O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 02/10/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DivaGez Gerri Cunningham (@DivaGez) reported

    @O2 hi guys my cinema code isnt working please may you help

  • granth1974 Neil G (@granth1974) reported

    @giffgaff Who can actually help me here? Clearly nobody working for giffgaff. Should I complain to @O2?

  • eiksham Sham (@eiksham) reported

    How many times must @O2 tell me that I will receive my refund within 5 days and then never receive it. Absolutely ridiculous- tired of going round in circles. @MarkEvansO2 please can you help me since O2 customer service won’t ? Thank you.

  • richard1234YT Richard Smith (@richard1234YT) reported

    @O2 I'm not saying it's bad. Because if I pay for my current sim and then the next day, the new sim arrives, I would off Just wasted quite a bit of money there

  • AndrewS01250914 Andrew Scott (@AndrewS01250914) reported

    @O2 Trying again to resolve an issue whereby I cannot make 4G calls/VOLTE, or use WiFi calling on my Xperia 1ii that I purchased from you on a refresh contract or whatever its called. I'm not waiting any longer for an answer. I want one now. I'm paying for a service. Where is it?

  • 14petefellows Peter Fellows (@14petefellows) reported

    @O2 why am I unable to do anything with my account? I’ve ported my number in and I can’t access anything for months. And you are going to charge me to RECIEVE picture messages? I can’t help but think @virginmedia lied to me about the product I would receive. #Unacceptableservice

  • RareAutumn27 Leanne Martin (@RareAutumn27) reported

    @O2 we’re being told there is no priority queue at O2 Brixton tonight for the 21 pilots concert. Help? X

  • trevormcelroy Trevor McElroy (@trevormcelroy) reported

    @O2 @LoveIsland Poor lass has never discovered the mighty reds @NFFC

  • Handsy_ Stephen Hands (@Handsy_) reported

    Hi @O2 can you help please ? I've been a loyal customer of yours for many years (since the cellnet days...) and don't really want to have to switch provider. But there's a shocking lack of 5G signal from you in Dorset. When is Dorset going to have o2 5G ?

  • dd69_west dd69WestGrezes (@dd69_west) reported

    @O2 I've spoken with complaints resolution at O2 and been told that the Government legislation is separate to their policy. So I sent the legislation link to O2, because if other providers are complying with the legislation, there's no reason why O2 are exempt. On with my challenge