O2 Outage Report in South Shields, South Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent O2 outage reports came from the following cities: Sunderland and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Mark 🇮🇪
(@husheen76) reported
@O2 hi. I’ve had no signal since yesterday morning? Tried manual selection and it’s not offering any network at all.
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lee_1🏳️🌈🏳️🌈
(@Wlee980) reported
@tteahydrated @O2 Talk to @M_leemah they helped me when support services wouldn’t help me🥺..
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Luke
(@LukeUK5) reported
@EE Thanks I’ll text to get this. Not happy with coverage, and to be honest even when signal is full my phone won’t work for internet etc. I’m going to try @O2 if I can find a similar deal.
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Chris Townsend
(@christownsend65) reported
@O2 I’ve been in Portugal since Friday and mobile data hasn’t worked once as “you are not connected to a mobile data network “ Restarted, reset etc but still in the dark.
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Mark T
(@Tulstar) reported
@O2 And still no (or very very patchy) signal in SY6… What’s going on..?? How do I get my line rental refunded? Network has been down since last Friday..! 🤬
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Andy
(@Andy_TheGrouch) reported
So bored of @O2 being unable to maintain 4G or a phone call wherever I go. ‘No network problems in your area’ well there clearly is. Garbage.
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Sam Potts
(@SamPott28084244) reported
@O2 hi I just ordered a new phone and I put the wrong email address in the guy on the O2 line was saying he didn't want to help me cause he didn't know what he was doing and told me to go in store but I can't collect without the collection paper work please help me?
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Thomas Burton
(@mreyetee) reported
For three years I have been saying @O2 need to revisit the prices of their Data Bolt-ons. It is never more true than now. They're wildly prohibitively expensive. I need an extra 10-15gb once a year. I end up buying a random PAYG sim and putting a tenner on for data hotspot
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lisa-jane franklin
(@rnbcinderella) reported
@O2 hi...I'm going around in circles with account not verified problem.Neither customer services nor in-store have been able to fix it
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Stuart Hames
(@SLH_100) reported
@O2 I've ordered a new SIM because my signal is terrible... My current SIM has stopped working before the other has arrived! Have you done something?