O2

O2 Outage Report in Brighton, England

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The latest reports from users having issues in Brighton come from postal codes BN2.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Brighton, England 12/08/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton, England

The most recent O2 outage reports came from the following cities: Worthing, Brighton, Lewes, Hove and Henfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorthing Internet
United KingdomBrighton Phone
United KingdomLewes Internet
United KingdomHove Phone
United KingdomHenfield Phone
United KingdomBrighton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • LeeSmikle Smikle Dance Project / SYD Company (@LeeSmikle) reported from Hove, England

    What’s going on @O2 I just got hung up on by your customer services! Shocking! Business number not working and 02 have no answers!

  • Stephke_C Stéphanie C (@Stephke_C) reported from Newhaven, England

    @AndyMeanie @O2 I would but I literally just upgraded and I cant really afford to pay off the whole contract right now. Bit **** when roaming is included and they knew I was going to be away.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • Stephke_C Stéphanie C (@Stephke_C) reported from Newhaven, England

    @gemma_thomas @TheVampaGirl @O2 No, i did last time but got nothing back. Roaming should be included in Europe still, how much is “too much”? So rude. Ive been with them like 16 years or something.🙄

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • thekinaton Jason Sensation (@thekinaton) reported from Brighton and Hove, England

    Seems @O2 priority @ODEONCinemas tickets have all expired the day of issue.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 is there any reason the staff in your George St, Hove branch would rudely refuse to offer technical support to someone? My mum popped in to ask for some help when her phone stopped working and was told, without the staff even looking at it, that it was ‘too old’. The phone is

  • thekinaton 🔥🕊️ Jason Sensation 🔥🕊️ (@thekinaton) reported from Hove, England

    Wow @O2 promo at @EmberInns is out of stock. Never happened in 3 months.

  • _OfficialOsc Osc. - ✌ (@_OfficialOsc) reported from Newhaven, England

    @O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.

  • NickWestonCCO Nick Weston 🇪🇺 (@NickWestonCCO) reported from Shoreham-by-Sea, England

    @O2 I can’t access my MyO2 account. I’m not a new customer. Please can someone get in touch to fix? Thanks.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have sent you a DM - had terrible experience on phone and got nowhere

  • rosiekent_kent RKAsh (@rosiekent_kent) reported from Ashington, England

    @O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • smileyblonde43 Johanna (@smileyblonde43) reported from Hove, England

    @O2 I’m not sure what number it is that you want. My mum went into store, they wouldn’t even look at her phone so I doubt they made a note of her phone or customer number. This isn’t the first time she’s had poor service in that store. Luckily she’s able to go into the Brighton store

  • RobertClayo1984 Robert (@RobertClayo1984) reported from Worthing, England

    @O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me

  • Stephke_C Stéphanie C (@Stephke_C) reported from Newhaven, England

    @O2 Can you please help? I just upgraded, requested a sim swap, device still says “no service” but both devices old and new have all details/apps and can still message from both. What do i need to do? Can i wipe the old device? Remove sim?

  • pandyy_95 Andy 🦋 (@pandyy_95) reported from Brighton and Hove, England

    5G signal in Brighton is absolute pants @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Essie82496300 Essie (@Essie82496300) reported

    @O2 how do I make a complaint? I’ve tried via your customer service number but no one seems interested in returning my call. Your representative promised my situation would get looked into but now I feel ignored. I’m currently on the phone to O2 - 1 hour later I’m still on hold

  • jadeyfly Lee Lamb (@jadeyfly) reported

    @O2 just had a delivery of my new phone, but I can’t set it up as the right hand side of the screen doesn’t work. Please advise of what I can do to fix this please.

  • Darren__1996 Darren Bleasdale (@Darren__1996) reported

    @O2 My workplace all of our 02 registered devices have had the same issue today cleared cache and data off the phone application on android but the voicemail message still comes up with "02 new voicemail"

  • RIckCatherine Catherine (@RIckCatherine) reported

    @O2 hi I have been trying to use discount code for Runners World but code not recognised. Promotion has now ended. Can you help?

  • wordforwordguy Imran Bhai (@wordforwordguy) reported

    @O2 ordered a phone on 28.12.21 for delivery on 30th. Still not received. Can't thru ur CS via phone. Talked via online chat and keep getting fobbed off with random excuses and dates. Can u help

  • cneillstweet Chris Neill (@cneillstweet) reported

    @O2 O2 is already providing unforgettable moments here with a hacked account and zero contact from O2 fraud team in over a month now. Absolutely terrible service and we are talking about illegal activity on the O2 network here. @Ofcom are you investigating O2’s lack of fraud response

  • SexyBoxing1 SexyBoxing (@SexyBoxing1) reported

    Been an @VodafoneUK customer for 22 years my contact ended on the 19th was told to look around for deals found a deal with @O2 contacted voda asked them to match deal or better it,they offered me £1 off on a phone that was already £7 a month more expensive loyalty means nothing

  • illustrakat illustrakat (@illustrakat) reported

    @O2 I need help with my sim card but can't reach anyone at O2!!!

  • Lauren_1096 Lauren (@Lauren_1096) reported

    When you buy an @O2 phone for next day delivery and they ring you cos it’s still processing wtf… love to get my hands on the guy who stole my phone ffs..

  • AlisonGillespie Alison Gillespie (@AlisonGillespie) reported

    @O2 bought 2 sim only contracts with the intention of adding on samsung watch plans to both. Got declined these a month ago and told to try again in 30 days and just got declined again. What is the point if offering watch plans when it's impossible to add them on? Awful service