O2 Outage Report in Borehamwood, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Borehamwood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Borehamwood, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hackney, Hammersmith, Wembley, City of London, Poplar, Hemel Hempstead, City of Westminster, Southall, Ealing, Hayes, Barnet and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| Hackney |
Phone | |
| London |
Phone | |
| Hackney |
Phone | |
| London |
Phone | |
| Hammersmith |
Internet |
Community Discussion
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O2 Issues Reports Near Borehamwood, England
Latest outage, problems and issue reports in Borehamwood and nearby locations:
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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Omar Mansoor
(@OmarMansoor) reported
from
Poplar, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.
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لويد سا
(@iLloyd_Sa) reported
from
Hillingdon, England
@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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Sophie Donnelly
(@sophiegdonnelly) reported
from
City of London, England
@O2 please can you do me a favour and dm me so I can give you my friend at works number to call her back - she has some questions about her phone contract and nobody on your customer care line seems to know the answers - don’t make me listen to her ranting anymore pls 😢😢😢😢😢
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juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone
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Elissa Da Costa
(@Elissa524) reported
from
St Albans, England
@O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly
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John Sheppard
(@johnsheppard71) reported
from
Chalfont Saint Peter, England
@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Thinkbig26
(@Thinkbig261) reported
from
Stratford, England
@O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!
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Chloe Finlayson
(@chloefinlayson) reported
from
City of London, England
@naomihall_ @O2 It’s so frustrating! When I checked yesterday it said service was fine in Islington but then when I got home had to data there either 😥 glad it isn’t just me having issues though
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
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Neil Nutbeam
(@NeilNutbeam) reported
from
Hillingdon, England
@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Craig Canfield
(@Craigcanfield) reported
from
Welwyn Garden City, England
@O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr
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Omar Mansoor
(@OmarMansoor) reported
from
London Colney, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
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juliet gough
(@juliet_gough) reported
from
London Colney, England
@O2 I tried. I think you guys list connection. The guru went to check and never came back!!! 🙈😩 @o2 #o2guru
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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2 for flinching
(@2_4_Flinching) reported
from
Camden Town, England
@O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Hare
(@harey2805) reported
@O2 customers services not responding to my many attempts to call and get an explanation for an issue with an order for a new monthly contract. V poor service. I need someone to contact me asap.
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Alan I
(@Wevligear) reported
@O2 HI, seem to be having issues disabling o2 marketing texts. The contact preferences page in my account on the website "strangely" doesn't work and the 2220 number has a technical issue. I tried 2220 like 6 months ago and it also had a technical issue then.
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Natalie Ward 💙
(@natalie_ward1) reported
@O2 Have finally managed to chat with someone using your live chat feature in the app - funny how I had to say I wanted to upgrade to get to speak to someone!! They’re also however not much help - Why in this day and age are we still in the ‘try turning it off and on’ mode?!
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DOGTITS
(@Great_O_Hex) reported
@O2 There is no option on your customer service number which relates to my issue. I've tried everything to get to speak to someone other than Twitter, so I'm trying that. Pls follow back so I can DM.
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Natalie Ward 💙
(@natalie_ward1) reported
@O2 any danger of any help? Had a new phone yesterday, did a sim swap and now neither phone has any service, meaning I’m unable to make or receive calls and your 202 telephone service is less than useless!!
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Angie Pietersen
(@PietersenAngie) reported
What has happened to @o2 customer service? Phones not answered for over 1/2 hour if at all, Live chat too busy…I can book callback for 16th December though!! Time to move?!
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Luke
(@ltm8798) reported
@O2 hello I have tried to chat on the app but not working I can't pay part of my device plan but I have paid the rest can I get some help please to make a note of this
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tydollasign
(@tyes_xo) reported
@O2 I’m being overcharged on my phone bill for my phone that I’ve already paid off. Tried calling customer service twice and got hung up on by a machine. This needs to be sorted out ASAP
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Kelsey Morgan 🇯🇲🇯🇲🇯🇲
(@iamkelseymorgan) reported
@O2 can someone help, I’m trying to pay my bill for the last few days and the now being threatened with line turning off!
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Toby Shaji
(@TobyShaji) reported
@O2 you’re customer service is appalling, i was on a call for two and a half hours yesterday trying to sort out a settlement fee and i get kicked out of the call while i was on hold, i call back today and you’re company keep throwing me between departments, truly disgusted.