O2 outages and service status in Hertfordshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Apr 17, 4:36 PM GMT+1.
- Phone (57%)
- Internet (29%)
- Total Blackout (14%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Dunstable, Hatfield, and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Phone | 5 days ago |
|
Stevenage
|
Total Blackout | 12 days ago |
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Luton
|
Phone | 15 days ago |
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Luton
|
Internet | 16 days ago |
|
Hemel Hempstead
|
Internet | 26 days ago |
|
Dunstable
|
Phone | 27 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Matthew J (@EmJen81) reported from Dunstable, England@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Kamiioo (@Kami2k10) reported from Luton, England@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, EnglandThe customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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🦄 (@fierce_unicorn) reported from Enfield Lock, England@O2 merlin pass code is not working, can you help?
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Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England@O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN
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Gary Webb (@garywebbTHFC) reported from St. Stephen, England1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Miss Wotless (@misswotless1) reported from London Colney, EnglandRemind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Daniel Appelquist (@torgo) reported from London Colney, EnglandDo you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England£105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Tomlinson (@Tommo_Ov_Tarn) reported@O2 It hasn’t mattered where I have been this week, it has been very intermittent everywhere. Sometimes I can’t call out, people are telling me they can’t get in touch and as you can see the data is painfully slow
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Saul Corrigan (@SaulCorrigan) reportedso.. same problem with @O2 and not helping at all.
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carly (@chilconcarly) reported@fireheartmusicx @O2 @Ticketmaster having exact same problem!
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Steve (@happystokey) reportedYou tweet @O2 asking for help after your phone has been stolen on holiday. You receive a public facing, sympathetic response asking you to message privately. You do and... nothing. You can't help thinking it's glossy PR. Either there's nobody there or they don't care
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Sarah Devlin (@sar0dev) reported@O2 visiting family in Wolverhampton and your signal is abysmal. One bar of 5g if I’m lucky. Are there any plans to improve this??
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Saul Corrigan (@SaulCorrigan) reported@O2 it wont let me send a DM. If you keep records of my dealing with O2 over the past several weeks yiu will see my issue.
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James (@jameshullfc) reported@O2 @marciabigg Nobody can ever get a signal on newland ave in Hull. Been the same for 20 years
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GingaGill💙👩🏻🎓😷 (@GingaGill) reported@darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points
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Marcia Bigg (@marciabigg) reported@O2 This isn't the network can get busy at times. This is you can't make a phone call to another person in Bolsover Town centre or use data at all. This has been the case for 2 years and all we get told is there's a fault, then 2 months later get told it's been fixed, when it hasn't.
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Alex scott (@Alexscott066) reported@O2 Tried manually to select 3 different networks, all gave same response of "your Sim won't allow you to connect to this network". My phone, on a similar tariff , has had no problems. The same thing happened on a trip to Oz last year. Turned out the 'system' had put a 'block' on.