O2

O2 Outage Report in Croxley Green, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croxley Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croxley Green, Hertfordshire, England 11/29/2025 03:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croxley Green, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Hemel Hempstead, Richmond, Hounslow, Southall, Ealing, Hayes, Barnet, Uxbridge and Chesham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomWembley Total Blackout
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Croxley Green, England

Latest outage, problems and issue reports in Croxley Green and nearby locations:

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • misterscoop Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • DebsHaden Debbie Haden (@DebsHaden) reported from Slough, England

    @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • ShanWilson_ Shan Wilson (@ShanWilson_) reported from Hemel Hempstead, England

    @O2 @mtsavor I cannot call 202 or any other number that is supposed to be “o2” as I don’t know who I’m talking to. I’ve been hung up on twice when I’m explaining what’s happened. I need to cancel the iPhone contract or change the address with an actual o2 staff member!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • GAdams_Spink Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • lordshaun_ Lord Shaun O’Brien (@lordshaun_) reported from St Albans, England

    @O2 customer services truly are as much use as an ashtray on a motorbike.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • Marcus_dd1 Marcus (@Marcus_dd1) reported from Southall, England

    @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

  • aamer74 aamer habib (@aamer74) reported from Maidenhead, England

    @O2 @England My ba p2 priority codes for the cinema are not working

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bastythegreat Perry Watts (@Bastythegreat) reported

    @FelicityCloake @O2 I had this a couple of years ago, good credit and everything just flat refusal to give me a contract! Tried with 3 and was no issue, no explanation at all...I joined o2 in December and nothing had changed but all went through fine this time!

  • FelicityCloake Felicity Cloake (@FelicityCloake) reported

    @palfreyman1414 @O2 I did it initially online three weeks ago, and they cancelled the order and told me their customer service team would be in touch (they weren't) - having cancelled my current contract, I then resorted to ringing them, to discover they won't take me on

  • xLucyfx xLucyfx (@xLucyfx) reported

    @O2 Hi, I'm not longer a customer with you but I've recently had an email to say you owe me a refund and to provide you with my details. Is this safe and genuine please?

  • NadzChaudhry1 Nadz Chaudhry (@NadzChaudhry1) reported

    I can’t believe how bad O2’s customer service has got over the years, once upon a time o2 used to be good @O2. I’m left with no network since yesterday due to the customer service’s stupid fault.

  • palfreyman1414 Ravi Nair #FBPE #PerfectPorkPie #JohnsonOut#FBPPR (@palfreyman1414) reported

    @FelicityCloake @O2 ****.

  • MrHaseebM Haseeb (@MrHaseebM) reported

    Hi @O2 I'm having problems with my new PAYG SIM. Not getting the double data or free credit after topping up

  • Peteish Name cannot be blank (@Peteish) reported

    @FelicityCloake @O2 Worked in a very good call centre which had pretty good customer service. We'd try to get back to the customer every few minutes if they were on hold. Just to apologise for the wait and if they're happy to keep holding while we looked into their issue.

  • That_Sim Simon John Grant (@That_Sim) reported

    Would appreciate if the signal for @O2 would stop going down every other week in Maidstone. The fact that my phone bill has jumped silly amounts means that I should be given a decent signal in return at the least…You’re close to losing another customer here.

  • FelicityCloake Felicity Cloake (@FelicityCloake) reported

    Trying to switch mobile provider, but just discovered from a (v nice customer service rep) that @O2 don't want to take me on as a customer - he can't explain it. Anyone else had this? (Am solvent, never missed a payment to current provider in 20 years etc, so bit perplexed)

  • AMP86793444 Cricketologist (@AMP86793444) reported

    @FelicityCloake @O2 Never heard of anything like this. Can they actually refuse? If so, on what grounds?