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O2 outages and service status in Hertfordshire, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received May 17, 12:33 PM GMT+1.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Stevenage, Luton, and Dunstable.

CityProblem TypeReport Time
Hemel Hempstead Internet 4 days ago
Stevenage Phone 1 month ago
Stevenage Total Blackout 1 month ago
Luton Phone 1 month ago
Luton Internet 1 month ago
Hemel Hempstead Internet 2 months ago

Nearby cities with recent reports

Hemel Hempstead

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • Craigcanfield
    Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • juliet_gough
    juliet gough (@juliet_gough) reported from London Colney, England

    @O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone

  • lordshaun_
    Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • AddictiveColors
    Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • juliet_gough
    juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • Pretty_Gorge
    A dollop of kindness (@Pretty_Gorge) reported from London Colney, England

    @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

  • banafshbanafsh
    banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • Elissa524
    Elissa Da Costa (@Elissa524) reported from St Albans, England

    @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • GoonerKJP
    Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • Palouisea
    UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • JohnDWebb
    John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • jmcomms
    Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Polonius90
    Andrew Ive (@Polonius90) reported

    @O2 just experienced the worst customer service ever. On the phone to O2 for an hour and a half about a broken phone, after being put through to three or four equally clueless people, having to give my details each time, we are told to phone Apple. I have full insurance

  • cageldn
    JC (@cageldn) reported

    any chance of some ******* signal @O2

  • Laurvy
    Lau (@Laurvy) reported

    @O2 You have connected me today and I haven’t even got my SIM card yet so I am now left with no mobile network, I also can’t sign into anything as it’s on a loop asking for a passkey, as a new customer I am regretting switching to you already

  • HarrietSergeant
    Harriet Sergeant (@HarrietSergeant) reported

    .What’s happened @O2? Since merging with Virgin, topping up data has gone from two taps to a Kafkaesque ordeal. App requires an email that never arrives. Phone numbers unrecognised. Anyone found a workaround - carrier pigeon perhaps?

  • DBposer
    tom (@DBposer) reported

    @O2 ever since you merged with @virginmedia your service is ******* shite, sort it out

  • simonfrank27199
    Go home . (@simonfrank27199) reported

    @EnglandRugby @O2 This is ridiculous dragging these players away , clubs fighting for playoff positions , European places , who ever decides this is an idiot . I hope no one gets injured.

  • 1980Ally1603
    ally connor (@1980Ally1603) reported

    @O2 hi @O2 I have been charged for to bills since December & after monthly phone calls to resolve my number I’ve had for over 20 years is unavailable! Calls never returned

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Since virgin media came along ive been unable to use the O2 app to look at my account after a few phone calls to raise this issue & told the issue will resolved yet nothing also i don't have virgin media please can you get on with resolving this issue ?

  • clairenestor
    Claire Nestor (@clairenestor) reported

    @O2 why is is so hard to actually get help when you need it, Ive been in store and also made at least 6 calls to customer service have basically been lied to every time and still no closer to solving my issue 😩

  • ravewithdaveuk
    Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England

    @O2 @CariadFfisio Having same problem as well phone service is a joke