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O2

O2 Outage Report in Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Luton, Hemel Hempstead, Dunstable, Hatfield, St Albans, and Stevenage.

CityProblem TypeReport Time
Luton Internet 2 hours ago
Hemel Hempstead Internet 10 days ago
Dunstable Phone 11 days ago
Luton Phone 11 days ago
Hemel Hempstead Internet 1 month ago
Hatfield Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • johndpmc
    none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • Palouisea
    UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • ShanWilson_
    Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • misswotless1
    Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • ian_slade2
    Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • a1_nos
    A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • Mattoco
    Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • lordshaun_
    Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • torgo
    Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • CalvinLaurenson
    Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • MarkstanYoutube
    Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • philter66
    Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • JoshBates
    Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • EmJen81
    Matthew J (@EmJen81) reported from Dunstable, England

    @O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • solutionsforu09
    solutions expert (@solutionsforu09) reported

    @O2 I've been trying to add a spending cap to my plan, I need to contact customer service for it (other providers allow you to do it yourself). Tried to start a live chat since last week, always get the message about CS being busy. And a bill of over £130 due to lack of spending cap

  • Flojo62792326
    Flo jo (@Flojo62792326) reported

    @O2 I’m stuck in a loop with the o2 priority app where the app just closes when I try to log in via virgin media. Can you help?

  • FosPinv
    PINV-FOS (@FosPinv) reported

    @O2 the complimentary ocean tickets are always unavailable or out of stock when I try and claim them. I’m aware they’re released at 2pm on a Wednesday but always out of stock. Is there an issue with the app?

  • allenjennings
    Allen Jennings (@allenjennings) reported

    @O2 @o2businessuk trying to call 8002 but getting "number not recognised please call the operator" - we are on business tariff at work and have always called 8002 - is the number down?

  • ASHARNETT
    Ash Arnett (@ASHARNETT) reported

    @O2 Fantastic I bought them from you, online and am still paying for them. Have taken them to an iPhone approved service centre and they have said it’s a hardware fault and they said to speak to Apple who I spoke to and they have confirmed it sounds like a hardware issue.

  • eastmandoo
    AE (@eastmandoo) reported

    @O2 scumbag company . Lies constantly on phone to customer. Telling me I will receive confirmation that the matter has been delt with and no more issues. Instead matter passed to debt agency. Sim never used lying scumbags

  • ThinkMoreYT
    Thinker YT (@ThinkMoreYT) reported

    @O2 i got free data to use my phone as a hotspot. bu still this service is unacceptable your employee literally lied t me 3 times in 5 minutes.

  • MWalker1869
    Matt (@MWalker1869) reported

    @O2 Throwback to when I had a decent signal.

  • Jo_annac68_
    Jo Cunningham (@Jo_annac68_) reported

    @O2 why am I unable to dial out on my phone, is there yet another problem with your network??

  • briandeco2
    .... (@briandeco2) reported

    @RobTebbutt @TheO2 Don’t worry @O2 was supposed to call me back last week about my terrible signal and haven’t