O2 Outage Report in Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hertfordshire, England
The most recent O2 outage reports came from the following cities: Buntingford, St Albans, Hemel Hempstead, Welwyn Garden City, Hertford and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Buntingford |
Total Blackout | |
| Buntingford |
Internet | |
| St Albans |
Phone | |
| Hemel Hempstead |
Phone | |
| Welwyn Garden City |
||
| St Albans |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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Ellis Brown
(@ItsMeEllisxD) reported
from
London Colney, England
@O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!
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banafsheh
(@banafshbanafsh) reported
from
Waltham Abbey, England
@TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
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Jonathan Morris 📱📸
(@jmcomms) reported
from
London Colney, England
@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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Hayley & Gavin
(@CraigFamilyBlog) reported
from
St Albans, England
Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Ravi Dheer
(@RaviDheer) reported
from
London Colney, England
@O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.
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Dave
(@stourdave) reported
from
London Colney, England
@O2 How did this shit happen
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Andrew Irwin
(@AndrewTRIrwin) reported
from
London Colney, England
@EmmaShubrook @O2 Agreed. I have no signal at all
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#HellomynameisPaul
(@PaulWRamsay) reported
from
London Colney, England
Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rick W
(@R_Wilcox89) reported
@O2 so I left o2 this month was told I could leave without an early charge. Called several times and this is confirmed. However you still have sent me a nearly £400 bill! Been told several times it will be credited yet still not done! Support has been shocking
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Tony Coleman
(@ahc72) reported
@O2 changed my tariff and your phone network seems to be constantly on 3g very slow and rubbish. Mo idea where 4g gone let alone the 5g 🤬🤬
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Sahir Nazir
(@sahirnazir1) reported
@O2 it’s been 2-3 weeks, can’t get any data when out and about. 4G & 5G network and still nothing at all. Paid my bills and this is the service I get back??? Embarrassing, poor service! 😡😡
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DJ Trademark
(@DJTrademark_UK) reported
@o2 it’s 2025 and you still can’t get 5G (or even 4G), in Norfolk. Waste of time letting you know where as apparently “we have no issues in that area”. Lmao. EE is calling. .#O2 #shitsignal
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Ryan Stanners
(@RyanStanners) reported
@O2 are a shambles man. Fraud on my account 5 times in 2 months and they haven’t even done a thing to help. Trying to make me pay £158 in fees for something I ain’t even done 🙈. Claim they’re gonna ring me back and never do. Just pie me off to someone else who hasn’t got a clue
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Splendiferous
(@Cheshirecats17) reported
Further refund for the prolonged period without service. This, I was told, would be calculated by @o2 . This turns out to be untrue. Last night I again spent time with customer service. Last night I was told I could have the month's charge refunded. I didn't reply for 14 minutes
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I love God
(@YamaEmilie) reported
Hey @O2 can someone support me with this matter , I am trying to redeem a prize a 12-month digital subscription to a magazine from the blue Mondays , but unfortunately I am unable to do . I am unable to send a message on facebook , I do not have have instagram.
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Paul
(@HaversPaul1) reported
@O2 absolute shite coverage in the GU47 post code, even on 5G which is weak it’s rubbish, no wonder we’re leaving for another network
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Kevin Walsh
(@wa92476788) reported
@O2 ffs, why are O2 raising prices next year by 31%. I beg we don’t get a 31% better service. I barely get 4g here.
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KWAME HENRY
(@PRINCE05HENRY) reported
@TelecelGhana pls make me understand how 2.5GB of data can run out within 30mins when I even can’t use quarter of my 100GB data bundle with @O2 network. Should I believe you guys are scamming your customers in Ghana or it’s a joke? From last week Tuesday I have spent £15 on data!