O2 Outage Report in Letchworth Garden City, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Stevenage, Bedford, Buntingford and Wixams.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty
(@Shabbychic9607) reported
@O2 can I please get some help regarding a new order at all. I can’t access my online account or the app
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Slippery Biscuit
(@_AllTheSocials_) reported
@O2 I have a text saying I owe money and that I will get a charge if I don’t pay it but the myO2 app says I don’t owe anything. I’ve tried your virtual assistant but it refuses to put me through to someone. I have hearing issues and find it hard to use phone. Can you look into it
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Aaron
(@AaronL98) reported
@O2 Sent an issue via DM
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ciara🌻
(@cixrhlx) reported
Shockingly bad customer service from @O2 today regarding trying to file an insurance claim for my stolen phone. 1 store visit & 3 one-hour long phone calls and nothing has been done still 😫😫😫😫😫
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AmbrosineShitrit 🇮🇱🇬🇧
(@AmbrosineShitr2) reported
@O2 twice I paid online for a product no confirmation email just send me to South Africa customer services so £45 taken from my account no product
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Mr_Critcho
(@mscYNWA) reported
@O2 20 years as a customer and get treated like 👎 over a new phone. Anyone using 02 insurance beware they send you faulty handsets without genuine parts and then hang up on you when you call to see if you can upgrade early and get told to do one or pay up. Awful.
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SDC1
(@SDCForeverMe) reported
@Ofcom @O2 Days on and I have nothing from O2 regarding their Mast Fix. All the while, I have sent an official complaint to them. They also seem to be not answering my questions, so I will continue until we get progress. Anyone have an idea who to further escalate this to?
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Carey Canavan
(@CLizzle86) reported
@O2 I honestly cannot believe the lack of customer service, I have called, emailed the CEO, tweeted and been in your store what does it take to contact a customer back???
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SAF
(@The1LikeSaf) reported
Great service from @O2. Me and the Mrs out of contract, on exact same tariff and price. She gets offered a cheaper upgrade deal with the same tariff, but when I call to upgrade, that deal can’t be offered to me. Wonderful customer service! 👍🏼
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Desislava Danailova
(@ddanailova82) reported
@O2 Pay monthly customer thanks for the quick reply