O2

O2 Outage Report in Letchworth Garden City, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Letchworth Garden City, Hertfordshire, England 11/09/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Letchworth Garden City, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Biggleswade, Stevenage and Luton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBiggleswade Total Blackout
United KingdomStevenage Phone
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomLuton Phone
United KingdomStevenage Phone

Community Discussion

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O2 Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • PoppyL16 Poppy LeMar (@PoppyL16) reported from Bedford, England

    @O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • WickhamofWare Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • isthatdan Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • 71Boz Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

  • GoonerKJP Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

  • ohhollygosh Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • MarkstanYoutube Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • juliet_gough juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • Kami2k10 Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • johndpmc none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • Steve_Edwards77 Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • bks67 bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • mrjc90 Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • JanGoodeve Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • larahyearwood Larah Yearwood (@larahyearwood) reported

    @O2 why is there never a good signal or 5G/4G in & around Ashford, Kent?? What exactly am I paying you for?!?

  • lukescarif beth 🌟 saw thor x2 (@lukescarif) reported

    @O2 my device plan says overdue but it was taken from my bank can i have help

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • jennifermcbeath Jennifer McBeath (@jennifermcbeath) reported

    Hey @O2 upgraded to iPhone13 yesterday & problem with new 5G sims means still can’t use phone. When will this be fixed, please? Thanks #O2 #5G

  • julieheat Julie Heathcote (@julieheat) reported

    @O2 Tbh I’m struggling to be patient. It’s been 46 hours and being able to make calls is a minimum requirement from your service provider.

  • alice_mcd Alice McDermott (@alice_mcd) reported

    @O2 help! Mums SIM card seems to have failed. Your phone lines closed and I’m directed to your website live chat but can’t find how to get through and can’t log in as I can’t get the texts you are sending as SIM card has failed!

  • darkskyblues TL (@darkskyblues) reported

    @O2 Hi. I’m not sure why my 4G/service was switched off completely? It’s really frustrating having no service at all for absolutely no reason. No one was able to reach me the entire day. Can you please resolve this asap? Thank you. TC

  • Wendy73850246 iam me (@Wendy73850246) reported

    @O2 my son purchased a new phone yesterday and the signal worked for a bit and then it stopped and hasn’t had any since he needs it for work and can’t get into the shop until after work any help

  • ollybatchelor Olly Batchelor (@ollybatchelor) reported

    @O2 what is wrong with you cretins. You pick up and just end the call every time? Why on earth would I stay with you when your service is this bad

  • mrslisaboyce Lisa Boyce (@mrslisaboyce) reported

    @O2 I can’t even dial out 4444. The phone won’t ring on the handset yet I can hear it ringing on my other handset. I topped up once before the phone went back to the U.K. to get registered on the network.