O2 Outage Report in Ely, Cambridgeshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Durrant
(@Leafs1201) reported
@O2 one week in to a 24 month contract with you and I literally can’t take the awful signal anymore, and I’m 15 miles from London not in the countryside, had no hassle the last 4 years on ee but this is just sub standard at best, can I get out of my contract ?
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TruckPornXXX
(@truckpornxxx) reported
@amber_leah_x @O2 Hate those phone lines , I just hang up
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Siân Davies
(@SianyD_02) reported
@O2 sort your network coverage out between Hereford & Kidderminster! 40 minutes of travelling and not a single bar of signal! 😑😡 #o2
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john rudd
(@Johnnyr1970) reported
@MikeAubury @O2 @ladyTbarber1 Most contracts already had some kind of roaming cap anyway so I don think there is much change here. Like you say, bad PR.
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Steve Pogson #BoycottPalmOil
(@StevePogson1) reported
@O2 Customer Service in 2021 is as bad for sensory deprived people as 1971. They no longer respond to emails but send a link, which goes nowhere. The 'live chat is automated & can't understand the word 'disabled' when applied to a human. Their CS here ask for info, no response!
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UK-MAGMA 🇬🇧
(@uk_magma) reported
@O2 You want me to send you a PM so you can hide my complaint by taking the conversation private. Your robot customer service person will just highlight your current deals on Samsung and Apple crap which I am not interested in. Do you think I am stupid.
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Louise Trewern 🇬🇧🏳️🌈
(@loulouscorpio) reported
1/2 So no one at @O2 can authorise anything! Just rang to cancel my contract & was told that I have to wait for the ‘incident’ to be looked into & someone to call me back because I can’t be put through to the people that can authorise the return of my phone & watch! 🤬
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Jason
(@Jason89653224) reported
@O2 when are you actually going to fix the mast in the me11 area its had problems for months now!
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Phil Graham
(@philtheclaret) reported
@JodiClements17 @O2 You should be able to terminate your contract early without an early termination fee if you can prove that you're having issues. We got out of a couple of Thee contracts for the same reason.
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KMarnie
(@kmarnie) reported
@O2 having issues with Priority - voucher saying it's been used when it hasn't....can you help??