O2 Outage Report in East Rainton, Sunderland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in East Rainton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near East Rainton, England
The most recent O2 outage reports came from the following cities: Bishop Auckland, Durham, Newcastle upon Tyne, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland
|
Phone | 18 days ago |
|
Durham
|
Phone | 18 days ago |
|
Newcastle upon Tyne
|
Phone | 20 days ago |
|
Bishop Auckland
|
Phone | 21 days ago |
|
Hartlepool
|
Internet | 1 month ago |
|
Bishop Auckland
|
Total Blackout | 2 months ago |
Community Discussion
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O2 Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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Raj (@engg_rky) reported from Newcastle upon Tyne, EnglandAs expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
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philip (@fredspoon) reported from Chester-le-Street, EnglandLots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
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Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Paul Frampton (@headcoverlova) reported from Bearpark, England@O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all
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andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, EnglandSo to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
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Gracie (@nossy1996) reported from Newcastle upon Tyne, England@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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P Tumilty P (@ppayne76) reported from New Brancepeth, England@O2 how do I cancel Netflix that are extra charges on my number?
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Rebecca (@_RebeccaJT) reported from Sunderland, England@O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.
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andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
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Angie Orrick (@AngieOrrick) reported from Walker Gate, England@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
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Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England@O2 Your service in NE2 is shocking
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Tim Fowler (@timlibrarian) reported from Bearpark, EnglandI suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
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Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, EnglandYou’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England@O2 Im pleased 😊 scammers are awful!
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Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, EnglandThe speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sabrina (@j4mdoughnut) reported@VodafoneUK Your internet is shameful. I constantly have to use @O2 mobile internet. Ironically my husband is on Voda and he has to buy more data every month because your internet in our house is soooo terrible!!! Avoid this company.
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Mark Simpson (@MarkIsBallsDeep) reportedNice of @O2 to completely cut me off for a bill 3 days late with no way to contact them. 2 weeks off for covid and not entitled to dwp covid payment now this. New network incoming.
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Mobix (@Mobixx) reported@O2 How do I get in touch with your customer service? You've promised me £10 2 months ago and I've still not received it.
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Hennah (@hennahsandhu) reported@O2 Hi, i've been trying all morning to get the code for wicked reward tickets - both on my laptop and in the mobile app, but not code appears. I have also tried reinstalling the app and the code still doesn't appear. Please can you help advise? Thanks
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Lee (@LeeW_78) reported@O2 Hi. I’m trying to redeem a theatre code on priority for WICKED but the app hasn’t give me a code. Could you help please?
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Faye mckie 💙 (@mckie_faye) reported@O2 Just want to say a big thanks to Humza at #Windsor @O2 !! He stayed beyond his working hours to sort my husband’s phone. Great customer service. Deserves employee of the month. 👍
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Jess Crosby (@confuzzeled1989) reportedWorst experience with @O2, trying to get incorrect defaulted payment removed from my @Experian_UK score (which they verbally agreed it was incorrect). I haven't been a customer for 3+ years!! Be careful people, still trying to get this resolved a month later! #awful
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𝓜𝓮𝓰𝓪𝓷 𝓕𝓲𝓷𝓷𝓮𝔂 (@MeganFinney6) reported@O2 , all day with no data with little to no help to the person I spoke to this morning, can someone help please it’s causing major disruption😡
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Andy ✞ (@SHHANNl) reported@O2 I do not my mum has an iPhone I've been having trouble with it for some time and I think it's got faulty somehow
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there was a star danced (@manuscriptparty) reported@o2 where is the promo code for wicked tickets on priority? why are you putting up offers that aren’t working at a time when your customer service staff aren’t even online???