O2 Outage Report in Croxley Green, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Croxley Green, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Croxley Green, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Ealing, St Albans, Hammersmith, London, Hemel Hempstead, Southall, Welwyn Garden City, Paddington, Fulham, Hayes, Hounslow, Wembley and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Phone | |
| St Albans |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hammersmith |
Internet |
Community Discussion
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O2 Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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hedara
(@hedaramusic) reported
from
Hammersmith, England
@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Stephanie Bennett
(@StephsBubble) reported
from
Ealing, England
@O2 Yes I’ve had the iPhone since the 3G and never had this before
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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John Webb
(@JohnDWebb) reported
from
London Colney, England
@Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Steve Depeare
(@depeare) reported
from
Ealing, England
@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bridy Tyrrell
(@Brides1308) reported
@rocknroll66 @O2 I spent all day trying got in to booking my tickets after queuing and the site crashed still can’t get in yet I’ve seen people reselling tickets for £900 each !! o2 hang your head in shame !!
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Andy Head
(@andyhtq1) reported
@O2 Absolutely shocking treatment of your customers, I have deleted the app and won’t ever use the shoddy service again. Once my O2 contract is up I am leaving. Nobody could get through in your app, yet hundreds available on eBay, I guess you run a multi level “priority” service.
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Becca
(@Beccakr666) reported
@O2 You didn’t sell out at all the app was never working from at least 9am us paying customers never got Access because people were using a glitch to buy tickets they shouldn’t have had access to until Saturday 10am sort it!
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Tara.
(@Tara__Danielle) reported
@virginmedia @O2 I seriously want an explanation. How is it normal, working people like me, who pay their bills on time every month, cannot access the app, and yet ticket re-selling websites can? I want an explanation as to how you will fix this and what provisions are in place for Saturday.
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julie garden
(@jaxi1969) reported
@O2 Absolute joke!!! Site down all day yet all tickets sold out!!!! Farce!!!
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Spud
(@ctslainte) reported
@O2 Never got a bloody chance to get any! The app crashed and even now isn't working! O2 officially sucks!
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Kristy Davies
(@kristy_davies) reported
@O2 how is your app still not working!!! A real coincidence when Peter Kay tickets go on sale
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tel
(@packtsardines) reported
@O2 Wow. Sounds like voodoo. Website down all day but sold out. Shazam 🎩
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ArtisteApparelLtd
(@ArtisteLtd) reported
@O2 How are you sold out? The app wasn’t working all day yesterday you then put a post up saying you making improvements and it’s doing the same thing today! Get to a login code even though I was logged in perfectly fine two days ago for it but then crashes 🤬🤬🤬🤬
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Julie Mortimer
(@kiwiwhitter) reported
@O2 How and to whom? App down since 10am and still down. Did get a code but not able to input it due to blank screen - total shambles