O2 Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Parker
(@JackParkerNo1) reported
@O2 @DisneyPlusUK I just want to know why I'm not getting the signal I'm paying for please???
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Jamie
(@jammiejam93) reported
@davepakey71 @O2 Only just happened man tbf. A few days ago, it was just 4G where I live so might come in the next few weeks. I did get a text that work was getting done on the lines though. I only just upgraded my phone to get 5G anyway, before I never had a phone eligible for it.
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Saxicola 🇪🇺 🇺🇦 🌻
(@saxicola_t) reported
@O2 No and **** off.
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Nick Sanders
(@NickSan85494149) reported
@Jamie1872____ @O2 More and more people saying the same thing, we had what looked like full signal while in Devon but like you say we struggled to make a simple phone call, even resorted to buying my son a new phone on ee so at least we had phone contact with our elderly parents.
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Louisa ⭐️⭐️💙💙🏆
(@pawseygirl) reported
Remind me to never pre order an iPhone from @o2 again. The whole point of pre ordering is so you get it on the day it comes out, not a week later
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Martyn Catlow
(@_catlow) reported
@LutzSchueler Hey Lutz @LutzSchueler . Great to see O2 getting these results ! BUT why after years of promises on rural 4G coverage has my signal at a fixed rural location got worse ? No one at @O2 seems able to give support, they just say the area has patchy coverage. Please Help.
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kevws
(@kevwgs) reported
@O2 30 hours after providing you with a PAC code O2 have done nothing. I’ve cancelled the PAC code with my current provider (plainly obvious O2 can’t provide even that simple and basic service) and would like to know who to contact to cancel the contract I took out please?
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Cat
(@sparkles589) reported
Hello @O2 my other half has 4GB of data, but he can't seem to get anymore and has only used 1.7GB. Can you help? It's really frustrating he can't get Internet unless in the house or on a public WiFi.
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Alison Cameron 🤍❤️🤍💙💛
(@allyc375) reported
I am so freaked out at not having my phone thanks to it going missing during my recent admission to hospital that I can't sleep so have been composing an appeal to @O2 to find a solution. I am still paying for a phone I don't have & over £200 for a new one is well beyond my means
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stew🌈
(@Divvy_Gritty) reported
@O2 Worst network dont bother