O2 Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Raymond Docwra
(@RaymondDocwra) reported
from
Fordham, England
@Imnotfromsparks @O2 Yeah you live near #ely. Should be used to a crap phone signal
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
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wonkywizard
(@jackgabriel1992) reported
from
March, England
@O2 how ******** can I get hold of you pissing me right off😡😡
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Neil Liversedge
(@neill1602) reported
from
March, England
@bex81uk Come on @O2 you can do better than this. A genuine loyal customer querying charges on the big and your customer services bloke WONT even look at it. Disgusting customer service.
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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.CAMZKY.
(@CeeTeeTeePee) reported
@O2 hi, can you please help me with the new sim only contract that i just purchased, i have enclosed a pac code from an OLD number but the number isnt activated yet
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abbie ✨
(@abbie_bfc) reported
@O2 I’ve tried contacting someone through the app numerous times about the problem. Data has been awful for months, pushing a year. Slow connection, or not at all. Rarely ever connects on 4G either. Sick of paying so much for awful service!
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Kelly 🍑
(@ChallisDesigns) reported
@O2 @MissClarePear Same thing is happening to me and I’m waiting on some important family news today. My signal and data are completely unusable
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Costa
(@ConstantinAlinR) reported
@O2 @O2 I'm trying to share data between my devices. I have about 8 lines on a contract. I've been in touch with few O2 operators by phone and they just hang up. Please let me know as soon as possible how can I get in contact with someone. Thank you
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melisaisikman
(@melisaxisikman) reported
@O2 terrible customer service. i paid my bills over a day ago and my phone is still not working. I’ve been on the phone for ages and no answer. No live chat or other options given on the website or the app to reach them. ???
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rng8899
(@rng88991) reported
@O2 hi I am trying to get hold of customer services for last few days and waiting times are too long can someone help me here please ?
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Harry Hudson
(@HarryHu15011390) reported
@O2 how the hell do I cancel a contract with you? I am told you go through the website and speak to you there where they then tell me to phone up and by phone I can’t get through. No service at my home or work address, forever told it will be fixed.
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Paul Mooney
(@scooter91170) reported
@O2 Can you advise what your plans are, with respect to the fact that O2 Recycle is shut for 10 days? How are you going to pay people who use your service...
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Leah Morris
(@lovelybyleah) reported
@O2 why is it I’ve tried for 7 months to cancel my contract but you never respond to my emails, my calls are always cut & I can’t access my account... sort it out and stop charging me!!!!
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Shelley W Smith
(@ShelleyWSmith2) reported
from
Milford Haven, Wales
@O2 very little service this week, promising update today, yes got an update saying update next Friday!!! Not good, will take further