O2

O2 Outage Report in Croxley Green, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croxley Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croxley Green, Hertfordshire, England 03/14/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Croxley Green, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Bushey, Hemel Hempstead, Paddington, Hatfield, Barnet, St Albans, Hounslow, Chesham, Ealing, Slough and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomHammersmith Internet

Community Discussion

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O2 Issues Reports Near Croxley Green, England

Latest outage, problems and issue reports in Croxley Green and nearby locations:

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • nickshuttle Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Thanks guys. Going to get someone I know with O2 to come through so I can check what your network coverage is like. Wife’s with @VodafoneUK and has no issues.

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • behu91 Ben (@behu91) reported from Hemel Hempstead, England

    @O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.

  • JohnDWebb John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • emmatrainis Emma Trainis (@emmatrainis) reported from Shenley, England

    @O2 I ordered Disney + on 24.12.20 on Priority and have not received an email. Cannot get through on phone or live chat. Please can someone help me

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • Borehamwoodbine Woody (@Borehamwoodbine) reported from Borehamwood, England

    In over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • sachink0201 Sachin Kumar (@sachink0201) reported from Brentford, England

    @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

  • nickysinclair Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • theburdtweets Kate (@theburdtweets) reported

    @O2 @O2 Why do you not have any customer service phone number??

  • lifetranquil1 Tranquil-life (@lifetranquil1) reported

    @O2 @virginmedia Im trying to but no one seems trained to help me I’ve called 202 and been into shops unfortunately no one seems trained yet to help

  • wnxarcticwolf Arcticwolf (@wnxarcticwolf) reported

    @virginmedia @O2 @virginmedia Can someone from your street team contact me on my mobile number if I DM you it. Your robot voice keeps saying leave your number then press # leave your number then press # How about you replace it with someone who is human! i got a problem with my net 1/2

  • AitchMatty MattyAitch⚒aka OnionRingKing (@AitchMatty) reported

    Just spend an hour with o2 on the blower trying to sort an iPhone 13 then the guy on the phone hung up coz I told him the line was bad i I couldn’t hear a question #******* now @O2 I’ll take my business elsewhere 🖕🏻

  • _jhalstead l i n d s e y 💌 (@_jhalstead) reported

    @O2 I’ve received a text saying my bill is overdue, and I’ll be charged £6 extra. I’ve already paid it 2 days ago and the money has gone out of my account. I’d prefer not to be charged again for a bill I’ve paid. I’ve tried several times to get through to customer services

  • Fizzystardrops Nicky (@Fizzystardrops) reported

    @O2 @wolf_butler @VMO2News I'm having the same issue too

  • lifetranquil1 Tranquil-life (@lifetranquil1) reported

    @virginmedia @O2 all I want is someone to talk to Im done with virtual Chat for last 90 mins I just simply need to speak to someone re the volt promo as you both seem to have different address for me yet I’ve never moved in 30 years I am going around in circles this is crazy

  • NL_Mitchell Natasha Mitchell 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@NL_Mitchell) reported

    Cool o2 priority already not working for @ThisIsPVRIS @O2

  • OliviaHopeCart Olivia Cartwright (@OliviaHopeCart) reported

    Spent the last 2 weeks chasing for a phone I ordered 28 days ago from @O2 when I was told the maximum wait time would be 14 days. Absolute shambles of a service can never get a straight answer

  • Pau85122588 pablo81 (@Pau85122588) reported

    @O2 i cannot wait til my contract ends with you. Years of foolishly saying yes to a new contract to save myself hassle but no way will i continue with this rip off network.