O2 outages and service status in Hertfordshire, England

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Letchworth Garden City, and St Albans.

City	Problem Type	Report Time
Letchworth Garden City	Internet	2 days ago
St Albans	Internet	2 months ago
Hemel Hempstead	Internet	3 months ago
Stevenage	Phone	4 months ago
Stevenage	Total Blackout	5 months ago
Luton	Phone	5 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

• 
  Craig Canfield (@Craigcanfield) reported 18 seconds ago from Welwyn Garden City, England

  @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

• 
  Shan Wilson (@ShanWilson_) reported 1 minute ago from Hemel Hempstead, England

  @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

• 
  Robert Frame (@hiaw61) reported 3 minutes ago from Hatfield, England

  @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

• 
  Ben (@behu91) reported 6 minutes ago from Hemel Hempstead, England

  @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

• 
  🦄 (@fierce_unicorn) reported 7 minutes ago from Enfield Lock, England

  @O2 merlin pass code is not working, can you help?

• 
  Pauline (@lovepbx) reported 9 minutes ago from Waltham Abbey, England

  @O2 can someone from customer services contact me ... I need urgent help ... Thanks

• 
  Ravi Dheer (@RaviDheer) reported 14 minutes ago from London Colney, England

  @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

• 
  A1NOS (@a1_nos) reported 18 minutes ago from Hemel Hempstead, England

  Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

• 
  Miss Wotless (@misswotless1) reported 29 minutes ago from London Colney, England

  Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

• 
  Hilary Robertson (@HilaryRWriter) reported 29 minutes ago from Hitchin, England

  @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

• 
  Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported 33 minutes ago from London Colney, England

  The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

• 
  ARIBBUZZ (@AEgbuonu) reported 37 minutes ago from Welwyn Garden City, England

  @O2 sort your cancellation team and phone problem out. #poorcustomerservice

• 
  AFCAMDEN (@AFCAMDEN) reported 38 minutes ago from London Colney, England

  @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

• 
  banafsheh (@banafshbanafsh) reported 43 minutes ago from Waltham Abbey, England

  @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

• 
  Jason MacKenzie (@jasonmackenzie) reported 44 minutes ago from London Colney, England

  Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

• 
  UnhappyHoopla (@Palouisea) reported 44 minutes ago from Shenley, England

  @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

• 
  Kamiioo (@Kami2k10) reported 46 minutes ago from Luton, England

  @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

• 
  Ian Slade (@ian_slade2) reported 47 minutes ago from London Colney, England

  @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

• 
  none of your business (@johndpmc) reported 50 minutes ago from Luton, England

  @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

• 
  Gary Webb (@garywebbTHFC) reported 60 minutes ago from St. Stephen, England

  2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Derwin (@gary_derwin) reported 6 minutes ago

  Is there actually anywhere in the country now that has @O2 signal ? Been a few big city’s lately full 4G shows but internet 0🫣

• 
  JB (@ozzybn1989) reported 8 minutes ago

  Another dreadful morning to be on @O2 - can’t even listen to Apple Music because the connection is so unstable! £65 a month….. #O2

• 
  Paul (@insittingbourne) reported 8 minutes ago

  @O2 so you have upgraded your network in #Kent with 5g+. Everyone I know that was on o2 have now moved away to another network as your network got so bad. Will this upgrade improve voice and signal ?

• 
  Queenofhearts ♥️♥️♥️ (@nsibbs1) reported 9 minutes ago

  @O2 I honestly do not understand why you continuously bar my phone without giving a reason or even putting a note on your system as I can’t make or receive calls !! This is the 3rd time it’s happened and I have been with you since 2005 !!! Just absolutely diabolical service !!

• 
  Ricky Hayes (@Hayes_2_O) reported 12 minutes ago

  @O2 your my O2 login function is rubbish I’m infuriated by it. As a result I think I’ll have to look for a new mobile provider

• 
  anthony chilvers (@anthonychilvers) reported 14 minutes ago

  @O2 why is it taking over a month to sort out a issue with one of your masts you just keep sending out notifications saying update in seven days

• 
  Dean M (@deanmcbeano) reported 15 minutes ago

  @O2 @SteveJoyce14 I can never get coverage inside the ground so it’s an o2 issue not a phone issue

• 
  Girl from Impenema (@Sarah_e_Turner) reported 20 minutes ago

  @O2 Should have said, messaging (not data). A data only add in wasn’t available. I still don’t know where this link in. Your customer representative on the chat couldn’t tell me but they were able to add it for me.

• 
  Ben (@bennycliffe) reported 20 minutes ago

  I can’t even get a signal with @O2 when actually being in @TheO2 😭😭 ever mind posting a video! 😭🫠

• 
  Lauren Turner (@BabyfaceLau) reported 22 minutes ago

  Anyone else’s signal been absolute 💩 on @o2 recently?!