O2

O2 Outage Report in Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hertfordshire, England 02/06/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: St Albans, Luton, Buntingford, Hemel Hempstead, Welwyn Garden City and Hertford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Internet
United KingdomLuton Phone
United KingdomBuntingford Total Blackout
United KingdomBuntingford Internet
United KingdomSt Albans Phone
United KingdomHemel Hempstead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • Palouisea UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • lovepbx Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • misswotless1 Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • JoshBates Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • Mattoco Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • EmJen81 Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

  • ian_slade2 Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • a1_nos A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • CalvinLaurenson Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • philadams11 phil adams (@philadams11) reported

    @EnglandRugby @O2 Henry, most of these people who criticise never picked the ball up never made a tackle never been in rugby ever watched by the sideline never kicked the ball never threw a ball into the lineup put a ball inscrum it’s like the song jealousy

  • JoeNakamoto Joe Nakamoto ⚡️ (@JoeNakamoto) reported

    @EnglandRugby @allianz_stad @O2 can someone help me understand why he wouuld drop Freeman for Steward?

  • TROOPSTER147 MICHAEL TROOP (@TROOPSTER147) reported

    @virginmedia Please explain to me why yourselves and @O2 have scammed me out of an iPad on signing up to you Then set me an account up for a SIM card I’ve never received Then have the cheek to give me a missed payment on my credit file Months of ignoring me too Disgrace

  • GoaterBilly Billy Goater (@GoaterBilly) reported

    @O2 why do you make it so difficult to contact O2 Business Customer Services via email or any other electronic method?

  • jj21_jj matheus (@jj21_jj) reported

    @O2 literally trying to give you money in return for mobile broadband and your website is ******* ****. Won’t let me log in or register. It’s been like this for a month because I thought I’d give it time but it’s still saying the same ****.

  • debbiebrown73 Debbie Brown 😊 (@debbiebrown73) reported

    @thenamesMEmM @NoWayWoke And when you do finally get through to @O2 they're useless!! I have to gather the strength to contact them again tomorrow to resolve my problem.

  • m1k3ydan Haynsie (@m1k3ydan) reported

    @virginmedia @O2 Are you ***************? 02 is a pile and of **** 💩 like I said I’ve contacted so many times but for what, this cooperation is stealing money from us all so I am calling them out each at any moment I can

  • MarkFisher486 Mark Fisher (@MarkFisher486) reported

    @O2 your customer service is terrible. Will be leaving your godforsaken company and your hideous jazz hold music as soon as humanly possible.

  • KippaxRyan92 🅁🅈🄰🄽 (@KippaxRyan92) reported

    I'm still waiting for my £49 which you took twice @TalkmobileUK so in all £98 you owe me after taking the money for an 'Upgrade' which you declined. So happy to be on a mainstream network now with @O2 happy with their service.

  • miaviktoriasch viktoriasch (@miaviktoriasch) reported

    @O2 I would like to understand why my outgoing calls been barred for over a week now even though I have paid for the service. As a loyal O2 customer since 2006, why am I being ignored ? And why does it take so long to fix this issue ??