O2 outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Dunstable, Hatfield, and St Albans.

City	Problem Type	Report Time
Stevenage	Total Blackout	4 days ago
Luton	Phone	8 days ago
Luton	Internet	9 days ago
Hemel Hempstead	Internet	19 days ago
Dunstable	Phone	20 days ago
Luton	Phone	20 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Omar Mansoor (@OmarMansoor) reported 2 minutes ago from London Colney, England

  @Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #

• 
  Elissa Da Costa (@Elissa524) reported 3 minutes ago from St Albans, England

  @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

• 
  mark (@PieFaceMark) reported 3 minutes ago from London Colney, England

  @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

• 
  UnhappyHoopla (@Palouisea) reported 10 minutes ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

• 
  Pauline (@lovepbx) reported 12 minutes ago from Waltham Abbey, England

  @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

• 
  sarah gabb (@sarahcoysgabb) reported 12 minutes ago from Broxbourne District, England

  @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

• 
  ARIBBUZZ (@AEgbuonu) reported 14 minutes ago from Welwyn Garden City, England

  @O2 sort your cancellation team and phone problem out. #poorcustomerservice

• 
  Peter Ives (@peterives50) reported 18 minutes ago from Enfield Lock, England

  @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

• 
  Ellis Brown (@ItsMeEllisxD) reported 18 minutes ago from London Colney, England

  @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

• 
  Josh (@JoshBates) reported 20 minutes ago from London Colney, England

  @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

• 
  Jason MacKenzie (@jasonmackenzie) reported 21 minutes ago from London Colney, England

  Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

• 
  🌜cobie🌛 (@dramattyhealy) reported 21 minutes ago from London Colney, England

  @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

• 
  A1NOS (@a1_nos) reported 25 minutes ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Robert Frame (@hiaw61) reported 27 minutes ago from Hatfield, England

  @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

• 
  Lord Shaun O’Brien (@lordshaun_) reported 30 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  Dan (@isthatdan) reported 36 minutes ago from Stevenage District, England

  @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

• 
  Sharon Stephenson (@shazzstevo) reported 36 minutes ago from Enfield Lock, England

  @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

• 
  Calvin Laurenson (@CalvinLaurenson) reported 42 minutes ago from London Colney, England

  @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

• 
  John Webb (@JohnDWebb) reported 46 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported 48 minutes ago from London Colney, England

  The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz Stacey (@LIZSTACEY15) reported 10 minutes ago

  @MartinCollinsx @O2 Just cancel the voicemail message or press the actual phone button and this should disappear x

• 
  Mark Royle (@mark_royle) reported 18 minutes ago

  Dear @O2 I have now been without mobile broadband which is my internet connection for over a month now. I have contacted customer service 4 times, each time I have been promised that the problem is fixed #o2 #o2failing #O2nocustomerservice

• 
  PB1982 (@pb1982) reported 19 minutes ago

  @O2 Sent but not expecting any useful update or resolution. O2 customer service is a mess.

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 20 minutes ago

  @darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points

• 
  @dbwatt.bsky.social (@TheAloofPoof) reported 20 minutes ago

  Hey @O2, aren’t you supposed to be like one of the biggest network providers in the UK? If yes, why is being in Colchester like being in the dark ages? Your signal is ****.

• 
  o.0 (@Almamari1095042) reported 23 minutes ago

  @O2 You are extremely rude and bad, and all you give the customer are lie promises.

• 
  Basic with Life (@Joses_World) reported 25 minutes ago

  I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

• 
  PB1982 (@pb1982) reported 26 minutes ago

  @O2 @MikeModelsky lol sorry! Your service is appalling!

• 
  Josephine (Josie) Tapper (@TapperJosephine) reported 27 minutes ago

  @O2 almost a month without data inside my home due to a mast issue. It’s been down at least 6 months out of the last 12. Your coverage is also non-existent in Exeter. It’s 2026 for goodness sake.

• 
  Graham (@Greyadder) reported 28 minutes ago

  @O2 can you help pls