O2 Outage Report in Ely, Cambridgeshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Raz
(@Razmatazz95) reported
@O2 18.13.0 and Google pixel 9 pro xl If you look at the reviews of the app this is apparently a very common problem
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D P
(@muttley911) reported
@EnglandRugby @O2 WHY do they insist on putting the numbers in such a stupid order?
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sarah 🚩
(@ratherbeinpisa) reported
@O2 @DanyeWest82 why's the network coverage still terrible too then? my phone works far better abroad on other networks! take a piss in your boss's coffee for me please
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Ant Rigby
(@Riggers_80) reported
@O2 @DanyeWest82 When was the last time you invested, I live less than a mile away from 2 masts yet hardly get a signal
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no
(@gurlbye888) reported
@O2 ISTG YOUR SERVICE IS USELESS I WAS PROMISED A CALL BACK AND NEVER GOT ONE. I RAISED A COMPLAINT AND YOUR STUPID COMPLAINTS TEAM WONT HELP NOR WILL YOUR STUPID FRAUD TEAM I LITERALLY HAVE THE FRAUDULENT IPHONE WAITING TO BE SENT BACK SO CAN YOU PLEASE ARRANGE TO PICK IT UP
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Mary Mary 🇪🇺 🌹 💙🇵🇸 🇺🇦
(@roaringjester) reported
@O2 is O2 currently down in the UK?
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deftone
(@Deftone1980) reported
29 days ago (13 Jan) I paid @O2 for an iPhone. Delivery cancelled due to “suspected fraud” — but my number was already ported. Today (11 Feb): still no refund and no number restored. I need urgent resolution. Case still open
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Steve Pluta
(@stevepluta) reported
@O2 Hi there. When are you going to fix the issue using the priority Greggs reward at their franchise stores? Your t’s&c’s on the app only mention moto stores won’t accept.
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SirCliveTheRed
(@CliveinEngland) reported
@WillWaight @O2 My contract was up in October but they still kept billing me. I went to the shop to complain. We were on the phone to customer service when they reconnected me and sent me a £25 bill while I was sat there. I see no alternative but to take legal action against them.
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Marcelo Hidalgo
(@mhmnat1) reported
@O2 Are you going to help me or not??