O2 Outage Report in Cambridge, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Lorna Hamblin
(@lornahamblin3) reported
from
Royston, England
Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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Pilgrim Beart
(@pilgrimbeart) reported
from
Royston, England
Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Millie Gardiner
(@gardiner_millie) reported
@O2 Hi! I ordered a new SIM only deal on the 24th November but nothing has been delivered yet and I can't access any help through O2 app as I don't yet have a registered account because I don't have a number with you because no SIM. Can someone help please?
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Turningleftforless
(@turningleftfor) reported
@KevInTheCockpit @ThreeUK @O2 Really stupid decision I think. I can’t understand why they don’t have a set price add on at a reasonable price. I’d happily pay a bit more each month. Just not £5 a day!
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DonJo
(@donjo_56) reported
@O2 any chance on answering my query or looking at my DM? I see you’re answering other people queries this morning. Getting to the point I feel like cancelling this contract and sticking with EE before it’s even properly started. You help help bot is completely useless!
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lola_blue
(@lola_blue) reported
@Drewstoopher @O2 Me too had this issue for over 5 days! Keep getting told by o2 there's no problem!
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pecoradə
(@pecorade) reported
@IvyTenebrae @O2 I agree. They could have used calmer tones in that email, asking you to contact them in order to clarify an unpaid outstanding amount issue instead of playing the 'loan shark' attitude.
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Jay
(@join4te) reported
@O2 Day 21 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Andrew Millington
(@MillingtonVilla) reported
@virginmedia since you’ve switch me to the @O2 network, my data coverage has been absolutely terrible. Not a great switch for customers for the sake of saving some £
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Abdul
(@minhasa) reported
@O2 Nothing happens! I don’t even get to enter my login details. A few pictures flash up and then it goes back to the first screen where it asks you to login
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RächyB🪐
(@rxchel_fleming) reported
Is anyone else having mobile data issues with @O2 literally whenever I’m outside I can’t use my data lol
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Adnan Ali
(@Hmaa37) reported
@O2 disappointed with policies and procedures particularly when customer service rather transferring or registering a complaint hang up on me.