O2

O2 Outage Report in Borehamwood, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Borehamwood, Hertfordshire, England 01/17/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Borehamwood, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Hammersmith, London, City of London, Ealing, City of Westminster, St Albans, Hemel Hempstead, Southall, Welwyn Garden City, Hackney, Paddington, Enfield Town, Hayes, Hertford and Islington.

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City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCity of London Phone
United KingdomEaling Phone
United KingdomCity of Westminster Phone

Community Discussion

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O2 Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • NokkTheDwarf roger (@NokkTheDwarf) reported from Poplar, England

    @O2 your priority ticket service has not let me click on continue to buy the tickets (it is greyed out). This is the first time I have used the service and it isn't a good experience.

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • a1_nos A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • Indian_Thriller Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • torgo Daniel Appelquist (@torgo) reported from London Colney, England

    Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.

  • brineferry HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • misswotless1 Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • lordshaun_ Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • garywebbTHFC Gary Webb (@garywebbTHFC) reported from St. Stephen, England

    1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • Palouisea UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • trishmadge Trish Ashton (@trishmadge) reported

    @O2 I’ve been trying to get through to customer services since Saturday but just get left on hold for ages. I’m worried my my o2 account has been compromised and yet can’t report it 🤯🤯 I’ve already dmd you but that’s taking hours for response too!

  • jamesBl4c James Blackman 🌹 (@jamesBl4c) reported

    @Daisiver29 @O2 Yep... and when I go to my clients with software licenses and say we're putting your fee up by 5% they throw the teddies out the pram and tell us to **** off.

  • tiny_mischief Shaunna (@tiny_mischief) reported

    Another £3.50 per month for falling Customer Service, worsening signal and nothing else special. Sorry @O2, after over 10 years with you, this will be the last contract with you

  • the_wilko Ben Wilkins (@the_wilko) reported

    @O2 our family has 3 contracts with you and my wife and I have been customers for 18 & 16 yrs respectively. This is an absolute joke, your service has been getting steadily worse and this price rise is totally unacceptable. PS Don’t bother with your cut and paste response.

  • geath81 Gavin Heath (@geath81) reported

    @KTMGav @O2 I switched to Tesco from o2, not only is my bill cheaper, I get club card points & they use o2 network anyway

  • leylights barold. (@leylights) reported

    Hi @O2 I've tried your chat via the app for days now, and it constantly says you're busy. So maybe you can help here. If I change my sim only tariff to one with more data, does it restart a 12 month contract, or will it still end the same month as my current contract? Thanks

  • OfficerClass73 Attlee's PeakCap (@OfficerClass73) reported

    @Daisiver29 @O2 Tesco for me..They use the O2 network aswell

  • dhlexpressuk DHL Express UK (@dhlexpressuk) reported

    @dennigan_tyson @O2 Hi Denni, really sorry to hear this. Can you please send me a DM with your tracking number so I can help with this? Kind regards, Billie

  • robA89 Rob Auld (@robA89) reported

    Bad enough @o2 slapping a 13.4% price increase, but then taking another 3.9% just because they can! #o2PriceRise

  • jane03832094 jane (@jane03832094) reported

    @ryanmichael22 @O2 I have the EXACT issue as you!!! 2 months ago ordered an upgrade and DPD did not deliver. I am at my wits end with it, o2 won’t cancel the upgrade and we’re left paying for something we don’t have 🤬