O2 Outage Report in South Shields, South Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in South Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near South Shields, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 25 days ago |
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Phone | 27 days ago |
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Phone | 3 months ago |
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Phone | 3 months ago |
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Internet | 4 months ago |
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Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England@O2 My head when i get no signal
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Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, EnglandHey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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gavin wells (@gavwells77) reported from South Shields, England@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Dan (@Dan05858044) reported from Chester-le-Street, England@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Donna_xx (@Donna_xx) reported from Sunderland, EnglandHonestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Gateshead, England@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Hannah (@HannahColley) reported from Gateshead, EnglandImagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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stuart urquhart (@stuarturquhart1) reported from Whickham, England@O2 website and app not working 😕
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Ian (@NTF_Ian) reported from Dunston, EnglandHey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Victoria barry (@VictoriaBarry82) reported from Sunderland, EnglandIs @O2 #priority still down after @peterkay_co_uk broke it???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JB (@Retro_fxtrader) reportedWhat’s going on @O2 had an email saying my phone was arriving Tuesday and it’s now Thursday with no sign of it. No tracking information and no one in support can help apparently. #NoBodyKnows
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Jim purkis (@jim_purkis) reported@virginmedia @O2 I have been having issues with WiFi dropping out too and they still won’t send a replacement hub - been a customer for 10 years and equipment is about same age- just want to speak to someone who knows what they are doing rather than trying to sell me more stuff - so frustrating
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Paida Dube (@PaiDube) reported@O2 When will my signal be restored?? No energy to even rant... buy you could have interim updates sent out!!!
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Smart Cookie Virtual Assistant (@SmartCookieVA) reportedHi @O2 I logged a call 2 days ago, when will the tech team contact me please? It's hard for me to call you as the problem is lack of signal and no one can hear me. I've had a new sim card and bought a new handset with no improvement. Not good for my business. Thank you
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Bethany Jayne (@BethJGroom) reported@O2 Yes, I’ve done all of the above and even tried resetting my network settings
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zxe🌿 (@itsazoe) reportedUhhhh excuse me why is my #o2 not working????? I don’t pay for this!!! @O2 what’s going on???
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Becca (@thejunktalking) reported@virginmedia @O2 Why are you sorting priority access instead of working on actually providing the service people are paying for? Absolutely awful internet service and all the help desk say EVERYTIME is ‘it’ll be sorted in 24hours’
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Jim purkis (@jim_purkis) reported@virginmedia @O2 At total wits end - your website states I can upgrade to a hub 3 for free as I am on old hub 2ac - I ring to do this and your customer service tells me I have to upgrade my broadband package - can you just confirm if this is true as your website says “for free”
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Elizabeth McDonald (@LilMcD) reported3rd night on the run of sitting here waiting to get through to @O2 customer service. Can’t do it in the day as I work full time. My issue isn’t straightforward and can’t be resolved by reading through info on the website.
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Roger Moody (@rogermoody80) reported@Apple Unless your on @O2 then your lucky to get a signal and 2G never mind 5G