O2

O2 Outage Report in East Rainton, Sunderland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in East Rainton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in East Rainton, Sunderland, England 02/10/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near East Rainton, Sunderland, England

The most recent O2 outage reports came from the following cities: Bishop Auckland, Sunderland and Newcastle upon Tyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomBishop Auckland Total Blackout
United KingdomSunderland Phone
United KingdomNewcastle upon Tyne Phone
United KingdomNewcastle upon Tyne Phone
United KingdomWallsend Phone
United KingdomDurham Total Blackout

Community Discussion

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O2 Issues Reports Near East Rainton, England

Latest outage, problems and issue reports in East Rainton and nearby locations:

  • Leggler75 Emma (@Leggler75) reported from Gateshead, England

    My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported from South Shields, England

    @WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 Appalling customer service. An apology is required.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 your customer service is appalling. You should be ashamed.

  • SgawShaw Muriel Sgaw (@SgawShaw) reported from Seaham, England

    @O2 @EleanorRylance And sack the poor employee?

  • Sami_antha83 Sami (@Sami_antha83) reported from Gateshead, England

    @O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

  • TCHL Tim Luckhurst (@TCHL) reported from Durham, England

    @O2 I repeat: your customer service is appalling.

  • Slesss_ JoshSlesser (@Slesss_) reported from South Shields, England

    @O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this

  • CraigSi64474606 nufc4life (@CraigSi64474606) reported from Newcastle upon Tyne, England

    @O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off

  • LuckyTony72 🎃 🎃 Lucky Tony 🎃 🎃 (@LuckyTony72) reported from Hebburn, England

    @O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!

  • LuckyTony72 Lucky Tony (@LuckyTony72) reported from Hebburn, England

    @O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from Newcastle upon Tyne, England

    @O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy

  • A11RNX Amran Ashraf (@A11RNX) reported from Newcastle upon Tyne, England

    @O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE

  • stobbsmeister Paddy (@stobbsmeister) reported from Seaham, England

    @ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported from Newcastle upon Tyne, England

    @O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?

  • doc_drops Andros 👾👾👾 (@doc_drops) reported from Newcastle upon Tyne, England

    @O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help

  • SophieBur492 Sophie burlinson (@SophieBur492) reported from Sunderland, England

    For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported from Newcastle upon Tyne, England

    @O2 how can your service be so poor in a city centre.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SaintlyChild 🏆Auld Yin🏆 (@SaintlyChild) reported

    @O2 Just had a fraudulent call from someone trying to pay me compensation from your poor customer service via LemFi app. What are you doing about this?

  • teejwxm TJ (@teejwxm) reported

    Hi @O2. Why have I got absolutely no signal? Not even 1 bar. Your service gets worse every day.

  • teamhill888 Lee Hill 8️⃣ (@teamhill888) reported

    @O2 We are just being passed around - hence the ofcom complaint and now being charged for new contract and phone - store can’t help either - cannot believe that no one in o2 can help

  • teejwxm TJ (@teejwxm) reported

    @bennybroadbean @O2 They never do anything, particularly in rural areas. They go on about using wifi calling, but that only works if you actually have internet, are at home or not in a powercut.

  • teejwxm TJ (@teejwxm) reported

    @O2 Yes, I’ll just call you with no signal 🙄

  • NoCroppedOK 🔥Cropped🔥🇩🇪 (@NoCroppedOK) reported

    @O2 pls don't outsource your service anymore and add an option for ds lite and dual stack for private customers and maybe we can talk about being sorry again

  • GTouple GreenTouple (@GTouple) reported

    @O2 Yeh I ported a number over, and it was fully functioning other than I just couldn't receive calls. It has started working now. the customer service agent wasn't really responding to me and just kept saying it would take up to 24 hours, so it wasn't very reassuring.

  • SEAMAC_VALET SEA-MAC VALET (@SEAMAC_VALET) reported

    @O2 NO I haven't. And I am not that in place with your customer service either at O2. It is not existent from online to phone calls to instore. I used to sing your praises. It has gotten to the stage that I will not be renewing my contract in November and I have better conversation

  • simonexmccabe simone🖤 (@simonexmccabe) reported

    @O2 Hii, I took out a new contract with yous yesterday and I clicked to get the Disney plus for 6 months for free added but it’s not sent me anything, can yous help please

  • NFFC69Will William Smith (@NFFC69Will) reported

    @O2 Not interested at all in looking into the matter to see where the failings in your customer service are happening? What’s happened at O2 you used to be the best service and provider. Just a “oh sorry bye”. You have a 1.2 rating on trustpilot for a reason, Vodafone has 4.6