O2

O2 Outage Report in Borehamwood, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Borehamwood, Hertfordshire, England 01/19/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Borehamwood, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, City of London, Ealing, City of Westminster, St Albans, Hemel Hempstead, Southall, Welwyn Garden City, Hackney, Paddington, Enfield Town, Hayes, Hertford and Islington.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomEaling Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • brineferry HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • RuthHolliday13 Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • Indian_Thriller Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • CalvinLaurenson Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • NokkTheDwarf roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • NorthernlyExpo Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • a1_nos A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

  • JoshBates Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • Palouisea UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • JoshBates Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • torgo Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • misswotless1 Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AJHillboHill AJ HILL (@AJHillboHill) reported

    @O2 7 and a half hours... 2 and a half today. sent home with a pay and go sim with no balance on it and no one has picked up on the "help line". Thanks for ruining my weekend and stopping me from being able to access my online banking

  • nnaahkkk يوسف 🇵🇸 (@nnaahkkk) reported

    @O2 I need support with activating my new sim

  • VictoriaMDodd Victoria (@VictoriaMDodd) reported

    @O2 my phone is broken, out of contract been a customers for years and years(too many) why are the upgrade options the same as if I was buying a new contract, so no incentive for a valuable customer to stay?

  • johnpudneyhq John Pudney (@johnpudneyhq) reported

    @O2 a reminder that your service in Chester area is appalling. Seriously. You’re the absolute worst.

  • StuartTheVet Dr Stuart Munro (@StuartTheVet) reported

    @O2 hi I signed up as a new customer on pay monthly today. I’m trying to access my account online but the sales rep has put the wrong email address on the account. I’ve tried phoning and they say they’ve corrected it but I can’t log in as it’s still had the wrong email.

  • TomSharp_ Tom (@TomSharp_) reported

    @O2 your data coverage is ******* ****, don’t get signal anywhere

  • Hamza_aKhan ~¤~H~¤~ (@Hamza_aKhan) reported

    @O2 how am I going to transfer my number to this new SIM if you've already disconnected me from the network? It's not exactly making things easy for me.

  • lin2313488 linda franklin (@lin2313488) reported

    @ChrisWNQY @O2 Waiting for them to respond is really heart breaking 😓sorry dear actually i found out a way to recover my lost account after 3 months of been inactive, I couldn't let it go because I used it for business, but I got it back with the help of "smstechz" on Instagram so try them

  • padsrry Tee, phoebe TODAY (@padsrry) reported

    @O2 give me support is there an o2 priority phoebe queue

  • Thikc_Kevin jazzy (@Thikc_Kevin) reported

    Hi @O2 I need help with damage insurance cover for my broken phone microphone but the only way to contact you apparently about this is by calling... but that's not an option so please help thanks x #o2