O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 11/05/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ncseymour neil seymour (@ncseymour) reported

    @ruskin147 @O2 You could have stopped at network tbh.

  • ethnaparker Ethna Parker (@ethnaparker) reported

    @O2 hi, am trying to claim a free Oden ticket but the code generated by O2 is not recognised. Help :)

  • bruskyyyy brusk (@bruskyyyy) reported

    @O2 why is your service so horrific all over Bristol? Whiteladies Road, Cabot Circus, and pretty much all of Clifton turn my phone into a brick. What’s the point in having data that I can’t use?

  • katieholland24 katie🧡 (@katieholland24) reported

    is @O2 down? can't send or recieve calls & texts and my data doesn't work??? just keeps saying "emergency calls only" - anyone else having this trouble? been going on for a day or two now pls help @O2

  • Jules_Clarke Rouge Noir (-----------) (@Jules_Clarke) reported

    @O2 ive tried to top up a sim , and failed, over phone, and also need give you a pac code. I tried three times to top it up. Failed three times. Help me here please.

  • forzareds1892 Lee @ Anfield Rd #7 #L4 (@forzareds1892) reported

    @O2 you should employ another delivery firm as @DPDgroup_news are useless and don’t even knock on the door, simply drive off and say ‘nobody was in’. We are in lockdown FFS and a house full of people! Disgraceful service. Won’t be ordering again.

  • jaybaines01 Winston O'Boogie (@jaybaines01) reported

    @O2 your service is getting worse by the week. Permanently no signal- im meant to be on 5G - for the past 6 months im lucky to make a call. Spend most of my time hooking onto wifi. Terrible service

  • DavidJCrosby David Crosby 💙 (@DavidJCrosby) reported

    @ruskin147 @O2 Same at @shrewsweb - must be a combination of all the metal in the stands and too many people in a single location trying to access network?

  • Serena96679144 Serena (@Serena96679144) reported

    @O2 my phone has said no service in Birmingham for about a day now. I can’t receive or send text messages which makes it hard call my bank and other people when there are issues

  • mm0jxi John Innes (@mm0jxi) reported

    @ruskin147 @O2 Thousands of people all trying to connect to the cell site, not really surprising you get connection problems but the mobile companies know what the demand will be like so should be able to meet that in these high profile events