O2 outages and service status in Hertfordshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead
|
Internet | 1 month ago |
|
Stevenage
|
Phone | 2 months ago |
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Stevenage
|
Total Blackout | 2 months ago |
|
Luton
|
Phone | 2 months ago |
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Luton
|
Internet | 2 months ago |
|
Hemel Hempstead
|
Internet | 3 months ago |
Community Discussion
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O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England@O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN
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juliet gough (@juliet_gough) reported from London Colney, England@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Josh (@JoshBates) reported from London Colney, England@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Jason MacKenzie (@jasonmackenzie) reported from London Colney, EnglandIs there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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mark nicolson (@cove123) reported from Welwyn Garden City, England@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Dimitthri Vithanage (@DimitthriV) reported from London Colney, England@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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juliet gough (@juliet_gough) reported from London Colney, England@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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R B (@RLBD1920) reported@O2 I did and it said there were no issues but now that I’m outside of my office I seem to have access to data now
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ᗪᗩᐯE (@Jaxstad) reported@O2 has the worse customer service…. Ever! Automated service is toilet.
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frenchie (@choodrrez9) reported@TomTugendhat @O2 YOU DON'T PAY THE ******* BILL ANYWAY, IT IS ON YOUR EXPENSES LIST PAYED FOR BY TAX PAYERS.. **** OFF WINGING YOU ****
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Elizabeth Coombe (@Lizcoombe) reported@Ianbarnes2001 @TomTugendhat @O2 I am on EE and the number of places across the country there is no signal.
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Mr H (@silestanix) reported@lebara have to say, for a PAYG network you guys have been absolutely brilliant. @O2 have failed me here in the USA since my arrival last Monday but this humble lil PAYG sim has been brilliant since a few days ago.
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RichardAngell (@Groundhopperno1) reported@O2 After 25 years as a customer, I’ve discovered the hardest part isn’t getting a mobile signal- it’s making a complaint. Broken forms, unmonitored complaint emails, missed promises, no updates and a 28-day wait for a response. Quite remarkable customer service.
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Naomi Canton (@naomi2009) reported@TomTugendhat @O2 @EE There are people in Somerset who have never had a mobile signal ever.
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BrawdyHawk (@BrawdyHawk) reported@TomTugendhat @O2 @EE Never mind, once the new uber Embassy at Royal Mint Court is up & running there will be many more Cells popping up & coming on stream to help with harvesting all the data whizzing around our Capital. Perhaps you'll be able to tether onto some of these, just be aware of spoofs!
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Andy Furnival (@AndyFurnival2) reported@TomTugendhat @O2 EE are just as bad. All networks believe the utter bollocks they peddle that coverage is fantastic. It was better when it was 3G. If only there was a regulator that could put an end to theoretical coverage maps 🤔
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Mark Beardmore (@Beardmore8Mark) reported@TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all