O2 outages and service status in East Rainton, England
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- O2 generated 0 outage signals in the last 24 hours around East Rainton, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in East Rainton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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O2 Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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Kyle Marleau (@KyleMarleau) reported from Walker Gate, England@LukeSwinden @O2 I’m in the same battle with them. I claim they never heard of it. Can’t block that number. It’s not their fault. I signed up. I didn’t. Never heard of that before. I think @O2 sold my number or something. Shady
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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Victoria Murtha (@VictoriaMurtha) reported from Newcastle upon Tyne, England@O2 Currently trying to upgrade my phone. No online agents available, if I visit the store will there be someone available to help me?
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Lucky Tony (@LuckyTony72) reported from Hebburn, England@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England@O2 My head when i get no signal
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JoshSlesser (@Slesss_) reported from South Shields, England@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Santa Drops is coming to Toon 🎅🎅 (@doc_drops) reported from Newcastle upon Tyne, EnglandYou’re rolling out 5G when Newcastle doesn’t even have basic coverage, I have a 50GB contract with you and barely manage to use 2GB a month due to lack of signal/searching for free Wifi @O2
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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stuart urquhart (@stuarturquhart1) reported from Whickham, England@O2 website and app not working 😕
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nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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sarah hunter (@sarahhunter25) reported from Durham, England.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Philip (@fredspoon) reported from Chester-le-Street, EnglandI am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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JoshSlesser (@Slesss_) reported from South Shields, England@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Paddy (@stobbsmeister) reported from Seaham, England@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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🎃👻💀🙀🧟♂️ #booToYou (@ilovefluffy) reported from Newcastle upon Tyne, England@O2 so… appalling service, no signal abroad, no signal at home… thought I might try to refresh my phone but it turns out that I can’t because last year there was a delay in getting my phone to me so my usual refresh date in October has been pushed back til November!
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Dean (@smiling_cyclist) reported from Chester-le-Street, England@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca C 💙💙💙 (@artdeco_fan) reportedYour complaint system is not fit for purpose! Your online complaint form does not work, it just gives a generic error message (this is not new, it's been the case for at least 2 months) and the complaint email address just bounces back. #disgusting @O2
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david taylor (@dt297) reported@Jenny_1884 I don’t need to turn alerts off. I’m on @O2, so I never have a bloody signal!🤬
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Northernguy (@mcalvert1066) reported@O2 customer service is shocking
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Gary Derwin (@gary_derwin) reportedIs there actually anywhere in the country now that has @O2 signal ? Been a few big city’s lately full 4G shows but internet 0🫣
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Phil (@Philwafer1) reported@O2 Still nothing??? Worst service ever 👍🏻
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Neil (@Neil3272) reported@O2 customer services is truly shocking why do you make it so bloody difficult to actually speak to a human to actually sort out this bloody mess .
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Liesl_ (@_lliesl_) reported@joshjeram @O2 @davehpayne Indeed. After half an hour on the phone trying to get them to honour the prices ON THEIR OWN APP. I got offered a "special deal" as I am such a good customer. An expensive 24 month contract... The are an absolute shower. I'm moving provider tomorrow - one with a UK call centre
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Rhodri Davies (@RhodriD87) reported@O2 can you sort your app and website out! Won’t let me look at my upgrade and won’t allow me to chat to an advisor online! Looking like I might have to change network provider.
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Chris Ennis (@EnnisCpfc) reported@O2 My Daughters phone broke and o2 have been messing her about for 3 weeks now. Can someone please DM me so I can try and get this sorted ? Customer service has been awful, £80 a month to be treated so badly absolutely disgusting service.
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Savannah (@justicenowxxx) reported@O2 I responded and I hope no more generic emails rather than looking into the issue