O2

O2 Outage Report in East Rainton, Sunderland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in East Rainton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in East Rainton, Sunderland, England 07/03/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near East Rainton, Sunderland, England

The most recent O2 outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Durham and Stanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSunderland TV
United KingdomNewcastle upon Tyne Total Blackout
United KingdomDurham Internet
United KingdomStanley Phone
United KingdomStanley Phone
United KingdomSunderland Phone

Community Discussion

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O2 Issues Reports Near East Rainton, England

Latest outage, problems and issue reports in East Rainton and nearby locations:

  • JonnaAnderson Jonathan Anderson (@JonnaAnderson) reported from Beamish, England

    @O2 I’m having issues with my calls connecting at the moment - every time someone is calling me when I’m answering the call is failing. I’m having to use WhatsApp to make and receive calls! Any idea how I can fix it?

  • farrenciaran Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal with the pausing videos, apps and webpages not loading. Sort it out!

  • farrenciaran Ciarán (@farrenciaran) reported from Blaydon-on-Tyne, England

    Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Gateshead, England

    @O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SusanRalph21 Susan Ralph (@SusanRalph21) reported from Farnham, England

    @scotts_camera @O2 @Ofcom Yes my boyfriend is in the exact same position, can't call or text or receive calls or texts even wifi calling which he should have doesn't work

  • AdamWarwick86 Adam Warwick (@AdamWarwick86) reported

    @EnglandRugby @O2 Some poor decisions again persisting with slade , dombrandt , ewells . 6-2 split is a strange one considering it’s a scrum Half and winger

  • ShaunfromDurham ShaunfromDurham 🇬🇧 (@ShaunfromDurham) reported

    @O2 Not overly, just seems internet is very hit and miss now most places I go. More than just me noticed this too. Never used to be this bad.

  • DenzelTrotter Denzel Trotter (@DenzelTrotter) reported

    @O2 Another day with no signal and already looking like it’s not going to be working tomorrow, 3 days this week and 3 days last week

  • Terristarfish Teresa 💜 (@Terristarfish) reported

    @O2 I'm trying to add my NHS code. I've been putting this off for months due to so much difficulty. Can somebody just directly contact me to help??

  • lkoo1 LK (@lkoo1) reported

    @O2 eSIM not working for nearly 3 days. Gone into 2 stores and spoken to 6 different agents on chat and no resolution. Even the in store staff said they were told not to re-issue SIMs. How can a major network operate like this?!

  • SebandfinBooth1 Seb and fin Booth (@SebandfinBooth1) reported

    @RayExeter25 @O2 We’ve the same issue - no idea what’s going on

  • gigisound G10 (@gigisound) reported

    @O2 I need help!!!!

  • billysmith45 billy smith (@billysmith45) reported

    @O2 why is it impossible for you team to fix error message 900 for my Apple Watch.. voice and data plan was working yesterday on the Apple Watch but on my new watch today I get this error.. nobody seems to know at o2 😳 please advise?

  • dinsdalelanden1 dinsdalelandenep (@dinsdalelanden1) reported

    @O2 I haven't had a signal for 3 days, asked for help both online and instore and nothing. Decided to leave so wanted to request a PAC code but can't as I can't text with no signal. Asked via the app for a PAC code but was told they can't give this out there, what do I do now?