O2 Outage Report in Letchworth Garden City, Hertfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 18: Problems at O2
O2 is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (27%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Biggleswade, Stevenage and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Biggleswade |
Total Blackout | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Phone | |
| Stevenage |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Willis 🇪🇺🏳️🌈🌏🌳🎹🎙️🚶♂️💡🐾
(@willis_talks) reported
@O2 how can I speak to an agent? I'm abroad and your customer services options via my O2 are useless.
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Boyzieboyzie
(@Boyzie_32) reported
@nothing are you not going to address the green tint issues the Nothing Phone 1 is facing? U.K. based customer here, pretty gutted I’ve had to send the original purchase and replacement back to @O2. Unfortunately it’s a refund for me now! Surely you can’t just keep selling them?
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Emma Enzyme 🇵🇸 🇺🇦 🇾🇪
(@EmzieLangan) reported
@O2 I still have no service after 2 weeks. When is this going to get sorted out? The customer service I've had surrounding this issue has been appalling
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Dave B.
(@AltDaveB) reported
@O2 "You can now choose to change your scheduled payment date in your My O2 account." Uh - seems somewhat contradictory to the information than in your help files. So how do I change my billing date going forward?
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Richard Bartlett
(@RichBartlett) reported
@KathrynABrown @OpenreachHelp I would personally recommend moving from wired broadband to 4G, I just tested my @O2 broadband and I’m getting 23 Mbps download and 14 Mbps upload. Alternatively get an ADSL router with a 4G SIM in it for backup when your broadband goes down.
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mark
(@markcoss29) reported
@adamocarroll @O2 Wouldn’t bother sending a private message either mate - I’ve been trying to get something sorted for over a week through their “chat service” awful.
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Gurkan Oluc
(@grkn) reported
@mitchfriedman5 @O2 Do they still process images with unbelievably terrible resolution?
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Alexxxxxx
(@alexxxxx15035) reported
@O2 why are you an absolute utter piece of ******* ****? no option to cancel/pay off my contract in your app and 45 mins and counting on hold. **** you and off to @EE I go
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Gareth
(@gjmarklew) reported
Preparing to move house is stressful enough without poor customer service like @O2 whose site sent me around in circles for an hour before an advisor informed me that they can’t accept advance notice of changes in details and @virginmedia whose chat service has a 45 minute wait.
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Rob
(@RobCliv3) reported
@O2 how long until you fix the network issues in Wandsworth? It has been down for quite some time now and I need my phone to work.