O2 outages and service status in Stevenage District, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Stevenage District, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Stevenage District, England
The most recent O2 outage reports came from the following cities: St Albans, and Henlow.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans
|
Internet | 28 days ago |
|
Henlow
|
1 month ago | |
|
Hemel Hempstead
|
Internet | 3 months ago |
|
Stevenage
|
Phone | 3 months ago |
|
Stevenage
|
Total Blackout | 4 months ago |
|
Luton
|
Phone | 4 months ago |
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O2 Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, EnglandGav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Matt O'Connor (@Mattoco) reported from St Albans, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Phil Turner (@philter66) reported from Hatfield, England@O2 simply dreadful customer experience tonight -felt really let down
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bridget sparks (@bks67) reported from Hertfordshire, England@O2 I do have the app, I think I will phone the customer service team and ask them,
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Loving York (@Onlywayisyork) reported@O2 possibly the worse company ever, ordered tablet, paid upfront cost, passed credit check yet try to checkout and get whoops! Contact @o2 support and their solution is to place a new further despite paying with a new credit check! #poorcustomerservice #avoido2 #o2
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ME10Andy (@Me10Andy) reported@kokeshimum @O2 I think a lot of the issue is contention ratios in the UK. O2 has the coverage, but far too many people on it....not because O2 is particularly cheap, but the other main networks are now incredibly expensive.
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P.c (@Bolton1214C) reported@kokeshimum @O2 Left them this week went to EE 02 is the worst ever now
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Minnie (@xxxxminniex) reported@Christo44671940 @O2 Thank you, O2 did they put a £5 cap on but it still continued to charge lots over this. Not sure how or why but it’s bad because they told her it was her sending picture messages off the WiFi and didn’t tell her it’s a scam. They even have an link to check premium numbers on the bill so I’m almost positive the call handlers knew it wasn’t my mum doing this herself and it says received texts and not ones she had sent!
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Leslie Gilbert (@lesgilbertlazer) reported@O2 without exception my experience with you has been the worst of any company I’ve ever been involved with. Absolutely diabolical!
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Tina (@6littlecherubs) reported@kokeshimum @O2 02 is good in my house but outside it’***** and miss. EE is non existent in my house but great outside. Hubby is Vodafone and from what I know he has no issues at all.
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CRoM (@romeocln) reportedI moved from @ThreeUK to @O2 and nothing has improved on signal. Blind spots alll over the places. What I really don't get why you don't get anything on 4 antena bars? And could be anywhere in London
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Padge (@fishboygtfc) reported@BennyBlanco22 @O2 @Apple Yep, I had a 5g signal but nothing loading up. Spoke to mates and they said the same. Had it for years, don’t know why I tolerated it. Entire villages I visited with work blacked out. So much better with ID/3.
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Alex Wheatley (@thealexbear) reported@TomTalksCars @O2 I agree. Im on giffgaff which uses o2. Signal is shocking in many places.
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Eggrolls (@EggrollsByam) reported@kokeshimum @O2 I’m with EE and around where I live there are many large areas where I get zero signal. In my house I get one bar of 4G on a good day.