O2 Outage Report in Whickham, Gateshead, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Whickham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Whickham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Whickham, Gateshead, England
The most recent O2 outage reports came from the following cities: Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Internet | |
| Newcastle upon Tyne |
Phone | |
| North Shields |
Total Blackout | |
| Wallsend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Whickham, England
Latest outage, problems and issue reports in Whickham and nearby locations:
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your service in NE2 is shocking
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simon keenan
(@simonkeenan007) reported
from
South Shields, England
@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
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Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
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Dave
(@daveyK1234) reported
from
Walker Gate, England
@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
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peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
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Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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Kyle Marleau
(@KyleMarleau) reported
from
Walker Gate, England
@LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady
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Lauraaaa
(@Lauras95) reported
from
Gateshead, England
@O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.
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andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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Craig Blundred
(@craigblundred) reported
from
Whitley Bay, England
@O2 hi - my wife has been trying to resolve issue with SMS settings - have disappeared yet again. Spent over an hour on live chat but keeps getting passed to different teams then cut off. Has happened before we know what needs to be done but very poor service now.
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Kyle Marleau
(@KyleMarleau) reported
from
Walker Gate, England
@christe1 @O2 It’s identical but @O2 claims they never heard of it. It’s on their website. 🐍
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
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Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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1.21 GW
(@1_21GWatts) reported
@O2 that RPI + 4 increase you piled on recently feels even more cruel today. Revolting. Counting down the days until my contract is up
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Kristoflurp
(@Kristoflurp) reported
@O2 I've got the travel bolt on for my phone but have absolutely zero signal or data in the US. Roaming is switched on but no luck. Any help?
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Nath
(@NathFerguson) reported
@O2 why is ur when i submit a complaint u say your get back within 7 days and no response this this is the second time it’s happened.
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Scott
(@Ibasicwaltoni) reported
@O2 literally a disgrace I’ve been with you 7 weeks after leaving EE cause you gave me a good deal now you’ve put my prices up. Literally what ******** is this about
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Rebecca
(@RebeccaNisbet98) reported
@O2 totally lost all signal and Wi-Fi for some reason, can you please help
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Fish88
(@Fish8819) reported
@O2 I've been on hold for an hour now what's wrong with your service today? Considering I selected the 'im thinking of leaving you' option at the switchboard this isn't helping matters at all.
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Robert Theobald
(@TheSilkyBarKid) reported
@O2 I need to speak to someone regarding chargers toy bill but no one.picks up the phone when I finally find a number to call. Help please
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Darren Bentley
(@IdleandWild) reported
Trying to cancel a contract with @O2 really shouldn’t be this difficult. Ridiculous
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TheElectroFox
(@TheElectroFox) reported
@O2 30min call today for a CS agent to accept an adjustment error to this month's bill, to then weirdly moan down the call whilst sending an email to management to confirm the error & to then send a text to confirm £10 off next month's bill... #poorcustomerservice #weirdcalls
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Piggy Malone
(@PiggyMalone1) reported
@O2 Sort our your crap 5G coverage…💩💩💩💩💩