O2 outages and service status in Cambridge, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cambridge, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Chris Lindley (@fergycool) reported from Horningsea, England@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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@Jessicaduff27 (@Jessicaduff231) reported from Comberton, England@O2 This is rediculous. Site has been down all evening. How has the tickets gone already. #fail
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Becky (@musings_of_mum) reported from Oakington and Westwick, England@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England@o2 Insure can **** off, pointless service.
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England**** of @o2 Insure pointless expensive service
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MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, EnglandMy @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Phill Peck (@StevePeckandson) reported from Cambridgeshire, England@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@O2 is this your customer support number, 01558 333037 ? Or is it a scam/bogus caller?
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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amanda mcglynn (@amandammcglynn) reported@O2 I have been trying for over 4 years to resolve 2 issues with you &i get no further than guy in the call centre . 1 Youve been charging me and my son for my son’s account for years but won’t admit it 2 You have me registered with a completely different acc& No charging me too
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Dan Collier (@daniel197735) reported@O2 Hi O2. My Spotify Premium subscription, which is paid for as part of my monthly 02 plan, has unexpectedly been downgraded because of a failure to make a payment. I have not missed a payment, so can’t explain what’s happened, and your web site has not helped. please help.
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ᴮᴱনীলু⁷ 💜ᵇᵗˢ ∞ 🔍⍤⃝🔎⊙⊝⊜ (@IwasKayammu1st) reportedWhat's the point in paying for a mobile phone service if my data doesn't work properly? @O2
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тαѕнα|мєт мαє мυℓℓєя (@needymusiclover) reported@O2 had a call from what appeared to be an actual number from o2 stating that you’re shutting my sim down in a so many days due to the merge with virgin it’ll be deactivated I’ve contacted you and made you aware just want to share it for others and see if you are
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Aaron (@aaroncikaya) reportedAbsolutely awful customer service! 😡 @O2
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Victoria Hamilton (@VictoriaMh) reportedHi @O2, I’ve been a customer for over 20 years and I’m trying to do something as simple as upgrade my phone. Today I’ve experienced doc upload, payment, app login, chat, form failures, spent 60 minutes on hold today and still no resolution. Awful customer service. Unacceptable!
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Dhruv Roy (@gurudalnation) reported@O2 Hi having massive signal issues, not able to use data at home due to poor reception. Additionally having issues in central london with little or no data working. Please help asap … this is not how a mobile contract should work for a customer
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Paul Jones (@Pauljonesbeer) reported.@O2 I have been on the phone to you for over 1hr and 10 mins trying to get through bro you fraud team about an on going case and a £1900 bill can anyone else help
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Savannah (@justicenowxxx) reported@O2 @O2Help @VirginMedia I have been ignored for a week by your complaints team. I am now in Mexico with no service at all despite written assurances that Mexico is covered under my Inclusive Zone benefit. Complaint ref: C‑2707267834. Urgent senior‑level fix required today.
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Larissa Pelham (@larissapelham) reported@O2 I cannot DM on X. Funeral services & family couldn’t reach my mother while preparing her husband’s funeral. Emergency services couldn’t reach her and now she’s in hospital where we can’t reach her. This has continued since 3/26. A direct number pls to speak to someone senior.