O2 Outage Report in East Rainton, Sunderland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Rainton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near East Rainton, Sunderland, England
The most recent O2 outage reports came from the following cities: Bishop Auckland, Durham, Newcastle upon Tyne and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Phone | |
| Durham |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Bishop Auckland |
Phone | |
| Hartlepool |
Internet | |
| Bishop Auckland |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Lucky Tony
(@LuckyTony72) reported
from
Hebburn, England
@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Victoria Murtha
(@VictoriaMurtha) reported
from
Newcastle upon Tyne, England
@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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P Tumilty P
(@ppayne76) reported
from
New Brancepeth, England
@O2 how do I cancel Netflix that are extra charges on my number?
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🎃 🎃 Lucky Tony 🎃 🎃
(@LuckyTony72) reported
from
Hebburn, England
@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 your customer service is appalling. You should be ashamed.
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Gracie
(@nossy1996) reported
from
Newcastle upon Tyne, England
@MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 💙
(@paul_dnb) reported
@AlexCachia5 @laurensc0tt @O2 I've no idea how I managed to get access on there, I gave up trying on o2's priority website and app. I just clicked the date I wanted to book and it worked. Sorry that's not much help for you though.
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Ross GS
(@RossGS1892) reported
Anyone on O2 or Giffgaff having trouble with phone calls? Incoming or outgoing? I’m getting voicemails yet the phone didn’t ring… I’m in Belfast, if it matters… @giffgaff @O2 @TheO2
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𝕁𝕒𝕪𝕟𝕖 𝔽𝕒𝕝𝕔𝕠𝕟𝕖𝕣
(@jayfal68) reported
@Kat_Bunker @peterkay_co_uk @O2 Yet others haven't got a problem 🤔
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Warren Paul
(@vapelabels) reported
@O2 app as been down most of the day, lets be thankful that the bots have managed to get some though and are reselling them for £1000, well done @O2 how in ******** did you manage to mess this up in 2020? Both my contracts will be cancelled because of this, jokers #peterkay
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Kerry Burkes
(@kerryburkes) reported
@O2 It’s been 6 hours since they went on sale and I still can’t get on, that’s an absolute joke O2. You’ll be saying keep trying on Saturday morning when pre-sale ends at this rate. Sort it out and at least give us updates on availability and what you’re doing to fix the app.
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Kensey
(@kenseywhitmorex) reported
@O2 I don’t understand how the website can still be down!!!!!!
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Andy
(@H0rr0r1c0n) reported
@laurensc0tt @O2 Awful service isn’t it! Not even a update saying when it’s gonna be up and running again
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Linda Blaker
(@CupcakeBlaker) reported
@TheO2 @O2 please hurry up and fix the priority ticket site. Been trying all day to access so I can get tickets for @peterkay_co_uk. Have a feeling I’m going to end up disappointed #severefrustration #PeterKayLive
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Margaret Collins
(@MJM_Collins) reported
@O2 is the app and website still down?
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Alex Cachia
(@AlexCachia5) reported
@paul_dnb @laurensc0tt @O2 I figured out what the issue is, they've sold out for the date I was after XD