O2 Outage Report in Ely, Cambridgeshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (56%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Frosty
(@FrostyFrosty_) reported
@O2 I’ve just been informed by the @O2 shop that my phone won’t be delivered, as they’ve moving shop, so therefore aren’t accepting any more deliveries. They said they don’t know when deliveries will start up again. Another day, another **** interaction with O2.
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Karim Belgacem
(@Ronin_Karim) reported
@O2 Thank you for messaging me this morning and then completely IGNORING my response. So.. let’s tally this up… FIVE failed call backs by management and a message from customer services which was pointless. Keep getting better and better here!
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❌ David Taylor 🏴🇬🇧❌
(@Taylod61) reported
Why is it that @O2 can be allowed to deliver such a poor service? Perhaps @Ofcom can investigate and focus their attention on delivering an effective network delivering uninterrupted 4G and maybe the mythical 5G?
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Kelly 💁🏻♀️ 🇺🇦
(@mrsmcgibble) reported
@O2 Thanks it was a phone issue.
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Rebecca Turner
(@beckyw37) reported
@TheO2 @O2 I can’t seem to login to see the o2 venue perks on the o2 app. I was hoping to get blue bar access for Mondays Robbie concert.
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Steve Cutmore🥷🏼
(@LordCutmore) reported
@O2 are so slow at responding to dms *******
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Neil Crawford
(@NCWellFit) reported
@O2 since coming back to O2 a few months ago the network is useless! At times it’s almost pointless having the phone. Calls drop continuously & reception vanishes. I called earlier to complain about this & 8 minutes in the girl just cut. What’s going on?? It’s appalling.
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Matt
(@MWalker1869) reported
What’s point in having a phone when you can’t open an app but you get constant notifications! Internet service on this phone is shocking and all @o2 will do is sit down and laugh because they’ve got my money! #o2
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Christian
(@Christi41318939) reported
@O2 I recently switched to Giffgaff and took my number with me. Got a message from you to say my last bill (£21) was overdue so I went to pay it, but I can't pay on the website or over the phone because it doesn't recognise my number anymore. Help please?
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Emma Anderson
(@emmaa0609) reported
@O2 I ordered an iPhone through upgrade team last week and was click and collect. Order is showing complete, the store doesn’t have it either. I’ve spoken to 10 different people today and been transferred from one person to the next and no one is willing to help!