O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 01/20/2026 23:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyBowater Andy Bowater (@AndyBowater) reported

    @O2 must be the worst utilities company I have ever had the displeasure of dealing with. Never activated a SIM card, cancelled the contract within the cooling off period and after a email from them confirming I owe nothing I still get emails demanding money. Disgraceful. #Mobile

  • GaryJJSpate Gary JJ Spate (@GaryJJSpate) reported

    @O2 From Saturday morning until Monday evening I had no calls or internet. Will I be compensated accordingly and have a 10% discount on my next bill as 3 days is 10% of the month without the service I paid for?

  • Jessiekinsart Jessiekins 🏳️‍🌈 ☆C0mmissi0n Slots Open☆ (@Jessiekinsart) reported

    @O2 Hello! I moved my old number to a pay as you go while im living in Germany for when i return home to the UK. I have lots of accounts linked to the number. iv suddenly stopped receiving texts and i cant sign in to top up? Please Help

  • FunkadelicHorse Binyizdabbalah (@FunkadelicHorse) reported

    Hey, @O2, is it your policy - on top of having literally the worst customer website in the inner solar system - just to never answer emails? Did you think you'd hidden the email portal so well that no-one would ever be able to send you one?

  • M25JDE JDE (@M25JDE) reported

    @O2 still waiting we’ll over a week for your complaints team to get back to me, i still have yet again no service. Does anyone have an suggestions???

  • GaryJJSpate Gary JJ Spate (@GaryJJSpate) reported

    @O2 From Saturday morning until Tuesday morning I had no calls or internet. Will I be compensated accordingly and have a 10% discount on my next bill as 3 days is 10% of the month without the service I paid for?

  • DickHughesUK **** Hughes 🙂 (@DickHughesUK) reported

    @B_Smythe77 @O2 Sadly it's probably not O2 but one of their "partners". Companies out there that buy your details to tempt you with offers of new products and deals. Some poor soul (in every sense of the word) who has to phone people on a list and try and tempt them. But yes bloody annoying.

  • TjChapperz Tom Chapman (@TjChapperz) reported

    @O2 As of this month. But I have never been an 02 customer in my life

  • TheCountess5790 _𝕿𝖍𝖊 𝕮𝖔𝖚𝖓𝖙𝖊𝖘𝖘_ (@TheCountess5790) reported

    @O2 pretty poor show that I make an order on the premise that I will be able to collect my new phone today, then I immediately get a text to say I can’t and you don’t know when I will. I’ve spoken to someone about it from one of your call centres who was just reeling off script…

  • elvesnfairies elfie (@elvesnfairies) reported

    @O2 I’ve been trying to get my PAC code the last week. 1st was told it’ll be email to me, but never received email. Call few times, either your call centre person was unable to give it over the phone or hung up on me. What’s going on??!!