O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Hitchin, Hatfield, Letchworth Garden City, Park Street, Luton, Flitwick and Ware.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Phone | |
| Hemel Hempstead |
Total Blackout | |
| Hitchin |
Internet | |
| Hatfield |
Total Blackout | |
| Letchworth Garden City |
Wi-fi | |
| Park Street |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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David Luxton
(@davidluxton99) reported
from
London Colney, England
Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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mark nicolson
(@cove123) reported
from
Welwyn Garden City, England
@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Jason MacKenzie
(@jasonmackenzie) reported
from
London Colney, England
Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
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Lord Shaun O’Brien 🇺🇦
(@lordshaun_) reported
from
London Colney, England
The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Peter Ives
(@peterives50) reported
from
Enfield Lock, England
@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Daniel Appelquist
(@torgo) reported
from
London Colney, England
Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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James Douglas
(@meJimmyD) reported
@O2, your online chat is not working. How can I cancel a back order please?
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WohnJick
(@WohnJ1ck) reported
@virginmedia @O2 Not only that, your damn website is down too?! Pull your finger out!!!
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metadesigners
(@metadesigners) reported
@philosophybites Reminds me of when eco-designers created a network called ‘O2’, back in the 1980’s. We went to Danish Parliament to launch. I guess Money Talks @O2
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Gemma Maclean
(@gemento87) reported
@virginmedia @O2 What is wrong with this company!!! I just uograded my internet to a faster speed because i was finding what i had far too slow and needed a booster because my tiny 2 bedroom flat cant be covered by your hub 3 apprently and tonight my internet cut off entirely (cont in comment..)
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big mus
(@bigmus8) reported
@O2 is the network down I have no signal
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Jenny Williams
(@Jenny_itpr) reported
Your customer service rep wasn’t sorry @O2 when I was asking for help! Another large company with poor customer service.
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Jim
(@JimR123) reported
@O2 Doesn’t seem like 3G is even an option on my iPhone 13 Pro Max. And what are you going to do to rectify the problem while you’re busy building your network? You’re charging me for a service you’re not providing even though I paid you a fortune for the latest phone.
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Old Mattyboi
(@somersetroyal1) reported
@SkyHelpTeam All of them! And with three children at home it’s starting to piss me off! It’s crashing through my @O2 cellular data as I’m having to hotspot them off my phone! . . Why am I paying you so much money for a service my family isn’t receiving?? And now I’m at eork messaging you!
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Tony
(@SolentSurfer) reported
@O2 Hi, I am now on the Virgin/O2 joint venture but while the O2 SIM is working for calls and texts and texts from O2 also say 'You SIM is activated', I can't sign in on MyO2 as it keeps saying 'SIM not activated'. How do I sort this out? Thanks
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Michael Atwal-Brice He/Him
(@atwal_brice) reported
@O2 Yes already have a text from you guys in advance of work would have been helpful out of curiosity, what’s happening about loss of services then as still paying full line rental with no service?