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O2 outages and service status in Hertfordshire, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% Total Blackout (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, and Dunstable.

CityProblem TypeReport Time
Stevenage Phone 14 days ago
Stevenage Total Blackout 20 days ago
Luton Phone 23 days ago
Luton Internet 24 days ago
Hemel Hempstead Internet 1 month ago
Dunstable Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • Mattoco
    Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • CalvinLaurenson
    Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • banafshbanafsh
    banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • jmcomms
    Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • AFCAMDEN
    AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • juliet_gough
    juliet gough (@juliet_gough) reported from London Colney, England

    @O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • JoshBates
    Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • fierce_unicorn
    🦄 (@fierce_unicorn) reported from Enfield Lock, England

    @O2 merlin pass code is not working, can you help?

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • stourdave
    Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Goldie__101
    Andrew Goldstein (@Goldie__101) reported

    @O2 Hello. That would have been in October last year. I had a phone call two months ago I believe with support asking when the -£7 in credit on my account would be refunded and why I had to chase this. I received the cheque in March but seem to be getting the texts and mails still.

  • Ashbond
    Ashley Bond (@Ashbond) reported

    @O2 Any reason why I cannot pay my bill using your app? Scrolling through, It appears a lot of other people are having the same issue.

  • valuemanmatt
    MATT (@valuemanmatt) reported

    @squall_loire @O2 They ring you to ask if they can close the complaint to tick a box - o2 are seriously poor now

  • krissy100283
    Krissy Dawson (@krissy100283) reported

    @O2 can you kindly explain why I've had a phone call from yourselves every day for 2 weeks when I'm a Vodafone customer??

  • fletch25186
    Big Dave B (@fletch25186) reported

    @HeathLinacre @mhewson_MCH @O2 40gb at £8 is a good price, people want prices to keep coming down, where does it stop?

  • MrZacJamesB
    Mr B’s History (@MrZacJamesB) reported

    @O2 Cannot make a bill payment via Apple Pay or card on the app or browser. Nothing wrong with funds or the card. I’ve tried to contact someone and the app similarly fails to do that. The systems at O2 since Virgin have taken over are dreadful. Any help?

  • Jaxstad
    ᗪᗩᐯE (@Jaxstad) reported

    @O2 I shouldn’t have to beg for a better deal, I have three numbers with you and they are all getting more expensive, with poor service signal involved across them all

  • LouiseM30692137
    Lou Mc (@LouiseM30692137) reported

    Picture the scene. It's 2026. You live in a thriving city. And yet you have sh*t mobile phone signal because @O2 can't get their act together #couldntmakeitup #bettersignalinthecountryside

  • JRY1998__
    Jen (@JRY1998__) reported

    @Calh48 @mhewson_MCH @O2 Omg same. Once I head towards my local town centre there’s no signal

  • KeighleyWest
    Keighley West (@KeighleyWest) reported

    @MrZacJamesB @O2 I’m having the same problem and now my services have been restricted due to no payment!!