O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Dunstable, Luton, Hatfield, St Albans and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Dunstable |
Phone | |
| Luton |
Phone | |
| Hemel Hempstead |
Internet | |
| Hatfield |
Wi-fi | |
| St Albans |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@rosiet38) reported
@O2 could someone help me via DM please
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Adam
(@Mills20A) reported
@EnglandRugby @O2 Will this be Dan Coles 100 as well? Blimey, poor bloke.
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Jamie Lee Forsyth
(@jamieforsyth92) reported
@o2 cut my phone off and I will never pay the bill again ...
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Ⓜ️IG 🏴 @Psalm121
(@stcrispin2) reported
@EnglandRugby @O2 One response.... play JVP and we will never win anything, ever. Mitchell must start. We need quick ball or we are history. COE 🌹
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B.
(@from_bruno) reported
@O2 Hi, I was on hold for 40 mins, only to the told that it’s past 8pm and no one can help at this time. I tried to explain that I called before 8pm & can’t be hold for 40 mins every time, & asked how to get help only for your very rude colleague to hang up on me! Unbelievable!
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Nathan Woolmore
(@NathanWoolmore4) reported
@O2 I took it out in Romford in 2021. I was never told that it was a business contract. Please can you help me?
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Matt Hume
(@MattHume27) reported
@AndyShepherd27 @EnglandRugby @O2 Any 9 would struggle with how the forwards were playing, Mitchell came on and had 5 mins of clean ball and we scored, forwards went back to being limp and Mitchell struggled just as much and made his own errors
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Andy
(@andyday414) reported
@EnglandRugby @O2 *awful
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Mark Campbell
(@MarktheWhite81) reported
Actually trying to get a new phone and contract for my son but @O2 just never answer the phone and online won't work. I'm trying to give you actual money, pick up ffs
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🗣 the matinée idles 🗣
(@thematineeidles) reported
@O2 7 days still waiting for the phone to be confirmed. Here is my order number, please get back to me, as I now want to cancel this order, ms-323228303 I do not want an o2 account now, I will go elsewhere