O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, Hatfield, St Albans, Luton, Stevenage and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| Hatfield |
Wi-fi | |
| St Albans |
Wi-fi | |
| Luton |
Phone | |
| Stevenage |
Phone | |
| St Albans |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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matthew
(@mattlejog) reported
Any idea about how to contact @O2 about an order. Not answering phone and tech problem when trying to contact from website!!
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Martin McGrath
(@Graffi) reported
@O2 @e_emobile you guys are always banging on about you “great UK coverage” yet I go from Nottingham to London on the train and the coverage is terrible? I’d get a better reception trekking through the Amazon!! @UKgovcomms you keep telling us to use public transport?? Joke.
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John Saleh Price
(@JSPrice_media) reported
@O2 hi O2, I have an issue with calling on my phone. When I receive a call, or trying to call out, I can hear them but they can't hear me. Been like this for over a week and anywhere, i.e. not just my home. Anything I'm doing wrong? Settings are on for everything, 4G calling too.
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David Coe
(@DaveCoe1) reported
@O2 Have an old hand-me-down Galaxy S7 that was originally a contract phone but is now using a payg sim card. Is there any way to prevent the message centre number reverting back to the contract number after I change it to the payg number?
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Sean Twaddle
(@SeanTwaddle2) reported
@O2 I'm in France however my data roaming has stopped working , any help would be appreciated as I'm over here working
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Jason Rayner
(@Jasonmgs) reported
@O2 Hi need tech help. Can you help?
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Cheryl Flounders
(@DaisythenGeorge) reported
@O2 how do I speak to someone about changing my bill date. No where on the app/web allows it and your customer service number keeps saying “bye” and cutting the line!! 🤬
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Leena D
(@LeenaD74788779) reported
@O2 tried calling for the last three days! Nightmare. Keep getting cut off and your online help does not answer my questions. Been with you for years and now porting a 2ndnumber - need to know when this will happen and also how I get my 20% discount as I’ve text using temp no.
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Mattie Allen
(@mattieallen289) reported
I appreciate this is very *first world problems* but I ordered an Apple Watch with @O2 which was meant to be ready for pick up on the 10th and it's still not ready? It said "In Stock" when I ordered (on the 8th). Wouldn't have bought from them had I known I'd be waiting this long
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Andrew
(@aussierunning) reported
@virginmedia @O2 But if you’re an existing customer and don’t need a SIM, you’re forcing a new 18 month contract to upgrade. I’d pay £35 for the Hub4 and 1Gbps is available at the same price I pay today, but you won’t provide it unless I start a new contract… ‘computer says no’ - poor form.