O2 outages and service status in Ely, England

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

• 
  Gareth Iain (@GarethIain) reported 11 seconds ago from Cambridgeshire, England

  @o2 Insure can **** off, pointless service.

• 
  Chris Lindley (@fergycool) reported 29 seconds ago from Horningsea, England

  @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

• 
  Becky (@musings_of_mum) reported 55 seconds ago from Oakington and Westwick, England

  @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

• 
  Sarah Harbour (@LwtEmmaBird) reported 7 minutes ago from Cambridgeshire, England

  @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

• 
  Raymond Docwra (@RaymondDocwra) reported 22 minutes ago from Fordham, England

  @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

• 
  Neil Liversedge (@neill1602) reported 26 minutes ago from March, England

  @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

• 
  wonkywizard (@jackgabriel1992) reported 27 minutes ago from March, England

  @O2 how ******** can I get hold of you pissing me right off😡😡

• 
  Gareth Iain (@GarethIain) reported 28 minutes ago from Cambridgeshire, England

  **** of @o2 Insure pointless expensive service

• 
  Sarah Harbour (@LwtEmmaBird) reported 34 minutes ago from Cambridgeshire, England

  @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

• 
  Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported 35 minutes ago from Cambridgeshire, England

  @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

• 
  MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported 39 minutes ago from Cambridgeshire, England

  My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

• 
  Ian Cooper (he/him) (@IanHCooper) reported 44 minutes ago from Ely, England

  Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

• 
  Phill Peck (@StevePeckandson) reported 49 minutes ago from Cambridgeshire, England

  @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

• 
  Gareth Iain (@GarethIain) reported 53 minutes ago from Cambridgeshire, England

  @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

• 
  Azu Hatch (@AzuHatch) reported 53 minutes ago from Ely, England

  @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stirling Bear (@Stirling_Bear) reported 9 minutes ago

  @O2 Hi it seems to be working again after I returned home. Better than the last time when it was down for days

• 
  Clifton (@ebisham) reported 11 minutes ago

  @TomTugendhat @O2 I was on the top of Leith Hill on Sunday you could see for miles in every direction but no signal at all. It’s a combination of nimbys objecting to phone masts and unwillingness to invest. Direct to mobile Starlink will buck their ideas up.

• 
  Ryan Walsh (@Walsh44Ryan) reported 11 minutes ago

  @O2 Ive been a victim of fraud that taken you 8 months to fix. Ive tried to cancel my contract multiple times to which im told im atill in a contract (this was signed by fraudster!). You have blocked my account. Ive tried to ring multiple times to no avail as I am abroad

• 
  𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported 11 minutes ago

  @TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.

• 
  Mitch Hirsty (@mitchhirsty) reported 13 minutes ago

  @Chriswa19691781 @O2 That’s not the only thing that can’t be done with O2 at the moment! Are you able to pay your bills on the app or website? I’m not and quite a few others aren’t either. There is something broken on their end and no one is looking into it

• 
  Lord Runcible (@SonOfRuncible) reported 22 minutes ago

  @TomTugendhat @O2 @EE Those poor people of Dulwich, what did they do to deserve that.

• 
  rachel (@CubRachel) reported 24 minutes ago

  @O2 hey, I’m trying to contact you about a lack of coverage in my area and a bill query but your website keeps telling me to call when I have no signal. What am I supposed to do?

• 
  Chris TheLurch Saunders 🌶 (@Thelurch) reported 29 minutes ago

  @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

• 
  The Blasted Cat (@RobbieTwts) reported 35 minutes ago

  @TomTugendhat @O2 @EE We increasingly have 650 elected officials in Westminster more interested in chasing personal glory on matters overseas than attempting to resolve domestic issues

• 
  Steve (@Swabsy1810) reported 35 minutes ago

  @O2 @CliveDaviesUK @O2 it’s just the same here in SK6 1PG area so many places where no signal or usable data. This is a relatively affluent area but your provisions are shocking