O2

O2 Outage Report in Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hertfordshire, England 01/17/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City, Hertford and Waltham Cross.

Loading map, please wait...
City Problem Type Report Time
United KingdomBuntingford Total Blackout
United KingdomBuntingford Internet
United KingdomSt Albans Phone
United KingdomHemel Hempstead Phone
United KingdomWelwyn Garden City E-mail
United KingdomSt Albans Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • RaviDheer Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • stourdave Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • PaulWRamsay #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • dramattyhealy 🌜cobie🌛 (@dramattyhealy) reported from London Colney, England

    @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • AddictiveColors Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • banafshbanafsh banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • AFCAMDEN AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • teeksthemick тeeĸѕ (@teeksthemick) reported

    What’s o2’s problem? Changing the 3 month switch up to 11 months??? @O2 are you lot alright? Don’t piss me off, piss poor company

  • JohnTillUK John Till (@JohnTillUK) reported

    @S_Nurse1987 @O2 You can cancel the airtime and keep paying the handset plan until it’s paid off

  • Steve95056791 Steve (@Steve95056791) reported

    @O2 I can’t login to my Virgo. Media account of o2 priority. Keeps saying sorry there was an error and then goes back to Virgin to log me back out. What gives?

  • CharlotteKedian Charlotte (@CharlotteKedian) reported

    @O2 how does one get hold of customer service if they cannot get their phone to call anyone because it randomly stopped working… tried using my work phone but because it’s not the phone it’s like climbing Everest, aka extremely difficult

  • BruceDevlin Bruce Devlin (@BruceDevlin) reported

    @O2 Nothing short of disgusting service in Edinburgh #stjamesquarter #edinburgh Tyler couldn’t have been more insensitive and unnecessary, as for the sales woman eating jelly beans whilst with a customer and he on Instagram whilst on hold to the illness team on my behalf.

  • JohnTillUK John Till (@JohnTillUK) reported

    @S_Nurse1987 @O2 I’ve been on switch up for 2 years and never used it so can’t say I’ll be affected by the change to 11 months, but totally get why others would be miffed

  • peers_john27533 DanielJohns (@peers_john27533) reported

    @O2 Do you actually run your MyO2 app or just leave it to do nothing? Stuck in a loop of attempting to sign in, after verifying. Will not allow me to change the email address now, as it simply takes me back to the same screen. What's the point of having an app?

  • _heyitsgem gemmaaaaa✨ (@_heyitsgem) reported

    How can a phone mast nearby still be 'not working' with engineers still on the case 'repairing' after 4 weeks? This is beyond a joke now @O2 I don't get data outdoors, I can't make phone calls anymore and half the time I don't even have signal at all 🥴

  • nicola_hari Nicola Hari (@nicola_hari) reported

    @O2 @virginmedia I am absolutely disgusted in the customer service. I have tried for 4 days to get through to an agent. I will definitely be looking to change providers. Any recommendations

  • rnich120 Rnich120 (@rnich120) reported

    @O2 - as you have seen from other customers messages today, your change from 3 months to 11 months for your switch up customers has gone down like a lead balloon. Can you explain the reasoning for this?