O2 Outage Report in Newcastle upon Tyne, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newcastle upon Tyne come from postal codes NE6 and NE1.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Newcastle upon Tyne, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newcastle upon Tyne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (23%)
-
Total Blackout (16%)
-
E-mail (4%)
-
Wi-fi (4%)
-
TV (1%)
Live Outage Map Near Newcastle upon Tyne, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Sunderland and Cramlington.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Newcastle upon Tyne, England
Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
-
Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
-
gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
-
Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
-
Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
-
Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
-
Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
-
Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
-
Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
-
John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
-
Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
-
Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
-
Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
-
Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
-
Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
-
stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
-
Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
-
Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachel 💜 #TeamHiJinX
(@purplenoodlepie) reported
@O2 what's wrong with the myo2 website. It's running so slow/not at all.
-
Agustin Banchio
(@agustinb14) reported
Ok, @O2 PAYG offers 14GB £10 with 100% rollover, free EU roaming and underground WiFi. Considering I've never been over my plan even counting social media and have been getting the VOXI drops emails too late and out of stock. There's no reason for me to stay with @VOXI_UK
-
Charlotte Hutchinson
(@Charlot31941149) reported
@O2 So upset with the service I’ve received. I’ve been a customer for over a decade and spent thousands and thousands of pounds with you and you’ve made me feel like an idiot. I will not be using o2 again.
-
Jack Parker
(@JackParkerNo1) reported
@O2 @virginmedia And WHY DO YOU NOT HAVE 24HR SUPPORT????
-
Darren Cotta
(@DarrenCotta1) reported
@O2 Three people in our household have the same issue.
-
Andrew Tate thinks you're doing ok, buddy.
(@Spudfish83) reported
@O2 Hi. My 02 is the problem! Every link that I think might help me goes back to the same help page! I just want to do this- talk to a person online. 1/
-
tony hart
(@tonyhart1981) reported
@O2 just had to tether to a friends hot-spot on @EE to tweet this but my signal is rubbish in Manchester City centre soon as I go in a building. Any reason why?
-
Darren Cotta
(@DarrenCotta1) reported
@O2 My partner came home from work as a local district nurse and said the network is down.
-
Shahaj
(@benootral) reported
@2222233f1 @O2 @virginmedia I'm talking about o2 their customer service team are a bunch of liars
-
Andrew Tate thinks you're doing ok, buddy.
(@Spudfish83) reported
@O2 Mycare@o2 got in touch with me, requesting more proof of identity. They gave me an email to send it to, but I lost it when my computer crashed. Can you help please?