O2

O2 Outage Report in Croxley Green, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croxley Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croxley Green, Hertfordshire, England 11/30/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croxley Green, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Hemel Hempstead, Richmond, Hounslow, Southall, Ealing, Hayes, Barnet, Uxbridge and Chesham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomWembley Total Blackout
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Croxley Green, England

Latest outage, problems and issue reports in Croxley Green and nearby locations:

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • Rochdale_Cowboy Craig (@Rochdale_Cowboy) reported from Maidenhead, England

    Took out an @O2 account as part of some 'volt' deal with @virginmedia. My god O2 are bad. Apparently you have to wait a few months to access your account online to wait until their systems "catch up" for new joiners. Shouldn't have bothered.

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • chris_reed Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • ksjsowhat fiono (@ksjsowhat) reported from Barnet, England

    @O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • lordshaun_ Lord Shaun O’Brien 🇺🇦 (@lordshaun_) reported from London Colney, England

    The customer service of @O2 is truly one of the worst I’ve ever come across. They tell me to call, but I can’t because they’ve cut off my phone. The number goes through to a bot. Quelle surprise! I paid the bill, as always, and yet here we are. Been on the chat thing for four hrs

  • davidluxton99 David Luxton (@davidluxton99) reported from London Colney, England

    Disappointing poor customer service from @dhlexpressuk who inform me of my parcel delivery at 10.40 this morning then send another message to inform me it will now be 6 days later! #DHL not fit for purpose as a #courier for @O2 as I will now cancel the order

  • susancatton1955 Susan Catton (@susancatton1955) reported from Amersham, England

    @keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from London Colney, England

    Is there a hashtag for awful customer service from @O2 and/or @DHLParcelUK ? Asking for a friend.

  • cove123 mark nicolson (@cove123) reported from Welwyn Garden City, England

    @O2 opened app to use bacon sandwich offer local greggs not open yet for some reason @GreggsOfficial Wgc poor

  • CCTVinCare 💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Lerease Lerease (@Lerease) reported

    It’s only when @virginmedia ‘s Wi-Fi goes down do I realise how bad my @O2 coverage is even on 5G. Shockingly bad! 😩

  • joanna_hart08 Joanna Houghton (@joanna_hart08) reported

    @O2 I can’t make or receive calls at my home address due to a phone mast issue. Are you guys fixing the problem? It’s been over two weeks now

  • XxVikki_LouxX Vikki Louise (@XxVikki_LouxX) reported

    @O2 absolutely shocking customer service from O2. After being a customer for 19 years, I've never experienced Customer service like it. A complaint raised in November21, no reply from your 'conplaimts review service', dire customer service from your refresh team 1/2

  • laurenvallen Lauren Victoria (@laurenvallen) reported

    @o2 swapped my sim to 5G on Friday, still no network, unable to make/receive calls or texts, advised in store yesterday it should have been fixed last night… no idea when it will be resolved and no help from customer service. #o2simswap #o2down

  • BeckyMarson Becky (@BeckyMarson) reported

    @O2 still no signal , Sheffield

  • AJM100000 AJM70 (@AJM100000) reported

    @O2 where is my phone? Supposed to be delivered today. Says on dpd o2 requested it back?! Nice to be contacted! Awful company

  • fossumsthedog Matt Lloyd (@fossumsthedog) reported

    @O2 I should say that O2 have now sorted the issue so we got there eventually. So does make them much better than my telecoms arch-nemesis sky.

  • iamduncan Duncan Mellor (@iamduncan) reported

    @O2 why is your 5g so slow in Bedford. It has never been over 22MB and for weeks now it barely gets over 2MB. I only live 500 meters from a mast

  • laurenvallen Lauren Victoria (@laurenvallen) reported

    @O2 Thanks for your prompt response, when will this issue be rectified as at this point it may be quicker to get a new phone with an alternate company?!

  • Chops8592 Rohan (@Chops8592) reported

    @O2 Hi, thanks the response. I’ve tried the website, and when I click on to see the offers it takes me to virgin media’s website. I click on the “I’m an o2 and VM customer” option there, then it asks me to sign into o2 so I’m trapped in the cycle of signing into both sites