O2

O2 Outage Report in Haywards Heath, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Haywards Heath, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Haywards Heath, West Sussex, England 03/23/2026 14:20

March 23: Problems at O2

O2 is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Haywards Heath, West Sussex, England

The most recent O2 outage reports came from the following cities: Henfield, Lewes and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHenfield Phone
United KingdomLewes Phone
United KingdomCrawley Phone
United KingdomShoreham-by-Sea Phone
United KingdomBrighton Internet
United KingdomEast Grinstead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Haywards Heath, England

Latest outage, problems and issue reports in Haywards Heath and nearby locations:

  • LeeSmikle Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • pandyy_95 Andy 🦋 (@pandyy_95) reported from Brighton and Hove, England

    5G signal in Brighton is absolute pants @O2

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • NickWestonCCO Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England

    @O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.

  • jmlafc12 Madame Petit 🇪🇺❄️ #FBPE #StopBrexit (@jmlafc12) reported from Crawley, England

    I have been an @O2 customer for my whole mobile phone life. Since the #Nokia days of the early 90’s. Disgusted that they promised me no data roaming charges a while ago. Now looking for a new mobile phone operator that keeps their promises. Anyone??

  • COYIRONS COYIRONS ⚒⚒⚒ (@COYIRONS) reported from Crawley, England

    @O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.

  • NabilJamshed Nabil Jamshed (@NabilJamshed) reported from Crawley, England

    @acorbettn @O2 @metpoliceuk 😲OMG.....how terrible..... hope you are all OK👌🏽....its ironic as only yesterday I heard a discussion that piggy crimes are at an increase which could be attributed to job losses and businesses shut down during COVID. Take care of yourself.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • Roaringrock David East (@Roaringrock) reported from Horsham, England

    @O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.

  • thekinaton 🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Hove, England

    Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • thekinaton Jason Sensation (@thekinaton) reported from Brighton and Hove, England

    Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.

  • pandofel ⚫ Ann Terry (@pandofel) reported from Nutley, England

    @o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • K8Sue Kate Jones (@K8Sue) reported

    @O2 I have been repeatedly trying to get a resolution to my mobile data access issues. I have tried all the checks suggested by MyO2 and have been left as “periodically turn the device off” as a response. Telephoning is worse than useless as your phone system blocks me.

  • clarkyfanzine Andy Clark (@clarkyfanzine) reported

    @O2 Hi, I stopped my direct debit when I left O2, but wish to pay my final bill. However despite repeated efforts I am yet to actually see it. The website is difficult to navigate and there seems to be no way to send a message to request it. Are you able to help please?

  • PresidentKitCat President Kit Cat🐾 (@PresidentKitCat) reported

    @O2 im having trouble paying my bill and your online and phone call system is impossible to use cant get in touch with a "human"......... Thanks for calling goodbye

  • klukasiewic1 Kate Lukasiewicz (@klukasiewic1) reported

    @O2 @hazelwright60 I also received this call, the text that they are sending with a code is coming from an O2 header text. Further up my text chain are genuine texts I’ve had from O2. This is really alarming as on the surface it looks genuine, Caller extremely rude & called me 3 times after hung up

  • WayneJayUK Wayne Jay (@WayneJayUK) reported

    @Craigo71 @ThreeUK @O2 WHAT! I have been with O2 for over 10 years and never received anything like this... 😐

  • annamaiofficial GIG MUM 한나 마이 (@annamaiofficial) reported

    @O2 I need some help in regards to changing my number due to spam calls. They always come through as I’m mobile numbers but it’s pre-recorded Chinese messages. Would I need to visit a store for help with this?

  • kitcat136 Kitty Cartwheel (@kitcat136) reported

    @O2 I have been trying to transfer a number from one o2 account to another and it keeps failing. Can you help me as I am desperate, please? I can’t get on the chat and your phone robot tried to put me through to sales.

  • darly422 Fay Darlington (@darly422) reported

    @O2 with no online chat is naff! Can’t get any help!!!

  • CeyhanMihcioglu Ceyhan Mihcioglu (@CeyhanMihcioglu) reported

    @O2 do me a favour and listen to the last voice recording between me and your customer service representative... Absolutely shocking behaviour by whoever it was and they don’t deserve a job.

  • Lisa_Pearson Lisa Pearson (@Lisa_Pearson) reported

    omfg I was on with @skytv yesterday sorting out an issue with my SkyQ and mini box and just received a bill from @O2 for the call which was £26!!! surely that can’t be right