O2 Outage Report in Gateshead, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Gateshead, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Gateshead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (42%)
-
Internet (31%)
-
Total Blackout (22%)
-
Wi-fi (3%)
-
E-mail (2%)
-
TV (%)
Live Outage Map Near Gateshead, England
The most recent O2 outage reports came from the following cities: Durham and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Durham |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Gateshead, England
Latest outage, problems and issue reports in Gateshead and nearby locations:
-
Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
-
Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
-
Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
-
Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
-
Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
-
stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
-
Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
-
Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
-
Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
-
Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
-
Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
-
John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
-
gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
-
Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
-
Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe 🅴
(@ichopanimals) reported
Just Sort your **** out @o2 @apple I’m not upgrading to the new phone
-
ChrissyD
(@Chrissyd27) reported
@inbetweeters @O2 We all in same boat it seems.. but completely lied to me, happy to let me start a new contract, but not happy to deliver phone when they said, I was told 2 weeks, its over 2 weeks now and customer services was useless, they said they didn't know, and u get no email updates at all
-
Mike Phillips
(@Wayland77) reported
@O2 can you help please. Something went wrong with my 5g sim provisioning, and my phone number didn't transfer correctly. Its been 10 days, and several calls to your customer services and into your shop, and till no joy. Callers are getting 'you've dialled an incorrect number'.
-
Grumpy Buggers
(@inbetweeters) reported
@Chrissyd27 @O2 Stock issues happen. I think a change @O2 could look at implementing is a live stock status when it comes to online sales though, in the same way most retailers do.
-
Larn Sofia
(@LarnSofia) reported
@O2 is there any network issues currently? 3G not working and unable to call my mum who is also on o2. Says ‘this number is not taking calls’ 😬
-
Darryl Morris
(@darrylmorris) reported
@O2 Just a quick one to let you know that you are proper rotten for making life so difficult for me after I've left you. I've had some bad break ups, but this... wow. My Mum was right about you.
-
Beckie
(@finding_beckie) reported
@O2 is there some way of getting in contact with someone about my device as the website keeps sending me in circles everytime I try find someway of contacting support
-
Cara W 🪐🌞🌚🧙🏻
(@iamgeekpie) reported
@O2 Thank you. There is apparently a problem with a nearby mast but this happens quite a lot.
-
Oliver Blakeman
(@0liblakeman) reported
@O2 Just had a great gentleman "go outside of protocol" and get me a brand new replacement! Couldn't quite get his name, but absolutely fantastic service - apologies for getting a bit irrate, but you shouldn't receive a device worse than the one you sent! Thanks O2 - job done! 🙏🏻👍🏻
-
ChrissyD
(@Chrissyd27) reported
@DigitalPrime @O2 @SamsungMobile Alsolute disgrace they sell u a contract on the basis of a lie! I was told 2 weeks for mine, over 2 weeks and customer services didn't have a clue, AND they don't keep you updated by text or email at all