O2 Outage Report in St. Stephen, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in St. Stephen, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in St. Stephen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near St. Stephen, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Chesham, London, Luton, Harringay, St Albans, Camden Town and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 Chesham |
Phone | |
| London |
Internet | |
| Luton |
Phone | |
| London |
Total Blackout | |
| Harringay |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near St. Stephen, England
Latest outage, problems and issue reports in St. Stephen and nearby locations:
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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:)
(@yas_fiara) reported
@o2 the customer service is not picking up! Need to assistance
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Chloé Nicole Yates
(@chlo_yates95) reported
Once again absolutely abysmal service from @O2 Can someone actually tell me of a decent phone company that actually help you when you've got a query?
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Blue Goose Eco Coffee Pods
(@BlueGooseCoffee) reported
@O2 Hi. I'd love to get your thoughts before you close at 10pm. Plus let me know a number I can call - there absolutely no number on your website and my02 chat function is saying 'no experts available' too so any help you can give.... Thanks 👍🏼
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Suzy
(@suzymckeon) reported
I need help. @O2 just tried to switch to O2 but my address doesn't appear. Customer services person hung up on me after being on phone hold for 19 minutes.
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sammie
(@xxxsammiexxxxx) reported
@O2 how can I get a booster or someone to boost the network coverage in my area. As I’m getting no signal in my household I’m living on WiFi #CustomerServic #o2
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Tony Cann
(@TC47732679) reported
@O2 why are ignoring my complaint? Your phone mast is broke, you answer use WiFi which is not supplied by yourselves. Why should I pay for a service you are not providing?? Escalate this to a manager #complaint #o2
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just me
(@BluesnJazzxx) reported
@O2 since you joined forces with virgin media, it has been physically impossible to speak to any kind of customer service agent either via the app or over the phone. I refuse to waste any more time trying to contact you to discuss my account and would just like to cancel my
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Jo Newbery
(@JoJobrace) reported
@O2 you really need to sort out the lack of signal here in CR6. My smart meter has never managed to send a reading and my family who are staying with me have no service either from O2. EE have boosted our signal, you need to do the same
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sammie
(@xxxsammiexxxxx) reported
@O2 I’ve done all the tips, there is a network issue at my post code. It needs looking into
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Simon O'Hara
(@simon_ohara) reported
@O2 Hi there, I’ve been held in a queue now for 50mins on your customer service line. Just trying to sort out a contract cancellation. Any idea when my call will be answered??