O2 Outage in Cambridge, England

@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

@o2 Insure can **** off, pointless service.

**** of @o2 Insure pointless expensive service

Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

@O2 service is absolutely shocking! £120 a month for 2 phones we can’t use because EVERY call fails, texts don’t send and data is on E or 3G! Absolutely sick of it! All they tell you to do is restart your phone!! They’re off more than on because I’ve reset them that many times 😤

@O2 Hi I've recently taken out a contract with you but when I try to port my old number across using my PAC code I get an error. Can you guys help?

@O2 wonder if you can help, got a phone on order online - been 3 weeks but showing as in stock in local store. If I went in could they provide it to me or do I need to wait until the ordered one comes? Thanks!

@O2 Hi, I was just talking to someone (think his name was Mohammed) about leaving @EE and moving to you. Any chance someone could call me as I’m having major issues with calls on my current network

Moving 3 of my mobiles@contracts to @o2 was a mistake. Poor coverage at home and no response when raised. Dread dealing with them as they make it so hard.

@Lockey168 @O2 @Apple That's Apple for you. Move to an Android they last really well and do not have memory storage issues either.

I need @O2 to resolve this issue ASAP

@O2 Cannot connect to network- was told to use only specific roaming partners. They don’t work. Impossible to get through to o2 from abroad- the number I have found does not work. What is the number to call for pay monthly customers to call from abroad that works???

@O2 Hi. I have requested my number swap from an o2 number to another 02 number. The number I’m keeping is now out of service but not changed over & I still have the number I don’t want to keep. As it still shows number on phone Do I receive a code or an email for the next steps

@O2 OK, but that is unhelpful. I need it for this weekend, hence buying from you, because your website promised a particular service level. You'd appreciate it is a failure to match what was promised.