O2 outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Letchworth Garden City, and St Albans.

City	Problem Type	Report Time
Letchworth Garden City	Internet	10 hours ago
St Albans	Internet	2 months ago
Hemel Hempstead	Internet	3 months ago
Stevenage	Phone	4 months ago
Stevenage	Total Blackout	5 months ago
Luton	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  A1NOS (@a1_nos) reported 2 minutes ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Addictive Colors (@AddictiveColors) reported 4 minutes ago from London Colney, England

  @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

• 
  mark nicolson (@cove123) reported 9 minutes ago from Welwyn Garden City, England

  @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

• 
  Dave (@stourdave) reported 10 minutes ago from London Colney, England

  @O2 How did this shit happen

• 
  John Webb (@JohnDWebb) reported 11 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  NAIJA BOI (@MANLIKENAIJA) reported 13 minutes ago from London Colney, England

  £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

• 
  🦄 (@fierce_unicorn) reported 15 minutes ago from Enfield Lock, England

  @O2 merlin pass code is not working, can you help?

• 
  Ellis Brown (@ItsMeEllisxD) reported 15 minutes ago from London Colney, England

  @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

• 
  David Luxton (@davidluxton99) reported 20 minutes ago from London Colney, England

  Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

• 
  Jason MacKenzie (@jasonmackenzie) reported 21 minutes ago from London Colney, England

  Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

• 
  Calvin Laurenson (@CalvinLaurenson) reported 26 minutes ago from London Colney, England

  @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

• 
  Hayley & Gavin (@CraigFamilyBlog) reported 28 minutes ago from St Albans, England

  Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

• 
  Emma Trainis (@emmatrainis) reported 29 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  AFCAMDEN (@AFCAMDEN) reported 30 minutes ago from London Colney, England

  @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

• 
  Pauline (@lovepbx) reported 31 minutes ago from Waltham Abbey, England

  @O2 can someone from customer services contact me ... I need urgent help ... Thanks

• 
  NAIJA BOI (@MANLIKENAIJA) reported 37 minutes ago from London Colney, England

  @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

• 
  🌜cobie🌛 (@dramattyhealy) reported 39 minutes ago from London Colney, England

  @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

• 
  Craig Canfield (@Craigcanfield) reported 49 minutes ago from Welwyn Garden City, England

  @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

• 
  Daniel Appelquist (@torgo) reported 54 minutes ago from London Colney, England

  Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

• 
  sarah gabb (@sarahcoysgabb) reported 56 minutes ago from Broxbourne District, England

  @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hugh Gascoyne (@1PlatQCoy) reported 7 minutes ago

  @O2 @ComradeAzul I now live abroad and I have no way to contact 02 in the UK to pay my bill from an overseas account. The usual on line and domestic methods of paying are not available and NOBODY answers the number for those looking for support from overseas. Please help me with an email address

• 
  lizrichards24 (@SonyRichards4) reported 8 minutes ago

  Here we go again, unable to cancel an old SIM card from @O2 and @virginmedia

• 
  samantha🤍 (@xsamxntha) reported 11 minutes ago

  My mobile signal has been nonexistent helloooo @O2

• 
  💚💙 (@Dylan103912) reported 11 minutes ago

  @Blue_Collar2 @BelfastGiants @O2 Yes. I don't this **** annually for the next 10 years

• 
  Egerton Sinclair (@Eg_a_Sinclair) reported 11 minutes ago

  @O2 Thanks still not showing up, can I check if I’m already paying for this service does that make me unable to get the free month?

• 
  Miss Music (@K8ie1987) reported 14 minutes ago

  Yep, @O2 signal is DREADFUL

• 
  leoni ౨ৎ (@livscloud) reported 14 minutes ago

  in honour of ariana’s london shows starting can we talk about how @O2 encourages overnight camping by making the priority queue only the first 100 people? it’s advertised as “skip the queues” yet you’re encouraging camping with this stupid rule. shame on you

• 
  Rachael Mcmurray (@_mcmurray) reported 20 minutes ago

  Why is the O2 online shop not working? Been trying to upgrade my phone for days now. Just keep getting a opps page @O2

• 
  #HYFR (@bxns_hyfr) reported 20 minutes ago

  @karthika_gm @O2 Yeah the deals are quite affordable, I have used EE for similar amount of time too. I pay 19 quid, but the service is better 😜

• 
  Chris Connor (@DjChrisConnor) reported 22 minutes ago

  @O2 so my iwatch decided to die,and I’m still paying for the sim,how do I cancel. Your amazing app only lets me cancel my phone airtime that’s linked? Also want a new watch.