O2 Outage Report in Bearpark, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bearpark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (21%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Bearpark, County Durham, England
The most recent O2 outage reports came from the following cities: Sunderland, Newton Aycliffe, Boldon Colliery and Peterlee.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Phone | |
| Newton Aycliffe |
||
| Boldon Colliery |
Phone | |
| Sunderland |
Internet | |
| Peterlee |
Phone | |
| Shildon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bearpark, England
Latest outage, problems and issue reports in Bearpark and nearby locations:
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Drew Morgan
(@Drewstoopher) reported
Full signal and 5G @O2 and once again, no service. Now conected to Wifi. Looking forward to leaving come March! Never again.
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Chell A
(@shellyanderso10) reported
@O2 hi, I haven't had a signal for 24hrs now due to a mast being removed from my area in Kent. I've now heard that it'll be the end of April before we even get an update?
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Chocolate Teapot
(@chcolate_teapot) reported
@virginmedia @TheBHF @O2 Your phone system just disconnects when pressing tmchoosing the options. Seriously your service when needed is shocking it really is.
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Danny Stewart
(@dannyS191187) reported
@O2 hi, I have airtime rewards set up and have processed a payment on 30/12 for £10 but it hasn't come of a bill yet, I thought it might have been down to timing in Jan but Feb bill has just been sent for full amount @AirtimeRewards
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Vi
(@DarthVidahoo) reported
@virginmedia I want your service as I'm @o2 customer already but we're not off to a good start. 2yr old Disney fan and 40yr old gamer in the house, no Internet is making life miserable!
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Sam Jones
(@Proud2BeVegan) reported
@O2 Actually disgraceful that you expect your customers to pay for a service you're not providing! Phone mast down in Kent, St Michaels and you expect people to be without phone service till April! Not even an apology! Leaving as soon as my contract is up!
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Sonya Edwards
(@SonyaEd77792197) reported
@Jason__Watkins @O2 That's terrible.. sorry to hear this.. I hope it gets sorted.
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Chocolate Teapot
(@chcolate_teapot) reported
@virginmedia @TheBHF @O2 Misinformed and lied to countless times by your staff, promised manager would call back in 24 hours, lie, stff are clueless and lie naturally. Seriously your customer service is fkn abysmal.
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Karen slate
(@Karenslate5) reported
@O2 My son is going to DM you himself right now, please try to help him sort this out.
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SheisLaurence
(@sheislaurence) reported
@virginmedia 7726 doesn't work anymore when it used to. This is the @ofcom SMS number. @o2 FYI as I am not sure which bits you have taken over from Virgin.