O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 03/22/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Basharat2928 Kamran (@Basharat2928) reported

    @O2 help me

  • Sec1989123 Shaun Couldstone (@Sec1989123) reported

    @O2 I am Pay Monthly and would like to transfer a number from another network, but not currently using 02 SIM. Have PAC code. Please can you advise?

  • ellietansley1 ellie tansley (@ellietansley1) reported

    offered an upgrade with @O2 after 40min call yesterday. Go to sign it today link has broken called back to find out that they wont do it. 20 years as a customer hours of my time they won’t honor yesterday’s deal Loyalty doesn’t matter apparently #badcustomerservice #awfullservice

  • Rachell17 Rachel Morgan ❤️ (@Rachell17) reported

    @O2 It wasn’t signal! My texts weren’t coming through - CS fixed it.

  • EtoileViolette Purple Star 💙 (@EtoileViolette) reported

    @O2 why can I not cancel call forwarding? Keep getting an error saying unexpected response from network. I need my calls to come to my mobile!

  • jamyt123 James Taylor 🐦✈️ (@jamyt123) reported

    @O2 mobile signal dropped dramatically in last few days at work, others on network don't have an issue. Do I need a new Sim etc?

  • TomasMcadam Tomas McAdam (@TomasMcadam) reported

    @O2 Hey, can someone tell me why my order is still under review after 72 hours? You took my upfront payment already and sent me legal documents. Customer service are also baffled.

  • ORTHICSTUBBO shanamas🎄 (@ORTHICSTUBBO) reported

    @O2 how do i pay off my whole device plan . your service on 202 is not helping at all.

  • EtoileViolette Purple Star 💙 (@EtoileViolette) reported

    @O2 I'm on a train with terrible signal, I can't be on hold for ages. Why is it doing this?

  • multivinniemac Multivinniemac (@multivinniemac) reported

    @O2 anychance you can hire more people so i can get my broken phone replaced (still in contract)