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O2 Outage Report in Borehamwood, Hertfordshire, England

Why is my O2 service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Borehamwood, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Paddington, Wealdstone, City of London, Hackney, Barnet, Kensington, Poplar, and Muswell Hill.

CityProblem TypeReport Time
London Wi-fi 11 minutes ago
London Phone 2 hours ago
Hammersmith Internet 4 hours ago
London Phone 1 day ago
Enfield Town E-mail 1 day ago
Hammersmith Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • stourdave
    Dave (@stourdave) reported from Tottenham, England

    @O2 Yes #stop please **** off with this shit. I only accidentally liked your ad while I was scrolling and you've bombarded me ever since. Your signal is shit anyway.

  • CraigFamilyBlog
    Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • Greekphotoguy
    Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

  • Greekphotoguy
    Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • AndrewTRIrwin
    Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • stourdave
    Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • PaulWRamsay
    #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • DavidZachary_
    David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • thespacedmonkey
    Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • claireelizabxth
    Claire (@claireelizabxth) reported from Poplar, England

    @O2 have been a customer for over 20 years.

  • MabdiNur1
    Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • Nico_Macdonald
    Nico Macdonald (@Nico_Macdonald) reported from Poplar, England

    @O2 There is/was a problem with your online payment system application, as your call centre colleagues note, but there is no pinned Tweet about this and nothing on your Web site (which prioritises upwelling to your customers more than facilitating them paying their bills)

  • endaguinan
    Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • StephenKingsley
    Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

  • aktyrrell
    Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • jonnyrotton1989
    Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • banafshbanafsh
    banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • rafthemaster
    Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

  • amnajanine
    𝖆𝖒𝖓𝖆-𝖏𝖆𝖓𝖎𝖓𝖊 👼🏻🕊 (@amnajanine) reported from Poplar, England

    Keep getting calls from Botswana and Guyana every 5-10 mins and have over 100 calls now it’s acc pissing me off. And now from Guinea too! Seems like this is an @O2 problem where is the solution 😠

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_uk44
    I am just me (@andy_uk44) reported

    Will be giving up with @O2 and my phone as the signal is not good enough at home as the signal fails to reach my phone and causing a nuisance with only 1 bar yet the transmitter is like half a mile away so it’s not giving a strong output for my phone

  • davidpatrick
    davidpatrick (@davidpatrick) reported

    @O2 Have done as you asked, and sim does not work in another phone. Think that shows it to be an issue at your end and not with the phone or hardware.

  • lisa6974
    lisa guy (@lisa6974) reported

    @O2 Just data. As we are moving we have no WiFi. So reliant on data and it just is not working 🤬🤬

  • alicelangxo
    Alice (@alicelangxo) reported

    @O2 no response from you again! Brill service 🙏

  • PSivewright
    peter sivewright (@PSivewright) reported

    @O2, Hi there, Christchurch closed as I entered use noe. Going to Bournemouth castlpoint. Can you help me get my free coffee there?.

  • chels_louox
    chels (@chels_louox) reported

    @O2 I need assistance ASAP regarding my phone bill that is overdue! I get paid my wages this week fri as I am skint until then. so is there anyway my service can be put back on? as I need the data connection for work. I am a NHS care worker and I have work tomorrow!

  • mike_mellish
    Mikey.M (@mike_mellish) reported

    @O2 As an existing customer I was just wondering how do I get one of your fab surprise boxes I’ve also just taken out an extra contract with yourselves too

  • wilcochris
    Chris Wilcox (@wilcochris) reported

    @O2 The big question is: are you going to be like the others that look after their customers and reintroduce roaming charges. You’ve already dropped down your AU allowances when you said you wouldn’t

  • KinshukaLucrin
    That #BLM #KroenkeOut Bun ✊🏿✊🏾✊🏽 (@KinshukaLucrin) reported

    Hey @O2! My partner just got himself a Samsung Smartwatch 4 and is wondering how to activate the LTE features! It says he need a barcode but we can't seem to find any? A little help would be grand.

  • johannablake
    Johanna Blake (@johannablake) reported

    @O2 I have been trying to deal with a fraud issue since January and have rung your help desk every 3-4 weeks and still nothing has been done. Last week I raised a formal complaint and was told someone would ring me within 48 hours, it’s now been 10 days and nothing.