O2 Outage Report in South Shields, South Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent O2 outage reports came from the following cities: Sunderland and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Sargood
(@JasonSargood) reported
@O2 Id rather not go now u useless *****. Try providing a service that can be scaled up and out as needed so you can react better to the demand. #o2priorityshambles
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Tony Kenny
(@tonykenny1975) reported
@angelak2271 @O2 Why is this 02 fault , people can buy them and OFFER them on resale sites but if people dont pay what they want then they have to reduce the price or even sell them at a loss so they wont do it again. It is stupid people who pay 10x the price that means this goes on !!
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HotPics.... TipsAreOn
(@picstoview) reported
@O2 Greggs voucher not working 😢
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Jason
(@jasonkelly847) reported
@O2 Have to say this was so badly handled,couldn’t even log on at all,site down for maintenance app was a complete waste of time,selling 8 tickets per person wasn’t needed should of been limited to 5 at most,I definitely won’t be renewing my o2 contract after this
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Diamond Thomas
(@think4urselfpls) reported
@O2 Errrmmm….following the bungle with the app not working this morning, my Greggs treat says it’s been redeemed. Considering I couldn’t even get into the app til now, how is this tomfoolery possible? 🤨 Are there data breaches???
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Boro Pete
(@Portmid02) reported
@NeillHamersley @O2 @virginmedia Agree Neil. I was logged in the App at 9.15 and was kicked out at 9.40. Could only get back in to it this afternoon. Really poor service.
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Mark Lambourne
(@mlambourne) reported
@o2 I am trying to take advantage of the Disney+ for £5.99 but it says “oops there’s been a problem” when logging into the O2 website from the Priority link in the app. Helpppp
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Corrie Heale
(@corrieheale) reported
@O2 What do you mean ‘you’re sorry that not all customers were successful?’ How was anyone successful when the The O2 app was down all day and night yesterday? Absolute shambles. @ThreeUK customers didn’t seem to have a problem.
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Jane Litherland
(@LitherlandJane) reported
@O2 I’m o2 and virgin customer as well as being on Arena list but I haven’t had an heads up
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Olivia and Dad
(@Oliviasays_) reported
@O2 why is the O2 priority app still down; When it be working again? #o2priorityshambles #o2 #o2priority