O2 Outage in Ampthill, Central Bedfordshire, England

@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

@O2 not happy 😞 Waiting on a new sim. Meanwhile my current one has lost ALL signal. Wi-fi won’t fix my family calling in an emergency or important texts. 2 days now.

@O2 what’s happening with signal in Bletchley! Getting nothing at all unless on WiFi, 2 days it’s been now.

@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

@3mziboo @O2 I’ve never got anything much out of o2 other than a bad deal for an existing customer. Contracts up in October though so maybe...

@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

@O2 hi. Been having an issue with sending sms for several months - phone says the message failed but the recipient sometimes does receive it despite it saying that. Happens to other o2 users around me too.

Well @O2 in centre mk, you've just lost 2 customers. There was 4-5 of you in there, 1 lady was dealing with customers. The rest of you just chatted to each other while we were there for 15mins. Not 1 of you asked to help. Off to find another shop.

@ThreeUK absolutely shocking level of service in the 3 Bedford store. 14 years a customer - Gone! Hello @O2 :)

@CPWTweets It was a mobile number and it sounded like a call centre. At no point did the caller say they were from CPW until I asked. They wanted to offer an upgrade on my @O2 mobile.. I am a business customer.

@O2 I keep having the same issue if I’m at home or out and about. Not able to send or receive texts and can’t use the internet.

@O2 need to sort this issue out quick... I haven’t had any signal or internet at all since yesterday morning!!! Doesn’t help the person next to me is also on O2 with full signal!!!

@O2 service back up and running for me, a blip in what 12 years service, can’t really complain about that.

All these people getting pissed about @O2 being down all day spare a thought for all of us on @EE who have had to have their hotspot turned on all day and used all their data up just so you can keep your Snapchat streaks going.

@O2 Whilst it’s easy to complain, it’s far better to praise for the constant updates and communication. Clearly a huge issue which isn’t as simple as some would think to fix. Keep it up folks!

@O2 dear o2 as a loyal customer of yours for many years, I hope you don’t expect us to have to pay for today given that the only time I can use the internet or make calls is when connected to Wi-fi. Absolute disaster. I will be checking my bill to make sure today isn’t charged.

@giffgaff @O2 so the networks been down almost 12 hours and there’s been no text message apology (as we can’t access the Internet) and it’s STILL DOWN. I’m paying money for this and not receiving a service.

**** o2 the worst network provider. #o2down @O2

@O2 “please use our status tracker” your status tracker that doesn’t work along with everything else you provide🙄 awful.

@O2 It’s still not working for me x

Looking for a reliable phone company. @O2 dont give a **** about long standing customers.

@ninepine @O2 Chances of #02 doing work in this area are minimal. They’ve never bothered trying to sort out reception up here. Awful company only interested in sales on false promises. Can’t have been them!!!

@O2 I’m having issues with my payment on my monthly plan. It is saying unable to process but I’m am not sure why.

@ThreeUK @ThreeUKSupport @O2 @EE @VodafoneUK What a nightmare for the UK. You couldn’t provide a basic signal if someone’s like depended on it... which apparently it does.

@SophiaMyles @EE Just called @O2 worst lol

@O2 your online chat service is utterly useless. Someone says hello and then they don't reply again!

@ifrha3 @O2 I wouldn’t be surprised that it’s somebody working for @O2 who’s doing this, as they are a complete scam! They’ve barred me from making calls and whenever I’m trying to call them from another line, they hanging up! The worst part is, I’m abroad!!

I rang @O2 because my bill has been paid but my phone has been disconnected (the deal with that mate) and the woman who I spoke to was so god damn helpful, she was lovely! I can’t remember her name and that’s annoying, but I hope you have a great day!

Dear @O2 I've sent you a DM about where is my £116 that I'm owed since the phone was cancelled. You've replied with the usual "We are sorry. Our social teams are extremely busy. This means we can only support those who need help most" so maybe this'll grab your attention.

@O2 can someone reset my o2 login as I have ported my number to you now my o2 app won’t login