O2 outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: St Albans, and Hemel Hempstead.

City	Problem Type	Report Time
St Albans	Internet	9 hours ago
Hemel Hempstead	Internet	2 months ago
Stevenage	Phone	3 months ago
Stevenage	Total Blackout	3 months ago
Luton	Phone	3 months ago
Luton	Internet	3 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  A dollop of kindness (@Pretty_Gorge) reported 1 minute ago from London Colney, England

  @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

• 
  Addictive Colors (@AddictiveColors) reported 6 minutes ago from London Colney, England

  @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

• 
  Ellis Brown (@ItsMeEllisxD) reported 6 minutes ago from London Colney, England

  @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

• 
  Josh (@mrjc90) reported 7 minutes ago from Hitchin, England

  @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

• 
  #HellomynameisPaul (@PaulWRamsay) reported 8 minutes ago from London Colney, England

  Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

• 
  Kaz 💋 (@GoonerKJP) reported 15 minutes ago from Stevenage District, England

  @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

• 
  Kamiioo (@Kami2k10) reported 18 minutes ago from Luton, England

  @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

• 
  Ben (@behu91) reported 19 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Andrew Irwin (@AndrewTRIrwin) reported 21 minutes ago from London Colney, England

  @EmmaShubrook @O2 Agreed. I have no signal at all

• 
  Mark Stanford (@MarkstanYoutube) reported 24 minutes ago from Luton, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  Robert Frame (@hiaw61) reported 28 minutes ago from Hatfield, England

  @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

• 
  juliet gough (@juliet_gough) reported 30 minutes ago from London Colney, England

  @O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru

• 
  🌜cobie🌛 (@dramattyhealy) reported 36 minutes ago from London Colney, England

  @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

• 
  Lord Shaun O’Brien (@lordshaun_) reported 36 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  Ravi Dheer (@RaviDheer) reported 43 minutes ago from London Colney, England

  @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

• 
  Jason MacKenzie (@jasonmackenzie) reported 43 minutes ago from London Colney, England

  Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

• 
  none of your business (@johndpmc) reported 43 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  NAIJA BOI (@MANLIKENAIJA) reported 50 minutes ago from London Colney, England

  @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

• 
  NAIJA BOI (@MANLIKENAIJA) reported 54 minutes ago from London Colney, England

  £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

• 
  Peter Ives (@peterives50) reported 59 minutes ago from Enfield Lock, England

  @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thom Watson (@thomwatson) reported 7 minutes ago

  @O2 @RealToffeeCelt No you’re wrong in Selby I’ve had to buy an EE virtual sim to put alongside my O2 because there’s barely any data signal. As soon as my O2 contract is up I’m off chaps. Have been with you 15 years almost and it’s become so much worse.

• 
  Pete ‘Moose’ Jousiffe 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@karakashin) reported 11 minutes ago

  Unbelievable service from @O2 A week with no mobile service and they offer £5 compensation with no idea of when service will be resumed. Awful!

• 
  Stuart Maun (@MAUNConsulting) reported 12 minutes ago

  @O2 Hi there. Was there any resolution to this? I never actually received my email for the Greggs Sweet Treat I won last week, and nothing showing. Have I gone from a 'winner' to a 'loser' :o( - Hopefully there will be some way you can track it - sent my details last week on DM

• 
  Ellie Winters (@N104AP) reported 19 minutes ago

  @Marooned_Sailor @O2 @Ofcom the issue with mmwave is whilst the bands were recently auctioned, theres another thing stopping the mmwave rollout which doesnt even have anything to do with the carriers, device manufacturers keep making it US exclusive, with international models not having it, so then the carriers dont build the infrastructure, so then the companies dont ship mmwave hardware, and it just goes in circles i dont think we'll ever have mmwave in this country at this rate

• 
  Simon Denye (@simondenye) reported 20 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  thando_bruh (@VapiLuthando) reported 21 minutes ago

  @EnglandRugby @O2 Weakkkkk..damn

• 
  Gillian Jamieson (@GillRaeWalker) reported 24 minutes ago

  @browncharley23 @TomTugendhat @O2 Minimally - they work in an outage.

• 
  John Burrows (@John34968211) reported 27 minutes ago

  @O2 Hi My daughters pays nearly £80 to you for her phone contract For months she has been unable to send and receive both text and I messages Multiple phone calls Nobody seems to want to sort the problem Blaming Apple But she pays you Fancy helping👀👀

• 
  Shar 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sharlewis58) reported 31 minutes ago

  @SarahLudford @virginmedia @O2 That's why I left them unreservedly, an utter arse to try to interact. One system not talking to the other, no human to help sort. Mid contract hikes. Went to Sky - no regrets, easy xfer & lower bills

• 
  AntoineDuBridge (@RopaingTamack2) reported 34 minutes ago

  @Ligma212223 @EnglandRugby @O2 Dupont doesn't talk **** like ******* ******* silents the public while having 1 trophy and 10 caps