O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 02/18/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nikinak84 Nicola Piggott (nee Richardson) (@nikinak84) reported

    @O2 hi please could you help, my dad is trying to access myo2 app but it is saying his account hasn't been activated, could you advise best number for him to ring, going round in circles on online help, in his 70s and I don't live with him. Thanks 🙏👍

  • robsmith115 Rob Smith (@robsmith115) reported

    If you are thinking of getting a mobile phone with @O2, take my advice, DON'T. Customer service is appalling. #badcustomerservice #o2

  • join4te Jay (@join4te) reported

    @O2 Day 128 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.

  • midlandno4 Karl Jeffries (@midlandno4) reported

    @O2 any chance someone could answer the phone in customer service? Shocking 20 minutes and still waiting

  • AtkinSoares Atkin (@AtkinSoares) reported

    @O2 please help with proof of barring letter! Was to receive it hours ago and nothing yet! It’s urgent and no help from OutOfHours team!

  • Taylod61 ❌ David Taylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧❌ (@Taylod61) reported

    Wow @O2 have really excelled themselves today. 4G network crashed by 7.20am. 👏👏👏👏👏👏 No other company could achieve this level of incompetence

  • alex_BRoden Alex Roden 🔰 (@alex_BRoden) reported

    @o2 day 5 and still now network in my area! What is taking so long to resolve this issue?!

  • 3_Heart_S 3Hearts (@3_Heart_S) reported

    @O2 any ideas if there’s a service issue in CM13 area please? I can’t get a signal for voice calls.

  • RobTrav Rob (@RobTrav) reported

    @O2 Hello. I’m in a pickle. So I’ve set my 30days to cancel my account. About 35 days ago Just now I’ve gone to log in to my o2 app said there was an issue so I refreshed it. And changed my password but it requires an authentication code. That sent to your 02 number.Unfortunately

  • CDFJSEC Ciaran D (@CDFJSEC) reported

    @O2 signal work in my area for a week - when you gonna refund me for a lack of service?