O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Hatfield, St Albans, Luton and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hatfield |
Wi-fi | |
| St Albans |
Wi-fi | |
| Luton |
Phone | |
| Stevenage |
Phone | |
| St Albans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Dimitthri Vithanage
(@DimitthriV) reported
from
London Colney, England
@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Al Shax
(@AlShax74) reported
@O2 Totally incompetent customer service. You’ve spent past 2 months not able to deal with a simple request. New accounts created for no reason and we keep getting charged for it! Can’t put in a complaint or speak to a supervisor. The farce is ongoing ! Stay well away from #O2uk
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Ian Muir
(@1991Muir) reported
@O2 I’ve already tried turning my phone off I checked my postcode and it said there was an issue
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Simon Priestley
(@chelsisimon) reported
@O2 hi , I’m trying to request a PAC code , your costumer service lady said text PAC to 65705 but this isn’t going through ‘message failed’ is this the correct number and thing to type ? Please help , thanks
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Jack Elliott
(@Jack_250) reported
@O2 awful customer service. Taken £420 out my account today as they mixed up cancelling my sim only and apple watch contacts. All this despite me ringing 4 weeks ago to confirm with customer service which contract was to be ended.
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af8599@sky.com
(@af8599skycom1) reported
@O2 I need help to activate my account
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Mutchie 🏴🥊
(@Mutchie84) reported
@O2 you are quite possibly the worst network I have ever had the misfortune of using
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lee archer
(@leefooarcher) reported
@O2 Looked at this and the problem is clearly your end
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Steve Eastbury
(@SteveEastbury) reported
@O2 I have requested it and it’s been over 14 days who is best to speak to as you tend to get a runaround when you call customer services
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Tim Easton
(@TimSEaston) reported
Hi @O2 why no update on your network?
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ok
(@ok83179106) reported
@O2 I am a new customer - well i'm trying to be - who has ordered a sim and it never arrived. There is literally no way to contact you that I can find out. What should I do? I'm being charged for a service I don't have.