O2

O2 Outage Report in Ely, Cambridgeshire, England

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The latest reports from users having issues in Ely come from postal codes CB6.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 11/22/2024 11:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (54%)

    Phone (54%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent O2 outage reports came from the following cities: Newmarket and Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewmarket Internet
United KingdomEly Phone
United KingdomEly Phone
United KingdomEly Phone
United KingdomNewmarket Phone
United KingdomNewmarket Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EmpireFF Empire (@EmpireFF) reported

    @O2 Any chance of you putting a mast up at the Phoenix Retail Park in Linwood. Ridiculous in this day in age you can’t even get a signal to make calls or texts. Your coverage checker is nonsense. For years we’ve not been able to make a call, text or use data.

  • Frugal_ways Deano... (@Frugal_ways) reported

    Hey @O2 what is the point of having mobile data with #O2 when an old apple phone, a new apple phone and the latest android samsung cannot even open a search engine on the browser, as your "mobile data" doesn't work? #ripoffbritain

  • LynneTravel CoddiwompleTravel (@LynneTravel) reported

    @O2 absolutely the worst service I have ever experienced anywhere ever.

  • Natalie91__xox Natalie Wiltshire (@Natalie91__xox) reported

    @O2 Please can I cancel that order and get a refund of the £50?

  • shannon87457923 shannon (@shannon87457923) reported

    @O2 Using an iPhone 11 only calls work. No texts or data working. Happened in Portugal few weeks ago too. Tried manually resetting network didn’t work either

  • JerryTaylor Jerry🇪🇺🚴🏻‍♂️🐈 #FBPE #LibDem #NotMyKing (@JerryTaylor) reported

    @O2 why are your support lines always “unusually busy”? Have you considered being honest and just saying “our lines are always busy”?

  • Nat_Bat21 Natbat 🦋🦋🦋 (@Nat_Bat21) reported

    @O2 hi can you help at all. I’ve paid my airtime bill twice, how do I get a refund please?

  • Sands_108 Sands (@Sands_108) reported

    @O2 such poor response to dealing with a fraud situation. One month & still waiting for resolution. While u keep sending debt collection threatening letters! Deal with the issue!!!!

  • woolenhattwitch woolenhat (@woolenhattwitch) reported

    @O2 Still not working. It's been well over 15 hours now 🙄

  • mat_stringer Mat Stringer (@mat_stringer) reported

    @O2 any ideas as to why nobody in the DY area West Mids can't get any signal/reception. Getting worse and worse over the last 6 weeks to the point where can't receive incoming or make outgoing calls