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O2 outages and service status in Ely, England

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  • O2 generated 0 outage signals in the last 24 hours around Ely, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • MJPalmer84
    MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • AzuHatch
    Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • IanHCooper
    Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • Chanel_LawSmith
    Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • neill1602
    Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • RaymondDocwra
    Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • StevePeckandson
    Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • LwtEmmaBird
    Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • fergycool
    Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • musings_of_mum
    Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • LwtEmmaBird
    Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

  • jackgabriel1992
    wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • s7saunders
    Scott Saunders (@s7saunders) reported

    @O2 Yes checked , there is really poor signal in lists of places locally at the minute and it’s now just my phone . The major issue is the work location and then the drive in between when it’s almost unusable

  • tonywelsby
    Tony Welsby (@tonywelsby) reported

    @Worly82 @O2 Was on O2 for a few years after leaving EE (after over 25 years) for ‘a deal’. Became terrible after the merger with Virgin. Thankfully was on a sim only rolling contract and managed to get out. Awful farmed out customer services.

  • AndrewHiltonMD
    Andrew Hilton (@AndrewHiltonMD) reported

    @NathanJarvisMD @O2 You’re so right. Truly awful whether in big cities or more remote. Doesn’t seem to be good anywhere

  • CarwynElisD
    Carwyn (@CarwynElisD) reported

    @O2 Hi how do I log a complaint about being ignored here by @O2 when you asked me to DM you, then you dont reply - @financialombuds

  • DanTheMacGeek
    Dan Barker (@DanTheMacGeek) reported

    @O2 your OAUTH and login flow is broken, both on desktop, mobile and app. Multiple browsers all report too many redirects when a user tried to login to manage their account/pay bills etc… is this something team are aware of and trying to fix?

  • Worly82
    CW (@Worly82) reported

    Was on Vodafone for 15 years plus, very few issues. Been on @O2 for a few months and it’s absolutely shocking. Coverage appalling, phone cuts out part way through calls regularly . Paying for a service I’m not receiving. Avoid at all costs!

  • Calh48
    Cal (@Calh48) reported

    @mhewson_MCH @O2 Especially as the service is absolutely shocking. Go into a city centre and can’t connect to anything. Ifnindidntnhave WiFi at home I’d never get anything - 4 calls this morning from people not one came through but got a text to say I’d missed the call…….

  • Bradalad
    Bradalad (@Bradalad) reported

    @O2 it's that frequent you won't deal with issues, we've even got a scammer below in the comments attempting hijack the opportunity. This is horrendous customer service.

  • UKMets_Giants
    Shaun 🏈⚾🇬🇧 (@UKMets_Giants) reported

    @O2 been trying to pay my bill for 3 days now and the app or website won’t load. Keep getting texts and emails demanding payment but I physically can’t pay it. Chat never loads on the app either. Can you help?

  • baeIuxe
    ♡ (@baeIuxe) reported

    @O2 your live chat support is abysmal i have never had the displeasure of contacting something that useless before! and none of your numbers work so i can’t call anyone