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O2

O2 Outage Report in Cambridge, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • fergycool
    Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • Chanel_LawSmith
    Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • StevePeckandson
    Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • WylieAnge
    Mrs C (@WylieAnge) reported

    @Extinguisherman @O2 So their response 🤔 We can see that network in your area is extremely busy at the moment. This means it may have an impact on data making it slower. Can you try you manually turning on 3G via your settings to see if this may help? Please use Wifi calling if and where you can

  • r_you_rosa
    Rosa (@r_you_rosa) reported

    16/08. I ring customer service. Guess what @O2? No one's escalated my ticket! And this time they tell me I have to wait another 3 to 5 working days for this to be resolved. YOU CANNOT MAKE THIS **** UP

  • atomicape99
    J D (@atomicape99) reported

    @Extinguisherman @O2 I have just sent it again slightly edited with the tags you sent. I live in a major city centre (literally yards from a 5G mast not sure if its O2) I hardly ever get 5G and when I get 4G it's shockingly slow. Don't get me started on the phone signal.

  • Furbz_85
    AC (@Furbz_85) reported

    Hey @O2 and @AppleMusic trying to use the O2 Priority offer for free Apple Music. As a returning subscriber it tells me I'll get 2 months free but when I go in to the app using the se apple details it tries to charge me £9.99 straight away. Any help appreciated #o2 #applemusic

  • atomicape99
    J D (@atomicape99) reported

    @Extinguisherman @O2 The thing is they're not the cheapest option on the market so you expect a premium level of service

  • karenwisdom
    Karen Wisdom (@karenwisdom) reported

    @O2 She received no ‘welcome’ message nor call charges comms, and turned her data roaming off. So baffled as to how one text could cost £42, your customer service are declining to waive this charge. Not impressed.

  • Extinguisherman
    Dale Watts (@Extinguisherman) reported

    @atomicape99 @O2 The network is inadequate and fails to perform as it should.I’m my opinion it’s congested, but they use terms like ‘busy’. Masts in some areas like mine are dead at peak times. Retweet complaint using BBCWatchdog, WhichUk and ofcom tags.

  • Extinguisherman
    Dale Watts (@Extinguisherman) reported

    @atomicape99 @O2 The t&c’s state they don’t guarantee a connect all the time, be nice most of the time though!! Using my location, service page says good 2,3,4G, but status page says masts get busy (better term than congested). So how do u deliver a good service on congested mast?

  • r_you_rosa
    Rosa (@r_you_rosa) reported

    They suggest I use Wifi Calling. I try to set it up. They want to send me a verification code via text. They also make a few other suggestions where I need network connection to set up. Thanks @O2 for your brilliant ideas. /s

  • Extinguisherman
    Dale Watts (@Extinguisherman) reported

    @beth__mason @O2 They will only dirt it out if we do something, retweet your complaint using BBCWatchdog, WhichUk and ofcom tags. Let’s get this network fixed or let out of contracts