Pro because I have tried to return this new handset to O2 four times and they completely screw up the collection of handset. I’ve also tried calling 02 to discuss four times and their customer services are inept. I’m giving it away now.

  • dt297
    david taylor (@dt297) reported

    @NotFarLeftAtAll I’m on @O2 so I don’t have phone signal 90% of the time.

  • dt297
    david taylor (@dt297) reported

    @Jenny_1884 I don’t need to turn alerts off. I’m on @O2, so I never have a bloody signal!🤬

  • nickrenshaw5
    nick renshaw (@nickrenshaw5) reported

    @O2 @ajgbarnes What ******** is going on with the ******* signal? For years we've had huge problems with the signal & still you've done **** all about it. I will not be paying my bill this month as I've been trying to cancel my contract for almost 12 months to no avail. What a **** company!

  • THaslum
    T Haslum (@THaslum) reported

    @O2 Nice add, not much good as my wife’s O2 service has been off for over 24 hours now. I left O2 a year ago. The website says people are working on the issue but when my wife called O2 she was told there were no issues, which is it ?

  • Sparkyisared
    Sparky (@Sparkyisared) reported

    @SteveJoyce14 @O2 @TheGillsFC It’s annoying mate our broadband is crap as well so both options out the window lol 🙄 you wouldn’t think it’s 2026 🤔

  • Eva250178
    Tisnov (@Eva250178) reported

    @O2 I have a complaint about one of your stores regarding their terrible customer service. Where do i sent my complaint to?

  • granth1974
    Neil G (@granth1974) reported

    Is it worth actually playing Spin to Win? Never win anything and makes me depressed on a Monday. What a shite "game". Fire whoever came up with the concept. @O2

  • TakeThatClouds
    Take That, Clouds (@TakeThatClouds) reported

    How daft is @O2 customer services? "I need a new eSIM for my replacement phone" "OK, to verify your identity we need to text a code to the phone number linked to your account." "But that's the phone that isn't working. That's why I need a SIM." "Sorry sir, I cannot help you."

  • PaulReed01
    Reedy (@PaulReed01) reported

    @SteveJoyce14 @O2 @TheGillsFC It’s been **** for years during a game with 02 and is pretty much the same at any largish event.