O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 01/19/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • bodsy0 Mike Bowden (@bodsy0) reported from Stockport, England

    @o2 you really need to change your 'on-hold' music #terrible 😎

  • ViVimags ViVi Media (@ViVimags) reported

    @virginmobileuk - since you’ve switch to @O2 as your mobile partner I only get a signal 50% of the time - does that mean I only have to pay half your bills?

  • AdeJR1986 Ade R (@AdeJR1986) reported

    Hi @O2, I have a PAC mobile number transfer I think in progress to your network. My old SIM card has changed to No Service since early this morning but the new o2 sim is still showing the temporary number. Any idea how long this should take?

  • SULLYYYYYY Loz (@SULLYYYYYY) reported

    @O2 I don’t know what’s going on with your website, app and live chat but I can’t get through to anyone and I can’t download my bill as it seems to be unavailable and doesn’t load, can you help me please?

  • lelo29uk Leah Joon (@lelo29uk) reported

    @O2 hi trying to book paddington today for 2pm code isn’t working! Please help!

  • LouisaBeveridge Louisa Beveridge (@LouisaBeveridge) reported

    @O2 DM sent. We do still have the original broken phone

  • debbiemindful Debbie Cooper (@debbiemindful) reported

    @o2 who can I talk to ensure my Mother is no longer sent threatening emails and texts relating to a service she has not received and does not requires #o2 #o2customerservice #poorservice

  • DrCalumLeask Calum Leask (@DrCalumLeask) reported

    @O2 customer service doing a fantastic job of reminding me why I left them in the first place - absolutely appalling support.

  • Gaz__Atkinson Gaz Atkinson (@Gaz__Atkinson) reported

    @O2 Tried all that - it’s affecting your MNVO’s also. Im on tesco and it’s equally poor.

  • PatMasterman pat masterman🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PatMasterman) reported

    @loujnicholls Took 10 days to change from @Vodaphone to @O2, numerous phone calls lots of hair pulled out, dreadful customer service from both companies. But I did have everything backed up so didnt loose any screen photos .