O2 Outage Report in Bearpark, County Durham, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Bearpark, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Bearpark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at O2
O2 is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Bearpark, County Durham, England
The most recent O2 outage reports came from the following cities: Bishop Auckland, Sunderland and Newton Aycliffe.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Total Blackout | |
| Sunderland |
Phone | |
| Newton Aycliffe |
Phone | |
| Durham |
Total Blackout | |
| Gateshead |
Wi-fi | |
| Sunderland |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Bearpark, England
Latest outage, problems and issue reports in Bearpark and nearby locations:
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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david kendall
(@davidjk36) reported
@O2 but if im out the house how do i sign on? the email doesnt work no matter how many times i press the button and its not in the junk box. the text is to the house phone so i cant access the code and if i am in the house the number is said far too quickly
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david kendall
(@davidjk36) reported
@O2 the thing is i thought it was the old sim as thats what 02 help said,,,so i went to tesco and bought a new phone and sim and thats just as bad so its not the settings as its a new phone. its your new mast that is the problem as its not been set up correctly
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TinaMassey 🦥
(@midlife31154829) reported
@O2 Are you able to help. Every week I miss out on this offer
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Jonathan Stone
(@jonstonie) reported
@O2 can you please advise why I was accepted for a contact when your signal does not cover my postcode?!?!
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Harriet Grace
(@Harriet_Grace3) reported
@O2 customer service heeelllp. New phone giving the error message: SIM not provisioned for voice. I have turned it on and off and taken the SIM out and in. I cannot make or receive any calls and am unable to log into myO2 to ask for online support.
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Craig Daniels
(@craigyd83) reported
@O2 no service in the US for 4 days now, what's the point in having an inclusive bolt on if I can't even find a network. Please sort it out!
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Dan Claydon
(@danatello) reported
My wife's been without phone service for nearly two days after they made her think she didn't have a choice (and that it wasn't a proper switch). Reflects so poorly on @O2
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Chriis
(@chriistof90) reported
@O2 Been trying to get hold of the swindon branch, by phone and no one ever seems to answer. Existing customer for many years, and wishing to talk about an upgrade. Does anyone work in the store anymore?
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Samantha Bull
(@Sammiebutler88) reported
@O2 yet again having to complain about signal issues across Wolverhampton there is no consistency in signal from you my partner & I are both on contracts with you & we both have constant issues with signal & connectivity reported issues online nothing changes & its getting worse
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rachael louise sexey
(@rachaelndarren) reported
from
Ilkeston, England
@O2 It says there's a problem with a phone mast near me, just concerned as my son has epilepsy and the school can't get in contact with me