O2

O2 Outage Report in Brighton, England

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The latest reports from users having issues in Brighton come from postal codes BN2 and BN1.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Brighton, England 01/28/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (60%)

    Phone (60%)

  2. Internet (18%)

    Internet (18%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton, England

The most recent O2 outage reports came from the following cities: Hove, Lewes, Steyning, Brighton, Burgess Hill, Worthing, Henfield, Haywards Heath and Hassocks.

Loading map, please wait...
City Problem Type Report Time
United KingdomHove Phone
United KingdomLewes Internet
United KingdomSteyning Wi-fi
United KingdomBrighton Phone
United KingdomBurgess Hill Phone
United KingdomBrighton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • LeeSmikle Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • _OfficialOsc Osc. - ✌ (@_OfficialOsc) reported from Newhaven, England

    @O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • NickWestonCCO Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England

    @O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • RobertClayo1984 Robert (@RobertClayo1984) reported from Worthing, England

    @O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • Stephke_C Stéphanie C (@Stephke_C) reported from Newhaven, England

    @gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • Stephke_C Stéphanie C (@Stephke_C) reported from Newhaven, England

    @AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.

  • Stephke_C Stéphanie C (@Stephke_C) reported from Newhaven, England

    @O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HardwireTag Barry (@HardwireTag) reported

    @O2 @helen__phillips @moonbolt Hilarious how you ignore the original poster and only reply to one of the replies, symptomatic of the issues highlighted on this thread perhaps

  • simonwaite1 simon waite (@simonwaite1) reported

    @O2 Can you please help

  • UKRegulator Greg #3.5% #JohnsonOut 💙 (@UKRegulator) reported

    @O2 Your phone system is ****! You’ve sent me a text asking me to contact you and each time I try your automated system kicks me out without putting me through.

  • TwitchSynnn Synn (@TwitchSynnn) reported

    New broadband speed soon👀 its good to be a @virginmedia n @O2 Customer n get them benefits

  • gcowdall85 George (@gcowdall85) reported

    @O2 how come your network is so shocking.....

  • BrionyAlanaMill Briony Alana (@BrionyAlanaMill) reported

    @O2 stop using @DHLParcelUK please they can't even deliver to the correct address, @DHLParcelUK your customer service is shocking.

  • ItsJacob285 Jacob Hemmingson (@ItsJacob285) reported

    @O2 HELP… I swapped from a pay monthly contract to a Pay and Go and swapped my number in the process but now my app won’t load my balance or anything and says it’s connected to the number on the original sim. It also won’t let me call 202…

  • danbodyprime DAN PRICE 🌴 (@danbodyprime) reported

    When @virginmedia goes down, it goes down with a bang! 💥 I swear, this happens at least once a year… total service outage and it takes the best part of 2 days to fix each time. To top it off, @O2 5/4G is also shocking today. WTF is happening out there!? 😑

  • simonwaite1 simon waite (@simonwaite1) reported

    @O2 Sorry I did reply & explain again I was walking my dog & the word Barrage tickets came up instead of priority every time we go onto the O2 priority app and click on Sheffield it just doesn’t bring up any tickets that you so much 4 your reply’s & help will try your link

  • stevefparker CycleSteve (@stevefparker) reported

    @O2 You have completely let me down with my order! I have been lied to by 5 members of your organisation and I was advised at 14:00 on the 1st November that a manager would be calling within 24 hours and NOTHING - over 20 years with O2 and you treat me like this!