O2 outages and service status in East Rainton, England

Problems in the last 24 hours in East Rainton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near East Rainton, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, Durham, Newcastle upon Tyne, and Hartlepool.

City	Problem Type	Report Time
Bishop Auckland	Phone	24 days ago
Durham	Phone	25 days ago
Newcastle upon Tyne	Phone	26 days ago
Bishop Auckland	Phone	27 days ago
Hartlepool	Internet	1 month ago
Bishop Auckland	Total Blackout	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near East Rainton, England

Latest outage, problems and issue reports in East Rainton and nearby locations:

• 
  sarah hunter (@sarahhunter25) reported 2 minutes ago from Durham, England

  @O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.

• 
  🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported 4 minutes ago from Newcastle upon Tyne, England

  @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

• 
  Sophie burlinson (@SophieBur492) reported 4 minutes ago from Sunderland, England

  For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

• 
  Tim Luckhurst (@TCHL) reported 9 minutes ago from Durham, England

  @O2 Appalling customer service. An apology is required.

• 
  Victoria Murtha (@VictoriaMurtha) reported 11 minutes ago from Newcastle upon Tyne, England

  @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

• 
  Hugh Toner (@scoobyhugh8) reported 13 minutes ago from Newcastle upon Tyne, England

  @O2 how can your service be so poor in a city centre.

• 
  Tim Luckhurst (@TCHL) reported 14 minutes ago from Durham, England

  @O2 your customer service is appalling. You should be ashamed.

• 
  Muriel Sgaw (@SgawShaw) reported 15 minutes ago from Seaham, England

  @O2 @EleanorRylance And sack the poor employee?

• 
  Tim Luckhurst (@TCHL) reported 17 minutes ago from Durham, England

  @O2 I repeat: your customer service is appalling.

• 
  Sheila Robson (@sheilavictoriaR) reported 22 minutes ago from Chester-le-Street, England

  @O2 Im pleased 😊 scammers are awful!

• 
  Emma (@Leggler75) reported 23 minutes ago from Gateshead, England

  My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

• 
  Andros 👾👾👾 (@doc_drops) reported 23 minutes ago from Newcastle upon Tyne, England

  @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

• 
  Real Gaz on a proper bike #fbpe (@gazza_d) reported 29 minutes ago from South Shields, England

  @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

• 
  P Tumilty P (@ppayne76) reported 29 minutes ago from New Brancepeth, England

  @O2 how do I cancel Netflix that are extra charges on my number?

• 
  Andrew Willis (@ilovefluffy) reported 30 minutes ago from Sunderland Bridge, England

  The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

• 
  Rebecca (@_RebeccaJT) reported 35 minutes ago from Sunderland, England

  @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

• 
  Paul Frampton (@headcoverlova) reported 40 minutes ago from Bearpark, England

  @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

• 
  Gracie (@nossy1996) reported 41 minutes ago from Newcastle upon Tyne, England

  @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

• 
  JoshSlesser (@Slesss_) reported 48 minutes ago from South Shields, England

  @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

• 
  Sami (@Sami_antha83) reported 55 minutes ago from Gateshead, England

  @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KevyD (@askthedood) reported 4 minutes ago

  Despite waiting far more than the 24hrs requested after porting her number over to @O2, my wife still can’t send any texts. Any ideas how to fix this please?

• 
  KevyD (@askthedood) reported 5 minutes ago

  I guess that’s a ‘no’ then @O2 unless you have a support account?

• 
  Missy Tink (@TinkMissy) reported 12 minutes ago

  @O2 Seems like a problem no one wants to address 🤔

• 
  Jim🔻⚫️ 💙 🇪🇺🏳️‍🌈 (@JimGilroy) reported 13 minutes ago

  @kohima44terry @O2 That’s terrible. The guy asked for me by my first name when I answered the call. If I’d been quick enough I should have played him by asking “Jim who?” But I just said “I know you”re scammers. Don’t call me again.” And hung up and blocked the number.

• 
  Ron "Macron" Blackman (@RonBlackman69) reported 14 minutes ago

  @O2 @Gavin7000 Same here. They got halfway through a conversation and then just ghosted me without helping. Think I’m gonna cancel my order and buy my new iphone somewhere else.

• 
  ShaVerZ™ 🇬🇧 🇺🇦 ツ (@ShaVerZ_) reported 19 minutes ago

  @O2 Is this one of your numbers '02038754174'? Not quite sure how you got my number, perhaps when I changed network, away from #O2! I left for a reason! Now with @EE and 1000x better service - the network actually works, who would have thought it!

• 
  Missy Tink (@TinkMissy) reported 24 minutes ago

  @AppleSupport @o2 been having problems connecting to the internet when I have no Wi-Fi. O2 are none responsive on the handset I’m hiring from them, is this something you could help me with please?

• 
  Haydn Eyles (@HaydnEyles) reported 26 minutes ago

  @O2 can you DM me back, few days into my contract with you and already had nothing but problems, need a resolution before I cancel within my 14 days.

• 
  Selina (@MissBeautyAdikt) reported 27 minutes ago

  @O2 I have received such appalling service from you! My phone was stolen on Saturday and it has taken you 4 days to activate my sim. Found a good deal with @SkyHelpTeam for iphone 14 pro but you aren't doing anything to keep me as a customer. I'll happily spend my money with Sky.

• 
  Tania (Ross) Williams (@Tansies) reported 29 minutes ago

  @O2 my reception is appalling and all calls are dropping. It’s been like this for weeks. I can’t even phone you to talk about it because the calls keep dropping. And there’s no one available online to chat. Please help me.