O2

O2 Outage Report in Borehamwood, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Borehamwood, Hertfordshire, England 01/01/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Borehamwood, Hertfordshire, England

The most recent O2 outage reports came from the following cities: St Albans, Hammersmith, London, Hemel Hempstead, Southall, Welwyn Garden City, City of London, Hackney, Paddington, City of Westminster, Enfield Town, Hayes, Hertford, Islington and Waltham Cross.

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City Problem Type Report Time
United KingdomSt Albans Phone
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • conor_wisson Conor Wisson (@conor_wisson) reported

    @O2 I’m trying to pay my bill but it won’t let me add my payment card. The O2 app told me to contact my bank and they don’t see any issues with my card for why the payment can’t be added or paid. Please advise on next steps.

  • paulica1212 paul hedges (@paulica1212) reported

    @O2 @OakNational shame you dont care about customers with no service for 4 months and wont even give compensation ps i am a carer and need my phone

  • Steph_HRhodes Steph (@Steph_HRhodes) reported

    @O2 🤔 not very good considering we are in a pandemic and you are offering apple watches through my O2... EE are offering them as my partner was able to get one, not a very good service O2.

  • PattonKieran Mr K (@PattonKieran) reported

    @O2 awful response to my Dm

  • Teresadrury9 Strictly Teresa (@Teresadrury9) reported

    @O2 ordered a new phone on Sunday, due Monday. Still not arrived and unable to track on DHL? Maybe a refund please? Cancel account and I will purchase a phone from the shop.

  • MWCFC_ Mitchal'W (@MWCFC_) reported

    @O2 Hey, this is not working for us. She is no longer an o2 customer. We are trying to unlock an iphone 6 she had from a contract with you guys some years back. Is there any way of just sending you the imei number to get this unlocked? Thanks.

  • givemeabreak303 gigi (@givemeabreak303) reported

    @O2 Hello I just made an order online for a new sim but I put the wrong email address can you please help??

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported

    @O2 I have never in my life experienced such difficulty trying to resolve a problem with a company. Hurdle after hurdle. All we require is an expert in network technical support (not phone support) to email. Is that really not possible?

  • Troubz_Char Troubz (@Troubz_Char) reported

    I can't understand why @O2 bank details to PAY THEM is such a well guarded secret. Just DM me your details so I can pay the stupid handset fees that you charge separately from the airtime & stop mashing up my credit 🤬

  • Christi78123264 Chris s (@Christi78123264) reported

    @O2 Honestly its to complicated now im worn out but I have to pay for a phone that's never getting delivered an the contract