O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 04/01/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrtuition frank (@mrtuition) reported

    @O2 Yes. Can’t select Mondays on odeon website! Don’t want my code wasted. Pls help

  • adamsam88708284 adamsamson (@adamsam88708284) reported

    @O2 I’m locked out of my email account and can’t reset my password :( can I get some help?

  • Treehk2 Treehk (@Treehk2) reported

    @GrahamMaly @disneyplus @O2 I’m interested to see if they correct this mistake. The service is dire and seems no one knows what they are doing or take accountability. Pls do log this with the Ombudsman as the service is shocking.

  • Treehk2 Treehk (@Treehk2) reported

    @cass_lyons @O2 Wonderful to hear there is someone helpful in this company. They need to hire more Tony’s to improve their dire service.

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @O2 Yeah, but it’s £3 to add on rather than the £1 offered on the call. He will have to call back when he has time, as I don’t have another hour to waste sorting it out. You sent a confirmation email with absolutely no way of sorting any issue.

  • SusanMo77901887 Susan Moses (@SusanMo77901887) reported

    @O2 my code for odeon cinema is not working. It is supposed to be available for today

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @O2 are ridiculously bad at times. 30 minutes on hold to speak to someone. Changed my dads contract. Email comes through with confirmation missing a bolt on for international calls that was required and confirmed. Don’t have time to call back. Absolute joke.

  • janmariatalar Jan Maria Talar (@janmariatalar) reported

    @O2 @EnglandRugby Hello, I have a non-functional SIM which was replaced two times already, I would appreciate some help as I'm cut off from O2 services and have no access to a O2 branch as I am abroad.

  • ellenkenty ellen (@ellenkenty) reported

    @O2 Hiya, can you help? Trying to use my Airtime rewards and it keeps rejecting it. Airtime Rewards told me to contact you for assistance to get some kind of credit block removed from my account?

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @O2 It says to go to your help website which has absolutely no information on how to sort out an incorrect order. It’s beyond useless. Even an email address would have helped. Pathetic service