O2 Outage Report in Oakington and Westwick, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Oakington and Westwick, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Oakington and Westwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at O2
O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Oakington and Westwick, Cambridgeshire, England
The most recent O2 outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Phone | |
| Cambridge |
Phone | |
| Huntingdon |
Phone | |
| Ely |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Oakington and Westwick, England
Latest outage, problems and issue reports in Oakington and Westwick and nearby locations:
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Some buildings do have poor reception though. Our house is bad, and we used to have to hang out of a window to get reception. We've recently set it up to use the house WiFi though (on Android) but might depend what handset you have whether it will let you do that.
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Chanel Law-Smith 🐼
(@Chanel_LawSmith) reported
from
Cambridgeshire, England
@O2 Seriously I have a ton of important calls to make today and this is the day your signal goes down!!! Not impressed
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Azu Hatch
(@AzuHatch) reported
from
Ely, England
@O2 wouldn't it great if you offered a #buymeonce #sustainable-ish phone service where you encourage your customers to keep using their handsets and not upgrade #rethinkrepair #towardszerowaste
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Becky
(@musings_of_mum) reported
from
Oakington and Westwick, England
@O2 Ok I signed up yesterday and now I’m getting emails from Disney saying I can’t have two subscriptions but I cannot find a way to manage this on o2 or Amazon. Help !! There’s nothing obvious
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Phill Peck
(@StevePeckandson) reported
from
Cambridgeshire, England
@AppleSupport thanks to Leo at your Cambridge store. Let down by @O2 but apple replaced the phone no problem.
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@O2 insurance can **** off, I was honest but yet not good enough, should’ve been sneaky and lied and switched my phone of for a couple days and I would have got it sorted. Shows doesn’t it 🖕🏻🖕🏻 #WontRecommend
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Sarah Harbour
(@LwtEmmaBird) reported
from
Cambridgeshire, England
@CitizenSuburbia @CharlotteCGill @O2 Well that's several different networks at fault for our house then 🙄. Also don't get reception in our local Sainsbury's but that has a metal roof - I doubt that's anything to do with the network.
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MJ Palmer - Mr Gay England 2021 Finalist
(@MJPalmer84) reported
from
Cambridgeshire, England
My @O2 catastrophe is going from bad to worse! Now my replacement phone just turns its self off! And you call up and the automatic woman’s just says ‘bye’ in the most sarcastic tone. Awful customer service: June 2019 since my phone worked
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
**** of @o2 Insure pointless expensive service
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Ian Cooper (he/him)
(@IanHCooper) reported
from
Ely, England
Saturday: 16:08 @o2 text to tell me their network is working fine Sunday: 11:55 @o2 email me to tell me that a local mast has a problem. Like it seems to most of the time
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Gareth Iain
(@GarethIain) reported
from
Cambridgeshire, England
@o2 Insure can **** off, pointless service.
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Chris Lindley
(@fergycool) reported
from
Horningsea, England
@O2 Supposedly but I’m not spending any more time on your chat service. Just DM’ed you.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Kidd
(@kellykidd84) reported
@VodafoneUK are saying no issues with site even though zero signal. Interestingly @O2 also use the same mast & they have confirmed that the site is down and is being worked on. I'm told to "wait 24 hours" I mean come on! Time to look at another network! @O2 any good SIMO deals?
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Sam Coupland
(@strangesam1977) reported
@Phillreynolds1 @O2 Same problem here.. have spent several hours on chat.. End result, I might get a second new esim via post in the next 1-3 days.. no phone signal until then.
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stuart collier
(@stupotcollier) reported
@O2 13 days without signal. Sent another DM yesterday
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Tim Norris
(@timmynorris90) reported
Imagine being with a phone network and when travelling around, and manage to actually call someone, all you speak about is how **** your signal is... But have to tell them over 20 different calls as always loose signal. @O2 Invest in your network!
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Simon
(@NomisNalla17) reported
Are @O2 ****** or something? No service all day. Phone off and on multiple times. Complete joke
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Kevin Graham
(@kevgraster) reported
first time in 10 years, I’m ashamed to use @O2 ! I’ve always had an outstanding service, Now their service is unusable! I raised concerns about lack of data connection, they investigate and say resolved…still no data! But Ee with the same phone give 80 meg connection!
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HughJahFink
(@hughjahfink) reported
@GNev2 I work in central London SE1 @O2 - No signal. I live in SE15 @O2 - No Signal. I listen to the news in the morning, and phone lines constantly breaking up, constantly loosing guests. When did it get so bad?
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CryptoFrog
(@CryptoRM1) reported
@O2 customer services representative hung up on me earlier today because she couldn’t find my account even though I’m a customer for 20+ years. Awful service #o2
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Sam Coupland
(@strangesam1977) reported
@itsasophslife @O2 Wish i'd thought to look at twitter earlier today and seen this.. have exactly the same problem. Might have a working phone by the end of the week after spending a couple of hours on chat support if i'm lucky.. .@O2 sim switching is a shambles, and means no phone for days.
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BangAverageWayner
(@ChefWayner) reported
@OpenreachHelp So @SkyHelpTeam are saying it’s an Open Reach issue and are fixing the fault TODAY. There is an outage in the area. No fault fixed. I have just spoken with another Sky CSA and he says it’ll be more than 48 hours. Living rurally and @o2 being a piece of crap too, no comms at all