O2 Outage Report in East Rainton, Sunderland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Rainton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near East Rainton, Sunderland, England
The most recent O2 outage reports came from the following cities: Wallsend and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Wallsend |
Phone | |
| Durham |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout | |
| Gateshead |
Wi-fi | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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🎃 🎃 Lucky Tony 🎃 🎃
(@LuckyTony72) reported
from
Hebburn, England
@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 and can’t even login to my o2 account online to pay it that way
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Amran Ashraf
(@A11RNX) reported
from
Newcastle upon Tyne, England
@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Mark Mowbray
(@MarkMowbrayNE) reported
from
Newcastle upon Tyne, England
@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Hutchison
(@457high) reported
@O2 coverage in GU51 is below 1 mega bit per second and has been for weeks. You don’t have any phone numbers to get in touch. Is this your new service level? It kinda sucks.
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Debra
(@debrafreel) reported
@YvetteM94 @O2 I upgraded my phone yesterday and can’t make/receive phone calls. O2 say it’ll be another day or so as they have big issues . Ridiculous to have to wait 48 hours
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Yvette Marie
(@YvetteM94) reported
Anybody else having problems with @O2 today? Not connecting to anything yet again!
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Aaron Golightly 🏳️🌈
(@Aaron_Golightly) reported
@o2 service is awful. 24 hours with new phone, no signal, no data , no messaging, no Wi-Fi calling. Their suggestion? Put my chip in another O2 phone to see if it works.Of course I have a few of spare mobiles from each of the major networks laying around for this very scenario
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Padraig scullion
(@Sculleie) reported
@O2 how do I contact your team when when abroad with no phone signal and you live chat isn’t working? Is there an email address I can contact to resolve my issues
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PlumbZo 💫
(@BasicallyZoe21) reported
@O2 your customer service is an absolute disgrace. Kicked off the call after waiting 30 minutes and passed around so many departments
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Victoria agostini
(@Ladyvittoria1) reported
@O2 it’s now 3.20pm and I’ve not had a working phone all day due to the incompetence of your staff. I’ve had meetings I could not attend, places I could not get to due to no sat nav, people left stranded because I couldn’t cancel, I will be invoicing you for my daily rate of work
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PlumbZo 💫
(@BasicallyZoe21) reported
@YvetteM94 @O2 Yes I am having a problem, just being passed around departments and then getting kicked off. Absolute disgrace
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Macca South
(@MaccaSouth) reported
@Ceeeemaaaaannnn @EnglandRugby @O2 Coming back to haunt Eddie now, awful decision, hopefully JVP can salvage a good performance and some stability.
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🥕 carrot 🥕 🇵🇱
(@thecarr66639092) reported
@O2 i would like compensation for being unable to make/ receive calls for nearly a month , that’s how long it took you to fix it