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O2 Outage Report in Borehamwood, Hertfordshire, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Borehamwood, England

The most recent O2 outage reports came from the following cities: London, Enfield Town, Hammersmith, Wembley, Hemel Hempstead, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Hackney, Barnet, Kensington, Poplar, and Muswell Hill.

CityProblem TypeReport Time
London Phone 21 hours ago
Enfield Town E-mail 22 hours ago
Hammersmith Internet 1 day ago
London Wi-fi 2 days ago
London Total Blackout 3 days ago
Wembley Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • HowarthCharles
    Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • bukachef
    Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • NeedMoreTea
    Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • Zenwork21
    Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • KevinWNewman
    Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • London_W4
    Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • love_kittyket
    Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • Mr_Rafal
    Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • RoslynBriggs89
    Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • ChiswickRFCGirl
    Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • satandirtywife
    Laura (@satandirtywife) reported

    @O2 @easylife O2 help please. I've switched providers then received a message saying I owe a payment. The number you provided doesn't work and I can't pay online as I'm not a customer anymore. HELP. I can't afford aby extra fees. I just want to pay what I owe.

  • Bazz_s75
    Barry (@Bazz_s75) reported

    @O2 dear o2 why is your signal at forth valley royal hospital so absolutely terrible here!!!!!

  • satandirtywife
    Laura (@satandirtywife) reported

    @O2 O2 help please. I've switched providers then received a message saying I owe a payment. The number you provided doesn't work and I can't pay online as I'm not a customer anymore. HELP. I can't afford aby extra fees. I just want to pay what I owe.

  • cazmaxwby
    Caroline Maxfield (@cazmaxwby) reported

    @o2 I can’t use my cinema code, the @ODEONCinemas @ODEONHelp at thorp park Leeds comes up but doesn’t take code off, it is because is reclining seats? Tried 10 times now please can you help!

  • AliLanghorn
    Alison (@AliLanghorn) reported

    Hi @O2 - please can you update me on the progress of my port? When I spoke to Tesco yesterday they said that you hadn’t requested it yet. I’m not convinced it went through properly in store as I have never had a confirmation of my credit agreement like you would usually get.

  • Double_Barrelx
    👑 Imani ☥ ‎اماني (@Double_Barrelx) reported

    @O2, Hi there, used the movie Monday for this month's but but it's not allowing us to use one for next month. Help x

  • jondavidwood
    J.D Wood (@jondavidwood) reported

    Need a mobile service do not bother with @O2 1st they can’t even send your new device to the correct address. 2nd they offer compensation to make up for wasting your time. 3rd you spend most of the next 2 weeks wasting more time chasing the compensation that was promised #joke

  • galwayhelen_cox
    Helen Cox (@galwayhelen_cox) reported

    Hey @O2 , what absolute terrible service. Have a problem and all I’m getting is more and more frustrated!

  • HollyJayne2000
    Holly Jayne 👑 (@HollyJayne2000) reported

    @O2 my service had gone off in my phone. Earlier my texts wouldn’t send and my data wouldn’t work but my calls would go through. Is something happening with the carrier?

  • livdxvis
    Liv ॐ (@livdxvis) reported

    @O2 hi I’m on o2 and live in oxford my 4g has not been working for the last week is there an issue with the internet in this area ?