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O2

O2 Outage Report in Ely, Cambridgeshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Ely, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • StevePeckandson
    Phill Peck (@StevePeckandson) reported from Cambridgeshire, England

    @AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.

  • fergycool
    Chris Lindley (@fergycool) reported from Horningsea, England

    @O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.

  • Chanel_LawSmith
    Chanel Law-Smith 🐼 (@Chanel_LawSmith) reported from Cambridgeshire, England

    @O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed

  • AzuHatch
    Azu Hatch (@AzuHatch) reported from Ely, England

    @O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste

  • GarethIain
    Gareth Iain (@GarethIain) reported from Cambridgeshire, England

    **** of @o2 Insure pointless expensive service

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CFreeth
    Chris Freeth (@CFreeth) reported

    @O2 I’ve done the online service checker, it says there’s a problem but nothings changed in over a week. Not good enough! Should of gone with a cheaper provider

  • appccessible
    Kevin (@appccessible) reported

    @O2 I tried phoning but the call was disconnected by O2. Can't you just fix your broken system instead for all customers?

  • jaynenicholas
    jayne nicholas (@jaynenicholas) reported

    @O2 But why haven't u told me this??? How long does it take to arrange a callback 8 days since I emailed complaint review 10 days since I raised the complaint originally do I need to go directly to the CEO

  • Cilusse
    Cilusse (@Cilusse) reported

    Hey @ThreeUKSupport @EE @O2, none of your networks seem to be working in the PO19 6AP area. Maybe a shared site that is down? Thanks.

  • rhysw25
    Rhys Williams (@rhysw25) reported

    @O2 is there an issue with the Priority app? I’ve been logged out and not able to log back in. Keep going in circles asking for mobile number and unique code

  • xchelsiepaige
    Chelsie Harland (@xchelsiepaige) reported

    @O2 hi, I don’t seem to have any data left (no idea how as there’s no way I’ve used it all up) but never received a text to say it was running/had ran out, and when I go on the app to check my data it says “we can’t display your usage” ?

  • chornaaa
    Chorna (@chornaaa) reported

    @O2 Tried both, still not working. Many others having the same issue too

  • nt_richards
    AJ (@nt_richards) reported

    @O2 Thanks. I followed all the instructions and still have problems connecting to WiFi Extra. When I try to connect to O2 through to the Virgin Media service I’m told my mobile number isn’t registered with O2 WiFi. Which it is. Any ideas?

  • Paul_McCreesh
    Paul McCreesh (@Paul_McCreesh) reported

    @O2 please can you come back to me. Sent DM and message via app an hour ago. No reply to either. We need better customer service please.

  • hill_marck68
    Market Mark (@hill_marck68) reported

    @O2 Unbelievable terrible service yet again from o2!!! Ordered an Apple Ultra watch, the first went missing by @dhlexpressuk surprise!Apparently @O2 don’t have managers you can speak to, is there anyone in this organisation who can actually resolve an issue ? #shockingservice