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O2 outages and service status in South Shields, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near South Shields, England

The most recent O2 outage reports came from the following cities: Sunderland.

CityProblem TypeReport Time
Sunderland Phone 16 days ago
Newcastle upon Tyne Phone 2 months ago
Blyth Phone 2 months ago

Community Discussion

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O2 Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • Sami_antha83
    Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • Lauras95
    Lauraaaa (@Lauras95) reported from Gateshead, England

    @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • Danford2013
    John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • doc_drops
    Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • chellehewison
    Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • VictoriaMurtha
    Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • fredspoon
    Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • doc_drops
    Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

  • stuarturquhart1
    stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • JonnaAnderson
    Jonathan Anderson (@JonnaAnderson) reported from Beamish, England

    @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

  • Donna_xx
    Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • CraigSi64474606
    nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • ilovefluffy
    andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • farrenciaran
    Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • KyleMarleau
    Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Oluebube49496
    Oluebube (@Oluebube49496) reported

    @O2 I am currently in Nigeria and my O2 UK SIM is showing “Emergency calls only.” I have already tried: restarting the phone, enabling roaming, manually selecting partner networks such as MTN and Airtel, and changing network modes.

  • 19valerio81
    Valerio (@19valerio81) reported

    @O2 no service in the Elizabeth Line from Whitechapel to Farringdon. It’s been weeks now. Please fix it.

  • lipsyfry
    Tim Fry (@lipsyfry) reported

    @O2 **** network do not waste your money

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 @JohnSharp1975 My god so rather than actually dealing with people and their issues. You’re responding to random messages where there isn’t an issue!? This is shocking!

  • charlottealexab
    charlotte (@charlottealexab) reported

    @O2 when will the signal be improved in Portsmouth PO1 area? Constantly having to connect to nearby WIFI! So frustrating!

  • sanaabananaa_
    Sana’a (@sanaabananaa_) reported

    @leeroyruddell @O2 @O2 out of all networks I’ve been with yours is genuinely the worst. You need to sort your signal problems out asap as it’s always a problem. The worst part is the lack of effort on your part to do anything about it and how you fail to extend any courtesy to your customers

  • cfcpep
    Pep M ⭐⭐ (@cfcpep) reported

    @FrauForelle @carl_344 @O2 I had nightmares with them just ordering my current phone where they wouldn't honour a deal even though they messed up,been with them maybe 20 years - Why I didn't cancel then I don't know.

  • lilith15016
    Lilith Tuylor (@lilith15016) reported

    @O2 How about equal service for PAYG users?

  • RichardPaulBonn
    Richard Paul Bonner (@RichardPaulBonn) reported

    @O2 Hi, it's now 12 days/9 working days and i'm still locked out of my account. Have called customer services three times only to be told a form has been filled out.

  • lipsyfry
    Tim Fry (@lipsyfry) reported

    @O2 **** network do not waste your money