O2 Outage Report in Walker Gate, Newcastle upon Tyne, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Walker Gate, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Walker Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Walker Gate, Newcastle upon Tyne, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Blyth |
Phone | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone |
Community Discussion
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O2 Issues Reports Near Walker Gate, England
Latest outage, problems and issue reports in Walker Gate and nearby locations:
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Kathryn Baird
(@kathrynbaird_) reported
from
Cramlington, England
@O2 do you actually talk to your customers? I’ve been trying to contact you all week via the app, have called numerous times to be hung up on by an automated service and can’t get through to you at all. You’ve charged me twice for my bill & disconnected me even though I’ve paid!
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Bilbo Gubbins
(@andyphilipson) reported
from
Whitley Bay, England
@O2 Hey I just received a text claiming to be from yourselves saying there’s been a problem processing my bill and gives me a link to update my payment details. Pretty sure it’s fishing as my details haven’t changed. Can you confirm if I DM you a screenshot? Cheers.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Ruxana Nargolwala
(@RuxanaNargol) reported
from
North Gosforth, England
@hellyarrj @O2 Having the same problem. #o2 should deal with this. Totally unacceptable.
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Darran Blackshaw
(@DarranBlackshaw) reported
from
Seaton Valley, England
@O2 rang for help and answering machine says ring back in 24hrs and hangs up -really ??
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Rebecca Thorne
(@rebeccajadetho1) reported
from
Shiremoor, England
@O2 It’s still not working
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Moaning Murtle
(@moaningmurt) reported
@O2 Hello, I do this all the time. Yet still get calls, almost on a daily basis. Why does this only seem to be a problem on O2? Used to happen when I was with you before, kept my number but went to EE and they all stopped. Came back, and they started again!
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Sarah Barnett
(@SarahBa07416445) reported
@O2 I’ve repeatedly sent my number and zero help.
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Emma Johnston
(@Emmita_J) reported
@O2 Hi, my mum took out a contract so she could use her phone whilst visiting me in Chile, and in the shop, they assured her that it would work abroad. Now she's here in Chile and it doesn't work at all, she can't access data. This is very disappointing. Please can you help us?
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Si 🏴🖤💚🖤🏉
(@B1G_SI) reported
@O2 3 weeks and no response regarding my complaint. Is this how your trained to treat your customers ?
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Giles Henderson
(@GagHendo007) reported
@OllieHu10287378 @EnglandRugby @O2 I didn’t say that . read what I said, neither is actually very good, so I’ll take the better passer and support runner... box kicking won’t win us the game at Twickenham . maybe if we were playing in Paris or Dublin . When youngs box kicks it is always too far & we don’t compete
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Leigh Challinor
(@leighchallinor) reported
@O2 Here's how I'm cancelling. I go to my bank I cancel direct debits and you can either choose to tell me where to send the hardware included in my contract or you can not have it back, I don't much care either way. You're not getting that price increase out of me.
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Joanne
(@Joanne268403163) reported
@O2 Day 8 of no signal as you have a damaged mast. Now being told you’ll update by 4 March which will be 16 days with no signal. No compensation as you say you cannot guarantee a fault free service. You’ve just put your prices up. What am I paying you for?
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Jamie Osborn
(@jamiealanosborn) reported
@virginmedia @O2 Your service is awful. I have only been with you for 11 days and have had engineers out twice and now two complaints and no help whatsoever - absolutely disgusting way to treat customers. No care or consideration at all. You should be ashamed
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Phil🇬🇧🇮🇱🏴🏴🇮🇪
(@Philsnr) reported
@virginmedia @O2 I wouldn't bother, I'm about to cancel all Virgin Media products as Virgin Media has failed to provide a satisfactory service on my Mobile Account, I've had enough, for weeks I've been unable to call or text out from my number,VM know this, fault not fixed
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Tasha 🦄
(@princesstash617) reported
@sam_brown1905 @O2 Honestly worst customer service I have ever received!!