O2 Outage Report in East Rainton, Sunderland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Rainton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near East Rainton, Sunderland, England
The most recent O2 outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Wallsend |
Phone | |
| Durham |
Total Blackout | |
| Newcastle upon Tyne |
Phone | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
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O2 Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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Ian
(@NTF_Ian) reported
from
Dunston, England
Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Gateshead, England
@O2 Hi! Just wondering I have damage insurance on my phone and I’m aware it covers accessories aswell, can you claim for accessories by its self or does it have to be as part of a phone claim too?
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Victoria barry
(@VictoriaBarry82) reported
from
Sunderland, England
Is @O2 #priority still down after @peterkay_co_uk broke it???
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Hannah
(@HannahColley) reported
from
Gateshead, England
Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2
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gavin wells
(@gavwells77) reported
from
South Shields, England
@O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy
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Tommy Winter
(@TommyWinter23) reported
from
Blaydon-on-Tyne, England
@O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card
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John McCarthy
(@Danford2013) reported
from
Whickham, England
@O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?
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Ciarán
(@farrenciaran) reported
from
Blaydon-on-Tyne, England
Hey @O2! 👋👋👋 You are really starting to make me angry. Why is my internet connection very slow, even when on 4G. I cannot deal withe pausing videos, apps and webpages not loading. Sort it out!
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Dan
(@Dan05858044) reported
from
Chester-le-Street, England
@O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.
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stuart urquhart
(@stuarturquhart1) reported
from
Whickham, England
@O2 website and app not working 😕
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Dean
(@smiling_cyclist) reported
from
Chester-le-Street, England
@segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
@altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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Philip
(@fredspoon) reported
from
Chester-le-Street, England
@O2 could someone help?
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Sophie burlinson💙💚💛❤️
(@SophieBur492) reported
from
Sunderland, England
@O2 My head when i get no signal
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Donna_xx
(@Donna_xx) reported
from
Sunderland, England
@O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rxwntree aka Tree aka BIG 🌳
(@rxwntree) reported
@O2 I’m done with your poor customer service and company as a whole You took £489 I have no phone , my money is still missing and your poor customer service tell me lie after lie !
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Lisa Wilkin
(@p0werpunk9irl) reported
@O2 I’ve been waiting over 15 minutes for someone to answer the phone. I’m sick and tired of O2 and the crappy service I’ve received recently and quite frankly want to take all my accounts and leave.
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Natz
(@Natz79793685252) reported
@O2 seriously pulling my hair out. I have been trying to contact you for other a month about my mobile accounts and today I have been put through to 8 different people to discuss payment. @Ofcom expect a formal escalation and complaint about the complete lack of customer care
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louu🌻
(@lucemiles_) reported
@O2 I paid my phone bill a few days ago and I’ve just been charged for it again, meaning I’m I’ve now paid for it twice. Can you help please?
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lydia
(@flytojoonies) reported
@O2 hi I keep getting charged but I’m not with o2! I’m trying to contact someone but I can only get through to a virtual assistant. Can you please help
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Rolyat K
(@Tiswas1968) reported
@O2 why are you telling me my login email isnt valid when its still in use when I try to log in to My O2 app? Its been my log in address for ages!! Is this because I left virginmedia and went elsewhere?
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Amy Buchan
(@amybuchan1989) reported
@O2 Please can you give me a contact number for someone higher up than your customer service team. Absolutely had enough of paying for 2 devices even though only got 1. Customer service say it's been fixed but no it's not 😡😡
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goldenlife
(@getmossfit) reported
@O2 hi. I’ve been a valued pay monthly customer for 12 years,Only just gone to payg but looking to see what deals are available for me now. Why can’t someone help with this? I’ve been passed around and not going to the right department. Who can I speak to and the number pls
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Yeti
(@yetiayrshore) reported
from
Loans, Scotland
@O2 why has your “my o2” app decided to stop working and wants a new login? It’s always just worked when not on WiFi. I have now somehow accidentally linked my mother’s Virgin media account to my o2 account just trying to log in!
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Robert Lock
(@Hobart1960) reported
@O2 anyone else have problems with o2 bereavement team?