O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 03/14/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Srsivanesan Sivi sivanesan (@Srsivanesan) reported

    @O2 As no one got back to me i tried calling again. Finally got through, and in the middle of talking to someone after hold the call got again!!! + they haven't called back 😡 so having to call again. What the f is going on either with your network/your customer services today!!!???

  • twenty2problems twenty2problems (@twenty2problems) reported

    That’s the plan, sell packages with an @O2 sim which is used to just continually call customer services. Honestly see why you have no stores as there would be queues of angry people no doubt

  • Simon97309483 Simon (@Simon97309483) reported

    @O2 your cs is ****, I'm surprised you have any customers

  • ukbus_spotter UK Bus Spotter (@ukbus_spotter) reported

    @busdriver_kenny @O2 Whitefield is the best place for phone signal.... but they do have 2 huge masts right next to eachother!!

  • NottsTransport Unofficial Nottingham Transport Info (@NottsTransport) reported

    @busdriver_kenny @O2 Yeah its been bad, i signed up to service updates and they're almost daily telling me there is an issue

  • lfckristian ً (@lfckristian) reported

    @O2 is no one working in your call centre? 45 mins in a queue and no answer. Have dm’d as this is one more thing in a long chain of appalling service.

  • shanseale shannon seale (@shanseale) reported

    @O2 I have a problem with my new account with you. My number has not ported

  • _indiex indz (@_indiex) reported

    @O2 I am being threatened with debt collection letters for an account I tried to cancel in august to be told it had not been actioned. I then called in October and had the same conversation. The number is no longer in use and hasn’t been since September.

  • lucie_ent lucie ent (@lucie_ent) reported

    @O2 hi, I ordered an esim yesterday, however since around 10 am this morning i’ve had no phone service at all but haven’t received my esim pack yet. is there anything you can do to resolve this?

  • lisamaywillis Lisa willis (@lisamaywillis) reported

    @O2 can someone in management from your complaints department please contact me as my 75 year old mother is being harassed by a debt collection company by you for a product she has never had… infact you actually owe her a refund, despite having and email from you confirming this