O2 Outage Report in Croxley Green, Hertfordshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Croxley Green, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Croxley Green, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Ealing, St Albans, Hammersmith, London, Hemel Hempstead, Southall, Welwyn Garden City, Paddington, Fulham, Hayes, Hounslow, Wembley and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing |
Phone | |
| St Albans |
Phone | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Hammersmith |
Internet |
Community Discussion
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O2 Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
The is very cathartic after 25 years with @O2 I’ve left for @VodafoneGroup the o2 customer care and support is utterly woeful. And having given them so many chances I’ve had enough, so over to you vodaphone can you step up
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UnhappyHoopla
(@Palouisea) reported
from
Shenley, England
@VOXI_UK I have been on a staycation this week I am appalled at how poor your reception is in many parts of South East. Going back to @O2 as sim only!! Very frustrating 😕 missed many important phone calls. Pm me to discuss
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
2/2 @O2 promise to call you back, but as yet nothing, they promise to escalate to a manager, but surprise they don’t call you back either, their Twitter also ignores your serious concerns.Think seriously before choosing @o2 if there’s an issue THEY don’t seem to care! @VMO2News
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Ealing, England
@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Stephen ☘️🦁🐝
(@The_United_Lion) reported
from
Chesham Bois, England
Hey @O2 is there any way of claiming some money back as we’re into a second week of service disruption due to the works going on in HP5. I’ve had little to no text/voice access unless connected to my home (or public) WiFi for the best part of 5/6 days now.
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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A1NOS
(@a1_nos) reported
from
Hemel Hempstead, England
Hey @O2 showing again why you really are market leaders in Customer Service. Big shout out to Lauren. 👌👌👌
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Daniel Appelquist
(@torgo) reported
from
London Colney, England
Do you know what? Mobile operators get a lot of scorn, but I have spoken to some really lovely @o2 customer service reps over the last few days who have been very helpful sorting out all my contract and SIM issues. So 👏.
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Ashley Leggett
(@ashley_leggett) reported
from
London Colney, England
@O2 full 4G signal in Chelsea and can’t even load a PDF attachment or Instagram post. Absolute shambles. Same over in white city. Same in London Bridge. Got better service last week 2000M up a mountain in Austria
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Tony Crean
(@tony1945) reported
from
Richmond, England
@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Gary Webb
(@garywebbTHFC) reported
from
St. Stephen, England
1/2 BEWARE everyone considering switching to @O2 They offer to port your existing number from your previous provider, which is really important to many, but FAIL miserably, when you call customer services multiple times, they promise a 4 hour resolution, this never happens..cont
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tim nisbet
(@timnisbet) reported
from
Hazlemere, England
I tell you this country is going to hell in a hand cart I don’t think there is one company who gives a **** about anybody. First it was @British_Airways now @O2 tried for 4 hours to transfer my phone promised a call back and guess what sweet ***** Adam #serviceisdead
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Miss Wotless
(@misswotless1) reported
from
London Colney, England
Remind me never to frequent the @O2 store on Oxford Street again - so rude and unhelpful, telling the customer before me not to come back
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Myles Dyer
(@MylesDyer) reported
@O2 Just received a phonemail from someone (AKA scammer) claiming to be from O2. They offered 40% discount for being a loyal customer. (I joined 2 days ago... very loyal). They said I'd receive an email. I asked what my email is... they hung up. 020 3744 9659 is their number.
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Andy Stevo
(@andystevo09) reported
@LutzSchueler do you think it is fair that an employee of yours at @O2 told me I could cancel my airtime contract and keep my device plan going (on a recorded line) and now I am being chased for a £700 debt before xmas and the threat of selling on the debt!?!?
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Victims Voice
(@victimsvoice73) reported
from
Sheffield, England
@O2 THERE IS NO SIGNAL phone or internet most of time near and in our houses
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Hope
(@pbser_almtaerae) reported
@lucygar11753113 @O2 Go inbox licit_codes on Instagram I had same with my account also and support service aren't doing anything about it, he successfully retrieved my account
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Sloodwrangler
(@Sloodwrangler) reported
@O2. Still no news on a signal in AL4 0XZ? That one day of work you promised is now up to 5 1/2 and counting with no information. Disgusting and incompetent service. 🤬🤬🤬
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Annabel Finley-Kense
(@BelleDeMonCoeur) reported
@O2 I am disabled and since you have worked on the mast in St Albans my signal on my phone in my home has gone down to one bar. I may need to contact people for help. My phone keeps cutting off. Where is the service?
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Money Man
(@Emperorluggy) reported
@FANTASYWORLDTV @O2 You and your goats na really id!ots … stupid insecure brats that pay people to discredit Wiz shows , 70% of his performance na Poco Lee Wannabe and Insha Allah , nothing exceptional, nothing special, just rubbish sweats and jumps !!!
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Lor
(@drlajama89) reported
@O2 You’d need to live with other people if you’re on @O2 … no signal to ring them otherwise!
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Warby
(@Warby74) reported
from
Lincoln District, England
Hey @O2 could someone do a welfare check on the girl I’ve just spoken to in your retentions team, I’ve never heard a staff member so fed up and I’ve worked for Ryanair….!!!
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Cymraesydwi 🏴 🇺🇦 💜🤍💚
(@cymraesydwi) reported
@O2 I have been trying repeatedly to get a PAC code from you. I am going round in circles. Your helpline just cut me off and the text I keep being promised never arrives because the signal is so dire. Help!!!!!!