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O2 Outage Report in Borehamwood, Hertfordshire, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Borehamwood, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Paddington, Wealdstone, Hackney, Barnet, Kensington, Poplar, and Muswell Hill.

CityProblem TypeReport Time
City of London Internet 2 days ago
London Wi-fi 3 days ago
London Phone 3 days ago
Hammersmith Internet 3 days ago
London Phone 4 days ago
Enfield Town E-mail 4 days ago

Community Discussion

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O2 Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • RoslynBriggs89
    Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • JohnTillUK
    John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • itsnadine_
    abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • AlisonBurnsy
    Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England

    @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • tombyford
    Tom Byford (@tombyford) reported from Paddington, England

    @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

  • hillww1
    William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • TaniaAlcor
    Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported from Kensington, England

    @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

  • London_W4
    Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • SerbayOzcann
    Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • ChiswickRFCGirl
    Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • HowarthCharles
    Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • Alx_R_M
    Alex (@Alx_R_M) reported from Paddington, England

    @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

  • SerbayOzcann
    Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • Thestylist4you
    Irene Barnett (@Thestylist4you) reported from Poplar, England

    @LiamYulhanson @O2 What 😳 thats terrible Liam.x

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • IndieDover
    Gary Moore.Author.Flown in Tiger moth/Harvard (@IndieDover) reported from Dover, England

    @O2 hi. can you tell your call centres that 24 calls to my number is getting silly. Each time i tell them i don’t want to talk as i’m happy with service & don’t call again. But they do. Please sort it out thanks

  • Abbie_SK
    A B S (@Abbie_SK) reported

    @O2 Hey, so this still isn’t working? A phone mast has been down in my area for a few weeks now? How can I report this further?

  • BrexitWasWrong
    𝑨𝒏𝒅𝒓𝒆𝒘 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌳 🚛 🇪🇺 (@BrexitWasWrong) reported

    @O2 has to be the worst network in the uk. I’ve had ever worsening service in Swansea in recent months, but I’m now travelling to Nottingham on the train. In 5hrs, I’ve had coverage for at best 40% of the journey. Absolute garbage. Unless I have WiFi, my phone’s useless.

  • thatnathansmith
    Nathan Smith (@thatnathansmith) reported

    @RussJerichoArt @O2 They never appear and all they'll tell you is you'll get an email when it's dispatched and then lie about the estimated delivery date when you ordered.

  • Dale_Roy
    Dale Roy (@Dale_Roy) reported

    @O2 Hello! Started charging me for a phone I have not yet received or been told when to expect the new phone. Have tried to call customer care but impossible to get through. Help please, I would like to cancel the phone completely. Have been terrible to deal with since I changed.

  • TribeTheatre
    Tribe Theatre (@TribeTheatre) reported

    @O2 I’ve been having trouble with my network since November 2021. I’ve been into store twice, phoned 20+ times and tried your my o2 support and I haven’t once received any help except getting 3 new sims in the post, which clearly isn’t the problem. How do I terminate a contract?

  • philroue10
    Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported

    I’ve asked this before but anyone else havin issues with @O2 network just being permanently ****. 4G and 5G u can’t use utter joke. What are we actually paying for. Mite as well use yoghurt pots and string

  • Oh_So_T
    Tori | The Little Life of T 🍄 (@Oh_So_T) reported

    @HeyImMichaela @O2 It’s been completely fine for me and I’ve been with O2 for years. This past two weeks have been a joke though. No signal at all. I’ve got a hospital appointment today so really hope they’ve not cancelled it and tried to let me know via calling me. Had it happen last 🥲

  • nellw
    Helen Waring (@nellw) reported

    @O2 less than fab customer service-hour and 6 (so far) customer service agents to cancel a SIM I don’t want (in the 14 day cooling off period).Highlight:”Let me just read my notes to see what to do…(several minutes later/hold music)oh hang on, someone else will have to do it!”

  • iamdonnawebster
    Donna Webster (@iamdonnawebster) reported

    @O2 The service in my area M28 has been down for a couple of weeks now. Can you please advise when the mast will be fixed.