O2

O2 Outage Report in Ely, Cambridgeshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Ely come from postal codes CB7.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 11/25/2025 11:05

November 25: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomEly Phone
United KingdomChatteris Internet
United KingdomEly Phone
United KingdomMarch Phone
United KingdomNewmarket Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • frel20252538 frel (@frel20252538) reported

    @O2 Ordered a new SIM last Wednesday, still not received it and contract with another phone supplier runs out tomorrow...not impressed with your service so far

  • crzynic83 Crzynic83 (@crzynic83) reported

    @O2 what is going on in and around Birmingham today. Absolutely no signal!!! And I pay for this?

  • liamjconway1 Liam Conway (@liamjconway1) reported

    @O2 my network is down!!! No access to nothing, had to wait to get home for access to net. What’s going on????

  • JamieHosey Jamie Hosey (@JamieHosey) reported

    @O2 I've tried various cables and plugs to no avail. The port doesn't appear damaged and was working fine until maybe a month ago. Surely a handset that's less than a year old shouldn't have problems?

  • powdajam Powda (@powdajam) reported

    @O2 hello I got some Idles tickets on o2 priority last year and it’s been rescheduled for January but I can’t find the ticket confirmation anywhere, can you help?

  • nicolaThornton7 Nicola Thornton (@nicolaThornton7) reported

    @O2 I understand they are busy and I’m waiting patiently but when I actually get through and then get cut off, the customer service person doesn’t call me back. They know my number…it’s my o2 number!! 😡

  • DurandHannah Dr Hannah Durand (@DurandHannah) reported

    Hi @O2, you charged me three times for a single top-up and when I got in touch via your complaints email I was told you have to issue the refund via cheque? Why can you not put the money back in my account? It is 2021.

  • KSC_Ltd KSC LTD (@KSC_Ltd) reported

    @AuntiePegg @ThreeUK @O2 Been with o2 since 2007 - Never had any issues and never changed providers :)

  • miss_whiskers_ Whiskers (@miss_whiskers_) reported

    @O2 Is there an outage in Southampton area, have no reception at all.

  • JamieHosey Jamie Hosey (@JamieHosey) reported

    @O2 Hi my Samsung phone is less than 10 months old and will not charge via a lead. I believe the charger port may be faulty. Can this issue be rectified under warranty?