O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Dunstable, Hatfield, St Albans, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Phone | 4 hours ago |
|
Luton
|
Internet | 1 day ago |
|
Hemel Hempstead
|
Internet | 11 days ago |
|
Dunstable
|
Phone | 12 days ago |
|
Luton
|
Phone | 12 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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AFCAMDEN (@AFCAMDEN) reported from London Colney, England@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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🌜cobie🌛 (@dramattyhealy) reported from London Colney, England@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Addictive Colors (@AddictiveColors) reported from London Colney, England@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mel (@hunnybee100) reported@O2 ..and when I said that I'd feel more comfortable doing that just in case, he became aggressive and condescending and said "are you REALLY going to ring back when you could just tell me the answer? I've literally never dealt with a customer who had an issue like this" 😑🤯 (2/2)
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richardhutchins (@nuttyrichard) reported@O2 Why are you selling my private details to outside companies without my permission which I’ve never granted
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Philip (@P_Syers) reported@O2 must be the most useless phone company going. Wasted trip into the shop this afternoon and call this evening where I've just been put on hold only for them to hang up 🤷
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shannon (@Shan67_) reported@O2 Doesn’t really explain my problem though. My office and my home are 13 miles apart and I can’t use my data in either of these areas
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Dale Watts (@Extinguisherman) reported@MartinSLewis @o2 Hi Martin might wanna look at the o2 page and see the amount of issues with o2 network and the absolutely dreadful customer service. 4 call backs promised, none appeared.
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Dale Watts (@Extinguisherman) reported@O2 everyone having issues with the o2 network or o3 customer service then put @BBCWatchdog in your tweet. Let’s get o2 some exposure. I know watchdog requires a certain level of complaints before investigating.we are paying good money for this terrible service.
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Louise Bagley (@LouiseRose74) reported@O2 your service has gone from bad to worse. 4G is a myth, 5G is a fairytale, my bad 3G connection has now decided to drop out and I’m left with EDGE (hello 2003) or no signal.
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Dale Watts (@Extinguisherman) reported@Ofcom @O2 I can see so many issues with network issues, o2 is just awful They don’t address the issues or do as they promise, such as return calls! Maybe the regulator should look and maybe look into the issues posted. Bad network and being ignored.
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• Rachel • 💙🇺🇦💛 (@runningrach71) reported@O2 I will be raising a complaint with you about this whole shambolic experience. I didn't even chose you as a provider, I was transferred to you from @virginmedia - what a mistake that was! I will actively discourage anyone from using you. Woeful!
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✭ (@adriftkth_) reported@o2 fix up and answer the ******* phone. stupid bastards