O2 Outage Report in Ely, Cambridgeshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (17%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rebekah Elvidge👻
(@RebekahElvidge) reported
@O2 hello! Im trying to change my direct debit date but the website just keeps redirecting me to the ‘get in touch’ page which doesn’t have any contact info on. Please can you help?
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Peter Carr
(@PeterCarr1969) reported
@O2 Is customer service closed today, called from both mobile & a landline to be told thanks for calling O2
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Huey P. Newton 🥷🏾
(@TheRealLamz) reported
@O2 the signal in my area has been terrible recently, I only ever have 1 bar nowadays 😡
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persona non grata
(@PeaDubyah) reported
@O2 Sales can’t help, customer services can’t help, what makes you think you can? Even your email system isn’t working. Just bizarre.
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this
(@this25974057) reported
@virginmedia @O2 @wizkidayo Shame your customer service is so appalling. Charging cancellation fees when people move into a property outside of your network? Wow, seems like you need to improve your network coverage to 100% of the country or you need to review your policy of trying to rob poor families!
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Clare Humanski
(@Klarabela) reported
@O2 hi, I bought an Apple Watch series 6 in august & my screen has stopped working, I’ve tried a hard reset & that didn’t work. It stopped working after I downloaded the latest iOS update to my phone, could it be related? I’m not sure how to get it fixed, can you help please?
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this
(@this25974057) reported
@virginmedia @O2 Shame your customer service is so appalling. Charging cancellation fees when people move into a property outside of your network? Wow, seems like you need to improve your network coverage to 100% of the country or you need to review your policy of trying to rob poor families!
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𝘿𝙖𝙣𝙞𝙚𝙡 𝙍𝙞𝙙𝙜𝙚𝙬𝙖𝙮
(@idRidge) reported
@O2 I've sent them an email but have also sent further emails to add to my complaint via O2 complaints email. I've received a letter saying that I have made a voluntary payment towards my contract which I have never agreed to. This needs fixing now and my phone needs to be returned
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Ricky
(@Ric__kay) reported
@virginmedia @O2 You dont quote a VM customer of 20+ years a price and deal and then say oh no you cant have it after deal is done. Look at the livechat with 'Bry' around 10am my post code is hp2 7pl and number 143
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qwertyMu
(@qwerty_mu) reported
@O2 Thanks for coming back so promptly. I’ve already checked the status checker but it says I should be fine. I’ve registered a problem with them now but any help would be appreciated. There are two of us working from home currently.