O2 outages and service status in Ely, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- O2 generated 0 outage signals in the last 24 hours around Ely, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at O2
O2 is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
-
Gareth Iain (@GarethIain) reported from Cambridgeshire, England**** of @o2 Insure pointless expensive service
-
MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, EnglandMy @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
-
Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.
-
Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
-
Ian Cooper (he/him) (@IanHCooper) reported from Ely, EnglandSaturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
-
Gareth Iain (@GarethIain) reported from Cambridgeshire, England@o2 Insure can **** off, pointless service.
-
Azu Hatch (@AzuHatch) reported from Ely, England@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
-
wonkywizard (@jackgabriel1992) reported from March, England@O2 how ******** can I get hold of you pissing me right off😡😡
-
Phill Peck (@StevePeckandson) reported from Cambridgeshire, England@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
-
Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
-
Becky (@musings_of_mum) reported from Oakington and Westwick, England@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
-
Chris Lindley (@fergycool) reported from Horningsea, England@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
-
Neil Liversedge (@neill1602) reported from March, England@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
-
Raymond Docwra (@RaymondDocwra) reported from Fordham, England@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
-
Gareth Iain (@GarethIain) reported from Cambridgeshire, England@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
mi manca Sanremo 🎶 (@missingSanremo) reported@O2 If anyone is wondering, they make you send a bunch of details and then never bother responding
-
leeruddell (@leeroyruddell) reported@O2 Done. I look forward to your response about no issues in the area and to turn my phone on and off again 👍🏻
-
Jonathan (@JonM01) reported@John34968211 @O2 @o2 i thought you didn’t respond to issues on here?
-
Moltom (@Moltom4) reported@O2 what is wrong with you retards, I'm on hold 1hr 15mins. is this how you treat your customers? disgusting.
-
Neil Playle (@neilpop) reported@O2 what is going on??? Still no update on my phones, no one answering at your “phone” store and even your so called “resolutions” team won’t give me an update! I guess you feel the money is in the bank so don’t have to bother with any level of customer service?
-
AE (@Aek366) reported@cherry_ugh @O2 They depend on us just accepting it and not knowing how to deal with them legally. They back down every time. Ps I’m on o2 and the signal sucks
-
ANIA GABB (@aniagabb) reported@O2 @O2 I was told my plan included 5G but ira never worked and I’ve checked all the settings
-
Dave Hales (@dayvales) reported@dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!
-
Paz DLXV (@paz565) reported@O2 The whole 'customer service' provided by O2 in relation to this matter has been nothing short of appalling. As O2 is now associated with Virgin Media, I will be taking the earliest opportunity available to switch the services I have with them too.
-
Aulternator (@Aulternator) reported@O2 I’m trying to spend money on an additional product and you can’t take my money ?? Issue logged 25/06 still no contact, what a great business model you have !!