O2

O2 Outage Report in East Rainton, Sunderland, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in East Rainton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in East Rainton, Sunderland, England 03/04/2026 05:25

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near East Rainton, Sunderland, England

The most recent O2 outage reports came from the following cities: Hartlepool, Bishop Auckland and Sunderland.

Loading map, please wait...
City Problem Type Report Time
United KingdomHartlepool Internet
United KingdomBishop Auckland Total Blackout
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWallsend Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near East Rainton, England

Latest outage, problems and issue reports in East Rainton and nearby locations:

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported from Durham, England

    @O2 been charged for a premium service that wasn’t me. How do I go about getting a refund when I can’t get through on the number that billed me

  • AngieOrrick Angie Orrick (@AngieOrrick) reported from Walker Gate, England

    @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • doc_drops Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

  • petern280 peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • Lauras95 Lauraaaa (@Lauras95) reported from Gateshead, England

    @O2 I'll try one of these out. I've never had this problem before so hopefully it was just a one off mishap.

  • scottbarron90 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 Scott Barron 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scottbarron90) reported from Brandon, England

    @O2 what a waste of money it is I pay for you're service every month. Another mast issue in my area, no calls or texts all day, I ise this phone for buisness Yet again lost more money through o2 and the rubbish equipment I've never had this issue with any other service provider

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • KyleMarleau Kyle Marleau (@KyleMarleau) reported from Walker Gate, England

    @LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

  • simonkeenan007 simon keenan (@simonkeenan007) reported from South Shields, England

    @O2 Ignore me I'm being stupid lol, now let's move alone and ignore what I said have a great day and thank you

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • daveyK1234 Dave (@daveyK1234) reported from Walker Gate, England

    @Blyth_Spartans @O2 It was bad enough live I don’t need to see it again 😏.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lordy70 Alan Lord (@lordy70) reported

    @O2 just tried priority for first time in greggs Winsford. They say their tills are down and can’t take it, so now my code expires in 10 minutes!

  • triggablack85 Triggablack85 (@triggablack85) reported

    @O2 why is there never any free tickets for odeon?!

  • SimplySophieU Sophie Upcraft (@SimplySophieU) reported

    .@O2 My free Greggs sweet treat voucher didn’t work this morning! 😣 #notflyforamincepie

  • drlajama89 Lor (@drlajama89) reported

    @O2 #tbt to when @o2 actually provided the signal I’m paying for

  • Brocktern1 Brocktern (@Brocktern1) reported

    @SHoneymonster @EnglandRugby @O2 It's much of a muchness really. Hit hard, carry hard, jump up and down.

  • Caitlinquinn91 CQ (@Caitlinquinn91) reported

    @O2 hi, ever since I changed to o2 in the spring, my signal never works & my internet is never connecting. How do I go about cancelling my contract? It really is getting impossible to use my phone. I never had this bother before with another network. Thanks

  • Harry24Collins Harry (@Harry24Collins) reported

    @EnglandRugby @O2 Good to see Eddie isn't as reactionary as a lot of people were on here last weekend. JVP back starting again which will do a lot for his confidence, good to see he wasn't just kicked to the kerb after one bad performance like a lot of people were calling for

  • Caelien Old Man Hawkeye (@Caelien) reported

    @NatashkaCosplay @O2 Well that sucks

  • pcarrollmusic Pete Carroll Music (@pcarrollmusic) reported

    @O2 @GoodThingsFdn @virginmedia Connected ?!! Once a week I have connection issues, our network is dire. Today I have no phone services, no data. Appalling and you get £30 a month from me !

  • SimonOxley8 Simon Oxley (@SimonOxley8) reported

    @O2 I have an O2 e-sim and am unable to receive WhatsApp verification codes via SMS. I want to switch WhatsApp back to my O2 number but I never receive the SMS codes they say they are sending. They insist its working at their end and that there must be something wrong with my sim