O2 Outage Report in Arundel, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Arundel, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Arundel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at O2
O2 is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Arundel, West Sussex, England
The most recent O2 outage reports came from the following cities: Chichester and Pulborough.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Arundel, England
Latest outage, problems and issue reports in Arundel and nearby locations:
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Caroline Hall
(@caroline_hal) reported
from
Worthing, England
@O2 not happy with service in Worthing branch, my 71 Mum’s phone has broken after 25 days & they insisted that had to be sent away & refused her a replacement to cover her. They refused for 20mins till they realised she was on my business account. Treat people with respect please
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have been mis-sold a sim agreement through O2 can you let me know who I need to speak to or write to to raise serious complaint
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John Williams
(@johnwilliamschi) reported
from
Bognor Regis, England
@O2 hi I'm trying to do a PAC code so my daughter can keep her old number now I've got her an O2 contract. Tried twice online since Xmas and nothing has happened, keep getting hung up on by 202, please help 😫
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RKAsh
(@rosiekent_kent) reported
from
Ashington, England
@O2 Have sent you a DM - had terrible experience on phone and got nowhere
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rob barnes 🏴
(@RobBarnes09) reported
from
Lyminster, England
@andrew_gorner @O2 my mrs sent me a message to say there is problems reported. tried calling her and it took ages to get through, line wasn’t all that clear either.
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Jay
(@jayboyfixie23) reported
from
Bognor Regis, England
@O2 How long are you going to be down for??? My wife has been trying all day and will lose all data by midnight tonight!!! Fully expect you to refund this as its your fault!!
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Been on hold for 50 minutes @O2 not sure how much longer I can do this. After 20 minutes talking to an operator who clearly had inadequate knowledge I was passed to “retention”, which is where I’ve remained as a “valued customer” #valuedcustomer #JokeService
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Di Dabrera
(@didabrera) reported
from
Littlehampton, England
@O2 Trying to lengthen ring time on Samsung J4 Core. You gave me code that didn’t work, so not impressed. Seems it’s a big problem as many people having difficulty. Not impressed! Help please!
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Russell Macdonald
(@russmacdonald) reported
from
Sompting, England
@ElectricTempus @VodafoneUK @O2 The thing is that everyone’s experience is different. I’ve been with O2 and Three in the past as well. Like a lot of providers it’s fine when it works but dreadful if you need to get in touch. Need to take a leaf from Monzo Bank customer service.
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
Oh my @O2 this is shameful customer service, new iPhone 12 arrives Thu a.m. & wasn’t working, told need to wait 24 hrs for SIM to activate. 24 hrs later not working, told phone barred, no reason given, wait 24 hrs, phone not working. Now Sat & told block hasn’t been removed, WOW
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David Clare
(@Dave_Clare) reported
from
Billingshurst, England
@O2 Read this carefully- we do not owe you any money!! You took nearly £800 from our account for no reason and i have spent more time talking to your customer services than I have done working - you are a shower of s***
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@O2 doesn’t care about vulnerability of their customers! I had a 7 minute seizure today couldn’t call for help as they have disconnected me AGAIN could have caused brain damage to me
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Tim Breden
(@TimPBreden) reported
from
Arundel, England
An hour on Live Chat at @O2 only to be told they haven’t done what they promised THU & FRI. What they will do is make sure the back end team, who they assured me yesterday, will do today what they promised 24 and 48 hours ago, why do I think I’ll be on Chat tomorrow? #O2 #awful
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marcus
(@marcusmark2019) reported
from
Bognor Regis, England
@O2 Still not helpful at all...100% pointless and not useful..just the basic crap that other networks have...need precise info
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Nicholl
(@JasonNicholl8) reported
@O2 upgrade page down for improvements as soon as I need it.. really?!
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Vivian Brickell
(@TheOldDear) reported
@O2 @EnglandRugby About as disappointing as the lack of contact from o2 on an 8 week problem o2’s engineers seem incapable of dealing with
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RE James
(@verysillymidoff) reported
@O2 no signal all day? No way of contacting you as 02 app not allowing me to login either
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Pieter Van Weise
(@PvWeise) reported
@O2 I have checked the network in my area and it says the following “Looks like a nearby phone mast isn’t working as it should, sorry.”. What I am asking is why is my data not working but my neighbours data is?
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kennypool73
(@peppakenny) reported
@o2 I think it's only fair that you terminate my contract due to your engineers repairing the "fault" on the mast for 12 months now and still no signal 🙄
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Jenny Waugh
(@JennyPimmsWaugh) reported
@O2 I need to unlock my old phone, which was with O2. I went into store & they said I need to do it online. Online it says via My O2, but I am no longer an O2 customer...so what do I do now?
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Dani
(@Danidinger) reported
Switched from @O2 to @iD_Mobile_UK and so far ID customer service has been super responsive compared to O2, highly recommend, much cheaper too!
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Madhav
(@Madhavchoubey) reported
from
Liverpool, England
@O2 I could not use this voucher for coffee due to technical issue. Could you please provide a new one
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Tom
(@TomSharp_) reported
******* **** data coverage from @O2 on my phone and ******* **** Wi-Fi from @SkyUK couldn’t surf the internet if I tried
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Adam
(@adam_jamess_) reported
@O2 can anyone from the sales team help me with an order?