O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 02/13/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LilLis1 Lisa Littlechild (@LilLis1) reported

    Ffs @O2 sort out your bloody signal in Exeter!!! I’m sick of it being a nightmare trying to make a phone call I’m my own house 🙄

  • philter66 Phil Turner (@philter66) reported

    @gregdeacon @O2 They are very very poor

  • Liam_Shaw5596 Liam Shaw (@Liam_Shaw5596) reported

    @O2 The number that was registered with you was 07568707863 but you can remove it from your system because I'm destroying the simcard. Your help was redundant when I started recieving threatening letter. They're going in the same place as the sim card, up your arse

  • MixedMagicWoman Teresa Fowler (@MixedMagicWoman) reported

    @O2 Yeah. Just did that now. Seems the only option at the mo. If that doesn't work, she will have to close her acct with you and her and hubby can go PAYG with a supermarket close to home. Thanks for your help.

  • philgemmell Phil Gemmell (@philgemmell) reported

    @O2 I got a notification text on Friday to say I had used all my data, but the app is saying I have 1GB left, and when I switch to 4G I have an exclamation mark next to it in the bar at the top of my screen, and the internet doesn't work. Any idea what's causing that?

  • harriesbutcher3 gerwyn harries (@harriesbutcher3) reported

    Hey @O2 been trying to pay a old bill and getting absolutely no help off customer services. Anybody available who knows how to take a payment ???

  • mrtonyproctor Tony Proctor (@mrtonyproctor) reported

    @O2 Vodafone no longer exists in Malta it is now Epic mobile will i roam onto that network as Go Mobile data is extremely slow

  • AteA1000chips Helen of Troy 💙🐝 (@AteA1000chips) reported

    @Copywright52 @unitedutilities @O2 It's such a big help and makes you feel like other people (strangers) understand and want to help. It's little things like this that really make a difference.

  • wendysindia quote lord 🗣💯 (@wendysindia) reported

    Smh never dming @O2 again, terrible service and was so rude to me!!

  • leannewhite2804 Leanne White (@leannewhite2804) reported

    @O2 If I could actually connect to the internet, I could have a look! Think I’ll just cancel and move elsewhere!