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O2 Outage Report in Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Dunstable, Luton, Hatfield, St Albans, and Stevenage.

CityProblem TypeReport Time
Hemel Hempstead Internet 9 days ago
Dunstable Phone 10 days ago
Luton Phone 10 days ago
Hemel Hempstead Internet 1 month ago
Hatfield Wi-fi 1 month ago
St Albans Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • AddictiveColors
    Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • CraigFamilyBlog
    Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • banafshbanafsh
    banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • ItsMeEllisxD
    Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • jmcomms
    Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • jodyrandall
    Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • PaulWRamsay
    #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • AndrewTRIrwin
    Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • AFCAMDEN
    AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • AEgbuonu
    ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • sarahcoysgabb
    sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • dramattyhealy
    🌜cobie🌛 (@dramattyhealy) reported from London Colney, England

    @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • DimitthriV
    Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • stourdave
    Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • alwaysshaw1
    Robert Shaw (@alwaysshaw1) reported

    @O2 Well for the 100th time, 4G is slower than dial up ever was and despite having full signal or so my phone shows when ever I make or get a call the person on the other end can’t ever hear me. This has been going on for the best part of a year if not longer. And I always get fobbed

  • Moffy3785
    Ian (@Moffy3785) reported

    Hello @O2 - placed an order yesterday and paid for delivery for today. You’ve taken all of the money out my account yet there is no order and nobody in your call centre can help.....

  • Clamfather
    Eddie Prowse (@Clamfather) reported

    @_Ema_W_ @O2 The best surprise o2 could give me would be a signal.

  • ProfessorZiggy
    Professor Ziggy (@ProfessorZiggy) reported

    @O2 is the worst service provider ever! Customer service and complaints team is total crap! That Jodie person is basically braindead. It is absolutely unbelievable how trash it is. And I thought notging can be worse than DPD! Don't buy #O2 #Telefonica

  • zombie_apoc1
    GJM (@zombie_apoc1) reported

    @_Ema_W_ @O2 You are so lucky to have received one of these @o2 surprise. I’ve had such a bad few weeks, this would definitely cheer me up. 🙏

  • dksesh
    Seshadri Dhanakoti (@dksesh) reported

    @O2 No, I am not looking for a speedcap @O2. I am interested in blocking outgoing premium rate calls and texts. Please let me know if you support such a feature at all.

  • Chris70862708
    Chris (@Chris70862708) reported

    @O2 hi. I want to end my contract due to the ongoing bad service and forever getting worse 4G and internet. It impossible sometimes to even use 4G even though you say it’s fine where I live. Please help if you won’t I’ll have to go to ofcom. Thanks.

  • alwaysshaw1
    Robert Shaw (@alwaysshaw1) reported

    @O2 will you ever fix the signal issues in Northwich / Cheshire? Or will you just keep fobbing people off with utter BS

  • SarahRawlins90
    Sarah Rawlins (@SarahRawlins90) reported

    @O2 day 11 & still no contact from the fraud team! o2 do not care about their customers! I am a victim of fraud which was reported immediately & I have been given no support & lied to. As well as billed for this fraudulent act. I’ve never been treated so badly by a company!

  • ashghafoor
    Ash Ghafoor (@ashghafoor) reported

    @O2 I’m trying to login to My O2 and the page keeps timing out. Are you aware of this? I need to access my account.