O2 Outage Report in South Shields, South Tyneside, England

Problems in the last 24 hours in South Shields, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in South Shields, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near South Shields, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, and Blyth.

City	Problem Type	Report Time
Newcastle upon Tyne	Phone	20 days ago
Blyth	Phone	23 days ago
Sunderland	Phone	3 months ago
Newcastle upon Tyne	Phone	3 months ago
North Shields	Internet	4 months ago
Newcastle upon Tyne	Phone	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

• 
  Tommy Winter (@TommyWinter23) reported 2 minutes ago from Blaydon-on-Tyne, England

  @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

• 
  gavin wells (@gavwells77) reported 3 minutes ago from South Shields, England

  @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 10 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  John McCarthy (@Danford2013) reported 17 minutes ago from Whickham, England

  @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

• 
  Victoria barry (@VictoriaBarry82) reported 23 minutes ago from Sunderland, England

  Is @O2 #priority still down after @peterkay_co_uk broke it???

• 
  Mark Mowbray (@MarkMowbrayNE) reported 25 minutes ago from Blyth, England

  Does anyone use @vodafone in the Northumberland area? Is it any good? I'm currently on @O2 but looking to switch networks as O2 are being extremely greedy with large price hikes on their already expensive network.

• 
  Philip (@fredspoon) reported 30 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  Ian (@NTF_Ian) reported 32 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  Sophie burlinson💙💚💛❤️ (@SophieBur492) reported 35 minutes ago from Sunderland, England

  @O2 My head when i get no signal

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 37 minutes ago from Gateshead, England

  @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

• 
  stuart urquhart (@stuarturquhart1) reported 37 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  Dan (@Dan05858044) reported 38 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  Philip (@fredspoon) reported 38 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  Donna_xx (@Donna_xx) reported 40 minutes ago from Sunderland, England

  @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

• 
  Dean (@smiling_cyclist) reported 50 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  Donna_xx (@Donna_xx) reported 54 minutes ago from Sunderland, England

  Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

• 
  Hannah (@HannahColley) reported 56 minutes ago from Gateshead, England

  Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

• 
  Scott Dixon (@ScottD_DJMS) reported 57 minutes ago from Whitley Bay, England

  @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

• 
  Donna_xx (@Donna_xx) reported 58 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  Michelle Hewison (@chellehewison) reported 59 minutes ago from Whitley Bay, England

  @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sabrina (@j4mdoughnut) reported 3 minutes ago

  @VodafoneUK Your internet is shameful. I constantly have to use @O2 mobile internet. Ironically my husband is on Voda and he has to buy more data every month because your internet in our house is soooo terrible!!! Avoid this company.

• 
  Mark Simpson (@MarkIsBallsDeep) reported 5 minutes ago

  Nice of @O2 to completely cut me off for a bill 3 days late with no way to contact them. 2 weeks off for covid and not entitled to dwp covid payment now this. New network incoming.

• 
  Mobix (@Mobixx) reported 5 minutes ago

  @O2 How do I get in touch with your customer service? You've promised me £10 2 months ago and I've still not received it.

• 
  Hennah (@hennahsandhu) reported 5 minutes ago

  @O2 Hi, i've been trying all morning to get the code for wicked reward tickets - both on my laptop and in the mobile app, but not code appears. I have also tried reinstalling the app and the code still doesn't appear. Please can you help advise? Thanks

• 
  Lee (@LeeW_78) reported 8 minutes ago

  @O2 Hi. I’m trying to redeem a theatre code on priority for WICKED but the app hasn’t give me a code. Could you help please?

• 
  Faye mckie 💙 (@mckie_faye) reported 9 minutes ago

  @O2 Just want to say a big thanks to Humza at #Windsor @O2 !! He stayed beyond his working hours to sort my husband’s phone. Great customer service. Deserves employee of the month. 👍

• 
  Jess Crosby (@confuzzeled1989) reported 11 minutes ago

  Worst experience with @O2, trying to get incorrect defaulted payment removed from my @Experian_UK score (which they verbally agreed it was incorrect). I haven't been a customer for 3+ years!! Be careful people, still trying to get this resolved a month later! #awful

• 
  𝓜𝓮𝓰𝓪𝓷 𝓕𝓲𝓷𝓷𝓮𝔂 (@MeganFinney6) reported 16 minutes ago

  @O2 , all day with no data with little to no help to the person I spoke to this morning, can someone help please it’s causing major disruption😡

• 
  Andy ✞ (@SHHANNl) reported 17 minutes ago

  @O2 I do not my mum has an iPhone I've been having trouble with it for some time and I think it's got faulty somehow

• 
  there was a star danced (@manuscriptparty) reported 20 minutes ago

  @o2 where is the promo code for wicked tickets on priority? why are you putting up offers that aren’t working at a time when your customer service staff aren’t even online???