O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 03/11/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • keo_king1 King Keo callous_king1 (@keo_king1) reported

    @O2 never any free bacon rolls available on a Friday from greggs why offer what u can’t fulfill

  • NorseSon J Bluenose (@NorseSon) reported

    @swinter100 @O2 I moved to sky mobile last year who piggy back on o2 and the coverage is awful. Even when I have good signal and 4/5g, things don’t load.

  • PK1_F1_Fan PK1 (@PK1_F1_Fan) reported

    @MrKarlWilson @O2 And that's why I'm leaving O2 - their cystimer service team are rude...not sure how they get away with it

  • MrKarlWilson Karl Wilson (@MrKarlWilson) reported

    @O2 please can you detail the exact process I need to complete in order to lodge a complaint with the ombudsman. As I understood it I needed a management callback but when you repeatedly fail to do them is that sufficient that I can progress this?

  • TofuDood Oliver Pelling-Matthews (@TofuDood) reported

    @O2 hi, I’m trying to cancel a contract I have with you, but the website seems to be having issues as every link sends me back to the login page. How can I cancel please?

  • HollyFiadl Holly Flaherty (@HollyFiadl) reported

    @O2 hi can i get some help with my account please. Phone lines and online chat can't help. Who else can i speak to about getting my PAC code. I can't text the number for it. Is there way?

  • PK1_F1_Fan PK1 (@PK1_F1_Fan) reported

    .@O2 there's definitely no customer service from you guys anymore, they are so rude, absolute joke! They need to learn some manners - awful people I've been with you over 11 years. Will now be researching other providers.

  • MrKarlWilson Karl Wilson (@MrKarlWilson) reported

    @O2 Summary: took £890 from me that your weren’t entitled to….made me take 2 days off work to resolve and after 18hrs on calls over 6 weeks and having to cancel a Christmas trip with my kids you’ve still not actually done what you said you would do. All becuse of a o2 error

  • jamesrallen02 Rich Jame (@jamesrallen02) reported

    @O2 Problems with Beyoncé tickets, No sh@t Sherlock. Need to be sorting out Your woeful phone contact system instead. Could have spent all week, no joy. I’ve gone old school & written to You, it’s the way forward. #Retro

  • DavidFl32814060 David Fleming (@DavidFl32814060) reported

    Still trying to sort out issues with @O2 but it looks like the problem is with a company called @Aerial_Direct If they contact you ignore them. Conmen who I’m reporting to the authorities 🤭🙁