O2 outages and service status in Hertfordshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Phone | 27 days ago |
|
Stevenage
|
Total Blackout | 1 month ago |
|
Luton
|
Phone | 1 month ago |
|
Luton
|
Internet | 1 month ago |
|
Hemel Hempstead
|
Internet | 2 months ago |
|
Dunstable
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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🌜cobie🌛 (@dramattyhealy) reported from London Colney, England@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Phil Turner (@philter66) reported from Hatfield, England@O2 simply dreadful customer experience tonight -felt really let down
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Miss Wotless (@misswotless1) reported from London Colney, EnglandRemind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, EnglandThe customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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AFCAMDEN (@AFCAMDEN) reported from London Colney, England@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Matt O'Connor (@Mattoco) reported from St Albans, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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banafsheh (@banafshbanafsh) reported from Waltham Abbey, England@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Matthew J (@EmJen81) reported from Dunstable, England@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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🦄 (@fierce_unicorn) reported from Enfield Lock, England@O2 merlin pass code is not working, can you help?
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mark (@PieFaceMark) reported from London Colney, England@O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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bridget sparks (@bks67) reported from Hertfordshire, England@O2 I do have the app, I think I will phone the customer service team and ask them,
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Ashley Leggett (@ashley_leggett) reported from London Colney, England@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England@EmmaShubrook @O2 Agreed. I have no signal at all
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Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Russ (@june21wahoo) reported@1stSimona @O2 They are bloody useless with their crap App...
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Lauren Blair♥ (@lilmissymoo90) reported@O2 Getting passed about for 2 hours too just to get an upgrade on an account that’s 7 years or older was crazy. I deal with all of my mother’s accounts and it’s never been an issue even the last phone she got from o2 was straightforward. I was almost changing to vodaphone
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Liam (@_liamdewar) reported@O2 my online account has been locked since December. Haven’t got any further forward in being able to access this again during this time. Need some help with this
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Justin Diamond (@JustinDiamond16) reported@O2 your payment system still don’t work it’s been a week what are you guys playing at. So many people have complained and you still won’t accept it is not working.
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t💋 (@ajemioo8) reported@O2 @TheO2 @O2 please help me out!
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Pep M ⭐⭐ (@cfcpep) reported@O2 How do I purchase a phone without taking out a new plane with airtime (I'm an existing customer with 6 months left on contract)
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Pep M ⭐⭐ (@cfcpep) reported@FrauForelle @carl_344 @O2 I had nightmares with them just ordering my current phone where they wouldn't honour a deal even though they messed up,been with them maybe 20 years - Why I didn't cancel then I don't know.
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Tristan Bruce (@tjrbruce) reported@Demodya @O2 same problem here just getting bounced between both 🤦
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Hayley Laura (@LilHay) reportedHands down the worst customer service ever @O2 over 24 hours to even respond. Still not sorted the issue. Absolutely ridiculous
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Oluebube (@Oluebube49496) reported@O2 I am currently in Nigeria and my O2 UK SIM is showing “Emergency calls only.” I have already tried: restarting the phone, enabling roaming, manually selecting partner networks such as MTN and Airtel, and changing network modes.