O2

O2 Outage Report in New Brancepeth, County Durham, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Brancepeth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Brancepeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Brancepeth, County Durham, England 05/25/2025 16:45

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Brancepeth, County Durham, England

The most recent O2 outage reports came from the following cities: Newton Aycliffe, Stanley, Sunderland and Chester-le-Street.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewton Aycliffe Phone
United KingdomStanley Phone
United KingdomStanley Phone
United KingdomSunderland Phone
United KingdomNewton Aycliffe Phone
United KingdomChester-le-Street Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Brancepeth, England

Latest outage, problems and issue reports in New Brancepeth and nearby locations:

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • talk_2_frank talk2️⃣frank (@talk_2_frank) reported

    @O2 Got a message saying this is fixed but in work today and signal still out

  • _AllTheSocials_ Slippery Biscuit (@_AllTheSocials_) reported

    @O2 I have a text saying I owe money and that I will get a charge if I don’t pay it but the myO2 app says I don’t owe anything. I’ve tried your virtual assistant but it refuses to put me through to someone. I have hearing issues and find it hard to use phone. Can you look into it

  • AaronL98 Aaron (@AaronL98) reported

    @O2 Sent an issue via DM

  • zaynab_oxxo onlyzaynab (@zaynab_oxxo) reported

    @O2 can never do anything right with their terrible customer service… POOR network services. Simple upgrade can never be done. Worst network ever.

  • spike7307 Spike7307 (@spike7307) reported

    Why do @O2 harass pensioners, like my father, into paying for a monthly contract which he didn't ask for, or enter into an agreement for? Threatening letters being sent to him. Anyone else experienced similar? @O2 refusing to acknowledge our complaint.

  • TheMcOwl McGilly (@TheMcOwl) reported

    @_rjrm @O2 I heard today - sorry we cannot call your contact number as we cannot call international numbers... you are a telecom network. They transferred my number to a broadband sim card that I never asked for. So many errors it is beyond frustrating!

  • 79Mrg Matthew G (@79Mrg) reported

    @O2 How's about you just concentrate on providing a decent network service

  • sophie_5678 Sophie (@sophie_5678) reported

    I’m a brand new @O2 customer and already leaving them. Advise everyone to do the same! They incorrectly charged me £400 & are making me pay it this month, then wait for a refund in next months bill. Quite outrageous. Especially given the cost of living crisis affecting everyone

  • lois_mae96 Lois (@lois_mae96) reported

    @O2 The issue is why did you say you had stock online? When you don’t? And my phone is delayed.. I don’t mind I understand there’s issues but the website should really be more up to date.

  • charliefrake Charles Frake (@charliefrake) reported

    @O2 Did all that, still nothing. And I can't seem to talk to anyone at O2 to resolve the issue. This is ridiculous.