O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 12/31/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomEly Phone
United KingdomChatteris Internet
United KingdomEly Phone
United KingdomMarch Phone
United KingdomNewmarket Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBigLittleSis Big Little Sister (@TheBigLittleSis) reported

    Hi @educationgovuk is there anyway you can help? i arranged a new ph for my y9 child so she's best able to do home schooling @O2 promised to sort it all out nearly 3 wks ago but haven't and no sense of urgency to fix. I'm seriously stressed out #homeschooling2021 help please

  • paul1960g paul1960g (@paul1960g) reported

    @O2 please can someone advise me why it is so difficult to reach O2 customer support, are they always difficult to get hold of!!

  • Emilyayling Emily Ayling (@Emilyayling) reported

    @O2 can’t get through to live agents. Can you help on here? Upgrade tariff showing in my o2 isn’t correct as per my discussion with one of your upgrade team.

  • _harley97 harley (@_harley97) reported

    @O2 Hi, data in my area hasn't been working for a few days. On the network coverage page I check my network status and it says a nearby phone mast isn't working, I want to check if an engineer will be out soon to fix it?

  • caatudeetu caatudeetu #FBPE (@caatudeetu) reported

    @O2 is the network down?

  • paul1960g paul1960g (@paul1960g) reported

    @O2 I had nothing but problems trying to get through to customer services using the number on a letter I was sent. However, I have spoken to someone but that doesn't change the fact that ease of contact is poor.

  • BBGSHQ Banner 🔬🧬 (@BBGSHQ) reported

    @O2 @JakeEllisimo O2 have been horrid in my experience. Been with them for 6 years purely for o2 refresh but after this contract ends I’m switching.

  • IanSolo75 Ian Solo (@IanSolo75) reported

    @O2 you don't call back when you say you will, your live chat doesn't work , 202 cuts out. Don't think I'll pay this month see how quickly you get in touch then ???

  • ashleighsaidso Ashleigh.☮ (@ashleighsaidso) reported

    @O2 currently experiencing no signal and can’t get through to anyone to find out what’s going on and no issues showing on the service checker... can you help?!

  • IanSolo75 Ian Solo (@IanSolo75) reported

    @O2 so you missold me a phone not telling me it's flaws. So what do you offer me ? A new phone? Yes...the same make and model!!! You couldn't make this up. Online customer service appalling to. Will not let me speak to a manager.