O2

O2 Outage Report in Brighton, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Brighton, England 04/19/2024 18:55

April 19: Problems at O2

O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Brighton, England

The most recent O2 outage reports came from the following cities: Newhaven, Hove, Burgess Hill, Worthing, Brighton and Shoreham-by-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewhaven Total Blackout
United KingdomHove Phone
United KingdomHove Phone
United KingdomHove Phone
United KingdomBurgess Hill Internet
United KingdomHove Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Brighton, England

Latest outage, problems and issue reports in Brighton and nearby locations:

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    @O2 I’d love to chat to someone online about my bill please. Your app isn’t letting me, Aura is crap and doesn’t respond to the actual question I have.

  • IAmJackSlade Jack Slade (@IAmJackSlade) reported from Brighton and Hove, England

    @O2 hello. I received a phone call earlier today from this number - 0330 123 9245 Was that O2? The automated call claimed they were and knew my name. I didn't do anything apart from hang up so I've not got any major concerns but I wanted to check

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @O2 Just been experiencing reduction in ability to use my data when I'm out and about in places where I used to have no problem. My husband is on O2 as well and has been saying the same thing. Not sure my postcode will work because it's when I'm not at home that I have the problems.

  • chambjennie Jennie chamberlain (@chambjennie) reported from Brighton and Hove, England

    @O2 where exactly can you cancel a contract within the 14 day cooling off period ?? Yours frustrated

  • russmacdonald Russell Macdonald (@russmacdonald) reported from Sompting, England

    @ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.

  • shaunobrien_ Shaun (@shaunobrien_) reported from Hove, England

    I’ve never known such crap customer service as I’ve encountered through @O2.

  • Stephke_C Stéphanie C (@Stephke_C) reported from Brighton and Hove, England

    @O2 Worst customer service ever. Been member for so long. So dissapointed.

  • AngelineElliot1 Angeline Celeste (@AngelineElliot1) reported from Brighton and Hove, England

    @O2 is the network down in Brighton, I'm experiencing no data but definitely have data left to use.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @O2 It’s too late. I’m broken. Whatever happened to your gurus? They used to solve things. Bring back the bots.

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 dreadful, dreadful service yet again. 1/2 bars of reception in the middle of Brighton on a hill. I despair.

  • shaunobrien_ Shaun O’Brien (@shaunobrien_) reported from Hove, England

    Just been sacked and @O2 send an email ‘your bill is ready.’ Shit service, shit customer service and shit timing. I am so done.

  • sammi_hills Sam Hills (@sammi_hills) reported from Hove, England

    Wanted to get the new IPhone 11, as I’m well over my upgrade time with @O2 but again it’s far cheaper to get a new contract or go with EE then upgrade. I’ll never understand why companies don’t give loyal customers (been with them since o2 started) a better or same deal.

  • caroline_hal Caroline Hall (@caroline_hal) reported from Worthing, England

    @O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please

  • antpantss A little bit Anton (@antpantss) reported from Brighton and Hove, England

    @O2 You never detect anything there literally no point

  • _OfficialOsc Osc. - ✌ (@_OfficialOsc) reported from Newhaven, England

    @O2 I have multiple times as per my tweet and the options don’t relate to making a payment and then when I choose ‘it’s something else’ it says only urgent issues such as lost or stolen phones via this option and terminates the call. Please advise.

  • robster277 Rob Hoegger (@robster277) reported from Peacehaven, England

    @O2 you really need to change your delivery partner I ordered a gift for my gf and paid 8 for an evening delivery slot between 1800 and 2200 and just rang and got an automated message saying the driver has been delayed and then they hang up where is my parcel

  • scruftgirl joy flowers (@scruftgirl) reported from Brighton and Hove, England

    @O2 here we go again. In the same room as my Virgin router and I have a measly ONE bar of reception. I’m equidistant between masts in the middle of Brighton. Dreadful service.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    Been subjected to the worst episode of customer service I’ve know with @O2 5 calls, inconsistent advice each time. Most ironic thing is that the hold music, apart from being shite, sounds like it’s being played under water and is turned up to 11. It’s a phone company. Jeez.

  • mel_shad 💀☠Mel Shad ☠💀 (@mel_shad) reported from Shoreham-by-Sea, England

    @pedros113 @O2 Actually, until the last month or so I've had excellent service from them and no complaints at all, so I dont think they are 'shite' at all. I was only asking if there was some kind of fault that might have caused the change.

  • emilymorgan_x Em (@emilymorgan_x) reported from Brighton and Hove, England

    Never known a company to be so slow at fixing a phone and sending it back to the customer, it’s actually a joke @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveHusselbee Steve Husselbee (@SteveHusselbee) reported

    @O2 please could you sought your mobile signal out I travel up and down the country and your mobile signal is terrible and besides that I am paying for a service which is nearly none existent in some areas and even in my own home and yes I have checked your network outage page

  • benjaminlocke92 🎄(Benjamin) Locke it’s nearly Christmas! (@benjaminlocke92) reported

    @O2 Hi Please help with Disney+ I’ve been waiting 48 hours for the text telling me my free 6 months is ready to use. Tried to activate extra in My O2 but keep getting a 404 page error? 😭

  • WestlifesUKFan Francesca Wood (@WestlifesUKFan) reported

    Just received a weird text from @DPDgroup_news saying I had a parcel missing which I never! I reported this to my @O2 as it was sent in error, although whenever I order from HMV they always tell me if it's DPD or Royal Mail in this case it wasn't DPD.

  • gwladysmattEFC matt (@gwladysmattEFC) reported

    @O2 you’re customer service is a disgrace by the way

  • Making_Money321 ? (@Making_Money321) reported

    @O2 Care 2 explain why your app was telling me my bill was paid last week, for you to then be constantly sending text messages/emails to my phone saying it’s not been paid.I have tried to call to sort this problem out but as you have cut my out going calls off all I get is your

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @nufcmad1 @O2 @gwladysmattEFC Exactly…. Very selective help!

  • AmandaJooma Amanda Jooma (@AmandaJooma) reported

    @O2 is there any way of making anything work?? Can’t use your online forms for days now and if I try and call you on 202 if doesn’t connect! So poor.

  • gwladysmattEFC matt (@gwladysmattEFC) reported

    @O2 Your customer service is a disgrace by the way

  • Niallivm Neil Bailey (@Niallivm) reported

    @O2 Neighbours on O2 contracts tell me this is a long-running issue that also affects GiffGaff users

  • AliHolding Alastair Holding (@AliHolding) reported

    @IssyLibby @O2 Got the same problem here. They text me to confirm they’d give me 3 months free on them, but the link to activate throws up the same error code you are getting. Clearly a glitch or a very very last minute change of mind to offer their customer a subscription.