O2

O2 Outage Report in Haywards Heath, West Sussex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haywards Heath, West Sussex, England 12/11/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent O2 outage reports came from the following cities: Crawley, Brighton, Lewes, Hove and Henfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Phone
United KingdomBrighton Phone
United KingdomLewes Internet
United KingdomHove Phone
United KingdomHenfield Phone
United KingdomCrawley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • worldoffaz Farah فرح 파라흐 (@worldoffaz) reported from Horsham, England

    One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • emilymorgan_x Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

  • fishdude10 Ben Mockford (@fishdude10) reported from Crawley, England

    @awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.

  • sammi_hills Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • pandofel ⚫ Ann Terry (@pandofel) reported from Nutley, England

    @o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chloeannelillia chloé (@chloeannelillia) reported

    @O2 I’m not sure? But I still don’t understand how it’s connected me to a network in a country in a whole other continent?

  • Billygers2022 Giemerangersback🔴⚪💙 (@Billygers2022) reported

    @O2 @SR28824681 Best network by a mile made a order mistake online which would left me with 2 phone contracts went to Nottingham 02 store very helpful early 02 refresh upgrade 35 pounds 45 watt charger 16 pounds back in my account and 30 from the cancelled online order, service impeccable thnks

  • Kristoflurp Kristoflurp (@Kristoflurp) reported

    @O2 I've got the travel bolt on for my phone but have absolutely zero signal or data in the US. Roaming is switched on but no luck. Any help?

  • P_A_Thompson Paul Thompson (@P_A_Thompson) reported

    @O2 @_DP85 Hey Daz, they're not bothered mate, my masts been down since October, they messaged me on here saying yeah, we see what you mean, and that was it, no update, no timescales, no resolution, they're an absolute shower of shite

  • _liam_ Liam O'Connor (@_liam_) reported

    @O2 To be fair, best service I've had from a phone company! Top marks! And cheers for the beer!

  • TheSilkyBarKid Robert Theobald (@TheSilkyBarKid) reported

    @O2 I need to speak to someone regarding chargers toy bill but no one.picks up the phone when I finally find a number to call. Help please

  • MrManchesterUK1 MrManchesterUK (@MrManchesterUK1) reported

    @O2 why won’t your website find my address when trying to update billing details? Ive entered it a million different ways and it just keeps saying address can not be found?!!! Infuriating!! Plz help!

  • Deaalimani 💎 (@Deaalimani) reported

    @O2 Nope. Stopped roaming once I reached my £120 limit. I’ve been a customer with you for many years, this is absolutely horrible!

  • DizzeeG Gino (@DizzeeG) reported

    @O2 Can you advise how I raise a complaint please?

  • greenbhoy1 Paolo Mac (@greenbhoy1) reported from Prescot, England

    Thread: Twitter people I need some help. I’ve had my broadband with @SkyHelpTeam in excess of 15 years & my mobile with @O2 for not far off. I used up my data early this month, only happened a couple of times that. Topped up for 1GB on Wednesday for £10 & already it has gone.