O2 Outage Report in Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Dunstable, Luton, Hatfield, St Albans and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Dunstable |
Phone | |
| Luton |
Phone | |
| Hemel Hempstead |
Internet | |
| Hatfield |
Wi-fi | |
| St Albans |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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Dimitthri Vithanage
(@DimitthriV) reported
from
London Colney, England
@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sophia Ioanna
(@sophiaioannab) reported
4 months without a phone and for the 8th time I’ve just been told when the problem is fixed @O2 will compensate me, I don’t want compensation I want a working phone.
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chris fear
(@bluegaschris) reported
@O2 How about sorting out your existing customer problems
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Nathan Everitt
(@naffynathan) reported
.@SkyHelpTeam So no broadband or 3/4/5G in Great Yarmouth area. Resorted to texting family members to find out information. Your website - nothing. @O2’s website actually says there is a mobile issue, yet yours doeen’t! Your customer service was pathetic over the phone.
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peter breen
(@peterbr92798348) reported
@IanGriffin63 @EnglandRugby @O2 Displaying skills behind the gain line is a recipe to get smashed. England were poor last season because of our lack of powerful runners off 9 and in the centre. Someone has to regularly dent the opponents D line, in order the shorten that line and thus create space.
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Nacnan
(@Nacnan1873) reported
@O2 How about delivering the Apple Watch I ordered nearly 7 weeks ago absolutely shocking service and absolutely no communication 😡
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Michelle Price
(@ace_7744) reported
@JefferyBeaker @O2 @virginmedia I have the same problem, can't do anything that requires online connectivity. Keep getting the same replies off them. Virgin media sucks 😕
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AlexJones
(@alexjones2018) reported
@daviddunninguk @O2 Still many areas in North Yorkshire that have no phone signal.
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Paul
(@CAPaulc089) reported
@O2 why are you ******* crooks saying my brother is in arrears for a switch you acknowledged you had back? He returned it + phoned more than once + you supposedly couldn’t find it on system yet it’s on his showing arrears. I’m gonna bad mouth you crooks as much as I can. Sort it
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Kat
(@Kat19981995) reported
. @O2 Still no update on my complaint was told 48hrs maximum Monday for a management call back still nothing. Complaint team haven’t called. Oh and you asked me to DM you but also done nothing with that either. Does anyone actually work for o2?
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Violet
(@Violetsky85) reported
@O2 my £10 credit is still not issued this absolutely shocking customer service - I tweeted that the credit code did not work over a week ago and several people from your customer service team have messaged me asking the same questions.