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O2 outages and service status in Letchworth Garden City, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Letchworth Garden City, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% Total Blackout (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Letchworth Garden City, England

The most recent O2 outage reports came from the following cities: Stevenage, and Luton.

CityProblem TypeReport Time
Stevenage Phone 10 days ago
Stevenage Total Blackout 16 days ago
Luton Phone 20 days ago
Luton Internet 21 days ago
Luton Phone 1 month ago
Luton Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • lornahamblin3
    Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • ohhollygosh
    Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • GoonerKJP
    Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • johndpmc
    none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • PoppyL16
    Poppy LeMar (@PoppyL16) reported from Bedford, England

    @O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2

  • juliet_gough
    juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • MarkstanYoutube
    Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • 71Boz
    Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • SteveAttw00d
    Steve Attwood (@SteveAttw00d) reported from Ampthill, England

    @O2 @tescomobile your claim to cover 4G for 99% UK population isn't my experience. I don't think you can back it up. Often I switch to 2G just to get a phone signal that works.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • shazagroovy
    groovy (@shazagroovy) reported

    @macca2002 @O2 As usual o2 you never reply really bad customer service

  • DeeOgunbiyi
    Dee (@DeeOgunbiyi) reported

    @O2 Some third parties are permanently able to run cheaper deals than @O2 can - make it make sense… I was promised a call back in relation to my complaint which remains outstanding. I was meant to be called yesterday

  • StevieDee710
    StevieDee (@StevieDee710) reported

    @paulineb1956 @O2 I’ve been with O2 for ages too. I’m quite loyal to most service providers but when they mess me about….

  • tonywelsby
    Tony Welsby (@tonywelsby) reported

    @Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.

  • LandFrances
    Frances 🍀 (Proinséas) (@LandFrances) reported

    @O2 why am I being refused an upgrade after 14 year of being a loyal customer with 2 contracts!! Disgusting way to treat loyal customers I’ll be going to Sky as it’s shocking! Not once has my bill even been paid late

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

  • HannahKBardell
    Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported

    @O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated

  • d_riley93
    Daniel (@d_riley93) reported

    @O2 have you had any reports of no mobile data signal in the Menston area of Leeds (LS29)

  • lifeiz2short4lv
    romy (@lifeiz2short4lv) reported

    @O2 I’m disappointed with your service. I paid for my order and ported my number to O2, but I’ve had no proper support at all.I’ve called customer service multiple times and even messaged here on X still no response. This iscompletely unacceptable #O2 #CustomerService #Complaint

  • StevieDee710
    StevieDee (@StevieDee710) reported

    @O2 Offer is fine. Service poor.