O2 Outage Report in Bearpark, County Durham, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bearpark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (54%)
-
Internet (25%)
-
Total Blackout (13%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Bearpark, County Durham, England
The most recent O2 outage reports came from the following cities: Sunderland, Durham and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Durham |
Phone | |
| Bishop Auckland |
Phone | |
| Sunderland |
Phone | |
| Stanley |
Phone | |
| Gateshead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bearpark, England
Latest outage, problems and issue reports in Bearpark and nearby locations:
-
Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
-
Rebecca
(@_RebeccaJT) reported
from
Sunderland, England
@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
-
Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
-
Paul Frampton
(@headcoverlova) reported
from
Bearpark, England
@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
-
Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
-
Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
-
peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
-
Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
-
Andrew Willis
(@ilovefluffy) reported
from
Sunderland Bridge, England
The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
-
🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
-
Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
-
P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
-
Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
-
Sheila Robson
(@sheilavictoriaR) reported
from
Chester-le-Street, England
@O2 Im pleased 😊 scammers are awful!
-
philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
-
Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
miles
(@asbok19) reported
@O2 I’ve sent a DM guys can someone help me. Thanks
-
Beth Wyatt
(@_Freshnorth) reported
@O2 Speaking to o2 now. Being told the last person who told me not to make a payment and to wait until final bill never said that and I’m a lier. This is over £7. Been a customer for 15 years spending £100’s per month…
-
Allison
(@alijfrombrum) reported
@O2 hi there, is there a no I can contact o2 on via landline. I'm not with o2 but now need to cancel an old contract.
-
Oliver Roper
(@OliverRoper_) reported
@O2 I sent a DM already but was just told the network is busy in the 2 areas (home & work) and that I’ve just been “unlucky” someone on the phone told me it’s a Mast problem. I officially give up trying to resolve this 🙄
-
Beth Wyatt
(@_Freshnorth) reported
@O2 I’m speaking to someone called Laurie who’s really rude!!!!
-
Bobbie-Louise Willis
(@BobbieLouise91) reported
@O2 seems to be an issue in dover Kent ct17, no 4g whatsoever?
-
Lloyd Kinsella
(@lloydkinsella) reported
10/ Cut to few hours later, @O2 still hasn't restored my service. Now, ordinarily this would be inconvenient in the short term but manageable, I've usually access to other numbers et al and what's a few days...
-
Alan phipps
(@Alanphipps8) reported
@O2 hi I'm kind of lost with 5g as in not in a 5g area but my phone is connected to the 5g network how is that possible
-
Darren Dunford
(@DarrenDcd) reported
@O2 hi, I need help with an issue on my account, can you please advise, thank you.
-
Tasnim Rahman
(@TeerahBeauty) reported
@O2 Can anyone help me with switching my sim only deal? Was speaking to someone via the online chat for over a period of 2 hours on and off to find out they lady couldn’t help me with it! #WastedMyTime