O2 Outage in Borehamwood, Hertfordshire, England

@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

@O2 it says I have used my LW voucher for back to the future when I have not and I am trying to book it now. Can you help with resetting or giving me another voucher code please thank you.

@O2 I have also been doing this too. If this problem persists, then what?

@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

@O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

@O2 simply dreadful customer experience tonight -felt really let down

@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

@JamesIMcKay @O2 Oh….never heard of it. Ta

@JohnnyBooshay @O2 Sucks man!

@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

When is the @O2 website not down?

I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

Poor network in Se6 @O2

@O2 can someone from customer services contact me ... I need urgent help ... Thanks

@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

@O2 I’ve been on about my signal issues since Oct 2020 again feb 2021 And still nothing resolved 😡 it’s actually got worse now, missing calls can’t make calls and calls dropping! Can’t wait till my contract ends! And yes I’ve tried everything you’ve advised!

@O2 What is going on with your service recently? No service last week at Bickington, Devon. No service this week at Longleat, Wiltshire. Never used to have this problem before you merged with @virginmedia

@O2 I’d hang on but O2 Twitter was saying “this year” in 2017 so the info you get from the company isn’t very reliable. Thanks anyway 👍

@O2 why do you still have so little 5g around. I'm glad I didn't pay extra for 5g but frustrating my husband has the same 5g phone on a different network and has 5g. Not even in Chester which is a pretty big city.

@O2 I’ve phoned up already but customer service says it was retentions and retentions say it’s customer service

So difficult to get through to o2 !!!! Ridiculous service No idea why I'm paying so much. Terrible Internet. Terrible everything 🥲🥲 @O2

@O2 One of your agents called and changed my contract without my permission. Customer service was unhelpful in reinstating my previous contract. #badcustomerservice

@CodenameJohnny @O2 I had the same issue.

@O2 what on earth is going on with the network right now? I’ve got full 4G, but nothing works, but the little connection I get to use the o2 website says nothings wrong 😬😬

@O2 @TheO2 This is getting BEYOND a joke. You are not providing the service we are paying for on 3 contracts! Our local mask is down and has been for over a year, the same message that someone is fixing it!