O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Waltham Cross and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Cross |
Internet | |
| Hemel Hempstead |
Internet | |
| Hemel Hempstead |
Phone | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated
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Matthew J
(@EmJen81) reported
from
Dunstable, England
@O2 Why, for the past 6 months can I STILL not upgrade my phone online or any of your stores due to your dire lack of stock. I've had this phone for 3 years and it's dying. Yet you never seem to have any stock. Other networks aren't having issues!? Time to switch perhaps.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@O2 Still no response from O2 Customer Services. Please do not buy any products from this company
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Shan Wilson
(@ShanWilson_) reported
from
Hemel Hempstead, England
@O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ted Hewitt 💙
(@TedHewitt1997) reported
@O2 I am having the same problem as Muhammad
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Sam
(@MissSinister_) reported
@O2 I got a new sim for my phone and asked to keep my number, this was well over 24 hours ago and was done in the o2 shop. But it still hasn't done anything and my old sim now says that it has no service. Please help.
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D-a-v-i-d ✨
(@southg8lad) reported
@GreggsOfficial I just activated my @O2 priority free breakfast roll code to use at your Walworth Road branch but their systems were down and they were cash only so wouldn’t accept my code. What a waste of a walk there. Friday ruined. 🤬
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BryNowPayLater 🪑
(@BryNowPayLater) reported
@O2 and @virginmedia I'm already an O2 customer and with Virgin Broadband, how does one go about doing this Volt business? 👀 Tried doing it via the My O2 app but just takes you on a continual loop through "Are you with both? Go to My O2" "Oh good, you're with both go to my O2"
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The Logo Smith - Logo & Brand Identity Designer
(@thelogosmith) reported
@O2 Hope you can help. Been going round in circles trying to speak to someone about my network problem on new iPhone. I can't call 02 as have no signal, and I don't have a land line phone. Can you help?
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Jack Winter
(@wintzed) reported
@O2 my fiancé ordered a new phone and contract 2 weeks ago - for DHL to say they delivered it on Monday, but they didn’t. Now your customer service team is telling her she has to just sort it with DHL and are doing absolutely nothing about it! Absolutely shocking
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Seán Hine
(@SeanHine31) reported
@O2 Hello why I'm I paying air time separate from my main bill, very confusing this got me into trouble with you because of them being on separate tabs and not all in one I don't fancy making an error and getting letters through my door again anyway to put it together?
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Jonathan Robertson
(@prius10) reported
@O2 hi, I am trying to redeem my 6 months Apple Music but I get an error saying the code has already been redeemed. Can you help please?
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Michael D 💛🖤
(@Blueboymike1983) reported
@O2 Listen mate the signals awful, get 3g on a iphone13 pro, i might aswell be using a nokia 3210
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Ryan
(@ryanyates1990) reported
Not what I needed from @o2 as I've seemingly had my sim disconnected for no reason sometime in the night. I can't even ring customer services to see what's happened. Leaves me unable to call docs/111/ etc whilst I've been unwell the last few days, which ain't great really.