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O2

O2 Outage Report in Borehamwood, Hertfordshire, England

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Borehamwood, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Borehamwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Borehamwood, England

The most recent O2 outage reports came from the following cities: City of London, London, Hammersmith, Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Paddington, Wealdstone, Hackney, Barnet, Kensington, Poplar, and Muswell Hill.

CityProblem TypeReport Time
City of London Internet 2 days ago
London Wi-fi 3 days ago
London Phone 4 days ago
Hammersmith Internet 4 days ago
London Phone 5 days ago
Enfield Town E-mail 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Borehamwood, England

Latest outage, problems and issue reports in Borehamwood and nearby locations:

  • HowarthCharles
    Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • NeedMoreTea
    Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • SerbayOzcann
    Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • Mr_Rafal
    Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • bukachef
    Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • allyc375
    Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • London_W4
    Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • love_kittyket
    Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • ChiswickRFCGirl
    Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, England

    Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

  • SerbayOzcann
    Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • JohnTillUK
    John Till (@JohnTillUK) reported from City of London, England

    @yamesh Alas as I’ve never left them - after 23 years so far - I don’t think it includes me. Still waiting for @o2 to recognise my loyalty though

  • RoslynBriggs89
    Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • Zenwork21
    Zenwork (@Zenwork21) reported from Poplar, England

    @O2 simply unbelievable your tech and security department are not really good stop these damn scam calls #o2

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • FernScottt
    Fern 🖤 (@FernScottt) reported

    @O2 @O2 It’s been over 5 days now since I was told my issue would be resolved in 5 days.....what now?

  • SzebertMichelle
    Michelle Szebert (@SzebertMichelle) reported

    @O2 can u please tell me if there is a problem with the live chat? I’ve been trying for days to get in contact regarding my sons phone but constantly saying the agents are busy.

  • sparkyshiny
    Sparky Shiny (@sparkyshiny) reported

    @O2 Many times yesterday and today, it was made by the self service option of texting PAC to 65075.

  • NomadicIroh
    🇹🇿🇮🇳ig:@wordsofatlas🇸🇴🇾🇪 (@NomadicIroh) reported

    @O2 I'm trying to cancel @disneyplus but the app and online aren't working so I can't. If I get charged y'all better give me compensation for all the stress you're putting me through

  • tjcarter87
    TC (@tjcarter87) reported

    @O2 Hi. Been trying to give you a PAC code on the App to bring a number over to you, but keep getting emails saying I failed security and the port was unsuccessful. 5 times now. Phone keeps telling me to do it on the app then cuts me off! Help!!

  • lourob13
    Louise Robertson (@lourob13) reported

    @O2 is there any way to speak to someone about my phone? I keep getting cut off when calling 202 and online chat won’t let me ask anyone for help.

  • sarahconkling
    SJC (@sarahconkling) reported

    @O2 I have not had signal in SW19 or Mitcham since yesterday afternoon. When will the service be back? Can I get a refund on my bill?

  • ChrisAdamsFabs
    Chris Adams (@ChrisAdamsFabs) reported

    Hi @o2 I’ve just been through the process of ordering a new phone from you guys. Got to the payment page and halfway through it crashed. Got a load of paperwork through to my email address. Not sure if it has gone through or not. Can you help? 🥰👍

  • djmrx
    Red For Life (@djmrx) reported

    @O2 I understand that but why do you make it so difficult to book a port online? Wouldn't sorting your online problems out take strain off the call centre staff? If I could have sorted the port out online I wouldn't have had to call up.

  • TheBigLittleSis
    Big Little Sister (@TheBigLittleSis) reported

    @O2 Hi I DM'd you as requested no reply. Not feeling that confident with yr service now. I have the details from you definitely says before new year and its 2 wks past now. Plus I'm going to lose the chance of the 20% discount. Not happy @O2