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O2 outages and service status in Hertfordshire, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Letchworth Garden City.

CityProblem TypeReport Time
Letchworth Garden City Internet 27 days ago
St Albans Internet 3 months ago
Hemel Hempstead Internet 4 months ago
Stevenage Phone 5 months ago
Stevenage Total Blackout 5 months ago
Luton Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • juliet_gough
    juliet gough (@juliet_gough) reported from London Colney, England

    @O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru

  • davidluxton99
    David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • JoshBates
    Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • cove123
    mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    @O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • Craigcanfield
    Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • stourdave
    Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • ShanWilson_
    Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • behu91
    Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • PieFaceMark
    mark (@PieFaceMark) reported from London Colney, England

    @O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance

  • ian_slade2
    Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • MANLIKENAIJA
    NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England

    £105.03 A MONTH AND FOR THE LAST 6 MONTHS NO NETWORK !!! @O2 DO BETTER

  • Atanvarne
    ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England

    @O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.

  • peterives50
    Peter Ives (@peterives50) reported from Enfield Lock, England

    @O2 Happy Monday to everyone but O2 who still can't sort out my text and calls problems after at least a month 😡

  • jasonmackenzie
    Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • Elissa524
    Elissa Da Costa (@Elissa524) reported from St Albans, England

    @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BluesnJazzxx
    just me (@BluesnJazzxx) reported

    @mitchhirsty @O2 Yeah I figured that. Same issues on the website as well. I can’t pay my bill because I can’t access the app or website and I am not sitting for an hour on my phone whilst I wait to talk to someone.

  • no1sunkfarmer
    @No1sunkfarmer ©️ (@no1sunkfarmer) reported

    @wheat_daddy @agricontract @O2 Go anywhere in the world and the signals on mobiles is never an issue, come back to blighty and you may aswell throw your phone in the nearest skip bin. It's a massive scam where you're obliged to pay a fortune for a service that doesn't work..it's not just 02 it's all of them.

  • Frankplayuke
    Fred (@Frankplayuke) reported

    @O2 What a ***** up!! Order new phone and they try to deliver 100 mls away, spent 2 hours on phone and they attempt redelivery only for it to end up 100 mls away again at the same destinatio. This has taken a week to sort and still no new phone, hence to say I've now cancelled said new phone and now looking at new new phone provider, By the way this is not a knee jerk reaction, months of poor signal and network have been part of my decision to leave, the latest ***** up, being the straw that broke the camels back!

  • LucieRimmer
    Lucie Rimmer (@LucieRimmer) reported

    @O2 please can you sort out the signal on the @MiddlebrookRLP Retail part. It’s always been bad. You’re the only network that has a shop on there now and it’s ironic you can’t use your O2 phone when shopping on there. So frustrating 🙄 Even Peter Kay joked about it in his show!

  • mattstingray
    Matt Ray (@mattstingray) reported

    Thinking of switching from @O2 because their network is lacking. Haven’t been able to get decent signal at all for months and today, could get signal when I was in direct line of sight of one of their masts.

  • Andy_charman
    Andy charman (@Andy_charman) reported

    @mattstingray @O2 Having exactly same issue for last 3 months and @O2 have done nothing!

  • markfrancis1968
    mark francis (@markfrancis1968) reported

    @O2 yet another letter from a debt collector from a account linked to my number We’ve agreed this is a fraudulent account Despite you telling me you’ve sorted the problem imagine my shock

  • wtsang_
    Wing Tsang (@wtsang_) reported

    @willyepp @O2 I’m having the same issue and o2 asked where the app and my phone was “up to date” 😢

  • Andrewislington
    Andrew (the *****) (@Andrewislington) reported

    @JohnTillUK @O2 I’M HAVING THE EXACT SAME ISSUE I literally do not have the time to pick up the phone every time

  • londonlaraine
    Laraine Kempster (@londonlaraine) reported

    @DavidMacG1972 @O2 @davehpayne They're disgraceful. I am 70 disabled and live alone and I have had no DATA service and can't make calls for 3 days now and their answer? Phone our Support team....