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O2 Outage Report in Stevenage District, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Stevenage District, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Stevenage District, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Luton, Hatfield, St Albans, and Stevenage.

CityProblem TypeReport Time
Hemel Hempstead Internet 6 days ago
Luton Phone 7 days ago
Hemel Hempstead Internet 29 days ago
Hatfield Wi-fi 1 month ago
St Albans Wi-fi 1 month ago
Luton Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Stevenage District, England

Latest outage, problems and issue reports in Stevenage District and nearby locations:

  • CraigFamilyBlog
    Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • Elissa524
    Elissa Da Costa (@Elissa524) reported from St Albans, England

    @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

  • Craigcanfield
    Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • lornahamblin3
    Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • the53rdState
    BuryHattrick (FC) (@the53rdState) reported

    @aimeemaciver3x @O2 You tell em Aimee.. they are a disgrace of a company with poor customer service.. on all platforms but they don’t interact with each other

  • alexspencer1878
    Alex Spencer (@alexspencer1878) reported

    @O2 Hope your reply is quicker than your signal. Shocking at the minute.

  • nicktowers2
    Nick Towers (@nicktowers2) reported

    @O2 what is happening with internet signal lately? Wakefield area seems to be having issues. I thought it was just near my home in wf6 but wf7 are same apparently? Can this be looked into please asni need the signal for work

  • marty18519068
    marty (@marty18519068) reported

    @O2 in process of switching to O2. absolutely horrible, no telephone, confusing, chaotic. Advise anyone to think again before switching. it's not worth it

  • SeanWillis44
    Sean Willis CFC 🦁⭐⭐🦁 (@SeanWillis44) reported

    @hamMan8908 @weyland76 @O2 The joke was you won't get signal in the underground

  • Chad25216451
    Chad (@Chad25216451) reported

    @O2 O2 is **** and so are their signal O2 is **** and so are their signal O2 is **** and so are their signal #O2isshit

  • brummiedebz
    Debzy G♍️🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🇯🇲 (@brummiedebz) reported

    @O2 Any reason why the 7726 Spam Reporter never works? I forward the message but never get a response acknowledging it nor a follow up requesting the number. Is this an O2 issue?

  • ColinJudkins
    Judders (@ColinJudkins) reported

    @O2 I get into the queue (I was in before the presale started) and as soon as I was let in, it errors and won't let me get in to even search for tickets. 11th October '23, Blink 182 @ O2 London.

  • Amy97132317
    Amy (@Amy97132317) reported

    @O2 you need to train ur staff in the recycle department and tell them about good customer service. The girl I just spoke to was rude and didn’t seem bothered about helping me!

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    Actually disgusted at the lack of help from @O2 to sort a problem with their app! Clearly don't care about the payg customers!