O2

O2 Outage Report in Cambridgeshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Cambridgeshire, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Cambridgeshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Cambridgeshire, England 11/21/2025 11:40

November 21: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cambridgeshire, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomCambridge Phone
United KingdomHuntingdon Phone
United KingdomEly Phone
United KingdomCambridge Phone
United KingdomCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Cambridgeshire, England

Latest outage, problems and issue reports in Cambridgeshire and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • thedemonpigs Jo Swords (@thedemonpigs) reported

    @O2 I have messaged you as it is not working.

  • louibell34 louisey 🍀🌈❤️🏳️‍🌈🩷 (@louibell34) reported

    I would like to make an official complaint about @O2 they seem to think that I haven’t paid my bill yet? But I paid my bill on 11th July so I don’t understand why they would think my bill is overdue and want to stop me from using my phone and stop my direct debit? I so so angry 😡

  • gpduffy44 Gerard Duffy (@gpduffy44) reported

    @O2 Cannot make/receive calls roaming on payg. Appears to be known issue as o2 payg has no 4G calling support. Any solutions welcome?

  • sarahsarah71 Sarah Murphy (@sarahsarah71) reported

    @O2 I am unable to log into My o2 account- I keep adding my email address and get stuck in a loop of verification and email submission - I’ve been trying for days and days, please can you help?

  • KirtlandAndy Andy Kirtland (@KirtlandAndy) reported

    @O2 I just received an email saying I left something in my basket — but I’ve twice tried to check out (once around 40 days ago) and was refused both times. I’ve never been declined for a contract by any other provider. What’s going on? #O2Fail

  • JakeElliott1995 Jake Elliott (@JakeElliott1995) reported

    @LaurenRandell99 @O2 I had the exact same issue... Not sure how anyone got tickets

  • PeteBayliss4 blootoon boy (@PeteBayliss4) reported

    @O2 I have three phones, two watches and a tablet, tried to switch up my phone in store and was told I didn't pass the eligibility check so I tried to do it on line and got the same thing then I called customer services to find out what was going on, on for 1hr for the same outcome.

  • hattersgirl88 Nicola (@hattersgirl88) reported

    @o2 your app is changing my email address when I log in so I can’t get the help I need

  • Vaughp Paul (@Vaughp) reported

    @O2 (continued) A long phone call with O2 last evening resulted in you confirming the email address as being current and referring us to Virgin media. I have just been in communication with them and they said it was a matter for O2 to sort out. Can you help please???.

  • BrightonJournal Brighton Journal (@BrightonJournal) reported

    @O2 this service cannot be be this poor ?