O2 outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Dunstable, Hatfield, and St Albans.

City	Problem Type	Report Time
Stevenage	Phone	2 days ago
Stevenage	Total Blackout	8 days ago
Luton	Phone	12 days ago
Luton	Internet	13 days ago
Hemel Hempstead	Internet	23 days ago
Dunstable	Phone	24 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Phil Turner (@philter66) reported 3 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

• 
  Steve Edwards (@Steve_Edwards77) reported 3 minutes ago from Hertfordshire, England

  @westspice @O2 Awful service for me today!

• 
  Elissa Da Costa (@Elissa524) reported 7 minutes ago from St Albans, England

  @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

• 
  Peter Ives (@peterives50) reported 8 minutes ago from Enfield Lock, England

  @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

• 
  sarah gabb (@sarahcoysgabb) reported 13 minutes ago from Broxbourne District, England

  @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

• 
  Addictive Colors (@AddictiveColors) reported 14 minutes ago from London Colney, England

  @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

• 
  Robert Frame (@hiaw61) reported 22 minutes ago from Hatfield, England

  @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

• 
  Dan (@isthatdan) reported 28 minutes ago from Stevenage District, England

  @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

• 
  juliet gough (@juliet_gough) reported 31 minutes ago from Stevenage District, England

  @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

• 
  UnhappyHoopla (@Palouisea) reported 31 minutes ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

• 
  Kamiioo (@Kami2k10) reported 41 minutes ago from Luton, England

  @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

• 
  Jason MacKenzie (@jasonmackenzie) reported 42 minutes ago from London Colney, England

  Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

• 
  Lord Shaun O’Brien (@lordshaun_) reported 43 minutes ago from St Albans, England

  @O2 customer services truly are as much use as an ashtray on a motorbike.

• 
  Robert Frame (@hiaw61) reported 44 minutes ago from Hatfield, England

  @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

• 
  ㄥ乇乂丨乇 (@Atanvarne) reported 46 minutes ago from Broxbourne District, England

  @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

• 
  mark (@PieFaceMark) reported 49 minutes ago from London Colney, England

  @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

• 
  John Webb (@JohnDWebb) reported 53 minutes ago from London Colney, England

  @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

• 
  ARIBBUZZ (@AEgbuonu) reported 54 minutes ago from Welwyn Garden City, England

  @O2 sort your cancellation team and phone problem out. #poorcustomerservice

• 
  Josh (@mrjc90) reported 59 minutes ago from Hitchin, England

  @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

• 
  Cllr Jan Goodeve (@JanGoodeve) reported 59 minutes ago from Hertfordshire, England

  @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hockey Malcontent (@EIHLMalcontent) reported 7 minutes ago

  Dear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.

• 
  Paul Tomlinson (@Tommo_Ov_Tarn) reported 8 minutes ago

  @O2 It’s been poor ever since I ported my number over to O2 I have made many calls to O2 and you are looking into it, but I am getting reports of not being able to message or call me and the data is sooo slow its painful

• 
  It Will Get Better (@GCycles1) reported 9 minutes ago

  Dear @O2 - even trying to get a PAC code from you is painful. Thanks for cementing my decision to move to a new provider for better coverage and cheaper bills. You’ve lost a customer with 15 years+ loyalty.

• 
  funkybooks (@funkybooks2022) reported 10 minutes ago

  @O2 trying to get thru on the phone is impossible. Are your systems down?

• 
  Alan Roberts (@AlanRob68902430) reported 13 minutes ago

  @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

• 
  Mel Brackenbury (@pixelpie80) reported 14 minutes ago

  @O2 I am having a lot of trouble getting into my account and im using my correct login email and I going round in circles. I have verified my email and then nothing happens. I was logged in until Virgin media joined.

• 
  Lou Mc (@LouiseM30692137) reported 19 minutes ago

  @O2 what are the chances of ever getting a half decent signal to make a phone call anywhere in WR1 without it dropping out after 30 seconds?

• 
  Deleted (@deleteduser2007) reported 20 minutes ago

  @virginmedia @LutzSchueler @O2 now I’ve got some guy called Dinesh who claims to be a complaints manager who doesn’t understand my complaint at all who is wasting time I asked for your resolutions team to contact me!!!

• 
  Chris (@Chris_L95) reported 24 minutes ago

  Shite you men @o2 , no signal despite me being in the middle of a town. Shite

• 
  Robert Corbishley (@robcorb) reported 26 minutes ago

  I have to say this: @O2 “customer service” is utter crap.