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O2

O2 Outage Report in Borehamwood, Hertfordshire, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Borehamwood, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Hackney, Barnet, Kensington, Poplar, and Muswell Hill.

CityProblem TypeReport Time
London Wi-fi 15 hours ago
London Phone 17 hours ago
Hammersmith Internet 18 hours ago
London Phone 2 days ago
Enfield Town E-mail 2 days ago
Hammersmith Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • NorthernlyExpo
    Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • JoshBates
    Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • a1_nos
    A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • Toucsy
    Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • JoshBates
    Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • Paula_Griffin65
    Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • CalvinLaurenson
    Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • aur_elien
    Aurélien (@aur_elien) reported from Hackney, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • Mattoco
    Matt O'Connor (@Mattoco) reported from St Albans, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • LairdDourka
    Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • paul_a_lewis
    Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • phillipsc
    Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • till_the_wheels
    𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • monicathenurse
    Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • brineferry
    HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • ElaineHenesy1
    Elaine Sheppard (@ElaineHenesy1) reported from Watford, England

    @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

  • ian_slade2
    Ian Slade (@ian_slade2) reported from London Colney, England

    @O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan

  • DrHannahLB
    Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • windy54
    steven gale (@windy54) reported

    @o2 finally a support rep who knows what they’re talking about, his name was Darryl? I could not get data abroad not because of a spend cap, it is cos the bolt on for travel abroad had been set to android not IOS. Can now sit in the sun in Messina harbour and catch up on emails.

  • goblinshagger
    Pheel-it Steak (@goblinshagger) reported

    @misswaaaaagh @SimonCBondar @O2 Nah, still waiting. They have till tomorrow before I cancel I told them

  • jobs4couples
    Shaw Stanley (@jobs4couples) reported

    @O2 I signed up for a contract 5 days ago. I paid you your £30 upfront fee for a new iPhone and have not heard anything since. When I try sign in it says still under review and can take 48 hours - NOT FIVE DAYS! I have sent you three pm on Twitter already. No reply! What's Up?

  • terrygparrott
    TGP (@terrygparrott) reported

    @O2 Looks like WiFi calling is down???

  • Phantomski
    David Dosoudil (@Phantomski) reported

    Dear @O2 Yet again I have to use Twitter to escalate issues that remain unresolved as if no one cared. I’m in the Czech Republic (again) and I can’t make/receive calls (again). Most of the time the network doesn’t even connect. Another (non-O2) SIM works no problem. Help?

  • misswaaaaagh
    Misswaaaaagh (@misswaaaaagh) reported

    @goblinshagger @SimonCBondar @O2 They've told me I can't even cancel until this fault is fixed..

  • poptrash1
    Gary 💙 (@poptrash1) reported

    @O2 OGs of data roaming!!! Dont think so! In Greece cannot get roaming. Spoke with agent this morning. She promised to call after speaking to the “back office” but hasn’t bothered to do so. Can you help with this poor customer service?

  • snich84
    Stuart Nicholls (@snich84) reported

    @O2 hi I’m trying to use a priority code for virgin wines but it says the code isn’t recognised. Can you help?

  • jav_998
    Jav (@jav_998) reported

    @O2 I set up an o2 account it says it will take 48 hours to set up and if it doesn’t let me log in, I should to contact help. It’s been two days

  • goblinshagger
    Pheel-it Steak (@goblinshagger) reported

    @misswaaaaagh @SimonCBondar @O2 You have a 14 day cooling down period so I should be fine hopefully!