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O2

O2 Outage Report in Blyth, Northumberland, England

Why is my O2 service not working?

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Blyth come from postal codes NE24 .

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Blyth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Blyth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Blyth, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Ashington, and Blyth.

CityProblem TypeReport Time
Newcastle upon Tyne Phone 22 days ago
Blyth Phone 24 days ago
Newcastle upon Tyne Phone 3 months ago
North Shields Internet 4 months ago
Newcastle upon Tyne Phone 4 months ago
North Shields Total Blackout 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Blyth, England

Latest outage, problems and issue reports in Blyth and nearby locations:

  • engg_rky
    Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • DarranBlackshaw
    Darran Blackshaw (@DarranBlackshaw) reported from Seaton Valley, England

    @O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??

  • Slesss_
    JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • VictoriaMurtha
    Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • Richard_Y1
    Richard (@Richard_Y1) reported from Whitley Bay, England

    @O2, any particular reason why signal for mobile data is so poor/pretty much non-existent in the NE30 area?

  • Slesss_
    JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • nossy1996
    Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • MattKeena
    🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • RuxanaNargol
    Ruxana Nargolwala (@RuxanaNargol) reported from North Gosforth, England

    @hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.

  • AngieOrrick
    Angie Orrick (@AngieOrrick) reported from Walker Gate, England

    @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

  • andyphilipson
    Bilbo Gubbins (@andyphilipson) reported from Whitley Bay, England

    @O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • kathrynbaird_
    Kathryn Baird (@kathrynbaird_) reported from Cramlington, England

    @O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!

  • scoobyhugh8
    Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • gazza_d
    Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • rebeccajadetho1
    Rebecca Thorne (@rebeccajadetho1) reported from Shiremoor, England

    @O2 It’s still not working

  • doc_drops
    Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • ScottSChristie
    Scott Christie (@ScottSChristie) reported from Whitley Bay, England

    @O2 Is there an issue with signal in NE29 just now? Mine has been pretty bad for a couple of weeks now. Many Thanks.

  • LuckyTony72
    Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • adshill
    Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lilywarren__
    Lil (@lilywarren__) reported

    @O2 @Ticketmaster @LoyleCarner trying to get loyle carner priority tickets and all dates are listed except london, can you help?

  • missboyer88
    Hayley Wood (@missboyer88) reported

    @O2 how log is your app & my o2 pages going to be down for. I need to do a remote top up ASAP!

  • MRrokirokosz
    rokirokosz xĐ (@MRrokirokosz) reported

    @O2 You are offering 10gb of internet at an expensive price which is ridiculous Plus this internet doesn't work in 50% of places in London. Unfortunately I have internet with you because I was tempted by the mix with virgin broadband. I can't wait to leave you when my contract ends

  • Clf88
    Carly (@Clf88) reported

    @NathFerguson @O2 I’ve never had an issue until the last 6m. Had an important call yesterday and spent 45mins having keep ringing each other back and half the convo I didn’t get because was crackling. I just don’t know who to go with now…

  • mark_pbs
    Mark Johnson (@mark_pbs) reported

    @O2 Any update on this problem! Ridiculous now

  • AriGoldBT
    Ari Gold BT (@AriGoldBT) reported

    @molly_ella_pups Be careful though M went to lock her sim now it’s thrown her out & she cant make or receive any calls & cant get through to @O2 to get a PUC code to fix it

  • LeeLee19380526
    Lee (@LeeLee19380526) reported

    @O2 come on sort this out now this is 3rd day without a line on both of our phones due to poor customer service !!! How am I meant to work with no phone taking time off work unpaid because your fraud department won’t contact me utter shambles !!!

  • bombaybadboy99
    alan martin (@bombaybadboy99) reported

    @O2 hi.. just wanted to pass on thanks re your Exeter store yesterday.. superb customer service, very impressed and contrary to apple trying to charge me £350 plus vat, all I needed was a new SIM card.. can u pass on my thanks please to all the team. Alan

  • NathFerguson
    Nath (@NathFerguson) reported

    @Clf88 @O2 Oh ahh Yh that’s annoying, I’ve had issues for months and numerous complaints and they don’t do **** Yh I’m thinking EE or voda but depends on price

  • ayshaaIi
    aysha (@ayshaaIi) reported

    @O2 @Ticketmaster hello trying to get loyle carner priority tickets and all dates are listed except london, can you help?