O2

O2 Outage Report in Letchworth Garden City, Hertfordshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Letchworth Garden City, Hertfordshire, England 02/06/2026 16:00

February 06: Problems at O2

O2 is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Letchworth Garden City, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Luton, Bedford, Buntingford and Wixams.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomBedford Internet
United KingdomBuntingford Total Blackout
United KingdomBuntingford Internet
United KingdomWixams Wi-fi
United KingdomBedford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • 71Boz Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • PoppyL16 Poppy LeMar (@PoppyL16) reported from Bedford, England

    @O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • londoner337 londoner337 (@londoner337) reported

    @O2 hello, I’m an O2 customer and have the o2 priority app. Is it true that I will not be able to log-in to o2 priority to buy presale tickets whilst being abroad on holiday?

  • Frugal_ways Deano... (@Frugal_ways) reported

    @O2 Next the advisor went off on a rant about, "How much easier it is to use the O2 app" I then asked (again) why I received a text saying payment was successful, when no payment was made? O2 advisor answered, "I don't see what the issue is, no payment has been taken!"

  • JunJunWan1 Jun-Jun Wan (@JunJunWan1) reported

    Customer service should not be so bad in the era of AI @o2 @vodafone_de @Telefonica_En

  • swimbreatheswim Harbinger of Gloom (@swimbreatheswim) reported

    @RichJ1980s @O2 @my_prsnt Same problem here

  • Turtleflea1 Justin Smith (@Turtleflea1) reported

    @virginmedia after SIX calls to your customer services I still can’t log into my account. No emails for over a month. I was promised this would be resolved in August. Terrible service. @O2 please message me!

  • rharrassment09 Rachael H (@rharrassment09) reported

    @O2 please can I have some help on using my mobile in New Zealand please?

  • whitelegg1 nicola whitelegg (@whitelegg1) reported

    @poppytailsandtr @virginmedia @O2 I am having the same problem

  • johnboy2806 Jamma (@johnboy2806) reported

    @O2 if you aren't able to help via X, it might be useful to stop directing people here for help on the priority app!

  • LorraineTarney Lorraine Tarney (@LorraineTarney) reported

    @O2 I have been lucky enough to win a gift voucher from Blue Mondays competition on 31/08/2025. It will not let me redeem code through PRSNT. Can you help please?

  • voluntarybtc Voluntariness&Bitcoin (@voluntarybtc) reported

    @O2 Come on guys, Termination of Contracts only with letter or Fax in germany? Why not with mail like other companies? It's 2025!!! Your service regarding the structure of the website, your keyword function within the search, and your hotline are already completely unfriendly to customers, even if every employee on the hotline babbles something about top service! After more than 20 years I'm out! You're annoying me till the last day!