O2

O2 Outage Report in Cambridge, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cambridge, England 12/13/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • GoMcMahon #DocMartin (@GoMcMahon) reported from Saint Ives, England

    @O2 is this your customer support number, 01558 333037 ? Or is it a scam/bogus caller?

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Treehk2 Treehk (@Treehk2) reported

    @Eg_a_Sinclair @O2 Don’t expect anything fromO2. Dire customer service who take no accountability and the service provide by their SA operators is shocking

  • BcfcMaddocks Aaron (@BcfcMaddocks) reported

    @O2 2022… O2 still fail to give customers good signal…

  • erinwithawhy eryn (@erinwithawhy) reported

    Never experienced such a glitchy website @EnglandRugby thanks for the stress and disappointment @O2 #sixnations 😒😒😒😒

  • BarbaraJMar BarbaraM (@BarbaraJMar) reported

    @O2 @EnglandRugby What I want to see is a signal in my own home

  • Treehk2 Treehk (@Treehk2) reported

    @O2 I won’t be using cafe Nero as O2 need to improve their dire customer service #Disgusting

  • krackenDF krackenDF (@krackenDF) reported

    @O2 Could only do the video call from one particular place in town , because reception was terrible . It was probably to my Friday drinking pal, he liked his tech also 👍

  • therealmrnice Mr Nice (@therealmrnice) reported

    **** o2 priority got me up early for nothing @O2 **** service don’t think I’ve ever had a ticket early 🖕

  • paulhayward200 Paul (@paulhayward200) reported

    @ThreeUK Well a big well done to Three this morning. My better half woke to 5G. Three could teach @O2 @VodafoneUK how to run a decent network as their network coverage is pathetic .

  • XL_Consultant Robin Miller (@XL_Consultant) reported

    @O2 You're about to lose a long time customer because there are no online chat agents available. I've been here over half-an-hour,but need to go shortly now.

  • hwilkinsonevent Hannah Kelly (@hwilkinsonevent) reported

    @O2 my device has notified me that 02 has turned off 4G calls and WiFi calling. I cannot access my account on the app to resolve this issue. Please can you help? #troubleswith02