O2

O2 Outage Report in Ely, Cambridgeshire, England

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The latest reports from users having issues in Ely come from postal codes CB7.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ely, Cambridgeshire, England 11/28/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent O2 outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomEly Phone
United KingdomChatteris Internet
United KingdomEly Phone
United KingdomMarch Phone
United KingdomNewmarket Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • Chanel_LawSmith Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend

  • AzuHatch Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • fergycool Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    @o2 Insure can **** off, pointless service.

  • neill1602 Neil Liversedge (@neill1602) reported from March, England

    @bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • MJPalmer84 MJ Palmer - Mr Gay England 2021 Finalist (@MJPalmer84) reported from Cambridgeshire, England

    My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked

  • GarethIain Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TomWilshawUK Tom Wilshaw (@TomWilshawUK) reported

    Hi @O2, I ordered a new phone on contract with yourselves that was dispatched by DPD. They have now lost the parcel internally (no delivery attempts) but the best your customer service can offer is to wait for DPD to ‘find it’…? Not happy.

  • SineadDoyle Sinead Doyle (@SineadDoyle) reported

    Is every phone network just as bad as the next? Had terrible experiences with @O2 previously, moved to @VodafoneUK who seemed ok for the past couple of years but have been a nightmare this week. In the middle of an upgrade I’m considering cancelling but are they all the same?

  • RachLloyd13 Rach (@RachLloyd13) reported

    @O2 the Apple Music offer in Priority is telling me I’m unable to redeem with my subscription. Can you help please

  • msleannefraser Leanne 💛💛 (@msleannefraser) reported

    @O2 is there a problem with your topup service tried online & over the phone with 2 cards (2 different people) and top up is just failing for both of us?

  • missmeganbee megan maxwell (@missmeganbee) reported

    @will6310 @O2 Good luck. I’ve not had network for over 8 days despite 3 attempts at activating esim and they have zero interest

  • d1gitalnymph every villain is lightskin (@d1gitalnymph) reported

    @katalyssstweets @O2 wtf??? i’m so sorry that happened to you

  • tamarareynoldss ❄️Lo❄️ (@tamarareynoldss) reported

    @Erroden_ @O2 Contact @laurapurkess she may be able to help you

  • StevenWickham00 Steven_Wickham_Actor (@StevenWickham00) reported

    If I have to wait more than 30 minutes for help from any organisation I hang up in disgust. @O2 I give up on you.

  • fineartskaty Katy Jones (@fineartskaty) reported

    @O2 It’s back again now. But so unpredictable. And sometimes it says it’s working, when it isn’t. Sent a DM every time in December and all anyone said was ‘we don’t aim to provide a fault free service’. Doesn’t sound very aspirational?!

  • Antoinettes15 Antoinette Smith (@Antoinettes15) reported

    @O2 hi there I’ve rang the customer service line twice today requesting an email to be sent to me. Both assistants said they had sent me this but I am yet to see any emails from o2. Can you help?