O2 Outage Report in Brighton, England
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The latest reports from users having issues in Brighton come from postal codes BN1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Brighton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Brighton, England
The most recent O2 outage reports came from the following cities: Brighton, Worthing and Lewes.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Wi-fi | |
| Worthing |
Phone | |
| Worthing |
Internet | |
| Brighton |
Phone | |
| Lewes |
Internet | |
| Hove |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Brighton, England
Latest outage, problems and issue reports in Brighton and nearby locations:
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.
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Sam Hills
(@sammi_hills) reported
from
Hove, England
Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Stéphanie C
(@Stephke_C) reported
from
Brighton and Hove, England
@O2 Worst customer service ever. Been member for so long. So dissapointed.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
@O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.
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Em
(@emilymorgan_x) reported
from
Brighton and Hove, England
Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2
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Jennie chamberlain
(@chambjennie) reported
from
Brighton and Hove, England
@O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated
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Shaun
(@shaunobrien_) reported
from
Hove, England
@O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.
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Shaun O’Brien
(@shaunobrien_) reported
from
Hove, England
Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.
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A little bit Anton
(@antpantss) reported
from
Brighton and Hove, England
@O2 You never detect anything there literally no point
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Shaun
(@shaunobrien_) reported
from
Hove, England
I’ve never known such crap customer service as I’ve encountered through @O2.
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Gary Pleece
(@garypleece) reported
from
Brighton and Hove, England
Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.
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Osc. - ✌
(@_OfficialOsc) reported
from
Newhaven, England
@O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.
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Rob Hoegger
(@robster277) reported
from
Peacehaven, England
@O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel
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Angeline Celeste
(@AngelineElliot1) reported
from
Brighton and Hove, England
@O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.
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Dan Garrett
(@dan_garrett1) reported
from
Hove, England
@Payforit_Sucks @PSAuthorityUK My wife has been the victim of a #payforitscam with @nuyoo_fitness They’ve refused to refund unauthd pymnts so I’m heading to the small claims court. Also need to open a GDPR breach complaint with @O2 as you’ve facilitated this by sharing her 📞No.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.
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joy flowers
(@scruftgirl) reported
from
Brighton and Hove, England
@O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Olivia Lucas
(@Olivia__Lucas__) reported
@O2 Hi how can I get my new sim activated please? I am not connected to network currently
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NHSfan
(@nh_sfan) reported
@O2 I have been waiting for 1 week for my previous number to port over to O2, this still has not happened !!!! Please contact me on what has gone wrong there is no answer on your customer service #O2
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Naz
(@Naz58081499) reported
@O2 absolutely furious at the ongoing issues I have with O2! struggling to get data around my work place with apps not loading and not being able to access my camera at home! Contacted an agent through the app who are absolutely clueless and unhelpful! & i now have no service😡
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Bryan Scott
(@lifeofbry) reported
@virginmedia 9pm tonight. That’s two whole working days. What’s your compensation policy? I’m also an @O2 customer - can you give me extra data for tethering given you’re now merged?
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Natasha Thomas
(@tasha_thomas19) reported
My current iPhone is broken, I’m eligible for a better phone with cheaper bills and guaranteed next day delivery before midnight and the @O2 @TheO2 website goes down. Smashing start to the weekend 😡😔
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egino
(@egino) reported
I’ve been with @O2 for years, they recently increased my monthly contact with no additional benefits and when I decided to move to @giffgaff, they charged me for cancelling the contract with them. Such a great way to treat your (no more) loyal customers #O2 #customerexperience
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Garry Potato
(@boboshady) reported
@wicksta @O2 @VodafoneUK "I'm joining O2 to get a better signal" isn't something you see every day.
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Gareth
(@Garethwhyatt) reported
Hey @O2 I've got no service at all - apparently an issue with a mast close to me but can expect an update by 9th August - nearly a month away. So what am I supposed to do until then?
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Anna Stavrinides
(@Mrs_Stav) reported
@O2 unimpressed with customer care. Helping 80yr old sort a new phone +move number across +STILL no luck 1 week later!!! Spoken to 4 diff advisors all saying yep should be 4 hrs, still not working. Email came last night - sorry we put it in the wrong queue. #notahappycustomer
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la_crip
(@la_crip) reported
Hello @O2 Been with you 20 plus years. Just had a message telling me I’ve just sent my first MMS message which I didn’t, plus I’m going to be charged for sending that non existent message. WTF? Should I seek a new provider?