O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (45%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Stevenage and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Phone | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Dunstable |
Phone | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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bag juice
(@notrowenaa) reported
@O2 I’ve been having problems at work and at home.
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Patrick Shaw 🎷
(@PatrickShaw1982) reported
@O2 I waited 20 minutes to talk to someone, get through to them and as they are opening up my account they hang up!!! Can I get a call back ASAP please
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Joshua Reynolds
(@JoshMRey19) reported
@O2 Caffè Nero voucher I’m supposed to be able to get a coffee each day Monday to Thursday right? It says voucher has already been used today when I haven’t used it since yesterday. Is there a fix?
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TractorSaint
(@SaintTractor) reported
Dear @o2 - help! Virgin Media package deal went wrong including an O2 SIM. VM cancelled the order and reordered. Now I have two bills for the O2 contract but only have one phone. VM say to contact @o2. Please can you help?
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Roddy Peters
(@Roddypeters) reported
Anyone else noticed @O2’s service around Maidenhead station has broken in the past 48h? One bar of 4G, all data apps spooling to find a connection and failing.
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Stephanie Brooke
(@manx_maid) reported
@giffgaff @O2 The £7 electricity top up at the Coop has got through but the £8 gas has not reached the meter, for the first time ;( Suspect @O2 outage may have something to do with this too. I have to work out how you "key in the vend code" 🤔😬
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Scott
(@saanderson17) reported
@O2 do you have an update on when the mast in PE27 will be back in order? On and off broadband signal for last few days
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ian forde
(@ianforde2) reported
@O2 i have been billed twice and its impossible to get through to your customer service .
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ThoughtBank
(@ThoughtBank3) reported
@virginmedia what's going on with your website? Loads of pages not working. Can't even look at my bill!! That and ridiculous prices you want to charge for a sim card - twice the price of many others, not long before I move all services. @O2 merge is a disaster 4 customers!
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Mr Rockman
(@ChinaRockman) reported
@O2 I never gave your permission to give my details to third parties for cold calls. It WAS a business account and that closed last year. Update your records and comply with GDPR rules