O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (29%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone | |
| Welwyn Garden City |
||
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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тeeĸѕ
(@teeksthemick) reported
What’s o2’s problem? Changing the 3 month switch up to 11 months??? @O2 are you lot alright? Don’t piss me off, piss poor company
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John Till
(@JohnTillUK) reported
@S_Nurse1987 @O2 You can cancel the airtime and keep paying the handset plan until it’s paid off
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Steve
(@Steve95056791) reported
@O2 I can’t login to my Virgo. Media account of o2 priority. Keeps saying sorry there was an error and then goes back to Virgin to log me back out. What gives?
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Charlotte
(@CharlotteKedian) reported
@O2 how does one get hold of customer service if they cannot get their phone to call anyone because it randomly stopped working… tried using my work phone but because it’s not the phone it’s like climbing Everest, aka extremely difficult
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Bruce Devlin
(@BruceDevlin) reported
@O2 Nothing short of disgusting service in Edinburgh #stjamesquarter #edinburgh Tyler couldn’t have been more insensitive and unnecessary, as for the sales woman eating jelly beans whilst with a customer and he on Instagram whilst on hold to the illness team on my behalf.
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John Till
(@JohnTillUK) reported
@S_Nurse1987 @O2 I’ve been on switch up for 2 years and never used it so can’t say I’ll be affected by the change to 11 months, but totally get why others would be miffed
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DanielJohns
(@peers_john27533) reported
@O2 Do you actually run your MyO2 app or just leave it to do nothing? Stuck in a loop of attempting to sign in, after verifying. Will not allow me to change the email address now, as it simply takes me back to the same screen. What's the point of having an app?
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gemmaaaaa✨
(@_heyitsgem) reported
How can a phone mast nearby still be 'not working' with engineers still on the case 'repairing' after 4 weeks? This is beyond a joke now @O2 I don't get data outdoors, I can't make phone calls anymore and half the time I don't even have signal at all 🥴
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Nicola Hari
(@nicola_hari) reported
@O2 @virginmedia I am absolutely disgusted in the customer service. I have tried for 4 days to get through to an agent. I will definitely be looking to change providers. Any recommendations
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Rnich120
(@rnich120) reported
@O2 - as you have seen from other customers messages today, your change from 3 months to 11 months for your switch up customers has gone down like a lead balloon. Can you explain the reasoning for this?