O2

O2 Outage Report in Croxley Green, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croxley Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croxley Green, Hertfordshire, England 12/01/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croxley Green, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Hemel Hempstead, Richmond, Hounslow, Southall, Ealing, Hayes, Barnet, Uxbridge and Chesham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomWembley Total Blackout
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Croxley Green, England

Latest outage, problems and issue reports in Croxley Green and nearby locations:

  • RuthHolliday13 Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • The_United_Lion Stephen ☘️🦁🐝 (@The_United_Lion) reported from Chesham Bois, England

    Hey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.

  • JoshBates Josh (@JoshBates) reported from London Colney, England

    @O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • JoshBates Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • a1_nos A1NOS (@a1_nos) reported from Hemel Hempstead, England

    Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌

  • Nicolanoodle Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

  • timnisbet tim nisbet (@timnisbet) reported from Hazlemere, England

    The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up

  • brineferry HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • CalvinLaurenson Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England

    @O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting

  • timnisbet tim nisbet (@timnisbet) reported from Hazlemere, England

    I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead

  • Palouisea UnhappyHoopla (@Palouisea) reported from Shenley, England

    @VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • paul_a_lewis Paul Lewis (@paul_a_lewis) reported from Barnet, England

    @O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from London Colney, England

    @O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • tony1945 Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • misswotless1 Miss Wotless (@misswotless1) reported from London Colney, England

    Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PiCar100 Red Duck (@PiCar100) reported

    @O2 my nero voucher is shown being used but I have not used it this week? Could you please let me if there is an issue on your end or my app? Thanks

  • carlclark52 Carl Robert Clark (@carlclark52) reported

    Very annoying @O2 that when I offer a solution to a problem with my phone, because it doesn't fit your remit you can't help! #poor

  • cwinyork chris⇆sıɹɥɔ (@cwinyork) reported

    @daviddunninguk @O2 This has been a problem for years. You pay @O2 for a 5G phone and signal, but the data rate is so slow as to be worse than 2G. And absolute waste of time if you’re out and about in the city centre! 😡

  • PoodoThePriest Poodo_the_Priest (@PoodoThePriest) reported

    @O2 Hey Guys.. when are you going to fix your mast at PE22 0BB ?? Its been four weeks now.

  • LucasJTGleed Lucas (@LucasJTGleed) reported

    Right so @o2 have decided to send me another SIM in a last ditch attempt to solve my service issues… let’s hope that this resolves things… I highly doubt it but we’ll see!

  • HowardYLAPE Howard Lee 🇺🇦 (@HowardYLAPE) reported

    Hey @O2 is it normal for you to leave your customers with zero service for a week? Speaking for an 80-year-old and a 100-year-old

  • gavinpodmore gavin (@gavinpodmore) reported

    @O2 your customer service is awful!Constantly lied to and hung up on!! Your internet is non existent and have promised to make contact on 3 separate occasions!Yet not managed to once!! If you live in Worcestershire! Stay well away from this provider!!better off with cups n string

  • every_cloud4 🍄 €ℓℓɨ€ 🍄💙 (@every_cloud4) reported

    @O2 Hiya. You recently fixed a local mast after it had been faulty for mths. However, since the fault, data is really slow, sometimes nonexistent. We really on data as our internet’s so bad, tethering phones. But now we can’t even do that. It was amazing before, what’s happened?

  • selflovenix NIX (@selflovenix) reported

    So even though @o2 can clearly see somebody in KOREA has made £200 charges through @GooglePlay DURING THE PANDEMIC on a phone that has been INACTIVE for over a yr I’m still liable, my credit score will be affected & I’ll face a ccj? It’s disgusting. @MartinSLewis please help 🙏

  • NormantonRegina Regina Normanton (@NormantonRegina) reported

    @O2 Reply 1of2 So after @O2 getting back to me on Twitter 👆 and me taking the time to set out the whole debacle so they could help me resolve it,, they’ve responded to advise me to call their phone line number…