O2 Outage Report in Letchworth Garden City, Hertfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Stevenage, Bedford, Buntingford and Wixams.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Phone | |
| Stevenage |
Phone | |
| Luton |
Phone | |
| Bedford |
Internet | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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pots
(@pots1968) reported
@O2 shocking service - simple number swap has left my daughter with a phone number for 3 days… I expected better - cannot make calls from her phone and we cannot call her - and she’s paying for this service!! #o2candobetter
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** ⓂⓔⓛⓁⓞⓤⓂⓐⓡ **
(@princessmel_87) reported
FUMING How is it possible I Had to pay extra data today (8gb) and its already eaten 4.5gb and not even been 24hrs @O2 haven't had my data on all day. Used it less than normal! Not impressed it's like extra bolt ons get eaten quicker. Such a loyal customer. got a wk til it renews
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Zedstar
(@zedstar79) reported
@O2 just experienced the worst customer service of my life. I waited 2hrs in the que to get through because I’m unable to make or receive calls. Only to be told by the most rude agent that cust service closed at 9 and nothing can be done. He had a horrible attitude. Defo leaving
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Marie-Anne Brown
(@coilly1983) reported
@O2 We have now been without phone signal for 10 days now due to storm Arwen. As business customers for over 14 years we are shocked that o2 has not contacted anyone to say what is being done about this. Surely o2 customers would be due compensation as unable to use phones.
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Serhan
(@Serhan_Official) reported
@O2 no signal for calls or Internet anywhere near Barnet for the last 3 weeks. Engineers not doing anything. Can't work at home or listen to music while exercising. #o2
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Katerina Delicious (she/her)
(@KaterinaDelice) reported
@O2 hi - wow finally! I cannot seem to get through to any customer services at all. I ordered a new pay monthly sim on the 29th of November. The order is showing as 'complete' on my O2 however we have not gotten the delivery at all. I do not want to be charged for this!
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Katerina Delicious (she/her)
(@KaterinaDelice) reported
@O2 I have also DM'd you. On hold to *someone* at O2 but doubt it's right department, as your CS department actually hangs up after spouting crap about going onto the myO2 website. Pleaase can someone respond? I don't want to be paying for something that I cannot use yet!
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BrownHoneyLiz
(@BrownHoneyLiz) reported
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Coops
(@Sarnie365) reported
@O2 The My O2 support facility closes in 1 minute. By morning I'll have been without service for 14hrs, with one tweet reply as acknowledgement and zero actual support. This is not good enough.
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Kieran Bell
(@KieranBizzle) reported
@O2 can’t get a refund. Can’t make a complaint as the phone hangs up! They call back after 8pm, or simple don’t bother. 24hr call back that was 4 days ago! I’ll be going to @VodafoneGroup next time