O2 outages and service status in Cambridge, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cambridge, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Cambridge, England
The most recent O2 outage reports came from the following cities: Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Royston
|
Phone | 13 days ago |
|
Cambridge
|
Total Blackout | 4 months ago |
|
Cambridge
|
Total Blackout | 4 months ago |
Community Discussion
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O2 Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England**** of @o2 Insure pointless expensive service
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Chris Lindley (@fergycool) reported from Horningsea, England@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, EnglandMy @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Phill Peck (@StevePeckandson) reported from Cambridgeshire, England@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Becky (@musings_of_mum) reported from Oakington and Westwick, England@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@O2 is this your customer support number, 01558 333037 ? Or is it a scam/bogus caller?
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England@o2 Insure can **** off, pointless service.
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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@Jessicaduff27 (@Jessicaduff231) reported from Comberton, England@O2 This is rediculous. Site has been down all evening. How has the tickets gone already. #fail
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JB (@ozzybn1989) reportedSignal issues again @O2 — getting boring now.
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Richie Joseph (@R_Joseph13) reported@O2 @O2 - Even though I was supposed to be disconnected, you took £17.99 and I spent more than an hour, with the worst colleagues based from India who had no clue what they are doing. Simply the worst customer service bar none.
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Paul Curry (@Paulc2nd) reportedJust rang @O2 to see if they are aware of the problem with their app/website when people are trying to pay. The advisor didn't seem to know & sounded reluctant to ask her colleagues if they knew. I suggested asking her colleagues who are on @o2 but she said they were busy.
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𝒥𝓊𝓁𝒾𝑒 𝒲𝒾𝓁𝓈𝑜𝓃 (@jsw1602) reported@O2 I'm trying to sign up for a SIM card online but when it goes to verify my identity with my card it doesn't work. I've used both my cards but they're not working
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Andy charman (@Andy_charman) reported@O2 Yes and new SIM card network reset phone reset tickets open by o2 to raise issue for last 3 months then tickets being closed when issue not fixed
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anthony chilvers (@anthonychilvers) reported@O2 why is it taking over a month to sort out a issue with one of your masts you just keep sending out notifications saying update in seven days
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Dan Hicks (@itshicms) reported4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless
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Laraine Kempster (@londonlaraine) reportedBeyond Disgusting and Disgraceful cus service. 3 days trying to sort out SIM NOT PROVISIONED.Just spent £17 on Landline and guess what? We'll call you within 3 days. If you're thinking of coming over to o2. Just DON'T @O2
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Laraine Kempster (@londonlaraine) reported3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2
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R (@Rah333m111) reported@O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!