O2 outages and service status in South Shields, England

Problems in the last 24 hours in South Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• 
  Richard (@Richard_Y1) reported 8 minutes ago from Whitley Bay, England

  @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

• 
  Donna_xx (@Donna_xx) reported 9 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Lauraaaa (@Lauras95) reported 9 minutes ago from Gateshead, England

  @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

• 
  Donna_xx (@Donna_xx) reported 11 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

• 
  Rebecca (@_RebeccaJT) reported 15 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  Philip (@fredspoon) reported 16 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 30 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  andrew 🎃 (@ilovefluffy) reported 31 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  Sophie burlinson💙💚💛❤️ (@SophieBur492) reported 37 minutes ago from Sunderland, England

  @O2 My head when i get no signal

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 39 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Scott Dixon (@ScottD_DJMS) reported 43 minutes ago from Whitley Bay, England

  @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

• 
  Sheila Robson (@sheilavictoriaR) reported 49 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  nufc4life (@CraigSi64474606) reported 50 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 51 minutes ago from South Shields, England

  @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

• 
  Jonathan Anderson (@JonnaAnderson) reported 53 minutes ago from Beamish, England

  @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

• 
  Amran Ashraf (@A11RNX) reported 56 minutes ago from Newcastle upon Tyne, England

  @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

• 
  stuart urquhart (@stuarturquhart1) reported 57 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  gavin wells (@gavwells77) reported 57 minutes ago from South Shields, England

  @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

• 
  Craig Blundred (@craigblundred) reported 58 minutes ago from Whitley Bay, England

  @O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.

• 
  Mark Mowbray (@MarkMowbrayNE) reported 59 minutes ago from Blyth, England

  Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher McLarnon (@mclarnonc) reported 5 minutes ago

  So it will take @O2 up to 28 days to answer my complaint, all the while I am without a working phone. Just not remotely good enough.

• 
  Allan GB (@blackadder1st) reported 13 minutes ago

  What is seriously wrong with companies these days. It's definitely no longer about the customer and pure fleecing for profit. @O2 @British_Airways all brilliantly versed with their loopholes for how not to commit and be helpful

• 
  NESL (@mrs_nesl) reported 13 minutes ago

  @O2 I was only there for a day. Signal was so bad I couldn’t when check the status page. Appeared everywhere I went (near the promenade/football club) in Blackpool wouldn’t work. Was highly frustrating.

• 
  Dan Hicks (@itshicms) reported 15 minutes ago

  4/4 bars and 4G.. yet nothing is working.. @o2 you need to absolutely sort your **** out.. i’m paying for **** all clearly.. oh, i’m outside aswell, i’d understand if it was inside but no, fill everything and outside and i’ve got nothing. utterly useless

• 
  Lucie Rimmer (@LucieRimmer) reported 18 minutes ago

  @O2 Thank you. I raised it in the O2 shop and they agreed it was and has always been bad. At the time they said to switch to 3G (that’s what they did) 🫣

• 
  JB (@ozzybn1989) reported 19 minutes ago

  Another dreadful morning to be on @O2 - can’t even listen to Apple Music because the connection is so unstable! £65 a month….. #O2

• 
  Charlie’s Haus (@HausofCharlie) reported 21 minutes ago

  Can you fix the Adela O2 priority presale? @O2

• 
  Alice Mowse 💙 🌱❤️ (@AliceMowse) reported 22 minutes ago

  @O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE

• 
  👉 Dean Hall 👈 (@Deane_Hall) reported 26 minutes ago

  Anybody out there know how I can get more roaming data on #o2 as I’m still in Bulgaria and there customer service isn’t very helpful #O2 @O2

• 
  richard emberton (@EmbertonRichard) reported 27 minutes ago

  @O2 what the hell os happening to the internet service in the wrexham area hardly any service what so ever 😡