O2

O2 Outage Report in East Rainton, Sunderland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in East Rainton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in East Rainton, Sunderland, England 11/27/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Rainton, Sunderland, England

The most recent O2 outage reports came from the following cities: Wallsend and Durham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallsend Phone
United KingdomDurham Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomGateshead Wi-fi
United KingdomNewcastle upon Tyne Phone

Community Discussion

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O2 Issues Reports Near East Rainton, England

Latest outage, problems and issue reports in East Rainton and nearby locations:

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

  • ppayne76 P Tumilty P (@ppayne76) reported from New Brancepeth, England

    @O2 how do I cancel Netflix that are extra charges on my number?

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

  • VictoriaMurtha Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • nossy1996 Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • doc_drops Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CherylLancley Cheryl lancley (@CherylLancley) reported

    @O2 help please with O2 priority for lounge access at LW theatre group (Adelphi theatre) trying to book for vip lounge but coming up code inactive, although no code given in priority app

  • LauTay0609 Laura Taylor (@LauTay0609) reported

    @O2 I have disgusted at the service I am getting. I have been in contact with the fraud team for 2 weeks now. I have provided 2 forms of ID and 2 bank statements and still no further forward. All I want to do is pay what is outstanding. Apparently there isn’t anything owing on…

  • stephenday007 Steve (@stephenday007) reported

    @o2 how come in this day and age I still struggle to get a decent signal to even make a phone call. Pointless running out out new tech if the coverage is still rubbish

  • Toolock Kelly Tulloch (@Toolock) reported

    @O2 hi would someone be able to help me

  • Midget_Gem18 Jo Schiff (@Midget_Gem18) reported

    @O2 been over a week now I have been waiting on a reply from your complaints team. You have taken my money but turned off my calls and data meaning I am paying for a service I can’t use! You instant message customer service is shocking and they don’t listen 🤬

  • LauTay0609 Laura Taylor (@LauTay0609) reported

    @O2 … continuation…. Owing on the account, well my credit score says otherwise. I have been in communication with Jill in the fraud team for 2 weeks now and just tried to complete security with a man named John in payment management, who may I add was extremely rude! I need…

  • thisisradio3dom Thisisradiofreedom1320 🏴󠁧󠁢󠁳󠁣󠁴󠁿💡🇪🇺 (@thisisradio3dom) reported

    @O2 It's shite don't bother, had mine 2 days and it stopped charging, the Android version loaded is crap........but if anyone is looking to buy 2 unused cases for it message me.

  • lovedisco69 Stephen (@lovedisco69) reported

    @O2 Hello, I’ve been really struggling with signal strength for a while now, but now it’s virtually everywhere I go. Any advice? I’ve got an iPhone and wondered if there’s something I could check in the settings?

  • emddn Ed (@emddn) reported

    @simesa I hope they weren't using @O2 the service was dire in the centre of Edinburgh today!

  • WhySoGaming WhySo Gaming  (@WhySoGaming) reported

    @SimShergz @O2 Yeah but the issue is having the ££ to buy the phone outright!