O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 02/20/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AllThat_Jazz__ AllThatJazz___ (@AllThat_Jazz__) reported

    @jsdevans @O2 @LutzSchueler Truly the worst customer experience I have ever had. Wouldn't ever use o2 again

  • mxlisa___ melisa 🦋 (@mxlisa___) reported

    @SV_Perry @O2 **** i don’t have a recording 😕 but they might have? it was a LONG phonecall like 49 minutes and a bit complicated so surely the guy noted it

  • languageslouise Languages Louise (@languageslouise) reported

    @EE morning! Why is it that @O2 offer iphone 13 promax at £57 per month (150g, free upgrades) for new customers but as a loyal EE customer the cheapest I can get is £77? 😔

  • ArmandBehr Armand Behr (@ArmandBehr) reported

    @O2 still broken...

  • stephenday007 Steve (@stephenday007) reported

    @o2 think I will be better off with 2 cups and a bit of string at the moment. Signal coverage is diabolical!

  • grrooves Grrooves💚 (@grrooves) reported

    @O2 Nothing network.

  • kittozettai 🐉⚡🐉🔥🐉 (@kittozettai) reported

    @O2 Hi, is there a way I can find out why my phone constantly has very little/no mobile data connection. The phones fine for everything else, I'm never near the end of my monthly allowance so its not it running out and my location doesn't seem to make a difference either.

  • Dreffed David Gloyn-Cox  🐉 (@Dreffed) reported

    @O2 how the heck are we supposed to use your sim while traveling if we can't install the app.... Why would you location lock the install? I'm not Changing my core account location for a single app. Biggest heap of crap, just wasted £15.

  • cacaannex catherine 🤓 (@cacaannex) reported

    @O2’s customer service is diabolical. Tried to get through all afternoon with absolutely no luck. Also still no update on my order. Regret upgrading with O2,the iPhone 15 will be out by the time they dispatch my iPhone 14. Only want to know you when it involves giving them money.

  • LeaB20202 Lea-Anne (@LeaB20202) reported

    @O2 I need help! Chat isn’t responsive