O2 Outage Report in Ely, Cambridgeshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (19%)
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Total Blackout (11%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Alexander Ong
(@SimonAlexanderO) reported
@O2 All works now. Website didn’t do anything so used the text service
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sungrad
(@sungrad) reported
@VodafoneUK hey, been having home broadband issues for a few hours. Disney, Netflix and YouTube all refusing to load, and even your website is taking ages - I've had to drop back to @O2's 4G. What's up?
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jim
(@jammie82uk) reported
@O2 Hi, just wondering if O2 actually want my business? My port in was supposed to happen today by 6pm after been trying to get it done for a week!!!!! I am currently having to pay for 2 contracts (my old network and O2) due to O2’s incompetence
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Sarah
(@Sarah42242355) reported
@O2 Hi all! I haven't been able to use my phone for a few days now because of work being done on the local mast. Am I going to be still charged for the days that the service is down? X
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Telefónica in the UK
(@TelefonicaUK) reported
Don’t miss out! 🙌 Bubl’s here to help get the nation back on its feet! 🤖 @O2’s new ad focuses on putting customers first, with low offers on the latest tech. 👇
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Steph
(@Flamingo_code) reported
@O2 You need to make this clearer though. I was told by customer services anyway that once the number is ported you would have lost any credit. My sim card says the last chance to top up was 19th, received the sim only yesterday.
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J
(@jamesdude11) reported
@O2 Hi O2 - does the Moto G8 Power support 4G Calling on O2? Thanks
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Kerrie Hughes
(@KerrieAHughes) reported
@O2 5 phone calls to 5 different people over 3 hours trying to get a resolve to sort out a phone contract, only to be told there's nothing that can be done. Quite possibly the worst customer service I have ever come across. Appalling is an understatement @O2
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Lee MiB© Exley
(@MiBz0r) reported
@O2 Yes, this problem happens on ALL devices and it isn't just me having it, how about getting it resolved rather than acting nobody knows about it??
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cocolatina
(@eeeeebcux) reported
@O2 i spoke to an advisor about upgrading. She was supposed to call me yesterday and didn’t. Do customer service reps take notes so that I can speak to someone else?