O2

O2 Outage Report in Borehamwood, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Borehamwood, Hertfordshire, England 12/22/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Borehamwood, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hemel Hempstead, Hammersmith, London, Southall, Welwyn Garden City, City of London, Hackney, Paddington, City of Westminster, St Albans, Enfield Town, Hayes, Hertford, Islington and Waltham Cross.

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City Problem Type Report Time
United KingdomHemel Hempstead Phone
United KingdomHammersmith E-mail
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomSouthall Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • K______lo Kieran (@K______lo) reported

    @O2 you lot need to sort your 4g signal out. Tried to cash out a bet yesterday for around £200 by the time I’d had to take a 10 minute walk up the road to get signal the bet was losing. Send me £200 or I’m going to EE.

  • kittenofdoomage ❄RHI❄ (@kittenofdoomage) reported

    Upgraded my phone nearly 10 days ago from @O2. Told it's not in stock, even though it said it was when I ordered. Can't seem to swap for a phone that is in stock, website is useless, so I'm just supposed to... wait? Not impressed with the service tbh.

  • ItsAmyTx ItsAmyTx (@ItsAmyTx) reported

    Trying 2 deal with @O2 who have supposedly lost £238 of my money that I paid 2 get an upgrade, Now everytime I call I have 2 go through the whole process of explaining this & that with a new person,Been a loyal customer for about 19 years. NO1 SEEMS 2 KNOW WHAT THEY'RE DOING😤

  • DJEmz1990 JigglyEmz (@DJEmz1990) reported

    so finally had an update on my samsung from @O2 no email like i requested or text to alt number so lucky i went on tracker site... no mention what was wrong or if its been repaired... just ''the device has been shipped to the customer... job closed''

  • Al_Vee_ Alexandra Hawkes (@Al_Vee_) reported

    @O2 Day 5 of no service or signal. Phone still says SOS unless I’m on wifi. What is going on?? Let’s hope you credit all our phone bills! We have x4 in this house alone!! When will this be fixed?!!!!!

  • alfes4u faisal (@alfes4u) reported

    @O2 Hi I have redeemed a code from your priority app but it’s not working. Can you please advise me why! Not working

  • LadyJulieWilson Julie Wilson (@LadyJulieWilson) reported

    @O2 Can someone please help me rather than hanging up on me. Absolutely shocking service.

  • craig_drake craig 🟨🟥 (@craig_drake) reported

    @O2 why is there no service in Blackpool again? How do I go about getting a refund, as you aren't providing any kind of service... had to find WiFi to send this.

  • Henners419 Harri (@Henners419) reported

    Bought a brand new iPhone a month ago. Had call issues every day - cuts out every phone call I make - everyone I ring says I sound like I’m in water. @O2 I’ve paid a full month for this awful service. Can I get my month refunded. Feel like just cancelling the contract.

  • louisetucker Louise Tucker (@louisetucker) reported

    @O2 I have an old phone of mine which I want to use an @EE pay as you go sim in, but it’s saying it’s not supported- never had this problem before, the EE sim is @1stFelbridge emergency contact phone so I need to get it working and I’ve never had problems swapping them over b4