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O2 outages and service status in South Shields, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Jun 6, 5:41 PM GMT+1.
  • 100% Internet (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent O2 outage reports came from the following cities: North Shields, Newcastle upon Tyne, and Sunderland.

CityProblem TypeReport Time
North Shields Internet 4 days ago
Newcastle upon Tyne Internet 17 days ago
Sunderland Phone 1 month ago
Newcastle upon Tyne Phone 3 months ago
Blyth Phone 3 months ago

Nearby cities with recent reports

North Shields

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • LuckyTony72
    🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

  • RuxanaNargol
    Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • A11RNX
    Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • TommyWinter23
    Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • VictoriaBarry82
    Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • nossy1996
    Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • LuckyTony72
    Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • MarkMowbrayNE
    Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • fredspoon
    philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • VictoriaMurtha
    Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • rebeccajadetho1
    Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • Richard_Y1
    Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • SophieBur492
    Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • doc_drops
    Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • adshill
    Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeHop04
    Joe Hopkins (@JoeHop04) reported

    @O2 I switched to O2 9 days ago and have had no phone line soon after. You ported my number to a handset that was never delivered (now stuck at a depot) and locked my account for suspected fraud. I can’t receive 2FA codes, so I’m locked out of other accounts.

  • thefierychef
    thefierychef (@thefierychef) reported

    @O2 When are you going to start upgrading the network so more areas can get 5G? The 4G signal is borderline as well 😡

  • ascroftpete
    Pete Ascroft (@ascroftpete) reported

    @EnglandRugby @O2 No Braken and Bamber is disappointing. Can see that pack getting beaten up big time, no good for an already broken T Curry who could do with a rest!

  • CraigHunter74
    Craig Hunter (@CraigHunter74) reported

    @O2 @JakeMooreUK I have the same issue ever since 5G came out, my Spotify never dropped out when driving but it’s like an old car radio now. Will definitely be thinking about another network soon

  • a1_bloke
    A1_bloke (@a1_bloke) reported

    @O2 trying to view O2 bills is too hard! click on bill link in email enter login and password go back to email to click on new link close new window and return to old window if you closed old window you have to start again @OfCom should require Telcos to attach bill to emails

  • KerZE87
    emze (@KerZE87) reported

    o2 this is getting ridiculous now either you sort your signalling issues out in my town or refund me monthly bill for the service you haven’t been providing for WEEEEEKS @O2

  • waynetuckwell
    Wayne Tuckwell 💚🖤 (@waynetuckwell) reported

    @Lord_Viridis @O2 Ah yes the typical turn it on and off again! I stopped the script reading by announcing at the start of the call that I’m a 27year IT Veteran and over tried everything! No answer to that! I can’t believe just how poor a service they are providing

  • coomerdarren
    Darren Coomer (@coomerdarren) reported

    @O2 Please help really frustrated as to why no one can answer a simple question, why can I no longer log into the O2 app its asking for my virgin media details I dont have virgin media ?

  • JeromebIXIII
    Jerome (@JeromebIXIII) reported

    @O2 @IanColley007 That still didn't help me

  • gaeilicgal
    Gale (@gaeilicgal) reported

    @O2 will we be reimbursed for the service outage in BT703HE and surrounding areas? A phone mast isn't working, your agent can't say when it will be fixed. Paying for a service and no communication, no ETA of service restoration and no data/coverage.