O2 Outage Report in East Rainton, Sunderland, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Rainton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (32%)
-
Total Blackout (15%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (%)
Live Outage Map Near East Rainton, Sunderland, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne, Bishop Auckland and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Bishop Auckland |
Phone | |
| Hartlepool |
Internet | |
| Bishop Auckland |
Total Blackout | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
-
JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way
-
Mark Mowbray
(@MarkMowbrayNE) reported
from
Newcastle upon Tyne, England
@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
-
Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
-
John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 and can’t even login to my o2 account online to pay it that way
-
🎃 🎃 Lucky Tony 🎃 🎃
(@LuckyTony72) reported
from
Hebburn, England
@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
-
Amran Ashraf
(@A11RNX) reported
from
Newcastle upon Tyne, England
@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
-
🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
-
Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
-
sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
-
Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy
-
nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
Lucky Tony
(@LuckyTony72) reported
from
Hebburn, England
@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Rossco
(@RossCompany) reported
@O2 @virginmedia So it's no coincidence that my signal has been shocking lately 🙃
-
Señor Chárrléh ღ ✡️
(@Senor_Charrleh) reported
@o2 worst customer service in a long time, lose new phone by sending to wrong address. Then tell me it will be picked up and redelivered.. 7 days later still no phone and your still expecting me to wait while you chase after the courier company.
-
MrsAA
(@MrsAA55) reported
As my past experiences with .@O2 have not all been good and my past experiences with .@virginmedia have been awful...I guess I’ll be changing mobile suppliers now they have merged 😩
-
Ce
(@Ce3PO) reported
@O2 @virginmedia This is the most disappointing news ever. I try my best to have NOTHING to do with the @virginmedia brand. Can't wait for my contract to be done so I can cancel.
-
Norfolk Wastrel 🇧🇷 🇳🇿 🇰🇷 🇬🇭 🇸🇹
(@NorfolkWastrel) reported
@O2 Disgusted you've made it impossible to turn off marketing messages on the Classic tariff. 2220 doesn't offer any useful options. Texting STOP to 20502 doesn't work, and every day I have to delete your gratuitous and unwanted marketing texts & no I don't want to open account
-
Richard Massara
(@RichardMassara) reported
Also really happy to have been getting emails about how you are teaming up with @O2 (who are my mobile provider) and how great it’s going to be for me which has me worried because, as previously mentioned, your “super fast broadband” repeatedly goes down on me Much like your mum
-
Ajman Ali
(@AjmanAli19) reported
@O2 I got a new contract and this is the service I receive after hearing good things about o2. Not happy at all! This service is disgusting. I’m not left without a phone which I can’t do my job anymore losing me money. O2 you need to sort this out ASAP
-
Gerzlad1872
(@gerzlad72) reported
@O2 How about fixing the my network app in the play store it's been broke 4 neatly a month now how long does it take to do an update on it ?
-
Sue Chester 🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️🕊️
(@SueChester7) reported
...about the ongoing issue in Eastbourne re the local sleazy drugs-thugs in my building, photographing #intimidating me when out, then May 18-24 my outgoing texts were all #blocked @O2. Days after I saw this news BUT my local drugs thugs NOT dealt with whilst my phone #blocked...
-
Christopher Hallick
(@ChrisLonelyguy) reported
@O2 I immediately block all these automated calls on my mobile and hang up. Getting atleast around 5 a day now. These are both from mobile and landline numbers. I can send numbers on here that I still can view for ease if suitable, that's what virgin have just asked me to do