O2 Outage Report in Croxley Green, Hertfordshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Croxley Green, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at O2
O2 is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (55%)
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Internet (25%)
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Total Blackout (14%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Croxley Green, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Chesham, Hammersmith, Uxbridge, Barnet and Bushey.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Phone | ||
Total Blackout | ||
Wi-fi | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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💟 (@ShahlaaTahira) reported from Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Paul Ferrer (@paullferrer) reported from Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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marc foley ⚒ (@marcwhufc) reported from Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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Alan Greene (@AlanGreene73) reported from London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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James Elston (@JamesElston3) reported from Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Lyndall (@LyndallAnn) reported from Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Alan Greene (@AlanGreene73) reported from London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Mark Esner (@mesner5) reported from Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
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Alan Greene (@AlanGreene73) reported from London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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James Vertigan (@jamesvertigan) reported from Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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🌜cobie🌛 (@dramattyhealy) reported from London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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mark cording (@sparkloaf26) reported from Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Joeachilles.com (@JoeAchilles) reported from Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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James Vertigan (@jamesvertigan) reported from Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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peter (@peter33266430) reported from Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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Addictive Colors (@AddictiveColors) reported from London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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Colin Shaw (@ColinShaw_CX) reported from London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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mark cording (@sparkloaf26) reported from Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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marc foley ⚒ (@marcwhufc) reported from Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Fawwad Uddin (@fawwaduddin) reported
@O2 wtf is happening in your organisation been hung up on 3 times whilst trying to sort out phone sim.. been told now that customer services is down and call back in 24hrs?!?!
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Spike Allibone (@HimpleHorse) reported
@O2 @JamesFlett4 It seems somewhat illogical that personal customers can use this technology and business customers can’t - also noting that there’s no discussion regarding any date this might be adopted.. and no reason for why this basic service is omitted. So we are kept in the dark. Why?
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colleen griffiths (@colleentgriff) reported
@O2 why is it physically impossible to get a PAC code from you. Customer service is shocking, I have phoned at least 7 times in the last week and have been told different information each time.
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📌Suzy Harlington - Nana Extraordinaire (@Suzy_Harlington) reported
Sick of having to go half way down my garden to receive a text to confirm this bank or that payment etc all because @O2 is so ****. Stuck in a contract with a **** signal for another year. Apparently, because I knew the signal was poor, my complaint wasn’t upheld. I HATE O2
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Kesia Bruce (@kesiabruce_) reported
@O2 @dhlexpressuk I’ve had no tracking updates on my delivery which is due today, since the O2 dispatched email I received last night. Tracking number provided looks like it’s been handed over to DHL yet - can anyone help?
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The Lane (@TheLane15137969) reported
@Suzy_Harlington @O2 Sorry Suzy wasn’t being patronising i have the same issues with ee coverage is awful
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Super Wain (@SuperWain) reported
@O2 I have received an email survey from you to say thanks been a customer with a number ending xxxx but the number isn't my number? Is this a mailing list error?
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HIKASTLE (@ScionHikastle) reported
@O2 you lot are some full fledge jokers , your customer service is uttter POO 👎🏾
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Luis Lopes (@82piri) reported
@O2 Apple music offer on priority not working...please help
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Mr Onez (@Mr_Onezz) reported
@O2 horrible customer service. Lady hung up on me because I asked her to be louder despite my phone being on maximum volume and asking them to speak louder, lady still hung up on me. ****** network coverage and service. Can’t believe I’m stuck in a contract with these idiots.