O2

O2 Outage Report in South Shields, South Tyneside, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in South Shields, South Tyneside, England 10/04/2024 10:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent O2 outage reports came from the following cities: Jarrow, Newcastle upon Tyne, Cramlington, North Shields, Stanley, Gateshead, Morpeth and Hebburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomJarrow Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomCramlington Phone
United KingdomJarrow Total Blackout
United KingdomJarrow Phone
United KingdomNewcastle upon Tyne Phone

Community Discussion

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O2 Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • ScottSChristie Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Blyth, England

    Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • LuckyTony72 🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • LuckyTony72 Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • Richard_Y1 Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 and can’t even login to my o2 account online to pay it that way

  • A11RNX Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieOwen2003 Jamie (@JamieOwen2003) reported

    @Dominiho7 @AXS_UK @O2 I got onto the site at 12:03 and everything was sold out on ticket master. Absolute joke. I still managed to get tickets but the ticket system for MITB has been piss poor

  • EWinterLockwood Esme Winter Lockwood (@EWinterLockwood) reported

    When you expect good service from a company you've been with for 19 years but instead they lose your phone en route to it being repaired with very little care. Do better @O2 @DPDgroup_news

  • TinkMissy Missy Tink (@TinkMissy) reported

    @george_b81 @O2 I’m looking forward to their explanation as in my experience the service has got worse, so what are paying for again @o2?? Seems like I’m paying more for less 🤔

  • doctorsimon_net Simon Minkoff (@doctorsimon_net) reported

    @AvantiWestCoast I find the standard of internet access on the WCML to be little better than in 1998. Your WiFi struggles to deliver (basic WWW or Email) and my signal via @VodafoneUK or @O2 is little better. Very disappointing. Any comments/suggestions?

  • doctorsimon_net Simon Minkoff (@doctorsimon_net) reported

    @AvantiWestCoast @VodafoneUK @O2 No. I do not need your help. The bandwidth and patchy transmitter network is appalling. I used to get 9600-14400bps on the WCML in 1998 and I knew when the signal would drop. It is no better now. Despite three methods of connection to a network. This is a shambles.

  • mcopsey Mark Copsey 🇺🇦 🐟🇳🇱 (@mcopsey) reported

    @O2 reviewing my UK mobile account. Currently on Tesco using O2 network. I live in Netherlands currently. Your website suggests this won't allow me to use roaming which I do under my current plan with Tesco. Can you confirm.

  • Dominiho7 Dominic Hanley (@Dominiho7) reported

    @JamieOwen2003 @AXS_UK @O2 it's the same for everything unfortunately. The Peter Kay tickets were a shambles as well. They never improve it though, as they just don't care

  • scrivabare Scriv (@scrivabare) reported

    @O2 I can't DM you as Twitter requires me to enter a code sent via text message. Texts are not working on my phone since you switched it off!

  • RanKotobukiii 👸🏿 (@RanKotobukiii) reported

    @O2 I can't believe I switched to your services just to receive no support having my money stolen and being left in the dark

  • AndyMarsla Andy Marsland (@AndyMarsla) reported

    @O2 how about someone answering your phones? Or message service? Impossible to make contact with you which is unacceptable customer service