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O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • fergycool
    Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • MJPalmer84
    MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • Chanel_LawSmith
    Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • StevePeckandson
    Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • AzuHatch
    Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • aeron_dudas
    aeron dudas (@aeron_dudas) reported

    @O2 That was in September 2022 and they said they would credit me for the affected area. But it's almost 2023 and they haven't fixed the issues.

  • 2ducksva
    2ducksva 🦆🦆 (@2ducksva) reported

    @WeAreOpenreach So an update is the 3rd January at 5pm. So we will have been without service for 17 days. What an absolute joke. I WFH. I've gone through my data and paying through the nose with @O2 for more. Sort it out Openreach. @TalkTalk

  • join4te
    Jay (@join4te) reported

    @O2 Day 46 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • RashadBraimah
    Rashad Braimah (@RashadBraimah) reported

    Why is data roaming in the USA so slow with @O2?! Been in New York and Boston over the past few weeks and the speed has been at a snails pace for both me and friends worh @O2. Please do better. 🙏🏽

  • aeron_dudas
    aeron dudas (@aeron_dudas) reported

    @O2 Then your network map is a lie. Which isn't a true reflection of network coverage. I spoke to someone in your O2 store in Llandudno and they said your network team keep doing work on the masts but don't complete the work.

  • sara23369009
    sara (@sara23369009) reported

    @O2 my code not working 🙁

  • Joe_Zindani
    Joe Zindani (@Joe_Zindani) reported

    @O2 Thank you, sadly no reported issues I'm my area but I have 1 bar of signal at home and can't make calls, very unusual.

  • GavlarMushing
    Gavin Mushing (@GavlarMushing) reported

    @virginmedia why is your mobile network like being on dial up? The coverage is horrendous. Thought you had partnered with @O2 and it was supposed to be better? Absolute rubbish. #poorservice

  • Donna59023324
    Donna (@Donna59023324) reported

    @O2 I got a voucher code for odeon and it states the code is incorrect. Please help?

  • Tom_Griffin1
    Tom Griffin ♿️ (@Tom_Griffin1) reported

    @O2 My email regarding extremely poor customer service has been dispatched.