O2 outages and service status in Hertfordshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (57%)
- Internet (29%)
- Total Blackout (14%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Stevenage, Luton, Hemel Hempstead, Dunstable, Hatfield, and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage
|
Phone | 8 days ago |
|
Stevenage
|
Total Blackout | 14 days ago |
|
Luton
|
Phone | 18 days ago |
|
Luton
|
Internet | 19 days ago |
|
Hemel Hempstead
|
Internet | 29 days ago |
|
Dunstable
|
Phone | 30 days ago |
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O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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David Luxton (@davidluxton99) reported from London Colney, EnglandDisappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
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Gary Webb (@garywebbTHFC) reported from St. Stephen, England2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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juliet gough (@juliet_gough) reported from Stevenage District, England@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Ian Slade (@ian_slade2) reported from London Colney, England@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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🌜cobie🌛 (@dramattyhealy) reported from London Colney, England@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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juliet gough (@juliet_gough) reported from London Colney, England@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
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mark nicolson (@cove123) reported from Welwyn Garden City, England@O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor
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Dimitthri Vithanage (@DimitthriV) reported from London Colney, England@O2 what is going on! 😭😭 Even when I have signal it's so slow!
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bridget sparks (@bks67) reported from Hertfordshire, England@O2 I do have the app, I think I will phone the customer service team and ask them,
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Ellis Brown (@ItsMeEllisxD) reported from London Colney, England@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Addictive Colors (@AddictiveColors) reported from London Colney, England@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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Pauline (@lovepbx) reported from Waltham Abbey, England@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Peter Ives (@peterives50) reported from Enfield Lock, England@O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡
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Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, EnglandThe customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lily Ryan (@lilyryan) reported@O2 Due to the recent price increase, I’ve decided to move to another provider. I’m unable to find an option in the app to cancel my SIM. I already have a PAC code to keep my number and I’m now out of contract—would that be sufficient to proceed?
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bernie mcneill (@macca2002) reported@O2 any update on failed price claim code for M&S, been nearly a week with no resolution. #Priority Monday, extremely disappointed
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MR NICE (@countycasual77) reported@O2 any chance of sorting out the service in SK3 area of Stockport the signal is down for the 3rd time in as many weeks
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Pagey (@mpageuk) reported@O2 a phone mast has been down in my area for over 2 months.What is the SLA for this issue, ticket no 30199571
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IntentionalMandyy! (@AkuaMandy_) reported@ALittleLaw @O2 They are also sending me insane. I've collectively spent over 6hours on the phone to them! And not a solution in sight! I've cancelled my direct debit. Not a penny from me until it's sorted!
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Mark Connolly (@macon1375) reportedAbsolutely shocking from @O2 today. Years of loyalty and 2 hours haggling still give me worse deals than a new customer….. who wants my business @ee @VodafoneUK
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Andy Thorngate (@andythorngate) reported@O2 hey o2 any chance one of your complaints team could actually respond to my complaint
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carly (@chilconcarly) reported@fireheartmusicx @O2 @Ticketmaster having exact same problem!
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Mr Angry (@angry_corner) reported@O2 Always seems to be an issue accessing my account, using either of your apps..... you really just need to simplify this!!! I remember when customer perception was a huge focus at O2, but they don't seem to care any more!!!
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Hannah Kennedy-Bardell 🏴🏳️🌈🏳️⚧️ (@HannahKBardell) reported@O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!