O2 Outage Report in Haywards Heath, West Sussex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Haywards Heath, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Haywards Heath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (12%)
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Wi-fi (5%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Haywards Heath, West Sussex, England
The most recent O2 outage reports came from the following cities: Crawley, Burgess Hill, Brighton, Hassocks and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Phone | |
| Burgess Hill |
Total Blackout | |
| Brighton |
Phone | |
| Brighton |
Phone | |
| Brighton |
Wi-fi | |
| Hassocks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Haywards Heath, England
Latest outage, problems and issue reports in Haywards Heath and nearby locations:
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COYIRONS ⚒⚒⚒
(@COYIRONS) reported
from
Crawley, England
@O2 Been trying to get through to a real person for months. You sent me a Pay As You Go sim card but I cant top it up. Tried everything. My o2 doesnt help. Calling you is hopeless.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is
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David East
(@Roaringrock) reported
from
Horsham, England
@O2 Hi I need some help with my phone. I have tried to phone O2 but keep getting cut off and I need my phone for work.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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Jack Slade
(@IAmJackSlade) reported
from
Brighton and Hove, England
@O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Farah فرح 파라흐
(@worldoffaz) reported
from
Horsham, England
One little mistake of opening my data in #seoul with @O2 and I feel like crying. The bill 😭😭😭😭. Never again. #o2
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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⚫ Ann Terry
(@pandofel) reported
from
Nutley, England
@o2 Help please. I signed up on My O2 for the Disney 6mths offer. Nothing. Did it again got a text from you saying I'd hear on 48hrs. Nothing. Now offer closed. Please sort!
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Johanna
(@smileyblonde43) reported
from
Hove, England
@O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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sandy
(@spandinko) reported
@O2 wondering why my phone is saying I have 4G and full signal yet my Internet speed is 0.7mbps??? This seems to be a continuing problem #ee #regretswitching
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Alice survived Trumperland 🏳️🌈
(@WendyCarey2) reported
@RevRichardColes @O2 If switching it off and on doesn't work, it's always worth trying the good old "take the battery out and put it back" trick.
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Yvette Gregory
(@Yvette_64) reported
@O2 Your customer service is appalling. Unable to contact as calls always cut off and can’t talk to anyone! Even app doesn’t work, absolute joke 🤬
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david lufc
(@DavidMannings) reported
@O2 Because this happen 6 years ago which we proved y wife didn't owe any money you have a different customer linked to my wife due to the maiden names being the same but have different date of birth moorcroft recovery confirmed this 6 years ago and spoke to your company
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UK Business Finance
(@UK_Biz_Finance) reported
@O2 My son has lost his phone, hes received a SIM but not the phone he ordered as he has to confirm a link by email. He cant confirm the link as he needs his phone for his email as they send a text for log in!! No one seems to have a solution can someone help?
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Miss KM
(@MissKMteacher) reported
@niamhskinner @O2 Yes me too!!!! O2 say no known errors! Very annoying!
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Ian Moss
(@CotyHS2) reported
@O2 Correction: You, like many other mobile telephone companies, don't like spending money to ensure UK coverage. You're aware of poor/non-existent coverage spots but do nothing about it. #greed #Profit #WeDontCare
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Samantha Brown
(@samanthaxobrown) reported
@caitlinsmithxx @O2 Yesssss me too!! Rely on my phone to have docs and hosp appt and every single one the calls have failed and I’ve not been able to speak to them! So pissed off! Shocking service!!
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Kaya🤍
(@xokay_x) reported
@O2 I’ve sent a message, probably going to go through the same **** as always. Been call countless amount of times to try and get an answer.
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The Ghost
(@GhostOfSabotage) reported
@TheO2 @O2 I live In Glasgow so u less you're going to give me theoney to travel down to the 02 arena and for accommodation I will not travel to London.