O2

O2 Outage Report in Ely, Cambridgeshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 02/13/2026 07:05

February 13: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • linuxdaddy Justin Cook (he/him) (@linuxdaddy) reported

    @O2 after several calls, you have incorrectly terminated my account which is now adversely affecting my credit. I called again with call dropped. No one has returned my call. Issue persists. When will the madness end?

  • aabradys A.Brady (@aabradys) reported

    @O2 tried to report poor/loss of signal at my home but it won’t accept the report. Can you help.

  • Paul92821963 Paul (@Paul92821963) reported

    . @O2 All I want is for my upgrade to be cancelled and to receive a refund for the items I never received. Why is that so difficult to arrange?

  • msvnoir V 🐝 (@msvnoir) reported from Peterborough, England

    upgraded my phone a while ago but only put the new sim in yesterday but can’t even use it because apparently there’s “no signal”. turning off and on didn’t help, neither did putting on and off the airplane mode. what the hell @O2

  • Sloodwrangler Sloodwrangler (@Sloodwrangler) reported

    @O2 are you having system troubles today? Trying to pay my bill and twice on app and once on laptop it doesn't seem to process? I don't usually have any problems and the money is there?

  • JJLCullen2008 John ⚪⚫⚪⚫🇸🇦🇸🇦🇸🇦 (@JJLCullen2008) reported

    @O2 Yes my bill is upto date, it went out yesterday morning you've still not given me a number or resolution on how to speak to someone. Can paying customers no longer speak to someone? #useless

  • X8x8sX x 😼🖕💚⚫🇵🇸 🇪🇺🏴 (@X8x8sX) reported

    @o2 Most pathetic excuse for a network provider ever #telefonica #o2

  • CFOXY5 CFox (@CFOXY5) reported

    @TelefonicaUK @MarkEvansO2 @O2 Really pls tell me who as I waited 11 months as a customer u have driven me to a nerve wreck

  • buntain_dina Dina Buntain (@buntain_dina) reported

    @O2 the signal is down and how long will it be before it gets back to normal

  • staceycoralx stacey (@staceycoralx) reported

    @O2 is your website and app down today???? Why have I been trying to make a payment for my phone Bill for over an hour, can’t get through to an advisor and online web chat won’t work either 🙃