O2

O2 Outage Report in St. Stephen, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in St. Stephen, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in St. Stephen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in St. Stephen, Hertfordshire, England 12/04/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St. Stephen, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Wembley, Hemel Hempstead, Barnet and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomWembley Total Blackout
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near St. Stephen, England

Latest outage, problems and issue reports in St. Stephen and nearby locations:

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • gigsmad David Donnelly (@gigsmad) reported from Camden Town, England

    @O2 Went to shop to collect my phone, they were great at helping to flog cases, when I asked for help to set up, their WIFi is rubbish. I just spent a lot off money FFS!

  • RaviDheer Ravi Dheer (@RaviDheer) reported from London Colney, England

    @O2 I'm sick to death of your network. I'm trying to pay you and I can't. Now I'll wait for some fool to contact me. I give up with this pathetic network.

  • smileyyearwood Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England

    I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

  • tanfish38 Tanya Fisher (@tanfish38) reported from Chesham Bois, England

    3rd day with no signal @O2 🤬

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!

  • stourdave Dave (@stourdave) reported from London Colney, England

    @O2 How did this shit happen

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • AndrewTRIrwin Andrew Irwin (@AndrewTRIrwin) reported from London Colney, England

    @EmmaShubrook @O2 Agreed. I have no signal at all

  • alechendry Alec (@alechendry) reported from Camden Town, England

    @fortheride @O2 Also, try taking your network selection off automatic, and switching to AT&T, I generally find them better - but results may vary depending on pairing agreements.

  • AshleyLlewellyn Ashley (@AshleyLlewellyn) reported from Barnet, England

    I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.

  • PaulWRamsay #HellomynameisPaul (@PaulWRamsay) reported from London Colney, England

    Really bad service from @O2, having calls from a shop to pressure into upgrades, no really clarity when calling 202 to ask what’s going on-I think I need a new network!

  • ItsMeEllisxD Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.

  • jmcomms Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • CraigFamilyBlog Hayley & Gavin (@CraigFamilyBlog) reported from St Albans, England

    Gav and I have had no mobile phone service for 3 days, but I have no service to call @virginmedia to let them know! It happens far too regularly. Just spent the morning searching for a new deal. @O2 looks like the best so far!

  • DimitthriV Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JACarballoG Jose A Carballo (@JACarballoG) reported

    @O2 shame on you that to downgrade takes 5 different advisors and 30 minutes to hang up on me but if it is to upgrade it takes 1 advisor and 5 minutes.

  • JordanDavies111 Jordan Davies (@JordanDavies111) reported

    @O2 Virgin won't give me internet. Haven't for almost 2 months. Won't fit it Won't let me cancel Keep me paying Won't give me data to work (I'm with 02) They owe me over £2000 @LutzSchueler please help this has gone on for so long there is nothing I can do

  • TemporaryCarpet Jason the Rude Turtle. (@TemporaryCarpet) reported

    @O2 @virginmedia I don't even know the account number or the telephone number for this sim card because it never has, and never will be used.

  • JacquiWilkie2 Jacquinotmybag (@JacquiWilkie2) reported

    @O2 No help at all

  • eiksham Sham (@eiksham) reported

    @O2 why have I have been waiting months for a refund??? Absolutely terrible service and customer service even worse!!! Going round in circles. Please help.

  • TomTheForestFan Tom 🔴⚪️🔴🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TomTheForestFan) reported

    @O2 why have I just been told by one of your customer service advisors the reason my signal is poor and struggling to work is because a lot of people are using the network? Why is this my issue? If your infrastructure isn’t in place you shouldn’t be selling contracts to customers

  • neonexy becks (@neonexy) reported

    @O2 Just had a message off u guys saying have used all my data this month but mobile data on phone is saying a still have 1gb left.any ideas what’s going on? Also message said unused data gets carried over 2 next month but mine never has & I generally use 3gb less than allowance

  • FranHawkins91 Francesca Hawkins 🎀 (@FranHawkins91) reported

    @O2 I made a complaint over 2 weeks ago now I was promised I’d get a reply by 5 working days!!!

  • princess_knicks princess knickers (@princess_knicks) reported

    @O2 It’s been at least 6 months. I didn’t care until I needed to call someone within the dead spot because their house alarm went off - then it became a huge problem! The area probably only covers a block/half a block but it’s within london zone 1.

  • JacquiWilkie2 Jacquinotmybag (@JacquiWilkie2) reported

    @O2 my daughter and I are having intermittent Wi-Fi issues on our phones laptop connection is fine so problem seems to be on phone