O2

O2 Outage Report in Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hertfordshire, England 12/03/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomHemel Hempstead Internet
United KingdomHemel Hempstead Phone
United KingdomStevenage Phone
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomDunstable Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • AddictiveColors Addictive Colors (@AddictiveColors) reported from London Colney, England

    @O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • AEgbuonu ARIBBUZZ (@AEgbuonu) reported from Welwyn Garden City, England

    @O2 sort your cancellation team and phone problem out. #poorcustomerservice

  • stourdave Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • jodyrandall Jody Randall Esq. (@jodyrandall) reported from Broxbourne District, England

    @O2 why is your 4G so bloody awful at Liverpool Street Station

  • banafshbanafsh banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • RaviDheer Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • dramattyhealy 🌜cobie🌛 (@dramattyhealy) reported from London Colney, England

    @O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient

  • AFCAMDEN AFCAMDEN (@AFCAMDEN) reported from London Colney, England

    @SkyNewsBreak Would cancel my contract with @O2 immediately if they did.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • screenb303 Bonnie Newman (@screenb303) reported

    @O2 utterly useless #CustomerService from #O2intheUK. My elderly mothers SIM has failed - she doesn't know how to remove it. Phoned O2 they can't help at all without the SIM card number - so an 81 year old woman will be without a phone for at least a week #ShameOnYou

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @O2 have cancelled my contract with out any warning or letting me know left me with nothing and now they don’t want to help this what sort of a world we live in where they sweet talk you and then mug you off

  • bkatnoria balkat (@bkatnoria) reported

    @RavWilding @O2 I get calls from Carphone warehouse offering me a new phone. British name but strong Indian accent. Hang up and block #

  • TaylorJayRober1 Taylor Roberts (@TaylorJayRober1) reported

    @O2 Hi there, a year ago I got a sim only contract with you for £8 a month, however, due to reasons I had to boost the data, I’m not on a flexible plan and I no longer need 120gb of data. I would call the 202 number but I have quite a bad but if anxiety. Could I reduce back to 8

  • andyroocraig Andy Roo Craig (@andyroocraig) reported

    Dear @O2 I want to upgrade two iPhones on my business account. Your stores can't help me for some reason that even your staff struggle to explain and every time I try on the phone I give up after 30 mins on hold. I wonder how much business you miss because of this! It is nuts.

  • cathiehunter75 Cathie Carr (@cathiehunter75) reported

    @O2 why can I get a much better upgrade deal with you by going elsewhere? Why can’t I just get these deals direct from you. I’ve been a customer of yours for 20 years and it really annoys me!

  • FullSen70316301 FullSend (@FullSen70316301) reported

    So now @EE keep lying to me saying the same thing they did yesterday sweet talking me I’m disgusted and shocked at how they treat a new customer I should of stayed with @O2

  • Lav_ Lav (@Lav_) reported

    Hi @O2 your new security feature to log in doesn't work. I get the messages but there's no where to enter them!

  • Arabay2Shiesty ARB 🇸🇴🏴‍☠️🥷 (@Arabay2Shiesty) reported

    @FullSen70316301 @EE @O2 you made mistake joint then i been with them long time they don’t care about customer service they will take ur money if u don’t say nothing they won stop if u call them they will say it was technical fault and return money in 7 days i’m leaving dem when my contract is done

  • NathFerguson Nath (@NathFerguson) reported

    @O2 Why is your customer service soo poor, when you on the phone you get the phone put down on you