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O2

O2 outages and service status in Hertfordshire, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Stevenage, and Luton.

CityProblem TypeReport Time
Hemel Hempstead Internet 9 days ago
Stevenage Phone 1 month ago
Stevenage Total Blackout 2 months ago
Luton Phone 2 months ago
Luton Internet 2 months ago
Hemel Hempstead Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • stourdave
    Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • JohnDWebb
    John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • DimitthriV
    Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • davidluxton99
    David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • GoonerKJP
    Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • fierce_unicorn
    🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • CalvinLaurenson
    Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • Pretty_Gorge
    A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • ian_slade2
    Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • banafshbanafsh
    banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • AndrewTRIrwin
    Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • itsjackfernley
    Jack Fernley (@itsjackfernley) reported

    @O2 my SIM has been deactivated early before my replacement arrived. I was told I’d keep service until I inserted the new SIM, but I now have no signal at all and cannot call support. Please urgently reactivate my old SIM

  • cryptoesim
    CryptoeSIM.io (@cryptoesim) reported

    @ungodlywheesa @O2 Most phones made after 2018 support eSIMs tbh! iPhone XR and newer, Samsung Galaxy S20+, Google Pixel 3a and up... What phone are you rocking? We might be able to help you figure it out

  • cageldn
    JC (@cageldn) reported

    any chance of some ******* signal @O2

  • arlaina0
    Arlene (@arlaina0) reported

    @O2 why isn’t it letting me login to my account with error code IDF-12B

  • waterson_mike
    Mike Waterson (@waterson_mike) reported

    @o2 can you please do me please need some help with my contract, ty

  • Mandygriffin
    Mandy Griffin ⚒️🇬🇧🐩🐩🐈 (@Mandygriffin) reported

    @O2 weeks of dropped calls, poor data and your 5 days fix a week ago is now 5 June. Not good enough

  • CarlTheCat13
    CarlW (@CarlTheCat13) reported

    @O2 signal has been trash for months and not been able to make a phone call from my house for the last week. I live in Manchester not somewhere with no towers. £41 a month.

  • The320x200
    320x200 (@The320x200) reported

    The UK phone company @O2 doesn't properly validate email addresses and sends customer info to other random people if they sign up with the wrong email. Contacted them twice and they haven't stopped sending me all this customer's personal information.

  • conjuredundead
    Conjured Undead 🧟‍♂️ (@conjuredundead) reported

    @dayvales @O2 It’s just standard o2 service mate. Truly the WORST in the U.K.

  • JRY1998__
    Jen (@JRY1998__) reported

    @o2 you see your network is a joke