O2

O2 Outage Report in Whickham, Gateshead, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Whickham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Whickham, Gateshead, England 04/27/2024 10:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whickham, Gateshead, England

The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Whitley Bay, Sunderland, Cramlington, Durham and Wallsend.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomGateshead Total Blackout

Community Discussion

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O2 Issues Reports Near Whickham, England

Latest outage, problems and issue reports in Whickham and nearby locations:

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • chellehewison Michelle Hewison (@chellehewison) reported from Whitley Bay, England

    @O2 Any issues in the Whitley Bay (NE26) area with mobile signal this weekend? I’ve barely been able to get 3G at times let alone anything else!

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • ScottD_DJMS Scott Dixon (@ScottD_DJMS) reported from Whitley Bay, England

    @o2 I’ve claimed an Odeon code today on the @O2PriorityUK app but the cinema website is saying that the code is incorrect. Please help

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcW950 Marc Williams (@MarcW950) reported

    @O2 phone lines still having problems? Any idea when this will be fixed?

  • Francesca090900 Francesca0909 (@Francesca090900) reported

    @O2 I’m an elderly customer and any time I call for help you are cutting me off . I am about to cancel my dd as your customer service is shocking I have sent a DM severs times it’s being ignored!

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 what ******** is going on with your phone lines, ******* joke of a company, sort it out!!!

  • travelfreakuk Travel Freak UK (@travelfreakuk) reported

    @O2 Hello. No, 2 phone numbers with one account and one bill. Having got hold of other handset owner yesterday, no verifications codes are being received to either number. There’s no option to specify email for 2FA with @dextofficial I receive other codes to my number without issue.

  • mrtuition frank (@mrtuition) reported

    @O2 I won’t be near a store within 360 minutes. Pls can you help further

  • TRUTH916515394 TRUTH (@TRUTH916515394) reported

    @O2 @GreggsOfficial I have no signal such a crap service!!!

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @O2 @sazmeister88 Dont listen to their bullshit lies about how the network is busy, they claim in my area that its congestion whether its 3pm in the afternoon or 3am in the morning and that the congestion has been going on since September, apparently people haven't been off their phones since then

  • emmajg Emma JG (@emmajg) reported

    The mobile signal at work has always been useless but now it worse than dial up for internet Using @O2 is there signal issue or is it the new huge building blocking the signal? Sadly no WiFi

  • RebecMc1 Rebecca Mcintyre (@RebecMc1) reported

    @O2 I have tried contacting you several times about my appalling upgrade the phone is in worst condition than my current one. I am being ignored and this is not acceptable . Can someone contact me regarding this, I will uploads photo evidence if needed

  • mrglennelliott Glenn Elliott (@mrglennelliott) reported

    @O2 Hey O2. I dm'd you yesterday and spent an hour waiting on the phone before getting cut off. How is anyone expected to get through to you. I am not an O2 customer but seem to have an account set up in my name and address and I URGENTLY need this resolved