O2 Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie McCutcheon
(@robbiemcc7586) reported
@O2 here O2, what’s the drama in Linwood, Johnstone area with the signal? It’s actually honking! Had to infrared my mate a WhatsApp the other day #SignalsCrap
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Kirti Ganatra
(@kirtig321) reported
Why is every mobile network saying bills will increase 3.9%+inflation? Who's salary is going up by around 6/7%? No company ever says if your salary goes down then your tariff will go down, they expect you to pay the price agreed. Should be banned @O2 @VodafoneUK @EE
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Amanda W 💜🐐
(@amandalw72) reported
@O2 is there an issue in the NN14 area, 2nd day now with poor signal
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Stacey Friend
(@StaceyFriend16) reported
@O2 such disappointing customer service this evening! I have been a customer for 13 years and now looking to move as a result.
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Gray
(@GMU12PHY) reported
@O2 Ive sorted it now after 45 minutes, getting through to retentions then being sent to returns and exchanges. All I wanted was to change my bill date. I know Customer Services are very busy but stopping people from getting through isnt the solution!
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Georgia
(@georgiakaliora) reported
@O2 @Donena Direct messages are also not working
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Andy Buckley-Taylor
(@BuckTaylor64) reported
@O2 @steveburnley Your signal is getting worse in Lincoln.
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Becs Manning
(@ManningBecs) reported
@O2 poor experience so far. Can’t contact as Going round in circles. Ordered sim Thu, came Sat. Paying for a contract can’t use as part of order was to port my number. Gave PAC code but still not transferred. No. needs to be there before I use sim as linked to card payments
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edmund
(@browned81) reported
@O2 trying to swap my old number from another network to my new account with o2. Doesn't appear to have worked, can't get through on the phone and the my o2 app doesn't help
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Gareth Paul Fradgley
(@gpfradgley) reported
@O2 @VodafoneUK You’ve got a mast issue at Junction 32 of the M62 that covers the offices and business. Data is not working/super slow. Was fine last week but back to being broken. Been like this for months 😡