O2 outages and service status in Cambridge, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cambridge, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Cambridge, England
The most recent O2 outage reports came from the following cities: Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Royston
|
Phone | 7 days ago |
|
Cambridge
|
Total Blackout | 4 months ago |
|
Cambridge
|
Total Blackout | 4 months ago |
Community Discussion
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O2 Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, EnglandMy @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Becky (@musings_of_mum) reported from Oakington and Westwick, England@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England@o2 Insure can **** off, pointless service.
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England**** of @o2 Insure pointless expensive service
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@O2 is this your customer support number, 01558 333037 ? Or is it a scam/bogus caller?
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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@Jessicaduff27 (@Jessicaduff231) reported from Comberton, England@O2 This is rediculous. Site has been down all evening. How has the tickets gone already. #fail
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Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Phill Peck (@StevePeckandson) reported from Cambridgeshire, England@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Chris Lindley (@fergycool) reported from Horningsea, England@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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wise151721 (@wise151721) reported@O2 the worst service & customer service I have been receiving for the last few months - just being fobbed off - not getting a service that I’m expected to pay for NO ANSWERS!!!!!
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Lauren McLellan (@lmclells90) reported@O2 I need to make a formal complaint over appalling customer service over fraudulent activity on my account. I've tried endlessly to resolve this since it first came to light to no avail. O2 confirmed they would stop my direct debit to avoid the £286 bill leaving my account
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TJ (@teejwxm) reported@O2 Every one in my workplace is having issues.
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Stephen Rash (@rashidsuffolk) reported@wheat_daddy @O2 EE shocking signal here in IP 22, dropped off at the beginning of harvest and not come back. Maybe now children back at school it will but not holding my breath!
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just me (@BluesnJazzxx) reported@mitchhirsty @O2 Yeah I figured that. Same issues on the website as well. I can’t pay my bill because I can’t access the app or website and I am not sitting for an hour on my phone whilst I wait to talk to someone.
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john (@jhargie4) reported@o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.
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Lewis Buxton (@LewisBuxton) reported@O2 hey O2. I am away on holiday and my iPhone is now saying I have no SIM. Can you help? Is it possible to convert my physical SIM to an eSIM please? Thanks!
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just me (@BluesnJazzxx) reported@O2 There’s absolutely no point. O2 know what the issue is but refuse to fix it
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Andy (@sadelta99) reported@O2 yet again signal issues in CB24 area - only one bar signal and 5G dropping out to 4g which is practically useless here
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Paul Curry (@Paulc2nd) reportedJust rang @O2 to see if they are aware of the problem with their app/website when people are trying to pay. The advisor didn't seem to know & sounded reluctant to ask her colleagues if they knew. I suggested asking her colleagues who are on @o2 but she said they were busy.