O2 Outage Report in South Shields, South Tyneside, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in South Shields, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, North Shields and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Blyth, England
Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Scott Dixon
(@ScottD_DJMS) reported
from
Whitley Bay, England
@o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Scannell
(@Waynos316) reported
@O2 is network down in the Isle of Wight as I have no network?
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✨Meg O'quigley✨
(@MeganOquigley) reported
@O2 why is the signal always awful with you!! Called up a few months ago and apparently some work was getting done, then I called again and was told nothing is getting done in the area and I even have 5G in my area.. can’t wait till my contract ends and I go to someone else!!
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Dr. Naomh Gallagher
(@naomhgallagher) reported
For context the @O2 service was part of the @virginmedia package, yet Virgin are washing their hands of this even though their promised service never materialised. Such a joke and no idea where to go now as @O2 refuse to speak to us. Any advice on next steps appreciated!
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Chris Griffin
(@Cjgriffin84) reported
@O2 Any idea when the top up service will be working again?
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Dr. Naomh Gallagher
(@naomhgallagher) reported
..no compensation for 3x engineer no-shows, and now @O2 are sending us threatening letters due to an unpaid bill for a service which we NEVER EVEN STARTED. Icing on the cake - @virginmedia don’t want to know & @O2 won’t speak to us as the address doesn’t match ARRGGGHHHH!!
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Steve Tomlinson
(@SteveT_1983) reported
Despite speaking to @O2 on the phone and through Twitter last week to resolve a fraudulent upgrade on my account, it still hasn’t been sorted despite them telling me it would take 24 hours. Still awaiting call back I was promised within 72 hours also. Appalling service.
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Mr. Write
(@Wavyhill) reported
@O2 My contract has been live for a week now, and you still haven't ported my number. And I've already been charged; no delay THERE. Your chat and phone lines are permanently busy. So let's get this sorted today, or cancel my contract. Hardly an auspicious start.
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Damon Cochrane
(@DamonCochrane1) reported
@O2 Tried the tips to no avail and and on the video all I get is 3G. Also the My Network app crashes when trying to run speed test.
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liv
(@aldideathqueue) reported
@O2 im wanting to cancel my phone insurance how do i do it please
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Laura Luna✨
(@lauralunatarot) reported
@O2 hi I need a sim unblocking, the number has been transfered to a new sim but it is still blocked. Can you please help?