O2

O2 Outage Report in Borehamwood, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Borehamwood, Hertfordshire, England 12/14/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Borehamwood, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hackney, Paddington, City of Westminster, St Albans, Enfield Town, Hayes, Hertford, Islington, City of London, Waltham Cross, Hammersmith, Wembley, Poplar and Hemel Hempstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Total Blackout
United KingdomCity of Westminster Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • JohnTillUK John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • ChiswickRFCGirl Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MiBz0r Lee MiB© Exley (@MiBz0r) reported

    @O2 Yes, this problem happens on ALL devices and it isn't just me having it, how about getting it resolved rather than acting nobody knows about it??

  • Nillm8tic Nils R (@Nillm8tic) reported

    @O2 joined as new customer start of the year. Moved 2a cheaper deal from o2 itself within cooling off period. Was advised by 2 o2 call operators that there wld b no termination fees. Guess what... I have been lied to and charged £162.67 and now being told nothing can be done!

  • OlieMitchell Olie Mitchell (@OlieMitchell) reported

    @O2 hi, is there a problem with phone signal in the BA1 area? I can't receive/make calls at present

  • tearproof Antony maher (@tearproof) reported

    @O2 hi I joined your network on Sunday..I've tried to use the phone for calls today and I'm getting not registered on network..is this what happens when switching accounts

  • KerrieAHughes Kerrie Hughes (@KerrieAHughes) reported

    @O2 5 phone calls to 5 different people over 3 hours trying to get a resolve to sort out a phone contract, only to be told there's nothing that can be done. Quite possibly the worst customer service I have ever come across. Appalling is an understatement @O2

  • MiBz0r Lee MiB© Exley (@MiBz0r) reported

    @O2 Fixed, finally. Not good that customers have had this issue for at least the last 7 days.

  • Flamingo_code Steph (@Flamingo_code) reported

    @O2 You need to make this clearer though. I was told by customer services anyway that once the number is ported you would have lost any credit. My sim card says the last chance to top up was 19th, received the sim only yesterday.

  • Smithyh15 Haley Smith (@Smithyh15) reported

    @O2 And now, I am apparently not registered on the network to call and try and sort this mess out!

  • SimonAlexanderO Simon Alexander Ong (@SimonAlexanderO) reported

    @O2 All works now. Website didn’t do anything so used the text service

  • caitlintoon99 Caitlin🦋 (@caitlintoon99) reported

    @O2 I am waiting for a call back from the tech team in regards to my Apple Watch. It’s been a week since promised. Not able to use a service I’m paying for.