O2 Outage Report in Ely, Cambridgeshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (44%)
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Internet (31%)
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Total Blackout (20%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Adam bundock
(@Bundi279) reported
@O2 Hi, i have only been back with you for a few months and i must say that the service you offer is the worst i have ever experienced, all attempts to contact you either just refer you back to the same help page by ending the automated phone call or live chat says not available
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YourRunnerz
(@YourRunnerz) reported
@O2 It says on your website “In Stock! Order before midnight for next day delivery.” Is this guaranteed, especially through a poor service like DPD? @O2
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SairaRasul
(@saira2910) reported
@O2 been trying to get hold of customer services for 2 days now, been hung up on 4 times! All I want to do is change my god damn number.
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Chris Wilkins(Nelson)
(@nelsonchris82) reported
. @O2 whats the number for complaints? 4th day with no network now. Still paying for the service and this is really NOT the time for something like this.
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Victoria Barns
(@vicster28) reported
@O2 is there a reason that I am paying my phone bill and yet since before Christmas my signal cuts out and I get told on your website there’s an issue with a mast. A month is long enough to fix a mast. So please tell me how it’s fair that I’m paying for a service & not getting it
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Quinn Jenkinson
(@JenkinsonQuinn) reported
@O2 you try to call O2 and it just goes “thank you for calling O2 goodbye” so you try to go through the app and the agents are constantly “busy” yet I’ve been waiting for my new phone for almost a month..and no one wants to help😤🙃
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DailyD😷OH #AdTECH #OOH #DOOH
(@DailyDOOH) reported
My cell provider @O2 tells me “we're changing some of our international call rates” .... WTF is an international call rate? #WFH #HaveNotFlownForAYear
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Richard Moore
(@CommunicatMind) reported
@O2 Hi. The original plan no longer seems possible. I've been told to call back tomorrow, to see if a different plan might work. Instead, I'm looking into buying an unlocked phone from elsewhere and letting my 02 contract run down.
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Fiona Kennedy
(@OhFionaKennedy) reported
@O2 For around a week now, every time I send a text, it takes around 5-10 mins 'sending'. Is there an issue with the network?
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Libby👽
(@libbyharrisonxo) reported
@O2 you need to get more call handlers, I’ve been waiting on the phone for an hour for an issue that will take a few minutes to sort out!