O2 Outage Report in Haywards Heath, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haywards Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (60%)
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Internet (18%)
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Total Blackout (14%)
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Wi-fi (4%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Haywards Heath, West Sussex, England
The most recent O2 outage reports came from the following cities: Hove, Lewes, Steyning, Brighton, Burgess Hill, Henfield, Haywards Heath and Hassocks.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Phone | |
| Lewes |
Internet | |
| Steyning |
Wi-fi | |
| Brighton |
Phone | |
| Burgess Hill |
Phone | |
| Brighton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Haywards Heath, England
Latest outage, problems and issue reports in Haywards Heath and nearby locations:
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Ben Mockford
(@fishdude10) reported
from
Crawley, England
@awire360 @O2 Glad I am not the only one! I even raised a complaint with them and basically got fobbed off and told to pay a cancellation charge or lump it. Diabolical customer service and I too cannot wait to move back to Three.
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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Angeline Celeste
(@AngelineElliot1) reported
from
Brighton and Hove, England
@O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@PSAuthorityUK pls get these scammers at @nuyoo_fitness on your radar. £144 of unauthorised payments taken from my wife. Refusal to resolve my complaint, just get fobbed off with no evidence of subscription forthcoming. Small claims court process now in action. @O2 #payforitscam
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🦊😷
(@_AndreaUrbanFoX) reported
@O2 Sim u sent doesnt work. Says sim 1 no provisioned or something like that. Do your sims fit in a S21?
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meg💕
(@megangrace_96) reported
Imagine one of your customer advisors putting the phone down on you because they don’t know how to do their job @O2 shocking.
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Lloyd Parker
(@lloydparker89) reported
@O2 been trying to talk to someone all day get on and agents now busy can you help? It’s a bill query if doesn’t get resolsved will cancel DD tonight and get money back in morning please help
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Phil Howard
(@rockamassive) reported
@O2 any reason my signal is 3G in Hazelgrove when it was 4g? Seems to be happening every where, I have the worst signal to friends on other cell providers. My phone is an iPhone 13pro 5g and yet to sample 5G other than Man City centre!!
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Jase O'T
(@Jase_OT) reported
@O2 it is impossible to use your on line messaging service as your agents ante always busy. How else can I get advice regarding me account?
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mw
(@Manc2001) reported
@O2 02 is my network. In my O2 account I have a difficult number
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ryan smith
(@RyanSOriginal) reported
Bereavement is bloody hard!! However credit must go to the professionalism and over beaming great customer service at both @O2 and @BTGroup for taking the time to talk with me this afternoon!! Good customer service can be hard to find, but those 2 people had more than enough!!
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reeree
(@reeree12231983) reported
@O2 Yes I am and your colleague hung up on me this morning. I want to raise a complaint about that too
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S
(@s_a_l_k) reported
@O2 Hi O2. I just tried calling my mum who is with yourselves. She didn’t answer and rather getting her voicemail I get out through to 101!? Never happened before. Her friend, who is on a different network to myself has called her and got the same issue. Any help please?
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Gary Elsey 🏴
(@GaryElsey) reported
@O2 @VMO2News 1/3 I’ve just been sent a letter threatening to take me to court for an account I don’t have. Your customer service confirms the SIM card has never been used. I can’t pass the security check as I have never set an account up with you.