O2

O2 Outage Report in Croxley Green, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croxley Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croxley Green, Hertfordshire, England 12/18/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Croxley Green, Hertfordshire, England

The most recent O2 outage reports came from the following cities: Southall, London, Paddington, St Albans, Fulham, Hayes, Hounslow, Hammersmith, Wembley, Hemel Hempstead, Richmond, Ealing, Barnet and Uxbridge.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Croxley Green, England

Latest outage, problems and issue reports in Croxley Green and nearby locations:

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • philter66 Phil Turner (@philter66) reported from Hatfield, England

    @O2 simply dreadful customer experience tonight -felt really let down

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • lexibeqiri Lexi Beqiri (@lexibeqiri) reported from Barnet, England

    @O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • nickshuttle Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Aidan_Tweets7 Aidan_Tweets7 (@Aidan_Tweets7) reported

    @O2 I bought a new phone on your network less than 6 months ago at £50 per month with unlimted everything. Now I have a bill at over £58 with no additional out of plan charges. Why is my bill now over £8 higher than it was agreed at less than half a year ago?!!

  • mandybrittainmb Mandy Brittain (@mandybrittainmb) reported

    @O2 I'm really disappointed with 02. Set up 2 new mobile plans as new customer. Sim expected next day -yesterday. Didn't arrive so expected today. Just had an email saying dispatched today arrival 2-3 days -too late. Not a good start. Maybe I should look for different provider.

  • Palmadoodle Beatrice (@Palmadoodle) reported

    @O2 is your network down? Payments up-to-date, mobile data on but can't make or receive calls. Can't even call you from my handset.

  • Palmadoodle Beatrice (@Palmadoodle) reported

    @O2 Turned on Wi-Fi calling and still doesn't work.

  • vgreaves88 Victoria Greaves (@vgreaves88) reported

    So the @O2 priority tickets aren't working for @limpbizkit but there are people selling them already? Scammmerrrrssss. What's the betting @TicketmasterUK bots have had them all now gonna sell them for stupid prices hahahaha

  • SYMNJAYMS SYMN JAYMS (@SYMNJAYMS) reported

    @O2 priority doesn’t seem to be working for Bebe Rexha tour tickets on @TicketmasterUK! Help please

  • michiem78 Michelle C (@michiem78) reported

    @O2 why can’t I book the Mo Gilligan tickets in the presale? I am an o2 customer and following through on the app

  • lyndonjonmartin Lyndon-Jon (L-J) Martin 👨🏻‍💻 📲 (@lyndonjonmartin) reported

    @guyrleech In addition @O2 4-5G connectivity is absolutely terrible in SW London and in parts of central London vs. others post there 5G rollout many people I know personally have had a year of hell and had enough of the promises & are switching after 10+ years of good quality.

  • OsiaaH Leo 🌈 (@OsiaaH) reported

    @O2 Hi! please can you fix your priority presale link for bebe rexha on the app? It doesn't work and i do not have access to any desktop atm

  • Flapper_Kirby David Kirby (@Flapper_Kirby) reported

    @O2 7 days and still no reception… who do I speak to about a refund on my monthly bill?? 21 years as a customer and it’s time to switch supplier at the end on my contract.