O2

O2 Outage Report in East Rainton, Sunderland, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in East Rainton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in East Rainton, Sunderland, England 02/15/2026 03:55

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near East Rainton, Sunderland, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, Sunderland and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Total Blackout
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWallsend Phone
United KingdomDurham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near East Rainton, England

Latest outage, problems and issue reports in East Rainton and nearby locations:

  • HannahColley Hannah (@HannahColley) reported from Gateshead, England

    Imagine being given exclusive access to sell presale Beyoncé tickets and your app is so bad it crashes for the whole UK. Howay @O2

  • Danford2013 John McCarthy (@Danford2013) reported from Whickham, England

    @O2 I was spammed. Then defrauded. Went to O2 shop and reported issue. Told Fraud Dept would contact within 2 days. Three further calls to O2 (2O2) and one month later still no Fraud contact and no resolution. Today notice to take another payment. @O2 any chance of sorting?

  • smiling_cyclist Dean (@smiling_cyclist) reported from Chester-le-Street, England

    @segawhore @O2 Took 2 calls, nearly 3 hours and a messed up weekend but I got there in the end although no new phone yet. I can’t believe the service in store and the lies too.

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 fone now completely off and can’t even login to my o2 account online to pay it that way

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    .@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.

  • gavwells77 gavin wells (@gavwells77) reported from South Shields, England

    @O2 spent an hour to try and sort out and cancel an account and have been cut off 6 times now #not happy

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 is it the normal that I STILL can’t get onto my priority app after it being down for maintenance??

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    @O2 could someone help?

  • TommyWinter23 Tommy Winter (@TommyWinter23) reported from Blaydon-on-Tyne, England

    @O2 hello. Do you have a link for the “keep my number” form. Website isn’t helping and store said they couldn’t help as already had the SIM card

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    @O2 why is the priority app down? Not good when you have priority tickets on sale at 10am !!!

  • SophieBur492 Sophie burlinson💙💚💛❤️ (@SophieBur492) reported from Sunderland, England

    @O2 My head when i get no signal

  • fredspoon Philip (@fredspoon) reported from Chester-le-Street, England

    I am hoping that @O2 sort out their barring problem as I am not used to sending passive aggressive tweets @o2

  • NTF_Ian Ian (@NTF_Ian) reported from Dunston, England

    Hey @O2 have been waiting almost two hours now to collect my new phone from your metrocentre store. This is not ideal customer service.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @ODEONCinemas hello, I have a voucher code from @O2 priority for a free cinema ticket on 9th May but it’s keep saying “there was a problem adding the voucher” when I put it into the odeon app

  • Dan05858044 Dan (@Dan05858044) reported from Chester-le-Street, England

    @O2 literally tried for 3 days to get through to you to see if my address change had gone through. 3 f*cking days. What a heap of crap this service is.

  • sarahhunter25 sarah hunter (@sarahhunter25) reported from Durham, England

    @altybob @O2 They usually are, I spoke to a lovely lady who put notes on the account on what customer services need to do but they wouldn't read the notes on the phone. I just got passed one person to another.

  • VictoriaBarry82 Victoria barry (@VictoriaBarry82) reported from Sunderland, England

    Is @O2 #priority still down after @peterkay_co_uk broke it???

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 @O2 Could you help me o2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’tmy

  • Donna_xx Donna_xx (@Donna_xx) reported from Sunderland, England

    Honestly what does @O2 expect selling pre sale Beyoncé tickets website down again! Did they not learn from the Peter Kay debacle

  • stuarturquhart1 stuart urquhart (@stuarturquhart1) reported from Whickham, England

    @O2 website and app not working 😕

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • stevieco7 steve courtney (@stevieco7) reported

    @O2 Why do you use #dpd for delivery. Worst company out there

  • LordZiggington Ziggy (@LordZiggington) reported

    @SeanWrightSec Yeah it’s annoying I’m with @three and had @O2 call me before never understood where they got my number and details from

  • x2scoops Jake ⓥ Miller (@x2scoops) reported

    I didn’t realise Edge and 3G networks will still a thing until I switched to the @O2 mobile network. I’ve gone from 5G and 4G coverage everywhere to 4G if you’re lucky, 3G a lot of the time and occasionally Edge or just no data connection at all. I’m having buyers remorse.

  • titanium_digit Glynn Downing (@titanium_digit) reported

    **** @O2 and their shite service. **** ‘em. Absolute scammers living off past glory.

  • itscatherinetbh • catherine • (@itscatherinetbh) reported

    Useless piece of ****!!! Now without a phone until Tuesday!!!! @O2

  • MohebRobeel Moheb Robeel (@MohebRobeel) reported

    @O2 I can’t be able to make a call to the customer service, very poor service. I don’t recommend it.

  • whatisthistwit Ian Russo (@whatisthistwit) reported

    Great service from @O2 for delivering my iPhone today so quickly! #iPhone14Pro #Unbeatable

  • originalblez Sean B (@originalblez) reported

    @O2 has the WORST voice AI system. It asked me for my password but couldn’t understand my Northern Irish accent. All I wanted to do was speak to a human being about my problem.

  • MarleyMarl_LFC M.J.Frankle (@MarleyMarl_LFC) reported

    @O2 Hi. The FREE10 code isn’t working on a new PAYG sim we’ve activated (within the 28 day timeframe). Can you help please

  • Sam_Halfpenny Sam Halfpenny (@Sam_Halfpenny) reported

    @O2 rang your customer services last night to see why my service has been appalling for the past few months, to which I’m told there’s no issue and I need a new sim card (current one is just a year old). I’ve had barely any service today and for the past two hours no signal 😡