O2 Outage Report in Letchworth Garden City, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 04: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Bedford, Letchworth Garden City, Welwyn, Flitwick and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Total Blackout | |
| Bedford |
Internet | |
| Luton |
Phone | |
| Luton |
Phone | |
| Luton |
Total Blackout | |
| Luton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle
(@kyleir001) reported
@O2 Hi guys. Upon checking MyO2 to see my data balance, my tariff change that was planned is now different. Instead of giving me an extra 1gb of data, you’re now taking away 2gb and im unable to cancel this. Any chance this can be checked??
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jo davies
(@ultimateblondie) reported
@O2 your customer services is awful. My partner has been waiting for a refund of over £600 after they “accidentally” took it the refund should have been done by 2/11/2021 but no you have just left us stressed with no help
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lisa Manger
(@lisa_manger) reported
@O2 absolute joke service been down since 11 but in store says no issue and online says there's an issue
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Topsicle
(@SteveDarwin) reported
@O2 @MarkEvansO2 promised a call back to help resolve my phone issue on Monday... still waiting on Thursday 😡 #customerservice
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Kat Pollendine
(@KatPollendine) reported
@O2 I sent a DM hours ago and I really need help. I've gone 2 days with a barred SIM, leaving me uncontactable. I urgently need some assistance.
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suzie
(@suzannesafc) reported
@O2 hi i recently signed up for a new contract 10th October the lady in the store put my email address down wrong how do i access my account please
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Laura Dargie
(@Laurad1989) reported
@O2 I had to visit my mum to help her. I’m not with her now. I have access to her account and according to track my order in the app, the order is complete.
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jo davies
(@ultimateblondie) reported
@O2 your customer service is awful. After waiting 11 days from making a complaint for a manager to call us back no one has.02 took over £600 out of my partners bank and keep refusing to help resolve this 7 staff and they have all said different stories on why this happened.
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Quentin O’Blimey
(@QBlimey) reported
Surely @O2 have the worst customer service in the world? Or in my case non customer service
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Teeq 🇮🇳 🇵🇸
(@Teeq8) reported
@O2 I'm trying to start a chat on the app but it doesnt let you!! Such an awful app! I need proof of purchase for my samsung pro book as it's already stopped working and wont charge! Samsung need this. Can this be sorted ASAP