O2 Outage Report in Croxley Green, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Croxley Green, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Croxley Green, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Bushey, Hemel Hempstead, Paddington, Hatfield, Barnet, St Albans, Hounslow, Chesham, Ealing, Slough and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
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O2 Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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Josh
(@JoshBates) reported
from
London Colney, England
@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Paul Lewis
(@paul_a_lewis) reported
from
Barnet, England
@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
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Jacqueline de Rojas CBE
(@JdR_Tech) reported
from
Taplow, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Josh
(@JoshBates) reported
from
Paddington, England
@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Elaine Sheppard
(@ElaineHenesy1) reported
from
Watford, England
@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Matt O'Connor
(@Mattoco) reported
from
St Albans, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ian Slade
(@ian_slade2) reported
from
London Colney, England
@O2 is the data network down? Zero mobile data connectivity all day. Plenty left on the plan
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Lordmvarder
(@IanBottomer) reported
from
Aston Clinton, England
@O2 I have just started 2 contracts with you & have 2 more to start in 2022 & I am finding the online interface and lack of contact with a customer service agent very frustrating. I have a PAC code to move an old number over, I can’t do it online or talk to anyone. HELP PLEASE!
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Fr Chris Phillips SSC
(@phillipsc) reported
from
Brentford, England
Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.
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Nicola Fish 💙
(@Nicolanoodle) reported
from
Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Calvin Laurenson
(@CalvinLaurenson) reported
from
London Colney, England
@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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HeHymn ³⁰
(@brineferry) reported
from
Brentford, England
@O2 are you broken
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Christian Radnedge
(@ChristianRad) reported
from
London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Ruth Holliday
(@RuthHolliday13) reported
from
Hammersmith, England
Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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Katy Hall
(@katyhall26) reported
from
Hammersmith, England
Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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𝕵𝖚𝖌𝖘
(@till_the_wheels) reported
from
London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@florabynight) reported
I used to love @O2, but my goodness you have pushed me to the edge over the last few days. Your physical SIM to eSIM transfer process is ridiculous. And that’s without your staff randomly switching off my service for no reason. Please get better!!!
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jnpickering
(@jnpickering) reported
@O2 Your website says data service is SW20 is good. It is unusable and has been for ages. Do you have any plans to upgrade data access to 21st century standards?
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drink up ye cider
(@wossa99) reported
@O2 Done all that, I’ve checked network overage and it says earlier fault fixed yet it’s still rubbish. When I check again the mast is still shown as broke, when are you going to fix it
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Emma Lear
(@EmmaLouLear) reported
@O2 I was overcharged by almost £100 back in November and am being told that I have to wait until mid January before the refund process will start. Really, really bad customer service.
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Sophie Randall
(@sophievrandall) reported
@O2 I rang yesterday to complain that I wasn’t receiving any signal on 4G/5G or having clear phone calls. You’ve sent me a new sim/ waiting for a technician to call but you’ve deactivated my sim!!! How am I suppose to answer your phone call? How am I meant to use my phone!!
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Paul Fletcher
(@1992champions) reported
@O2 I got a SIM card through virgin media you sent the card early and virgin media never happened I paid the first payment called in to your Meadowhall store spoke to a girl called Chelsea and she cancelled the SIM card which had never been used and payment
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Craig Bratt
(@craigybratt) reported
When are you going to sort out your terrible service in Exeter, @O2? Fed up of 4G that doesn’t work.
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💙
(@ginge003) reported
@O2 Into the shop for the 4th time & will see if it’s finally sorted tomorrow. Asked what we should do if it isn’t having visited the shop 4 times & spoken to the call centre. Was told we would need to call customer support or visit the shop. Total disregard shown in P’boro shop 🙄
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Gareth Hardy
(@downwithdesign) reported
@O2 Who can I speak to about not getting the service I pay for? 4G is unusable for me no matter where I go, yet my friends on EE get 170mb/s frequently. It's ridiculous.
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Chris W 💙
(@cawalton7) reported
@Staceylewington @O2 Must add, I found this myself as nobody at O2 customer services has proved it despite it being requested.