O2 Outage Report in Letchworth Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at O2
O2 is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (48%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (1%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Biggleswade.
| City | Problem Type | Report Time |
|---|---|---|
 Biggleswade |
Total Blackout | |
| Stevenage |
Phone | |
| Luton |
Internet | |
| Luton |
Internet | |
| Luton |
Phone | |
| Stevenage |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
-
Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
-
Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
-
Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
-
bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
-
Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
-
Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
-
Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
-
Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
-
juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
-
Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
-
Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
-
Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Corgi
(@corgicorri) reported
I wanted to talk to @O2 about a tariff. I logged into the app with my fingerprint then (eventually) found their chat service. I was asked for 5 different security facts!! Then it took 90 minutes to deal with my query when a 5 minute phone call would have done it. #covidexcuses
-
ben price
(@doc_price) reported
@ljmuir4 @O2 I’ve been happy with @virginmedia (and have never regretted leaving O2) - they use the EE network.
-
Connor Chappell
(@_ChappellConnor) reported
@O2 having issues with Disney Plus and cannot get through on other help lines etc. Would you guys be able to reply have been waiting all day.
-
Nick Heath
(@nickpheath) reported
@ljmuir4 @O2 Poor. I’ve not used it but I think ee are currently giving unlimited free data to nhs staff.
-
Michelle Black
(@Michelliooo1) reported
@O2 anyone able to help me with a bill query??
-
Jade North
(@JadeNorth) reported
@O2 hi I’m not receiving text messages any reason why? I’ve tried restarting and also removed sim. My phone calls also cut out. Can you help as I need sms for work.
-
Gigi
(@gigi_0110) reported
@O2 Yes, I knew your message was legit. The problem is I get the error code shown in the screenshot when I put in the code, and it won't connect.
-
Rob Coleman
(@robcolemans11) reported
@O2 trying to get through to customer service and all the automated agent does is hang up no matter what option I select. How can I speak to someone?
-
Neil Blackman
(@NeilBlackman4) reported
@O2 I was contacted today by someone claiming to be from the O2 “claims department” on an 0800 number. It’s was a scam call. Wanting my details. Are you aware this is going on. As an O2 customer, please can I ask you investigate
-
Orhan Dalkilic
(@ODalkilic) reported
@O2 have you managed to fix the network problem that has been going on since DECEMBER in CT196AE area? This is getting boring now! Can't connect to live chat in your app for some reason. 4G almost doesn't exist and 3G is useless! Sort this out please!