O2 Outage Report in East Rainton, Sunderland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Rainton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near East Rainton, Sunderland, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne and Wallsend.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Wallsend |
Phone | |
| Durham |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!
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Jonathan Anderson
(@JonnaAnderson) reported
from
Beamish, England
@O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Hop
(@Penny_Hopbrand) reported
@O2 please is there anyone that can help me? I’d rather go into store as they did a 👌 last time and got it sorted but I’m not able to. My number is being scammed for over 3yrs and you guys keep letting it happen when you say it’s fixed, I shouldn’t be having to deal with this
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Alex
(@Alexx_21212) reported
@O2 hey! Just wondering if you know why I’ve been having some trouble sending texts recently? It’s been for the past 2 months or so where my texts would say failed but have still sent anyway and also a few times were my texts are showing as sent but the other person hasn’t got
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Anne
(@paddycammum) reported
@O2 Switched to o2 4months and still can’t receive texts or calls - @o2 are incompetent! Zero customer service skills! Can’t talk to a manager - pathetic!
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Morgan Moon
(@dottMorgan) reported
@O2 hey, got a new phone with a new sim and was just wondering how long is normally takes to transfer my existing phone number to the new Phone with the PAC code (both on o2 network)
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Shamila Younis
(@ShamilaYounis) reported
@O2 Dm has been sent. Apparently it takes o2s technical team weeks to connect a line and even then they can’t say exactly when this will be. Sheer disappointment from a customer of over 16yrs
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✨ECH♡: Premium Boiwife✨
(@EchoLaviolette) reported
damn the @O2 customer service robot just hung up on me twice lmao
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Trenza
(@AronBurgess89) reported
@O2 Trying to upgrade but keeps saying need to verify account by receiving a text message but I’ve lost my sim so can’t receive a text can you help ?
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Richie Knight
(@richiechuff) reported
@O2 The worst company I’ve ever had the displeasure of speaking to up on speaking to an advisor he said I was unable to speak with his manager due to social distancing even tho he claimed to have been speaking with them blaming a pandemic for your terrible service just vile and sick
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Rod Banner
(@RodBanner) reported
Sorry to rant. I don't mean to be mean. @O2 is providing a great service at phenomenal value. But their #UX needs a minor tweak. Communicate with the customer on their terms @O2. Try to understand what the customer is trying to get done. And make sure you're helping them do it.
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Daniel Connolly
(@Daniel_Connolly) reported
@O2 I’m trying to unlock my replacement SIM. Can someone help me please?