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O2 outages and service status in Cambridge, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Cambridge, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • lornahamblin3
    Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • pilgrimbeart
    Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • musings_of_mum
    Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • fergycool
    Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • LwtEmmaBird
    Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • Chanel_LawSmith
    Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GoMcMahon
    #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @O2 is this your customer support number, 01558 333037 ? Or is it a scam/bogus caller?

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • MJPalmer84
    MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • StevePeckandson
    Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • LwtEmmaBird
    Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • Jessicaduff231
    @Jessicaduff27 (@Jessicaduff231) reported from Comberton, England

    @O2 This is rediculous. Site has been down all evening. How has the tickets gone already. #fail

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EMCE1001
    Elizabeth x (@EMCE1001) reported

    @O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?

  • HannahKBardell
    Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported

    @O2 We got there eventually, the staff in store and on the calls - particularly the insurance team - were excellent but I could see they were as frustrated as me. Excellent customer service, terrible systems!

  • SaulCorrigan
    Saul Corrigan (@SaulCorrigan) reported

    so.. same problem with @O2 and not helping at all.

  • jameshullfc
    James (@jameshullfc) reported

    @O2 @marciabigg Nobody can ever get a signal on newland ave in Hull. Been the same for 20 years

  • Mr__J_J
    Mr J (@Mr__J_J) reported

    @O2 @paultownsend81 Never is a fault, just poor signal. Now you launch satellite and expect us to pay for that to get better signal.

  • lew13832731
    Jane Lewis (@lew13832731) reported

    @O2 what's wrong with your network? People keep trying to call me but calls not going through. Tried turning phone of. Have reported via app but no reply

  • Gegege3975W
    **** Gegege (@Gegege3975W) reported

    @O2 how can i talk to professional assistant to figure out my problems

  • DeeOgunbiyi
    Dee (@DeeOgunbiyi) reported

    @O2 I have two sim-only plans. Both out of contract today. If I want to renew directly with O2 the price is 20% higher but if I go through a 3rd party website I can get a price match to my current price but your own service desk can’t match the prices available on third party 1/n

  • ThomooseLamb
    Thomas Lamb (@ThomooseLamb) reported

    @O2 hi why is there never any internet signal in Atherton, Manchester? This has been going on for months now. Thanks

  • f4ckiam
    Gerbil (@f4ckiam) reported

    I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is