O2

O2 Outage Report in Croxley Green, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croxley Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croxley Green, Hertfordshire, England 03/18/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Croxley Green, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Kensington, Bushey, Hemel Hempstead, Paddington, Hatfield, Barnet, St Albans, Hounslow, Chesham, Ealing and Slough.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomKensington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Croxley Green, England

Latest outage, problems and issue reports in Croxley Green and nearby locations:

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • allyc375 Alison Cameron🐟 (@allyc375) reported from Kensington, England

    @ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • NeedMoreTea Robert Valentine (@NeedMoreTea) reported from Kensington, England

    @O2 I get masts break down etc, but two weeks is quite a long time.

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Treehk2 Treehk (@Treehk2) reported

    @O2 And so everyone can see you wrote “We're sorry to hear this, to confirm, has a member of our fraud team been in touch? When exactly did you raise this to us? Please let us know more info, we'd like to help from here.” And I wrote No!

  • 999browner mark brownlie (@999browner) reported

    It’s now 8 weeks since the first Identity Fraud Claim @O2 Are you ever going to sort this out and reply to numerous messages, your customer service is shocking !!!!

  • ConnorFlynn2 Connor Flynn (@ConnorFlynn2) reported

    @O2 Horrendous customer service. Last week I was told my contract was paid off and finished, today I’ve called to cancel and I’ve been told there’s loads still owed (when there shouldn’t be). Then I get through to someone else who hangs up after saying hello? Please contact me

  • megaanrose_ Meg (@megaanrose_) reported

    @O2 Called multiple times yet you still send letters. Appalling service.

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @O2 It says to go to your help website which has absolutely no information on how to sort out an incorrect order. It’s beyond useless. Even an email address would have helped. Pathetic service

  • hughesy0980 Mat Hughes (@hughesy0980) reported

    @O2 ordered a new phone, should have been here last Tues. when I phone you can’t tell me where it is. Twice was promised a manager call back last week. Never got a call back. Bit of a rubbish company really ain’t you?!

  • hershfrank19 Jacqui Franklin (@hershfrank19) reported

    @Craig_sienna Yes still down, no phone signal at all, @O2 do we get any compensation for not being able to use the service we are paying for??

  • goonerlgh Lawrence ****** (@goonerlgh) reported

    @O2 Thanks. I filled out the Support Request form for her so hopefully O2 will get in touch and will raise the Spend Cap so that the Text Relay app will work! I'm not sure why that app can't be on a 'whitelist' of prefix numbers that are allowed to be used? Only seems issue on O2?

  • SharmaJampani L N P K SHARMA (@SharmaJampani) reported

    @O2 Not even getting text messages. What's wrong with your network... I am an IT professional and I cannot login into my work laptop and systems as I have two factor authentication, need to get text messages to do work! Please have some alternative.... This is horrendous!

  • 350Pete Pedro (@350Pete) reported

    @O2 My number is due to be ported over to O2 today from Plusnet. Is there a particular time this is completed by. I'm in a very poor signal area and will not be able to receive the SMS confirmation that the transfer has been completed.