O2 outages and service status in Hertfordshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (50%)
- Internet (25%)
- Total Blackout (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Phone | 13 days ago |
|
Stevenage
|
Total Blackout | 19 days ago |
|
Luton
|
Phone | 23 days ago |
|
Luton
|
Internet | 24 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Dunstable
|
Phone | 1 month ago |
Community Discussion
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O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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A1NOS (@a1_nos) reported from Hemel Hempstead, EnglandHey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, EnglandGav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
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UnhappyHoopla (@Palouisea) reported from Shenley, England@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Elissa Da Costa (@Elissa524) reported from St Albans, England@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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banafsheh (@banafshbanafsh) reported from Waltham Abbey, England@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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🦄 (@fierce_unicorn) reported from Enfield Lock, England@O2 merlin pass code is not working, can you help?
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Jason MacKenzie (@jasonmackenzie) reported from London Colney, EnglandIs there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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bridget sparks (@bks67) reported from Hertfordshire, England@O2 I do have the app, I think I will phone the customer service team and ask them,
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NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England@O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN
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🌜cobie🌛 (@dramattyhealy) reported from London Colney, England@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Miss Wotless (@misswotless1) reported from London Colney, EnglandRemind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Ashley Leggett (@ashley_leggett) reported from London Colney, England@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ᗪᗩᐯE (@Jaxstad) reported@O2 service is shocking and price plans are stupid expensive. Been with you 20 years, time to move on.
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Jackie Potts (@JackieP06936666) reported@andrejpwalker @O2 I was with O2 for years and due to all the issues, I changed last year to Smarty..... Best thing I did 👍
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Dave Pakeman (@davepakey71) reported@paultownsend81 @O2 Wow you actually get 5g I’m still on 3g if ok lucky or may E or G or most times no signal but according got @O2 there isn’t a problem in my area
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Dee (@DeeOgunbiyi) reported@O2 It is absolutely unresolved and who marked it as resolved should be severely reprimanded. I raised a complaint (now two after this weekend). I *** promised a call back one week ago, and then today. Neither has happened so complaint mot resolved. So the whole matter is unresolved
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Bob McLobb (@BMclobb) reported@andrejpwalker @O2 go giff gaff, same network, less fuckery
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DavidDunninguk (@daviddunninguk) reported@O2 I got in. There is a problem in York. The signal has been bad for weeks. To be honest it’s just what you expect from o2. As I said was wondering what the point of this account is if you can’t tell me . Anyway all beyond your control so thanks for at least replying
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Squall Loire (@squall_loire) reported@O2 No, because I don't answer calls I'm not expecting. If I wanted to discuss a complaint on the phone, I would call you. Written complaints should be responded to in writing, otherwise it feels like you're dodging anything being on the record.
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Adam 'Toast' Taylor (@burnt__toast_) reported@O2 my contract was changed last week to sim only as I don’t want an upgrade yet, but since then I’ve had limited signal for calls and no 4G/5G! I need this sorted asap! I can’t log to the app because it says I’ve been locked out and can’t always receive calls.
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Viridis (@Lord_Viridis) reported@O2 @silly_balls Linked to the same issue I've been telling you about for months. TOO MANY REDIRECTS IN MYO2 AUTHENTICATION.
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André Walker (@andrejpwalker) reportedCongratulations to @O2 you have the worst app I’ve ever used. I’ve clicked a link in my email at least 25 times. Unfortunately I’m unable to pay my bill. I refuse to spent anymore time on this.