O2 Outage Report in South Shields, South Tyneside, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at O2
O2 is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (3%)
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TV (%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne and North Shields.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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RohitF
(@rohitf) reported
@MisterGreenwich @O2 I am on 3. Do get bars in Eltham on the high street. But guess what it's a cheap thrills. The only time it came in super handy was for a conference call I had to take in my car. Apart from that, today 5G is a solution looking for a problem. In a few years though...
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Jax Teller
(@JoshtJax) reported
@O2 I also tried on my o2 but because it’s swapped over to my new phone and there’s no mobile signal I can’t receive the text message to confirm it’s me
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Robert Durrant
(@r_c_durrant) reported
@O2 Do you ever answer the phone?! I'm stuck for ever enduring stupid jangles in the 'O2 queue' to which a TalkTalkMobile advisor has consigned me, waiting to give you my PAC & transfer to O2 package I've agreed with him. Surely there's a better way than keeping me on the phone??
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dubaimum17
(@dubaimum17) reported
At @O2 is it standard practice for your staff to put the phone down on customers just because I do not want an upgrade ? @O2 #sorude #nocustomerserviceskills #o2phones
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jaanu bhatt
(@JaanuBhatt) reported
I m in uk.. n I m using the o2 network from the 4 months.. and I want to take my another device with that... but they said always like ur credit check is declined but I checked my credit score online n it’s good .. so why it’s like that..????? I want a answer.. Plss @O2
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Samantha Brierley
(@SamBr91) reported
@O2 I have been a customer for 20 years...my question is now why? What do I get for being a loyal customer spending £15 per month for 20 years?
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jt🇪🇺💙🟨🟥#gtto
(@jessthorp) reported
@TomHeath4 @O2 Oh ****** that's a long time isn't it! Not great customer service, I did the same with the huawei p30 Pro when it was launched and I recieved the watch in a week 😬
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Stephanie Brooke
(@manx_maid) reported
No signal from 9pm @O2 so went to bed in disgust at 10pm. This has been happening for 2 weeks now in SCumbria ; you should give 4 free days to make up for it
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Lauren Towner
(@laurentphotog) reported
@O2 Hi I just had a call from 0330 220 4401 from the “o2 promotions department”, saying if I pay my bill on time you’ll give me a 40% discount? I put the phone down on her
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joely
(@HiThisIsJoely) reported
@O2 I’m having issues with my iPhone 8+ back camera and torch not working. Is this an issue you guys can assist with or an issue I need to contact Apple for?