O2 outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Dunstable, Hatfield, and St Albans.

City	Problem Type	Report Time
Stevenage	Phone	5 days ago
Stevenage	Total Blackout	11 days ago
Luton	Phone	15 days ago
Luton	Internet	16 days ago
Hemel Hempstead	Internet	26 days ago
Dunstable	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Jody Randall Esq. (@jodyrandall) reported 43 seconds ago from Broxbourne District, England

  @O2 why is your 4G so bloody awful at Liverpool Street Station

• 
  Jason MacKenzie (@jasonmackenzie) reported 3 minutes ago from London Colney, England

  Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

• 
  Emma Trainis (@emmatrainis) reported 4 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  none of your business (@johndpmc) reported 5 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  Elissa Da Costa (@Elissa524) reported 10 minutes ago from St Albans, England

  @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

• 
  Lord Shaun O’Brien (@lordshaun_) reported 16 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  Ashley Leggett (@ashley_leggett) reported 16 minutes ago from London Colney, England

  @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

• 
  Ravi Dheer (@RaviDheer) reported 20 minutes ago from London Colney, England

  @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

• 
  Josh (@JoshBates) reported 22 minutes ago from London Colney, England

  @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

• 
  Josh (@mrjc90) reported 25 minutes ago from Hitchin, England

  @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

• 
  banafsheh (@banafshbanafsh) reported 29 minutes ago from Waltham Abbey, England

  @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

• 
  Matthew J (@EmJen81) reported 30 minutes ago from Dunstable, England

  @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

• 
  Hayley & Gavin (@CraigFamilyBlog) reported 30 minutes ago from St Albans, England

  Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

• 
  Matt O'Connor (@Mattoco) reported 30 minutes ago from St Albans, England

  This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

• 
  UnhappyHoopla (@Palouisea) reported 33 minutes ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

• 
  Andrew Irwin (@AndrewTRIrwin) reported 34 minutes ago from London Colney, England

  @EmmaShubrook @O2 Agreed. I have no signal at all

• 
  sarah gabb (@sarahcoysgabb) reported 37 minutes ago from Broxbourne District, England

  @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

• 
  Jonathan Morris 📱📸 (@jmcomms) reported 39 minutes ago from London Colney, England

  @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

• 
  Gary Webb (@garywebbTHFC) reported 48 minutes ago from St. Stephen, England

  1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

• 
  Jonathan Flood (@WickhamofWare) reported 49 minutes ago from Stevenage District, England

  @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura (@FairyCake1983) reported 3 minutes ago

  @O2 Hi @o2, this issue is still not fixed - can ANYONE resolve this? No responses to DM’s, how else are customers meant to get help?

• 
  Polaris (@Polaris_92) reported 4 minutes ago

  @O2 worse still they don’t care. And tell me their system for reporting fraud is down, please call back!!!

• 
  AI Park (@AI_Park_GB) reported 6 minutes ago

  @O2 Er… No You’ve totally got this wrong.. it wasn’t me that couldn’t process Upgrade.. It was YOU who couldn’t process it.. I’ve talked to your cust serv team after a week of nothing.. They advised a visit to an O2 store to fix, they also unable to process.. utterly astounding!

• 
  Andy Downman (@Andydownman) reported 9 minutes ago

  @O2 I’m not an O2 customer!

• 
  moneyman (@Aduna90) reported 14 minutes ago

  @O2 how the hell can I speak to someone if Ihv got an issue? How? All these robots chatting to me is frustrating.

• 
  o.0 (@Almamari1095042) reported 14 minutes ago

  @O2 You are extremely rude and bad, and all you give the customer are lie promises.

• 
  ⚓️ Lauren Hall🍉🐝 (@Lauren_Rachael1) reported 15 minutes ago

  @O2 are the shittest network company ever! Can’t even get any signal in my own home! I’m expected to pay over £100 a month for **** all! If there was an emergency nobody could get hold of me.

• 
  *️⃣ (@noelleplay) reported 20 minutes ago

  @O2 Well the further issue is that the tickets are sold out lol

• 
  @dbwatt.bsky.social (@TheAloofPoof) reported 21 minutes ago

  Hey @O2, aren’t you supposed to be like one of the biggest network providers in the UK? If yes, why is being in Colchester like being in the dark ages? Your signal is ****.

• 
  S4Blade (@S4Blade) reported 22 minutes ago

  Can't help feel that @o2 data reception has got worse since they launched that satellite data thing 5G is like being on dial up