O2 Outage Report in East Rainton, Sunderland, England

Problems in the last 24 hours in East Rainton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near East Rainton, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, Durham, Newcastle upon Tyne, and Hartlepool.

City	Problem Type	Report Time
Bishop Auckland	Phone	20 days ago
Durham	Phone	20 days ago
Newcastle upon Tyne	Phone	22 days ago
Bishop Auckland	Phone	23 days ago
Hartlepool	Internet	1 month ago
Bishop Auckland	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near East Rainton, England

Latest outage, problems and issue reports in East Rainton and nearby locations:

• 
  Dean (@smiling_cyclist) reported 2 minutes ago from Chester-le-Street, England

  @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 6 minutes ago from East Rainton, England

  @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

• 
  nufc4life (@CraigSi64474606) reported 12 minutes ago from Newcastle upon Tyne, England

  @O2 and can’t even login to my o2 account online to pay it that way

• 
  Philip (@fredspoon) reported 15 minutes ago from Chester-le-Street, England

  @O2 could someone help?

• 
  John McCarthy (@Danford2013) reported 19 minutes ago from Whickham, England

  @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

• 
  Philip (@fredspoon) reported 22 minutes ago from Chester-le-Street, England

  I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

• 
  sarah hunter (@sarahhunter25) reported 22 minutes ago from Durham, England

  @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

• 
  Ian (@NTF_Ian) reported 25 minutes ago from Dunston, England

  Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

• 
  nufc4life (@CraigSi64474606) reported 25 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

• 
  Donna_xx (@Donna_xx) reported 28 minutes ago from Sunderland, England

  @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

• 
  Victoria barry (@VictoriaBarry82) reported 32 minutes ago from Sunderland, England

  Is @O2 #priority still down after @peterkay_co_uk broke it???

• 
  gavin wells (@gavwells77) reported 33 minutes ago from South Shields, England

  @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

• 
  Sophie burlinson💙💚💛❤️ (@SophieBur492) reported 34 minutes ago from Sunderland, England

  @O2 My head when i get no signal

• 
  nufc4life (@CraigSi64474606) reported 36 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  Dan (@Dan05858044) reported 39 minutes ago from Chester-le-Street, England

  @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

• 
  nufc4life (@CraigSi64474606) reported 47 minutes ago from Newcastle upon Tyne, England

  @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

• 
  nufc4life (@CraigSi64474606) reported 56 minutes ago from Newcastle upon Tyne, England

  @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

• 
  Donna_xx (@Donna_xx) reported 58 minutes ago from Sunderland, England

  @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

• 
  stuart urquhart (@stuarturquhart1) reported 59 minutes ago from Whickham, England

  @O2 website and app not working 😕

• 
  sarah hunter (@sarahhunter25) reported 59 minutes ago from Durham, England

  .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@Sie_the_donkey) reported 4 minutes ago

  @O2 hi I need help with my account please

• 
  Maya Avidov (@MayaAvidov) reported 14 minutes ago

  @O2 @O2 you really suck at your job. 1 useless message every 24 hours and a chat function that's impossible to find on your site, and then permanently "too busy to speak to someone" is just beyond awful service. It's designed to not work.

• 
  ricardo (@gucciarllo) reported 14 minutes ago

  Opened a new account today with @O2, and selected pick up in store today, but after I have paid the upfront the only options was, collect from 19th, why? So I decided to cancel the new contracts, and now how long do I need wait for my £30 refund ? To take the money is in 1 second

• 
  Michael (@mike9001985) reported 17 minutes ago

  @O2 I drive past the mast everyday, says on your website a tree is the issue, theres no trees with in 3 meters of it, i do not see whats taking so long, people need it for work like me

• 
  ₗᵢₜₜₗₑ gₑₘ (@MissyK198) reported 17 minutes ago

  So I pay to have @O2 for them to ignore me and not sort out my complaint.

• 
  Elsa Stanley (@Redfield72) reported 20 minutes ago

  @O2 can you help? I am trying to reply to a hospital appointment text , and it says can't send message with O2-error 0. I need to confirm the appointment urgently this way

• 
  Alexandra Packer (@sunstorm2000) reported 20 minutes ago

  @O2 How do I obtain a refund? I’ve not been able to use the card for the purpose for which it was bought and as I’ve not had any help in rectifying the situation I want to lodge a complaint and get my money back. Complete waste of time effort and money whilst on holiday.

• 
  Drysand (@Drysand) reported 20 minutes ago

  @O2 @virginmedia I’ve just been signed up for a new volt deal. Having a look online the O2 is is no where near the current best offer. I’m overseas for a month and chat functions not working, can someone assist me please? Thanks

• 
  Gucciarllo (@gucciarllo) reported 21 minutes ago

  Opened a new @O2 phone contracted and selected to collect today in store, but after paid the upfront they ate my collected date for the 19th, I got so annoyed and decided to cancel the plan, now I have to wait how many hours for my refund from the upfront ? So I can go to EE

• 
  Patrick Frost (@frostefroste) reported 21 minutes ago

  @O2 Being happily tight I switched network when you folks continued the free roaming. As the SIMO contract was same price as last network (not saying THREE). Well done O2 for not trying to fleece people