O2 Outage Report in Ely, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at O2
O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rhonda
(@RhondyPondy) reported
from
Eltham, England
Getting so fed up with never having any service when outside of my wifi. @O2 this is getting beyond a joke. Been a customer for 20 odd years and don’t even receive a reception!!!!! 🤬🤬
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khris
(@SpareOsprey18) reported
@o2havant @O2 I would like to complane about the services I just received from one of your staff members. I just pop in for assistance in moving over my sim to a 5g sim and all he wanted to say is call customer services. If this is how you.treat your customers then I will be
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Gareth Davey
(@GarethDavey87) reported
Hello @O2 any idea why I have had no service since last night (in London)?
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Yo, Mr White!
(@Bluee_Raptor) reported
@O2 @DisneyPlusUK Well this sucks
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paul
(@macwool) reported
@Dayvdee @O2 I tried 6 times today to phone my daughter 2 Mike’s away in Lichfield & there was no signal. The signal for some time here has been awful. Why??
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Cana Connelly
(@CanaConnelly) reported
@O2 great service. Suddenly receive email out of the blue saying tariff has changed (no warning) and no other info as to price etc and the 202 number cuts off ¬ working and nor is your normal number. Hang on then crashes! Superb service!
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Elena Georgieva
(@ElleGeorgieva) reported
@O2 what a shite customer experience, I am trying to call you and speak with a real human being & the only thing I get is an automated message directing me to your website. I do not want to go on your website, I want to speak with a living breathing person.
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Nom
(@Nominnes68) reported
@O2 Why can’t you just phone speak to someone with out going through silly questions that won’t help my query ?
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emma whitmore
(@emmaw1988) reported
@O2 I cant make or receive calls ? Is the network down
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Sarah
(@lilsunshinesez) reported
Been a customer for like 20 years and never received a surprise box @O2 … I’m feeling left out. 🥺