O2

O2 Outage Report in Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hertfordshire, England 11/15/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Stevenage and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHemel Hempstead Phone
United KingdomStevenage Phone
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomDunstable Phone
United KingdomLuton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • PaulWRamsay #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • dramattyhealy 🌜cobie🌛 (@dramattyhealy) reported from London Colney, England

    @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • RaviDheer Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • banafshbanafsh banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • AddictiveColors Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • stourdave Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • AFCAMDEN AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _Bookthief_ Yasmin (@_Bookthief_) reported

    @O2 Very annoyed, had to deal with some jobs before I got into work, network down. Unable to text, call or use internet. I’m paying for this and not able to use. Reception been rubbish since last week

  • leecoll15 coll (@leecoll15) reported

    @O2 Nope network all good in my area and rebooting phone doesn’t work !

  • Megbal10 Megan Fish (@Megbal10) reported

    @O2 Oh right, okay. I will then just have to leave O2 as a customer. Such a shame losing customers because you sell a product that doesn’t work.

  • JoolsVoiceOver Jools Voice Over ♿️ (@JoolsVoiceOver) reported

    @virginmedia YOU sold me the deal YOU never mentioned a price hike I can't cancel the contract YOU sold me as they will charge me £160 HOW IS THIS FAIR? I DID NOT AGREE TO THIS @O2

  • yilank yilank™ (@yilank) reported

    @O2 O2 who never picks up the phone when it's my problem, O2 is calling me shamelessly to ofer me. What kind of disgrace is this O2 ( last christmas customer servis was drunk, when they picked up phone )

  • csummers21 Cara Summers (@csummers21) reported

    @O2 hi. How do I go about getting a PAC code to transfer my existing number to another network then subsequently cancel my contract?

  • _murraybowman Murray Bowman (@_murraybowman) reported

    @o2 3 days without service, constant sim swaps later, constantly being told it’ll be 24 hours, 3 days or 5 days before it’s fixed. Nothing gets fixed and you continue to charge me for a service I’m not receiving. Time for the @financialombuds

  • RichardBTFI Richard Tyler (@RichardBTFI) reported

    @O2 TAKING MONEY FROM CUSTOMERS - 10/10. RECTIFYING ISSUES - 0/10. Shameful. 10 days wasted. Thanks O2 for not managing to do the simplest request. #o2

  • Cubajulie Julie Galano (@Cubajulie) reported

    @O2 hi struggling to connect to any network in Majorca even though data roaming is on - can you help please - heavily reliant on maps whilst here so need mobile data

  • kingracing Ian King (@kingracing) reported

    @O2 first time with your company after many years of Vodafone business and support. Need to submit my VAT bill invoices this afternoon latest but for some reason those on `My O2' are NOT VAT invoices. Requested them from the Indian Call centre - not possible.