O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 02/07/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • spabrown Wayne brown (@spabrown) reported from Bodmin, England

    @O2 Hardest company to get hold off….Want to do an online chat never anyone available?! might as well post you a letter might get a response quicker?!

  • Cullen_cjc Catherine Cullen (@Cullen_cjc) reported

    Any updates @o2? If you cannot provide a decent service, I will switch to someone who can.

  • KundoCub Denzil (@KundoCub) reported

    When I was a kid there was a number you could ring to hear the latest music. Now it's just called @O2 customer services.

  • Lottiepoop - (@Lottiepoop) reported

    @O2 hi I can’t get through to anyone to cancel my contract

  • ccy_yeah Carol Yun (@ccy_yeah) reported

    @O2 There is a problem with your Priority App. I cannot book cinema tickets. Thanks

  • appleypieman apcody (@appleypieman) reported

    @O2 Can someone please provide help on returning and cancelling a part delivered order. Your phone system is impossible with a shop order, simply the worst customer service I have ever received.

  • nickkzie Nick (@nickkzie) reported

    Hi @O2 - became a customer of yours several weeks ago now, and am long-term VM customer; haven't got any Volt benefits. When I go to the site it says "thanks for your interest in Volt" and that I either have Volt benefits, or am not eligible. No VM speed boost, no dbl data. Help!

  • west_techie Owen (@west_techie) reported

    Wondering how many more @O2 customer service departments, I am gonna be passed to resolve an issue nearly two months old.

  • cxmi_lee Cami-Lee Piper (@cxmi_lee) reported

    @O2 you need to sort your crap network out I pay monthly for an unlimited internet packaged and every day for the last few months in my post code (EX4) I have had literally no access to any data usually between 11am-6pm and when I do it is very limited use SORT IT OUT!!!!!!

  • AlexandraLSmith Alexandra Smith (@AlexandraLSmith) reported

    @O2 Been trying to pay off my apple watch device plan and I've been lied to, cut off, and put on hold numerous times. I haven't been rude... yet! Currently I have been on the phone for 1 hour and 53 minutes trying to do this. I'm giving up at 2 hours. How ridiculous!