O2

O2 Outage Report in Letchworth Garden City, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Letchworth Garden City, Hertfordshire, England 12/02/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Letchworth Garden City, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Biggleswade.

Loading map, please wait...
City Problem Type Report Time
United KingdomBiggleswade Total Blackout
United KingdomStevenage Phone
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomLuton Phone
United KingdomStevenage Phone

Community Discussion

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O2 Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • PoppyL16 Poppy LeMar (@PoppyL16) reported from Bedford, England

    @O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • 71Boz Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleMissyBoop Adele (@LittleMissyBoop) reported

    @O2 thank you for having the worst automated answer phone system EVER. Beyond frustrating. Response functions don’t work. Such a #bad experience

  • RoryEvaans Rory Evans (@RoryEvaans) reported

    @O2 The staff in your Llandudno store have just been the most unhelpful I’ve ever experienced. Definitely not the service I expect when I have 6 plans and pay over £200 per month

  • Nikig97 Niki ❤ (@Nikig97) reported

    @jamiegreenley @O2 Absolutely shocking, clearly OK to get your cash but giving it back or sorting issues isn't top of their priorities. Good luck back at you.

  • CllrKathleenL Kathleen Leslie 🇬🇧 (@CllrKathleenL) reported

    @O2 is your online order facility broken? I have now tried three times now to purchase a phone. Getting rather concerned 3 mobiles are about to be delivered...

  • Jamesbrooks09 McSauce 👹 (@Jamesbrooks09) reported

    @YoYoYoRW @O2 @skytv Oooo not sure about my TV, my internet possibly has its being awful.

  • treboruk92 Trebor (@treboruk92) reported

    @O2 Your customer service is beyond ****. Been without a working phone for a day now and everyone I speak to either cuts me off or is clueless.

  • Chloe825 Chloe Hawkins (@Chloe825) reported

    @O2 please can someone reply to my DM, I’ve been trying to speak to a manager about a complaint after some appalling service for a week now.

  • arthurliverpool arthur stafford (@arthurliverpool) reported

    @O2 you guys are quiet today; for the third time, why is there zero internet coverage here is TS24 - been like this all day: cat got your customer care mouth?

  • arthurliverpool arthur stafford (@arthurliverpool) reported

    @O2 I simply do not understand your refusal to engage. According to a chat with Trading Standards, I am within my rights to withhold payment for non-service. Therefore, can you please let me and many others know why there has been zero internet connectivity at TS24

  • Jevington John Evington (@Jevington) reported

    I have changed my @O2 mobile account from Business to Consumer. So far so good. However, it is essential that I retain my existing number and I was assured by your team that it would have reverted by now. But it hasn’t, and this is causing me problems. Can you investigate please?