O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Dunstable, Luton, Hemel Hempstead, Hatfield, St Albans and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Dunstable |
Phone | |
| Luton |
Phone | |
| Hemel Hempstead |
Internet | |
| Hatfield |
Wi-fi | |
| St Albans |
Wi-fi | |
| Luton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Silverton
(@silverton_kate) reported
@O2 @Gazpecks I’ve sent o2 two emails & no reply. Store couldn’t help. Webchat couldn’t help. Phoned them & they couldn’t understand me. I’ve been a customer since I was 11 & I’m now 37. @O2 sort it out!!
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⚫Kirstie
(@Kirstieyf) reported
@O2 Hi, have you stopped selling Sony phones? Was just considering an early upgrade but can't see any on your site, I've been with you guys 17 years and never had any other brand (Sony Ericssons, before they split). Seriously considering leaving O2 because of it
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Michael Baines
(@bainespne) reported
@Keir_Starmer Bollox as per. Whilst electric will go down 10 measly quid a month , @O2 have just increased my bill as have our housing on rent. Ill await council tax rise in next few weeks.
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Aysel Beyhatun
(@ay83719) reported
@O2 @O2 "Hi, I'm a Pay As You Go customer. I have £15 credit but I'm stuck on an inactive £20 Big Bundle. I get a 'switch unsuccessful' error on My O2. Can you help me change to the £5 Big Bundle? I am currently abroad."
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Purpleparrotuk
(@purpleparrotuk) reported
@O2 you have known for over 2 months now that you are emailing me someone else’s bills and correspondence. Yet I am still getting them with personal information. I don’t even have an account with you. This is a serious issue.
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Alfie Richards
(@AlfieRichardsUk) reported
Name a terrible company that prevents you from reinstating your own phone number despite passing all security levels and verifying ownership. I'll go first: @O2
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Haris
(@harisaftab07) reported
@O2 I couldn't call to customer service because I am not a billing customer and opened a complaint whereby I was told it has been processed and closed the ticket and was asked to go to my bank to confirm. It did not happen so I opened another complaint and I'm being told it cannot
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Alex Rose ⧗ Natashka Cosplay
(@NatashkaCosplay) reported
@O2 I’ve had no signal since the 16th because of a mast upgrade which was supposed to have been done by 6pm yesterday. The service checker says the mast is now not working. I haven’t been able to use my phone for 10 days now. When will this be fixed? SO509RL postcode.
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Jason G
(@tenko007) reported
@O2 why can you never get through to customer services, you have got to be the worst company for complaints and speaking to someone. Pathetic
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Robbie Kirkham
(@Kirkham81) reported
@O2 could you help me please I cancelled my daughters account & now have no service on January 4th but a payment has been taken today. Thanks