O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Dunstable, Luton, Hatfield, St Albans, and Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead
|
Internet | 8 days ago |
|
Dunstable
|
Phone | 9 days ago |
|
Luton
|
Phone | 9 days ago |
|
Hemel Hempstead
|
Internet | 1 month ago |
|
Hatfield
|
Wi-fi | 1 month ago |
|
St Albans
|
Wi-fi | 1 month ago |
Community Discussion
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O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Kaz 💋 (@GoonerKJP) reported from Stevenage District, England@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Matt O'Connor (@Mattoco) reported from St Albans, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England@O2 customer services truly are as much use as an ashtray on a motorbike.
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A1NOS (@a1_nos) reported from Hemel Hempstead, EnglandHey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Josh (@JoshBates) reported from London Colney, England@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Matthew J (@EmJen81) reported from Dunstable, England@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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John Webb (@JohnDWebb) reported from London Colney, England@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Ian Slade (@ian_slade2) reported from London Colney, England@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Emma Trainis (@emmatrainis) reported from Shenley, England@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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none of your business (@johndpmc) reported from Luton, England@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Phil Turner (@philter66) reported from Hatfield, England@O2 simply dreadful customer experience tonight -felt really let down
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Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ray crozier (@raycroz) reported@O2 shocking service, best deal on an iPhone 14 is twice the price than others online! Only offered 2 deals expected a little more considering I have 2 contracts with them #o2sucks
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barbara (@babsc94) reported@GeorgieTheGeek @O2 That's the same here, some from here have done a petition and sent it to ombudsmen, will phone them later and see how much I have left on my contract I was going to upgrade but their customer service is shocking
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Dale Watts (@Extinguisherman) reported@O2 so now I have problems with making-receiving calls. I have no mobile data 95% of the time! What’s going on in ME6 postcode. This is a new issue so ombudsman is at my disposal again.
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Eìmear O' Rourke (Sign Name: Eyelinder) (@rourkeeimear) reported@O2 Hi, I don’t know why my network are down as no service as well as no service with 4G.
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Gregory (@Gregory09541756) reported@O2 please confirm you can’t ‘detect my account because the online services are down’. Was told to ring back tomorrow, do yous not realise we have lives and cant ring whenever convenient FOR YOU when its YOUR COMPANIES MISTAKE that I’m ringing for…
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Amy (@Yippers) reported@O2 Not true, I’ve already tried logging in online and have also just tried after seeing your message, the error “problems finding your account” I left O2 over nearly two months ago! My bill was available 5/10/22 when I called you for a copy, you could only post! I am still waiting!
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Flora Arbuckle (@thonrebelbitch) reported@O2 DISGUSTING SERVICE. Guaranteed replacement phone BEFORE 10:30 am tracking left Glasgow 09:32. O2 advisor called mail services and said delay i am first to receive at 13:45. WHERE IS MY PHONE???? @dhlexpressuk
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Mark Dixon (@m13rku) reported@O2 I need help ASAP can someone reply to my msgs
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lama (@lamaalsaeed) reported@O2 i need a solution for this, my contact supposed to end this month????
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peepeeels (@peepeeels) reported@LutzSchueler Bet you feel great! I’m on the middle of raising a complaint to @virginmedia about having to pay £25 extra a month for an @o2 SIM card I don’t need or want!