O2 outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Stevenage, Luton, and Dunstable.

City	Problem Type	Report Time
Hemel Hempstead	Internet	6 days ago
Stevenage	Phone	1 month ago
Stevenage	Total Blackout	1 month ago
Luton	Phone	2 months ago
Luton	Internet	2 months ago
Hemel Hempstead	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Hilary Robertson (@HilaryRWriter) reported 7 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  sarah gabb (@sarahcoysgabb) reported 11 minutes ago from Broxbourne District, England

  @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

• 
  Ian Slade (@ian_slade2) reported 11 minutes ago from London Colney, England

  @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

• 
  Emma Trainis (@emmatrainis) reported 14 minutes ago from Shenley, England

  @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

• 
  Craig Canfield (@Craigcanfield) reported 18 minutes ago from Welwyn Garden City, England

  @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

• 
  sarah gabb (@sarahcoysgabb) reported 21 minutes ago from Broxbourne District, England

  @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

• 
  juliet gough (@juliet_gough) reported 21 minutes ago from Stevenage District, England

  @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

• 
  bridget sparks (@bks67) reported 23 minutes ago from Hertfordshire, England

  @O2 I do have the app, I think I will phone the customer service team and ask them,

• 
  Elissa Da Costa (@Elissa524) reported 29 minutes ago from St Albans, England

  @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

• 
  Addictive Colors (@AddictiveColors) reported 30 minutes ago from London Colney, England

  @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

• 
  Omar Mansoor (@OmarMansoor) reported 33 minutes ago from London Colney, England

  @Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #

• 
  Hayley & Gavin (@CraigFamilyBlog) reported 37 minutes ago from St Albans, England

  Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

• 
  Ashley Leggett (@ashley_leggett) reported 39 minutes ago from London Colney, England

  @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

• 
  Steve Edwards (@Steve_Edwards77) reported 39 minutes ago from Hertfordshire, England

  @westspice @O2 Awful service for me today!

• 
  none of your business (@johndpmc) reported 40 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  Ben (@behu91) reported 41 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  Robert Frame (@hiaw61) reported 41 minutes ago from Hatfield, England

  @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

• 
  Kaz 💋 (@GoonerKJP) reported 54 minutes ago from Stevenage District, England

  @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

• 
  NAIJA BOI (@MANLIKENAIJA) reported 54 minutes ago from London Colney, England

  £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

• 
  Phil Turner (@philter66) reported 57 minutes ago from Hatfield, England

  @O2 simply dreadful customer experience tonight -felt really let down

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nelia@the madhouse (@Nelia23893053) reported 7 seconds ago

  @SophiePrestonHa @O2 Try the Telephone Preference Service. It doesn't always work, you can report the callers but the TPS can't always trace the company. As I have found out several times!

• 
  Kernal 💼🧼 (@chefkernal) reported 1 minute ago

  hello @O2 do you accept freelance workers because the cell tower near my house is experiencing an outage and I can just do it for you if you want lmk

• 
  🛩️🇬🇧 David Wilding 🇬🇧🛩️ (@DavidWilding271) reported 2 minutes ago

  @olive_blacklab @O2 Not ideal. I’m sick of it. Theres next to no reception at mum’s on any network, and at home I show 5G but data never works and calls are poor quality.

• 
  Joanne (@jobeone1983) reported 5 minutes ago

  Over 3.5 hours so far spent on the phone to @O2 today trying to sort an ESim issue. Slowing losing my mind……

• 
  Thomas Herd 🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@herd_thomas) reported 7 minutes ago

  @O2 - Account locked. Still waiting on someone contacting me about my o2 account being locked. Time to give up on this poor service and speak to the shop I purchased my phone from.

• 
  Go home . (@simonfrank27199) reported 7 minutes ago

  @EnglandRugby @O2 This is ridiculous dragging these players away , clubs fighting for playoff positions , European places , who ever decides this is an idiot . I hope no one gets injured.

• 
  Tractor Talk (@thundersplat) reported 7 minutes ago

  @O2 @IlPoofto It’s a tough question - you’re both as bad as each other. A union made in hell and masquerading as a shitshow

• 
  Windy Moore (@Windywowwow) reported 13 minutes ago

  @O2 - Dear O2 - I am at the point of no return with your inept O2 Recycling service. I’m at my wits end with the misinformation and ineptitude of getting a simple recycle!!

• 
  Dave Hales (@dayvales) reported 14 minutes ago

  Can someone explain to me what #smartphones are supposed to do? I’ve got 4G and 3 bars on @O2 network and yet satnav or banking app won’t work and as for actually speaking to another mobile!!!….don’t get me started on that…

• 
  Chris Thompson (@christwine3) reported 14 minutes ago

  @O2 @Toni_Joyce @O2 I need account help while oversees