O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 02/04/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • John_baggies70 John_baggies70 (@John_baggies70) reported

    @O2 @GoodThingsFdn @virginmedia Had no signal or data since August and complained. Complaints team always give you money to shut you up. Finally cancelled my contract. Sort your network out before giving free data and tickets away.

  • Louise23627388 Louise O (@Louise23627388) reported

    @O2 @MartinSLewis shameful o2 are illegally taking money from my elderly parents, and threatening a debt collection agency when you owe them money!! Disgraceful customer service - can someone please help?

  • AdamAKnight Adam Knight (@AdamAKnight) reported

    @O2 The 3 month trial of Uber One on the O2 Priority app says it's already been used, would you be able to help at all?

  • AbbyVictoria15 Abby (@AbbyVictoria15) reported

    @O2 Hi, my PAYG number is saying 'Sim not provisioned'. Please help. Thanks

  • MatthewHyndman1 Matthew Hyndman (@MatthewHyndman1) reported

    @hannah_fairy_ @O2 I'll give you some advice change networks ASAP your information isn't secure and your account can be breached really easily my elderly mother has had no end of issues o2 left her without a phone 4 7 weeks!!!

  • Colchesterviews ColchesterViews. (@Colchesterviews) reported

    @katie_louise_b @O2 O2 have rely on a generation, who remember when a loyal customer meant something. Todays customer shops around and seldom use O2. I’m also an O2 customer, who thought loyalty meant something. If everyone who has been with them 15 yrs + left them, they’d be struggling. I’m off.

  • MatthewHyndman1 Matthew Hyndman (@MatthewHyndman1) reported

    @O2 @GoodThingsFdn @virginmedia Your having a laugh my mum was disconnected 4 7 weeks missing important hospital calls hundreds of calls trip's 2 local o2 store with no help no apology absolutely disgraceful staff! Wouldn't bother ever buying an 02 device!!!

  • IceDan001 Daniel (@IceDan001) reported

    @O2 This whole thing was a disgrace. Hang your heads in shame 02 what an absolute shambles

  • jordan_lawtonn Jordan Lawton (@jordan_lawtonn) reported

    @ThreeUK @ThreeUKSupport why have rewards and presale if we can’t purchase things or after waiting in a queue for hours to then be kicked out. Poor poor poor. Should’ve gone to @O2 a while ago much better customer service as well as network

  • superssonic David Hawkins (@superssonic) reported

    @O2 still cant get priority to work app logins in then crashes and says to login again wont do anything more. 2 days now come on sort it out