O2 Outage Report in East Rainton, Sunderland, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in East Rainton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in East Rainton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (22%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near East Rainton, Sunderland, England
The most recent O2 outage reports came from the following cities: Bishop Auckland, Durham, Newcastle upon Tyne and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Bishop Auckland |
Phone | |
| Durham |
Phone | |
| Newcastle upon Tyne |
Phone | |
| Bishop Auckland |
Phone | |
| Hartlepool |
Internet | |
| Bishop Auckland |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near East Rainton, England
Latest outage, problems and issue reports in East Rainton and nearby locations:
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
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Sami
(@Sami_antha83) reported
from
Gateshead, England
@O2sports @O2 #O2Surprises - would love to receive an @EnglandRugby top to support England men’s and women’s rugby. 🌹 putting the request out there in hope that one day as a loyal customer since BT Cellnet days I’ll get an #O2Surprises fingers crossed 🤞 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹
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Emma
(@Leggler75) reported
from
Gateshead, England
My husband & I have been with @O2 for 15 years plus. Can’t believe the terrible service after using them & O2 recycle. 10 phone calls later no further forward. Kept phone & no money. Disgusting 😡
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🎃 🎃 Lucky Tony 🎃 🎃
(@LuckyTony72) reported
from
Hebburn, England
@O2 asked for a SIMPLE change to be made in August and 5 phonecalls later you still can't get it right! Customer service is a joke!!!
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 Appalling customer service. An apology is required.
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Muriel Sgaw
(@SgawShaw) reported
from
Seaham, England
@O2 @EleanorRylance And sack the poor employee?
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Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@WilliamNB @giffgaff @O2 Have you asked for a different SIM? Otherwise I'd be tempted to switch as there is so much more competition now. I don't like poor service.
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Paddy
(@stobbsmeister) reported
from
Seaham, England
@ThreeUK counting down the days until I'm able to leave. I've overlooked the poor CS and data dead spots however the reintroduction of roaming charges (after banging the go roam drum for years) is the final straw. I'm sure I won't be the first or the last to jump to @O2
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 how can your service be so poor in a city centre.
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@virginmedia @O2 your volt supercharge is a con! Why has my virgin media bill doubled and I’m being charged for making changes to my bill, none of this was mentioned to me this is a breach of contract im not paying almost £100 just cancel my package if that’s the case
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Hugh Toner
(@scoobyhugh8) reported
from
Newcastle upon Tyne, England
@O2 I’m in Newcastle for the weekend and could hardly get a service, keeping jumping from 1 bar on 5G onto 3G, couldn’t get into social media or online due to it buffering. What a waste of time moving to you from EE
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JoshSlesser
(@Slesss_) reported
from
South Shields, England
@O2 I can’t login into my o2 app, it says I might be a bee customer and to wait 48 hours but I’ve been a member for years 🤔 it’s just randomly started doing this
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Andros 👾👾👾
(@doc_drops) reported
from
Newcastle upon Tyne, England
@O2 my sim stopped working, I can’t ring 202, can’t go to your shops and your live chat is down. Please help
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Tim Luckhurst
(@TCHL) reported
from
Durham, England
@O2 I repeat: your customer service is appalling.
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Amran Ashraf
(@A11RNX) reported
from
Newcastle upon Tyne, England
@O2 Hi. I’ve left O2 in September when my contract expired and switched to another provider. I was billed in September in error and I spoke to someone who refunded the difference from when my contract expired. I have today received a debt recovery letter???? Can someone help!
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nufc4life
(@CraigSi64474606) reported
from
Newcastle upon Tyne, England
@O2 Hey i wounded if you can help me I have a contact with o2 but I was unable to pay my bill last month I spoke to you on fone and told you I would pay you on 14th of January as I was in hospital but I’ve only got today and when I’ve went to pay it I can’t my fone now completely off
-
Mark Mowbray
(@MarkMowbrayNE) reported
from
Newcastle upon Tyne, England
@O2 I need to cancel 2 expired phone contracts on my account before my new o2 phone contracts become active but can't get to use the contact o2 online chat. Can you sort this for me?
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Lucky Tony
(@LuckyTony72) reported
from
Hebburn, England
@O2 Got a call bar today. Absolutely shoddy customer service. Also I've waited a minimum of 20 minutes to speak to your alleged customer service agents who appear to be utterly inept to make a simple change.
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Sophie burlinson
(@SophieBur492) reported
from
Sunderland, England
For an iPhone 12 Pro meant to be 5G since November I’ve had this phone. Have i got any signs? Absolutely not. It’s now 3G @O2 bad crack.
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
Newcastle upon Tyne, England
@O2 are you going to reduce my bill, because the signal I’m receiving for £78 a month is shocking! Not happy
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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gianni
(@stankoutside) reported
@O2 what kind of **** network do u lot run. Why have I never got service you ******* pussyo’s
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Victoria Moxham
(@victoriamox) reported
@O2 - service status checker has been showing a problem with a mast in my postcode area since Sunday. Your engineers might already be working on it, apparently…. Any idea when they might fix it?
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
When you need to ring @O2 because of signal issues - but won’t speak to you because you can’t get the SMS pin — yeah I’ll just throw my phone in the air and hope it gets signal — clowns — clowns
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Russell Elliott
(@RussElliott96) reported
@O2 please tell me how to cancel my iPhone insurance please
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David Crompton
(@_DavidCrompton) reported
@O2 @O2 is there an ETA on a fix?
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Anna Blake
(@MrsB500) reported
@O2 Faithful customer of 22 years. First ever insurance claim. 5 damaged replacement phones received in 6 days. One of which still had someone else’s SIM card in #GDPR o2 say there’s no solution other than to wait until they manage to send one that’s not damaged! Lost for words!
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Shumbalette
(@tariiscee) reported
@O2 your employees are crooks and customer services is full of liars !!!! I WANT THIS SORTED PLEASE! I’ve been chasing it up and nothing is being done.
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Simon
(@Simon_dttia) reported
Just had the misfortune of using @O2‘s chat function within their app. What a completely useless service. Two hours plus between responses that gave me no useful information. #O2 should be embarrassed.
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Richard Parker
(@rp7673) reported
Anyone else with @O2 ? Moved from @EE to O2 and can honestly say the worst move I made. Signal is generally pants unless in town or city, internet speed so slow. Generally manage 1 bar of signal otherwise. Roll on next February and I can escape back to @EE #cheaperisntbetter
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Dave
(@deliverydriver0) reported
@o2 What's the crack o2? Been with you for years, ever since you linked with virgin all over noticed is that your data signal has become unreliable and totally not fit for purpose. For instance, I travel all over Devon and Cornwall and use my data non stop. I have noticed the