O2 Outage Report in East Rainton, Sunderland, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Rainton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (53%)
-
Internet (29%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near East Rainton, Sunderland, England
The most recent O2 outage reports came from the following cities: Bishop Auckland, Sunderland and Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Total Blackout | |
| Sunderland |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Wallsend |
Phone | |
| Durham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
-
simon keenan
(@simonkeenan007) reported
from
South Shields, England
@O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you
-
philip
(@fredspoon) reported
from
Chester-le-Street, England
Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.
-
🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.
-
Raj
(@engg_rky) reported
from
Newcastle upon Tyne, England
As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number
-
peter nixon
(@petern280) reported
from
Springwell, England
@O2 is there an issue with the app data counter, mines said unavailable for the last few days
-
Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your service in NE2 is shocking
-
Kyle Marleau
(@KyleMarleau) reported
from
Walker Gate, England
@LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady
-
🇬🇧🏴 Scott Barron 🇬🇧🏴
(@scottbarron90) reported
from
Brandon, England
@O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider
-
Lynn
(@XLindyLou) reported
from
Hartlepool, England
@PopcornDonuts @O2 Shocking service @O2
-
Dave
(@daveyK1234) reported
from
Walker Gate, England
@Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.
-
Darren
(@DarrenMorgan) reported
from
Washington, England
@BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless
-
andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.
-
Angie Orrick
(@AngieOrrick) reported
from
Walker Gate, England
@O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone
-
andrew 🎃
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.
-
Lauraaaa
(@Lauras95) reported
from
Gateshead, England
@O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.
-
Santa Drops is coming to Toon 🎅🎅
(@doc_drops) reported
from
Newcastle upon Tyne, England
You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
-
🎃👻💀🙀🧟♂️ #booToYou
(@ilovefluffy) reported
from
Newcastle upon Tyne, England
@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
-
Spooky Scary Skeledrops🎃🎃🎃
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7
-
Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.
-
kirsty widdowfield
(@kirstynewcastle) reported
from
Durham, England
@O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
BigYin
(@badassscotsman) reported
I was told that all the problems with oppo have been sorted. It was not. I got in touch with oppo and there was indeed a problem with the @O2 network with oppo. The problem phone's oppo highlighted was the oppo pro Reno 8 and the flip and other few phones.
-
Andy Hunter
(@Mistro4ndy) reported
Service from @O2 and #dpduk is disgusting. For someone to open my parcel from inner part, take out my new phone, take that and the cable, put it back in then deliver it looking like any other parcel and nothing is being done.
-
BigYin
(@badassscotsman) reported
oppo even sent me emails telling me this. But @O2 refuses to accept it and blames me or the phone. But they did however blame the shop assistant that sold me the contract and offered me 50% off my next bill. But I still am having the problems
-
Marcus 🇬🇧✊🏾
(@elgobsucram) reported
When the @O2 data network is so shoddy it won't even load the complaints page 👍🏾
-
BigYin
(@badassscotsman) reported
oppo said to me that there is hopefully a patch coming out to sort the problem with the constant repeated text messages and data problems. Because I have been in touch with @oppo and @O2 telling them the problems. Can I leave @O2 and cancel my contact.
-
BigYin
(@badassscotsman) reported
@Ofcom I wonder if you can help me with a problem I'm having with @O2 and the phone I purchased on a monthly contract. Just explain a few things. In January I purchased the @oppo pro Reno 8. Then I ran into difficulties with the phone with constant repeated messages not data
-
Mark S
(@MDSNUFC) reported
@O2 why has your customer service turned to ****? I bought an Apple Watch Ultra 2 weeks ago and there is no strap in the box. Can sort one for me? Been trying for days through your chat.
-
Abi 🌻
(@whatabisays) reported
Bought a new phone with a new contract over a week ago with @O2 . Over 5 hours on the phone to them this week trying to keep my same number and start the new contract and I'm still not sorted. Now being told to wait 3-5 working days for a solution... losing patience VERY quickly
-
Kate Welburn
(@katewelburn) reported
@O2 I’ve tried to contact you via phone too upgrade my airtime contract but each time I call I’m on hold for over 45mins with no answer. Can you help?
-
Tammy Bristow
(@Tam100) reported
@O2 I called 8/3/23 to cancel my acct. I asked for my cancellation fee in writing your agent put me on hold & never returned. 35 mins waited and then hung up! I will not pay a penny until someone gets in touch and my cancel notice should be from today!