O2 Outage Report in Haywards Heath, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haywards Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (24%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Haywards Heath, West Sussex, England
The most recent O2 outage reports came from the following cities: Crawley, Burgess Hill, Brighton, Hassocks and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| Burgess Hill |
Total Blackout | |
| Brighton |
Phone | |
| Brighton |
Phone | |
| Brighton |
Wi-fi | |
| Hassocks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Haywards Heath, England
Latest outage, problems and issue reports in Haywards Heath and nearby locations:
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Smikle Dance Project / SYD Company
(@LeeSmikle) reported
from
Hove, England
What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!
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Madame Petit 🇪🇺❄️ #FBPE #StopBrexit
(@jmlafc12) reported
from
Crawley, England
I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Nabil Jamshed
(@NabilJamshed) reported
from
Crawley, England
@acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Felicity Taylor
(@Felicityt1985) reported
@antiteabecks @Harry_Styles @O2 Had the same problem! Couldn’t get 1 ticket on any level in London was prepared to pay whatever just to get a ticket but all sold out so got them in Manchester 🙌🏼
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Louise warren
(@annabellesmam) reported
Update, it's only letting me book Glasgow, no Manchester tickets - asking for a code?? @o2 @Harry_Styles can anyone help??
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Mags 22
(@mags_b22) reported
@imah0eforhazza @O2 It would be good to have that confirmed since no one I know got tickets (and there were lots trying). O2 priority logging me out 9am did not help! 😭
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Dana Bruce
(@DanaBruce) reported
@O2 Many times I’ve done this. I just need to get it sorted. Is it worth me getting another sim from an o2 store? It was frustrating as the person gave no help and I haven’t received any emails.
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Lucy
(@Lucy_Delve_) reported
@O2 don’t even think of asking me how you can help or to call! I’ve literally missed all day and still no solution!!!!!!! Fuming
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Sumaiyah 🦋✨
(@OneLoves_Butera) reported
I’ve never seen such a disorganised company when it comes to meeting the needs of those with medical conditions. Staff need to be trained and read all messages clearly Absolutely appalling @O2
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Krystle
(@vdaybabygirl85) reported
@O2 what is going on with your data service? The last few days have been diabolical... it just keeps dropping out and running on H+ and sometimes 4G (I have 5G) I've tried restarting my phone etc, but a few other people have said they're having the same problem as me 😭😭😭
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Eddie
(@articeddie) reported
Still no mobile service with @O2 ! Come on it’s been over 48 hours !
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Jayne and her Kittens
(@Gill81300358) reported
@O2 They didn't give me one as I was in a hurry and their computer wouldn't work. I wrote my details down. They were supposed to contact me with a receipt. And they don't answer their phone. I can't keep making unnecessary journeys to go in person to be fobbed off. Please help
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zahhh
(@ImmThaa) reported
@MBiggenden @O2 I was recommended to baddo_cyber_spy on Instagram they were able to successfully regain access back to my account in ten minutes,check them out they can help you out