O2

O2 Outage in Newcastle upon Tyne, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 No problems detected at O2

O2 problems in the last 24 hours in Newcastle upon Tyne, England

O2 Outage Chart in Newcastle upon Tyne, England 08/04/2020 16:30

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Phone 65.77% Phone
  • Internet 21.15% Internet
  • Total Blackout 5.38% Total Blackout
  • E-mail 5.00% E-mail
  • TV 1.54% TV
  • Wi-fi 1.15% Wi-fi

O2 Outage Map Near Newcastle upon Tyne, England

The most recent outage reports and issues originated from South Shields, Sunderland, Seaham, Whitley Bay, North Gosforth, Newcastle upon Tyne, Prudhoe and North Shields.

United KingdomSouth Shields Phone
United KingdomSunderland Phone
United KingdomSunderland Phone
United KingdomSeaham Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone

O2 in Newcastle upon Tyne, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Newcastle upon Tyne, England

Latest outage, problems and issue reports in Newcastle upon Tyne and nearby locations:
  • andyphilipson Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • RuxanaNargol Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • AngieOrrick Angie Orrick (@AngieOrrick) reported from Walker Gate, England

    @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • doc_drops Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • craigblundred Craig Blundred (@craigblundred) reported from Whitley Bay, England

    @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • petern280 peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • simonkeenan007 simon keenan (@simonkeenan007) reported from South Shields, England

    @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

  • Lauras95 Lauraaaa (@Lauras95) reported from Gateshead, England

    @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

  • daveyK1234 Dave (@daveyK1234) reported from Walker Gate, England

    @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • kimcentamore_ Kim (@kimcentamore_) reported

    Two weeks into my ‘free 6 months of Disney Plus’ and it says I need to renew and pay?? Help @O2

  • Anthony26909525 Anthony Curry (@Anthony26909525) reported

    @O2 can I please get a esim sent to me? Been trying chat and customer service all day!!!!

  • Abbie_thfc A (@Abbie_thfc) reported

    @O2 @SkyUK one of you really NEED to sort your connection service out where I am! I'm not paying £150+ to have sh*t service where I live! Been like this for months, have little signal, crackly phone lines (and thats on a mobile and its not goo enough!) #poorservice #o2 #sky

  • craigpringle91 Craig Pringle (@craigpringle91) reported

    Who should I go with in terms of phone network in Glasgow @EE or @O2 ... any suggestions or recommendations for me?

  • michell60911890 michelle (@michell60911890) reported

    @O2 Hello I’m still waiting on customer assistance please!!

  • MuddledMoo Alison (@MuddledMoo) reported

    @letties_MH @GiveUsAShout @O2 Yeah I've never used before but just fails, I'm a pay monthly customer!

  • letties_MH Lettie Head (@letties_MH) reported

    @MuddledMoo @GiveUsAShout @O2 Im giffgaff which uses O2 and never normally have any issues x

  • Lady_greentea Kathy (@Lady_greentea) reported

    @O2 how we supposed to contact you. Never anyone available when try via the app. Waited 45 mins with the Bot on WhatsApp now you are closed

  • RobCee5 rob (@RobCee5) reported

    Give up with @ee now yas are the ones who text ya when ya late to pay ya bill but them dont like to help ya out at all this time next year im away from ee going back to @O2 as them always help is out when i need help 🤘🏻👍🏻👌🏻🖐🏻💪🏻

  • sadiesjogren Sadie Sjogren (@sadiesjogren) reported

    @f0reverkatycat @O2 I get absolutely horrific signal where I am most the time too! After this contract is up I’m probably going to change!