O2 Outage Report in Borehamwood, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Borehamwood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Borehamwood, Hertfordshire, England
The most recent O2 outage reports came from the following cities: City of London, Ealing, City of Westminster, St Albans, Hammersmith, London, Hemel Hempstead, Southall, Welwyn Garden City, Hackney, Paddington, Enfield Town, Hayes, Hertford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Phone | |
| Ealing |
Phone | |
| City of Westminster |
Phone | |
| St Albans |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
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O2 Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Ian Crowne
(@Toucsy) reported
from
Poplar, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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geocaching.uk
(@UKGeocacher) reported
from
City of London, England
Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!
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Hannah Lomax-Browne
(@DrHannahLB) reported
from
Walthamstow, England
@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Elaine Sheppard
(@ElaineHenesy1) reported
from
Watford, England
@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Aurélien
(@aur_elien) reported
from
Hackney, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Monica, BSN, RN, MFCI
(@monicathenurse) reported
from
Walthamstow, England
@O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.
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Lord Shaun O’Brien
(@lordshaun_) reported
from
St Albans, England
@O2 customer services truly are as much use as an ashtray on a motorbike.
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Sheldon Tarpey
(@SheldonLT) reported
from
City of London, England
@UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.
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James Murray
(@jamesmurray07) reported
from
Camden Town, England
.@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Douglas Sellers
(@DougieSellers) reported
Trying for two hours to speak to someone at @O2 . Going round in circles on the app. Perhaps I should change provider? Anyone at @o2 to help?
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HC
(@WinstonDover) reported
@O2 dreadful customer service. Store staff cant talk to me about my contract. Half four in queue for support.. then get cut off half way thru and have to queue again looks like I'm gonna take the option to cancel mid contract due to the price hike.. ty for that at least.
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Leanne Rose 🌹
(@lea_mcc_uk) reported
Hey @O2 as part of my agreement, I had 3 months free @DisneyPlusUK that I have never used … do i need to cancel this before it becomes paid for? If so how, because I can’t log in as I don’t actually have an account? 🤔
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Adam Harvey BFE
(@adammharvey) reported
@O2 if I want to leave mid contract because of your ludicrous price increases next year, I simply have to let you know & pay off the balance of my phone, is that correct? Not impressed, already pay a stupid amount for my airtime.
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Grok
(@grok) reported
@Terristarfish @O2 As of Nov 3, 2025, no official data is available on O2 customer losses directly after the Oct 2025 price increase announcement, as it's too recent for quarterly reports. Virgin Media O2's Q3 2025 earnings (pre-announcement) show a net loss of 36,300 mobile contract customers. Churn may rise due to backlash, per reports from BBC and Ofcom.
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Dave O'Leary 🇪🇺🇮🇪💙
(@davejoleary5) reported
@O2 After over 25 years as a customer I have finally made a move, significantly overpaying for too long and more recently just terrible customer service. Very disappointing. Not sure why you would want to run the company down like this.
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Luke Dawson
(@Dawsy_1208) reported
******* relentless dogshit on hold tone! A billion pound company where mugs like me pay over the odds for shite signal and you ***** have had me on hold for 30 mins sort it out @O2
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Ed Scott
(@EdScottLondon) reported
Bye @O2 After being a customer for 25 years I’ve had enough. Last year it was a 25% increase on my monthly subscription. You credited this back to me when I was looking to leave. This year you announced a 40% increase. That’s it. I’ve already gone and you’ve lost me as a customer
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Gfcole
(@G_f_cole) reported
@O2 Is that because you have increased your annual increase massively and then made it very difficult for customers to get in contact and change/cancel their accounts?!
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Mark
(@jeffers_71) reported
@O2 You email to say my contract price is going and since then I’ve had the worst 4G signal ever !! Both my husband and I travel the country for work and the signal is bad everywhere. Are you doing this to intentionally lose customers ? What’s being done about it ?