O2

O2 Outage Report in Hertfordshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hertfordshire, England 09/16/2025 08:25

September 16: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Luton, Dunstable, Stevenage and St Albans.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomDunstable Phone
United KingdomLuton Phone
United KingdomStevenage Phone
United KingdomStevenage Phone
United KingdomSt Albans Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • AFCAMDEN AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • dramattyhealy 🌜cobie🌛 (@dramattyhealy) reported from London Colney, England

    @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • AddictiveColors Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • xxxsammiexxxxx sammie (@xxxsammiexxxxx) reported

    @O2 priority has been down for over an hour #peterkay

  • Gummybear1981 Sarah Gomersell (@Gummybear1981) reported from Wakefield, England

    Great stuff @O2 priority app and website down whilst trying to get @peterkay_co_uk tickets 🎟 on top of worry of not getting a ticket #O2Priority #PeterKay 🤞🏼🤞🏼🤞🏼

  • brngwhtgrl T (@brngwhtgrl) reported

    @O2 And are u going to extend the presale ?? For o2 customers????? This is literally one of the only reasons im on o2!!! Like ????? sort it ******** out

  • Sarmickat Tracy King (@Sarmickat) reported

    @peterkay_co_uk has broken tinternet @O2 #O2Priority sort it out

  • Jimmy_Slytherin Jimmy Slytherin (@Jimmy_Slytherin) reported

    @O2 Has even a single user been able to login yet? Saying "customers are struggling" doesn't really update us, we know we're struggling to get on to it, tell us if we've even got a chance!

  • PS5GameBlog Playstation5GamingBlog (@PS5GameBlog) reported

    @Annie19750 @O2 Just spoke to O2s customer service and their customer service is terrible and advisor telling me I am the 10th person to talk to about it and the advisor is saying 4000 people are logged in to o2 priority

  • LivAE97 Liv E (@LivAE97) reported

    @O2 can’t get onto O2 priority - please do the decent thing and delay Peter Kay ticket sales until you have sorted the issue

  • Girlieshez Sinead James (@Girlieshez) reported

    Nice one @O2 for logging me out, verifying my account then logging me out again just as the priority app crashed for @peterkay_co_uk tickets Not really priority service is it 🥴🙄

  • MelDunsford Melanie Dunsford (@MelDunsford) reported

    @o2 what about if some people can’t get even get their free cup of @GreggsOfficial coffee as the app is down #fuelthenation #O2Priority

  • pjkennedy78 Phillip Kennedy (@pjkennedy78) reported

    @O2 it would appear the priority app is having trouble this morning, can’t think why!! 🤔🤔