O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City and Hertford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Phone | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone | |
| Welwyn Garden City |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jenniveve 🌹
(@jenniveveg) reported
@O2 had no signal or data anywhere all day today!! Is this a network issue!!
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Adventurous Dee
(@Adventurous_Dee) reported
@O2 network for 24 hours leaving at higher risk because if anything happened within that time frame she wouldn’t have been able to contact anyone 6 hours away from family and her support system I have watched call to several different customer service agents just to be messed
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Sue Couch
(@suzifulham) reported
Been badly let down by @O2 customer services refusing to honour an agreement made yesterday where the contract wasn't properly completed at their end. Wasted so much of my time. 30 years a customer and so what.
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Dan
(@funke_dee) reported
@O2 you guys suuuuuuck. A late payment fee because I’m late a few days. Been with you about 15years. I need a new network.
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Michelle Clarke
(@ChelleBoo) reported
@O2 Yeah checker says its working fine but it's clearly not. Neither have signal at work in Walsall, always drops out in little Aston, and Sutton coldfield, thankfully have WiFi at home there but yeah all the time it drops out. And now it's worse
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Michelle Clarke
(@ChelleBoo) reported
@O2 any reason for signal especially data being really bad,like worst than the bad it normally is for last few weeks. Its usually bad in places but worse now & in more places! Work at Walsall and lucky if I get any signal,Little aston, parts of Sutton coldfield, other places too?
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Jeff Forshaw
(@JeffForshaw) reported
@O2 Credit where due - decided to move to Volt and ported from Virgin Mobile to 02 initial issue with security but CS for 02 was excellent (love the WhatsApp style to come back rather than wait) and the Port in went VERY smoothly. Happy customer!!
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𝑺 𝑻 𝑬 𝑭 𝑭
(@steff_titch88) reported
@O2 gutted there's no stock left on the free café nero drink. I've never had that before 😩
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Ari Gork
(@arigork) reported
@O2 Morning team. The area surrounding my kids Nursery has no 4G and I’m lucky if I get a decent 3G signal. How can I report this? Your map shows it’s a known bad signal area so guessing a tower is needed. The other networks have 4G in the same area.
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Dan Hallas
(@DanHallas) reported
@O2 HD4 5DZ has issues. HD9 4ET is completely down. Masts that aren't working correctly cause massive strains on the network. When are you going to fix the mast infrastructure in HD4? The issue has been on-going months and you seem to be doing nothing about it?