O2 Outage Report in Croxley Green, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Croxley Green, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Croxley Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at O2
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Croxley Green, Hertfordshire, England
The most recent O2 outage reports came from the following cities: London, Hemel Hempstead, Richmond, Hounslow, Hammersmith, Southall, Ealing, Hayes, Barnet, Uxbridge and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hemel Hempstead |
Internet | |
| Richmond |
Phone | |
| London |
Internet | |
| Hounslow |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Croxley Green, England
Latest outage, problems and issue reports in Croxley Green and nearby locations:
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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🌜cobie🌛
(@dramattyhealy) reported
from
London Colney, England
@O2 Hi, it’s been 2 weeks since i started receiving non stop calls from your call centres to get me get a plan with you, the caller said that i entered some kind of contest or signed up for this but i never did since i am happy with my current provider. This is very inconvenient
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🎃🖤TheBlackDahliaRose💀🥀🕸
(@unknown_babez) reported
from
Paddington, England
@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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pattermepretty
(@pattermepretty) reported
@O2 @TheO2 my sister approached you to purchase 10 mobile WiFi routers without the sim to send to children who do not have internet access for remote schooling and your customer service would not sell them to her. SHAME ON YOU!
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Tomaso Muzzu
(@Tomaso_85) reported
Hi @O2 can I get some help on a C&C order placed in December that I couldn't collect due to lockdown (ms-316564482). Still waiting for the refund. After 4 phone calls, no one seems to be able to help. Thanks!!! #o2
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★Vicky-Leigh Sayer★
(@xVickyLeighx) reported
Hello @O2 I have activated (and am using) my Disney+ extra but keep getting texts and emails to say I haven’t. Can you help?
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Willall86
(@willall86) reported
@O2 Don't bother with the sale. I upgrade to a phone ( I was planning on leaving o2) but they gave me what I thought was a good deal. Turns out it was a good deal because the phone was pants. Kept dropping signal, battery life was very poor and no headphones so have to spend more
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Vicki Arnett
(@trickyvicki85) reported
@O2 I keep getting phone calls saying they are from o2 and they can offer me 40% off my bills....I haven’t given any information but they are being very forceful and when I decline become quite rude....can you advise if this is genuine or a scam please
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Samantha Taylor
(@Samjo_x) reported
@O2 can you please tell me why my data has gone in 4 days when it normally lasts me a month. I haven’t got any new apps and I shut down my apps after I have finished with them. I have had the same phone and same contract since Feb 2019. I am not a happy customer right now.
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#1 Romans Revenge stan.
(@Lilayax) reported
@O2 I’ve just managed to speak to an advisor who has told me that my security answer & password are the same thing and they can ask for either, but your website specifies that they’ll never ask for my password, it might be a coincidence that I’ve received a fraud
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Dr. Sarah Sigal
(@SigalSarah) reported
@O2 I'm sorry but I need more help than that. Customer service won't let me through when I call. Could someone please reply to my other messages and give me more detailed answers? I'm really in a bind
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Daniel J Sims
(@DanielJSims) reported
@O2 help me please. I changed tariff and I keep on getting a voicemail message pop up. No voicemail on phone. Phone has been turned off and on, SIM card out? Any other tricks I have missed. Getting annoyed with the constant msg #help #o2
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A i l i s h M a y
(@ailishsTARDIS) reported
@O2 hi I am trying to pay off my device plan and i keep getting a message saying the payment has failed but there is money in my account!! Please help