O2

O2 Outage Report in Cambridge, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cambridge, England 12/20/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LaurennCremin L A U R E N (@LaurennCremin) reported

    @O2 But is there any update on when the mast will be fixed at all? It’s been down for so long

  • Gentletouchuk_ Gentle Touch Laser Clinic (@Gentletouchuk_) reported

    @O2 @giffgaff what is going on with the signal in the North Manchester area. Absolutely terrible these last 3 weeks. No service at all at times. Sort it please

  • Lizrickett Dr Elizabeth Rickett (@Lizrickett) reported

    @O2 our phone last in S11 has been down for ages with terrible coverage as a result. There doesn’t seem to be a plan to fix it - what’s happening?

  • infobleep Tim (@infobleep) reported

    @O2 hi. When in Greg's, Guildford this morning, I was told codes are not working. Unfortunately I had already selected use the offer. I don't know if this is a national problem but one voucher has just been wasted, which someone else could have used later if I'd known. Cheers

  • sweston2010 Scott Weston (@sweston2010) reported

    It's amazing @O2, that when you order a new phone and have to wait 4 weeks and counting, that your current phone's signal and internet ability suddenly becomes shite and slow as ******* mince. Concidence ?

  • Walks316 Lee Walker (@Walks316) reported

    @O2 Trying to upgrade and it says my code limit has been reached, can you help please?

  • xinzhao133 Xin (@xinzhao133) reported

    @O2 Hiiii I ordered a pay monthly sim card from you however the royal mail tracking number (LPN+17 digits) I was provided could not be recognised in their system? Please can you help?

  • DanBadminton Dan (@DanBadminton) reported

    @O2 Recently got an unlimited data eSIM but your 4G speeds are so slow (with 5G absolutely non existent) that it’s not worth having. Can barely browse the web, social media is slow to load images and videos and streaming content is painful with constant buffering. Any ideas?

  • dxggamess Danni (@dxggamess) reported

    @O2 10 mins ago I placed an order for an ipad but I want to cancel for a newer model. I can’t find the order anywhere to cancel it and I can’t get through to live chat :((

  • emily_headon Emily ✨ (@emily_headon) reported

    @O2 like how is it on me as the customer to reiterate to your call staff the deal i was just sold by a person in your store. while said person is 1 metre away doing nothing. i just- UGH grumpy grumpy and now will run out of data while overseas bc i've paid 20 quid for god knows what