O2 Outage Report in East Rainton, Sunderland, England

Problems in the last 24 hours in East Rainton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near East Rainton, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, Durham, Newcastle upon Tyne, and Hartlepool.

City	Problem Type	Report Time
Bishop Auckland	Phone	23 days ago
Durham	Phone	24 days ago
Newcastle upon Tyne	Phone	26 days ago
Bishop Auckland	Phone	26 days ago
Hartlepool	Internet	1 month ago
Bishop Auckland	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near East Rainton, England

Latest outage, problems and issue reports in East Rainton and nearby locations:

• 
  peter nixon (@petern280) reported 10 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 18 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  Andrew Willis (@ilovefluffy) reported 18 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Rebecca (@_RebeccaJT) reported 22 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  Angie Orrick (@AngieOrrick) reported 22 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  andrew 🎃 (@ilovefluffy) reported 22 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 27 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Sheila Robson (@sheilavictoriaR) reported 28 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Tim Fowler (@timlibrarian) reported 28 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  Lynn (@XLindyLou) reported 29 minutes ago from Hartlepool, England

  @PopcornDonuts @O2 Shocking service @O2

• 
  andrew 🎃 (@ilovefluffy) reported 32 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 33 minutes ago from Newcastle upon Tyne, England

  @O2 Your service in NE2 is shocking

• 
  Paul Frampton (@headcoverlova) reported 40 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Gracie (@nossy1996) reported 41 minutes ago from Newcastle upon Tyne, England

  @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

• 
  Victoria Murtha (@VictoriaMurtha) reported 45 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  Raj (@engg_rky) reported 48 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  philip (@fredspoon) reported 49 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Darren (@DarrenMorgan) reported 50 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 53 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 54 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Will. (@Brit02_) reported 6 minutes ago

  @O2 Tower Down in my location. Please alert your engineers.

• 
  DHL Express UK (@dhlexpressuk) reported 8 minutes ago

  @DarrenCotta1 @O2 Really sorry you feel this way about our service Darren, please DM me the full query so I can help. Kind regards, Amrick

• 
  CDT (@CDT91000000) reported 9 minutes ago

  @O2 I have been having issues with Data and Voice for over a month now, and I want to leave O2. I’ve done all the troubleshooting steps and still the same issues. I am very unhappy with the service and want someone to contact me.

• 
  Anna Gordon (@AnnaGordonPics) reported 11 minutes ago

  @O2 I am repeatedly told people will email me or call me back. No one does. Why does your company treat it's customers so badly?

• 
  Lee Gosling (@Leslie558) reported 14 minutes ago

  @O2 Sorry @o2 your customer service department is an absolute joke, worst I have ever dealt with, I have no words to describe the ineptitude

• 
  Sharon D'Silva (@Sharon_DSilva) reported 14 minutes ago

  @O2 @ro9386 Submit a complaint to the ASA. It’s against the rules to change the date of a promotion and promoters have a duty to avoid causing consumers unnecessary disappointment 👀

• 
  Maria Lane (@butmummylane) reported 17 minutes ago

  @virginmedia @O2 you’ve told my mum to tell virgin they need to cancel her phone with you as part of her bundle as it’s been over 45dayd and not fit for purpose ! @virginmedia say they can’t do that and hung up on her afters she been on hold for 50 mins .. unfit for purpose

• 
  The Cotswold Larder (@LarderCotswold) reported 18 minutes ago

  @O2 bit like what you need to do with your network

• 
  Anna Gordon (@AnnaGordonPics) reported 18 minutes ago

  @O2 To clarify the sim card works with some services but doesn't work with others like not being able to recieve calls from certain networks or any messages.

• 
  Patricia Maxwell (@Patricia3690) reported 19 minutes ago

  @O2 my local Greggs didn't have any festive treats. Can you cancel my free street gift, please?