O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 01/12/2026 20:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomEly Phone
United KingdomChatteris Internet
United KingdomEly Phone
United KingdomMarch Phone
United KingdomNewmarket Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Budgie8859 Christopher Burgess (@Budgie8859) reported

    @O2, @disneyplus, @WaltDisneyComp - can someone please tell me how to delete my #DisneyPlus account following a 6 month subscription with O2 that I do not want to continue with. It is near impossible to cancel this subscription, no doubt intentionally! Please help! #o2uk

  • samalamaloo sammy (@samalamaloo) reported

    @O2 please help ! You took £20 wrongly I’ve sent dm

  • ailsa_iworth Ailsa (@ailsa_iworth) reported

    Help! @O2 - I’ve spent the last 24 hours trying to add credit to my mothers phone as she’s in hospital and she can’t call or text us. The replies on DM are super slow. Is there any way we can resolve this before we end up supplying her with a new SIM?

  • Melbourne_Rich Richard (@Melbourne_Rich) reported

    @O2 is there an alternate number to call customer svcs from overseas to avoid getting a continual ‘user busy’ on 44 7860 980 202 ?

  • Ryan34Mc Ryan (@Ryan34Mc) reported

    Very very poor service from @O2

  • Emilyybub Emie 🌻 (@Emilyybub) reported

    @O2 I have not had proper signal on my phone for three days now. What’s going on?

  • CFOXY5 CFox (@CFOXY5) reported

    @O2 @music_mmi You don’t help u give out a number you can’t get through too

  • AGirlnHerWolf77 𝙿𝚊𝚒𝚐𝚎𝚕𝚕𝚘𝚘♡ (@AGirlnHerWolf77) reported

    @O2 is anyone going to help???

  • Trainergeek Spencer Brayshaw (@Trainergeek) reported

    @O2 good morning. I’m trying to pay my self assessment and their two factor authentication means they text me an access code but I’ve tried 7x and nothing comes through @HMRCcustomers say it’s not their issue. Is it a network issue because I can’t currently submit my tax return

  • eskimozza The Beady Eye (@eskimozza) reported

    @O2 Absolutely diabolical customer service received this morning for my terminally ill sister. Would appreciate some help?