O2 Outage Report in Ely, Cambridgeshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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chemistrycoupling
(@chemcoupling) reported
@O2 hello, help me prove a point. I have 20 GB data, when I go to Germany tomorrow will I be charged extra for using my data?
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Richard Walker
(@rickgwalker) reported
from
Whiteabbey, Northern Ireland
Is @O2 poor for network coverage in the Greater Belfast area?
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Jon Danielsson
(@JonDanielsson) reported
@o2 told me I could sim swap, deactivated old sim and only then demand a SMS code from old to active new! No mobile as takes weeks to sort. Support staff don't understand or don't have authorisation to fix. @O2, please get your house in order. You are awfully incompetent.
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blank
(@EACobbler) reported
@O2 I’ve lost my new sim that came with my new contract and phone, can you help me replace it please
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Mike Davis
(@RescueRugby) reported
@simonharris_mbd Network congestion I’ve had no signal on @O2 all bastard day.
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Jay
(@join4te) reported
@O2 Day 43 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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Jay
(@join4te) reported
@O2 Day 42 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
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matt aspden 🍂
(@Matt_Aspden) reported
from
Bolton, England
@O2 is your payment gateway down? Had several calls to pay my bill, but can’t seem to process and payment on My O2 app
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Shauna Jones
(@Shauna_c_jones) reported
Really disappointed with the service from @DPDgroup_news and @O2 I ordered a phone last week for next day delivery and have had little to no information of my parcel yet all my tariffs have already switched over. If I knew DPD were this bad I’d have got it from the shop …..
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Kemba Cupid-Walker
(@KemmyCupid) reported
@O2 you've disconnected my sim and then reconnected it to a random number.i have no access to my texts and no one can call me for 3 days now! And no customer service to speak of today....