O2 Outage Report in Haywards Heath, West Sussex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haywards Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at O2
O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (27%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Haywards Heath, West Sussex, England
The most recent O2 outage reports came from the following cities: Hove, Henfield, Crawley, Brighton and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Phone | |
| Henfield |
Phone | |
| Crawley |
Phone | |
| Brighton |
Phone | |
| Brighton |
Phone | |
| Horsham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Haywards Heath, England
Latest outage, problems and issue reports in Haywards Heath and nearby locations:
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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Angeline Celeste
(@AngelineElliot1) reported
from
Brighton and Hove, England
@O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@PSAuthorityUK pls get these scammers at @nuyoo_fitness on your radar. £144 of unauthorised payments taken from my wife. Refusal to resolve my complaint, just get fobbed off with no evidence of subscription forthcoming. Small claims court process now in action. @O2 #payforitscam
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Key Kay
(@keykay) reported
@O2 You stole my money!!! All I did was ordering a phone from you. You never sent the phone and the sim nor refunded the money. It’s been 48 days and your customer service is absolute rubbish. Called you so many times. Not resolved and same lies.I want my money back!!!
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Andras Kalinics
(@AKalinics) reported
@O2 Nothing is working in Montenegro, even so I called few weeks ago to confirm with customer service!!!
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𝕰𝖉𝖊𝖓 𝕰𝖝𝖎𝖑𝖊 🖤
(@ItsEdenExile) reported
@O2 have cut my phone off, so I cant actually call any of the numbers I need to call to discuss payment and their web chat is down Really annoyingggggg
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Alan Jamieson
(@magicalmnkyboy) reported
@o2 Just received a promotional call from yourselves. I asked how you got my number and when I'd given permission to be called and you hung up on me. Very rude customer service, I'll certainly make sure to avoid you in future
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Alana-Dee
(@AlanaDee_1) reported
@O2 would like help as I can’t call due to my phone being cut off
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Rock Lobster
(@MissWittank) reported
So @O2 delivered one of the texts I sent to my mum on Friday at 4am this morning. Her sister is ill in hospital so she thought it was the ward contacting her with bad news. 😡 Meanwhile texts from the £50 backup phone I got from @ThreeUK are now working perfectly. 👍
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X04XXXX
(@X04XXXX) reported
@O2 can you help? I was given 3 free months disney plus with my new tablet but because i have had it before and Disney recognise the email address they won't let me have the freebie...I need a new link sent so I can use a different email address??
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rejoiner
(@heswallian) reported
@O2 hi, I regularly check your coverage map and outage and it always says no issues on the Wirral, with good 4g indoors and outdoors, yet whenever I try to stream music while out running it always fails. Never had this issue with @VodafoneUK
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Gerry Carr
(@Gerry54Gerry) reported
Hello @O2 your so-called 'customer service' is absolute rubbish. I've made 7 calls since 20/05 & issue still unresolved. No surprise then to find that 79% of Trustpilot reviews rate your service as poor/bad. Seems Cr*p was given as an option.
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Clare Jannetta Smith
(@ClareJannetta) reported
@ThreeUKSupport been your customer for >10 years. After a very long customer service call, I’m told you can’t match the @O2 current price for the same phone & to call back in 11 days to try again to avoid a £10 charge. Dismal. @O2 is it time for a change…?