O2 Outage Report in Ely, Cambridgeshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Morris
(@morriskev) reported
@O2 @O2 , still no response after 48 hours ? As i have little to no service can you refund my last 2 months airtime. Paying £45 month for a service that doesn’t work surely isn’t acceptable? Trying to run a business and it’s becoming increasingly difficult without a working mobile!
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Shevie
(@shevie90) reported
@O2 ... told me no you can't have it. Your customer service team said they will do an investigation to why I'm getting these messages. But I still won't be given the offer at the end of it, so what benefit will this be to me? I'm your customer but you are not treating me as one
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Aaron G
(@Bane1_1) reported
@O2 customer service is shite
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Lena 💙
(@LenaRbeaner) reported
@O2 so fed up of no data use in Eastville area of Bristol am now looking into moving to vodaphone. Your company has been saying for over a year you are sorting it and it never improves
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Catherine Page
(@Cat_Louise) reported
@O2 all incoming calls been showing as ‘no caller ID’ for 2 weeks now, tried new sim, sim in another device, and today after contacting o2 on the community page I’ve now been disconnected completely! Can somebody help me? As a long serving customer the service has been appalling!
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Sam
(@harrysmaple97) reported
@O2 you need to have words with your complaints manager Ningreipam three times he ended my conversation without resolving my issue and finished with okay bye without letting me respond having been an o2 customer for 17 years this is not the service I expect
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Eleanor Mallon
(@EMalzo) reported
@aileenmud @EE I'm with @O2 but it's the same. Terrible signal and last 2 days haven't received or been able to make any calls. So glad I'm still able to pay o2 for their services though..
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Yvette Marie
(@YvetteM94) reported
@o2 can you tell me why I can’t receive calls or texts as soon as I walk through my front door? I’m paying £40 a month and can’t get good service!
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KATHRYN JENKINS
(@WotKatydid_true) reported
@O2 hi O2, I am sad you have introduced me to Ralph Lauren as your new partner for O2 rewards, I could never afford them before this financial crisis and having them introduced now as a potential customer is a bit of insult to injury! Pls have more realistic people partnerships🙏
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Sam
(@harrysmaple97) reported
@O2 terrible service from O2 over the last week. Been a customer for 18 years but the service I’ve received from Ningreipam a complaint manager. 3 times today after spending hours on chat ended the message without resolving the issue, incredibly rude. @EE fancy a new customer?