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O2 Outage Report in Letchworth Garden City, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Letchworth Garden City, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Letchworth Garden City, England

The most recent O2 outage reports came from the following cities: Luton, and Stevenage.

CityProblem TypeReport Time
Luton Phone 4 hours ago
Luton Internet 1 day ago
Luton Phone 12 days ago
Luton Phone 2 months ago
Stevenage Phone 2 months ago
Luton Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Letchworth Garden City, England

Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:

  • bks67
    bridget sparks (@bks67) reported from Hertfordshire, England

    @O2 I do have the app, I think I will phone the customer service team and ask them,

  • 71Boz
    Stephen Bozward (@71Boz) reported from Bedford, England

    @O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare

  • ohhollygosh
    Holly O (@ohhollygosh) reported from Biggleswade, England

    @O2 Hi, how do I cancel Disney+ using the O2 app?

  • JanGoodeve
    Cllr Jan Goodeve (@JanGoodeve) reported from Hertfordshire, England

    @traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • HilaryRWriter
    Hilary Robertson (@HilaryRWriter) reported from Hitchin, England

    @O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles

  • isthatdan
    Dan (@isthatdan) reported from Stevenage District, England

    @O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal

  • MarkstanYoutube
    Mark Stanford (@MarkstanYoutube) reported from Luton, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • PoppyL16
    Poppy LeMar (@PoppyL16) reported from Bedford, England

    @O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2

  • johndpmc
    none of your business (@johndpmc) reported from Luton, England

    @O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst

  • mrjc90
    Josh (@mrjc90) reported from Hitchin, England

    @O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training

  • Steve_Edwards77
    Steve Edwards (@Steve_Edwards77) reported from Hertfordshire, England

    @westspice @O2 Awful service for me today!

  • Kami2k10
    Kamiioo (@Kami2k10) reported from Luton, England

    @BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen

  • WickhamofWare
    Jonathan Flood (@WickhamofWare) reported from Stevenage District, England

    @O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!

  • lornahamblin3
    Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • juliet_gough
    juliet gough (@juliet_gough) reported from Stevenage District, England

    @O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2

  • GoonerKJP
    Kaz 💋 (@GoonerKJP) reported from Stevenage District, England

    @O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nicolab68292039
    nicola browne (@nicolab68292039) reported

    @O2 you suck unable to make calls for 3 weeks in my area CR3 keep getting fobbed off by them that they are sorting the problem when!!! Avoid o2 at all costs 😡😡😡😡😡

  • GregIlsen
    Greg Ilsen (@GregIlsen) reported

    @O2 your customer service is a disgrace. All you do is pass the issue from person to person without taking accountability and then you offer a call back within 3 days at a random time. Embarrassing!

  • MrsPAH
    Paula H (@MrsPAH) reported

    @O2 can you confirm the phone number to speak to someone to change an order please? I've chosen my upgrade but it is out of stock - existing phone not working so I'd like to change to a different colour to receive more quickly. Thanks

  • PetraIlieva
    Petra-Maria Knight (@PetraIlieva) reported

    @O2 we have a network outage in RH14 that affects all your sub networks, and no it's not 'some trouble' it's pretty much constant lack of signal. Your website says you'll update with news by Friday - what about people who depend on your network for their job, to receive payments?

  • Esmeraldajane
    Nicole Joseph (@Esmeraldajane) reported

    @KarinaPockett @O2 Yeah I’m having problems too. Their website keeps crashing when I’m trying to Topup my daughters new PAYG - which is frustrating as she is out on a trip today and I really want her to have credit for emergencies! 😠

  • Tes66777887
    Tes (@Tes66777887) reported

    @O2 @MeganMcCubbin @canopyandstars Dear Megan. We really really Need some HELP. We have a Badger set in out garden in a highly populated suburban area. The neighbourhood is getting fed up with them and we fear for their safety. Please can you help in anyway?We are in Bournemouth.The Badger Trust confirmed this

  • Abi66081730
    Abi (@Abi66081730) reported

    Hi @O2 my phone is being collected today to be repaired on my insurance but I wasnt told if I need to package it up or if the courier gives me something to put it in. Ive read different things online. Can you help me please?

  • FAT_NUTZ
    ROB WARD (@FAT_NUTZ) reported

    @O2 yet again another pointless message saying fault in CO5 still not fixed another customer lost. Who do I speak to regarding refunding my monthly rental as your clearly in breach of your contract. #useless #inabrewery

  • FAT_NUTZ
    ROB WARD (@FAT_NUTZ) reported

    @O2 Hang on I understand about unable to gauge tee a fault free service but when it’s now been over 2 weeks that’s surely not with your terms. It’s a joke. Will be changing providers in October.

  • jessslee_
    Jess (@jessslee_) reported from Walkden, England

    @O2 hi, my mobile date isn’t working and hasn’t been for some hours. No issues in area, and everything looks normal, please help 🥱