O2

O2 Outage Report in New Brancepeth, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Brancepeth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Brancepeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Brancepeth, County Durham, England 05/04/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Brancepeth, County Durham, England

The most recent O2 outage reports came from the following cities: Newton Aycliffe, Chester-le-Street and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomChester-le-Street Phone
United KingdomSunderland Phone
United KingdomNewton Aycliffe E-mail
United KingdomSunderland Internet
United KingdomShildon Phone

Community Discussion

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O2 Issues Reports Near New Brancepeth, England

Latest outage, problems and issue reports in New Brancepeth and nearby locations:

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • petern280 peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • poofandwoof Scott (@poofandwoof) reported

    I’ve never left an @o2 shop and had a good experience. I’m raging! One botch job after another

  • MrsJenWebb Jen Webb (@MrsJenWebb) reported

    @O2 losing the will trying to get hold of someone to speak to! Every time I get connected to someone, they hang up! Have only just joined you and starting the wish I never had!

  • AronCassell Aron Cassell (@AronCassell) reported

    @O2 how broken is O2 recycle tried 2 phones 1 a flagship phone and all you get "not in catalog" so much for the £300 trade in deal for my new contract

  • LHarrisSwann 🦢 (@LHarrisSwann) reported

    @Kymberley__M @O2 I’ve had the same problem. Absolutely outrageous honestly

  • maid_of_cake Maid of Cake (@maid_of_cake) reported

    @O2 why is your signal so bad! I don’t even remember dial up being this slow 🙄 or is it the “your out of contract mode” installed in all Apple phones? 😑

  • BrendanClay666 Brendan 🏴‍☠️ (@BrendanClay666) reported

    @O2 I need help cancelling my current tariff. I’m not under contract just a pay monthly sim only deal. The upgrade options given to me on myO2 are terrible compared to virgin so I’d like to give them a try

  • hausofdawes harry 🇺🇦🕊 (@hausofdawes) reported

    @ZaiyneChristian @TicketmasterCS @O2 No, I (annoyingly) had to close out and reopen priority and it seemed to fix the issue. E-ticket worked for me after that

  • neilio_uk neilio (@neilio_uk) reported

    @O2 This is still terrible

  • aursell31 Andrew Ursell (@aursell31) reported

    @O2 been trying to get an answer on an account query for days, any chance your online portal is down as it just cuts you off saying you are busy

  • Irons_FPL StressyFPL (@Irons_FPL) reported

    @MrsJenWebb @O2 Don’t hold your breath. Been waiting for my number to port over since Friday, still nothing and they have said there’s no time frame on when it can happen due to a network error