O2

O2 Outage Report in New Brancepeth, County Durham, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in New Brancepeth, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in New Brancepeth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in New Brancepeth, County Durham, England 03/25/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near New Brancepeth, County Durham, England

The most recent O2 outage reports came from the following cities: Bishop Auckland and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Phone
United KingdomDurham Phone
United KingdomBishop Auckland Phone
United KingdomBishop Auckland Total Blackout
United KingdomSunderland Phone
United KingdomNewton Aycliffe Phone

Community Discussion

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O2 Issues Reports Near New Brancepeth, England

Latest outage, problems and issue reports in New Brancepeth and nearby locations:

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • JonnaAnderson Jonathan Anderson (@JonnaAnderson) reported from Beamish, England

    @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Seriously fecked off with @DriiftLive all we wanted to was come in from a fantastic day out and enjoy #LiveAtWorthyFarm but noooo your pathetic service has ruined it all, absolute joke just glad I didn't pay but wish I could have had my @O2 treat to enjoy 😡😡😡😡😡😡

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Gateshead, England

    @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • MarcusSummers81 Marcus (@MarcusSummers81) reported from Newton Aycliffe, England

    Hi @O2 I have an access code for Glastonbury live feed but it keeps coming up invalid even though it's the one I was sent by you, can you help please?

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonistrending Jason Veitch (@jasonistrending) reported

    @O2 useless **** of a network

  • RipleyLeanne Leanne Ripley (@RipleyLeanne) reported

    @O2 How??? Unable to get in ALL day and now it’s down for supposed improvement, absolute joke!!!

  • CraigBarcroft Craig Barcroft (@CraigBarcroft) reported

    @O2 Absolutely ******* piss poor! Nobody could get on to your **** app so how the hell has it sold out???

  • donsamcla Donna Clarke (@donsamcla) reported

    No wonder Peter Kay tickets for @O2 priority sold out even though their crap app wouldn't let anyone on, maybe it's the allowing people to buy up to 10 tickets and then selling them on viagogo for up to five times the price.

  • bill_wow Bill Waddington (@bill_wow) reported

    @O2 What on earth do you mean you’ve sold out ? Your app is absolutely useless and there’s a message on there saying it’s currently out of action and being improved . Is this really how you treat loyal customers ?

  • PaulFowler321 Paul Fowler (@PaulFowler321) reported

    @O2 Shite #O2Priority service, shite network

  • chellelonsdale Chelle (@chellelonsdale) reported

    @O2 Yep been trying all day, but app down, not sure how others managed to get tickets! Very poor customer service!

  • jasonistrending Jason Veitch (@jasonistrending) reported

    @O2 laughable network you’ve proven to be

  • whittie19 Alison Whitfield (@whittie19) reported

    @O2 Bang out of order O2! not even been able to get on to the app/website since 10a.m, now tickets are being sold at ridiculous prices. So much for priority - absolute shambles, fuming customers, not even given a chance. Awful awful awful. Sorry doesn’t cover it

  • SeanPar77023449 Sean Parry (@SeanPar77023449) reported

    @O2 All day the apps been down yet genuine fans and o2 customers can’t get tickets somehow tickets are on resell sites for 10+ times face value seems a bit off to me @Ofcom surely somethings not quite right