O2 Outage Report in New Brancepeth, County Durham, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in New Brancepeth, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Brancepeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near New Brancepeth, County Durham, England
The most recent O2 outage reports came from the following cities: Sunderland, Durham and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Internet | |
| Durham |
Phone | |
| Bishop Auckland |
Phone | |
| Sunderland |
Phone | |
| Stanley |
Phone | |
| Durham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near New Brancepeth, England
Latest outage, problems and issue reports in New Brancepeth and nearby locations:
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Marcus
(@MarcusSummers81) reported
from
Newton Aycliffe, England
Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@rbswft) reported
@O2 Can you please help me change my billing address on my mobile account? I can't do it through your website as it keeps redirecting me back to the homepage. Thanks.
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LK
(@LaurenKetchley) reported
@lisa_burford @O2 That’s so bad, I’m so sorry 😢 have your bank been able to help you? X
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deb
(@debbiechad15) reported
@O2 can you explain why my network has been playing up since Monday I can’t cope with it no one can hear me! I can’t ring anyone it’s a joke since Monday!!!
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RollerJames
(@rollerjames2) reported
How to know it's Friday and the weather is good . You get not data in the centre of Bournemouth on @O2 no matter what signal you have
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Gavin Watson
(@gavinwatson) reported
@O2 I've done all of that, still the same. Tried different device, different network and different browser, still the same.
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[SHAGGY!]
(@SHAGGYxLFDY) reported
@cwbmufc @O2 Yeah mines been terrible when out and about this week... But saying that @O2 are pretty bad in brackley anyway
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Claire King
(@pootlemum) reported
@robbutler1984 @O2 Oh that’s sad to hear as I’ve been with them for years and josh is with them too and never had any issues with them
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Christopher Attwood
(@ChrisAttwoodVA) reported
@O2 @LoveIsland Hello there, My name is Christopher Attwood, and my 02 contract finished months ago. When I call to cancel it, nobody ever answers the phone. I have called endlessly to cancel my contract on seven separate occasions, and not once have I had my call answered. I wish to cancel.
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Rob Butler
(@robbutler1984) reported
@pootlemum @O2 To be fair to them I can’t remember what the issue was that I left last time. But it hasn’t felt like I good start. I was looking forward to having the phone for the weekend. But it’s a good deal so I’ll let them off if they deliver it soon.
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Altrincham HQ : Alex McCann - Social Media Trainer
(@altrinchamhq) reported
@partingtonred @craigawilliams @O2 Absolute terrible signals :(