O2 outages and service status in Croxley Green, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Croxley Green, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Croxley Green, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at O2
O2 is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Croxley Green, England
The most recent O2 outage reports came from the following cities: Hammersmith, Maidenhead, Wembley, Hemel Hempstead, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hatfield, St Albans, Hounslow, and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
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Internet | 5 days ago |
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Hammersmith
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Internet | 6 days ago |
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Maidenhead
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Internet | 8 days ago |
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Wembley
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Internet | 8 days ago |
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Hammersmith
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Internet | 11 days ago |
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Hemel Hempstead
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Internet | 12 days ago |
Community Discussion
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O2 Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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Calvin Laurenson (@CalvinLaurenson) reported from London Colney, England@O2 is your London 4g network having issues? I have multiple o2 devices that aren't connecting
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Ari Gork (@arigork) reported from Barnet, England@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Josh (@JoshBates) reported from Paddington, England@O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.
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Stephen ☘️🦁🐝 (@The_United_Lion) reported from Chesham Bois, EnglandHey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.
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tim nisbet (@timnisbet) reported from Hazlemere, EnglandI tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Josh (@JoshBates) reported from London Colney, England@O2 Hi, can you please help me add Spend Cap to my Pay Monthly account? Don’t seem to be able to do this from web site which is a little frustrating to say the least x
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Miss Wotless (@misswotless1) reported from London Colney, EnglandRemind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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A1NOS (@a1_nos) reported from Hemel Hempstead, EnglandHey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Ashley Leggett (@ashley_leggett) reported from London Colney, England@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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UnhappyHoopla (@Palouisea) reported from Shenley, England@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Daniel Appelquist (@torgo) reported from London Colney, EnglandDo you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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tim nisbet (@timnisbet) reported from Hazlemere, EnglandThe is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark O'Neill (@markoneill) reportedJust got a sweet deal from @O2 in Germany. My phone contract was about to end, so O2 customer service told me to cancel the contract now and tell them I was "leaving". Since they don't want to lose any customers, they offered me a much cheaper contract! Result!
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Alex B 👩🔬🙋♀️💪💙 (@alexbrod) reported@O2 Where is the web chat? I've spent absolute ages trying to find support. Way to go to alienate your deaf customer! Vodaphone already has web chat and accessibility advisor. I am seriously thinking giving my new mobile back if you can't cater for deaf people.
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Terry Day 🏴☠️🇬🇧🏴🇪🇺 (@CardsInTheAir) reported@O2 Sorry that doesn't work. It takes us to the PAYG topup line. We put in the phone number and it says unrecognised. We press * for help and it asks for our number again which isn't recognised as it's no longer an 02 number. This is painful.
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JAMES DOYLE (@JAMESDO09144966) reported@O2 why is signal in Dundee really bad
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Jess Dinmore (@JessicaR0byn) reportedThanks @O2 for the 2 free extra months on @disneyplus and for all your help the last week with my phone trouble!
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Steve (@_steve_0) reported@Sherry27364915 @O2 I know it’s to retrieve my O2 account, what they do after that would probably lock me out then they gain control, they then order a brand new iPhone or such, which I would be responsible for paying for. I just hope my above tweet gets out there with enough retweets to help👊🏻👍🏻
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Alex B 👩🔬🙋♀️💪💙 (@alexbrod) reported@O2 Where is the web chat? I've spent absolute ages trying to find support. Way to go to alienate your deaf customer!
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Stephen Old #HerewardTheWoke#BarnHelm#SAFC#EFBPE (@StephenOld) reported@O2 You look and you tell me. If you want the money it is up to you to make your systems easy for your customers to use. It is called service.
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Jimmy Yuen Ho Wong (@wong_jim) reported@O2 New customer you are about to lose here. Your order tracking system has been broken since at least 2014 and the first sim card was lost and the second one is late. Can I get the real tracking number please? No, that's not the parcel number.
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𝙆𝘽𝙁𝙓𝙄𝙉𝙂 | ᴷᴴᴬᴸᴱᴰ 🗡🇸🇦 (@YixingLights_) reported@O2 the signal is bad help me i am in a train