O2

O2 Outage Report in Cambridge, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cambridge, England 12/22/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • pilgrimbeart Pilgrim Beart (@pilgrimbeart) reported from Royston, England

    Seems @O2 are preparing for 5G by making 4G unusable - several places like this with great signal (5 bars, 4G+) but zero bandwidth

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • lornahamblin3 Lorna Hamblin (@lornahamblin3) reported from Royston, England

    Nice tweet @O2 though please ensure my mother's number transfer issue is rectified and I will believe your sincerity...! Delivery late and phone number transfer not yet successful so not impressed so far..perhaps if you can take calls from relatives it would help vulnerable more.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • genty1970 chris gent (@genty1970) reported

    @O2 No WiFi and most of the time completely no signal, it is a black spot for your network

  • hellpants Martin Evans (@hellpants) reported

    @lifeaslexi @O2 I’m pretty sure all hold music on phones is psychologically designed to make people hang up and sort matters out themselves.

  • beingtayy tay x (@beingtayy) reported

    @O2 I have had no working 3G/4G all day, can occasionally access safari but that’s about it. Checked website and no issues reported around me and can’t get through to anyone on app or phone without getting cut off.

  • DirtySurti Ketan Surti (@DirtySurti) reported from Dickens Heath, England

    @O2 your service is terrible and I haven't even fully moved over from my current provider. Managed to move 2 sims across but struggling with two more. Keep getting a declined, then your customer service team call saying can see incomplete order but then cut me off !

  • franwoolard16 Fran Woolard (@franwoolard16) reported

    @O2 Hi, need to cancel a lost phone/SIM but your phone lines appear to be down and can’t get through on web chat. Any way to do this asap to avoid any calls being made on the device?

  • C0nfuzedpenguin Confuzed Penguin (@C0nfuzedpenguin) reported

    @O2 hey folks, looking for some help. Set up and bought new monthly contract & phone with you guys yesterday. Got all legal docs & order email, heard nothing since, nothing delivered today & when I go to track my order it says I don't have anything..bit concerned.

  • tobyg98 t (@tobyg98) reported

    @O2 you’ve text me my own phone number 23 times in the last hour and I can’t access the support chat. Please could you jog on

  • krissiesaid Krissie Stiles MSc 🇱🇻 🇬🇧 (@krissiesaid) reported

    @tarahanmer @O2 @actionfrauduk can you help? 🙏🏻

  • mikethomashendi mikethomashendi (@mikethomashendi) reported

    @O2 Interesting to note that according to last year's annual report, @o2 invested around £750m in the network and still managed to rake in profits of £581m. Yet they absolutely need to raise their prices.

  • kyleighgreen22 kyleigh green (@kyleighgreen22) reported

    @O2 I get that it increases yearly … BUT for 3 weeks I’ve had little to no signal at all and it may not even get fixed until the 6th March 🙄 doesn’t seem fair I’m paying for a service I’m not even able to use !