O2 outages and service status in Hertfordshire, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 St Albans
|
Internet | 2 months ago |
|
Hemel Hempstead
|
Internet | 3 months ago |
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Stevenage
|
Phone | 4 months ago |
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Stevenage
|
Total Blackout | 5 months ago |
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Luton
|
Phone | 5 months ago |
|
Luton
|
Internet | 5 months ago |
Community Discussion
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O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Dan (@isthatdan) reported from Stevenage District, England@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Robert Frame (@hiaw61) reported from Hatfield, England@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Hilary Robertson (@HilaryRWriter) reported from Hitchin, England@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Omar Mansoor (@OmarMansoor) reported from London Colney, England@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
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mark (@PieFaceMark) reported from London Colney, England@O2 hello. I have just moved over to O2 and am considering buying a phone from the company Oneplus. I have read that Oneplus phones don't work with the O2 5g network, is this correct? I don't want to buy the phone then realise I can't receive 5g. Thanks in advance
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Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, EnglandThe customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs
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bridget sparks (@bks67) reported from Hertfordshire, England@O2 I do have the app, I think I will phone the customer service team and ask them,
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Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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ㄥ乇乂丨乇 (@Atanvarne) reported from Broxbourne District, England@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
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UnhappyHoopla (@Palouisea) reported from Shenley, England@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Josh (@mrjc90) reported from Hitchin, England@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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A1NOS (@a1_nos) reported from Hemel Hempstead, EnglandHey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Ben (@behu91) reported from Hemel Hempstead, England@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England@westspice @O2 Awful service for me today!
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🦄 (@fierce_unicorn) reported from Enfield Lock, England@O2 merlin pass code is not working, can you help?
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Robert Frame (@hiaw61) reported from Hatfield, England@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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NAIJA BOI (@MANLIKENAIJA) reported from London Colney, England@O2 worst bloody network on the planet 6 FREAKING MONTHS I HAVE NOT BEEN ABLE TO USE MY PHONELINE DIE TO A MAST PROBLEM AND I AM STILL FORCED TO PAY FOR IT AND THEN HAVE TO PAY FOR ANOTHER NETWORK SIM JUST TO STAY AFLOAT KMT NEVER AGAIN
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A dollop of kindness (@Pretty_Gorge) reported from London Colney, England@O2 on your live chat for 15mins about fraudulent activity on my mobile account. Can someone help?!?!?!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ady Hewitt (@adyhewitt) reported@o2 still awaiting my call back from your customer support team from yesterday afternoon
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Zoe Fraser (@zoeeboey) reported@O2 I'm trying to cancel my contract however it says to call a number. The issue being I have been unable to call or receive for over 4 months hence why I want to cancel my contract. Please advise
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arby (@RachelBrennan1) reported@O2 I've not had any signal since the 5th Ive had a couple of service status texts as I signed up. This not acceptable. Being a female alone I need my phone to be working when I'm out of the house. Will I be refunded for this poor service? Please respond.
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Steven Casey (@Steven_Casey78) reported@O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.
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grace¹⁷ ꕤ SEEING ARIANA 12 + 13 DAYS (@graceee_______) reported@livscloud @O2 from experience with o2 priority i’ve never queued to skip the queue 😭 it’s a seperate entrance most of the time isn’t it? I always go through there
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kevineasson (@kevineasson) reported@mattsprake @O2 @EE I also left 02 after 15 years and went to EE even on full signal phone hardly ever worked. EE far better with more 5G
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Savannah (@justicenowxxx) reported@O2 I responded and I hope no more generic emails rather than looking into the issue
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Nathaniel Wong (@wong_natha) reported@O2 must be the worst network. People said 3 is bad. 3 is hundred times better compares to #O2. Travelled to Swansea for 3 days and didn’t manage to get any good signal half of the time. At one stage I was connected to Edge.
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aishlinn HEARD CHERRY (@ashlinnontour) reported@O2 hey can you fix your **** please I have no data or signal at all :D
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Hugh Gascoyne (@1PlatQCoy) reported@O2 @ComradeAzul I now live abroad and I have no way to contact 02 in the UK to pay my bill from an overseas account. The usual on line and domestic methods of paying are not available and NOBODY answers the number for those looking for support from overseas. Please help me with an email address