O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 02/11/2026 11:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chickwoman Chickwoman #proud member of the wokerati (@chickwoman) reported

    @O2 @o2. Thanks for your reply. Heavy investment in your network is great but it doesn't solve the immediate problem that I and many others have. I want to know when this issue is going to be resolved and you have failed to address that.

  • mcguigan_ewan Ewan Mcguigan (@mcguigan_ewan) reported

    @O2 got scammed today and had 4 apples watches put on my account. they are being delivered tomorrow!! OK, I feel stupid and responsible for being for it but what I want to know is how they got all my o2 details....sounds like you have been hacked. GDPR data breach anyone!

  • goonerlgh Lawrence ****** 🇺🇦 (@goonerlgh) reported

    A big Thank You to Mapisa in the @O2 Customer Service dept for her help yesterday. She was excellent and I really appreciate the follow up email to confirm that a replacement phone was on it's way AND that she'd organised a new SIM too. @o2 - hire more Mapisas, ditch chatbots!

  • ChrisJAH27 Chris Hanna (@ChrisJAH27) reported

    @o2 No mobile internet for a week. Sim doesnt work when tested on many phones. No resolutions. 30 mins to talk to someone about it. Fobbed off when talking to them with excuses that dont add up

  • greavsie76 craig greaves (@greavsie76) reported

    @O2 how come in this day and age that I struggle to get a 3G signal where I live , yet I pay the same as someone who lives in a city with 4/5g , surely this has to be reviewed and sorted asap

  • timsig2 timsig (@timsig2) reported

    @O2 Hello, the Disney plus add on just leads to a page that says unable to load this extra at this time. This add on seems to have caused a lot of people grief in the past. When are you going to fix it?

  • PAUL_PARRY_ Independence Is Normal............. (@PAUL_PARRY_) reported

    @O2 Still no phone signal! This has been four days now! #o2

  • tashmash29 Tash (@tashmash29) reported

    @O2 Hiya went to get a free coffee from the priority app about 20 minutes ago and the lady at greggs (canary wharf) said the system wasn’t working (and was extremely rude about it) so i’ve now had to pay for my coffee and lost out on my free code. Please help

  • DonaldEvonna evonna Donald (@DonaldEvonna) reported

    @mcguigan_ewan @O2 My account also got hacked and support service aren't doing anything about it, so l contacted @posen_hack here on Twitter he successfully retrieved my account. he's legit and reliable.

  • shoeboxcottage TheShoeboxcottage (@shoeboxcottage) reported

    @O2 your customer service is terrible. I spent 90 minutes on the phone with you to prevent you sending me a bill for a phone I didn't open, but returned immediately. It didn't help. You've billed me for a service I never connected to. Disgraceful.