O2 Outage Report in East Rainton, Sunderland, England

Problems in the last 24 hours in East Rainton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near East Rainton, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, Durham, Newcastle upon Tyne, and Hartlepool.

City	Problem Type	Report Time
Bishop Auckland	Phone	21 days ago
Durham	Phone	21 days ago
Newcastle upon Tyne	Phone	23 days ago
Bishop Auckland	Phone	24 days ago
Hartlepool	Internet	1 month ago
Bishop Auckland	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near East Rainton, England

Latest outage, problems and issue reports in East Rainton and nearby locations:

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 5 minutes ago from Newcastle upon Tyne, England

  @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 10 minutes ago from Newcastle upon Tyne, England

  @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

• 
  Angie Orrick (@AngieOrrick) reported 14 minutes ago from Walker Gate, England

  @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

• 
  Paul Frampton (@headcoverlova) reported 14 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  andrew 🎃 (@ilovefluffy) reported 22 minutes ago from Newcastle upon Tyne, England

  @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

• 
  peter nixon (@petern280) reported 24 minutes ago from Springwell, England

  @O2 is there an issue with the app data counter, mines said unavailable for the last few days

• 
  philip (@fredspoon) reported 25 minutes ago from Chester-le-Street, England

  Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

• 
  Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported 25 minutes ago from Newcastle upon Tyne, England

  You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported 26 minutes ago from Brandon, England

  @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

• 
  Darren (@DarrenMorgan) reported 39 minutes ago from Washington, England

  @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

• 
  kirsty widdowfield (@kirstynewcastle) reported 39 minutes ago from Durham, England

  @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

• 
  Sheila Robson (@sheilavictoriaR) reported 44 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Tim Fowler (@timlibrarian) reported 48 minutes ago from Bearpark, England

  I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

• 
  simon keenan (@simonkeenan007) reported 48 minutes ago from South Shields, England

  @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

• 
  Raj (@engg_rky) reported 50 minutes ago from Newcastle upon Tyne, England

  As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

• 
  🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported 50 minutes ago from Newcastle upon Tyne, England

  So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

• 
  Andrew Willis (@ilovefluffy) reported 54 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  andrew 🎃 (@ilovefluffy) reported 55 minutes ago from Newcastle upon Tyne, England

  @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

• 
  Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported 58 minutes ago from Newcastle upon Tyne, England

  @O2 Your service in NE2 is shocking

• 
  Lynn (@XLindyLou) reported 59 minutes ago from Hartlepool, England

  @PopcornDonuts @O2 Shocking service @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @JHems ✨🌟✨ (@JHemsley68) reported 1 minute ago

  @O2 Why do you not have an online form in your app that allows a customer to request changes to payment dates and gives VITAL information? If jumping through hoops for O2 was an Olympic sport, I would be a gold medalist!! 🥇#CostOfLivingCrisis

• 
  hєlєи♡♡ (@Helen_Doyle_xx) reported 5 minutes ago

  Is @O2 down? I haven’t got any 4G network can only use my phone connected to wifi, still have data so not 100% what’s going on!! #o2

• 
  Mobile Phones Direct (@MPD_Online) reported 8 minutes ago

  @Stu79235939 @O2 Hi Stu, we're sorry to hear that O2 have made changes to their O2 priority options. As this is provided by the network directly, we recommend speaking with O2 to confirm any changes. - MPD

• 
  Craig P (@craigp_) reported 12 minutes ago

  @O2 Hi, I took your offer of six months free Disney+ which is die to expire - how do I cancel the subscription please?

• 
  Lucy Dunn (@groovylucy19) reported 17 minutes ago

  @O2 So I got a friend buy top up voucher and take screenshot to send me. Now I can’t top up my work phone. As I m Deaf. Can’t use instructions after dial 4444. So I used SignVideo but 02 customer service closed at 4pm

• 
  Colette (@Colette97039026) reported 18 minutes ago

  @O2 I’ve been a customer for 10 years and honestly given the current financial struggle a lot of us are facing at the moment, I’m so sick of constant O2 Priority Tickets texts. I go to a food bank every week with a baby under 2, I’m not going to any gigs

• 
  Dhruv Roy (@dhruv_roy1) reported 20 minutes ago

  @O2 supposed to port in today. Without a phone line and no help. Please urgently help o2

• 
  Jalen field (@jalen1727) reported 20 minutes ago

  @O2 general enquiry, i have the refresh contract, when I pay of my phone early, can I cancel my sim contract without any fees, except the device itself.

• 
  Kathryn (@tweetkattweet) reported 21 minutes ago from Weston-super-Mare, England

  @O2 hi, I’ve been waiting for a SIM card to be delivered for over a week, tried speaking to your support people who wanted the code they’d sent to the phone which I couldn’t give them as I don’t have the phone! So frustrating

• 
  Norbert (@NPW_11) reported 23 minutes ago

  @O2 I can't login into the my 02 app, I'm putting in the right login details and still nothing. I can login on the website without a problem but I prefer the app, any idea what the problem is?