O2

O2 Outage in East Rainton, Sunderland, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 Problems detected at O2

O2 problems in the last 24 hours in East Rainton, England

O2 Outage Chart in East Rainton, Sunderland, England 09/28/2020 07:50

September 28: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 70.54% Phone
  • Internet 17.84% Internet
  • Total Blackout 3.51% Total Blackout
  • Wi-fi 3.24% Wi-fi
  • E-mail 2.70% E-mail
  • TV 2.16% TV

O2 Outage Map Near East Rainton, Sunderland, England

The most recent outage reports and issues originated from Seaham, East Rainton, Newcastle upon Tyne, South Shields and Gateshead.

United KingdomSeaham TV
United KingdomEast Rainton Phone
United KingdomSouth Shields Phone
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone

O2 in East Rainton, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near East Rainton, England

Latest outage, problems and issue reports in East Rainton and nearby locations:
  • VictoriaMurtha Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England

    @O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?

  • nossy1996 Gracie (@nossy1996) reported from Newcastle upon Tyne, England

    @MyUNiDAYS @O2 I am trying to activate the JBL discount but no money seems to get deducted at checkout... plz help, I’m desperate for a new speaker

  • _RebeccaJT Rebecca (@_RebeccaJT) reported from Sunderland, England

    @O2 can someone please give me a response to a query, I have had an automated reply in dm which not helpful in anyway. I have tried my o2 app and it doesn’t help. I have also tried ringing o2 just keep getting cut off.

  • headcoverlova Paul Frampton (@headcoverlova) reported from Bearpark, England

    @O2 really bad customer service to offer a free streaming service a lot of families could use right now only for new customers. Other networks offering free services for all customers. Make me think you don’t value loyal customers at all

  • ilovefluffy Andrew Willis (@ilovefluffy) reported from Sunderland Bridge, England

    The speeds I’m getting from Sky Fibre Max are appalling too, sometimes I can’t even use it, it’s so awful, like scraping the barrel speeds and connectivity which just isn’t worth it. @O2 to the rescue here though because their 4G tether speeds are usually faster than Sky Fibre.

  • sheilavictoriaR Sheila Robson (@sheilavictoriaR) reported from Chester-le-Street, England

    @O2 Im pleased 😊 scammers are awful!

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    I suspect if I cancelled the three direct debits I pay every month to @O2 they’d find time to get in touch with me. Help with setting up a new phone when their online SIM swap is banjaxed, not so much.

  • fredspoon philip (@fredspoon) reported from Chester-le-Street, England

    Lots of companies doing their bit to help. I got an email from @O2 this morning and how they are helping is allowing people to access the @NHSuk websites without using your data. Whoopy ******* doodle do. I can’t wait it’s like Christmas all over again.

  • AngieOrrick Angie Orrick (@AngieOrrick) reported from Walker Gate, England

    @O2 you have the worst customer service ever encountered! If I could stop paying you I would! That’s your shop and by telephone

  • engg_rky Raj (@engg_rky) reported from Newcastle upon Tyne, England

    As expected @EE never cares about customer relationship and thus had not replied. @VodafoneUK @O2 if you have better options for me with 500 min India calls per month then please contact me I will port my number

  • doc_drops Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, England

    You’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2

  • XLindyLou Lynn (@XLindyLou) reported from Hartlepool, England

    @PopcornDonuts @O2 Shocking service @O2

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @2bard @intueldonsquare @northumbriapol You're right in normal circumstances, however my phone signal keeps cutting out while @O2 are upgrading to 5G, last week a man had a seizure in front of me and I was getting repeatedly disconnected from the emergency services while trying to get an ambulance.

  • ilovefluffy andrew 🎃 (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 I was supposed to get a free upgrade every 12 months but your "problems with supply" last year meant that I didn't get my new phone for over a month after I requested it, so my refresh date is a month later, which pushes it past my annual christmas trip. It's a farce.

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    So to be straight: because @O2 have been terrible for over a year, I can’t refresh my phone until after I get back from my Christmas trip! You’re very VERY quickly losing a customer here and I’ve been with o2 for nearly 15 years.

  • ilovefluffy 🎃👻💀🙀🧟‍♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England

    @O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your coverage in most of Newcastle is shocking, I live in NE2 and the best signal I get is 1 bar of 3G in my iPhone 7

  • doc_drops Spooky Scary Skeledrops🎃🎃🎃 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 Your service in NE2 is shocking

  • DarrenMorgan Darren (@DarrenMorgan) reported from Washington, England

    @BootneckShuffle @O2 @EE Never had a problem with O2 untill I switched my DD date. They're hopeless

  • petern280 peter nixon (@petern280) reported from Springwell, England

    @O2 is there an issue with the app data counter, mines said unavailable for the last few days

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • stumercer stu (@stumercer) reported

    @O2 Customer services team didnt confirm this this morning, but have since been in touch. Thanks for confirming also.

  • sammie_1979 Sammie B (@sammie_1979) reported

    @O2 have requested several call backs from a manager yet I'm still waiting. Can't be be through to one when I ring as has to be requested. Someone needs to call me back ASAP. Customer service is seriously lacking.

  • Kimberleyyyy_xo (@Kimberleyyyy_xo) reported

    @O2 Yes, i pressed it and it took me to disney + and it said i needed to cancel my current subscription so i did, but the free 6 months never went on

  • LadyMaher Clare (@LadyMaher) reported

    @O2 Can you apply suggested promotions to my account even though I’ve already bought the two SE phones and ordered the Apple watches? Otherwise I'll have to cancel both contracts and am running out of time, Thanks

  • katie_teasdale Katie Teasdale (@katie_teasdale) reported

    @O2 your customer service is appalling and I will be leaving when my contract is up. Phoned to ask why you charge almost £40 more for the Apple Watch series 6 and if you could do any deals however he was not interested. You have just lost a sale and I will be going elsewhere 👍🏻

  • Kimberleyyyy_xo (@Kimberleyyyy_xo) reported

    @O2 I also got 6 months free you gave to customers but it never worked???

  • iibraaahimmm イブラヒム Ibrahim (@iibraaahimmm) reported

    @lonefu_kingwolf Vodafone eh? Nice because they have MMS, I use of but they don't have MMS ffs, @O2 when will I get MMS support?

  • stumercer stu (@stumercer) reported

    @O2 I recived 96 Premium text messages from 84222 premium text on Friday. These were sent Fraudulently. You are now charging me £80 for these and your customer services team think this is acceptable! How can you justify charging me, to pay for fraudulent use of your service?

  • kinscomp Kinscomp (@kinscomp) reported

    Hi @O2 I’m not a customer but I’ve received a smishing text that links out to a spoofed O2 website. Where can I report this to?

  • LynnCufley Lynn Cufley (@LynnCufley) reported

    @O2 calling customer services is a joke. Been stuck in an automated loop for 15 minutes. I just want to speak to someone!