O2 Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at O2
O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent O2 outage reports came from the following cities: Ely and Chatteris.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Phone | |
| Chatteris |
Internet | |
| Ely |
Phone | |
| March |
Phone | |
| Newmarket |
Phone | |
| Newmarket |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Incisive
(@Incisive1) reported
Erm. @O2 it would be helpful if you made a statement about your network currently notwork ing… number not recognised is crazy. Over 24 hours now. Smh
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mamon
(@silentobsello) reported
Zero phone signal in G1 Glasgow today since 7 in the morning. And @O2 is falsely claiming that the issue has been resolved 😞
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mamon
(@silentobsello) reported
@O2 @acid_iain Same in Glasgow, no network since 8am in G1 1TE. And yes I have followed all the steps
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dmra1997
(@dmra199782063) reported
@O2 care to explain why you’re service is so terrible? I’d be faster lighting the beacons of Gondor than trying to send a message over your 4G service.
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Iain
(@acid_iain) reported
@O2 is there an issue with the O2 network today in Edinburgh? Apart from a brief 10 minute period before 7am this morning, I’ve had no signal.
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Steve Bridson
(@iamstevebridson) reported
@O2 why is your live chat so frustratingly slow. At least 10 minutes to reply each time. Over 90 mins on the chat telling them that my eSIM was not working and then as they couldn’t do a security check - as I could receive texts they said I needed to go into a store 😡
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Andy Hyde
(@andymhyde) reported
@O2 @LittleMissBake Is this issue now fully resolved @O2
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Micko
(@MikeLeach1980) reported
@O2 what’s with the signal everywhere today? No signal or data unless on WiFi
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LittleMissBakes
(@LittleMissBake) reported
@O2 how much longer is this issue going to take? I can’t use my phone for calls/ data/ text messages. This isn’t good
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laura 🏴🇺🇦
(@lau_ktid) reported
O2 like trying to talk to a brick wall useless can’t understand a word you say is it to much to ask to have call centres in U.K. Customer service zero @O2