O2

O2 Outage Report in Cambridge, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cambridge, England 11/26/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @O2 is this your customer support number, 01558 333037 ? Or is it a scam/bogus caller?

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • Jessicaduff231 @Jessicaduff27 (@Jessicaduff231) reported from Comberton, England

    @O2 This is rediculous. Site has been down all evening. How has the tickets gone already. #fail

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • soriacanthearu soria (@soriacanthearu) reported

    @O2 never experienced such bad customer service as I have with o2. Reply to my dm!

  • KateKadisha Kate Brown (@KateKadisha) reported

    @O2 @NSPCC Service at the minute is appalling. Can’t get new sim no matter what I try!

  • S51tposttrigger Cliffs on the web (@S51tposttrigger) reported

    @O2 if your automatic system hangs up on me one more time I'm never joining o2 again

  • caitlintoon99 Caitlin🦋 (@caitlintoon99) reported

    @scout_mollie @O2 I am having the same issue, did you get yours resolved? I keep being passed between o2 and Apple. Honestly appalling customer service.

  • _ern_c Erin (@_ern_c) reported

    Jesus @O2 customer services might be the worst customer services I’ve dealt with

  • Subseaocean73 Pam Swanson (@Subseaocean73) reported

    @O2 I have NO SERVICE on my phone I have called 12 times from a landline and keep getting cut off

  • GraceBoothIshe1 Grace Booth-Isherwood (@GraceBoothIshe1) reported

    @O2 i will now be leaving o2 after being a customer for 10 years after the vile customer service I have just received and if one of your more professional customer service representatives could message me I can pass on details of the call so hopefully this never happens again!

  • stu1e Stuie_CFC (@stu1e) reported

    Worst customer service goes to @O2

  • Daniellemelvin Dani Melvin (@Daniellemelvin) reported

    Mobile provider recommendations please? Have been with @O2 for over a decade and was very happy, but have just had some truly awful service and looking to move #mobilephone #o2 #mobileprovider

  • fieldoflavende1 Lavender (@fieldoflavende1) reported

    To a human. This is a DISGRACE. I am paying for a phone I DO NOT have. Worst customer service I have ever experienced!!! @O2 🤬🤬🤬 2/2