O2 Outage Report in Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at O2
O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone | |
| Welwyn Garden City |
||
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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RedHorseVector
(@RedHorseVector) reported
@O2 the signal around Chelmsford is awful. I’ve got a medical incident that I need to get to for my wife and I can’t contact her there because your signal is always so bad, messages don’t even go through. I hope you go out of business
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Lynn Nicholls
(@LynnEducation) reported
Absolutely hate @O2 - stupid app that keeps trying to link to Virgin Media. I can’t wait to get my code to move to Vodafone. No wonder you’re losing business with over complicated apps and expensive tariffs! 👋 o2.
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the farting cow
(@Michael37822549) reported
Can someone please from @O2 give me a number i can actually speak to someone on about a @virginmedia mobile contract i have the help.line keeps wanting to send a text........i cant receive texts so going round in circles very frustrating
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~~ Lupie~~ 🦋🐺 💜💙🇬🇧🇪🇺✌️
(@IsItBacardiTime) reported
@O2 seriously, employ more customers service staff, this is getting beyond a joke
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The ‘Censored Fascist’
(@CensoredFascist) reported
The @O2 complaints resolution representative I spoke to today was the most unprofessional, arrogant, sociopathic person I have ever spoken to when dealing with a business. You do not expect gaslighting and to be lied to and belittled by a paid employee of a company you patronise
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Lynn Nicholls
(@LynnEducation) reported
Absolutely hate @O2 - stupid app that keeps trying to link to Virgin Media. I can’t wait to get my code to move to Vodafone. No wonder you’re losing business with over complicated apps and expensive tariffs! 👋 o2.
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The ‘Censored Fascist’
(@CensoredFascist) reported
The @O2 complaints resolution representative I spoke to today was the most unprofessional, arrogant, sociopathic person I have ever spoken to when dealing with a business. You do not expect gaslighting and to be lied to and belittled by a paid employee of a company you patronise
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RedHorseVector
(@RedHorseVector) reported
@O2 the signal around Chelmsford is awful. I’ve got a medical incident that I need to get to for my wife and I can’t contact her there because your signal is always so bad, messages don’t even go through. I hope you go out of business
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RedHorseVector
(@RedHorseVector) reported
@O2 the signal around Chelmsford is awful. I’ve got a medical incident that I need to get to for my wife and I can’t contact her there because your signal is always so bad, messages don’t even go through. I hope you go out of business
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Dan_the_man
(@Dan01222) reported
@EnglandRugby @allianz_stad @O2 That’s a slow back line for international rugby. Underwhelming selections tbh. Why not select talented players that will likely flourish at the World Cup.