O2 outages and service status in South Shields, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around South Shields, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in South Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at O2
O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near South Shields, England
The most recent O2 outage reports came from the following cities: Gateshead, North Shields, and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Phone | 1 month ago |
|
North Shields
|
Internet | 2 months ago |
|
Newcastle upon Tyne
|
Internet | 2 months ago |
|
Sunderland
|
Phone | 3 months ago |
|
Newcastle upon Tyne
|
Phone | 4 months ago |
|
Blyth
|
Phone | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, EnglandYou’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
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Richard (@Richard_Y1) reported from Whitley Bay, England@O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?
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Ian (@NTF_Ian) reported from Dunston, EnglandHey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, EnglandI’m curious how my number for sold ... I think @O2 sold it. Was only 3 for 4 years. Zero issue. Was on o2 for 4 months and this happened. Bullshit.
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Donna_xx (@Donna_xx) reported from Sunderland, England@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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simon keenan (@simonkeenan007) reported from South Shields, England@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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Dave (@daveyK1234) reported from Walker Gate, England@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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peter nixon (@petern280) reported from Springwell, England@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from East Rainton, England@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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Scott Christie (@ScottSChristie) reported from Whitley Bay, England@O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
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John McCarthy (@Danford2013) reported from Whickham, England@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, England@LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady
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Michelle Hewison (@chellehewison) reported from Whitley Bay, England@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alisdair HamiltonW (@AHWilkes) reportedI'm a loyal customer of @O2 for decades with no intention to leave but with 5 SIMs in the family & a mixture of surreptitious chicanery on tariffs and annual increases I realise I'm paying a big Loyalty Penalty. O2 price discrimination blocks the advertised deal I want😡
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John | Seafarers Rights Campaigner 🎙️📻📺📱 (@sackedseafarer) reported@JohnTillUK @O2 @Mozilliondotcom Nice one John. They’ve been terrible near me with a mast down for 12 days now. They cited an issue then ‘routine maintenance’ with no update due until 1st Aug.
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Antoine Dupont propaganda page (@beerandwine3) reported@EnglandRugby @O2 If it's not broken, don't fix it.
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Mark Bloomfield (@ExNHSorthopod) reported@O2 Your agent just tried to tell me that RECEIVING International Call (I.e. from outside UK) whilst in UK (I.e. NOT roaming) on my O2 registered mobile (UK domestic customer) is chargeable. What?! No, should NOT need any ‘bolt on’! Charging me as described above is ILLEGAL!
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Iraoladdict (@PJH1974) reported@O2 it's not just today - it's months, and EVERYONE on O2 in/around AL5 2RU is the same. Every O2 device in my household is the same. You need to fix the RAN. It started a few months back. Even when the O2 APP shows the problem, O2 says "Computer Says No". Sort your network out.
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Altrincham HQ - Social Media Marketing in Manc (@altrinchamhq) reportedI've had terrible coverage from @O2 - Can't get a signal most of the time in Liverpool City Centre - At the castlefield bowl gigs - every other network my friends were on was ok, O2 failed Generally can't trust it for any coverage
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OD (@OrugbycraD) reported@EnglandRugby @O2 As a massive England fan, let me just say… This team sucks ****. In hell.
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Velobet Rugby (@Velo_Rugby) reported@EnglandRugby @O2 31-16 England. Fiji will nick a score off broken field, but England's pack should bully the gainline.
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ALADDIN_1978 (@ALADDIN_1978) reported@O2 Problem fixed 7:30 pm , problem identified 7 pm . Everything is ok.
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𝙀𝙢𝙢𝙖𝘾𝙝𝙡𝙤𝙚𝙚 (@emmachloee) reportedImagine living in 2026 and never having any 5G signal with @O2