O2

O2 Outage Report in New Brancepeth, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Brancepeth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Brancepeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Brancepeth, County Durham, England 12/22/2024 21:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (22%)

    Internet (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Brancepeth, County Durham, England

The most recent O2 outage reports came from the following cities: Sunderland and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland Phone
United KingdomSunderland Phone
United KingdomDurham Phone
United KingdomSunderland Internet
United KingdomDurham Phone
United KingdomBishop Auckland Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near New Brancepeth, England

Latest outage, problems and issue reports in New Brancepeth and nearby locations:

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewM391 Andrew Marshall (@AndrewM391) reported

    @virginmedia @O2 Oh dear, not allowed to cancel my subscription. Met by rude customer service staff. I wonder what trading standards would make of it

  • rob_hyman Robin Hyman (@rob_hyman) reported

    @O2 Is there a way to order a new SIM for my daughter who's lost her phone, because I can't find a way to do that on your website and your call-centre is obviously hopelessly under-staffed? Yours, Frustrated Customer who feels like moving his entire family off your network.

  • gosports33 golfbio (@gosports33) reported

    @virginmedia @O2 Terrible customer service

  • narpoleptic narpoleptic (@narpoleptic) reported

    @O2 is there a reason your phone autoattendant keeps hanging up my calls after telling me to use the app? As a new customer it's not a promising start...

  • liamthorpe89 Liam Thorpe (@liamthorpe89) reported

    @O2 I dont unfortunately. Is it possible If you Can see if there's an issue from your end?

  • txrisai_ Takemichi (@txrisai_) reported

    Is it just me or @O2 signal is down?

  • HeroicFarts Surprisingly Adequate (@HeroicFarts) reported

    The dumb ***** at O2 told me they deliver my phone tomorrow. I told them no, I can only do Wednesday. They agreed to that. Just now I got an email saying they will deliver tomorrow. What the actual ****? @O2 You guys are pissing me off.

  • sminkypinky76 SminkyPinky 🍁🇪🇺 (@sminkypinky76) reported

    @iPoof @O2 I’m on giffgaff on the o2 network. I’m sim only, I’ve got auto renew but you don’t have to do that.

  • OllySonofBilko Olly (@OllySonofBilko) reported

    @O2 evening, bought tickets through your priority scheme, I'm no longer on your network and can't get access to print my tickets off

  • LexTheHuman LexTheHuman 🌸 (@LexTheHuman) reported

    Swear down there's nothing more frustrating than the @O2 automated service, not even remotely solved my issue and I get "thank you for calling o2, goodbye" twice in a row, absolute waste of time