O2 outages and service status in Cambridge, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Cambridge, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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O2 Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.
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Phill Peck (@StevePeckandson) reported from Cambridgeshire, England@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Pilgrim Beart (@pilgrimbeart) reported from Royston, EnglandSeems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Chris Lindley (@fergycool) reported from Horningsea, England@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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@Jessicaduff27 (@Jessicaduff231) reported from Comberton, England@O2 This is rediculous. Site has been down all evening. How has the tickets gone already. #fail
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Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, EnglandMy @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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#DocMartin (@GoMcMahon) reported from Saint Ives, England@O2 is this your customer support number, 01558 333037 ? Or is it a scam/bogus caller?
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England@o2 Insure can **** off, pointless service.
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Becky (@musings_of_mum) reported from Oakington and Westwick, England@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Raymond Docwra (@RaymondDocwra) reported from Fordham, England@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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Lorna Hamblin (@lornahamblin3) reported from Royston, EnglandNice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Gareth Iain (@GarethIain) reported from Cambridgeshire, England**** of @o2 Insure pointless expensive service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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KoRnSteven (@kornsteven) reported@O2 can I just say your agent I have dealt with on live chat was terrible tried to give me a deal (30gb for fold 8 at 71.99) when unlimited was 66.99 then told me I can’t switch up until 23rd (more than 11 months) I then checked out on your website with what I wanted, terrible
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MUFC Chatter (@mufcchatter) reported@O2 PLEASE HELP! I found out today that I have a CCJ on my file from O2 from 2024. This relates to a bundled SIM with a Virgin Broadband contract which was cancelled before it was set up due to credit. The O2 sim was supposed to be cancelled to but it wasn't!
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Ian (@ezzeeegooner) reported@O2 I am getting sick and tired of people saying they’re from O2 calling me, not one of them sounds “English” or calling from “England” yet someone has given them my number I haven’t been an O2 customer for years yet they seem to know I used to be a customer Stop selling data on
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Sir. Qwob (@Qwobles) reported@O2 can you help with an order please
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Furanku (@bigfdpgaming) reportedThe 5G signal on @O2 is so terrible man, barely ever works or loads, had this issue on both iPhone and Samsung, getting rather annoying
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Johnny Storm (@humantorch1036) reportedFinally got through to @O2 customer service on the phone after about two hours. Utterly useless. Couldn't help one bit. Couldn't help with verification. Sim card has gone in the bin. Lost customer. @Ofcom needs to sort them out.
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Deano (@ScottishGamer74) reported@O2 @IwasKayammu1st Yeah having the same problem, service has been poor on a brand new phone. Definitely looking at leaving.
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JJ (@theamazingjj_) reported@O2 once again in the situation of being the only person in a group who is on o2. and as per usual the only one who has no reception. Been a customer for 10 years plus but will 100% be moving at the first opportunity
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nick renshaw (@nickrenshaw5) reported@O2 @27rufus People choose not to follow you because you are a shite company & one of the worst mobile providers in the UK. Now **** off & sort out this **** show of a company before we all leave & you end up with no customers!
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Simon Poulton (@SimonRPoulton) reportedAbsolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!