O2 outages and service status in Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans
|
Internet | 21 days ago |
|
Hemel Hempstead
|
Internet | 2 months ago |
|
Stevenage
|
Phone | 3 months ago |
|
Stevenage
|
Total Blackout | 3 months ago |
|
Luton
|
Phone | 4 months ago |
|
Luton
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
-
Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England@O2 why is your 4G so bloody awful at Liverpool Street Station
-
ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
-
Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
-
Robert Frame (@hiaw61) reported from Hatfield, England@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
-
Jason MacKenzie (@jasonmackenzie) reported from London Colney, EnglandIs there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.
-
Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England@EmmaShubrook @O2 Agreed. I have no signal at all
-
UnhappyHoopla (@Palouisea) reported from Shenley, England@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
-
banafsheh (@banafshbanafsh) reported from Waltham Abbey, England@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
-
Elissa Da Costa (@Elissa524) reported from St Albans, England@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
-
A dollop of kindness (@Pretty_Gorge) reported from London Colney, England@O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!
-
Mark Stanford (@MarkstanYoutube) reported from Luton, EnglandThis Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Pauline (@lovepbx) reported from Waltham Abbey, England@O2 can someone from customer services contact me ... I need urgent help ... Thanks
-
Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, EnglandGav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
-
-
David Luxton (@davidluxton99) reported from London Colney, EnglandDisappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order
-
sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
-
Jonathan Flood (@WickhamofWare) reported from Stevenage District, England@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
-
Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
-
Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, EnglandThe customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
-
Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Barry Hollocks (@SickofwaitingD) reported@Polymarket @O2 is great for this, 4G, 5G? It's all for nought because none of it works. The worst part, this joke of a network is the best option in my town.
-
andy brown (@BathrfcfanAndy) reported@EnglandRugby @O2 ******* should start he never gets it right
-
NigeH64 (@nige_h64) reported@Colezinhoo @EnglandRugby @O2 Slowing ruck speed is vital. Even now, when I think he needs time away following awful injuries, T Curry does this better than anyone. For the Lions, he also attacked. Is it that he's shackled by England to only plan the defence?
-
Abi Martin (Abigail) (@AbiMartinAbiga1) reported@GymMadness4 @O2 I know right like how rude 😭
-
C Kelly (@WriterCkelly) reported@O2 I tried everything including calling your customer service but I've purchased elsewhere because your call centre could not help me either.
-
seadaisy (@seadaisy81) reported@O2 dealt with some truly awful members of your team today trying to now make a formal complaint via email and get my phone back and no one will give me an email address please sort this out asap
-
crb (@casualsocials) reported@GavinMcCarthy21 @sky Down for hour and a half also @O2 mobile down for me also
-
Nicole Gallagher (@Ng1x) reported@O2 sent me to Apple for a diagnosis. Apple confirmed a faulty logic board and dangerous overheating, recommending a replacement. O2 now want to send it away for their own diagnosis, leaving me without a phone. No resolution, no escalation, and ignoring the Consumer Rights Act.
-
Graham Michael (@michaelgraham02) reported@O2 can you tell me where on your website the option to close an account is? I have tried searching the "help" but nothing shows up
-
Alwyn Williams (@AlwynLFC) reported@EnglandRugby @O2 What a waste having a generational player yet he never gets to start for his country #*******