O2 Outage Report in Ely, Cambridgeshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sally Haynes-Preece
(@Sallyhp_qigong) reported
Dear @O2 ...please make it easier to talk to real people...not interminable options on the automatic switchboard that send you to the website where the problem can't be resolved...cos I don't want upgrade!!!
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｡*✧Jade♫•*¨*•.¸¸♪
(@fairyscience) reported
@O2 I’ve been trying for days and there’s never an option so there must be no one available? Not the most accessible system!
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Santosh Kumar Mohan Rangan
(@msksmiles) reported
from
Edinburgh, Scotland
@O2PriorityUK I am trying to book tickets for Monday but cannot select 13 Dec - this remains disabled for me since the last 5 days and I am not able to use the voucher code. Can you please help? Thanks! @O2
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Lou.
(@ohmytwiice) reported
@O2 wow, as a new customer, your service is appalling already. i've called your phone line (can't get through) your FAQs are no help at all and i can't do an online chat as everyone is busy.
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B
(@Bxs28) reported
@O2 @dan_bevington I'm still waiting for help and a reply from my DM. You have taken my money for a new phone but haven't delivered and are uncontactable or at least unresponsive.
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Kate
(@kateshel27) reported
@O2 why can’t I speak to anyone?! I’ve changed to your service but not impressed so far. My number has t transferred properly and I can’t get hold of anyone to sort it out 😡😡😡
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🇮🇪 Stiofán Ó Frighil F.C.D🏴
(@skullmonkey7735) reported
@markxdavies @O2 Wow!! I thought I had it bad?! More than month without!! That's abysmal..
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Sally Haynes-Preece
(@Sallyhp_qigong) reported
I have recently had huge problems trying to contact @skytv and @O2 with problems that could not easily resolved on line because I was not upgrading...but wanted to reduce my commitments to them 2/
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ginzeh
(@ginzeh) reported
@silvercry @O2 @virginmedia In having an issue and both are in my name, endless circle of I'm a customer, join virgin, go on my o2, done it all and just the same thing 😭
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Cynic Of Sinope
(@Cynicofsinope1) reported
@O2 Can you speak to your customers, your phone lines are ridiculous, I’m a new customer and your service is like hell, 30 mins to get through to someone and then they cut you off! To make things worst the robot cuts the call off in the call waiting. Then you have to start all over