O2

O2 Outage Report in Ely, Cambridgeshire, England

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The latest reports from users having issues in Ely come from postal codes CB7.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 12/05/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomEly Phone
United KingdomChatteris Internet
United KingdomEly Phone
United KingdomMarch Phone
United KingdomNewmarket Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Hamza_aKhan ~¤~H~¤~ (@Hamza_aKhan) reported

    @O2 I've got no signal at all. I had signal 10 mins ago I have even restarted my phone still nothing.

  • lin2313488 linda franklin (@lin2313488) reported

    @ChrisWNQY @O2 Waiting for them to respond is really heart breaking 😓sorry dear actually i found out a way to recover my lost account after 3 months of been inactive, I couldn't let it go because I used it for business, but I got it back with the help of "smstechz" on Instagram so try them

  • aileengoldfish Aileen Goldspring (@aileengoldfish) reported

    @O2 I am unable to get the odeon site to accept my voucher. It’s saying it’s incorrect even though it has linked direct to the app. I’ve also tried going into the odeon site and typing in the code. Please can you help

  • Hamza_aKhan ~¤~H~¤~ (@Hamza_aKhan) reported

    @O2 how am I going to transfer my number to this new SIM if you've already disconnected me from the network? It's not exactly making things easy for me.

  • StuartTheVet Dr Stuart Munro (@StuartTheVet) reported

    @O2 hi I signed up as a new customer on pay monthly today. I’m trying to access my account online but the sales rep has put the wrong email address on the account. I’ve tried phoning and they say they’ve corrected it but I can’t log in as it’s still had the wrong email.

  • jojomadre1 Joanna (@jojomadre1) reported

    @MelButterflyRec @O2 Yep they are awful !!

  • viion Josh Freeman (@viion) reported

    @O2 Your site is so god damn confusing, how do I change my address? It should be so simple....

  • jamesshawvideo jamesshawvideo (@jamesshawvideo) reported

    Hey @o2 - where on the MYO2 app can I request my PAC code so I can leave you? Oddly enough, your virtual assistant can’t help…

  • VictoriaMDodd Victoria (@VictoriaMDodd) reported

    @O2 my phone is broken, out of contract been a customers for years and years(too many) why are the upgrade options the same as if I was buying a new contract, so no incentive for a valuable customer to stay?

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.