O2 outages and service status in South Shields, England

Problems in the last 24 hours in South Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near South Shields, England

The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne, and Blyth.

City	Problem Type	Report Time
Sunderland	Phone	15 hours ago
Newcastle upon Tyne	Phone	2 months ago
Blyth	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• 
  John McCarthy (@Danford2013) reported 12 seconds ago from Whickham, England

  @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

• 
  philip (@fredspoon) reported 7 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Sheila Robson (@sheilavictoriaR) reported 12 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  stuart urquhart (@stuarturquhart1) reported 13 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  Andros 👾👾👾 (@doc_drops) reported 14 minutes ago from Newcastle upon Tyne, England

  @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 14 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

• 
  Muriel Sgaw (@SgawShaw) reported 19 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  Donna_xx (@Donna_xx) reported 19 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

• 
  Kathryn Baird (@kathrynbaird_) reported 22 minutes ago from Cramlington, England

  @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

• 
  nufc4life (@CraigSi64474606) reported 27 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

• 
  Paddy (@stobbsmeister) reported 35 minutes ago from Seaham, England

  @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

• 
  Raj (@engg_rky) reported 35 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  Hugh Toner (@scoobyhugh8) reported 40 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

• 
  Mark Mowbray (@MarkMowbrayNE) reported 42 minutes ago from Newcastle upon Tyne, England

  @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 46 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  Scott Dixon (@ScottD_DJMS) reported 46 minutes ago from Whitley Bay, England

  @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

• 
  Tommy Winter (@TommyWinter23) reported 50 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

• 
  Dean (@smiling_cyclist) reported 54 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  Sami (@Sami_antha83) reported 56 minutes ago from Gateshead, England

  @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 58 minutes ago from Newcastle upon Tyne, England

  @O2 Your service in NE2 is shocking

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IndifferentMonKeY- (@IndifferentM) reported 4 minutes ago

  @O2 Waiting for support call. Told to keep my line open all week!!! Like I have no life outside waiting for 02 to call me! It’s all so badly done

• 
  Squall Loire (@squall_loire) reported 8 minutes ago

  Hey @O2 - If I send you a written complaint, the correct thing to do is to reply in writing. You should not be trying to call me about it.

• 
  Gareth Morgan (@gazmbuku) reported 9 minutes ago

  @sheeper88 @O2 @TicketmasterUK Not working for liverpool either. Any luck with resolution?

• 
  John Loughran (@JohnLoughran_) reported 12 minutes ago

  Fair play to @O2 Made the move from giving them £48 a month to £20 on a sim only Signal and internet is now totally dogshite. For record I’ve been in multiple cities before you ask me to check. Bandits

• 
  Emma (@Emma_K__) reported 12 minutes ago

  @O2 Hello. There is never any signal around Edgeley Road, SK3. Every week I go there my phone goes on to emergency calls only and is happening to all of my friends phones too. Could this be logged as a fault? Or the coverage map be updated

• 
  Emma Turley (@Emama_Turley) reported 14 minutes ago

  Hi @O2 - I left a few months ago and am owed £… I have spoken to a couple of your team who have said the refund should be sorted in the next few days but the money hasn’t reached my account. It’s quite frustrating! Can you help?

• 
  Dee (@DeeOgunbiyi) reported 15 minutes ago

  @O2 It is absolutely unresolved and who marked it as resolved should be severely reprimanded. I raised a complaint (now two after this weekend). I *** promised a call back one week ago, and then today. Neither has happened so complaint mot resolved. So the whole matter is unresolved

• 
  Sf (@muckfe111) reported 15 minutes ago

  @mhewson_MCH @O2 Don’t jump ship to Vodafone.. the coverage is absolutely ****

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 19 minutes ago

  @O2 over the phone tariff change refusing 14 day charge of mind @Ofcom please send me link to make a official I’m not waiting 28 day as they have broken no terms and conditions.

• 
  ShinP3ngy (@NotSoP3ng) reported 20 minutes ago

  @O2 is **** for customer service since the Virgin Media merger constantly logged out an log back in won’t let me pay on the app can never get through when I’m at work sort this **** out man I’ve been with you forever same number everything