O2 Outage Report in Letchworth Garden City, Hertfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Letchworth Garden City, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Letchworth Garden City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Letchworth Garden City, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Luton, Stevenage, Bedford and Buntingford.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Phone | |
| Stevenage |
Phone | |
| Luton |
Phone | |
| Bedford |
Internet | |
| Buntingford |
Total Blackout | |
| Buntingford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Letchworth Garden City, England
Latest outage, problems and issue reports in Letchworth Garden City and nearby locations:
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Josh
(@mrjc90) reported
from
Hitchin, England
@O2 not sure when your call centre in Cape Town opened but it’s been extremely painful trying to solve a simple issue..I might of been unlucky but think staff could do with some further training
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Stephen Bozward
(@71Boz) reported
from
Bedford, England
@O2 Your customer service is very poor. 60+ minutes wasted on the phone and live chat and still no resolution. Disappointed is an understatement #nocustomercare
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Kaz 💋
(@GoonerKJP) reported
from
Stevenage District, England
@O2 when I upgrade with a different network next week do I cancel my direct debit with you? Or do you do it ? @Barclays
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bridget sparks
(@bks67) reported
from
Hertfordshire, England
@O2 I do have the app, I think I will phone the customer service team and ask them,
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Hilary Robertson
(@HilaryRWriter) reported
from
Hitchin, England
@O2 Yes. I’m trying to cancel my mobile broadband and cannot do it on myO2. The ‘help’ keeps sending me round in circles
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Mark Stanford
(@MarkstanYoutube) reported
from
Luton, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Kamiioo
(@Kami2k10) reported
from
Luton, England
@BBCNews @O2 worst coverage ever no solutions. The network towers always down but yet I'm still paying 55£ p.m i have no choice but to pay!! #ripoffbritain #conmen
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none of your business
(@johndpmc) reported
from
Luton, England
@O2 words fail me with how shockingly bad you are Your service is appalling, doing a sim swap on my behalf without telling me or having the new sim in my possession!So now no phone or contact to anyone unless in WiFi, wanna hope I have no accidents when I’m outside!! #theworst
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Steve Edwards
(@Steve_Edwards77) reported
from
Hertfordshire, England
@westspice @O2 Awful service for me today!
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juliet gough
(@juliet_gough) reported
from
Stevenage District, England
@O2 I have an enquiry and can’t find an answer on the ‘My O2’ page. Please help. #CustomerService #o2
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Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@O2 Hi, how do I cancel Disney+ using the O2 app?
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Dan
(@isthatdan) reported
from
Stevenage District, England
@O2 are gonna have to either offer me an amazing deal or sort out this horrendous signal issue. How can I not load a twitter video when I have a full 4 bars of 4G signal
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Jonathan Flood
(@WickhamofWare) reported
from
Stevenage District, England
@O2 @tescomobile No mobile signal in Great Ashby, Stevenage all day!!
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Poppy LeMar
(@PoppyL16) reported
from
Bedford, England
@O2 disgusted by the credit referrals lack of response been waiting over two weeks and even your call handlers tell me I shouldn't be waiting.... Now we're at a bank holiday! It was bad enough as a teacher spending my lunch on hold but my holiday too! #sortitouto2
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Cllr Jan Goodeve
(@JanGoodeve) reported
from
Hertfordshire, England
@traceylsteve @O2 @GreggsOfficial I had the same issue in the #Hertford store, the app just said to try again later so ended up paying.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Langers
(@Langers1981) reported
Unless you want my two year old to clear all the shelves and racks of phone cases I think I better go I thought this overly pushy domineering approach to sales died out along time ago Suffice to say I went to the nice local shop two doors down and in and out in 3 minutes @O2
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Sarah Sinclair
(@SarahSinclair29) reported
@o2 you are a disgrace. £16!!! For being in the USA. I’ve not used data text or calls. REALLY?!! Over 10+ years of loyalty. If you don’t refund me I will change to @VodafoneUK !!! This is why I hate my network! 🥺😩🥺😩🥺
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Hailee
(@HaileeBacardi) reported
@O2 I need some help please and your website is not helping, at all. Please help?
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Jen Hutchison 💙
(@JenPjam) reported
@O2 trying to use discount code at snow and rock and it says it doesn’t exist, please help
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† E l l i e †
(@ElliesWellies) reported
@O2 And receive calls, just not in Pulborough. I'm aware of this happening to at least 20 others in the area. Apart from leaving your network, what else can we all do? 2/2
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Christina Taylor
(@barnaclebear) reported
@Langers1981 @O2 Offt I have been a customer for years but their service was bloody awful this year. They messed up my renewal & sent me a new sim I didn’t need and it took loads of calls & arguments to get them to acknowledge the mistake. No apology but I did get compensation eventually 🙄
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Ben Sutherland
(@ben_sutherland1) reported
@virginmedia You can follow your own complaints practice by actually coming back to me within the time frame given. Still no contact from you. I will just go to OfCom with my complaint. They will be interested to know how you are scamming your customers into @o2 contracts.
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Sarah Sinclair
(@SarahSinclair29) reported
@O2 loyal customers. Wow. You are an absolute shambles. I do not need this amount of stress on a trip visiting family. I really don’t. Worst network EVER
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Tony Cann
(@TC47732679) reported
@O2 @O2 is there a reason you are choosing to ignore my complaint? Your phone mast isn't working and your suggestion is to use my WiFi which is not with yourselves. In which case, why am I paying you?
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Elaine
(@thekingelaine) reported
@O2 I have no mobile data signal. I can’t receive texts or make non-Wi-Fi phone calls. What is happening?