O2

O2 Outage Report in Croxley Green, Hertfordshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Croxley Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Croxley Green, Hertfordshire, England 01/22/2026 10:00

January 22: Problems at O2

O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Croxley Green, Hertfordshire, England

The most recent O2 outage reports came from the following cities: London, Slough, Hammersmith, Ealing, St Albans, Hemel Hempstead, Southall, Welwyn Garden City, Paddington, Fulham, Hayes, Hounslow and Wembley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSlough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Croxley Green, England

Latest outage, problems and issue reports in Croxley Green and nearby locations:

  • juliet_gough juliet gough (@juliet_gough) reported from London Colney, England

    @O2 #o2guru said they are doing a network investigation for me. It makes no sense to use 1GB of data in 53 minutes whilst at the theatre. I’d have to be live streaming for that to happen! #o2 @TheO2 #1gbdata #goinggone

  • DimitthriV Dimitthri Vithanage (@DimitthriV) reported from London Colney, England

    @O2 what is going on! 😭😭 Even when I have signal it's so slow!

  • Primrose_Hikwax Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • tanfish38 Tanya Fisher (@tanfish38) reported from Chesham Bois, England

    3rd day with no signal @O2 🤬

  • NasiraKasmani Nasira (@NasiraKasmani) reported from Maidenhead, England

    @O2 unbelievable service from the #CustomerService agent today, so rude lady called Ambreen kept speaking over me. Unacceptable that staff have the audacity to speak to customers in such a manner and instead of resolving an issue escalate it to another level. Who do I complain to

  • Craigcanfield Craig Canfield (@Craigcanfield) reported from Welwyn Garden City, England

    @O2 contract finished.. put on a rolling month deal.. nothing will change they said... 2 days now with no phone signal.. "sim provisioned"! Customer svc say it'll work soon. Gggrrr

  • ItsMeEllisxD Ellis Brown (@ItsMeEllisxD) reported from London Colney, England

    @O2 Well it’s every time I leave Leicester. Or go to a new city.. even when I have 4 bars it’s either really slow or won’t load at all!

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • johnsheppard71 John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • NeilNutbeam Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England

    @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

  • jackaarondavies Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • AikSaath Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

  • Macgregor11 Glenn macgregor (@Macgregor11) reported from Harrow Weald, England

    @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

  • timlimbim Tim Cawte (@timlimbim) reported from Maidenhead, England

    Wow @O2 honestly cannot believe how poor your service was this evening. Incompetent advisor with seemingly unusable (almost useless) systems. #complaint #poorservice

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • OmarMansoor Omar Mansoor (@OmarMansoor) reported from London Colney, England

    @Ali_Malik @O2 @Ofcom @MarkEvansO2 I’ll give them a #Valentine chance - never had issues before but now only on crucial days they go down. #

  • jmcomms Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England

    @VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.

  • Elissa524 Elissa Da Costa (@Elissa524) reported from St Albans, England

    @O2 Not sure what happened but all ok now thanks. Very good service to get me reconnected quickly

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • demi_akinrowo Dem (@demi_akinrowo) reported

    @O2 Hi O2, I am in Barcelona and cannot get any connection to Movistar at all. 4G won’t connect and 3G is doing nothing. Please can you assist as I have roaming included in my plan and have never had this issue in Europe before

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    @O2 Your Network is shite. Every week connection issues, timing out, I give you £30-50 a month, This morning is the last money you'll get from me. Amateurs !

  • candlish_david david candlish 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@candlish_david) reported

    @wendyg4073 @O2 I went into the shop with the same problem.They exchanged the Sim but that didn’t help

  • AEGIS_Five Five (@AEGIS_Five) reported

    No issues are being resolved, our time is being wasted and quite frankly I'm done with being treated like a decade of my money means nothing. @O2 @VodafoneUK @giffgaff or whoever else hit me up with some deals.

  • silentpen Ivy • 💙 🌹 (@silentpen) reported

    @O2 I was charged £24.39 in March - April for “things you bought” at £9.16 that I NEVER bought.

  • curiouszhi Zhi Ling Lee (@curiouszhi) reported

    @O2 Hi - longtime customer here. I've been on hold for 30 mins trying to speak to someone about my tariff. Do I need to say I'm leaving O2 for someone to pick up the phone faster?

  • brookew89 Brooke (@brookew89) reported

    @O2 my order placed on Tuesday which was next day delivery hasn’t arrived, Royal Mail say the tracking number doesn’t exist and I can’t find an answer on the FAQs or a number to call, could someone help me please? 🙏

  • SeanMcn99075899 Sean Mcnally (@SeanMcn99075899) reported

    @O2 Poor signal ever since I started my contract, explanation mark on the 4g/5g symbol

  • yorkonafork York on a Fork (@yorkonafork) reported

    @O2 @daviddunninguk You’ve never shown any active willingness to fix this in my experience.

  • jonandmarkuk Jonathan Phillips (@jonandmarkuk) reported

    @O2 is it normal for people on the website chat to simply disconnect from the chat when asked to simply clarify what I get as a VM customer. Seemed he wanted to just push a sale and didn't want to answer simple questions. Very rude and unhelpful.