O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 01/19/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JustTanya9 Tanya-louise (@JustTanya9) reported

    @O2 waiting onsomeone answering phone to an extremely busy line for message to tell you if you go on to app we can help quicker well yes if my app was working I could but nope this virgin O2 crap isn't working !!!! #bettermusicneeded stop fixing what's not broken

  • JoeNakamoto Joe Nakamoto ⚡️ (@JoeNakamoto) reported

    @EnglandRugby @allianz_stad @O2 can someone help me understand why he wouuld drop Freeman for Steward?

  • juliewa19861 julie warren (@juliewa19861) reported

    @O2 can someone help me. I can't log into my account to check my bolt on has been loaded. Can't get through by phone. The bot provides me with a link to get to customer servicrs which takes me to the log in page that says error 203 then the bot ends the call. worst service ever

  • m1k3ydan Haynsie (@m1k3ydan) reported

    @virginmedia @O2 MY02 I cannot login, each time I talk to support after waiting at least 30 mins, they know nothing, try this tweak that tweak, nothing, escalations. Was once told I need to contact VM and change my password, really?? all while I cannot access my account for months, it’s laughable

  • j_gilby jewells66 (@j_gilby) reported

    @O2 pls can someone help with an issue relating to a new sim We have been trying to get thru on phone for an hour 😱

  • GoaterBilly Billy Goater (@GoaterBilly) reported

    @O2 why do you make it so difficult to contact O2 Business Customer Services via email or any other electronic method?

  • Terristarfish Teresa 💜 (@Terristarfish) reported

    @O2 you send me bills via email, I can't log in to pay as I'm not longer a customer.. please send an old fashioned paper bill?

  • lolcrombie Laura Crombie (@lolcrombie) reported

    @O2 Hiya. I think there is fraud on my account. I just got several emails about 2 accounts being added to MyO2. I did not authorise this. I can't call as I am at work. Can someone help?

  • KingofSpin108 Prashant (@KingofSpin108) reported

    @O2 Hi, why am I going to be charged £59.66 on a service I have not signed up for? Why can you not confirm any contract cancellation requests? Why is it so difficult to get good customer service from yourselves? Absolute joke.

  • SLew04 Simon (@SLew04) reported

    @O2 absolutely awful customer service and coverage! Considering you’ve increased my bill by 25% why should I stay with you?! Goodbye! Hello @LebaraKSA #Complaint