O2 Outage Report in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Dunstable, Luton, Hatfield, St Albans, and Stevenage.

City	Problem Type	Report Time
Hemel Hempstead	Internet	9 days ago
Dunstable	Phone	10 days ago
Luton	Phone	10 days ago
Hemel Hempstead	Internet	1 month ago
Hatfield	Wi-fi	1 month ago
St Albans	Wi-fi	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported 3 minutes ago from London Colney, England

  The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

• 
  Calvin Laurenson (@CalvinLaurenson) reported 4 minutes ago from London Colney, England

  @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

• 
  none of your business (@johndpmc) reported 7 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  NAIJA BOI (@MANLIKENAIJA) reported 13 minutes ago from London Colney, England

  @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

• 
  Ashley Leggett (@ashley_leggett) reported 17 minutes ago from London Colney, England

  @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

• 
  ㄥ乇乂丨乇 (@Atanvarne) reported 22 minutes ago from Broxbourne District, England

  @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

• 
  Peter Ives (@peterives50) reported 26 minutes ago from Enfield Lock, England

  @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

• 
  🦄 (@fierce_unicorn) reported 27 minutes ago from Enfield Lock, England

  @O2 merlin pass code is not working, can you help?

• 
  David Luxton (@davidluxton99) reported 30 minutes ago from London Colney, England

  Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

• 
  A dollop of kindness (@Pretty_Gorge) reported 31 minutes ago from London Colney, England

  @O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!

• 
  NAIJA BOI (@MANLIKENAIJA) reported 31 minutes ago from London Colney, England

  £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

• 
  mark nicolson (@cove123) reported 35 minutes ago from Welwyn Garden City, England

  @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

• 
  Gary Webb (@garywebbTHFC) reported 37 minutes ago from St. Stephen, England

  2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

• 
  Gary Webb (@garywebbTHFC) reported 38 minutes ago from St. Stephen, England

  1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

• 
  A1NOS (@a1_nos) reported 40 minutes ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Daniel Appelquist (@torgo) reported 46 minutes ago from London Colney, England

  Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

• 
  Sharon Stephenson (@shazzstevo) reported 46 minutes ago from Enfield Lock, England

  @O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area

• 
  Miss Wotless (@misswotless1) reported 50 minutes ago from London Colney, England

  Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

• 
  UnhappyHoopla (@Palouisea) reported 55 minutes ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

• 
  Jason MacKenzie (@jasonmackenzie) reported 57 minutes ago from London Colney, England

  Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Wavell (@danwavell) reported 4 minutes ago

  @O2 I’ve signed up for updates, which is why I know the expected fix date is 11th March when it was 10th March. Is there any compensation due for customers left without signal? @Ofcom

• 
  David Connolly (@dave_c83) reported 4 minutes ago

  Got through to @o2 absolutely brilliant customer service. I think @virginmedia could learn a thing or two.

• 
  Paul West #FBPE (@Westy68) reported 9 minutes ago

  @SkyUK disappointed to see you’re reintroducing EEA roaming charges with effect 3rd May 2022. Even worse is that the network you use @O2 isn’t doing likewise. And you’ve tried to do it quietly! @MoneySavingExp

• 
  𝕸𝖆𝖙 𝕿𝖔𝖋𝖆𝖗𝖎 (@Mat_Tofari) reported 11 minutes ago

  @O2 I’ve restarted my phone multiple times, I have signal but when I try to ring someone it just says that my calls are being transferred.

• 
  Lyndsey Collins (@LynziieLouu) reported 12 minutes ago

  @O2 last month I had signal issues for 2 days, now emergency calls only coz a local mast isn't working again, this seems to be a regular occurrence now, due an upgrade in May but after 13 years of being a loyal customer, thinking it might be time to switch network 😢

• 
  CazzaGee (@CarolG333) reported 12 minutes ago

  😫 Eventually got through to @O2 apparently their system has gone down so will need to disconnect the call and call me back straight away. NOTHING! Such unbelievably bad #CustomerService from #O2

• 
  David Huntbatch™ (@DaveHuntbatch) reported 12 minutes ago

  @O2 So no phone service until 9/3? Really? What am I paying for? Compensation

• 
  Tesco Mobile (@tescomobile) reported 15 minutes ago

  @imchases @O2 Morning Chase, I'm extremely sorry to hear about what's happened when requesting to cancel one of your contracts. Did you speak to our Concerns Management team regarding this, please? If not, please send us a DM and I can look into this - Liz

• 
  𝔅𝔢𝔯𝔫𝔞𝔡𝔢𝔱𝔱𝔢 (@xbeelismorex) reported 16 minutes ago

  @O2 I'm trying to apply my NHS discount to an airtime plan but it keeps telling me my work email address is invalid .. help?

• 
  Sew Many Friends (@SewManyFriends) reported 18 minutes ago

  @O2 Grt service from Cheltenham store for 10+yrs. But yesterday was rubbish. Store staff without a clue. Boss called at least 5 times, but didn’t even acknowledge me. My phone doesn’t work properly now, and the store don’t answer their phone. O2 Support also doesn’t answer 😡