O2 outages and service status in South Shields, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in South Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near South Shields, England
The most recent O2 outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland
|
Phone | 23 days ago |
|
Newcastle upon Tyne
|
Phone | 2 months ago |
|
Blyth
|
Phone | 2 months ago |
Community Discussion
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O2 Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Luke Terence Batten (@luketerenceb) reported from Washington, England@O2 I’m really not happy with my phone contract it’s far to expensive would like to cancel free of charge !!!!! Fed up of this bad customer service
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Ian (@NTF_Ian) reported from Dunston, EnglandHey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, England@christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍
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Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 and can’t even login to my o2 account online to pay it that way
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philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Jonathan Anderson (@JonnaAnderson) reported from Beamish, England@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
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andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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JoshSlesser (@Slesss_) reported from South Shields, England@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex (@wilsoa10) reportedWhy is O2 so dreadful for signal recently. Costs a fortune and the phones don’t work or load information. Absolutely dreadful @O2
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Jack Fernley (@itsjackfernley) reported@O2 my SIM has been deactivated early before my replacement arrived. I was told I’d keep service until I inserted the new SIM, but I now have no signal at all and cannot call support. Please urgently reactivate my old SIM
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I.C (@IanCockerill2) reported@O2 I just arrived in France, and am unable to use my phone AGAIN, despite your text about “Welcome to France” and informing me about usage! I am unable to contact your support team, I am very angry. Please contact me and sort my problem. I pay you good money for no service!
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I.C (@IanCockerill2) reported@O2 Thanks for responding. Luckily my son in uk was able to contact you and it is now resolved. I want to make an official complaint as the reason my phone didn’t work is because O2 had barred foreign calls! I have had an account for 25 years, it’s totally unacceptable behaviour.
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matthew Vern (@Matthewmidgley8) reported@O2 no signal yet again been like this for months and keep getting fobbed off time and time again. A pile of **** and yet you lot still keep taking money for something that’s non existence sort your shite out
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Dan77 (@Dancsm77) reported@O2 I'm an existing o2 customer, I have just tried to order a basic product from you 3 times online and then over the phone - which took 2 calls and 40 mins. I had to cancel the order as you were unable to complete the sale on 4 occasions. Absolute awful experience
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Bill Duncan® (@Real_BillDuncan) reportedSo I've been trying to top up my my phone via voucher for the last 2hrs on @O2 via the 4444 number but that's saying "they have a fault and are fixing the problem", so now I can't top up my phone to renew my bundle
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shelbs (@slpfiles) reported@O2 i’ve changed iphones and the sim card is being acknowledged in my new phone however it’s not being registered to messages / facetime it’s been 24 hours how do i fix this ive reset my phone, turned it on and off, it’s been deregistered from my old phone etc
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Riemenschneider’s Horse (@larrythehook) reported@O2 what on earth is happening to your online / telephone system? I’m a new customer, as of yesterday, and trying top up then trying to get access to link my number to my myo2 account is a nightmare and no one at your call centres can help me!!!! Did I make a mistake leaving EE?!
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🛩️🇬🇧 David Wilding 🇬🇧🛩️ (@DavidWilding271) reportedThis - I’m in the South East and @O2 is awful to the point of needing to change networks. Yet I can go anywhere in Europe is signal is rock solid