O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 02/19/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • coffeelover235 coffeelover23 (@coffeelover235) reported

    @O2 I've had a query since last week and got no where regarding an 02 priority code. On friday/saturday the code does not work to redeem a free hot drink. On the greggs system it doesn't register. Please can someone answer why the code doesn't work?

  • Pound4Pound_AJ Adam Marc (@Pound4Pound_AJ) reported

    @O2 my phones had no internet for a couple of hours, my data is switched on, ive turned the phone on and off and disconnected from data a couple of times but still no data. Can you help?

  • scpa32 scpa32 (@scpa32) reported

    Hey @O2 you said you’d waive my final bill, told me to cancel my direct debit but I’m still getting emails and texts requesting the final bill? Please can you help. Email contact and web chat are down

  • rhiannon_writes Rhiannon M (@rhiannon_writes) reported

    Hi @O2, I've been trying to cancel my contract for 6 months now with no success. Hours on the phone, DMs not answered. Haven't used the contract since end of March, yet you insist I still owe you. Can somebody please get in touch to sort this out?

  • CLEVERCLOGS_SI SIMON WELSH (@CLEVERCLOGS_SI) reported

    @EE why have you taken money from my account ! I do not have a direct debt mandate set up have reported this to ofcom and FCA . !!! Def leaving EE at my contract end in Nov @O2 what can you offer a an ex EE customer

  • novakg11 Gary Novak (@novakg11) reported

    @O2 my first visit to London since switching from @VodafoneUK. I'm in disbelief that I'm only achieving H in certain parts. I can't think of a time where I wasn't on 4G with Vodafone. Is there something wrong with your service? My home town, Knutsford is atrocious.

  • cat_tequila tequila cat (@cat_tequila) reported

    @O2 I have been trying to rectify my issue below since 8.30 this morning via your messaging 'help' section as well as by phone, it is now 4.15pm and I am no closer to getting a second family SIM for my child.

  • appccessible Kevin (@appccessible) reported

    @O2 Is it details on how to switch to another network?

  • Tom_Courtney_7 Tom Courtney (@Tom_Courtney_7) reported

    @Ceeeemaaaaannnn @EnglandRugby @O2 Coles is another Saints lock, don’t know much about him really, seems handy but wouldn’t have though him about Laumchbury/Wells/Martin/Green, especially not with Saints issues at scrum time when the engine room will be a contributing factor despite props getting all the blame

  • DeliriousAPG Craig Simpelaar (@DeliriousAPG) reported

    @O2 At home I have little to no signal inside/outside of my house, when making calls having to stand in certain areas just to hear people. And then in Bath I have the opposite where I have full 4G yet nothing loads or works. Constantly having to hotspot from my work phone.