O2 outages and service status in East Rainton, England
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- O2 generated 0 outage signals in the last 24 hours around East Rainton, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in East Rainton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near East Rainton, England
The most recent O2 outage reports came from the following cities: Bishop Auckland, Durham, Newcastle upon Tyne, and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 24 days ago |
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Phone | 25 days ago |
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Phone | 27 days ago |
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Phone | 27 days ago |
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Internet | 1 month ago |
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Total Blackout | 2 months ago |
Community Discussion
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O2 Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 Appalling customer service. An apology is required.
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JoshSlesser (@Slesss_) reported from South Shields, England@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Lucky Tony (@LuckyTony72) reported from Hebburn, England@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 your customer service is appalling. You should be ashamed.
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🏳️🌈Matt Keena🏳️🌈 (@MattKeena) reported from Newcastle upon Tyne, England@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
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Emma (@Leggler75) reported from Gateshead, EnglandMy husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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P Tumilty P (@ppayne76) reported from New Brancepeth, England@O2 how do I cancel Netflix that are extra charges on my number?
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Sophie burlinson (@SophieBur492) reported from Sunderland, EnglandFor an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 how can your service be so poor in a city centre.
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Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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JoshSlesser (@Slesss_) reported from South Shields, England@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Sami (@Sami_antha83) reported from Gateshead, England@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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sarah hunter (@sarahhunter25) reported from Durham, England@O2 hi I need some help. I've just been given the #GalaxyWatch3 as a birthday gift. Its the 4g version where I need a e-sim. I've contacted customer services but I haven't a clue what to do can you help? Thanks. Sarah.
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Muriel Sgaw (@SgawShaw) reported from Seaham, England@O2 @EleanorRylance And sack the poor employee?
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Tim Luckhurst (@TCHL) reported from Durham, England@O2 I repeat: your customer service is appalling.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sahir Nazir (@sahirnazir1) reported@O2 Hi there, Please sort out the network service. Ain’t receiving calls and messages. As soon I call my mom, it says call failed repeatedly (from my moms iPhone) contacted they said 24 hours, been more than that. Cheers.
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Aaron Golightly 🏳️🌈 (@Aaron_Golightly) reportedhaven’t even got a message welcoming me to the Network. Literally paying @o2 to use my own home Wi-Fi interspersed with being asked if I’ve considered turning it off and turning it on again
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Victoria agostini (@Ladyvittoria1) reported@O2 is the worst company on earth. After complaining about no signal for months on end, they send me a new SIM card out, only to DEACTIVATE the one that’s in my phone before the other one even gets here. Haven’t been able to use this phone all day when I’ve had things to do!!
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Vanessa Booty (@Vanessabooty1) reported@Greenwood18Lynn @O2 I’ve been with o2 for a long while but the service and cost is just not good now. May have to switch!
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emma tumelty (@emmtum) reported@O2 how are you meant to speak to a human. New phone still isnt working after 27 hours all it is is automated service live chat constantly busy no accessibility team for disabled people...help someone please!!!
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Chala Atelier Yoga & Ayurveda (@YogaSine) reported@O2 is not providing a service! Explain how hot weather can affect the SIM card. What a joke! #London not receiving or making calls! The reason: unknown!
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Chris @ SOLARSKI STUDIO 🇺🇦 (@SolarskiStudio) reported@HarshaBala_ @O2 I can imagine that it's a super-stressful situation. I hope they fix it soon.
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Helen Mrs Happy (@helenmc46972890) reportedAnyone having bother with @O2 ???? No service no mobile data #fedup
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Aaron Golightly 🏳️🌈 (@Aaron_Golightly) reported@o2 service is awful. 24 hours with new phone, no signal, no data , no messaging, no Wi-Fi calling. Their suggestion? Put my chip in another O2 phone to see if it works.Of course I have a few of spare mobiles from each of the major networks laying around for this very scenario
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Victoria agostini (@Ladyvittoria1) reported@O2 it’s now 3.20pm and I’ve not had a working phone all day due to the incompetence of your staff. I’ve had meetings I could not attend, places I could not get to due to no sat nav, people left stranded because I couldn’t cancel, I will be invoicing you for my daily rate of work