O2 Outage Report in Croxley Green, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Croxley Green, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Croxley Green, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Hemel Hempstead, London, Paddington, Hatfield, Barnet, St Albans, Hounslow, Chesham, Ealing, Slough, Kensington and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hemel Hempstead |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Paddington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Phil Turner
(@philter66) reported
from
Hatfield, England
@O2 simply dreadful customer experience tonight -felt really let down
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Sachin Kumar
(@sachink0201) reported
from
Brentford, England
@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Shaney
(@ShaneyFirkins96) reported
from
London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Sarah
(@sarahspoon) reported
from
London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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Emma Trainis
(@emmatrainis) reported
from
Shenley, England
@O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me
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Liz Rose 💙
(@esrose2003) reported
from
Richmond, England
@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Ashley Leggett
(@ashley_leggett) reported
from
Hounslow, England
@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Nick Shuttleworth
(@nickshuttle) reported
from
Ealing, England
@O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.
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Lexi Beqiri
(@lexibeqiri) reported
from
Barnet, England
@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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aamer habib
(@aamer74) reported
from
Maidenhead, England
@O2 @England My ba p2 priority codes for the cinema are not working
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Richard Morris
(@richardmorrisuk) reported
from
Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Tim Morris
(@T_Morris_Wealth) reported
from
London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Woody
(@Borehamwoodbine) reported
from
Borehamwood, England
In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Anderson
(@ryanstanley22) reported
@O2 what ******** is going on with your phone lines, ******* joke of a company, sort it out!!!
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Marc Williams
(@MarcW950) reported
@O2 phone lines still having problems? Any idea when this will be fixed?
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Dan - GroundedTech
(@GroundedTech) reported
@bluegaschris @O2 @GreggsOfficial That's news to me. I'm only a customer. Why do you have to keep hurling insults?
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EB
(@ednaabrodericks) reported
@O2 fix your network!😭💔
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Simon CB
(@43shifty) reported
@O2 in Spain and phone is not working at all, tried all troubleshooting tips. Messaging through help with no response, tried calling on another phone and line went dead. I need HELP
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Rebecca Mcintyre
(@RebecMc1) reported
@O2 I have tried contacting you several times about my appalling upgrade the phone is in worst condition than my current one. I am being ignored and this is not acceptable . Can someone contact me regarding this, I will uploads photo evidence if needed
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Francesca0909
(@Francesca090900) reported
@O2 I’m an elderly customer and any time I call for help you are cutting me off . I am about to cancel my dd as your customer service is shocking I have sent a DM severs times it’s being ignored!
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frank
(@mrtuition) reported
@O2 I won’t be near a store within 360 minutes. Pls can you help further
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Glenn Elliott
(@mrglennelliott) reported
@O2 Hey O2. I dm'd you yesterday and spent an hour waiting on the phone before getting cut off. How is anyone expected to get through to you. I am not an O2 customer but seem to have an account set up in my name and address and I URGENTLY need this resolved
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Giovanni Ricco 🇪🇺🇺🇦
(@ricco_giovanni) reported
Moved to @O2 a week ago and really impressed by how extraordinarily bad they are Multiple calls, hours spent with the online bot and in the phone queue, and the sim card has not been activated yet