O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 02/22/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • musings_of_mum Becky (@musings_of_mum) reported from Oakington and Westwick, England

    @O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious

  • IanHCooper Ian Cooper (he/him) (@IanHCooper) reported from Ely, England

    Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • LwtEmmaBird Sarah Harbour (@LwtEmmaBird) reported from Cambridgeshire, England

    @CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.

  • jackgabriel1992 wonkywizard (@jackgabriel1992) reported from March, England

    @O2 how ******** can I get hold of you pissing me right off😡😡

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • RaymondDocwra Raymond Docwra (@RaymondDocwra) reported from Fordham, England

    @Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • technicslover Technicslover (@technicslover) reported

    Can't help thinking @O2 have really ****** up with these yearly price rises. Remember when @ThreeUK kicked everyone off the One Plan, it took them several years to get the lost business back. But hey they know best. Bet PAC codes are flying out the door today.

  • lilgamerman LilGamerMan | GameOn (@lilgamerman) reported

    @O2 cant pay my bill through app. Cant contact customer service through app. You cut my service until bill paid. Help this a utter pisstake

  • jayneyd83 Jayne Robinson 💙 (@jayneyd83) reported

    Hmm @o2- mid cancelling my contract and your website seems to have now ‘gone down’ 🤔 #rubbish

  • HughesDigital Kevin Hughes 🎥 (@HughesDigital) reported

    @Ofcom The only scams are when companies like @O2 put their prices up mid-contract. How about clamping down on that @Ofcom? You are not fit for purpose, I feel internet and mobile companies are scamming consumers every April and you do nothing to protect us from these unnecessary hikes

  • qlexroby qlexroby (@qlexroby) reported

    @O2 what’s going on with my data you *****. 5G 4 bars but doesn’t work sometimes? Then you have the cheek to send me an email about prices increasing. **** you. *****

  • fozzer007 Andrew Forster (Fozzer) Adidas Addict (@fozzer007) reported

    .@O2 absolutely rubbish this network provider, I've been with you for 20 years and I'll be moving unless you sort my mailbox issue asap

  • WoodpeckerMandP Blueflyer (@WoodpeckerMandP) reported

    @O2 Do you not care at all about customer service, twice I’ve called you now due to fraud, my account is still hacked, I can’t use my iPad and monies still being used on my account. How can someone get an eSIM with out any security form O2, disgrace and you still won’t help me.

  • ross003ross Ross Southgate (@ross003ross) reported

    @MartinSLewis @GMB Ive been an O2 customer for years, now on sim only and after this news I'll certainly be looking for cheaper sim only deals elsewhere. Goodbye @O2

  • AHunter1604 Just A (@AHunter1604) reported

    @O2 why has the slow network in my area still not been resolved? Been fine since I became a customer and suddenly dropped out over the last week. The message on the service status about “busy area” is a poor excuse. It’s like using 3G again.

  • BarrettsFitness Graham Barrett (@BarrettsFitness) reported

    Have @O2 purposely shut their website down to stop people leaving their contracts or has it crashed due the amount trying to cancel #timeforchange